Canon imageRUNNER ADVANCE C256iF II Service Manual
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Canon imageRUNNER ADVANCE C256iF II Service Manual

Canon imageRUNNER ADVANCE C256iF II Service Manual

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imageRUNNER
ADVANCE
C356iF II
C256iF II
SERVICE
MANUAL
Canon
November 12, 2021
Rev. 8
COPYRIGHT
2021 CANON INC.
CANON imageRUNNER ADVANCE C356iF II/C256iF II Rev. 8 PRINTED IN U.S.A.
©

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Summary of Contents for Canon imageRUNNER ADVANCE C256iF II

  • Page 1 ADVANCE C356iF II C256iF II SERVICE MANUAL Canon November 12, 2021 Rev. 8 COPYRIGHT 2021 CANON INC. CANON imageRUNNER ADVANCE C356iF II/C256iF II Rev. 8 PRINTED IN U.S.A. ©...

  • Page 2: Important Notices

    When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.

  • Page 3: Explanation Of Symbols

    Important Notices Explanation of Symbols The following symbols are used throughout this Service Manual. Symbols Explanation Symbols Explanation Check. Remove the claw. Check visually. Insert the claw. Check a sound. Push the part. Disconnect the connector. Connect the power cable. Connect the connector.
  • Page 4 Important Notices 2. In the digital circuits, '1' is used to indicate that the voltage level of a given signal is "High", while '0' is used to indicate "Low". (The voltage value, however, differs from circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD signal goes on when '0'.

  • Page 5: Table Of Contents

    Contents Contents Safety Precautions....................1 Laser..............................2 Laser Safety............................2 Handling of Laser System........................2 Power Supply / Lithium Battery......................3 Turn power switch ON........................... 3 Power Supply Guidelines........................3 Notes When Handling a Lithium Battery....................3 Toner Safety............................4 About Toner............................4 Handling Adhered Toner........................4 Notes on works............................4 Points to Note Before Servicing......................4 Points to Note at Cleaning........................
  • Page 6 Contents Pickup Feed System........................... 34 Controller System..........................39 Overview............................39 Startup Sequence..........................41 Shutdown Sequence........................... 42 Motion Sensor.............................42 Laser Exposure System........................44 Overview............................44 Specifications............................. 45 Laser ON/OFF Control.........................46 Horizontal Scanning Synchronization Control..................47 Vertical Scanning Synchronization Control....................48 Scanner Motor Control.........................49 APC (Auto Power Control)........................
  • Page 7 Contents Operating Conditions of the Heater Control..................124 3. Periodical Service..................125 Periodically Replacement Parts...................... 126 Consumable parts........................... 127 4. Parts Replacement and Cleaning............... 128 Preface............................129 Outline..............................129 Points to Note when Tightening a Screw..................... 129 List of Parts............................. 130 External / Internal Cover........................
  • Page 8 Contents Laser Exposure System........................242 Removing the Laser Scanner Unit...................... 242 Image Formation System........................ 247 Removing the Waste Toner Container....................247 Removing the Toner Container (Y/M/C/Bk)..................247 Removing the Drum Unit (Y/M/C/Bk)....................248 Removing the ITB Unit........................251 Removing the Registration Patch Sensor Unit..................256 Removing the Secondary Transfer Outer Roller Unit................258 Removing the Secondary Transfer Outer Roller Guide Unit..............260 Removing the Registration Drive Unit....................
  • Page 9 Contents Original Exposure System.......................340 Right angle adjustment........................340 Pickup Feed System........................341 Image Position Adjustment.........................341 6. Troubleshooting...................346 List of Initial Check Items........................ 347 Test Print............................348 Overview............................348 Steps to Select a Test Print Type....................... 348 How to use the test print........................349 List of Troubleshooting Items......................
  • Page 10 Contents Security Support..........................548 Service Mode Backup........................552 Output of Service Print Data.......................552 COPIER (Service mode for printer)....................557 DISPLAY (State display mode)......................557 I/O..............................588 ADJUST (Adjustment mode)......................588 FUNCTION (Operation / inspection mode)..................691 OPTION (Specification setting mode)....................714 TEST (Print test mode)........................833 COUNTER (Counter mode).......................
  • Page 11 Contents Points to Note at Installation.......................899 Checking the Contents........................899 Installation Outline Drawing........................900 Essential Items to Be Performed Before Installation................900 Removing the Covers........................900 Installing the Host Machine Covers.....................906 Installation Procedure........................908 Setting after Installation........................912 Serial Interface Kit-K3, Copy Control Interface Kit-A1..............913 Points to Note at Installation.......................913 Checking the Contents........................
  • Page 12 Contents Target PCBs of Automatic Update....................970 List of Service Modes That Can Be Restored................. 971 viii...

  • Page 13: Safety Precautions

    Safety Precautions Laser............. 2 Power Supply / Lithium Battery..... 3 Toner Safety..........4 Notes on works........4...

  • Page 14: Laser

    Safety Precautions Laser Laser Safety Since radiation emitted inside this machine is completely confined with protective housings, external covers and interlock switches, the laser beam cannot escape from the machine during any phase of normal use by users. Therefore, this machine is classified as a Class 1 laser product under the international standard IEC60825-1 that is regarded as safe during normal use.

  • Page 15: Power Supply / Lithium Battery

    Safety Precautions Power Supply / Lithium Battery Turn power switch ON The machine is equipped with 2 power switches: main power switch and control energy saver key. The machine goes on when the main power switch is turned on (i.e., other than in low power mode, sleep mode). CAUTION: Do not turn off the main power switch while the progress bar is indicated, during which access is made to the Storage.

  • Page 16: Toner Safety

    Safety Precautions Toner Safety About Toner Toner is a nontoxic matter composed of plastic, iron and a trace of pigments. CAUTION: Never throw toner in flames to avoid explosion. Handling Adhered Toner • Use dry tissue paper to wipe off toner adhered to skin or clothes and wash in water. •...

  • Page 17: Notes On Assembly/Disassembly

    Safety Precautions Notes on Assembly/Disassembly Follow the items below to assemble/disassemble the device. 1. Disconnect the power plug to avoid any potential dangers during assembling/disassembling works. 2. If not specially instructed, reverse the order of disassembly to reinstall. 3. Ensure to use the right screw type (length, diameter, etc.) at the right position when assembling. 4.

  • Page 18: Product Overview

    Product Overview Product Lineup........7 Option............8 Specifications........11 Parts Name......... 17...

  • Page 19: Product Lineup

    1. Product Overview Product Lineup Host machine Machine Configuration Model name Machine Configuration imageRUNNER ADVANCE C356P Printer imageRUNNER ADVANCE C356 Reader + Printer imageRUNNER ADVANCE C356i imageRUNNER ADVANCE C356iF Reader + Printer + FAX imageRUNNER ADVANCE C256 Reader + Printer imageRUNNER ADVANCE C256i imageRUNNER ADVANCE C256iF Reader + Printer + FAX...

  • Page 20: Pickup/Delivery / Image Reading System Options

    1. Product Overview Option Pickup/Delivery / Image Reading System Options Product name imageRUNNER ADVANCE C356iF imageRUNNER ADVANCE C356i imageRUNNER ADVANCE C356 imageRUNNER ADVANCE C356 P imageRUNNER ADVANCE C256iF imageRUNNER ADVANCE C256i imageRUNNER ADVANCE C256 ADF Access Handle-A1 Cassette Feeding Unit-AJ1 Cassette Module-AE1 Cassette Feeding Unit-AK1 FL Cassette-AV1...

  • Page 21: Function Expansion System Options

    1. Product Overview Function expansion system options [10] License option ■ Hardware Products Name Serial Interface Kit-K3 Copy Control Interface Kit-A1 IC Card Reader Box-D1 Copy Card Reader-F1 Copy Card Reader Attachment-B5 IC Card Reader Attachment-A1 Super G3 FAX Board-AT1 Super G3 2nd Line Fax Board-AT1 NFC Kit-C1 Connection Kit-A1 for Bluetooth LE...
  • Page 22 Universal Send Security Feature Set-D1 Universal Send Digital User Signature Kit-C1 Encrypted Printing Software-D1 Secure Watermark-B1 Document Scan Lock Kit-B1 Canon Picture Login-A1 iR-ADV Security Kit-U1 for IEEE 2600 Common Criteria Certification Web Access Software-K1 Remote Fax Kit-A1 IP FAX Expansion Kit-B1...

  • Page 23: Specifications

    1. Product Overview Specifications Specifications Item Specifications Machine installation Desk-top method Photosensitive medium 30 mm in diameter, OPC Exposure method 2 beam Laser (2-beam / 4-Polygon) Charging method B/W: DC Roller Charging Color: DC Roller Charging Developing method B/W: Dry/Double-component Brush Projection Development Color: Dry/Double-component Brush Projection Development Transfer method Intermidiate Transfer Belt...

  • Page 24: Weight And Size

    1. Product Overview Item Specifications Pickup capacity Multi-purpose Tray: 100 sheets (80 g/m ) / 120 sheets (64 g/m Cassette 1: 550 sheets (80 g/m ) / 640 sheets (64 g/m Memory capacity Main CPU Side: 2 GB Image Processing CPU Side: 1 GB Hard disk capacity 250 GB Rated power supply...

  • Page 25: Productivity

    1. Product Overview Productivity ■ iAC356 Unit : images / min Media Size Single Duplex Cassette MP tray Cassette MP tray B/W, Color B/W, Color B/W, Color B/W, Color Thin (60 to 63 g/m Plain1(64 to 75g/m Recycled 1 Color B5/16K 26 to 3 23 to 3...

  • Page 26: Paper Type

    1. Product Overview Media Size Single Duplex Cassette MP tray Cassette MP tray B/W, Color B/W, Color B/W, Color B/W, Color Plain1 (64 to 75 g/m Recycled1 Color B5/16K 26 to 3 23 to 3 26 to 3 23 to 3 Non carbon (60 g/m A5R,STMTR 26 to 2...
  • Page 27 1. Product Overview ■ Available Paper Types Type 1 Control Panel Size Multi-pur- Cassette Cassette Cassette Cassette Name pose Tray Thin 1 (60-63 g/m2) A4R, B5R, A5R, LGL, LTRR, STMTR, EX- EC-R, OFFICIO, B-OFFICIO, M-OFFI- CIO, GLTR-R, GLGL, AFLS, FLS, K16R, F4A, I-LGL, Custom paper size (2-1), Cus- tom paper size (2-2), Custom paper size Custom paper size (1)
  • Page 28 1. Product Overview Type 1 Control Panel Size Multi-pur- Cassette Cassette Cassette Cassette Name pose Tray Pre-Punched paper 1 A4R, B5R, A5R, LGL, LTRR, STMTR, EX- EC-R, OFFICIO, B-OFFICIO, M-OFFI- CIO, GLTR-R, GLGL, AFLS, FLS, K16R, F4A, I-LGL, Custom paper size (2-1), Cus- tom paper size (2-2), Custom paper size Custom paper size (1) A3, B4, A4, B5, 11x17, LTR, SRA3,...

  • Page 29: Parts Name

    1. Product Overview Parts Name Cross Section View [3] [10] [11] [14] [15] [17] [13] [18] [12] [16] [28] [20] [27] [26] [22] [25] [23] [24] [30] [31] [33] [32] [29] [21] [34] [40] [35] [36] [19] [37] [41] [46] [38] [47] [48]...

  • Page 30: Control Panel

    1. Product Overview Name Name Duplex Feed Lower Roller Multi-purpose Tray Pickup Unit Fixing Assembly Multi-purpose Tray Pickup Roller Pressure Roller Multi-purpose Tray Feed Roller Fixing Film Multi-purpose Tray Separation Roller Control Panel [1] [2] [3] [16] [15] [14] [13] [12] [11] [10]...

  • Page 31: Technology

    Technology Functional Configuration..... 20 Original Exposure System....21 Controller System........39 Laser Exposure System...... 44 Image Formation System....53 Fixing System........88 Pickup Feed System......100 External Auxiliary System....117...

  • Page 32: Functional Configuration

    2. Technology Functional Configuration This machine consists of 6 major blocks: Original Exposure and Feed System, Controller System, Laser Exposure System, Image Formation System, Fixing System, and Pickup Feed System. Original Exposure and Feed System Reader Delivery Fixing Fixing System Controller System Image Formation System Deplexing...

  • Page 33: Original Exposure System

    2. Technology Original Exposure System Features ■ Reader Assembly • Color reproducibility has been improved by adopting a scanner unit with 3-line CIS installed, as compared with the conventional models. ■ ADF • Addition of supported paper size • Increased delivery stacking capacity •...

  • Page 34: Basic Configuration

    2. Technology ■ ADF Item Specification/Function Remarks Original separation method Retard separation Document scanning method Stream reading Original basis weight 1-sided: 50 g/m to 128 g/m 2-sided: 50 g/m to 128 g/m Color original: 64 g/m to 128 g/m Black and White/Color mixed: 64 g/m to 128 g/m Original size A4, B5, A5, A6, LGL, LTRS, STMT, 16K...
  • Page 35 2. Technology Name Guide Shaft Drive Pulley Drive Belt Wireless LAN PCB Motion Sensor CIS HP Sensor Reader Motor ADF Open/Closed Sensor Scanner Unit (Front) ■ ADF Unit ● Functional Configuration Functional configuration of the ADF in this equipment is shown below. Main Controller PCB Original Feed Assembly Original Pickup Assembly...
  • Page 36 2. Technology ● Parts Configuration Symbol Name LED_EXIT Delivery Display LED LED_DS Original Display LED Scanner Unit (Paper Back) CL4201 ADF Registration Clutch CL4200 ADF Pickup Clutch M4201 ADF Motor ADF Cooling Fan ● Drive Configuration List The drive assembly of the ADF consists of a drive motor (ADF Motor), and 2 clutches (ADF Pickup Clutch and ADF Registration Clutch).

  • Page 37: List Of Rollers

    2. Technology Code Name Role CL4200 ADF Pickup Clutch ON/OFF of lifting operation of the Pickup Roller CL4201 ADF Registration Clutch ON/OFF ON/OFF of lifting operation of the After Separation Feed Roller Unit ● List of Rollers [10] [11] Name Pickup Roller Feed Roller Separation Roller...

  • Page 38: Dust Detection Control

    2. Technology ● List of Sensors Code Name Delivery Sensor JUSO(T) Double Feeding Detection PCB (Transmission) JUSO(R) Double Feeding Detection PCB (Reception) SR4206 Document End Sensor Post-Separation Sensor ADF Cover Sensor SR4204 Original Sensor Dust Detection Control When reading an original, the original reading position is changed according to the presence/absence of dust on the Stream Reading Glass or the Guide Plate of the ADF, or image correction is performed to prevent the dust from being printed on the image.

  • Page 39: Image Processing

    2. Technology Control description At job completion (dust detection) The Reading Sensor performs dust detection at a reading position. When it detects any dust, the sensor is moved to the position B if the sensor position is A, or to the position C if the position is B. This position will be the reading position for the next job.
  • Page 40 2. Technology Scanner Unit (Front) Main Controller PCB 3 Line Sensor LED (RGB) ASIC Control Assembly Analog Image Processing - Gain Correction Conversion - Offset Correction Control signal Shading Correction Scanner Unit (Back) MTF Correction Image signal Color Displacement 3 Line Sensor LED (RGB) Correction Control...
  • Page 41 2. Technology Reading Sensor output Characteristics after correction Target value Characteristics before correction Measurement value White Original density Standard White Plate Shading correction (ADF side) Positional relationship between the CIS Reading Sensor and the Standard White Plate differs between at the Reader side and at the ADF side.

  • Page 42: Outline Of Electric Circuits

    2. Technology Related service mode • Adj CIS gain level:front,clr mode,300dpi: COPIER > ADJUST > CCD > GAIN-CL0 • Adj CIS gain level:front,clr mode,600dpi: COPIER > ADJUST > CCD > GAIN2CL0 • Adj CIS gain level: back,clr mode,300dpi: COPIER > ADJUST > CCD > GAIN3CL0 •...

  • Page 43: Adf Scan Operation Sequence (Common To 2-Sided/1-Sided)

    2. Technology ADF Scan Operation Sequence (Common to 2-sided/1-sided) The operation sequence of original scan by the ADF is shown below. Setting the original 1st sheet pickup & separation 1st sheet arch creation 1st sheet scanning 2nd sheet Preparing 1st sheet trailing edge detection 2nd sheet pickup &...
  • Page 44 2. Technology 1st sheet delivery 2nd sheet arch creation 1st sheet end 2nd sheet scanning 2nd sheet trailing edge detection 2nd sheet delivery 2nd sheet end...

  • Page 45: Scanner Unit

    2. Technology Scanner Unit ■ Configuration of the Scanner Unit The Scanner Unit has the same mechanism as that of the reader. This equipment uses a Scanner Unit that integrates an LED, mirror, lens, and Reading Sensor to perform original exposure and reading. Light emitted from LED is reflected by the original and reaches the Reading Sensor through the Reflection Mirror and the Lens Unit.

  • Page 46: Pickup Feed System

    2. Technology Related error code E280- 000x: Scanner Unit communication error • E280- 0001: Scanner Unit communication error • E280- 0002: Scanner Unit communication error E280- 010x: Scanner Unit communication error • E280- 0101: Scanner Unit communication error • E280- 0102: Scanner Unit communication error E302- 000x: Error in paper front shading •...
  • Page 47 2. Technology ■ Original Detection As the actuator is pushed up by placing an original on the Original Tray, the Original Sensor (SR4204) detects that light is blocked and judges as original present. ■ Pickup Operation The pickup operation is performed by the Pickup Roller, Separation Roller, and Feed Roller. The Pickup Roller and Feed Roller are driven by the ADF Motor (M4201).
  • Page 48 2. Technology This equipment's jam code can be checked in service mode of the host machine or by outputting a jam/error log report from service mode. Name Post-Separation Sensor Double Feeding Detection PCB Document End Sensor Delivery Sensor ■ Double Feed Detection Control This machine has the Double Feed Detection PCBs (Transmission/Reception) (JUSO (T) / JUSO (R)) to detect double feeding of paper.
  • Page 49 2. Technology NOTE: The Double Feed Detection PCB uses an ultrasonic sensor. With the ultrasonic method, the oscillation portion emits ultrasonic wave to the paper surface. In the result, new ultrasonic wave is generated as the paper vibrates, and the reception side reads the ultrasonic wave.
  • Page 50 2. Technology ● Others Location Jam code Jam type Sensor name Sensor number 0071 Software timing error*1 0090 DADF open ADF Open/Closed Sen- 0091 DADF opened by user 0092 Cover open ADF Cover Sensor 0093 Cover opened by user 0094 Initial stationary jam 0095 Pickup error...

  • Page 51: Controller System

    2. Technology Controller System Overview ■ Configuration/Function Main Controller PCB TPM PCB Flash PCB Item Function Main Controller PCB System Control/Memory Control/Printer Output Image Processing Control, Reader Image Input Processing, Card Reader Connection I/F, Fax Image Processing, USB Extension HUB Connection I/F Temporarily storage of image data: Capacity of 2 GB (for controller control) + 1 GB (for image process- ing) USB port...
  • Page 52 2. Technology ■ Main Controller PCB J4516 J4503 J6001 J4002 J4001 J4514 J4007 J4502 J4005 J4501 J4004 J6003 J4003 J6004 J6005 J9000 J4506 J4511 J4508 J6000 J4510 J4513 J4512 J4509 J4505 Functions and specifications TPM PCB USB TypeB USB3.0 LAN I/F Flash PCB Not used Connector for options (Serial Interface Kit, etc.)

  • Page 53: Startup Sequence

    2. Technology Functions and specifications J6000 Not used J6001 Image Data Analyzer PCB J6003 HDD I/F (Serial) J6004 For HDD power supply J6005 SRAM PCB J9000 To the Laser Unit Startup Sequence Power Supply Switch ON Power Supply Switch ON Initializing process of hardware Starting system software [Flash PCB]...

  • Page 54: Shutdown Sequence

    2. Technology Shutdown Sequence Before shutting down the power supply, it is necessary to perform the HDD completion process (Purpose: to prevent damage on the HDD) and execute the fixing disengagement operation. This sequential process is called "shutdown sequence". The shutdown sequence has been manually executed with the legacy (existing) models (by holding down the power supply switch on the Control Panel for a specific duration).
  • Page 55 2. Technology CAUTION: • The motion sensor detects people or objects that approach the sensor on the front side of the machine. Operation may become unstable if objects are left near the sensor or the machine is placed in a location where there is heavy human traffic.

  • Page 56: Laser Exposure System

    2. Technology Laser Exposure System Overview The laser exposure system forms a static latent image on the Photosensitive Drum by laser exposure. The Laser Scanner Unit consists of the Laser Assembly and the Scanner Motor, and is controlled by the signal input from the DC Controller PCB.

  • Page 57: Specifications

    2. Technology Name Y/M/C/Bk Laser Driver PCB BD Circuit Imaging Lens Reflection Mirror Polygon Mirror Scanner Motor Specifications Item Description Number of Laser Scanner Units Number of laser beams 2 beams Resolution 600 dpi Number of Polygon Mirror surfaces 4 surfaces...

  • Page 58: Laser On/Off Control

    2. Technology ■ 1-Polygon, 4-Laser Method This method uses one Scanner Motor and four laser diodes to perform laser scanning. Four lasers can be scanned on the multifaceted mirror on one Scanner Motor, thereby realizing space-saving. The following shows an outline drawing of the Laser Scanner Unit. Name Reflection Mirror Polygon Mirror...

  • Page 59: Horizontal Scanning Synchronization Control

    2. Technology DC Controller Main Controller PCB (UN04) PCB (UN81) Laser ON /OFF signal ASIC APC signal Y/M/C/Bk Laser Laser Driver PCB Video signal Beam (UN05) Polygon Mirror Mode Laser status Remarks Forced OFF mode Clears the light intensity setting determined by the APC. APC mode Adjusts laser light intensity.

  • Page 60: Vertical Scanning Synchronization Control

    2. Technology 5. The Main Controller PCB outputs video signals (Y_VDO, M_VDO, C_VOD, Bk_VDO) to the Y/M/C/Bk Laser Driver PCB when it receives these signals. This enables the Y/M/C/Bk Laser Driver PCB to emit a laser beam from a fixed position for each line.

  • Page 61: Scanner Motor Control

    2. Technology 3. The Laser Scanner Unit emits laser beams based on video signals to match the leading edge of image with that of paper. Laser Laser Laser Laser Main Controller PCB (UN81) DC Controller APC signal PCB (UN04) Video signal ASIC ITOP Laser ON/OFF signal...

  • Page 62: Apc (Auto Power Control)

    2. Technology 4. The DC Controller PCB controls the Scanner Motor control signals (acceleration signals and deceleration signals) based on the input timing of the BD signal to control the Scanner Motor rotation speed. Acceleration signal Deceleration signal Scanner Motor rotation speed signal sensor signal DC Controller...

  • Page 63: Bd Detection Correction Control

    2. Technology Related error code • E100-0001: BD error • E110-0001: Scanner Motor error (FG lock) • E110-0002: Scanner Motor error (BD speed lock) • E110-0003: Scanner Motor error (BD phase lock) • E110-0005: Scanner Motor error (GBD signal not detected)) BD Detection Correction Control Purpose Corrects the displacement of each color's laser write start position due to Polygon Mirror accuracy and Polygon Motor rotation...
  • Page 64 2. Technology Control description The Waste Toner Container is interlocked with the Shutter Lever of the Laser Scanner Assembly to open/close the Dustproof Shutter. When the Waste Toner Container is inserted, the Dustproof Shutter opens. When the Waste Toner Container is pulled out, the Dustproof Shutter closes.

  • Page 65: Image Formation System

    2. Technology Image Formation System Overview The image formation system of this machine uses the dry, 2-component AC developing method for developing and the intermediate transfer method for transferring to form toner images. To increase life of the Image Formation Unit, this machine uses the primary transfer disengagement method. Secondary Secondary ITB Unit...
  • Page 66 2. Technology ■ Parts Configuration ● Major Parts Hopper Unit Toner Container ITB Unit Drum Unit Laser Scanner Unit ■ Print Process Delivery Fixing block 7.Fixing ITB cleaning block Transfer block 6.Separation 8.ITB cleaning 5.Secondary transfer 4.Primary 4.Primary 4.Primary 4.Primary transfer transfer transfer...

  • Page 67: Primary Charging

    2. Technology Block name Process name Description Transfer block Primary transfer Toner on the surface of the Photosensitive Drum is transferred to the ITB by applying positive charge from the back side of the ITB. Secondary transfer Toner on the ITB is transferred to the paper by applying positive potential to the Secondary Transfer Outer Roller.

  • Page 68: Drum Unit (Developing/Drum)

    2. Technology DC Controller PCB (UN04) Secondary Transfer High-voltage PCB (UN02) Photosensitive Drum Primary Charging Roller Drum Unit (Developing/Drum) ■ Drum Unit Overview The Drum Unit consists of the Developing Assembly and Drum. Developing Assembly Drum Assembly ■ Developing Overview/ Drive Configuration Developing Cylinder Developing Cylinder Clutch (Y/M/C/Bk)
  • Page 69 2. Technology Parts name Role Developing Assembly The toner fed from the Hopper Unit is developed on the Photosensitive Drum. Developing Cylinder The toner and carrier inside the Developer Container are coated on the surface, and the toner is developed on the Photosensitive Drum. Developer Feed Screw A Toner and carrier in the Developer Container are supplied to the Developing Cylinder.
  • Page 70 2. Technology Parts name Role Drum Assembly After a static latent image has been formed on the Photosensitive Drum, a toner image is formed with the toner from the Developing Cylinder. Photosensitive Drum A toner image is formed on the Photosensitive Drum. Primary Charging Roller The surface of the Photosensitive Drum is charged to make a uniform potential.
  • Page 71 2. Technology Drum Unit Drum Unit Memory PCB (Y/M/C/Bk) (UN12/13/14/15) Life Information DC Controller PCB (UN04) 1) Drum Unit detection 2) DC current monitor value NOTE: Drum Unit detection may not be executed at times such as at recovery from sleep mode (of 4 or more hours). "No drum jam"...

