Advertisement
Advertisement
Table of Contents
Related Manuals for ETEKCITY ESW01-USA
Summary of Contents for ETEKCITY ESW01-USA
- Page 1 Quick Start Guide Questions or Concerns? (855) 686-3835 • support@etekcity.com...
- Page 2 Sign Up Log In Download the latest version of the VeSync app from the App Store or Google Play Store, then sign up for a VeSync account.
- Page 3 Make sure you’re connected to 2.4GHz Wi-Fi. NOTE: The smart plugs can only work on a 2.4GHz network. (See back page on how to set it up.)
- Page 4 Plug in your Voltson Outlet.
- Page 5 Follow the in-app instructions to add your new Voltson Outlet.
- Page 6 Personalize Give your outlet a unique name, and you’re good to go!
- Page 7 LED Indicator Overview Indicator Light Action Description Yellow Solid yellow Outlet is turned on and drawing power for connected devices. Outlet is ready for configuration. Blue Solid blue APN configuration mode / Outlet has Slowly blinking blue gone offline after being connected. Quickly blinking blue, then turns Hard reset has been performed (a hard solid blue...
-
Page 8: Connect With Alexa
Connect with Alexa Create an account and sign into VeSync. To help with voice control, make sure each name you give is unique. Open the Alexa app, tap the menu icon, and go to the Skills section. Search for “VeSync.” Tap ‘Enable’... -
Page 9: Connect With Google Home
Connect with Google Home Create an account and sign into VeSync To help with voice control, make sure each name you give is unique. Launch the Google Home app and tap on the menu icon, then go to ‘Home Control.’ Under Devices, tap ‘+’... -
Page 10: Need More Help
Scan here to view the latest digital version of the full manual for this product. You can also watch video tutorials by visiting www.etekcity.com/vesync. Due to consistent app updates and improvements, the contents of this manual are subject to change without... -
Page 11: Troubleshooting
Troubleshooting Q: Why haven’t I received a registration verification email? Double check that you entered • the right email address. Try checking your spam or • trash inboxes for the verification email. If you still cannot find the email, • please contact us. - Page 12 Ensure your phone is connected • to Wi-Fi. Please note that the smart plugs only support 2.4GHz networks. If you have a 5GHz network, chances are you may have a 2.4GHz one as well (i.e., a dual band router). Your outlet might be too far •...
- Page 13 Q: How do I change my Wi-Fi network to a 2.4GHz network? Make sure your router is a dual • band router (most dual band routers support both 5GHz and 2.4GHz networks). If you are unsure if your router is dual band, contact your Internet service provider or the router manufacturer.
- Page 14 Once you have selected the • 2.4GHz network, open the VeSync app and the smart plug should automatically sync with your network. You can switch your phone’s • connection back to a 5GHz network after you have successfully configured your smart outlets.
- Page 15 Q: Both the initial configuration process and the APN mode have failed; is there a way to reset the outlet? To perform a hard reset, press • and hold the power button on the outlet for 20 seconds. The indicator light will turn off, •...
- Page 16 Q: Why is the blue light on my outlet blinking? Why am I unable to control my outlet? If the indicator light is blinking, • your outlets are offline. Reconfigure your outlets with your home Wi-Fi network. Make sure your network is •...
- Page 17 Q: Why aren’t my outlets turning on/off as scheduled? Make sure you have turned • on the schedule. Ensure you have turned on • Location Services on your phone. Make sure your outlets are • not offline and are connected to a working network.
- Page 18 Check that your Amazon Echo • or Google Home is connected to your home network and is working properly. Make sure each device name is • easy to read and simple to speak. Avoid names that sound similar or have numbers. Check that you are able to •...
- Page 19 Q: After moving an outlet to another socket, it’s appearing as offline/the light is slowly blinking blue. Why is this happening? Check to make sure the device • isn’t placed too far from the network wireless router. It must be within a 164 ft (50 m) visible range from the router.
- Page 20 Q: I believe my item is defective. What should I do? Contact us via email at • support@etekcity.com, or through an Amazon message. We will get back to you within 24 hours.
-
Page 21: Warranty
Warranty Terms & Policy Etekcity warrants all products to be of the highest quality in material, craftsmanship and service for a minimum of 1 year effective from the date of purchase. Warranty lengths may vary between product categories. Should you... -
Page 22: Customer Support
Customer Support Etekcity Corporation 1202 N. Miller St., Suite A Anaheim, CA 92806 Local: (657) 500-1872 Toll Free: (855) 686-3835 Email: support@etekcity.com Support Hours Monday - Friday: 9:00 am - 5:00 pm PST *Please have your order confirmation number ready before...
Need help?
Do you have a question about the ESW01-USA and is the answer not in the manual?
Questions and answers