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Appendix E:Troubleshooting Your Installation of Red Hat Enterprise Linux AS
This error occurs in some systems where links to /tmp are symbolic to other locations or have been
changed since creation. These symbolic or changed links are invalid during the installation process,
so the installation program cannot write information and fails.
If you experience such an error, first try to download any available errata for Anaconda. Errata can
be found at http://www.redhat.com/support/errata.
You can also search for bug reports related to this problem. To search Red Hat's bug tracking system,
go to http://bugzilla.redhat.com/bugzilla.
Finally, if you are still facing problems related to this error, register your product and contact our
support team. To register your product, go to http://www.redhat.com/apps/activate.
E.4 Problems After Installation
E.4.1 Trouble With the Graphical GRUB Screen?
If, for some reason, you need to disable the graphical boot screen, you can do so, as root, by editing
the /boot/grub/grub.conf file and then rebooting your system.
To do this, comment out the line which begins with splashimage in the grub.conf file. To
comment out a line, insert the ; character at the beginning of the line.
Once you reboot, the grub.conf file will be reread and your changes will take place.
You may re-enable the graphical boot screen by uncommenting (or adding) the above line back into
the grub.conf file and rebooting.
E.4.2 Trouble With the Graphical LILO Screen?
If, for some reason, you need to disable the graphical boot screen, you can do so, as root, by editing
the /etc/lilo.conf file and then rerunning LILO.
First, as root, comment out (or delete) the line which reads message=/boot/message in the
/etc/lilo.conf file. To comment out a line, insert the ; character at the beginning of the line.
Next, rerun LILO by typing /sbin/lilo -v. The next time you boot, you will see the text LILO:
prompt, as used in previous Red Hat Enterprise Linux AS releases.
You may re-enable the graphical boot screen by adding the above line back into the lilo.conf file
and rerunning LILO.
E.4.3 Problems with Server Installations and X
If you performed a server installation and you are having trouble getting X to start, you may not have
installed the X Window System during your installation.
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