  • Page 72: Transfer/Separation

    2. Technology Related alarm codes 40-007x: Drum Unit LF setting value reaching alarm • 40-0070: Y, 40-0071: M, 40-0072: C, 40-0073: Bk 43-007x: Drum replacement detection alarm • 43-0070: Y, 43-0071: M, 43-0072: C, 43-0073: Bk 09-001x: Drum memory detection error 09-0010: Y, 09-0011: M, 09-0012: C, 09-0013: Bk Transfer/Separation ■...
  • Page 73 2. Technology ■ Drive Configuration Developing Motor Bk Drum _ ITB Motor CL01 CL02 CL03 CL04 Developing Cylinder SL01 SW07 Clutch Primary Transfer Disengagement Solenoid CL Drum Motor Code Parts name Role CL Drum Motor Rotating the Photosensitive Drum (Y/M/C) Bk Drum _ ITB Motor Rotating the ITB, Photosensitive Drum (Bk), and Waste Toner Feed Screw, and engaging the Primary Transfer Roller (Y/M/C/Bk)
  • Page 74 2. Technology Bk Drum_ITB Motor Primary Transfer SL01 Disengagement Solenoid Primary Transfer Roller CAUTION: When a jam has occurred, the ITB must not be pulled out as it is because the Primary Transfer Rollers are not disengaged by opening the door. Be sure to execute ITB full disengagement mode (see the related service mode shown below) before pulling out the ITB.
  • Page 75 2. Technology • Adjustment of the primary transfer ATVC target current for each color (plain/recycled 3) COPIER > Adjust > HV-TR > 1TR-TGY3 : Y COPIER > Adjust > HV-TR > 1TR-TGM3 : M COPIER > Adjust > HV-TR > 1TR-TGC3 : C COPIER >...
  • Page 76 2. Technology Related service mode • Sec trn ATVC ctrl ppr allot V: COPIER > Adjust > HV-TR > 2TR-B-1 ( bond 1st ) COPIER > Adjust > HV-TR > 2TR-B-2 ( bond 2nd ) COPIER > ADJUST > HV-TR > 2TR-C1-1 ( coat1 1st ) COPIER >...
  • Page 77 2. Technology ■ Primary Transfer Bias Control The primary transfer bias is divided into each color (Y, M, C, Bk) to be generated on the primary transfer bias generation circuit. The primary transfer bias that has been generated is applied to the Primary Transfer Roller. The primary transfer bias value is determined by the ATVC control with the DC Controller PCB, which makes a constant current value run though the Primary Transfer Roller.
  • Page 78 2. Technology Frictional parts Steering roller Steering shaft Frictional parts The Steering Roller has a configuration to rotate together with the rotation of the ITB, but the sliding members at both ends do not rotate. Frictional parts Steering roller Frictional parts Control description The mechanism for preventing displacement is shown below.
  • Page 79 2. Technology ■ ITB Cleaning Control Remove residual toner on the ITB. Control description 1. The ITB Cleaning Blade scrapes toner on the ITB. 2. The scraped toner is fed to the Waste Toner Container with the Waste Toner Feed Screw. Bk Drum _ ITB Motor Waste Toner...

  • Page 80: Drum Cleaning

    2. Technology In the case of thin paper which has low elastic force, the Static Eliminator removes positive potential at the back of the paper. This reduces electrostatic absorption force of the paper so that paper can be easily separated. Secondary Transfer Inner Roller Static Eliminator...

  • Page 81: Image Stabilization Control

    2. Technology Image Stabilization Control ■ Overview Image failure due to changes in environment or deterioration of the Photosensitive Drum is prevented to achieve stability in printed image. Main Controller Controller PCB (UN04) PCB (UN81) ATVC control ATR control PASCAL control Toner Toner...
  • Page 82 2. Technology Control timing Conditions for execution Control type D-half Con- D-max Con- ARCDAT Color Dis- PASCAL trol * trol * Control * placement control Correction Control At job completion At the last rotation when the difference in temperature/ humidity from the last execu- tion exceeds the specified val- When the Settings/ When Auto Correct Color Mis-...
  • Page 83 2. Technology Main Controller DC Controller (UN81) (UN04) PASCAL 1st Sheet UN31,32 (D-max Target Registration PASCAL) Density Patch Sensor Unit (Front) (Rear) 1st 2nd Sheet Reader (Gradation PASCAL) Paper Standard data - 9 Patch for D-half - 3 Screen x 4 color UN31,32 Target Registration...
  • Page 84 2. Technology Start Main Controller PCB (UN81) Output of patch pattern data DC Controller PCB (UN04) Patch pattern is created Patch patterns (2 types) printed on paper Printed test patterns are scanned by the reader Registration Patch Sensor Unit (Y) PASCAL correction data (Front,Rear) (UN31,UN32) Actual gradation Patch scanning...
  • Page 85 2. Technology 4. The Main Controller PCB performs gradation correction based on these data to obtain the ideal halftone image. NOTE: The following 3 types of patch patterns are formed with this control. • A pattern for copy (9 patches for each color) •...
  • Page 86 2. Technology Start Main Controller PCB (UN81) Output of patch pattern data DC Controller PCB (UN04) Patch pattern is created Registration Patch Sensor Unit (Y) D-half correction table (Front,Rear)(UN31,UN32) Actual gradation Patch scanning characteristics Y9 Y10 DC Controller PCB (UN04) Output of density data Ideal gradation Main Controller PCB (UN81)
  • Page 87 2. Technology Control timing • At replacement of the Drum Unit • At paper interval on a specified print basis (180 sheets or more) • At last rotation on a specified print basis (120 sheets or more) • At last rotation of PASCAL control or D-half control Control description 1.

  • Page 88: Toner Supply Assembly

    2. Technology Toner Supply Assembly ■ Overview Toner is supplied from the Toner Container to the Developing Assembly. The toner level in the Toner Container is detected at the same time. Toner Log Connector Bottle Rotation Sensor (Y,M,C,Bk) (Y,M,C,Bk) (UN38,39,40,41) (PS6,7,8,9) Toner Container Hopper Unit...
  • Page 89 2. Technology ■ Toner Container Detection The presence/absence of the Toner Container is detected. The Bottle Rotation Sensors (Y/M/C/Bk) (PS06/PS07/PS08/PS09) are located as shown in the figure below, which turn ON when a Toner Container is inserted to detect the presence of the Toner Container. <...
  • Page 90 2. Technology Screen display A message shown below is displayed according to the condition detected from the memory. Message Status Cartridge with wrong item no. may be inserted. A Toner Container with a wrong item number is inserted. Toner cartridge may be malfunctioning. A Toner Container that may be malfunctioning is inserted.
  • Page 91 2. Technology Control description Supply amount of the toner for each color is calculated by the abovementioned startup timing, and toner is supplied to the Drum Unit. The DC Controller PCB determines toner supply amount by the following 2 data: •...
  • Page 92 2. Technology Bottle Drive Unit Motor Toner Bottle Toner Bottle The operation is going to be explained taking Bk and C as an example. 1. The motor rotates. At the same time, the gear in the center moves. 2. The driving force is transmitted only to the gears on the side toward which the gear moved, and the Toner Bottle rotates. 3.
  • Page 93 2. Technology This machine uses a Toner Container that has a bellows mechanism at the edge. The Toner Bottle is rotated and the bellows section is operated by driving the Bottle Motor. At that time, air pressure is used to supply toner to the Hopper Unit. Main Controller PCB (UN81) Video Count Value...
  • Page 94 2. Technology Bottle semicircule Bottle Motor Bottle Rotation Sensor Bottle Rotation Sensor ■ Toner Level Detection This machine detects the toner level, and outputs an alarm or message when the detection result is "toner low in the bottle", "bottle empty", or "output stop". Status Toner low in the bottle Bottle empty...

  • Page 95: Waste Toner Feeding Area

    2. Technology Toner memory detection error (each color): • 10-0091: Y / 10-0092: M / 10-0093: C / 10-0094: Bk New Toner Bottle replacement detection: • 10-0100 (00000071): Y / 10-0100 (00000072): M / 10-0100 (00000073): C / 10-0100 (00000074): Bk Unidentified Toner Bottle replacement detection: •...
  • Page 96 2. Technology Bk Drum _ ITB Motor CL Drum Motor Cleaning Screw Waste Toner Feed Screw Waste Toner Screw Waste Toner Container Waste Toner Sensor PCB Registration Motor (UN17) Parts name Function Waste Toner Feed Screw Waste toner from the ITB Cleaning Unit is fed. Waste Toner Container Waste toner is collected.

  • Page 97: Other Controls

    2. Technology Detection Prior delivery alarm/Waste Full level of waste toner Completion of replacement of description Toner Container preparation the Waste Toner Box warning (*1) Message (ma- The waste toner is nearly full. Re- Replace the waste toner container. None chine opera- placement is not yet needed.
  • Page 98 2. Technology Developing Discharge Sequence Black Band Sequence Solid black band Solid color band (Y/M/C/BK) ● Black Band Sequence Execution condition/timing hen the travel distance of the drum or the ITB has exceeded the designated value Control description In order to prevent the Cleaning Blades flip, toner is supplied to the Drum Cleaning Blade and the ITB Cleaning Blade. ●...
  • Page 99 2. Technology ■ Behavior When Color Printing Is Limited Or There Is No Color Toner If an error occurs caused by the Y/M/C Developing Assembly or a Y/M/C toner runs out, this machine ensures that black and white printing and copying are allowed without stopping the entire printing function. Related error codes E012: CL Drum Motor error •...

  • Page 100: Fixing System

    2. Technology Fixing System Overview This machine uses the on-demand fixing method. Fixing Delivery Upper Guide Separation Guide Fixing Delivery Detection Flag Delivery Sensor (PS12) Fixing Film Fixing Heater Pressure Roller Fixing Inlet Guide Specifications Item Function/Method Fixing method On-demand fixing Fixing Heater Ceramic Heater Protection function...
  • Page 101 2. Technology Fixing Pressure Release Sensor (PS13) Fixing Heater (H01) Fixing Thermoswitch (TP01) Delivery Sensor (PS12) Sub Thermistor (Rear) (TH02) Main Thermistor (TH01) Sub Thermistor (Front) (TH03) Code Parts name Function/Method Fixing Film A toner image on paper is fixed by applying heat/pressure. Pressure Roller Fixing Heater Ceramic Heater...

  • Page 102: Fixing Temperature Control

    2. Technology Fixing temperature control ■ Standby Temperature Control This is a control to pre-heat the Fixing Assembly to reduce time to start printing. • Flying Start ■ Print Temperature Control This is a control to increase fixing temperature to the target level and keep it during printing. •...

  • Page 103: Standby Temperature Control

    2. Technology Standby Temperature Control Fixing temperature STBY INTR PRNT Flaying start control temperature 15 sec Time Command for flying start ■ Flying Start Purpose To reduce time to print the first sheet (FCOT). Execution condition/timing • When using the Numeric Keypad on the Control Panel/Touch Panel while the copy screen is displayed •...

  • Page 104: Print Temperature Control

    2. Technology Print Temperature Control ■ Startup (initial rotation) Temperature Control A fixing temperature is increased to a printable temperature after receiving a command to start printing. ■ Print Temperature Control This is a control to set an optimal target temperature to prevent fixing error or high temperature offset. Temperature is controlled to keep the specified target temperature during printing.

  • Page 105: Down Sequence Control

    2. Technology Down Sequence Control ■ Down Sequence When Feeding Small-Size Paper Fixing Film Pressure Roller TSR_GND THERM_SR SHORT1 (TH02) TM_GND THERM_M DC Controller PCB SHORT2 (UN04) (TH01) TSF_GND (TP01) THERM_SF (H01) Small Size (TH03) Paper NEUTRAL Low-voltage Power Supply Unit (UN01) Non-feed area Small Size...
  • Page 106 2. Technology Paper size / Length in vertical Paper type Print speed (ppm: pages per scanning direction minute) A4 or larger, smaller than LTR / Pre-Punched 1 (64-75 g/m2) 1 to 25 210 to 216 mm Recycled 1 (60-75 g/m2) Recycled 2 (76-90 g/m2) Recycled 3 (91-105 g/m2) Color (60 to 75 g/m2)

  • Page 107: Fixing Film Unit Engagement/Disengagement Control

    2. Technology ■ Down Sequence when Switching Paper Size Purpose When feeding a sheet with a wider width than a preceding sheet during continuous printing, temperature at the non paper-feed area of the preceding sheet increases, and it can cause fixing offset and wrinkles when feeding the succeeding sheet. This down sequence controls temperature increase at the non paper feed area.
  • Page 108 2. Technology Execution condition/timing Engagement operation • When the unit is disengaged during printing Pressure Release Gear Fixing Slit Pressure Release Sensor (PS13) Pressure Release Pressure Release Gear Pressure Roller Pressure Plate Fixing Film When engaged Disengagement operation • When the Front Door/Right Door is opened •...

  • Page 109: Pre-Fixing Arch Level Control

    2. Technology Pre-fixing arch level control Purpose To prevent image failure/feed failure Execution condition/timing This control is performed every time the paper is fed. NOTE: The control is not performed for some paper types, such as envelope. Fixing Film Pressure Roller Sensor Flag Loop Sensor (PS11)

  • Page 110: Protection Function

    2. Technology 2. When the Arch Sensor (PS11) detects arches continuously for more than a specified duration, the Fixing Motor drive speed is accelerated. When the Arch Sensor (PS11) does not detect arches for more than a specified duration, the Fixing Motor drive speed is decelerated.
  • Page 111 2. Technology Code Description E004 0002 Main Thermistor and Sub Thermistor (Rear) disconnection detection error E009 Fixing Film Unit engagement/disengagement error 0001 Fixing engagement timeout error 0002 Fixing disengagement timeout error 0003 Fixing engagement retry error 0004 Fixing disengagement retry error 0005 Fixing disengagement timeout error (during engagement retry) 0006...

  • Page 112: Pickup Feed System

    2. Technology Pickup Feed System Overview Reverse /Duplex Assembly Delivery Assembly Fixing /Registration Assembly Multi-purpose Tray Cassette Pickup Assembly Pickup Assembly ■ Specifications Item Description Pickup method Cassette: Retard separation Multi-purpose Tray: Retard separation Stacking capacity Cassette: 550 sheets (80 g/m Multi-purpose Tray: 100 sheets (80 g/m Paper size •...

  • Page 113: Parts Configuration

    2. Technology ■ Parts Configuration ● Layout Drawing of Rollers [10] [11] [12] [13] [16] [15] [14] Code Parts name Delivery Upper Roller Reverse Roller Duplex Feed Upper Roller Pressure Roller Fixing Film Secondary Transfer Inner Roller Secondary Transfer Outer Roller Duplex Feed Lower Roller Registration Roller Pre-registration Roller...
  • Page 114 2. Technology ● Sensors Layout Drawing PS14 PS12 PS11 PS01 PS04 PS05 PS03 PS10 SW09 PS20 PS02 PS18 Code Parts name Code Parts name PS01 Duplex Sensor PS11 Arch Sensor PS02 Cassette 1 Paper Sensor PS12 Delivery Sensor PS03 Multi-purpose Tray Paper Sensor PS14 Delivery Paper Full Sensor PS04...

  • Page 115: Cassette Pickup Assembly

    2. Technology Code Parts name Code Parts name Bk Drum_ITB Motor Registration Motor Fixing Motor Reverse Motor Cassette 1_Multi-purpose Tray Pickup Motor Cassette 1 Lifter Motor Pre-registration Motor SL02 Duplex Solenoid ■ Paper Path Reversing point Delivery point Pickup from manual feeder Pickup from cassette Cassette Pickup Assembly...
  • Page 116 2. Technology Code Parts name Code Parts name Cassette 1 Pickup Roller Pre-registration Roller Cassette 1 Feed Roller Registration Roller Cassette 1 Separation Roller Lifter Plate ■ Pickup Retry Control If the Cassette 1 Pickup Sensor (PS05) does not detect pickup within a specified period of time after the start of pickup of the top paper, the Cassette 1 _ Multi-purpose Tray Pickup Motor (M05) is stopped, and the pickup operation is executed again.
  • Page 117 2. Technology * A5-R and STMT-R paper distinction can be registered in the following menu. • Settings/Registration > Preferences > Paper Settings > A5R/STMTR Paper Selection Specify A5-R or STMT-R for each cassette. Size Plate Cassette 1 Size Switch (SW09) Link Arm Guide Plate ■...
  • Page 118 2. Technology Cassette 1 Paper Lifting Plate Surface Sensor Detection Lever (PS18) Cassette 1 Paper Sensor Cassette 1 Paper (PS02) Level Sensor (PS20) Paper Detection Lever Paper Level Detection Lever Cassette 1 Lifter Motor (M11) Lifter Gear Lifting Plate Related service mode •...

  • Page 119: Multi-Purpose Tray Pickup Assembly

    2. Technology Control description This control sends a notification of absence of paper when all of the following conditions are satisfied. • The Cassette 1 Size Switch (SW09) has detected that the cassette is in the host machine. • The Cassette 1 Paper Surface Sensor (PS18) has detected that the Lifter Plate has ascended to the pickup position. •...

  • Page 120: Registration Area

    2. Technology Multi-purpose Tray Multi-purpose Tray Multi-purpose Tray Multi-purpose Tray Pickup Motor Feed Roller Pickup Roller Multi-purpose Tray Separation Roller Paper Detection Lever Pickup Roller Multi-purpose Tray Disengagement Cam Paper Sensor Multi-purpose Tray (PS03) HP Sensor (PS10) Related alarm code 04-0007: Multi-purpose Tray Pickup Lifter error ■...
  • Page 121 2. Technology Registration Roller Paper PS04 Pre-registration Roller Slack Non-stop Registration Control This control is executed to increase or decrease the feed speed and align the paper with the image without stopping the paper at the registration position in order to shorten the paper interval and improve the throughput. Stop Registration Control This control stops the paper at the registration position, aligns the image on the ITB with the paper at a specified timing, and then resumes paper feed.

  • Page 122: Delivery Assembly

    2. Technology Image Registration PS04 Roller ■ Size Mismatch Detection Control If the actual paper differs from the specified paper in length, this machine judges that a jam has occurred, and the operation is stopped without delivering the paper. (Jam code: 0D91) Paper size mismatches are judged on the basis of the following criteria.

  • Page 123: Reverse/Duplex Assembly

    2. Technology Reverse/Duplex Assembly ■ Reverse Flapper Operation The Reverse Flapper operates in accordance with the Reverse Motor (M08). • When the Reverse Motor is stopped: Feed to the Delivery Outlet • When the Reverse Motor is operating: Feed to the Reverse Mouth Reverse Flapper ■...
  • Page 124 2. Technology ■ Duplex Standby Control When paper is detected, the Duplex Sensor (PS01) estimates the paper interval with the preceding paper. If the necessary paper interval can be secured, the paper is fed to the pre-registration. If the necessary paper interval cannot be secured, the paper stays at the duplex standby position. After recalculated standby time has passed, re-pickup is executed.
  • Page 125 2. Technology SL02 Pre-registration Sensor (PS04) Duplex Feed Lower Roller Pre-registration Roller Duplex Sensor (PS01)

  • Page 126: Jam Detection

    2. Technology The drive of the Duplex Feed Lower Roller is controlled by ON/OFF of the Duplex Solenoid (SL02). Duplex Solenoid (SL02) is turned ON to stop the duplex leading edge at the duplex standby position. Consequently, the drive of the Pre-registration Motor (M06) is no longer transmitted.
  • Page 127 2. Technology Host machine PS14 PS12 PS11 PS01 PS04 PS05 Symbol Parts name Symbol Parts name Duplex Sensor PS11 Arch Sensor Pre-Registration Sensor PS12 Delivery Sensor Cassette 1 Pickup Sensor PS14 Delivery Paper Full Sensor Cassette PS101 Cassette Module-AE1...
  • Page 128 2. Technology PS101 PS102 PS103 Cassette Feeding Unit-AK1 PS101 Cassette Feeding Unit-AJ1 Symbol Parts name PS101 Cassette 2 Pullout Sensor PS102 Cassette 3 Pullout Sensor PS103 Cassette 4 Pullout Sensor...

  • Page 129: External Auxiliary System

    2. Technology External Auxiliary System Software counter This machine has software counters which count the number of prints/copies according to the job type. Various counters are displayed by pressing the Check Counter key on the Control Panel. The default counters for each country/region (model) are listed below.
  • Page 130 2. Technology Target Display number of each counter (in service mode) / item Region Code Counter 1 Counter 2 Counter 3 Counter 4 Counter 5 Counter 6 Counter Counter 8 220V Total Total (Full Scan (Total Print (Total GER model (Black/ Color + Sin- type 1...

  • Page 131: Fan

    2. Technology Region code Region Region code Region Region code Region Netherlands Czech Republic Argentine Korea Slovenia India China Greece Taiwan Estonia ■ Count-up timing Count-up timing differs according to the following: • Print mode (1-sided print/2nd side of 2-sided print, 1st side of 2-sided print) •...
  • Page 132 2. Technology ■ Fan Drive Sequence Sym- Service Initial Warm- Stand- Copy/Print Last ro- Error Reader Sleep1 Deep- name rota- up rota- tation opera- Sleep 1-sided 2-sided tion tion tion FM01 Drum Unit OFF*1/ OFF*1/ OFF*1/Half Full Suction Half Half speed speed Cooling...

  • Page 133: Power Supply

    2. Technology Power supply ■ Internal power supply 3.3V (Remote) Host Machine 24V (Interlock) All-night Cassette Heater Environment Power Supply PCB Switch 5V (Interlock) Cassette Pedestal Cassette Heater Main Power Switch Main Controller PCB RMT_SYS Reader DC→DC Control Panel Power Supply AC→DC 5V_IL Laser Driver...
  • Page 134 2. Technology Reader Control panel State of power supply ON Standby Energy Saving State of power supply OFF Engine Main Controler [Energy Saver] key [Energy Saver] key A specified period of time has passed Sleep Mode Sleep Standby Energy Use Energy Use “Low”...

  • Page 135: Conditions For Not Entering Deep Sleep Mode (Check Items)

    2. Technology Sleep Exit The machine first enters this mode when returning to Standby from Sleep. The state where power supply is maintained to return from Sleep. Deep Sleep The state where the Control Panel is turned OFF and only the All-night Power (5 V) is supplied. The machine enters this mode from Sleep Standby during Sleep.

  • Page 136: Quick Start

    2. Technology Even when the Main Power Supply Switch is OFF, power is supplied to the following PCBs:   Quick startup setting ON Quick startup setting OFF Low-voltage Power Supply PCB Power is supplied Power is supplied All-night Power Supply PCB Power is supplied Power is supplied Main Controller PCB...

  • Page 137: Periodical Service

    Periodical Service Periodically Replacement Parts..126 Consumable parts......127...

  • Page 138: Periodically Replacement Parts

    3. Periodical Service Periodically Replacement Parts There are no periodically replacement parts in this machine.

  • Page 139: Consumable Parts

    3. Periodical Service Consumable parts Type Parts number *1 Q'ty Estimated life *2 Work Parts counter (service Alarm code mode) at counter scrip- clear Intermedi- Sub item tion ate item ITB Unit FM1-A153 150,000 sheets DRBL-1 TR-BLT place- ment Secondary FM1-U036 150,000 sheets DRBL-1...

  • Page 140: Parts Replacement And Cleaning

    Parts Replacement and Cleaning Preface..........129 List of Parts........130 External Cover/Interior System..148 Original Exposure/Feed System..177 Controller System......217 Laser Exposure System....242 Image Formation System....247 Fixing System........279 Pickup/Feed System......286 Cleaning Procedure......321...

  • Page 141: Preface

    4. Parts Replacement and Cleaning Preface Outline This chapter describes disassembly and reassembly procedures of the printer. The service technician is to identify the cause of printer failures according to the "Chapter 6 TROUBLESHOOTING" and to follow the disassembly procedures of each part to replace the defective parts or the consumable parts. Note the following precautions when working on the printer.

  • Page 142: List Of Parts

    4. Parts Replacement and Cleaning List of Parts External / Internal Cover ■ ADF Name Original Tray ADF Base Feeder Cover ADF Rear Cover ADF Side Guide Plate...
  • Page 143 4. Parts Replacement and Cleaning ■ Reader Name Copyboard Glass Unit Wifi Cover Reader Rear Cover 1 Reader Rear Cover 2 Reader Motor Cover...
  • Page 144 4. Parts Replacement and Cleaning ■ Printer (Front Side) [14] [15] [16] [13] [10] [12] [11] Name Front Cover Cassette Face Cover Left Lower Cover Device Port Cover Left Upper Cover Delivery Tray Delivery Cover Reverse Tray [10] Upper Cover [11] Control Panel Front Cover [12]...
  • Page 145 4. Parts Replacement and Cleaning ■ Printer (Rear Side) [11] [12] [13] [10] [15] [16] [17] [14] Name Rear Cover 1 Rear Cover 2 Environment Heater Cover Right Lower Cover Multi-purpose Tray Lower Cover Right Front Cover Main Power Switch Cover Right Upper Cover Right Cover [10]...

  • Page 146: List Of Main Unit

    4. Parts Replacement and Cleaning ■ Printer (Inside) Name Front Inner Right Cover Front Inner Lower Cover Front Inner Upper Cover List of Main Unit ■ ADF Name ADF Unit ADF Pickup Unit ADF Separation Unit...
  • Page 147 4. Parts Replacement and Cleaning ■ Reader Name Reader Unit ■ Printer (Front Side) [10] [11] Name Toner Bottle Mount Unit (Y) Toner Bottle Mount Unit (M) Toner Bottle Mount Unit (C) Toner Bottle Mount Unit (Bk) Control Panel Unit ITB Unit Drum Unit (Y) Drum Unit (M)
  • Page 148 4. Parts Replacement and Cleaning Name [10] Drum Unit (Bk) [11] Laser Scanner Unit Name Delivery/Reverse Unit Fixing Assembly Multi-purpose Tray Right Cover Unit Registration Drive Unit Registration Patch Sensor Unit Registration/Paper Pickup Unit Cassette 1 Auto Close Unit...
  • Page 149 4. Parts Replacement and Cleaning ■ Printer (Rear Side) [10] Name Fixing Drive Unit Bottle Drive Unit (CBk) Bottle Drive Unit (YM) Hopper Unit (Y) Hopper Unit (M) Hopper Unit (C) Hopper Unit (Bk) Cassette 1 Lifter Drive Unit Cassette 1 Pickup Drive Unit [10] Main Drive Unit...

  • Page 150: Electrical Components

    4. Parts Replacement and Cleaning Electrical Components ■ ADF Unit SR4204 M4201 CL4200 CL4201 SR4206 LED_EXIT JUSO(R) LED_DS JUSO(T) Name M4201 ADF Motor CL4200 ADF Pickup Clutch CL4201 ADF Registration Clutch ADF Cooling Fan LED_DS Original Display LED LED_EXIT Delivery Display LED SR4206 Document End Sensor ADF Cover Sensor...
  • Page 151 4. Parts Replacement and Cleaning ■ Reader Unit M4100 UN96 Name M4100 Reader Motor CIS HP Sensor ADF Open/Closed Sensor UN96 Wireless LAN PCB Motion Sensor...

  • Page 152: Parts Replacement And Cleaning

    4. Parts Replacement and Cleaning ■ Printer ● Motor M01 M03 Name CL Drum Motor Bk Drum_ITB Motor Developing Motor Fixing Motor Cassette 1_Multi-purpose Tray Pickup Motor Pre-registration Motor Registration Motor Reverse Motor Bottle Motor (YM) Bottle Motor (CK) Cassette 1 Lifter Motor Scanner Motor...
  • Page 153 4. Parts Replacement and Cleaning ● Fan FM05 FM04 FM03 FM01 Name FM01 Drum Unit Suction Cooling Fan error FM03 Delivery Cooling Fan FM04 Duplex Cooling Fan FM05 Power Supply Cooling Fan...
  • Page 154 4. Parts Replacement and Cleaning ● Clutch CL04 CL03 CL02 CL01 Name CL01 Developing Cylinder Clutch (Y) CL02 Developing Cylinder Clutch (M) CL03 Developing Cylinder Clutch (C) CL04 Developing Cylinder Clutch (Bk) ● Solenoid SL02 SL01 SL03...
  • Page 155 4. Parts Replacement and Cleaning Name SL01 Primary Transfer Disengagement Solenoid SL02 Duplex Solenoid SL03 Registration Shutter Solenoid ● Heater and Speaker TH02 TH01 TP01 TH03 Name Fixing Heater Cassette Heater FAX Speaker Control Panel Speaker TH01 Main Thermistor TH02 Sub Thermistor (Rear) TH03 Sub Thermistor (Front)
  • Page 156 4. Parts Replacement and Cleaning ● Sensor PS13 PS11 UN41 PS01 UN40 PS12 UN39 UN38 UN37 UN36 UN35 UN34 PS09 PS08 PS07 PS06 UN17 Name PS01 Duplex Sensor PS06 Bottle Rotation Sensor (Y) PS07 Bottle Rotation Sensor (M) PS08 Bottle Rotation Sensor (C) PS09 Bottle Rotation Sensor (Bk) PS11...
  • Page 157 4. Parts Replacement and Cleaning PS14 UN32 PS04 UN31 PS05 PS18 PS20 PS02 PS03 PS10 UN33 Name PS02 Cassette 1 Paper Sensor PS03 Multi-purpose Tray Paper Sensor PS04 Pre-registration Sensor PS05 Cassette 1 Pickup Sensor PS10 Multi-Purpose Tray HP Sensor PS14 Delivery Paper Full Sensor PS18...
  • Page 158 4. Parts Replacement and Cleaning Name SW01 Main Power Supply Switch SW03 Interlock Switch 2 SW04 Environment Switch SW05 Right Door Open/Close Detection Switch SW06 Front Door Open/Close Switch SW07 ITB Pressure Release Switch SW09 Cassette 1 Size Switch ● PCB UN83 UN93 UN15...
  • Page 159 4. Parts Replacement and Cleaning UN01 UN81 UN03 UN04 UN18 UN02 UN06 Name UN01 Low-voltage Power Supply PCB UN02 Secondary Transfer High-voltage PCB UN03 Primary Transfer High-voltage PCB UN04 DC Controller PCB UN06 Developing High-voltage PCB UN18 All-night Power Supply PCB UN81 Main Controller PCB Fax Communication Board...

