Before Calling For Service - Kenmore 6631 - 1.6 cu. Ft. Countertop Microwave Use And Care Manual

BEFORE CALLING FOR SERVICE
You can often correct operating problems yourself. If your microwave oven fails to work properly, locate the
operating problem in the list below and try the solutions listed for each problem.
if the microwave oven still does not work properly, contact the nearest Sears Authorized Service Center.
Sears Authorized Service Centers are fully equipped to handle your service requirements.
Problem Possible Causes
Oven does not start • Is the power cord plugged in?
• Is the door closed?
• Is the cooking time set?
Arcing or Sparking • Are you using approved cookware?
• Is the oven empty?
Incorrect time of day • Have you tried to reset the time of day?
Unevenly Cooked Foods • Are you using approved cookware?
• Is the glass turntable in the oven?
• Did you turn or stir the food while it was cooking?
• Were the foods completely defrosted?
• Was the time/cooking power level correct?
Overcooked Foods • Was the time/cooking power level correct?
Undercooked Foods • Are you using approved cookware?
• Were the foods completely defrosted?
• Was the time/cooking power level correct?
• Are the ventilation ports clear?
Improper Defrosting • Are you using approved cookware?
• Was the time/cooking power level correct?
• Did you turn or stir the food during the defrosting cycle?
FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE
STATEMENT (U.S.A. ONLY)
WARNING:
This equipment generates and uses ISM frequency
energy and if not installed and used properly, that is
in strict accordance with the manufacturer's instruc-
tions, may cause interference to radio and television
reception. It has been type tested and found to
comply with limits for ISM Equipment pursuant to
part 18 of FCC Rules, which are designed to provide
reasonable protection against such interference in a
residential installation.
However, there is no guarantee that interference will
not occur in a particular installation. If this equipment
does cause interference to radio or television recep-
tion, which can be determined by turning the equip-
ment off and on, the user is encouraged to try to cor-
rect the interference by one or more of the following:
• Reorient the receiving antenna of the radio or televi-
sion.
• Relocate the Microwave Oven with respect to the
receiver.
• Move the microwave oven away from the receiver.
• Plug the microwave oven into a different outlet so
that the microwave oven and the receiver are on dif-
ferent branch circuits.
The manufacturer is not responsible for any radio
or "IV interference caused by unauthorized modifi-
cation to this microwave oven. It is the responsibility
of the user to correct such interference.
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