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Assistance with drive partitioning
We can also help you with basic post-installation tasks, such as:
Successfully configuring the X Window System using Xconfigurator
•
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Configuring a local parallel port printer to print text
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Configuring a mouse
Our installation assistance service is designed to get Red Hat Enterprise Linux AS running on your
system as quickly and as easily as possible. However, there are many other things that you may want
to do with your Red Hat Enterprise Linux AS system, from compiling a custom kernel to setting up a
Web server, which are not covered.
For assistance with these tasks, there is a wealth of online information available in the form of HOWTO
documents, Linux-related websites, and commercial publications. The various Linux HOWTO doc-
uments are included with Red Hat Enterprise Linux AS on the Documentation CD in the /HOWTOS
directory. These HOWTOS are provided in text files that can easily be read from within Red Hat En-
terprise Linux AS and other operating systems.
A large number of Linux-related websites are available. The best starting point for finding information
on Red Hat Enterprise Linux AS is the Red Hat, Inc. website:
http://www.redhat.com/
Many Linux-related books are available. If you are new to Linux, a book that covers Linux basics will
be invaluable. We can recommend several titles: The Official Red Hat Linux Getting Started Guide;
Using Linux, by Bill Ball; Linux Clearly Explained, by Bryan Pfaffenberger; Linux for Dummies, by
Jon "maddog" Hall; and Learning Red Hat Linux, by Bill McCarty.
Certain Red Hat Linux products include additional support programs covering advanced configura-
tions. Please see the Red Hat Support website for more information. The Red Hat technical support
website is located at the following URL:
http://www.redhat.com/support/
D.3 Scope of Red Hat Support
Red Hat, Inc. can only provide installation assistance to customers who have purchased an Official
Red Hat Enterprise Linux AS boxed set and/or an Official Red Hat OEM partner kit. If you have
obtained Linux from any other company, you must contact that company for support. Other companies
include:
•
Macmillan
•
Sams/Que
Appendix D:Getting Technical Support
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