  • Page 160: External Cover/Interior System

    4. Parts Replacement and Cleaning External Cover/Interior System Removing the Front Cover ■ Procedure 1. Open the Front Cover [1]. And then remove the Front Cover Retainer Band [2]. • 1 Boss [3] 2. Pull out the cassette [1].

  • Page 161: Removing The Rear Cover 1

    4. Parts Replacement and Cleaning 3. Remove the Front Cover [2] while it is halfway open. • 1 Claw [3] • 2 Shafts [4] Removing the Rear Cover 1 ■ Procedure NOTE: If the optional Copy Card Reader [1] is installed, be sure to remove it first.
  • Page 162 4. Parts Replacement and Cleaning 1. Remove the Reader Rear Cover 2. NOTE: When the Cassette Pedestal is not installed, go to step 4.
  • Page 163 4. Parts Replacement and Cleaning 2. <In the case of the machine the without installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit>...
  • Page 164 4. Parts Replacement and Cleaning 3. <In the case of the machine the without installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit>...
  • Page 165 4. Parts Replacement and Cleaning 4. Remove the Screws. 5. Remove the Rear Cover 1.

  • Page 166: Removing The Left Upper Cover

    4. Parts Replacement and Cleaning Removing the Left Upper Cover ■ Preparation “Removing the Rear Cover 1” on page 149 ■ Procedure 1. Remove the Upper Left Cover [1]. • 3 Screws [2] • 2 Hooks [3] Removing the Left Lower Cover ■...

  • Page 167: Removing The Right Front Cover

    4. Parts Replacement and Cleaning 2. Remove the Left Lower Cover [1]. • 3 Screws [2] • 2 Hooks [3] Removing the Right Front Cover ■ Pre-check items NOTE: The 4 claws [1] of the Right Front Cover are shown in the figure below. ■...

  • Page 168: Removing The Right Rear Cover/Right Rear Lower Cover

    4. Parts Replacement and Cleaning 3. Release the lock of the Right Cover Stopper Front [1] and the Right Cover Stopper Rear [2], and then further open the Right Cover Unit [3]. 4. Remove the Right Front Cover [1]. • 4 Claws [2] Removing the Right Rear Cover/Right Rear Lower Cover ■...
  • Page 169 4. Parts Replacement and Cleaning ■ Procedure 1. Pull the Right Cover Open/Close Lever [1], and open the Right Cover Unit [2]. 2. Release the lock of the Right Cover Stopper Front [1] and the Right Cover Stopper Rear [2], and then further open the Right Cover Unit [3].

  • Page 170: Removing The Left Upper Cover

    4. Parts Replacement and Cleaning Removing the Left Upper Cover ■ Preparation “Removing the Rear Cover 1” on page 149 “Removing the Right Rear Cover/Right Rear Lower Cover” on page 156 ■ Pre-check items NOTE: The 9 claws [1] of the Right Upper Cover are shown in the figure below. ■...

  • Page 171: Removing The Right Cover Unit

    4. Parts Replacement and Cleaning 2. Remove the Right Upper Cover [1]. • 9 Claws [2] • 2 Bosses [3] Removing the Right Cover Unit ■ Preparation “Removing the Rear Cover 1” on page 149 “Removing the Right Rear Cover/Right Rear Lower Cover” on page 156 ■...
  • Page 172 4. Parts Replacement and Cleaning CAUTION: • Be careful not to drop the Right Cover Unit [1] when disassembling/assembling. • Do not place the Right Cover Unit [2] directly on the floor after removing the Multi-purpose tray [1]. This is because the Multi-purpose Tray Pickup Roller/Multi-purpose Tray Feed Roller Unit [3] may be damaged.
  • Page 173 4. Parts Replacement and Cleaning 1. Disconnect the Connector [1]. CAUTION: Be sure to disassemble/assemble by holding the Right Cover Unit [1] after step 2.
  • Page 174 4. Parts Replacement and Cleaning 2. Remove the Right Cover Stopper Rear Holder [1]. • 1 Screw [2] NOTE: How to assemble the Right Cover Stopper Rear Holder When assembling, be sure to align the hook [1] and the boss [2], and align the shaft [3] of the Right Cover Stopper Rear with the groove [A] of the Right Cover Unit and the groove [B] of the Right Cover Stopper Rear Holder to install the holder.
  • Page 175 4. Parts Replacement and Cleaning 3. Remove the Right Cover Stopper Front Holder [1]. • 1 Screw [2] NOTE: How to assemble the Right Cover Stopper Front Holder When assembling, align the hook [1] and the boss [2], and align the shaft [3] of the Right Cover Stopper Front with the groove [A] of the Right Cover Unit and the groove [B] of the Right Cover Stopper Front Holder.
  • Page 176 4. Parts Replacement and Cleaning 5. Remove the Right Cover Unit [1]. • 2 Shafts [2] CAUTION: After installing a new Right Cover Unit [1], be sure to push the Lock Release Lever [2] in the direction of the arrow to disengage the Secondary Transfer Roller [3].

  • Page 177: Removing The Multi-Purpose Tray

    4. Parts Replacement and Cleaning Removing the Multi-purpose Tray ■ Procedure CAUTION: Be careful not to drop the Multi-purpose Tray Shaft Holder [2] in the host machine when disassembling/assembling. 1. Open the Multi-purpose Tray Lower Cover [1], and release the Multi-purpose Tray Shaft Holder [2].

  • Page 178: Removing The Delivery Tray

    4. Parts Replacement and Cleaning 2. Remove the Multi-purpose Tray [1] and the Multi-purpose Tray Shaft Holder [2]. • 2 Shafts [3] Removing the Delivery Tray ■ Preparation “Removing the Rear Cover 1” on page 149 “Removing the Left Upper Cover” on page 154 ■...

  • Page 179: Removing The Rear Upper Cover

    4. Parts Replacement and Cleaning 2. Remove the Delivery Tray [2] while pressing the damper [1]. • 2 Screws [3] • 1 Hook [4] • 4 Bosses [5] Removing the Rear Upper Cover ■ Preparation “Removing the Rear Cover 1” on page 149 ■...

  • Page 180: Removing The Upper Cover

    4. Parts Replacement and Cleaning 2. Remove the ADF Arm [2] while pressing the ADF Unit + Reader Unit [1]. CAUTION: Be careful not to drop the ADF Unit + Reader Unit [1] when disassembling/assembling. 3. Free the harness [1] from the [A] part of the Rear Upper Cover, and remove the Rear Upper Cover [2]. •...
  • Page 181 4. Parts Replacement and Cleaning “Removing the Control Panel Unit” on page 171 “Removing the Rear Upper Cover” on page 167 ■ Procedure 1. Open the Front Cover [1]. 2. Remove the ADF Arm [2] while pressing the ADF Unit + Reader Unit [1].
  • Page 182 4. Parts Replacement and Cleaning 3. Remove the Upper Cover [2] while pressing the ADF Unit + Reader Unit [1]. • 1 Screw [3] • 1 Boss [4] • 1 Hook [5] CAUTION: Be careful not to drop the ADF Unit + Reader Unit [1] when disassembling/assembling. 4.

  • Page 183: Removing The Control Panel Unit

    4. Parts Replacement and Cleaning Removing the Control Panel Unit ■ Procedure 1. Open the ADF Unit [1 ]+ Control Panel Unit [2]. 2. Remove the Control Panel Rear Hinge Cover [1]. • 2 Bosses [2] • 1 Claw [3] 3.
  • Page 184 4. Parts Replacement and Cleaning 4. Remove the Control Panel Unit [1]. • 4 Screws [2] • 1 Hook [3] CAUTION: Perform work so as not to damage the Control Panel since the Control Panel Unit has been removed and the remainder of the work must be performed in an unstable state after step 2.
  • Page 185 4. Parts Replacement and Cleaning 6. Remove the harness [1] on the Control Panel. • 1 Wire Saddle [2] 7. Remove the Control Panel Tilt Cover [1]. • 2 Bosses [2] 8. Move the Slide Unit [1] to the center, and install the screw [2] removed in step 4. •...
  • Page 186 4. Parts Replacement and Cleaning 9. Remove the Connector [1]. 10. Remove the Cable Guide [1]. • 1 Boss [2] • 1 Hook [3] 11. 2 Control Panel Communication Connectors [1]. NOTE: When removing the Touch Panel, Control Panel CPU PCB Unit, or LCD Unit, be sure not to remove the screw installed in step 8.

  • Page 187: Parts Replacement And Cleaning

    4. Parts Replacement and Cleaning NOTE: How to assemble the Control Panel Unit Insert the protrusion [A] of the Control Panel Upper Hinge Cover [1] into the lower side of the edge [B] of the Upper Cover to install the Control Panel Unit [2]. •...
  • Page 188 4. Parts Replacement and Cleaning CAUTION: • Be sure to check the tilting operation. • Be sure to check the sliding operation. Be sure to reassemble it if it does not operate.

  • Page 189: Original Exposure/Feed System

    4. Parts Replacement and Cleaning Original Exposure/Feed System Removing the ADF Unit ■ Preparation “Removing the Rear Cover 1” on page 149 “Removing the Main Controller Sub Cover /Main Controller Cover” on page 217 ■ Procedure CAUTION: Be careful not to damage the white sheets [1] and [2] of the ADF Unit when disassembling/assembling. 1.
  • Page 190 4. Parts Replacement and Cleaning 2. Remove the Original Tray [1]. • 2 Shafts [2] 3. Remove the Rear Upper Cover [1]. • 2 Screws [2] • 2 Bosses [3]...
  • Page 191 4. Parts Replacement and Cleaning 4. Disconnect the connectors connected to the Main Controller Unit [1]. • 4 Connectors [2] • 1 USB Connector [3] • 1 Flat Cable [4] 5. Free the Flat Cable [1] from the guide [A]. 6.
  • Page 192 4. Parts Replacement and Cleaning 7. Remove the screw [1], and disconnect the Grounding Wire [2], harness [3], USB Cable [4] and Flat Cable [5]. • 1 Sheet [6] • 1 Harness Guide [A] • 1 Wire Saddle [7] • 1 Harness Guide [B] 8.

  • Page 193: Removing The Adf Pickup Unit

    4. Parts Replacement and Cleaning CAUTION: When installing the ADF Unit [1], be sure to insert the rib [A} of the Harness Cover into the guide [B] of the Reader Unit. Removing the ADF Pickup Unit ■ Procedure CAUTION: Be sure not to touch the surface [A] of the roller when disassembling/assembling.

  • Page 194: Removing The Adf Separation Unit

    4. Parts Replacement and Cleaning 1. Open the Feeder Cover [1]. 2. Remove the ADF Pickup Unit [2] while pressing the lever [1]. • 1 Claw [3] • 1 Shaft [4] ● Actions after Parts 1. When the consumable parts have been replaced, be sure to clear the parts counter shown below in service mode. COPIER >...
  • Page 195 4. Parts Replacement and Cleaning 1. Open the Feeder Cover [1]. 2. Remove the ADF Separation Unit [1]. • 1 Claw [2] • 1 Shaft [3] ● Actions after Parts 1. When the consumable parts have been replaced, be sure to clear the parts counter shown below in service mode. COPIER >...

  • Page 196: Removing The Scanner Unit (Back)

    4. Parts Replacement and Cleaning Removing the Scanner Unit (Back) ■ Procedure CAUTION: Be careful not to touch the [A] part of the sensor of the Scanner Unit (Back) when disassembling/assembling. Be sure to hold the side surface [B]. 1. Open the Feeder Cover [1].
  • Page 197 4. Parts Replacement and Cleaning 2. Remove the Original Tray [1]. • 2 Shafts [2] 3. Remove the ADF Rear Cover [1]. • 2 Screws [2] • 2 Bosses [3] • 2 Hooks [4]...
  • Page 198 4. Parts Replacement and Cleaning CAUTION: • Be careful not to trap the harness [2] with the ADF Rear Cover [1]. • Close the Harness Connection Cover [3] first, and then install the ADF Rear Cover [1]. 4. Remove the Link Arm [1].
  • Page 199 4. Parts Replacement and Cleaning 5. Remove the Separation Guide Unit [1]. • 1 Screw [2] • 1 Grounding Wire [3] • 1 Connector [4] • 4 Screws [5] • 2 Bosses [6] 6. Remove the Lead 1 Sensor Unit [1]. •...
  • Page 200 4. Parts Replacement and Cleaning 7. Remove the harness [1]. • 1 Reuse Band [2] • 1 Connector [3] 8. Remove the CIS Cover [1]. • 3 Screws [2] 9. Disconnect the Flat Cable [1]. • 1 Flat Cable [1]...
  • Page 201 4. Parts Replacement and Cleaning 10. Turn the Scanner Unit (Back) [1] 90 degrees. • 1 Boss [2] CAUTION: Be careful not to touch the [A] part of the sensor of the Scanner Unit (Back) when disassembling/assembling. Be sure to hold the side surface [B].
  • Page 202 4. Parts Replacement and Cleaning CAUTION: When replacing the CIS Unit [1], be sure to replace the CIS Unit [1] and the CIS Spacers [2], which are included in the package of the service part, at the same time. If different spacers are used, image reading error may occur. •...

  • Page 203: Removing The Copyboard Glass Unit

    4. Parts Replacement and Cleaning Removing the Copyboard Glass Unit ■ Procedure CAUTION: • When removing the Copyboard Glass, be careful not to touch the 2 glass surfaces [A]. • If the surface becomes dirty, clean it with the Glass Cleaning Sheet. 1.

  • Page 204: Removing The Scanner Unit (Front)

    4. Parts Replacement and Cleaning 2. Remove the Wifi Cover [1]. • 1 Screw [2] • 1 Claw [3] • 1 Hook [4] 3. Remove the Copyboard Glass Unit [1]. • 4 Screws [2] • 2 Bosses [3] 4. Actions after Parts Replacement “Actions after Parts”...
  • Page 205 4. Parts Replacement and Cleaning ■ Procedure CAUTION: Be careful not to touch the [A] part of the sensor of the Scanner Unit (Front) when disassembling/assembling. 1. Move the Scanner Unit (Front) [1] to the center. 2. Remove the 2 spacers [1].
  • Page 206 4. Parts Replacement and Cleaning 3. Place a sheet of paper [2] to prevent the rail [1] from being damaged. 4. Place the Scanner Unit (Front) [1] on the paper. • 2 Shafts [2] 5. Remove the Scanner Unit (Front) [1]. •...
  • Page 207 4. Parts Replacement and Cleaning CAUTION: When replacing the Scanner Unit (Front) [1], be sure to replace the Scanner Unit (Front) [1] and the CIS Spacers [2], which are included in the package of the service part, at the same time. If different spacers are used, image reading error may occur.

  • Page 208: Removing The Reader Motor

    4. Parts Replacement and Cleaning 6. Actions after Parts Replacement “Actions after Parts” on page 335 Removing the Reader Motor ■ Procedure 1. Open the ADF Unit + Reader Unit [1]. 2. Remove the Reader Motor Cover [1]. • 2 Screws [2] 3.

  • Page 209: Removing The Adf Feed Frame

    4. Parts Replacement and Cleaning Removing the ADF Feed Frame ■ Preparation “Removing the Rear Cover 1” on page 149 “Removing the Main Controller Sub Cover /Main Controller Cover” on page 217 ■ Procedure 1. Open the Feeder Cover [1]. 2.
  • Page 210 4. Parts Replacement and Cleaning 3. Remove the Rear Upper Cover [1]. • 2 Screws [2] • 2 Bosses [3] 4. Disconnect the Flat Cable. • 1 Guide [A] 5. Free the Flat Cable from the guide [B].
  • Page 211 4. Parts Replacement and Cleaning 6. Remove the ADF Rear Cover. • 2 Screws [1] • 2 Bosses [2] • 2 Hooks [3] CAUTION: • Be careful not to trap the harness [1] with the ADF Rear Cover. • Close the Harness Connection Cover [2] first, and then install the ADF Rear Cover.
  • Page 212 4. Parts Replacement and Cleaning 7. Remove the Link Arm [1]. 8. Remove the Separation Guide Unit [1]. • 1 Screw [2] • 1 Grounding Wire [3] • 1 Connector [4] • 4 Screws [5] • 2 Bosses [6] 9. Free the harness from the Harness Guide. •...
  • Page 213 4. Parts Replacement and Cleaning 10. Remove the Pickup Cover Unit. • 2 Shafts [1] 11. Free the harness from the Harness Guide. • 5 Connectors [1] • 1 Screw [2] • 1 Round Shape Terminal [3] 12. Free the harness from the Harness Guide, and then remove the Harness Guide. •...
  • Page 214 4. Parts Replacement and Cleaning 13. Remove the fan. • 1 Connector [1] • 1 Screw [2] • 1 Boss [3] 14. Pass the Flat Cable through the Harness Cover [1], and free the cable from the Harness Guides [2]. 15.
  • Page 215 4. Parts Replacement and Cleaning 16. Remove the screws on the back side and remove the Bottom Cover. 17. Remove the White Plate and close the ADF. 18. Remove the screws.
  • Page 216 4. Parts Replacement and Cleaning 19. Place the Flat Cable onto the Feed Frame Unit. 20. Secure the Base Frame Unit and the Reader in place with tapes. CAUTION: By removing the Feed Frame Unit, the Base Frame Unit opens abruptly.
  • Page 217 4. Parts Replacement and Cleaning 21. Press the A part and remove the Feed Frame Unit.

  • Page 218: Removing The Cis Holder

    4. Parts Replacement and Cleaning CAUTION: • Because the glass of the CIS Holder locates under the Feed Frame Unit, be careful not to hit the Feed Frame Unit against the Base Frame Unit. • Be careful not to drop the Feed Frame Unit onto the Reader Glass. •...
  • Page 219 4. Parts Replacement and Cleaning ■ Procedure 1. Remove the 2 screws and 1 spring. • 2 Hooks [1] 2. Remove the Drive Support Plate. • 2 Belts [1] • 3 Shaft Supports [2] NOTE: Installation procedure.“Installing the Drive Support Plate” on page 213 3.
  • Page 220 4. Parts Replacement and Cleaning 4. Remove the Lead Sensor Unit. • 1 Screw [1] • 1 Boss [2] • 1 Hook [3] • 1 Flag [4] NOTE: When installing the Lead Sensor Unit, be sure to pass the shaft [A] under the flag [4]. 5.
  • Page 221 4. Parts Replacement and Cleaning 6. Remove the CIS Adjustment Holder. • 1 Screw [1] CAUTION: When installing the CIS Adjustment Holder, be sure to install the screw so that it is aligned with the center of marking lines. 7. Remove the CIS Cover. •...
  • Page 222 4. Parts Replacement and Cleaning 8. Remove the 5 CIS Fixation Screws. 9. Disconnect the Flat Cable. 10. Remove the CIS Holder.
  • Page 223 4. Parts Replacement and Cleaning...
  • Page 224 4. Parts Replacement and Cleaning NOTE: Points of the CIS Holder Installation • Raise the Drive Frame. • Fit the CIS Adjustment Holder Retainer into the place. • Be sure that the bosses are fit into the holes on the CIS Holder.
  • Page 225 4. Parts Replacement and Cleaning CAUTION: Points of the CIS Holder Installation • Be sure that the Compression Spring is in contact with the side of the CIS Holder. ■ Installing the Drive Support Plate ● Procedure 1. Remove the Drive Release Coupling. 2.
  • Page 226 4. Parts Replacement and Cleaning 3. Install the 3 Shaft Supports. 4. Install the 2 shafts. • 2 Belts [1] NOTE: Be sure that the Electromagnetic Clutch is oriented in the direction as shown in the figure to make the installation of the Drive Support Plate easier.
  • Page 227 4. Parts Replacement and Cleaning 5. Install the Drive Support Plate. NOTE: • Pass the harness of the clutch through the hole on the Drive Support Plate. • Be sure to align the shaft with the Shaft Support. 6. Install the Clutch Rotation Stopper [1] and the bushing [2]. •...
  • Page 228 4. Parts Replacement and Cleaning 7. Install the screws. 8. Install the Drive Release Coupling while let the Drive Release Lever avoid contact with the coupling. 9. Set the spring. • 2 Hooks [1]...

  • Page 229: Controller System

    4. Parts Replacement and Cleaning Controller System Removing the Main Controller Sub Cover /Main Controller Cover ■ Preparation “Removing the Rear Cover 1” on page 149 ■ Procedure 1. Remove the Main Controller Sub Cover [1]. • 1 Screw [2]...

  • Page 230: Removing The Main Controller Unit

    4. Parts Replacement and Cleaning 2. Remove the Main Controller Cover [1]. • 2 Connectors [2] • 1 Screw [3] • 1 Screw [4] (loosen) CAUTION: The Main Controller Cover has an HDD [1] on the back side. The HDD [1] is sensitive to shock. When handling this cover, be sure not to give a shock to it. Removing the Main Controller Unit ■...
  • Page 231 4. Parts Replacement and Cleaning ■ Procedure 1. When the optional Fax Unit [1] is installed, disconnect the 2 connectors [3] and free the cable from the Edge Saddle [2]. • Harness Guide [A] 2. Remove the Power Supply Cooling Fan Unit [1]. •...
  • Page 232 4. Parts Replacement and Cleaning 4. Pull out the removed harness from hole [A] of the Main Controller Unit [1] and the Flat Cable Guide [B]. • 3 USB Cables [1] • 3 Flat Cables [2] 5. Remove the 2 harnesses [1]. •...
  • Page 233 4. Parts Replacement and Cleaning 7. Remove the Main Controller Unit [1]. • 4 Screws [2] • 3 Hooks [3] NOTE: • The completed assembly of the Main Controller Unit is shown below. • Check that the Flexible Cable [1] is passed through the Ferrite Core [2].

  • Page 234: Removing The Dc Controller Pcb

    4. Parts Replacement and Cleaning 8. Remove the Fan Duct [1]. • 1 Boss [2] • 2 Hooks [3] 9. Replace parts from an old PCB to a new PCB. • [1] TPM PCB • [2] FLASH PCB • [3] Memorey PCB Removing the DC Controller PCB ■...
  • Page 235 4. Parts Replacement and Cleaning ■ Procedure 1. Disconnect the connectors connected to the DC Controller PCB [1]. • 28 Connectors [2] 2. Remove the DC Controller PCB [1]. • 5 Screws [2] NOTE: The completed assembly of the DC Controller PCB is shown below. 3.

  • Page 236: Removing The Secondary Transfer High-Voltage Pcb/Developing High-Voltage Pcb Unit

    4. Parts Replacement and Cleaning Removing the Secondary Transfer High-voltage PCB/Developing High-voltage PCB Unit ■ Preparation “Removing the Rear Cover 1” on page 149 “Removing the All-night Power Supply PCB Unit” on page 228 ■ Procedure 1. Remove the 5 connectors [1] and the 2 round shape terminals [2]. •...

  • Page 237: Removing The Primary Transfer High-Voltage Pcb Unit

    4. Parts Replacement and Cleaning 4. Be sure to remove the Environment Sensor [1] when replacing the Secondary Transfer High-voltage PCB/Developing High-voltage PCB Unit. • 1 Claw [2] • 2 Hooks [3] • 1 Boss [4] NOTE: • Be sure to install the removed Environment Sensor after replacing the Secondary Transfer High-voltage PCB/Developing High-voltage PCB Unit.
  • Page 238 4. Parts Replacement and Cleaning ■ Procedure 1. Remove the Drum Unit Suction Cooling Fan [1]. • 1 Connector [2] • 1 Claw [3] • 2 Hooks [4] 2. Remove the round shape terminal [1]. • 1 Screw [2] • Harness Guide [A] 3.
  • Page 239 4. Parts Replacement and Cleaning 4. Remove the Primary Transfer High-voltage PCB Unit [1]. • 1 Screw [2] • 1 Claw [3] • 4 Hooks [4] CAUTION: • When disassembling/assembling, be sure to handle carefully so as to not scatter toner since the Collection Mouth [1] of the Waste Toner Container is located behind the Primary Transfer High-voltage PCB Unit [2].

  • Page 240: Removing The All-Night Power Supply Pcb Unit

    4. Parts Replacement and Cleaning Removing the All-night Power Supply PCB Unit ■ Preparation “Removing the Rear Cover 1” on page 149 ■ Procedure 1. Remove the Rear Cover 2 [1]. • 3 Hooks [2] 2. Remove the All-night Power Supply Cover [1]. •...

  • Page 241: Removing The Low-Voltage Power Supply Unit

    4. Parts Replacement and Cleaning 3. Remove the All-night Power Supply Unit [1]. • 2 Connectors [2] • 1 Reuse Band [3] • 3 Screws [4] • 1 Hook [5] Removing the Low-voltage Power Supply Unit ■ Preparation “Removing the Rear Cover 1” on page 149 “Removing the Main Controller Sub Cover /Main Controller Cover”...
  • Page 242 4. Parts Replacement and Cleaning 3. Remove the Fan Guide [1]. • 1 Screw [2] • 1 Boss [3] • 3 Hooks [4]...
  • Page 243 4. Parts Replacement and Cleaning 4. Remove the Power Switch Harness Guide [1]. • 1 Claw [2] • 2 Bosses [3] • 6 Hooks [4] • 1 Connector [5] NOTE: How to install the Power Switch Harness Guide Be sure to align the groove [A] of the Power Switch Harness Guide with the end [B] of the cover to install the guide.
  • Page 244 4. Parts Replacement and Cleaning 5. Remove the Fixing Harness Guide [1]. • 1 Boss [2] • 2 Hooks [3]...
  • Page 245 4. Parts Replacement and Cleaning 6. Remove the Power Supply Harness Guide [1]. • 2 Bosses [2] • 3 Hooks [3] NOTE: How to install the Power Supply Harness Guide Be sure to align the 2 hooks [1] of the Power Supply Harness Guide with the edge [A] of the side plate, and hook the hook [2] in the hole [B] on the side plate of the Low-voltage Power Supply PCB to install the guide.

  • Page 246: Removing The Control Panel Cpu Pcb Unit/Lcd Unit

    4. Parts Replacement and Cleaning 7. Remove the Low-voltage Power Supply Unit [1]. • 4 Screws [2] • 1 Hook [3] Removing the Control Panel CPU PCB Unit/LCD Unit ■ Preparation “Removing the Control Panel Unit” on page 171 ■ Procedure CAUTION: Do not touch the surface [A] of the Touch Panel and the surface [B] of the LCD Unit when disassembling/assembling.
  • Page 247 4. Parts Replacement and Cleaning 1. Remove the Control Panel Slide Cover [1]. • 2 Screw [2] • 3 Hooks [3] 2. Remove the Control Panel Rear Cover [1]. • 6 Screws [2]...
  • Page 248 4. Parts Replacement and Cleaning 3. Remove the Control Panel Slide Unit [1]. • 4 Screws [2] CAUTION: Do not remove the screw [1] tightened temporarily. Otherwise, the slide part [A] may move and damage the harness [2] when removing the Control Panel Slide Unit. 4.
  • Page 249 4. Parts Replacement and Cleaning 5. Remove the Control Panel CPU PCB Unit [1]. • 2 Flexible Cables [2] • 1 Connector [3] • 6 Screws [4] 6. Pass the harness [1] through the [A] part, and remove the Control Panel Stay Unit [2]. •...
  • Page 250 4. Parts Replacement and Cleaning 7. Remove the Numeric Keypad PCB [1]. • 3 Wire Saddles [2] • Guide [A] • 1 Screw [3] 8. Remove the LCD Holder [1]. • 3 Screws [2] 9. Remove the Control Panel Keys [1].

  • Page 251: Removing The Hdd

    4. Parts Replacement and Cleaning 10. Remove the Outer Frame Cover [1] from the Touch Panel. • 3 Claws [2] 11. Actions after Parts Replacement “Actions after Parts” on page 339 Removing the HDD ■ Preparation CAUTION: “Actions before Parts Replacement” on page 334 “Removing the Rear Cover 1”...

  • Page 252: Removing The Fax Speaker Unit

    4. Parts Replacement and Cleaning ■ Procedure 1. Remove the HDD [1]. • 4 Screws [3] • 2 Connectors [2] 2. Actions after Parts “Actions after Parts Replacement” on page 334 Removing the Fax Speaker Unit ■ Preparation “Removing the Rear Cover 1” on page 149 “Removing the Left Upper Cover”...
  • Page 253 4. Parts Replacement and Cleaning “Removing the Fax Speaker Unit” on page 240 “Removing the Main Controller Sub Cover /Main Controller Cover” on page 217 ■ Procedure 1. Remove the Fax Unit [1]. • 2 Connectors [2] • Harness Guide [A] •...

  • Page 254: Laser Exposure System

    4. Parts Replacement and Cleaning Laser Exposure System Removing the Laser Scanner Unit ■ Preparation 1. Pull out the ITB Unit for about 10 cm. If your hand or the PCB comes in contact with the ITB Cleaning Unit when removing the Primary Transfer High-voltage PCB Unit in step 6, the ITB may be damaged.
  • Page 255 4. Parts Replacement and Cleaning 2. Remove the Laser Scanner Fixation Spring [1]. • 1 Hook [2] 3. Pull out the Laser Scanner [1]. • 1 Edge Saddle [2] CAUTION: Do not touch the PCB installed on the Laser Scanner Unit when disassembling/assembling.
  • Page 256 4. Parts Replacement and Cleaning 4. Free the Flat Cable [1] from the Wire Saddle [2], and disconnect the 2 connectors [3].

  • Page 257: Parts Replacement And Cleaning

    4. Parts Replacement and Cleaning 5. Remove the Laser Scanner Unit [1]. NOTE: How to install the Laser Scanner Unit 1. Insert the Laser Scanner Unit [1] until it stops, and fit the 3 protrusions [B] of the Laser Scanner Unit into the 3 holes [A] of the plate.
  • Page 258 4. Parts Replacement and Cleaning 6. Remove the spring [1]. • 2 Hooks [2] 7. Remove the Dustproof Shutter [1]. • 4 Hooks [2] ● Actions after assembly Execute Auto Adjust Gradation and Auto Correct Color Mismatch. Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Adjust Gradation > Full Adjust Settings/Registration >...

  • Page 259: Image Formation System

    4. Parts Replacement and Cleaning Image Formation System Removing the Waste Toner Container ■ Procedure CAUTION: If the Waste Toner Container is tilted while holding the shutter [1], toner [3] may spill out of the collection mouth [2] onto the floor. For this reason, be sure to keep the Waste Toner Container in a horizontal position when removing the container.

  • Page 260: Removing The Drum Unit (Y/M/C/Bk)

    4. Parts Replacement and Cleaning 1. Open the Front Cover [1], and remove the Toner Container (Bk) [2]. Removing the Drum Unit (Y/M/C/Bk) ■ Preparation “Removing the Waste Toner Container” on page 247 ■ Procedure NOTE: This procedure describes the steps for the Drum Unit (Bk). Perform the same procedure for (Y/M/C) color.
  • Page 261 4. Parts Replacement and Cleaning CAUTION: Exposing the Drum Unit to light for a long time may cause deterioration in sensitivity. To prevent this, be sure to cover the Drum part [A] with paper to block light when the Drum Unit is removed.
  • Page 262 4. Parts Replacement and Cleaning 1. Remove the Drum Cartridge[1]. CAUTION: Handling of the Drum Unit at replacement If a Drum Unit is vertically or horizontally kept for a long time, starter in the Developing Assembly in the unit is fixed. As a result, starter in the Developing Assembly does not circulate, and image failure may occur.

  • Page 263: Removing The Itb Unit

    4. Parts Replacement and Cleaning CAUTION: If the Waste Toner Container [2] sticks out if the Drum Unit [1], it is not installed properly to the Host Machine when installed. As a result, when closing the Front Cover [3], the Front Cover [3] interferes with the Waste Toner Container and cannot be closed in some cases.
  • Page 264 4. Parts Replacement and Cleaning CAUTION: • Place the paper [1] on a level space so as not to damage the ITB [2]. CAUTION: • Do not damage the ITB [1] when disassembling/assembling. • When removing the ITB Unit, do not hold the 2 Push Levers [1] to hold the unit.
  • Page 265 4. Parts Replacement and Cleaning CAUTION: • Do not open the outlet [A] of the Transfer Cleaning Shutter when disassembling/assembling. Otherwise, toner may scatter. • Be sure to store the ITB Unit in the machine after checking that the outlet [A] is closed when assembling. There is a risk of damaging the ITB Unit if it is installed with the Transfer Cleaning Shutter [1] open.
  • Page 266 4. Parts Replacement and Cleaning 2. Release the lock of the Right Cover Stopper (Front) [1] and the Right Cover Stopper Rear [2], and then further open the Right Cover Unit [3]. 3. Hold the 2 Push Levers [1], and pull out the ITB Unit [3] to the position where the 2 handles [2] are lifted. 4.
  • Page 267 4. Parts Replacement and Cleaning ■ Installing the ITB Unit ● Procedure 1. Hold the 2 handles [1], align the 2 protrusions [B] of the ITB Unit [2] with the 2 grooves [A] of the rails of the ITB Unit, and then put the unit inside the machine. 2.

  • Page 268: Removing The Registration Patch Sensor Unit

    4. Parts Replacement and Cleaning 3. Close the Right Cover [1]. ● Actions after Parts 1. When the consumable parts have been replaced, be sure to clear the parts counter shown below in service mode. COPIER > COUNTER > DRBL-1 > TR-BLT CAUTION: Be sure to clear the counter to avoid causing the transfer cleaning error.
  • Page 269 4. Parts Replacement and Cleaning 1. Remove the Registration Patch Sensor Unit [1]. • 1 Claw [2] • 4 Shafts [3] • 1 Connector [4] • Harness Guide [A] ■ Installation 1. When assembling, be sure to hook the protrusion [A] of the Registration Patch Sensor Unit over the 2 springs [1] to install the unit.

  • Page 270: Removing The Secondary Transfer Outer Roller Unit

    4. Parts Replacement and Cleaning 2. Hook the claw [2] on the hole [B] of the Registration Patch Sensor Unit. ■ Actions after assembly Execute Auto Adjust Gradation and Auto Correct Color Mismatch. Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Adjust Gradation > Full Adjust Settings/Registration >...
  • Page 271 4. Parts Replacement and Cleaning 1. Pull the Right Cover Open/Close Lever [1], and open the Right Cover Unit [2]. 2. Hold the 2 edges [A], and remove the Secondary Transfer Outer Roller Unit [1]. • 2 Bosses [2] ■ Actions after Parts 1.

  • Page 272: Removing The Secondary Transfer Outer Roller Guide Unit

    4. Parts Replacement and Cleaning Removing the Secondary Transfer Outer Roller Guide Unit ■ Procedure CAUTION: Be sure not to touch the surface [A] of the roller when disassembling/assembling. 1. Pull the Right Cover Open/Close Lever [1], and open the Right Cover Unit [2]. 2.
  • Page 273 4. Parts Replacement and Cleaning 3. Remove the Right Cover Stopper Rear Holder [1]. • 1 Screw [2] 4. Remove the Duplex Gear Holder [1]. • 3 Claws [2] CAUTION: Be sure to perform work carefully so as not to damage the gear [1] when disassembling/assembling.
  • Page 274 4. Parts Replacement and Cleaning 5. Remove the Lock Guide Rear [1]. • 1 Claw [2] • 1 Boss [3] • 2 Hook [4] 6. Free the Arch Sensor Harness [1]. • 1 Connector [2] • Harness Guide [A] • 1 Reuse Band [3] 7.
  • Page 275 4. Parts Replacement and Cleaning 1. Check that the harness [1] is stored in the guide [A] of the Secondary Transfer Outer Roller Guide Unit. When it is not stored, paper skew may occur. Related jam code: 00-0105, 00-0107 2. When assembling, insert the protrusion [A] of the Secondary Transfer Outer Roller Guid Unit into the groove [B] of the Right Cover Unit, and insert the protrusion [C] between the groove [D] of the Lock Guide and the spring [1] to install the unit.

  • Page 276: Removing The Registration Drive Unit

    4. Parts Replacement and Cleaning 3. Attach the Planetary Gear [4] to the bottom. 4. Check the assembled Gear Unit. Hold the middle gear [1], and check that the gears [2] and [3] on both sides rotate together. 5. After attaching the Gear Cover [1] to the Right Cover Unit, check that the gear [3] rotates in the direction of the arrow when the gear [2] is rotated in the direction of the arrow.
  • Page 277 4. Parts Replacement and Cleaning ■ Procedure 1. Remove the Front Inner Lower Cover [1]. • 2 Screws [2] • 4 Claws [3] • 2 Bosses [4] • 1 Hook [5] CAUTION: • Do not install the Front Inner Lower Cover with the lens [1] of the Waste Toner Sensor PCB removed. •...

  • Page 278: Removing The Main Drive Unit

    4. Parts Replacement and Cleaning ■ Actions after assembly Execute Auto Correct Color Mismatch. Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Correct Color Mismatch Removing the Main Drive Unit ■ Preparation “Removing the Rear Cover 1” on page 149 “Removing the Left Upper Cover”...

  • Page 279: Removing The Hopper Unit (Y/M/C/Bk)

    4. Parts Replacement and Cleaning Removing the Hopper Unit (Y/M/C/Bk) ■ Preparation (for the Hopper Unit (Y/M/C)) “Removing the Rear Cover 1” on page 149 “Removing the Left Upper Cover” on page 154 “Removing the Fax Speaker Unit” on page 240 “Removing the Main Controller Sub Cover /Main Controller Cover”...
  • Page 280 4. Parts Replacement and Cleaning 17. Remove the High-voltage Contact Unit [1]. • 2 Connector [2] • 1 Boss [3] • 2 Hooks [4] • 2 Claws [5] ■ Procedure NOTE: In this procedure, the procedures for the Hopper Unit (Bk) are described. Perform the same procedure for removing the Hopper Unit (Y/M/C).

  • Page 281: Removing The Itb Pressure Release Switch

    4. Parts Replacement and Cleaning 1. Remove the Hopper Unit (Bk) [2] while holding the Open/Close Shutter [1]. • 1 Screw [3] • 2 Bosses [4] ■ Actions after assembly Execute Auto Adjust Gradation and Auto Correct Color Mismatch. Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Adjust Gradation > Full Adjust Settings/Registration >...

  • Page 282: Removing The Bottle Drive Unit (Y/M/C/Bk)

    4. Parts Replacement and Cleaning ■ Procedure 1. Remove the ITB Pressure Release Switch [1]. • 1 Connector [2] • Harness Guide [A] • 1 Claw [3] • 2 Hooks [4] ■ Actions after assembly Execute Auto Adjust Gradation and Auto Correct Color Mismatch. Settings/Registration >...
  • Page 283 4. Parts Replacement and Cleaning ■ Procedure NOTE: In this procedure, the procedures for the Bottle Drive Unit (C Bk) are described. Perform the same procedure for removing the Bottle Drive Unit (Y M). 1. Free the Harness [1]. • Harness Guide [A]...

  • Page 284: Removing The Toner Bottle Mount (Y/M/C/Bk)

    4. Parts Replacement and Cleaning 2. Remove the Bottle Drive Unit (C Bk) [1]. • 1 Connector [2] • 4 Screws [3] • 2 Bosses [4] NOTE: How to install the Bottle Drive Unit (C Bk) Be sure to align the hole [A] of the gear with the protrusion [B] of the shaft to install the unit. Removing the Toner Bottle Mount (Y/M/C/Bk) ■...
  • Page 285 4. Parts Replacement and Cleaning “Removing the Fax Unit” on page 240 “Removing the Main Controller Unit” on page 218 “Removing the Low-voltage Power Supply Unit” on page 229 “Removing the DC Controller PCB” on page 222 “Removing the Main Drive Unit” on page 266 “Removing the Waste Toner Container”...
  • Page 286 4. Parts Replacement and Cleaning 18. Remove the Hopper Unit (The color to be removed). “Removing the Hopper Unit (Y/M/C/Bk)” on page 267 19. Remove the Bottle Drive Unit (The color to be removed). “Removing the Bottle Drive Unit (Y/M/C/Bk)” on page 270 “Removing the Delivery Tray”...
  • Page 287 4. Parts Replacement and Cleaning 22. Remove the Control Panel Rear Hinge Cover [1]. • 2 Bosses [2] • 1 Claw [3] 23. Lift up the Control Panel Unit [1] to move the Upper Cover [2]. • 1 Screw [3] 24.
  • Page 288 4. Parts Replacement and Cleaning 25. Remove the Delivery Tray Air Duct [1]. • 2 Bosses [2] • 2 Hooks [3] 26. Remove the Delivery Cooling Fan Holder [1]. • 1 Connector [2] • Harness Guide [A] • 2 Claws [3] 27.
  • Page 289 4. Parts Replacement and Cleaning 1. Remove the tag [1]. • Harness Guide [A] • 2 Claws [2] 2. Disconnect the connector [1], and remove the Harness Guide [A] and the screw [2].
  • Page 290 4. Parts Replacement and Cleaning 3. Remove the Toner Bottle Mount (Bk) [2] while pressing down the shutter [1]. • 6 Bosses [3] ■ Actions after assembly Execute Auto Adjust Gradation and Auto Correct Color Mismatch. Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Adjust Gradation > Full Adjust Settings/Registration >...

  • Page 291: Fixing System

    4. Parts Replacement and Cleaning Fixing System Removing the Fixing Assembly ■ Procedure CAUTION: • Be sure to start removing the Fixing Assembly after it is cooled down enough. The Fixing Assembly may cause burn injuries due to the high temperature immediately after printing. 1.

  • Page 292: Removing The Fixing Pressure Roller Unit

    4. Parts Replacement and Cleaning 2. Hold the 2 Release Levers [1] of the Fixing Assembly, and remove the Fixing Assembly [2]. NOTE: How to install the Fixing Assembly Be sure to push the Release Lever [A] of the Fixing Assembly with your finger until it locks. ■...
  • Page 293 4. Parts Replacement and Cleaning ■ Procedure 1. Remove the Fixing Assembly Cover [1]. • 2 Screws [2] 2. Turn the gear [1] to engage the Fixing Film Unit [2] and the Pressure Roller Unit [3].
  • Page 294 4. Parts Replacement and Cleaning 3. Remove the 2 Fixing Pressure Plates (Front and Rear) [1]. • 2 Pressure Springs [2] • 2 Hooks [3] NOTE: Procedure when installing the Pressure Springs [2]. In order to facilitate installation of the Pressure Spring, rotate the gear to have the cam facing down, put a screwdriver [1] between the Fixing Pressure Plate (Front/Rear) and the Side Plate and hold down the Fixing Plate while installing the Pressure Spring.
  • Page 295 4. Parts Replacement and Cleaning 5. Remove the gear [1]. • 1 Claw [2] CAUTION: Do not damage the claw [2] when removing the gear [1]. 6. Remove the Fixing Film Unit [1]. • 2 Connectors [2] 7. Remove the Fixing Inlet Guide [1]. •...

  • Page 296: Removing The Fixing Drive Unit

    4. Parts Replacement and Cleaning 8. Remove the Pressure Roller Unit [1]. NOTE: Actions at installation • Apply grease (MOLYKOTE HP-300 GREASE: QY9-0035) to the 2 locations [1] where the bearings of a new Pressure Roller is installed. • Be sure to affix felt [1] to the 2 [A] parts of the Fixing Assembly. (If felt is already affixed, remove the old felt, clean the portion with lint-free paper moistened with alcohol, and affix new felt.) Removing the Fixing Drive Unit ■...
  • Page 297 4. Parts Replacement and Cleaning “Removing the Fixing Assembly” on page 279 “Removing the Delivery/Reverse Unit” on page 314 ■ Procedure 1. Disconnect the 2 connectors [2], free the cable from the Reuse Band [3] and remove the 3 screws [4], all of which are of the Fixing Drive Unit [1].

  • Page 298: Pickup/Feed System

    4. Parts Replacement and Cleaning Pickup/Feed System Removing the Right Inner Cover Unit ■ Procedure 1. Pull the Right Cover Open/Close Lever [1], and open the Right Cover Unit [2]. 2. Release the lock of the Right Cover Stopper (Front) [1] and the Right Cover Stopper Rear [2], and then further open the Right Cover Unit [3].

  • Page 299: Removing The Cassette Pickup Roller/Cassette Separation Roller/Cassette Feed Roller

    4. Parts Replacement and Cleaning 3. Remove the Right Inner Cover Unit [1]. • 2 Shafts [2] ■ Actions after assembly Execute Auto Correct Color Mismatch. Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Correct Color Mismatch Removing the Cassette Pickup Roller/Cassette Separation Roller/ Cassette Feed Roller ■...
  • Page 300 4. Parts Replacement and Cleaning CAUTION: Be sure not to touch the surface [A] of the roller when disassembling/assembling. 1. Pull the Right Cover Open/Close Lever [1], and open the Right Cover Unit [2]. 2. Release the lock of the Right Cover Stopper (Front) [1] and the Right Cover Stopper Rear [2], and then further open the Right Cover Unit [3].
  • Page 301 4. Parts Replacement and Cleaning 3. Remove the Cassette [1]. ● When removing the Cassette Pickup Roller 1. Move the Pickup Guide Holder [1].
  • Page 302 4. Parts Replacement and Cleaning 2. Remove the Cassette Pickup Roller [1]. • 1 Claw [2] NOTE: How to install the Cassette Pickup Roller • Be sure to align the groove [A] of the Cassette Pickup Roller [1] with the protrusion [B] of the gear to install the roller. •...
  • Page 303 4. Parts Replacement and Cleaning 2. Remove the Cassette Feed Roller [1]. • 1 Claw [2] NOTE: How to install the Cassette Feed Roller • Be sure to align the groove [A] of the Cassette Feed Roller [1] with the protrusion [B] of the coupling to install the roller. •...

  • Page 304: Removing The Multi-Purpose Tray Pickup Roller /Multi-Purpose Tray Separation Roller /Multi-Purpose Tray Feed Roller

    4. Parts Replacement and Cleaning ● When removing the Cassette Separation Roller 1. Remove the Cassette Separation Roller [1]. • 1 Claw [2] NOTE: How to install the Cassette Separation Roller • Be sure to align the grove [A] of the Cassette Separation Roller [1] with the protrusion [B] of the coupling to install the roller. •...
  • Page 305 4. Parts Replacement and Cleaning ■ Procedure NOTE: The layout for the Cassette Pickup Roller [1] /Separation Roller [2] /Feed Roller [3] is shown below. CAUTION: Be sure not to touch the surface [A] of the roller when disassembling/assembling. ● Disassembling Procedure 1.
  • Page 306 4. Parts Replacement and Cleaning 2. Remove the Multi-purpose Tray Roller Holder 2 [1]. • 2 Shaft Holes [2] • 1 Hook [3] When removing the Multi-purpose Tray Pickup Roller 3. Remove the Multi-purpose Tray Pickup Roller [1]. When removing the Multi-purpose Tray Feed Roller 4.

  • Page 307: Assembling Procedure

    4. Parts Replacement and Cleaning When removing the Multi-purpose Tray Separation Roller 5. Remove he Multi-purpose Tray Feed Guide [2] while pressing the Multi-purpose Tray Separation Roller [1]. • 2 Claws [3] 6. Remove the Multi-purpose Tray Separation Roller [1]. •...
  • Page 308 4. Parts Replacement and Cleaning 2. Store the Multi-purpose Tray Separation Roller [2] while paying attention not to remove its shaft [1]. 3. Install the Multi-purpose Tray Feed Guide [1]. • 2 Claws [2] 4. Align the groove [A] of the Multi-purpose Tray Feed Roller [2] with the protrusion [B] of the coupling while pressing the Torque Limiter [1] to install.
  • Page 309 4. Parts Replacement and Cleaning 5. Align the groove [A] of the Multi-purpose Tray Pickup Roller [1] with the protrusion [B] of the coupling to install. 6. Install the Multi-purpose Tray Roller Holder 2 [1]. • 2 Shaft Holes [2] •...
  • Page 310 4. Parts Replacement and Cleaning ■ Reassembling when the Multi-purpose Tray Separation Roller Shaft is detached NOTE: The following describes the state in which the Multi-purpose Tray Separation Roller Shaft is detached.
  • Page 311 4. Parts Replacement and Cleaning ● Procedure 1. Hook the 2 shafts [2] on the 2 hooks [1]. CAUTION: When assembling the Multi-purpose Tray Separation Roller Shaft [3], pay attention to the direction of installing it.

  • Page 312: Reassembling When The Multi-Purpose Tray Separation Roller Shaft Is Detached And Dropped Inside The Host Machine

    4. Parts Replacement and Cleaning 2. Assemble the Torque Limiter [2] on the Multi-purpose Tray Separation Roller Shaft [1]. CAUTION: Be sure to align the groove [B] of the Torque Limiter [2] with the protrusion [A] of the Multi-purpose Tray Separation Roller Shaft [1] to assemble them.
  • Page 313 4. Parts Replacement and Cleaning ● Procedure 1. Remove the Right Cover Stopper Rear Holder [1]. • 1 Screw [2] 2. Lift the Right Cover Stopper Rear [1], and remove the Sensor Harness [2]. • 1 Connector [3] • Harness Guide [A] 3.
  • Page 314 4. Parts Replacement and Cleaning 4. Remove the Multi-purpose Tray Separation Roller Holder [1]. • 1 Spring [2] 5. Assemble the Multi-purpose Tray Separation Roller Shaft [2] on the Multi-purpose Tray Separation Roller Holder [1]. CAUTION: When assembling the Multi-purpose Tray Separation Roller Shaft [2], pay attention to the direction of installing it.
  • Page 315 4. Parts Replacement and Cleaning 6. Assemble the Torque Limiter [2] on the Multi-purpose Tray Separation Roller Shaft [1]. CAUTION: Be sure to align the groove [A] of the Torque Limiter [2] with the protrusion [B] of the Multi-purpose Tray Separation Roller Shaft [1] to assemble.

  • Page 316: Removing The Registration/Pickup Unit

    4. Parts Replacement and Cleaning 7. Assemble the Separation Roller [2] on the Multi-purpose Tray Separation Roller Shaft [1]. • 1 Claw [3] CAUTION: Be sure to align the groove [A] of the Separation Roller [2] with the protrusion [B] of the Torque Limiter [4] to assemble. ●...
  • Page 317 4. Parts Replacement and Cleaning ■ Procedure CAUTION: • Be sure not to touch the surface [A] of the roller when disassembling/assembling. CAUTION: • If the Registration Roller [2] and the Pre-registration Roller [1] are replaced separately, not simultaneously, it may generate a difference in feeding speed and cause feeding problems such as geometrical characteristics and jams.
  • Page 318 4. Parts Replacement and Cleaning 1. Remove the Right Cover Stopper Front [1] and the Right Cover Stopper Rear [2]. • 2 Hooks [3] • 2 Shafts [4] 2. Remove the Swing Guide [1]. • 2 Shafts [2]...
  • Page 319 4. Parts Replacement and Cleaning 3. Remove the Right Cover Harness Guide [1]. • 1 Connector [2] • Harness Guide [A] 4. Remove the Registration/Pickup Unit [1]. • 5 Screws [2] • 2 Bosses [3] CAUTION: Be careful not to drop the shaft [1] when disassembling/assembling. ■...

  • Page 320: Procedure After Replacement When Images With Uneven Density (White Spots) Are Generated After Replacing The Registration Unit

    4. Parts Replacement and Cleaning Procedure after replacement When images with uneven density (white spots) are generated after replacing the Registration Unit ■ Image with uneven density (white spots) on the front side ■ Image with uneven density (white spots) on the rear side 1.
  • Page 321 4. Parts Replacement and Cleaning ■ Adjusting the Registration/Pickup Unit ● Preparation “Removing the Rear Cover 1” on page 149 “Removing the Right Rear Cover/Right Rear Lower Cover” on page 156 “Removing the Right Cover Unit” on page 159 “Removing the Front Cover” on page 148 “Removing the Right Front Cover”...
  • Page 322 4. Parts Replacement and Cleaning ● Procedure when images with uneven density (white spots) are generated on the front side 1. Remove the Right Cover Stopper Front [1] and the Right Cover Stopper Rear [2]. • 2 Hooks [3] • 2 Shafts [4] 2.
  • Page 323 4. Parts Replacement and Cleaning 3. Remove the Right Cover Harness Guide [1]. • 1 Connector [2] • Harness Guide [A] 4. Loosen the 2 screws [2] of the Registration/Pickup Unit [1]. 5. Lift the Registration/Pickup Unit [1], and tighten the 2 screws [2].
  • Page 324 4. Parts Replacement and Cleaning 6. Assemble the Registration/Pickup Unit, output a test print, and confirm that images with uneven density (white spots) are not generated. 7. End if images with uneven density (white spots) are not generated. Adjust again the Registration/Pickup Unit if images with uneven density (white spots) are generated. ●...
  • Page 325 4. Parts Replacement and Cleaning 2. Remove the Swing Guide [1]. • 2 Shafts [2] 3. Remove the Right Cover Harness Guide [1]. • 1 Connector [2] • Harness Guide [A] 4. Loosen the 2 screws [2] of the Registration/Pickup Unit [1].

  • Page 326: Removing The Delivery/Reverse Unit

    4. Parts Replacement and Cleaning 5. Lower the Registration/Pickup Unit [1], and tighten the 2 screws [2]. 6. Assemble the Registration/Pickup Unit, output a test print, and confirm that images with uneven density (white spots) are not generated. 7. End if images with uneven density (white spots) are not generated. Adjust again the Registration/Pickup Unit if images with uneven density (white spots) are generated.

  • Page 327: Removing The Cassette 1 Lifter Drive Unit

    4. Parts Replacement and Cleaning ■ Procedure 1. Remove the Delivery/Reverse Unit [1]. • 4 Screws [2] NOTE: How to assemble the Delivery/Reverse Unit Be sure to lift up the Paper Full Detection Flag [1] to install the unit. Removing the Cassette 1 Lifter Drive Unit ■...
  • Page 328 4. Parts Replacement and Cleaning “Removing the DC Controller PCB” on page 222 “Removing the Secondary Transfer High-voltage PCB/Developing High-voltage PCB Unit” on page 224 “Removing the Waste Toner Container” on page 247 11. Remove the Drum Unit (Bk)“Removing the Drum Unit (Y/M/C/Bk)” on page 248.
  • Page 329 4. Parts Replacement and Cleaning 3. Remove the Cassette 1 Lifter Drive Unit [1]. • 2 Connectors [2] • 2 Screws [3] • 1 Hook [4] • 2 Bosses [5] ■ Installation 1. Insert the hook [4] of the Cassette 1 Lifter Drive Unit [1] inside the hole [A] of the Rear Plate, and secure the unit in place with the 2 screws [3].

  • Page 330: Removing The Cassette 1 Pickup Drive Unit

    4. Parts Replacement and Cleaning 2. Install the High-voltage Contact Guide 2 [1]. • 1 Claw [2] • 2 Bosses [3] 3. Install the High-voltage Contact Guide 1 [1]. • 1 Claw [2] • 2 Hooks [3] • 2 Bosses [4] Removing the Cassette 1 Pickup Drive Unit ■...
  • Page 331 4. Parts Replacement and Cleaning ■ Procedure 1. Pull out the cassette [1]. 2. Move the Harness Guide [1]. • 1 Boss [2] • 1 Hook [3] 3. Remove the Rail Cover [1]. • 1 Claw [2] • 1 Hook [3]...
  • Page 332 4. Parts Replacement and Cleaning 4. Remove the Cassette 1 Pickup Drive Unit [1]. • 4 Screws [2] • 2 Connectors [3] ■ Actions after assembly Execute Auto Correct Color Mismatch. Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Correct Color Mismatch...

  • Page 333: Cleaning Procedure

    4. Parts Replacement and Cleaning Cleaning Procedure Cleaning the Copyboard Glass/Reading Glass ■ Procedure 1. Clean the Platen Guide (Front) [A], Stream Reading Glass (for back side) [B], Stream Reading Glass (for front side) [C], White Plate Cover Glass [D] and Copyboard Glass [E] with a glass cleaning sheet. If soiling is still remarkable, clean them with wet and tightly-wrung lint-free paper and then wipe with dry soft cloth.

  • Page 334: Cleaning When Installing/Removing The Itb Unit

    4. Parts Replacement and Cleaning 3. Clean the Dustproof Glass [1] from the hole [A] of the Waste Toner Container. Cleaning when installing/removing the ITB Unit Be sure to check for any soiling before cleaning since toner may be spilled over Drum Unit (Y) when installing/removing the ITB Unit.

  • Page 335: Cleaning The Registration Patch Sensor Unit

    4. Parts Replacement and Cleaning 4. Clean the [A] part of the Drum Unit (Y) [1] with lint-free paper [3]. Cleaning the Registration Patch Sensor Unit Be sure to clean the Registration Patch Sensor Unit when replacing the ITB Unit. Preparation ■...
  • Page 336 4. Parts Replacement and Cleaning 2. While opening the RD Sensor Shutter [1], clean the surface [A] of the Patch Sensor with tightly-wrung cotton swab moistened with water in a single direction. CAUTION: • Do not use alcohol because it causes melting and clouding of the sensor window. •...

  • Page 337: Cleaning The Registration Front Guide

    4. Parts Replacement and Cleaning Cleaning the Registration Front Guide ■ Procedure 1. Pull the Right Cover Open/Close Lever [1], and open the Right Cover Unit [2]. 2. Release the lock of the Right Cover Stopper (Front) [1] and the Right Cover Stopper Rear [2], and then further open the Right Cover Unit [3].

  • Page 338: Cleaning The Registration Roller/Pre-Registration Roller

    4. Parts Replacement and Cleaning Cleaning the Registration Roller/Pre-registration Roller ■ Procedure 1. Pull the Right Cover Open/Close Lever [1], and open the Right Cover Unit [2]. 2. Release the lock of the Right Cover Stopper (Front) [1] and the Right Cover Stopper Rear [2], and then further open the Right Cover Unit [3].

  • Page 339: Cleaning The Secondary Transfer Guide

    4. Parts Replacement and Cleaning 4. Clean the surface [A] using lint-free paper [1] soaked with alcohol while rotating the Pre-registration Roller [2]. Cleaning the Secondary Transfer Guide ■ Procedure 1. Pull the Right Cover Open/Close Lever [1], and open the Right Cover Unit [2]. 2.

  • Page 340: Cleaning The Fixing Inlet Guide

    4. Parts Replacement and Cleaning 3. Clean the [A] part of the Secondary Transfer Guide [2] using lint-free paper [1] soaked with alcohol. Cleaning the Fixing Inlet Guide ■ Preparation “Removing the Fixing Assembly” on page 279 ■ Procedure CAUTION: Be sure to start removing the Fixing Assembly after it is cooled down enough.
  • Page 341 4. Parts Replacement and Cleaning 1. Clean the Fixing Inlet Guide [A] with lint-free paper [1] moistened with alcohol. CAUTION: Do not damage the Fixing Film [1] when cleaning.

  • Page 342: Adjustment

    Adjustment Actions at Parts Replacement...331 Original Exposure System....340 Pickup Feed System......341...

  • Page 343: Actions At Parts Replacement

    5. Adjustment Actions at Parts Replacement Main Controller PCB How to Replace the Parts “Removing the Main Controller Unit” on page 218 to replace the Main Controller. NOTE: Transfer the following PCBs which were connected to the old Main Controller PCB to the new PCB. •...

  • Page 344: Hard Disk

    5. Adjustment CAUTION: Auto-update is available only when the following service mode (Lv. 2) is set to 1 or 2. COPIER > OPTION > FNC-SW > VER-CHNG 1. Update the DCON version in accordance with one of the following screen messages. <When the update button is displayed>...
  • Page 345 5. Adjustment Perform backup/restoration based on the following. Backup List Backup target data Backup Method User Service Power OFF (excluding DCM) Address List Yes*1 Yes*9 Forwarding Settings Yes*1 Yes*9 Settings / Registration Preferences (Except for Paper Type Management Settings) Yes*9 Yes*10 Adjustment/Maintenance Yes*9...
  • Page 346 5. Adjustment Backup target data Backup Method User Service Power OFF (excluding DCM) Key information to be used for encryption when TPM is OFF Key and settings information to be used for encryption when TPM is ON Yes*7 Personal Settings Display Language Yes *9 Accessibility Settings...

  • Page 347: Copyboard Glass

    5. Adjustment 5. When an encryption key/certificate/CA certificate has been generated or added by the user, ask the user to execute regeneration. 6. Execute auto gradation adjustment. • For Reader/ ADF model Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Adjust Gradation > Full Adjust •...

  • Page 348: Scanner Unit (Paper Back)

    5. Adjustment 5. n the following service modes, enter the values shown on the label included with the Scanner Unit. COPIER > ADJUST > CCD > MTF-xxx COPIER > ADJUST > CCD > MTF2-xxx 6. In the following service mode, calculate the MTF filter coefficient. COPIER >...
  • Page 349 5. Adjustment 3. Paper back shading correction 2 Set the white sheet included in the package at the position shown in the figure below. CAUTION: Do not touch the upper surface of the white sheet. Close the ADF, and execute the following service mode. COPIER >...
  • Page 350 5. Adjustment 4. In the following service modes, enter the values shown on the label included with the Scanner Unit. COPIER > ADJUST > CCD > MTF3-xxx 5. Execute the following service mode to calculate the MTF filter coefficient. COPIER > FUNCTION > CCD > MTF-CLC 6.

  • Page 351: After Replacing Touch Panel/Control Panel Cpu Pcb/Lcd Unit

    5. Adjustment After Replacing Touch Panel/Control Panel CPU PCB/LCD Unit ■ Actions after Parts 1. Execute the following service mode to adjust the Touch Panel only when replacing a single part. COPIER > FUNCTION > PANEL > TOUCHCHK CAUTION: If the coordinate on the Touch Panel is not correct, adjustment of the Touch Panel may not be performed. In that case, the Touch Panel can be adjusted by performing the following menu operation using hardware keys.

  • Page 352: Original Exposure System

    5. Adjustment Original Exposure System Right angle adjustment Place a test chart on the ADF and make a copy. Then measure A and B dimensions of the leading edge of paper. If the skew amount is not within the standard, perform this adjustment. •...

  • Page 353: Pickup Feed System

    5. Adjustment Pickup Feed System Image Position Adjustment NOTE: By making an adjustment on the 1st side, the margin on the 2nd side is also changed. If the difference between the 1st and the 2nd sides is +/- 0.5 mm or less, do not adjust the 2nd side. Reference: Standard value Leading edge: 4.0 + 1.5/- 1.0 mm (front side, back side) Left edge: The left edge margin differs between A4 and LTR...
  • Page 354 5. Adjustment 2. Check the value of the scale on the Adjustment Plate. 3. Loosen the Fixation Screw.
  • Page 355 5. Adjustment 4. Move the Adjustment Plates right and left according to the scale values checked in step 2. As the Adjustment Plate is moved toward the left of the machine by 1 scale, the left edge margin is increased by 0.5 mm. 5.

  • Page 356: Software Adjustment

    5. Adjustment 7. Check that the left edge margin of the paper picked up from the cassette is within the specified range. ■ Software adjustment Software adjustment is an adjustment method to adjust the image position by changing the service mode setting value. Follow the procedure shown below to adjust the positions of the leading edge and left edge of paper.

  • Page 357: Feed Direction

    5. Adjustment 3. If the service mode setting value has been changed, write down the new adjustment value on the service label. Reference: Standard value Leading edge: 4.0+1.5/-1.0 mm (front side, back side) Left edge: The left edge margin differs between A4 and LTR. •...
  • Page 358 Troubleshooting List of Initial Check Items....347 Test Print...........348 List of Troubleshooting Items.... 352 Startup System Failure Diagnosis..365 Controller Self Diagnosis....376 Debug Log.........380...

  • Page 359: Troubleshooting

    The machine is installed in a well-ventilated place where the machine stands horizontally. The power plug of the machine is connected to the output. Checking the pa- The Canon-recommended paper is used. The paper is not moistened. Set paper by taking it out from a new package to output. Checking the pa- Paper that is within the specified volume is correctly set in the Cassette and Multi-purpose Tray.

  • Page 360: Test Print

    6. Troubleshooting Test Print Overview The following test print types are available with this machine, and you can check for failure of an image with a circle 'Yes' described in the image check items in the table below. When no failure is found in the test print in normal output mode, it can be caused in PDL input or Reader.

  • Page 361: How To Use The Test Print

    6. Troubleshooting 4. When the TYPE is set to "5" in step 2, specify the density in the following service mode. COPIER > TEST > PG > DENS--Y: Y COPIER > TEST > PG > DENS--M: M COPIER > TEST > PG > DENS--C: C COPIER >...
  • Page 362 6. Troubleshooting NOTE: Various settings can be configured in the following service mode. Output of each developing color COPIER > TEST > PG > COLOR-Y COPIER > TEST > PG > COLOR-M COPIER > TEST > PG > COLOR-C COPIER > TEST > PG > COLOR-K Print density setting TEST>PG>DENS-Y TEST>PG>DENS-M...

  • Page 363: Mcybk Horizontal Stripes (Type = 10)

    6. Troubleshooting ■ MCYBk Horizontal Stripes (TYPE = 10) 2.5+1.5/-1.5mm 4.0+1.5/-1.0mm This test print is mainly used to check the dark area density of each color, the balance between colors, and white lines that occur during development. Check item Checking Method Assumed cause Uneven density Check that there is no uneven density in the solid area of...

  • Page 364: List Of Troubleshooting Items

    6. Troubleshooting List of Troubleshooting Items Category Item Reference Image fail- Color Displacement in the Image Due to a Failure of the Reg- “Color Displacement in the Image Due to a Failure of the istration Patch Sensor Unit (Front)/(Rear) Registration Patch Sensor Unit (Front)/(Rear)” on page Fixing Wrinkle due to Foreign Matter Attached to the Fixing In- “Fixing Wrinkle due to Foreign Matter Attached to the Fix- let Guide...
  • Page 365 6. Troubleshooting ■ Fixing Wrinkle due to Foreign Matter Attached to the Fixing Inlet Guide Location Fixing Inlet Guide Cause When duplex printing of solid image is continued, toner dust or paper lint may be adhered to the rib surface or the leading edge of Fixing Inlet Guide together with the wax inside toner and be solidified.

  • Page 366: Fixing Wrinkle In Envelopes Due To A Problem Of Feedability Between The Secondary Transfer Nip And The Fixing Nip

    6. Troubleshooting 2. Clean the Fixing Inlet Guide with lint-free paper moistened with alcohol. CAUTION: Be careful not to damage the Fixing Film [1] when cleaning. 3. Check that the problem does not occur again 4. If the problem persists, replace the Fixing Assembly. ■...
  • Page 367 6. Troubleshooting Field Remedy Execute the following service mode to change the setting of the fixing speed when feeding envelopes. ( Lv.2 ) COPIER > OPTION > FEED-SW > EVLP-FS With this setting, the fixing speed when feeding envelopes can be specified within the range of -2.0% to +2.0%. (Setting range: -20 to 20) There is a possibility of image displacement at the envelope's trailing edge, therefore change the setting value while checking the wrinkle and the image displacement.
  • Page 368 6. Troubleshooting Field Remedy 1. Select "-3" for the following service mode. COPIER (LEVEL2) > ADJUST > HV-TR > 1TR_xxxx The setting range is "-50" to "50". (Default: 0) Changing the setting value by "1" changes the primary transfer current by 1 microampere. Select "1TR_xxxx"...
  • Page 369 6. Troubleshooting Secondary Transfer Outer Roller Paper Condition When paper is left in a low humidity environment, the surface resistance of the paper increases and this symptom tends to occur. Field Remedy 1. Check the correspondence table on the basis of the paper type for which this symptom occurs and whether it occurs on the 1st side or 2nd side, find the corresponding setting item in service mode >...

  • Page 370: Category: Malfunction

    6. Troubleshooting Category: Malfunction ■ The ITB Unit Cannot Be Removed Due to a Disengagement Error of the Primary Transfer Roller Location ITB Unit Cause/Condition When an unexpected situation or unexpected combination of conditions occurs, a Primary Transfer Roller disengagement error may occur.
  • Page 371 6. Troubleshooting Next time a job occurs, the paper is forcibly stopped at the stop position (leading edge) shown in the figure for troubleshooting. When checking the image on the ITB, set PRINTER=99. (Refer to "How to Use" shown below.) When the paper is forcibly stopped, a jam code "AAxx"...
  • Page 372 6. Troubleshooting • COPIER > TEST > PG > COLOR-M • COPIER > TEST > PG > COLOR-C • COPIER > TEST > PG > COLOR-K • COPIER > TEST > PG > DENS-Y • COPIER > TEST > PG > DENS-M •...
  • Page 373 6. Troubleshooting ■ Display of "Non-Canon Product" Message The following shows the remedy to be performed when a "non-Canon product" message is displayed even though Canon-made toner is used. Remedy: Perform a remedy according to the instruction of the alarm.
  • Page 374 6. Troubleshooting Execute a remedy described in service mode by referring to Error / Jam / Alarm in the Service Manual. If an error code and a message is displayed on a black screen (as above), shift to the hard disk maintenance mode referring to the Flow Chart 2 and execute the remedy described in Error / Jam / Alarm in the Service Manual.
  • Page 375 6. Troubleshooting 3. If the machine is not started normally, execute key operation to shift to the service mode for shifting to hard disk maintenance mode. [1] : CHK TYPE [2] : HD CHECK [3] : HD CLEAR [4] : HD OPERATION CANCEL +------------------------------------+ E602-0801 +------------------------------------+...
  • Page 376 6. Troubleshooting 9. Consider the HDD cannot be restored, select [4] and cancel the schedule. Switch OFF the main power of the machine. [1] : CHK TYPE [2] : HD CHECK [3] : HD CLEAR [4] : HD OPERATION CANCEL ------------------------------------------------- [4] has been selected Turn OFF the main power.

  • Page 377: Startup System Failure Diagnosis

    6. Troubleshooting Startup System Failure Diagnosis Overview The purpose of this diagnosis is to identify the cause when the host machine would not start up. A combination of the following three identification methods is used to identify the cause. • A method for identifying the failure on the basis of the LED/LCD display status •...

  • Page 378: Basic Flow

    6. Troubleshooting Basic Flow If the host machine would not start up, follow the flow shown below to identify the location of the trouble. If a number (1) or (2) is shown in a flow chart box, be sure to make a judgement according to the check item table. Start Turn OFF the main power switch, and check for disconnection of the power plug and...
  • Page 379 6. Troubleshooting (2) Whether the bar remains displayed on the Control Panel LCD Check item Check whether the bar remains displayed on the Control Panel LCD. If the bar remains displayed, see “Controller Self Diagnosis” on page 376 to perform the remedy. (3) Whether the logo remains displayed on the Control Panel LCD Check item Check whether the logo remains displayed on the Control Panel LCD.
  • Page 380 6. Troubleshooting ■ Control Panel LED Check Flow Follow the flow shown below to identify the location of failure according to the Control Panel LED status and take measurements. If a number (1) or (2) is shown in a flow chart box, be sure to refer to the check item table and make a judgment. Start Is the Control Panel Main Power LED...
  • Page 381 6. Troubleshooting . . .  1 sec 4 sec Pattern 2 (The Main Power LED blinks 3 times in 4 seconds: Power Supply error) . . .  1 sec 4 sec (2) E-code is displayed on the Control Panel LCD Check item Check whether E-code is displayed on the Control Panel. E602-0001 An error has occurred.
  • Page 382 6. Troubleshooting LED1 Reference example ■ 5 V Power Supply Assembly Check Flow If 5 V power is not supplied to the PCB, the location of the problem can be identified by checking the PCB, jack, and pins supplying power to the PCB. J301 J306 J4509...
  • Page 383 6. Troubleshooting Start Is the Control Panel Energy Saver LED lit or blinking? Replace the following parts. - miniHDMI Cable between the Main Controller PCB and the Control Panel CPU PCB. * - Control Panel CPU PCB Is DC 5 V supplied to the Main Controller PCB J4509? Replace the following parts.
  • Page 384 6. Troubleshooting Check item Check item Check point Control Panel Energy Saver LED Check whether the LED is ON or blinking. Main Controller PCB Connector side of J4509 Pin 1 (5 V) and pin 4 (GND) 1pin 4pin Normal value: DC 5 V NOTE: J4509 When checking this connector, be...
  • Page 385 6. Troubleshooting Check item Check point Low-voltage Power Supply PCB Connector side of J306 Pin 2 and pin 4 Normal value: AC voltage CAUTION: Be careful when you measure the AC voltage. J306 2pin CAUTION: 4pin Before measuring the voltage, be sure to remove the All-night Power Supply PCB.
  • Page 386 6. Troubleshooting Start Is the LED6002 of the Main Controller PCB Replace the following parts. - Main Controller PCB Is DC 12 V supplied to the Main Controller PCB J4509? Replace the following parts. - Main Controller PCB Is AC supplied to the Low-voltage Power Supply PCB J301?
  • Page 387 6. Troubleshooting Check item Check point Main Controller PCB Connector side of J4509 Pin 5 (12 V) and pin 8 (GND) 5pin 8pin Normal value: DC 12 V NOTE: J4509 When checking this connector, be sure to remove the HDD in advance.

  • Page 388: Controller Self Diagnosis

    6. Troubleshooting Controller Self Diagnosis In order to reduce the time for identifying the cause of error occurred in the field and improve the accuracy of identifying the error locations, operation of the controller system error diagnosis tool added to the host machine and the remedies for errors are described.

  • Page 389: Diagnosis Result

    6. Troubleshooting 2. Keep pressing the numeric keys (for approx. 20 seconds) until the following screen appears on the Control Panel. =============================================== BOX Checker Ver 0. 58 SCENARIO-1 Processing BoxMode check start. . . ---------------------------------------------------------------------------------- SN-1 IA-DDR2 SDRAM check start. . . NOTE: When this tool is not installed correctly, the regular Startup screen is displayed.
  • Page 390 6. Troubleshooting How to view the error result The following screen is an enlarged view of the detailed information indicated above. Explanation of the detailed error information is described. >> The result of Box checker is displayed below. [no] : SN-9 PCI Configuration PCI-Bridge [NG] : SN-13 TPM [no] : SN-19 O-SDRAM...

  • Page 391: Limitations

    6. Troubleshooting Test name Detailed test name Presumed failure loca- Remedy Relevant Er- tion ror Code SN-25 FAN1 Check the rotation of • Main Controller PCB Check the connection of the Controller Fan E880 the Controller Fan SN-100 HDD Check the S.M.A.R.T. •...

  • Page 392: Debug Log

    6. Troubleshooting Debug Log Function Overview As for debug log, following logs are available: continuous log that saves the operation log, automatic log that is saved when an event occurs, manual log which is collected and saved each time at log saving, packet log, and key operation log. Host machine Host machine Main Controller...
  • Page 393 • When the failure occurs only at the customer's site and cannot be reproduced by the department in charge of quality management or Canon Inc. ■ Sublogs Sublog is the general term for the unified logs for analyzing problem in which operation histories of software modules are compiled as debug logs.
  • Page 394 6. Troubleshooting ■ Flow of Determining the Procedure for Collecting Logs Check the following flow to determine the procedure for collecting logs according to the type of problem. Service call for trouble Does the problem repeat restart? Key operation logs need to be collected Does the problem cause the Control Panel to be locked?

  • Page 395: Saving And Collecting Debug Logs

    6. Troubleshooting Procedure for Collecting Logs Log Collection Procedure List Problem Details of Problem DEBUG SRAM Procedure for Obtaining Logs Case PCB ASS'Y Board Case A Problem that repeats re- Necessary 1. Refer to “Preparation” on page 385 and make the preparations such start as installing the DEBUG SRAM PCB ASS'Y Board or change the set- tings.
  • Page 396 6. Troubleshooting CAUTION: Be sure to check that the USB device has 1 GB or more of free space before collecting a log. If capacity of the USB device is insufficient, logs that failed to be saved will be deleted so that analysis of the symptom cannot be performed.
  • Page 397 6. Troubleshooting 5. Collecting log files Start the machine in download mode, and save (collect) the log files to a USB device or a PC. CAUTION: In the case of analysis using Sublog, the following information needs to be obtained together with the Sublog. •...

  • Page 398: Automatic Log Settings

    6. Troubleshooting 3. Refer to “Flow of Determining the Procedure for Collecting Logs” on page 382 and when it is judged that collection of the network packet logs is required, enable the network packet log collection function by following the procedure shown below and start the function.

  • Page 399: Setting The Overwrite Function

    6. Troubleshooting NOTE: • A value between 0 and 99999 can be set, but make sure to set the value instructed by the Support Dept. of your sales company. Operations are not guaranteed when value other than the above is set. •...

  • Page 400: Setting The Filter Function

    6. Troubleshooting Setting the payload drop function 1. To enable this setting, set "1" in the following service mode (Lv.2). COPIER > TEST > NET-CAP > PAYLOAD • 0: Not drop the payload (factory default settings) • 1: Drop the payload The obtained packet data includes a header part and data part.
  • Page 401 6. Troubleshooting 2. Check that "Storing System Information..." is displayed on the Control Panel. • For platform version 3.7 or later, following screen is displayed. Save screen for platform version 3.7 or later • For the platform version 3.6 or earlier, following message is displayed. Massage during saving logs for platform version 3.6 or earlier CAUTION: •...

  • Page 402: Collecting Into A Usb Device

    6. Troubleshooting 1. Execute the following service mode to save report files. COPIER > Function > MISC-P > RPT-FILE 2. Connect the USB and verify that Main machine recognizes the USB. 3. Execute the following service mode and retrieve the report file to USB. COPIER >...
  • Page 403 6. Troubleshooting 2. Execute the following service mode. COPIER > Function > SYSTEM > DOWNLOAD 3. The host machine will enter download mode. Press [8] on the Numeric Keypad. [ [ [ [ [ [ [ [ Root Menu (USB) <v25.12> ] ] ] ] ] ] ] ] (v25.12) ------------------------------------------------------- [ 1 ] : Select Version [ 4 ] : Clear/Format...
  • Page 404 6. Troubleshooting 6. When downloading the log files is complete, the following message will appear. Press any key. --- Please press any keys --- [68/102]20170405̲0949-57-ZZZ00000-2512-clog.bin [69/102]20170405̲0908-19-ZZZ00000-2512-clog.bin [70/102]20170404̲1822-52-ZZZ00000-2512-clog.bin [71/102]20170404̲1702-57-ZZZ00000-2512-clog.bin [97/102]20170322̲1324-37-ZZZ00000-2512-clog.bin [98/102]20170322̲1204-56-ZZZ00000-2512-clog.bin [99/102]20170322̲1102-52-ZZZ00000-2512-clog.bin [100/102]20170322̲0954-48-ZZZ00000-2512-clog.bin [101/102]20170322̲0848-16-ZZZ00000-2512-clog.bin [102/102]20170322̲0803-33-ZZZ00000-2512-clog.bin Sub log full Download OK. ---Please press any keys---     Do not turn OFF the power without..● Saving to a PC with SST installed Follow the procedure shown below to save (collect) Sublogs to a PC using SST.
  • Page 405 6. Troubleshooting 4. Check that continuous logs are stored in the device. When connection with the device is completed, the screen shown below will appear. Select [Upload Data]. The set of data stored in the device is shown on the right. Click "+" at "Log" to expand the tree, and check that there are continuous logs (date_model number_clog.bin).
  • Page 406 6. Troubleshooting ● Checking the Saved Files NOTE: If log files are stored in the USB flash drive, the path to the storage destination is different by the platform version. Platform version prior to 3.7 They are stored in the root directory of USB flash drive. Platform version 3.7 or later Folders of "iA_sublog"...
  • Page 407 6. Troubleshooting 20170322_0803-33-ZZZ00000-2512-clog.bin 20170322_0848-16-ZZZ00000-2512-clog.bin 20170322_0954-48-ZZZ00000-2512-clog.bin 20170322_1102-52-ZZZ00000-2512-clog.bin 20170413_1408-46-ZZZ00000-2512-clog.bin 20170413_1409-12-ZZZ00000-2512-clog.bin 20170413_1455-57-ZZZ00000-2512-clog.bin 20170414_00-26-ZZZ00000-V2512_SAFE.bin 20170414_0843-44-ZZZ00000-2512-clog.bin LOGLIST.TXT sxldlog_2017-04-14_00-28-22.bin 20161013_1733-36_ZZZ99999_1406_clog.bin Serial Number Data and time when a file Firmware Version was archived (year, month, Identification indicating day, hour, minute, second). that it is a continuous log File name of continuous log How to check the manual log files and automatic (event) log files The manual log files and automatic (event) log files are stored in the log file storage location.

  • Page 408: Service Mode Relating To Debug Logs

    6. Troubleshooting 20161012_14-48_ZZZ99999_V1406_Fatal00-exception Serial Number Data and time when Cause of occurrence Firmware Version an even occurred (year, month, day, hour, minute, second). 20161012_14-48_ZZZ99999_V1406_ServiceCall-E719-0031 Cause of occurrence Serial Number Data and time when Firmware Version an even occurred (year, month, day, hour, minute, second). File name of automatic log How to check the network packet log files The network packet log file is stored in the "NC + date"...
  • Page 409 6. Troubleshooting NOTE: If log collection is continued or setting change is repeated when an abnormality is found in operation of the function related to debug logs, temporary files or log files may be remained in the machine. In that case, execute "DEFAULT" in service mode to clear the settings related to debug logs and repeat the operation again.

  • Page 410: Error/Jam/Alarm

    Error/Jam/Alarm Overview........... 399 Error Code.........402 Jam Code..........489 Alarm Code........496...

  • Page 411: Overview

    7. Error/Jam/Alarm Overview This section describes the error codes that are displayed when failure has occurred. The codes are divided into three categories. Code types Description Reference Error Codes This code is displayed when a failure caused by the host machine “Error Code”...
  • Page 412 7. Error/Jam/Alarm Display Paper Size Display Paper Size LDRFB LEDGERFULLBLEED LEGAL LETTER A3FB A3FULLBLEED EXECUTIVE STMT STATEMENT 10x8 10x8 12x18 12x18 13x19 13x19 I-B0 ISOB0 15x11 15x11 I-B1 ISOB1 17x22 17x22 I-B2 ISOB2 18x24 18x24 I-B3 ISOB3 A-FLS Australian-FOOLSCAP I-B4 ISOB4 ALGL Argentina-LEGAL...

  • Page 413: Points To Note When Clearing Mn-Con

    7. Error/Jam/Alarm Points to Note When Clearing MN-CON • Execution of clearing MN-COM deletes all data in Address Book, Forwarding Settings, Settings/Registration (Adjustment/ Maintenance, Function Settings, Set Destination, Management Settings, TPM Settings), etc. Before execution of this operation, ask user to back up the data and get approval for this operation. •...

  • Page 414: Error Code

    7. Error/Jam/Alarm Error Code Error Code Details E001-A001-05 Fixing Main Thermistor high temperature detection error Detection Description The Fixing Main Thermistor detected 265 deg C or higher for 0.1 sec or longer. Remedy [Related parts] R1.00 - Harness between the Fixing Drawer (DR01/J5401) and the Low-voltage Power Supply PCB (UN01/J302) - Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22)
  • Page 415 7. Error/Jam/Alarm E001-A004-05 Fixing Main Thermistor high temperature detection error Detection Description The Fixing Main Thermistor detected 270 deg C or higher. Remedy [Related parts] R1.00 - Harness between the Fixing Drawer (DR01/J5401) and the Low-voltage Power Supply PCB (UN01/J302) - Harness between the Low-voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN04/J20 and J22) - Harness between the Fixing Drawer (DR01/J5401) and the DC Controller PCB (UN04/J134)
  • Page 416 7. Error/Jam/Alarm E002-A001-05 Fixing Main Thermistor temperature increase detection error Detection Description The Fixing Main Thermistor detected a temperature increase of 1 deg C for less than 5 sec from turning ON the main power until start of PI control. Remedy [Related parts] R1.00 - Harness between the Fixing Drawer (DR01/J5401) and the Low-voltage Power Supply PCB...
  • Page 417 7. Error/Jam/Alarm E002-A004-05 Sub Thermistor (Rear) open circuit detection error Detection Description The Sub Thermistor (Rear) detected a temperature of 40 deg C or lower for 3 sec or longer from turning ON the main power until start of PI control. Remedy [Related parts] R1.00 - Harness between the Fixing Drawer (DR01/J5401) and the Low-voltage Power Supply PCB...
  • Page 418 7. Error/Jam/Alarm E003-A003-05 Sub Thermistor (Rear) low temperature detection error Detection Description The Sub Thermistor (Rear) detected a temperature of 80 deg C or lower for 1 sec or longer from start of PI control until completion of the last rotation (the Fixing Heater is turned OFF) during printing.
  • Page 419 7. Error/Jam/Alarm E009-0001-05 Fixing pressure timeout error Detection Description Signal of the Fixing Pressure Release Sensor could not be detected at pressure application operation of the Fixing Pressure Release Cam, and the operation was not completed within 4 sec from the start of counterclockwise rotation of the Fixing Motor. Remedy [Related parts] R1.01 - Harness between the DC Controller PCB (UN04/J134) and the Fixing Drawer (DR01/J5401)
  • Page 420 7. Error/Jam/Alarm E009-0003-05 Fixing pressure retry error Detection Description Signal of the Fixing Pressure Release Sensor could not be detected at pressure application operation of the Fixing Pressure Release Cam, and the operation was not completed within 3 times from the start of counterclockwise rotation of the Fixing Motor. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J134) and the Fixing Drawer (DR01/J5401)
  • Page 421 7. Error/Jam/Alarm E009-0005-05 Fixing disengagement timeout error (during engagement retry) Detection Description At retry of engagement operation of the Fixing Pressure Release Cam, the Fixing Pressure Release Sensor did not detect disengagement state within 4 sec after the start of counterclockwise rotation of the Fixing Motor.
  • Page 422 7. Error/Jam/Alarm E010-0001-05 Bk Drum_ITB Motor error Detection Description It did not become the specified speed for 500 consecutive msec although 1000 msec have passed from the startup of the Bk Drum_ITB Motor in the Main Drive Unit. (The detection timing varies depending on the paper feed conditions.) Remedy [Related parts] R1.00...
  • Page 423 7. Error/Jam/Alarm E010-0003-05 Bk Drum_ITB Motor error Detection Description There was no FG signal input for 300 msec from the startup of the Bk Drum_ITB Motor in the Main Drive Unit. Remedy [Related parts] R1.00 - Harness between the Bk Drum_ITB Motor (M02/J5702) and the DC Controller PCB (UN04/J140) - Fuse in the Low-voltage Power Supply PCB (UN01/FU14) - Bk Drum_ITB Motor (M02) - Main Drive Unit...
  • Page 424 7. Error/Jam/Alarm E012-0002-05 CL Drum Motor error Detection Description The specified speed could not be detected for 500 consecutive msec although it became the specified speed at least once from the startup of the CL Drum Motor in the Main Drive Unit. Remedy [Related parts] R1.00 - Harness between the CL Drum Motor (M01/J5701) and the DC Controller PCB (UN04/J140)
  • Page 425 7. Error/Jam/Alarm E014-0001-05 Fixing Motor error Detection Description It did not become the specified speed for 500 consecutive msec although 1000 msec have passed from the startup of the Fixing Motor. (The detection timing varies depending on the paper feed conditions.) Remedy [Related parts] R1.00...
  • Page 426 7. Error/Jam/Alarm E014-0003-05 Fixing Motor error Detection Description There was no FG signal input for 300 msec from the startup of the Fixing Motor. (The detection timing varies depending on the paper feed conditions.) Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J135) and the Fixing Motor (M04/J5412) - Fuse in the DC Controller PCB (UN04/FU1) - Fixing Motor (M04) - Idler Gear in the Fixing Assembly...
  • Page 427 7. Error/Jam/Alarm E020-01B8-05 ATR Sensor (Y) output error Detection Description a. The output value of the ATR Sensor (Y) in the Drum Unit (Y) did not fall within the range from 10 or higher to 990 or less for 2 consecutive times at initialization. b.
  • Page 428 7. Error/Jam/Alarm E020-02B8-05 ATR Sensor (M) output error Detection Description a. The output value of the ATR Sensor (M) in the Drum Unit (M) did not fall within the range from 10 or higher to 990 or less for 2 consecutive times at initialization. b.
  • Page 429 7. Error/Jam/Alarm E020-03B8-05 ATR Sensor (C) output error Detection Description a. The output value of the ATR Sensor (C) in the Drum Unit (C) did not fall within the range from 10 or higher to 990 or less for 2 consecutive times at initialization. b.
  • Page 430 7. Error/Jam/Alarm E020-04B8-05 ATR Sensor (Bk) output error Detection Description a. The output value of the ATR Sensor (Bk) in the Drum Unit (Bk) did not fall within the range from 10 or higher to 990 or less for 2 consecutive times at initialization. b.
  • Page 431 7. Error/Jam/Alarm E021-0001-05 Developing Motor error Detection Description It did not become the specified speed for 500 consecutive msec although 1000 msec have passed from the startup of the Developing Motor. (The detection timing varies depending on the paper feed conditions.) Remedy [Related parts] R1.00 - Harness between the Developing Motor (M03/J5703) and the DC Controller PCB (UN04/J142)
  • Page 432 7. Error/Jam/Alarm E021-0003-05 Developing Motor error Detection Description There was no FG signal input for 300 msec from the startup of the Developing Motor. Remedy [Related parts] R1.00 - Harness between the Developing Motor (M03/J5703) and the DC Controller PCB (UN04/J142) - Fuse in the DC Controller PCB (UN04/FU4) - Developing Motor (M03) - Main Drive Unit...
  • Page 433 7. Error/Jam/Alarm E021-0320-05 Developing Screw rotation detection error (C) Detection Description The difference between the maximum and the minimum of sampling values detected by the ATR Sensor (C) in the Drum Unit (C) was 0.5 V or less. Remedy [Related parts] R1.00 - Harness between the Drum Unit Relay PCB (C) (UN10/J6003) and the DC Controller PCB (UN04/ J162) - Drum Unit Relay PCB (C) (UN10)
  • Page 434 7. Error/Jam/Alarm E025-0168-05 No toner detection error (Y) Detection Description - The state without toner was detected although the recovery sequence was performed for 5 times after replacement of the Toner Container (Y). * - The recovery sequence was repeated with no toner in the container. * In platform V3.6 and later, error caused by this event will not occur.
  • Page 435 7. Error/Jam/Alarm E025-0310-05 Bottle Motor (CK) error (C) Detection Description The Bottle Rotation Sensor (C) did not detect rotation for 5 times in a row although 1.5 sec (2 sec in the case of right before replacement of the Toner Container) has passed after the Bottle Motor (CK) was turned ON.
  • Page 436 7. Error/Jam/Alarm E025-0468-05 No toner detection error (Bk) Detection Description - The state without toner was detected although the recovery sequence was performed for 5 times after replacement of the Toner Container (Bk). * - The recovery sequence was repeated with no toner in the container. * In platform V3.6 and later, error caused by this event will not occur.
  • Page 437 7. Error/Jam/Alarm E029-7008-05 Registration Patch Sensor (Rear) light intensity error Detection Description The background regular reflection output of the Registration Patch Sensor at the rear side did not fall within the specified range for 2 consecutive times at initialization. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J170) and the Registration Patch Sensor Unit (Rear) (UN32/J5604)
  • Page 438 7. Error/Jam/Alarm E073-0001-05 Interlock error Detection Description No detection of Interlock (24 V) although all the Doors (Front Cover and Right Cover) of the host machine were closed. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J24) and the Interlock Switch 2 (SW03) - Harness between the DC Controller PCB (UN04/J20) and the Low-voltage Power Supply PCB (UN01/J315) - Front Cover/Right Cover...
  • Page 439 7. Error/Jam/Alarm E074-0000-05 Primary Transfer Roller disengagement control error Detection Description Signal was not detected although the ITB Pressure Release Switch was turned ON/OFF for 6 times. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J162) and the ITB Pressure Release Switch (SW07/J6005) - Harness between the DC Controller PCB (UN04/J140) and the Primary Transfer Separation Solenoid (SL01/J5708)
  • Page 440 7. Error/Jam/Alarm E100-0001-05 BD error Detection Description The BD lock was unlocked although it had been locked once. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J110) and the Y/M/C/Bk Laser Driver PCB (UN05/J202) - Flexible Cable between the Main Controller PCB (UN81/J7002) and the Y/M/C/Bk Laser Driver PCB (UN05/J201) - Interlock Switch 2 (SW03) - Front Cover/Right Cover...
  • Page 441 7. Error/Jam/Alarm E110-0001-05 Scanner Motor error Detection Description The speed was not locked by FG control within 10 sec after startup of Scanner Motor. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J110) and the Y/M/C/Bk Laser Driver PCB (UN05/J202) - Flexible Cable between the Main Controller PCB (UN81/J7002) and the Y/M/C/Bk Laser Driver PCB (UN05/J201)
  • Page 442 7. Error/Jam/Alarm E110-0003-05 Scanner Motor error Detection Description The phase was not locked by BD control within 10 sec after startup of Scanner Motor. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J110) and the Y/M/C/Bk Laser Driver PCB (UN05/J202) - Flexible Cable between the Main Controller PCB (UN81/J7002) and the Y/M/C/Bk Laser Driver PCB (UN05/J201)
  • Page 443 7. Error/Jam/Alarm E193-0F00-05 Communication error Detection Description Image ASIC could not be sent due to insufficient software memory. Remedy [Remedy] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power. E196-0000-05 EEPROM communication error Detection Description...
  • Page 444 7. Error/Jam/Alarm E196-0003-05 EEPROM communication error Detection Description EEPROM data in DCON could not be read at startup. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J110) and the Y/M/C/Bk Laser Driver PCB (UN05/J202) - Harness between the DC Controller PCB (UN04/J184) and the Developing High-voltage PCB (UN06/J241) - Y/M/C/Bk Laser Driver PCB (UN05) - Developing High-voltage PCB (UN06)
  • Page 445 7. Error/Jam/Alarm E196-0102-05 EEPROM communication error Detection Description Although write polling to the SCNR EEPROM from the DC Controller PCB (CPU) was performed for 3 times, no response was received and timeout occurred. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J110) and the Y/M/C/Bk Laser Driver PCB (UN05/J202) - Harness between the DC Controller PCB (UN04/J184) and the Developing High-voltage PCB (UN06/J241)
  • Page 446 7. Error/Jam/Alarm E196-0800-05 EEPROM communication error Detection Description The NACK (a negative reply sent by the reception side to the sending side) was received for 3 times in communication from the DC Controller PCB (CPU) to the HVT EEPROM. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J110) and the Y/M/C/Bk Laser Driver PCB (UN05/J202)
  • Page 447 7. Error/Jam/Alarm E197-0000-05 Communication error Detection Description Although access to KONA1 (ASIC) in the DC Controller PCB from the DC Controller PCB (CPU) was performed, the NACK (a negative reply sent by the reception side to the sending side) was received for 2 times.
  • Page 448 7. Error/Jam/Alarm E197-2000-05 Communication error Detection Description Although access to KONA3 (ASIC) in the Cassette Module Controller PCB from the DC Controller PCB (CPU) was performed, the NACK (a negative reply sent by the reception side to the sending side) was received for 3 times. Remedy [Related parts] R1.00 - Harnesses connecting the DC Controller PCB (UN04/J190), the Drawer Unit (DR03/J5904) and...
  • Page 449 7. Error/Jam/Alarm E197-2F00-05 Communication error Detection Description Although access to KONA3 (ASIC) in the Cassette Module Controller PCB from the DC Controller PCB (CPU) was performed, no response was received and timeout occurred. Remedy [Related parts] R1.00 - Harnesses connecting the DC Controller PCB (UN04/J190), the Drawer Unit (DR03/J5904) and the Cassette Module Controller PCB - Fuse in the DC Controller PCB (UN04/FU19) - Cassette Module Controller PCB...
  • Page 450 7. Error/Jam/Alarm E202-0002-04 Scanner Unit HP error Detection Description The HP of the Scanner Unit could not be detected when completing scanning operation. Remedy [Related parts] R1.00 - Harness between the CIS HP Sensor (J4205) and the Main Controller PCB (UN81/J4005) - Harness between the Reader Motor (J4305) and the Main Controller PCB (UN81/J4005) - Harness between the Main Controller PCB (UN81/J4509) and the Low-voltage Power Supply PCB (UN01/J313)
  • Page 451 7. Error/Jam/Alarm E240-0002-00 Controller communication error Detection Description An error in receiving data from the controller was detected. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J112) and the Main Controller PCB (UN81/ J4511) - DC Controller PCB (UN04) - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 452 7. Error/Jam/Alarm E248-0001-04 Reader backup error Detection Description Reading error was detected when the Controller IC of the Main Controller PCB read the Reader backup value in the Flash PCB. Remedy [Related parts] R1.00 - Flash PCB (UN91) - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 453 7. Error/Jam/Alarm E280-0102-04 Scanner Unit communication error Detection Description Disconnection of FFC between the Main Controller and the Scanner Unit (back) was detected. Remedy [Related parts] R1.00 - Harness between the Scanner Unit (back) and the Main Controller PCB (UN81) - Scanner Unit (back) - ADF UNIT - Main Controller PCB (UN81)
  • Page 454 7. Error/Jam/Alarm E302-0103-04 Error in paper back shading Detection Description Image sampling for shading was not completed. Remedy [Related parts] R1.00 - Harness between the Scanner Unit (back) and the Main Controller PCB (UN81) - Scanner Unit (back) - ADF UNIT - Main Controller PCB (UN81) [Remedy] Check/replace the related parts.
  • Page 455 7. Error/Jam/Alarm E315-0530-00 Image process device error Detection Description Compression processing of the scanned image into JPEG was terminated abnormally. Remedy Perform the following in the order while checking whether the error is cleared. 1. Reinstall the latest system software using SST or a USB flash drive. 2.
  • Page 456 7. Error/Jam/Alarm E354-0002-00 System error Detection Description System error Remedy Contact to the sales company. E355-0001-00 System error Detection Description System error Remedy Contact to the sales company. E355-0002-00 System error Detection Description System error Remedy Contact to the sales company. E355-0003-00 System error Detection Description...
  • Page 457 7. Error/Jam/Alarm E530-0002-02 Front Alignment Motor error Detection Description The Front Alignment Motor did not return to the HP. Remedy 1. Check that the connector (P8-3/P8/J8) of the Front Alignment Plate HP Sensor (S4) is not disconnected. 2. Check that the connector (P6-12/P6-2/J6-2/P6/J6) of the Front Alignment Motor (M4) is not disconnected.
  • Page 458 7. Error/Jam/Alarm E540-0001-02 Stack Tray Shift Motor timeout Detection Description Timeout Remedy 1. Check that the connector (P8-11/P8-1/J8-1/J8) of the Stack Tray Paper Height Sensor (S9) is not disconnected. 2. Check that the connector (J14-3/P14-3/P14/J14) of the Stack Tray Shift Motor (M8) is not disconnected.
  • Page 459 7. Error/Jam/Alarm E583-0001-02 Tray Auxiliary Guide Motor error Detection Description The Tray Auxiliary Guide Motor did not move from the HP. Remedy 1. Check that the connector (P8-12/P8-2/J8-2/P8/J8) of the Tray Auxiliary Guide HP Sensor (S6) is not disconnected. 2. Check that the connector (P6-1/P6/J6) of the Tray Auxiliary Guide Motor (M6) is not disconnected.
  • Page 460 7. Error/Jam/Alarm E602-0101-00 HDD error Detection Description An error was detected in the PDL-related file storage area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 461 7. Error/Jam/Alarm E602-0201-00 HDD error Detection Description An error was detected in the storage area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 462 7. Error/Jam/Alarm E602-0301-00 HDD error Detection Description An error was detected in the MEAP-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 463 7. Error/Jam/Alarm E602-0401-00 HDD error Detection Description Logical partition error was detected. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy [Related parts] R2.00 - Harness between the Main Controller PCB and the HDD...
  • Page 464 7. Error/Jam/Alarm E602-0501-00 HDD error Detection Description An error was detected in the storage area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 465 7. Error/Jam/Alarm E602-0601-00 HDD error Detection Description An error was detected in the storage area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 466 7. Error/Jam/Alarm E602-0701-00 HDD error Detection Description An error was detected in general application temporary area (temporary file). (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 467 7. Error/Jam/Alarm E602-0801-00 HDD error Detection Description An error was detected in the general application-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 468 7. Error/Jam/Alarm E602-0901-00 HDD error Detection Description An error was detected in PDL spool data (temporary file). (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 469 7. Error/Jam/Alarm E602-1001-00 HDD error Detection Description An error was detected in the SEND-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 470 7. Error/Jam/Alarm E602-1101-00 HDD error Detection Description An error was detected in the update-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 471 7. Error/Jam/Alarm E602-1201-00 HDD error Detection Description An error was detected in the license-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 472 7. Error/Jam/Alarm E602-1301-00 HDD error Detection Description An error was detected in the system area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 473 7. Error/Jam/Alarm E602-1401-00 HDD error Detection Description An error was detected in SWAP (temporary file/alternative memory area). (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 474 7. Error/Jam/Alarm E602-1701-00 HDD error Detection Description An error was detected in the debug log area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 475 7. Error/Jam/Alarm E602-1801-00 HDD error Detection Description An error was detected in the image data storage area in Advanced Box. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 476 7. Error/Jam/Alarm E602-1901-00 HDD error Detection Description An error was detected in the storage area of data for printing. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 477 7. Error/Jam/Alarm E602-2001-00 HDD error Detection Description Mismatch on encryption operation Remedy Perform the following in the order while checking whether the error is cleared. 1. Check that the Main Controller PCB is installed properly. 2. Turn ON the main power, and check whether the error is cleared. 3.
  • Page 478 7. Error/Jam/Alarm E602-FF11-00 HDD error Detection Description An unidentified HDD error was detected after startup. Remedy [Related parts] R2.00 - Main Controller PCB - HDD [Reference] For backup and restoration, refer to "Appendix> Backup Data List" in the System Service Manual. [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 479 7. Error/Jam/Alarm E614-0002-00 Error in system on the Flash PCB Detection Description The file system could not be initialized normally at startup. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy [Related parts] R2.00 - Flash PCB...
  • Page 480 7. Error/Jam/Alarm E614-0201-00 Error in system on the Flash PCB Detection Description An error was detected in the system area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 481 7. Error/Jam/Alarm E614-0311-00 Error in system on the Flash PCB Detection Description An error was detected in the system area. (File could not be written in the Flash PCB after startup or I/O error after startup) Remedy [Related parts] R2.00 - Flash PCB - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 482 7. Error/Jam/Alarm E614-0501-00 Error in file system on the Flash PCB Detection Description An error was detected in the general application-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 483 7. Error/Jam/Alarm E614-0611-00 Error in system on the Flash PCB Detection Description An error was detected in the license-related area. (File could not be written in the Flash PCB after startup or I/O error after startup) Remedy [Related parts] R2.00 - Flash PCB - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
  • Page 484 7. Error/Jam/Alarm E614-4000-00 Error in system on the Flash PCB Detection Description The OS could not be recognized. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy Perform the following in the order while checking whether the error is cleared.
  • Page 485 7. Error/Jam/Alarm E614-4011-00 Error in system on the Flash PCB Detection Description The file for booting the OS in safe mode was not found. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
  • Page 486 7. Error/Jam/Alarm E614-9004-00 Error in system on the Flash PCB Detection Description Startup error was detected. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy Perform the following in the order while checking whether the error is cleared. 1.
  • Page 487 7. Error/Jam/Alarm E674-0001-07 Fax Board communication error Detection Description An error was detected for the specified number of times in communication with the Fax Board. Remedy [Related parts] R1.00 - Harness between the Fax Board and the Main Controller PCB - Fax Board - Main Controller PCB [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 488 7. Error/Jam/Alarm E674-0100-07 Fax Board communication error Detection Description After completion of fax communication, writing of the communication information (log) failed, and the log could not be read. Remedy Turn OFF and then ON the main power. If it occurs when the power is turned OFF and then ON after executing FAX > Clear > ALL, execute FAX >...
  • Page 489 7. Error/Jam/Alarm E719-0004-00 Coin vendor error Detection Description The coin vendor was connected to a model that does not support the coin vendor Remedy Cancel the connection of the coin vendor and clear the error. E719-0031-00 Error in serial communication at the start of the New Card Reader Detection Description Failure in communication with the serial New Card Reader at start-up.
  • Page 490 7. Error/Jam/Alarm E732-0001-04 Communication error Detection Description DDI-S communication error. Remedy [Related parts] R1.00 - Harness between the READER ADF UNIT (J6, J5) and the Main Controller PCB (UN81/J4001, 4002) - READER ADF UNIT - Main Controller PCB (UN81) [Remedy] Check/replace the related parts. After performing the remedy, check that the copy image is output normally.
  • Page 491 7. Error/Jam/Alarm E732-0023-04 Communication error Detection Description DDI-S communication error (SPRDY-S detection error) Remedy [Related parts] R1.00 - Harness between the READER ADF UNIT (J6, J5) and the Main Controller PCB (UN81/J4001, 4002) - READER ADF UNIT - Main Controller PCB (UN81) [Remedy] Check/replace the related parts.
  • Page 492 7. Error/Jam/Alarm E733-0001-05 Printer communication error Detection Description A communication error between the DC Controller PCB and the Main Controller PCB was detected. Remedy [Related parts] R1.00 - Harnesses between the DC Controller PCB (UN04/J112) and the Main Controller PCB (UN81/ J4511) - DC Controller PCB (UN04) - Main Controller PCB (UN81)
  • Page 493 7. Error/Jam/Alarm E733-F002-05 Printer communication error Detection Description A communication error between the Main Controller PCB and the Laser Driver PCB was detected. Remedy [Related parts] 2.00 - Flat Cable between the Main Controller PCB (UN81/J9000) and the Y/M/C/Bk Laser Driver PCB (UN05/J201) - Laser Scanner Assembly - Main Controller PCB (UN81)
  • Page 494 7. Error/Jam/Alarm E746-0024-00 Image Analysis Board error Detection Description Failure in behavior of Image Analysis Board (PCB used for PCAM) Remedy Perform the following in the order while checking whether the error is cleared. 1. Remove and then install the Image Analysis Board. 2.
  • Page 495 7. Error/Jam/Alarm E746-0035-00 TPM version error Detection Description TPM PCB which cannot be used in this machine was installed. Remedy Install the TPM PCB for this model. E748-2000-00 Main Controller PCB access error Detection Description Main Controller PCB Chip access error. Remedy Check/replace the Main Controller PCB (UN81) E748-2001-00...
  • Page 496 7. Error/Jam/Alarm E748-2026-00 Main Controller PCB access error Detection Description Main controller board access errors Remedy Check/replace the Main Controller PCB (UN81) E748-4910-00 Main Controller PCB access error Detection Description Main controller board access errors Remedy Check/replace the Main Controller PCB (UN81) E748-9000-00 System error Detection Description...
  • Page 497 7. Error/Jam/Alarm E806-0101-05 Drum Unit Suction Cooling Fan error Detection Description The Drum Unit Suction Cooling Fan rotated for more than the specified period of time after the stop of drive. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J180) and the Primary Transfer High-voltage PCB (UN03/J271) - Harness between the Primary Transfer High-voltage PCB (UN03/J272) and the Drum Unit Suction Cooling Fan (FM01)
  • Page 498 7. Error/Jam/Alarm E806-0401-05 Duplex Cooling Fan error Detection Description The Duplex Cooling Fan in the Right Cover rotated for more than the specified period of time after the stop of drive. Remedy [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J122) and the Duplex Cooling Fan (FM04/J5610) - Duplex Cooling Fan (FM04) - DC Controller PCB (UN04) [Remedy] Check/replace the related harness/cable, connector and parts.
  • Page 499 7. Error/Jam/Alarm E882-0001-05 Main Power Supply Switch error Detection Description The main power was not turned OFF due to the solenoid in the Main Power Switch not working. Remedy [Related parts] R1.00 - Harness between the Main Controller PCB (UN81/J4513) and the Main Power Switch (SW01/ J5204, J5205) - Main Power Switch (SW01) - Main Controller PCB (UN81)
  • Page 500 7. Error/Jam/Alarm E996-0CAF-05 Error for collecting sequence jam log (Finisher) Detection Description Error for collecting jam log (Finisher) Remedy [Remedy] Collect debug log and contact to the sales company. [Reference] By setting "COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D" to "1", it is handled as an error instead of a jam from the first occurrence.

  • Page 501: Jam Code

    7. Error/Jam/Alarm Jam Code Jam Type Type Overview of detection Check items (in arbitrary order) DELAY A delay jam occurs when a sensor was not turned • Remaining paper at the upstream of the target sensor ON although a specified period of time had passed •...

  • Page 502: Jam Screen Display Specification

    7. Error/Jam/Alarm Type Overview of detection Check items (in arbitrary order) Wrapping jam When the first sensor after the fixing roller is turned • Fixing Assembly remaining in Paper ON is turned OFF immediately detection after the • Failure of the target sensor detection.
  • Page 503 7. Error/Jam/Alarm PS101 PS101 PS102 PS103 PS101 ACC ID Jam Code Type Sensor Name Sensor ID 0101 DELAY Cassette 1 Pickup Sensor 0102 DELAY Cassette 2 Pullout Sensor PS101...
  • Page 504 7. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name Sensor ID 0103 DELAY Cassette 3 Pullout Sensor PS102 0104 DELAY Cassette 4 Pullout Sensor PS103 0105 DELAY Pre-Registration Sensor 0106 DELAY Delivery Sensor PS12 0107 DELAY Duplex Sensor 0190 DELAY 0191 OTHER Multi-purpose Tray HP Sensor...

  • Page 505: Adf / Reader

    7. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name Sensor ID AA70 P-STOP Jam upon executing paper feed stop mode AA71 P-STOP Jam upon executing paper feed stop mode AA99 P-STOP Jam upon executing paper feed stop mode ADF / Reader SR4204 M4201 CL4200...

  • Page 506: Staple Finisher

    7. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name Sensor ID 0001 DELAY Post-Separation Sensor 0002 STNRY Post-Separation Sensor 0009 DELAY Document End Sensor SR4206 0010 STNRY Document End Sensor SR4206 0013 DELAY Delivery Sensor 0014 STNRY Delivery Sensor 0020 OTHER 0021 OTHER...
  • Page 507 7. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name Sensor ID 1304 POWER ON Feed Path Sensor 1401 DOOR OP Buffer Sensor 1404 DOOR OP Feed Path Sensor 1500 STAPLE Staple HP Sensor 1CF1 ERROR Finisher Error avoidance jam 1F01 OTHER Buffer Sensor 1C30...

  • Page 508: Alarm Code

    7. Error/Jam/Alarm Alarm Code Alarm Code Details 00-0085 A notice of state A. Operation / B. Cause / C. Remedy 00-0246 Error code display (4-digit) A. Operation / B. Cause / Soft counter PCB cannot write normally. C. Remedy 00-0247 Error code display (4-digit) A.
  • Page 509 7. Error/Jam/Alarm 04-0002 Cassette 2 Lifter error A. Operation / B. Cause / Cause: Error in Lift Motor or Lifter Sensor C. Remedy Measures: 1. While Cassette 2 is removed, turn ON the power and then insert Cassette 2. When there is operation sound of the motor 1-1.
  • Page 510 7. Error/Jam/Alarm 04-0010 Notification of jam left untouched A. Operation / B. Cause / Jam is left untouched C. Remedy * Not displayed on service mode history due to the alarm being generated by UGW 04-0011 Cassette 1 paper feed retry error A.
  • Page 511 7. Error/Jam/Alarm 09-0013 Drum memory detection error (Bk) A. Operation / B. Cause / Cause: The memory of the Drum Unit (Bk) could not be detected. C. Remedy Measures: 1. Remove and then install the Drum Unit (Bk). 2. Check the connection of the Drum Unit Memory PCB (Y) (UN15). 3.
  • Page 512 7. Error/Jam/Alarm 10-0022 Patch detection light intensity abnormal change alarm A. Operation / B. Cause / C. Remedy 10-0091 Toner memory detection alarm (Y) A. Operation / B. Cause / Cause: Memory of toner (Y) could not be detected. C. Remedy 1.
  • Page 513 7. Error/Jam/Alarm 11-0010 Display of Waste Toner Container preparation warning A. Operation / B. Cause / Movement: A message is displayed on the Control Panel. (Continuous printing is enabled.) C. Remedy Cause: Display of Waste Toner Box preparation warning 13-0001 For R&D A.
  • Page 514 7. Error/Jam/Alarm 13-0011 For R&D A. Operation / B. Cause / C. Remedy 13-0012 For R&D A. Operation / B. Cause / C. Remedy 13-0013 For R&D A. Operation / B. Cause / C. Remedy 13-0014 For R&D A. Operation / B. Cause / C.
  • Page 515 7. Error/Jam/Alarm 13-0021 For R&D A. Operation / B. Cause / C. Remedy 13-0022 For R&D A. Operation / B. Cause / C. Remedy 13-0023 For R&D A. Operation / B. Cause / C. Remedy 13-0024 For R&D A. Operation / B. Cause / C.
  • Page 516 7. Error/Jam/Alarm 13-0FFF For R&D A. Operation / B. Cause / C. Remedy 14-0000 For R&D A. Operation / B. Cause / C. Remedy 14-0001 For R&D A. Operation / B. Cause / C. Remedy 14-1000 For R&D A. Operation / B. Cause / C.
  • Page 517 7. Error/Jam/Alarm 31-0009 FLASH failure prediction alarm A. Operation / B. Cause / Cause: Error in the S.M.A.R.T. value of FLASH memory It indicates a physical error of the FLASH C. Remedy memory, which is expected to soon lead to a failure. *: S.M.A.R.T.
  • Page 518 7. Error/Jam/Alarm 31-01F2 For R&D A. Operation / B. Cause / C. Remedy 31-01F3 For R&D A. Operation / B. Cause / C. Remedy 31-01F4 For R&D A. Operation / B. Cause / C. Remedy 31-01F5 For R&D A. Operation / B. Cause / C.
  • Page 519 7. Error/Jam/Alarm 38-0107 Application-generated alarm A. Operation / B. Cause / Data Backup Service Application Error (System error of the export), C. Remedy Error message (E-code: EBS9999) * This alarm is not displayed on LUI due to the alarm being generated by the application. 38-0108 Application-generated alarm A.
  • Page 520 7. Error/Jam/Alarm 38-0118 Application-generated alarm A. Operation / B. Cause / Data Backup Service Application Error (Communication error of the Access Token Provider that C. Remedy name solution was not possible), Error message (E-code: EAC0007) * This alarm is not displayed on LUI due to the alarm being generated by the application. 38-0119 Application-generated alarm A.
  • Page 521 7. Error/Jam/Alarm 39-0231 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Cassette_Cassette 1 * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0232 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 522 7. Error/Jam/Alarm 39-0251 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Outlet_Frequently * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0252 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 523 7. Error/Jam/Alarm 39-0314 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Displacement_Cyan * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0320 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 524 7. Error/Jam/Alarm 39-0341 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Lines_Black * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0342 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 525 7. Error/Jam/Alarm 39-0363 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Hue_Magenta * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0364 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 526 7. Error/Jam/Alarm 39-0390 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Others * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0511 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 527 7. Error/Jam/Alarm 39-0552 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Operation failure_Abnormal noise_Options * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0590 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 528 7. Error/Jam/Alarm 39-0813 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Order_Toner_Magenta * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0814 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 529 7. Error/Jam/Alarm 39-1230 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Cassette_Not specified_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1231 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 530 7. Error/Jam/Alarm 39-1250 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Outlet_Not specified_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1251 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 531 7. Error/Jam/Alarm 39-1313 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Displacement_Magenta_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1314 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 532 7. Error/Jam/Alarm 39-1340 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Lines_Color not specified_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1341 Application-generated alarm A.
  • Page 533 7. Error/Jam/Alarm 39-1362 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Hue_Yellow_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1363 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 534 7. Error/Jam/Alarm 39-1384 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Color displacement_Cyan_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1390 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 535 7. Error/Jam/Alarm 39-1551 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Operation failure_Abnormal noise_Main_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1552 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 536 7. Error/Jam/Alarm 39-1812 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Order_Toner_Yellow_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1813 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 537 7. Error/Jam/Alarm 39-2221 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Document Feeder_Frequently_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2222 Application-generated alarm A.
  • Page 538 7. Error/Jam/Alarm 39-2244 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Multi-purpose Tray_Label paper_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2245 Application-generated alarm A.
  • Page 539 7. Error/Jam/Alarm 39-2311 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Displacement_Black_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2312 Application-generated alarm A.
  • Page 540 7. Error/Jam/Alarm 39-2333 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Soiling_Magenta_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2334 Application-generated alarm A.
  • Page 541 7. Error/Jam/Alarm 39-2360 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Hue_Color not specified_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2361 Application-generated alarm A.
  • Page 542 7. Error/Jam/Alarm 39-2382 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Color displacement_Yellow_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2383 Application-generated alarm A.
  • Page 543 7. Error/Jam/Alarm 39-2532 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Operation failure_Control Panel_Occasional freeze-up (Not work)_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2541 Application-generated alarm A.
  • Page 544 7. Error/Jam/Alarm 39-2690 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Settings_Others_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2811 Application-generated alarm A. Operation / B. Cause / Service call application C.
  • Page 545 7. Error/Jam/Alarm 43-0073 Drum Unit (Bk) replacement completion alarm A. Operation / B. Cause / The replacement of the Drum Unit was detected. C. Remedy 43-0076 Fixing Assembly replacement completion alarm A. Operation / B. Cause / The counter of the Fixing Assembly was cleared. C.
  • Page 546 7. Error/Jam/Alarm 73-0004 For R&D A. Operation / B. Cause / C. Remedy 73-0007 For R&D A. Operation / B. Cause / C. Remedy 73-0008 For R&D A. Operation / B. Cause / C. Remedy 73-0009 For R&D A. Operation / B. Cause / C.
  • Page 547 7. Error/Jam/Alarm 77-0005 For R&D A. Operation / B. Cause / C. Remedy 77-0006 For R&D A. Operation / B. Cause / C. Remedy 78-0001 For R&D A. Operation / B. Cause / C. Remedy 78-0002 For R&D A. Operation / B. Cause / C.
  • Page 548 7. Error/Jam/Alarm 80-0009 For R&D A. Operation / B. Cause / C. Remedy 80-0010 For R&D A. Operation / B. Cause / C. Remedy 80-0011 For R&D A. Operation / B. Cause / C. Remedy 80-0012 For R&D A. Operation / B. Cause / C.
  • Page 549 7. Error/Jam/Alarm 83-0017 CanonPDF A. Operation / B. Cause / PDF error C. Remedy 83-0020 Reception of ESCP unanalyzable data A. Operation / B. Cause / Since PDL automatic judgment may be wrong, select the appropriate PDL in Settings/Registration C. Remedy >...
  • Page 550 7. Error/Jam/Alarm 85-0004 For R&D A. Operation / B. Cause / C. Remedy 85-0005 For R&D A. Operation / B. Cause / C. Remedy...

  • Page 551: Service Mode

    Service Mode Overview........... 540 COPIER (Service mode for printer) ............557 FEEDER (ADF service mode)...860 SORTER (Service mode for delivery options)..........864 BOARD (Option board setting mode) ............865...

  • Page 552: Overview

    8. Service Mode Overview It is possible to see each item of service mode so that those who access to service mode can understand how to use them. The main types of this machine's service mode are shown below. Basic Operations This section describes the basic operation of service mode.

  • Page 553: Switching The Screen Display (Level 1 2)

    8. Service Mode CAUTION: • Displayed language of the service mode contents can be selected from J/E/F/I/G/S/C/K/T. • The service mode contents can be upgraded using SST or a USB flash drive just like other system software. Example: COPIER > DISPLAY > VERSION screen 1.
  • Page 554 8. Service Mode By pressing <LEVEL 1> at the upper right of the screen while Level 1 screen is displayed, the screen is switched to Level 2 screen. NOTE: This key combination can be used to enter the Level 2 screen. •...

  • Page 555: Situation Mode

    8. Service Mode SITUATION Mode Situation mode has been implemented in this machine to improve workability and searchability at the site. This mode makes it possible to easily use the service mode appropriate for the scene at the site. The following items are available in situation mode. •...
  • Page 556 8. Service Mode 2. Select "SITUATION". 3. On the "SITUATION MODE" screen, select "Sensor Check". 4. Press a button according to the type of electrical component and the corresponding device type. Example: In the case of the Registration Sensor of the host machine, press the button (red dotted frame) at "COPIER"/"P- SENSOR".

  • Page 557: How To Use Parts Check

    8. Service Mode 5. A list of electrical component types for the selected device is displayed. 6. Select an electrical component to display the details in the frame (red dotted frame) at the bottom of the screen. 7. Press the [i] button to display the screen showing the locations of electrical components. ■...
  • Page 558 8. Service Mode NOTE: The service mode used below utilizes the system where electrical components used are operated by control signals sent from the DC Controller. If a control signal is sent but the electrical component does not operate, a failure of the electrical component, open circuit of the cable for transmitting control signals, or poor contact of the connector is suspected.
  • Page 559 8. Service Mode 5. "ACTIVE" is displayed while the electrical component is driven. After the electrical component has been driven for a specified period of time, "OK!" is displayed if transmission of the drive signal succeeded, or "NG !" is displayed if failed.

  • Page 560: Security Support

    8. Service Mode Press the [i] button to display the screen showing the locations of electrical components. 6. The screen showing the locations of electrical components is displayed. Security Support A password can be specified to prevent unauthorized access to the service mode. Related Service Mode: Setting password type when the screen is switched to the service mode •...
  • Page 561 8. Service Mode ■ Procedure for Setting Password 1. Set "1" or "2" in the following service mode. • COPIER > OPTION > FNC-SW > PSWD-SW <Setting range> 0: No password [Default] 1: Service technician 2: System administrator + Service technician CAUTION: •...
  • Page 562 Remote Operation Viewer in order to prevent the user from performing unexpected operations. As shown in the figure below, the mask screen is displayed when this function is enabled. Canon Remote Operation Viewer screen Operation Panel...
  • Page 563 8. Service Mode • When this function is enabled, a mask screen is displayed on the Control Panel. When the function is disabled, the original screen is displayed again. Example of the displayed mask screen • This function is disabled when the following operations are performed. •...

  • Page 564: Service Mode Backup

    8. Service Mode Service Mode Backup Adjustment is made to every machine at the time of shipment to write the adjustment value in the service label. When replacing the DC Controller PCB or clearing RAM, the adjusted values of ADJUST and OPTION return to the default; therefore, be sure to adjust the value in the field, and in the case of changing the service mode value, be sure to write down the changed value in the service label.

  • Page 565: Moving The File In Service Mode

    8. Service Mode ■ Service Print and Data File Name Supported for File Output Service Mode Content COPIER > Function> MISC-P > P-PRINT Output of service mode setting values COPIER > Function > MISC-P > HIST-PRT Output of jam and error history COPIER >...
  • Page 566 8. Service Mode 4. Select service mode > Copier > Function > MISC-P > RPT2USB; and then press OK. NOTE: • If the downloaded file is opened as plain text, the paragraphs are misaligned, which makes it difficult to read the data. •...
  • Page 567 8. Service Mode 3. Execute Download mode > [5]: Download File > [4]: ServicePrint Download. ■ How to Export Service Print File to a PC Using SST The procedure for exporting the service print file to a PC using SST will now be described. (SST described in the procedure is Ver 4.72.) 1.
  • Page 568 8. Service Mode 3. Click the [Upload Data] button. iA4245 iA4245 iA4245 4. Select [Report] and click the [Start] button. iA4245 5. Specify the folder name to be saved and enter comments if necessary. Then click the [Store] button. iA4245 6.

  • Page 569: Copier (Service Mode For Printer)

    8. Service Mode COPIER (Service mode for printer) DISPLAY (State display mode) ■ VERSION COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION DC-CON Display of DCON firmware version Detail To display the firmware version of DC Controller PCB. Use Case When upgrading the firmware Adj/Set/Operate Method...
  • Page 570 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-DE Display of German language file version Detail To display the version of German language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 LANG-IT...
  • Page 571 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-KO Display of Korean language file version Detail To display the version of Korean language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 LANG-NL...
  • Page 572 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-ZH Dspl of Chinese language file ver: smpl Detail To display the version of Chinese language file (simplified). Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99...
  • Page 573 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION MEDIA-EN Dspl of English media information ver Detail To display the version of English media information. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 MEDIA-DE...
  • Page 574 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION MEDIA-ES Dspl of Spanish media information ver Detail To display the version of Spanish media information. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 MEDIA-ET...
  • Page 575 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION MEDIA-RU Dspl of Russian media information ver Detail To display the version of Russian media information. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 MEDIA-SL...
  • Page 576 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION FAX2/3/4 Dspl of 2/3/4-line FAX PCB ROM version Detail To display the ROM version of 2/3/4-line FAX PCB. Nothing is displayed if the PCB is not connected. Use Case When checking the version Adj/Set/Operate Method...
  • Page 577 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LS-ROM-V Dspl of Laser Scanner Unit EEPROM ver Detail To display the EEPROM version written in EEPROM of Laser Scanner Unit. Use Case When checking the EEPROM version written in EEPROM of Laser Scanner Unit Adj/Set/Operate Method N/A (display only) Display/Adj/Set Range...
  • Page 578 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-EU Dspl of Euskera language file ver Detail To display the version of Euskera language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 RPTL-CS...
  • Page 579 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION RPTL-PL Dspl RUI Portal Polish file version Detail To display the version of Polish language file for "Remote UI: Portal". Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 580 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION RPTL-SK Dspl RUI Portal Slovak file version Detail To display the version of Slovak language file for "Remote UI: Portal". Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 581 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-UK Dspl of Ukrainian language file ver Detail To display the Ukrainian language file version Use Case When the firmware is upgraded Adj/Set/Operate Method None (display only) Display/Adj/Set Range 00.00 to 99.99 LANG-MI...
  • Page 582 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > ACC-STS SORTER Connect state of Finisher-related option Detail To display the connection state of Finisher-related options. Use Case When checking the connection of Finisher-related options Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range Left column (connection state of Finisher-related options): 1 to 5...
  • Page 583 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > ACC-STS IA-RAM Display of MNCON PCB memory capacity Detail To display the memory capacity of the Main Controller PCB. Use Case When checking the memory capacity of the Main Controller PCB Adj/Set/Operate Method N/A (Display only) Unit...
  • Page 584 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > ANALOG FIX-E Dspl Fixing Heater (Main) temperature Detail To display the temperature of the Fixing Heater (Main) detected by the Main Thermistor 1. Use Case When checking the temperature of Fixing Heater (Main) Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 585 8. Service Mode ■ HV-STS COPIER (Service mode for printer) > DISPLAY (State display mode) > HV-STS 1ATVC-Y Dspl Y-clr prmry trns ATVC base voltage Detail To display the base voltage Vb derived from primary transfer ATVC control for Y-color. As Vb is closer to 3500, the Primary Transfer Roller is closer to the end of life, so image failure (leopard pattern image or mottled image due to poor transfer) is likely to occur.
  • Page 586 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HV-STS 2ATVC Dspl secondary transfer ATVC tgt current Detail To display the decuple value of the voltage flown to the Secondary Transfer Outer Roller derived from the secondary transfer ATVC control. If there is no problem in the result of the control, 3 values are displayed in ascending order.
  • Page 587 8. Service Mode ■ DPOT COPIER (Service mode for printer) > DISPLAY (State display mode) > DPOT 2TR-PPR For R&D 2TR-BASE For R&D 1TR-DC-Y For R&D 1TR-DC-M For R&D 1TR-DC-C For R&D 1TR-DC-K For R&D LPWR-Y For R&D LPWR-M For R&D LPWR-C For R&D LPWR-K...
  • Page 588 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS DENS-K Display of Bk developer density TD ratio Detail To display TD ratio of Bk-color developer density in % (percentage). Use Case When analyzing the cause of image failure (density failure, fogging) and occurrence of E020 Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 589 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS D-M-TRGT Dspl of ATR ctrl M patch target density Detail To display the target density for M patch image created by ATR control. Use Case When analyzing the cause of a problem Adj/Set/Operate Method N/A (Display only)
  • Page 590 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS DEV-DC-M Dspl of developing DC voltage (M) Detail To display the latest M developing DC voltage Vdc. Use Case - When image failure occurs due to carrier adherence - When fogging appears - When fogging is deteriorated Adj/Set/Operate Method...
  • Page 591 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS CHG-DC-M Dspl of primary charging DC voltage (M) Detail To display the latest primary charging DC voltage of M-color. Use Case When low density or fogging occurs Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 592 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS P-D-P-C Dspl C/Bk (F) drk crrnt (Pwave):ATR ctrl Detail To display the C/Bk color dark current (P-wave) detected by the Registration Patch Sensor Unit (Front) at ATR control. At low density or fogging deterioration, use this mode to check whether there is a problem in the Patch Sensor.
  • Page 593 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS P-D-S-Y Dspl of ATR ctrl Y dark current (S-wave) Detail To display the Y/M color dark current (S-wave) detected by the Registration Patch Sensor Unit (Rear) at ATR control.
  • Page 594 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DENS CONT-K Dspl ATR Sensor (Bk) control voltage Detail To display the density detection control voltage of the ATR Sensor (Bk). Use Case When checking before clearing RAM data Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 595 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > MISC LPOWER-M Display of laser power (M) Detail To display the M laser power at the latest output. Use Case When analyzing the cause of image failure (low density, ghost, etc.) Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
  • Page 596 8. Service Mode ■ HT-C COPIER (Service mode for printer) > DISPLAY (State display mode) > HT-C TGT-A-Y Dspl ARCDAT screen A Y-color target VL Detail To display the Y-patch target value of screen A in ARCDAT control. When hue variation occurs and the displayed value is not in the tolerable range, execute the auto gradation adjustment (reset the target value).
  • Page 597 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HT-C TGT-B-M Dspl ARCDAT screen B M-color target VL Detail To display the M-patch target value of screen B in ARCDAT control. When hue variation occurs and the displayed value is not in the tolerable range, execute the auto gradation adjustment (reset the target value).
  • Page 598 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HT-C TGT-C-K Dspl of ARCDAT screen C Bk-clr target VL Detail To display the Bk-patch target value of screen C in ARCDAT control. When hue variation occurs and the displayed value is not in the tolerable range, execute the auto gradation adjustment (reset the target value).
  • Page 599 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HT-C DLTA-C-K For R&D TGT-A-Y2 [Not used] TGT-A-M2 [Not used] TGT-A-C2 [Not used] TGT-A-K2 [Not used] TGT-B-Y2 [Not used] TGT-B-M2 [Not used] TGT-B-C2 [Not used] TGT-B-K2 [Not used] TGT-C-Y2 [Not used]...

  • Page 600: I/O

    8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HT-C SGL-B-Y2 For R&D SGL-B-M2 For R&D SGL-B-C2 For R&D SGL-B-K2 For R&D SGL-C-Y2 For R&D SGL-C-M2 For R&D SGL-C-C2 For R&D SGL-C-K2 For R&D For Platform version 3.3 and later, this item is for R&D use only and not for actual use. The I/O information can be found in service mode >...
  • Page 601 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > ADJ-XY ADJ-S Adjustment of Reader shading position Detail To adjust the Scanner Unit (Front) position in feed direction when reading the White Plate on the left edge of the Copyboard Glass. When replacing the Scanner Unit, execute RDSHDPOS and write the value of this item in the service label.
  • Page 602 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > ADJ-XY ADJ-X-MG Fine adj img ratio: book mode, vert scan Detail To make a fine adjustment of image magnification ratio in vertical scanning direction at copyboard reading. As the value is changed by 1, the image magnification ratio is changed by 0.01%.
  • Page 603 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD W-PLT-Y Stdrd White Plt white lvl data (Y) entry Detail To enter the white level data (Y) for the Standard White Plate. When clearing the Reader-related RAM data/replacing the SATA Flash PCB/replacing the Copyboard Glass, enter the value of barcode label which is affixed on the glass.
  • Page 604 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD 100-GB GB clr displc correct: front, vert scan Detail To correct the color displacement between G and B lines in vertical scanning direction due to the Scanner Unit (Front).
  • Page 605 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFTAR-R Enter shading target VL (R): front, 1st Detail To enter the shading target value of Red on the front side at the first reading position at DADF stream reading.
  • Page 606 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFTAR2-R Enter shading target VL (R): front, 2nd Detail To enter the shading target value of Red on the front side at the second reading position at DADF stream reading.
  • Page 607 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-M1 MTF value 1 entry:DADF, front, horz scan Detail To enter the setting value 1 for calculating MTF filter coefficient in horizontal scanning direction on the front side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 608 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-M4 MTF value 4 entry:DADF, front, horz scan Detail To enter the setting value 4 for calculating MTF filter coefficient in horizontal scanning direction on the front side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 609 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-M7 MTF value 7 entry:DADF, front, horz scan Detail To enter the setting value 7 for calculating MTF filter coefficient in horizontal scanning direction on the front side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 610 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-S1 MTF value 1 entry:DADF, front, vert scan Detail To enter the setting value 1 for calculating MTF filter coefficient in vertical scanning direction on the front side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 611 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-S4 MTF value 4 entry:DADF, front, vert scan Detail To enter the setting value 4 for calculating MTF filter coefficient in vertical scanning direction on the front side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 612 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-S7 MTF value 7 entry:DADF, front, vert scan Detail To enter the setting value 7 for calculating MTF filter coefficient in vertical scanning direction on the front side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 613 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD 100DF2GB GB clr displc correct: back, vert scan Detail To correct the color displacement between G and B lines in vertical scanning direction due to the Scanner Unit (Back).
  • Page 614 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH2R10 Complex chart No.10 data (R) entry:front Detail To derive the front/back side linearity, enter the Red data on the front side of No.10 image in DADF complex chart.
  • Page 615 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH2G10 Complex chart No.10 data (G) entry:front Detail To derive the front/back side linearity, enter the Green data on the front side of No.10 image in DADF complex chart.
  • Page 616 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-M3 MTF value 3 entry: Copyboard, horz scan Detail To enter the setting value 3 for calculating MTF filter coefficient in horizontal scanning direction at copyboard reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 617 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-M6 MTF value 6 entry: Copyboard, horz scan Detail To enter the setting value 6 for calculating MTF filter coefficient in horizontal scanning direction at copyboard reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 618 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-M9 MTF value 9 entry: Copyboard, horz scan Detail To enter the setting value 9 for calculating MTF filter coefficient in horizontal scanning direction at copyboard reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 619 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-S3 MTF value 3 entry: Copyboard, vert scan Detail To enter the setting value 3 for calculating MTF filter coefficient in vertical scanning direction at copyboard reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 620 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-S6 MTF value 6 entry: Copyboard, vert scan Detail To enter the setting value 6 for calculating MTF filter coefficient in vertical scanning direction at copyboard reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 621 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-S9 MTF value 9 entry: Copyboard, vert scan Detail To enter the setting value 9 for calculating MTF filter coefficient in vertical scanning direction at copyboard reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 622 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH-B10 Complex chart No.10 data (B) entry: back Detail To derive the front/back side linearity, enter the Blue data on the back side of No.10 image in DADF complex chart.
  • Page 623 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF3-M2 MTF value 2 entry: DADF, back, horz scan Detail To enter the setting value 2 for calculating MTF filter coefficient in horizontal scanning direction on the back side at DADF stream reading.
  • Page 624 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF3-M6 MTF value 6 entry: DADF, back, horz scan Detail To enter the setting value 6 for calculating MTF filter coefficient in horizontal scanning direction on the back side at DADF stream reading.
  • Page 625 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF3-S1 MTF value 1 entry: DADF, back, vert scan Detail To enter the setting value 1 for calculating MTF filter coefficient in vertical scanning direction on the back side at DADF stream reading.
  • Page 626 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF3-S5 MTF value 5 entry: DADF, back, vert scan Detail To enter the setting value 5 for calculating MTF filter coefficient in vertical scanning direction on the back side at DADF stream reading.
  • Page 627 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF3-S9 MTF value 9 entry: DADF, back, vert scan Detail To enter the setting value 9 for calculating MTF filter coefficient in vertical scanning direction on the back side at DADF stream reading.
  • Page 628 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFTBK-R Enter shading target VL (R): back side Detail To enter the shading target value of Red on the back side at DADF stream reading. When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 629 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFTAR3-B Enter shading target VL (B): front, 3rd Detail To enter the shading target value of Blue on the front side at the third reading position at DADF stream reading.
  • Page 630 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST-CL3 Adj CIS-ch3 offset:front,clr mode,300dpi Detail To adjust the offset value (black level) of the Scanner Unit (Front) on channel 3 in color mode with 300 dpi. The value is updated by executing CL-AGC.
  • Page 631 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST2CL2 Adj CIS-ch2 offset:front,clr mode,600dpi Detail To adjust the offset value (black level) of the Scanner Unit (Front) on channel 2 in color mode with 600 dpi. The value is updated by executing CL-AGC.
  • Page 632 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD GAIN2CL0 Adj CIS gain level:front,clr mode,600dpi Detail To adjust the detection level (gain level) of the Scanner Unit (Front) in color mode with 600 dpi. The value is updated by executing CL-AGC. Use Case - When clearing the Reader-related RAM data/replacing the SATA Flash PCB - When replacing the Scanner Unit (Front)
  • Page 633 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST3CL0 Adj CIS-ch0 offset: back,clr mode,300dpi Detail To adjust the offset value (black level) of the Scanner Unit (Back) on channel 0 in color mode with 300 dpi.
  • Page 634 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST3CL5 Adj CIS-ch5 offset: back,clr mode,300dpi Detail To adjust the offset value (black level) of the Scanner Unit (Back) on channel 5 in color mode with 300 dpi.
  • Page 635 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD OFST4CL4 Adj CIS-ch4 offset: back,clr mode,600dpi Detail To adjust the offset value (black level) of the Scanner Unit (Back) on channel 4 in color mode with 600 dpi.
  • Page 636 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD LED3CL2 Adj sec lgt src lgt time:back,clr,300dpi Detail To adjust the lighting time of the LED which is the secondary light source of the Scanner Unit (Back) in color mode with 300 dpi.
  • Page 637 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG REG-H-C Ruf adj C-clr wrt start pstn:horz scan Detail To adjust the write start position of C-color image in the horizontal scanning direction in increments of 1 pixel. Use Case When C-color displacement in the horizontal scanning direction occurs Adj/Set/Operate Method...
  • Page 638 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG REG-HS-K Adj Bk-color write start pstn: horz scan Detail To adjust the write start position of black color image in the horizontal scanning direction in smaller increments than 1 pixel.
  • Page 639 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG REG-H-M Ruf adj M-clr wrt start pstn:horz scan Detail To adjust the write start position of M-color image in the horizontal scanning direction in increments of 1 pixel. Use Case When M-color displacement in the horizontal scanning direction occurs Adj/Set/Operate Method...
  • Page 640 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG MAG-V Adj of stdrd magnifictn ratio: vert scan Detail To adjust the standard magnification ratio in the vertical scanning direction by changing the Scanner Motor speed. As the value is changed by 1, the magnification ratio is changed by 0.1%.
  • Page 641 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG BEND-K Bk-clr laser distortion crrct:vert scan Detail To correct distortion of Bk-color laser in vertical scanning direction. (Digital registration) As the value is incremented by 1, degree of distortion is changed by 1 micro m with reference to Y-color.
  • Page 642 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > IMG-REG LSR-V-K1 Adj Bk wrt start pstn:vert scan, 1st sht Detail To adjust the write start position of Bk-color image in vertical scanning direction when color displacement occurs only with the image on the 1st sheet. As the value is changed by 1, Bk-color image moves by 1 pixel.
  • Page 643 8. Service Mode ■ DENS COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS HLMT-PTY Adj ATR Sensor (Y) dens crrct upr limit Detail To adjust the upper limit of the target density correction (lower limit of TD ratio) of the ATR Sensor (Y).
  • Page 644 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS LLMT-PTY Adj ATR Sensor (Y)dens crrct lowr limit Detail To adjust the lower limit of the target density correction (upper limit of TD ratio) of the ATR Sensor (Y).
  • Page 645 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS T-SPLY-Y Adjustment of Y toner supply amount Detail To adjust the offset value of Y toner supply amount. When replacing the DC Controller PCB/clearing RAM data, enter the value of service label. Use Case When E020 occurs frequently Adj/Set/Operate Method...
  • Page 646 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS DMAX-Y Adj D-max ctrl Y-color dens target VL Detail An image failure might occur because the density target value of the D-max control becomes out of the setting table due to environment change. Adjust the offset of the yellow density target value of D-max control.
  • Page 647 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS P-TG-M Adj of ATR control M-color target value Detail To adjust the offset of the ATR patch target value for M. When the target value determined upon initialization is changed, density and the TD ratio are also changed.
  • Page 648 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DENS DMAX-K Adj D-max ctrl Bk-color dens target VL Detail An image failure might occur because the density target value of the D-max control becomes out of the setting table due to environment change. Adjust the offset of the black density target value of D-max control.
  • Page 649 8. Service Mode ■ BLANK COPIER (Service mode for printer) > ADJUST (Adjustment mode) > BLANK BLANK-T Adjustment of leading edge margin Detail To adjust the margin on the leading edge of paper. As the value is incremented by 1, the margin is increased toward the center of the paper by 1 pixel (0.0423 mm).
  • Page 650 8. Service Mode ■ V-CONT COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VCONT-Y Adj of Y-color contrast potential Detail To adjust the contrast potential for Y. As the value is incremented by 1, the contrast potential changes by 10V. +: Image becomes darker.
  • Page 651 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VCONT-C Adj of C-color contrast potential Detail To adjust the contrast potential for C. As the value is incremented by 1, the contrast potential changes by 10V. +: Image becomes darker.
  • Page 652 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VBACK-Y Adj Y-clr fog remov potntl:pln/rcycl 1,2 Detail To adjust the offset of the fogging removal potential Vback for Y-color when printing plain paper 1, 2/recycled paper 1, 2 (which paper width is A4 or larger). As the value is incremented by 1, the potential changes by 5 V.
  • Page 653 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VBACK-C Adj C-clr fog remov potntl:pln/rcycl 1,2 Detail To adjust the offset of the fogging removal potential Vback for C-color when printing plain paper 1, 2/recycled paper 1, 2 (which paper width is A4 or larger). As the value is incremented by 1, the potential changes by 5 V.
  • Page 654 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VBACK2-Y Adj Y fog remov potntl: pln/rcycl 3, etc Detail To adjust the offset of the fogging removal potential Vback for Y-color when printing plain paper 1, 2/recycled paper 1, 2 (which paper width is smaller than A4), plain paper 3, or recycled paper +: Fogging is alleviated, but white/black spots are increased due to carrier adherence.
  • Page 655 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VBACK2-C Adj C fog remov potntl: pln/rcycl 3, etc Detail To adjust the offset of the fogging removal potential Vback for C-color when printing plain paper 1, 2/recycled paper 1, 2 (which paper width is smaller than A4), plain paper 3, or recycled paper +: Fogging is alleviated, but white/black spots are increased due to carrier adherence.
  • Page 656 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VBACK3-Y Adj Y fog remov potntl:excpt pln, rcycl Detail To adjust the offset of the fogging removal potential Vback for Y-color when printing paper other than plain paper 1, 2, 3/recycled paper 1, 2, 3. +: Fogging is alleviated, but white/black spots are increased due to carrier adherence.
  • Page 657 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > V-CONT VBACK3-C Adj C fog remov potntl:excpt pln, rcycl Detail To adjust the offset of the fogging removal potential Vback for C-color when printing paper other than plain paper 1, 2, 3/recycled paper 1, 2, 3. +: Fogging is alleviated, but white/black spots are increased due to carrier adherence.
  • Page 658 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > PASCAL OFST-P-M M density adj at test print reading Detail To adjust the offset of M-color test print reading signal at auto gradation adjustment (full adjustment). When clearing the Reader-related RAM data/replacing the SATA Flash PCB, enter the value of the service label on the reader.
  • Page 659 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR ADJ-M Adjustment of color balance for M-color Detail To adjust the default value of the color balance for M-color when the density of M-color varies between devices. As the value is larger, the image gets darker.
  • Page 660 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR OFST-M Adj M-clr brit area dens&color balance Detail To adjust the bright area density and color balance of M-color. As the value is larger, the image gets darker. Decrease the value when the background cannot be read correctly because the density of a document is dark and increase the value when the density of a document is light.
  • Page 661 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR LD-OFS-Y Adj Y low dens area clr balance: copy Detail To adjust the color balance of the low density area of Y-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
  • Page 662 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR LD-OFS-C Adj C low dens area clr balance: copy Detail To adjust the color balance of the low density area of C-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
  • Page 663 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR MD-OFS-Y Adj Y mid dens area clr balance: copy Detail To adjust the color balance of the medium density area of Y-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
  • Page 664 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR MD-OFS-C Adj C mid dens area clr balance: copy Detail To adjust the color balance of the medium density area of C-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
  • Page 665 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR HD-OFS-Y Adj Y hi dens area clr balance: copy Detail To adjust the color balance of the high density area of Y-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
  • Page 666 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR HD-OFS-C Adj C hi dens area clr balance: copy Detail To adjust the color balance of the high density area of C-color for copy operation. As the value is larger, the image gets darker. A value obtained by adding the value adjusted in [Fine Adjust Density] in the main menu to the setting value of this item is applied as the actual density value.
  • Page 667 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR PL-OFS-Y Adj Y-clr low dens area clr balance: PDL Detail To adjust the color balance of the low density area of Y-color at PDL print. As the value is larger, the image gets darker. In case of data generated by the printer driver and stored in Mail Box, a value obtained by adding the value adjusted in [Fine Adjust Density] in [Access Stored Files] to the setting value of this item is applied as the actual density value.
  • Page 668 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR PL-OFS-K Adj Bk-clr low dens area clr balance:PDL Detail To adjust the color balance of the low density area of Bk-color at PDL print. As the value is larger, the image gets darker. In case of data generated by the printer driver and stored in Mail Box, a value obtained by adding the value adjusted in [Fine Adjust Density] in [Access Stored Files] to the setting value of this item is applied as the actual density value.
  • Page 669 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR PM-OFS-C Adj C-clr mid dens area clr balance: PDL Detail To adjust the color balance of the medium density area of C-color at PDL print. As the value is larger, the image gets darker. In case of data generated by the printer driver and stored in Mail Box, a value obtained by adding the value adjusted in [Fine Adjust Density] in [Access Stored Files] to the setting value of this item is applied as the actual density value.
  • Page 670 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > COLOR PH-OFS-M Adj M-clr hi dens area clr balance: PDL Detail To adjust the color balance of the high density area of M-color at PDL print. As the value is larger, the image gets darker. In case of data generated by the printer driver and stored in Mail Box, a value obtained by adding the value adjusted in [Fine Adjust Density] in [Access Stored Files] to the setting value of this item is applied as the actual density value.
  • Page 671 8. Service Mode ■ HV-TR COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 1TR-TGY Y pry trn ATVC tgt crrnt:pln/rcycl1,2 Detail To adjust the offset of the target current value for Y-color upon primary transfer ATVC control for plain paper 1, 2/recycled paper 1, 2 (which paper width is A4 or larger).
  • Page 672 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 1TR-TGC C pry trn ATVC tgt crrnt:pln/rcycl1,2 Detail To adjust the offset of the target current value for C-color upon primary transfer ATVC control for plain paper 1, 2/recycled paper 1, 2 (which paper width is A4 or larger). Increase the value when spots, mottled image, or image failure due to insufficient transfer current occurs.
  • Page 673 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-OFF Uniform adj sec trn ATVC ppr allot voltg Detail To uniformly adjust paper allotted voltage in secondary transfer ATVC control regardless of paper type, 1st/2nd side or environment. When transfer failure occurs on an image, increase/decrease the value in the -30 to 30 (-900 to 900 V) range in increments of 10 (30 V).
  • Page 674 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 1TR-TGC2 Adj C pry trns ATVC tgt crrnt: other ppr Detail To adjust the offset of the target current value for C-color upon primary transfer ATVC control for other types of papers.
  • Page 675 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 1TR-TGY3 Adj Y pry trn ATVC tgt crrnt:pln/rcycl 3 Detail To adjust the offset of the target current value for Y-color upon primary transfer ATVC control for plain paper 1, 2/recycled paper 1, 2 (which paper width is smaller than A4), plain paper 3, or recycled paper 3.
  • Page 676 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 1TR-TGC3 Adj C pry trn ATVC tgt crrnt:pln/rcycl 3 Detail To adjust the offset of the target current value for C-color upon primary transfer ATVC control for plain paper 1, 2/recycled paper 1, 2 (which paper width is smaller than A4), plain paper 3, or recycled paper 3.
  • Page 677 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 1TR-TK42 Bk-c pry trns ATVC tgt crrnt: other ppr Detail To adjust the offset of the target current value for Bk-color (in full color mode) upon primary transfer ATVC control for other types of papers.
  • Page 678 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-N1-2 Sec trn ATVC ctrl ppr allot V: pln1 2nd Detail To adjust the paper allotted voltage applied to the 2nd side of plain paper 1 at secondary transfer ATVC control.
  • Page 679 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-N3-2 Sec trn ATVC ctrl ppr allot V: pln3 2nd Detail To adjust the paper allotted voltage applied to the 2nd side of plain paper 3 at secondary transfer ATVC control.
  • Page 680 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-R2-2 Sec trn ATVC ctrl ppr allot V:rcycl2 2nd Detail To adjust the paper allotted voltage applied to the 2nd side of recycled paper 2 at secondary transfer ATVC control.
  • Page 681 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-H1-2 Sec trn ATVC ctrl ppr allot V: hvy1 2nd Detail To adjust the paper allotted voltage applied to the 2nd side of heavy paper 1 at secondary transfer ATVC control.
  • Page 682 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-H3-2 Sec trn ATVC ppr allot V: heavy 4/5, 2nd Detail To adjust the paper allotted voltage applied to the 2nd side of heavy paper 4/5 at secondary transfer ATVC control.
  • Page 683 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-LA-1 Sec trn ATVC ctrl ppr allot V: label 1st Detail To adjust the paper allotted voltage applied to the 1st side of label paper at secondary transfer ATVC control.
  • Page 684 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-B-1 Sec trn ATVC ctrl ppr allot V: bond 1st Detail To adjust the paper allotted voltage applied to the 1st side of bond paper at secondary transfer ATVC control.
  • Page 685 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-EN-1 Sec trn ATVC ctrl ppr allot V: envlp 1st Detail To adjust the paper allotted voltage applied to the 1st side of envelope at secondary transfer ATVC control.
  • Page 686 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR T2TR-N1 Adj of lead edge weak bias: pln ppr 1 Detail To adjust the offset of the leading edge weak bias for plain paper 1. Decrease the value if white spots occur. Increase the value if density on the leading edge of paper is low (transfer is weak).
  • Page 687 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR T2TR-R1 Adj of lead edge weak bias: rcycl ppr 1 Detail To adjust the offset of the leading edge weak bias for recycled paper 1. Decrease the value if white spots occur. Increase the value if density on the leading edge of paper is low (transfer is weak).
  • Page 688 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR T2TR-H1 Adj of lead edge weak bias: heavy ppr 1 Detail To adjust the offset of the leading edge weak bias for heavy paper 1. Decrease the value if white spots occur. Increase the value if density on the leading edge of paper is low (transfer is weak).
  • Page 689 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR T2TR-P Adj of leading edge weak bias: postcard Detail To adjust the offset of the leading edge weak bias for postcard. Decrease the value if white spots occur. Increase the value if density on the leading edge of paper is low (transfer is weak).
  • Page 690 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR 2TR-TH-2 Sec trn ATVC ctrl ppr allot V: thin 2nd Detail To adjust the paper allotted voltage applied to the 2nd side of thin paper at secondary transfer ATVC control.
  • Page 691 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ ADJ-C1 Cassette1 write start pstn in horz scan Detail To adjust the image write start position in the horizontal scanning direction when feeding paper from the Cassette 1. As the value is changed by 1, the left margin is changed by 0.1 mm.
  • Page 692 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ ADJ-C4 Cassette 4 write start pstn in horz scan Detail To adjust the image write start position in the horizontal scanning direction when feeding paper from the Cassette 4. As the value is changed by 1, the margin on the left edge of paper is changed by 0.1 mm.
  • Page 693 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ ADJ-C2RE Write start pstn in horz scan:Cst2 2nd Detail To adjust the image write start position on the second side in the horizontal scanning direction when feeding paper from the Cassette 2. As the value is changed by 1, the left margin is changed by 0.1 mm.
  • Page 694 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ ADJ-MFRE Write start pstn in horz scan:MPTray 2nd Detail To adjust the image write start position on the second side in the horizontal scanning direction when feeding paper from the Multi-purpose Tray. As the value is changed by 1, the left margin is changed by 0.1 mm.
  • Page 695 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ LP-FEED1 Adj pre-registration arch amount: PS200 Detail To adjust the arch amount before registration at process speed of 200 mm/sec. As the value is changed by 1, the arch amount is changed by 0.1 mm. +: Increase -: Decrease The setting is applied in case of pickup from a cassette/Multi-purpose Tray and 1-sided/2-sided...
  • Page 696 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ REG-LEFT Adj of img write start pstn in horz scan Detail To adjust the image write start position in the horizontal scanning direction. As the value is incremented by 1, the margin on the left edge of paper is increased by 0.1 mm. +: Left margin becomes larger (An image moves to the right.) -: Left margin becomes smaller (An image moves to the left.) When replacing the DC Controller PCB/clearing RAM data, enter the value of service label.
  • Page 697 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ REG-MFH2 Adj ppr lead edge margin: heavy 4/5, MP Detail To adjust the leading edge margin of heavy paper 4/5 that is fed from the Multi-purpose Tray by changing the timing to turn ON the Registration Motor.
  • Page 698 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ REG-ENV Adj ppr lead edge margin: envelope, cst Detail To adjust the leading edge margin of envelope that is fed from a cassette by changing the timing to turn ON the Registration Motor.
  • Page 699 8. Service Mode ■ CST-ADJ COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CST-ADJ CST-VLM1 Adj Cassette 1 level detect threshold VL Detail To adjust the timing to switch the scale indicating paper level in the Cassette 1 from "3" to "2". Since the paper level to display is switched at the height where papers are stacked, the paper level detection can be changed by adjusting the timing to detect it.
  • Page 700 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CST-ADJ CST-VLM4 Adj Cassette 4 level detect threshold VL Detail To adjust the timing to switch the scale indicating paper level in the Cassette 4 from "3" to "2". Since the paper level to display is switched at the height where papers are stacked, the paper level detection can be changed by adjusting the timing to detect it.
  • Page 701 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > MISC ACS-EN Set judgment area in ACS mode:front side Detail To set the judgment area in ACS mode. As the greater value is set, the judgment area is widened. Use Case When adjusting the judgment area in ACS mode Adj/Set/Operate Method...
  • Page 702 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > MISC K-ADJ3 Set criteria for black text: back side Detail To set the judgment level of black characters at text processing (back side at duplex reading with 1 path).

  • Page 703: Function (Operation / Inspection Mode)

    8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > MISC SH-ADJ Adj of sharpness: Copyboard, DADF front Detail To adjust the sharpness of image in copyboard reading mode and image on the front side in duplex stream reading mode that is set in Settings/Registration menu.
  • Page 704 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL CARD Card number setting Detail To set the card number to be used for Card Reader. A series of numbers from the entered number to the number of cards specified by CARD-RNG can be used.
  • Page 705 This is displayed only when the Embedded-RDS third-party extended function is available. Use Case When the non-Canon-made extension function of the Embedded-RDS is available Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 706 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL CNT-INTV Set counter send interval to SC server Detail To set the interval of sending counter information to the sales company's server in a unit of one hour.
  • Page 707 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL BIT-SVC OFF/ON of Web service of E-RDS Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set ON/OFF of Web service function of E-RDS. When OFF is selected, authentication information cannot be obtained from E-RDS.
  • Page 708 COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL SUB-IF Set for line connecting to cloud service Detail To select the network line connecting to the Canon cloud service Use Case When the Canon cloud service is used with a sub line Adj/Set/Operate Method...
  • Page 709 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CCD MTF-CLC Deriving of MTF filter coefficient Detail To derive the MTF filter coefficient to be set for ASIC based on the MTF value which has been backed up.
  • Page 710 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CCD BK-SHD3 Paper back shading correction 3 Detail To generate the paper back shading correction data by scanning the Standard White Plate of the Paper Back Reading Glass with the Scanner Unit (Back). Use Case - When replacing the SATA Flash PCB - When replacing the Scanner Unit (Back)
  • Page 711 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PANEL LED-CHK Check of Control Panel LED Detail To check whether the LED on the Control Panel lights up. Use Case When replacing the LCD Panel Adj/Set/Operate Method 1) Select the item, and then press OK key.
  • Page 712 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PART-CHK Specification of operation fan Detail To specify the fan to operate. Use Case When replacing the fan/checking the operation Adj/Set/Operate Method Enter the value, and then press OK key. Display/Adj/Set Range 1 to 10 1: Drum Unit Suction Cooling Fan (FM01), 2: Duplex Cooling Fan 2 (FM04), 3: Delivery Cooling...
  • Page 713 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PART-CHK Specification of operation Solenoid Detail To specify the Solenoid to operate. Use Case When replacing the Solenoid/checking the operation Adj/Set/Operate Method Enter the value, and then press OK key. Display/Adj/Set Range 1 to 3 1: Primary Transfer Disengagement Solenoid (SL01), 2: Duplex Solenoid (SL02), 3: Registration...
  • Page 714 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR ERR-HIST Clear of error code history Detail To clear the error code history. Use Case When clearing the error code history Adj/Set/Operate Method Select the item, and then press OK key. PWD-CLR Clear of system administrator password Detail...
  • Page 715 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR MN-CON Deletion of setting values Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To delete the setting values of address lists, forwarding settings, Settings/Registration and service mode.
  • Page 716 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR ERDS-DAT Initialization of E-RDS SRAM data Detail To initialize the "internal setting values" of the Embedded-RDS stored in the SRAM. "Internal setting values" are ON/OFF of E-RDS, server's port number, server's SOAP URL, and communication schedule with the server (how often the data is acquired), etc.
  • Page 717 4: A jar file and data of MEAP application which has been installed additionally Related Service Mode COPIER> FUNCTION> CLEAR> JV-CACHE Supplement/Memo MEAP applications bundled as standard: system application, built-in login application MEAP applications installed additionally: non-Canon-made login application, general application, etc. CUSTOM2 [For customization] KEY-HCD For R&D...
  • Page 718 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-R SCANLMP2 Lighting check of Scanner Unit (Bck) LED Detail To light up the LED of the Scanner Unit (Back) for 3 sec. Check whether there is a missing block or no lighting in LED. Use Case When replacing the LED of the Scanner Unit Adj/Set/Operate Method...
  • Page 719 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P 1ATVC-EX Execute of primary transfer ATVC control Detail To execute the primary transfer ATVC control. Use Case When reflecting the changed target current of primary transfer ATVC control Adj/Set/Operate Method Select the item, and then press OK key.
  • Page 720 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P T1-UP Execution of all ITB disengagement mode Detail To disengage the ITB from the Photosensitive Drums of all colors to prevent making small cuts on the ITB when removing and then installing the Drum Unit/ITB.
  • Page 721 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P FX-RGPOS Spec ppr src at side reg displc ppr chck Detail To specify the paper source that is used for checking side registration displacement of paper. After setting A4R paper on the specified paper source, execute COPIER>...
  • Page 722 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P PSCL-PRT Output grdtn/clr tone crrct log report Detail To output the execution log of auto gradation adjustment/auto correction color tone in the form of a report.
  • Page 723 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SYSTEM CHK-TYPE Spec HD-CLEAR/HD-CHECK exe partition No. Detail To specify the partition number of the HDD to execute HD-CLEAR/HD-CHECK. Use Case When executing HD-CLEAR/HD-CHECK Adj/Set/Operate Method Enter the setting value, and then press OK key.
  • Page 724 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SYSTEM DSRAMBUP Backup of DC Controller PCB SRAM Detail To back up the setting data in SRAM of the DC Controller PCB. Use Case When replacing the DC Controller PCB for troubleshooting at the time of trouble occurrence Adj/Set/Operate Method Select the item, and then press OK key.
  • Page 725 8. Service Mode ■ DBG-LOG COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > DBG-LOG LOG2USB Storage of debug log to USB memory Detail To store a set of debug logs to the USB flash drive at the error occurrence. A type of log to be collected is set in LOG-TRIG.

  • Page 726: Option (Specification Setting Mode)

    SI: Slovenia, GR: Greece, EE: Estonia, RU: Russia, SK: Slovakia, RO: Romania, HR: Croatia, BG: Bulgaria, TR: Turkey, TH: Thailand, VN: Vietnam, AR: Argentina, IN: India YY: Language (Fixed; e.g. ja: Japanese) ZZ: Location (Fixed; e.g. 00: CANON) AA: Paper size configuration (00: AB configuration, 01: Inch configuration, 02: A configuration, 03: Inch/AB configuration) Default Value It differs according to the location.
  • Page 727 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW INTROT-1 Set ATR ctrl patch density dtct interval Detail To set the offset of the interval (the number of sheets) for patch density detection executed at ATR control.
  • Page 728 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW BK-4CSW Set simple full clr mode: hvy ppr, Bk-m Detail To set the conditions to switch single Bk-color mode to simple full color mode according to the type of heavy paper.
  • Page 729 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW KSIZE-SW ON/OFF of Chinese paper (K-size) display Detail To set whether to display Chinese paper (K-size paper: 16K) as an original size at the time of copying or scan and store.
  • Page 730 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW MIBCOUNT Scope range set of Charge Counter MIB Detail To set the range of counter information that can be obtained as MIB (Management Information Base). Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 731 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW RPT2SIDE Set of report 1-sided/2-sided output Detail To set whether to use 1-sided or 2-sided for report output of service mode. Use Case When making 1-sided report output Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 732 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW CDS-MEAP Set to allow MEAP installation by admin Detail * Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to allow the user (administrator) to install MEAP applications from CDS and enable iR options.
  • Page 733 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW PRE-CURL ON/OFF of curl alleviation mode: Heavy Detail To set ON/OFF of curl alleviation mode for heavy paper, etc. When 1 is set, the initial rotation is extended and the paper intervals become wider. As a result, paper curl can be alleviated, but productivity decreases.
  • Page 734 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW PDL-Z-LG Setting of drawing algorithm Detail To switch the drawing algorithm of the iR C series and the iR-ADV C series to obtain output expected by the user. When 0 is set, image is output as displayed on the screen by the new algorithm adopted from the iR-ADV C Series.
  • Page 735 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW AMSOFFSW Enabling of AMS mode Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To enable the AMS mode. When 0 is set, the AMS mode is enabled.
  • Page 736 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW MIB-NVTA RFC-compatible character stringMIB write Detail As default, MIB object which NVT-ASCII can be written exists in order to link with LUI entry value. This violates RFC order, so a problem like garbled 2-byte characters may occur in the SNMP monitoring system, such as the 3rd vendor's MPS.
  • Page 737 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW BXSHIFT Setting of binding at 0mm binding margin Detail To set whether to judge the job as a job "without binding" when storing a PDL job in Inbox while the binding margin is set to "0".
  • Page 738 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW T-DLV-CL YMC Tonr Cont prior dvry alm notice tmg Detail To set the toner level as the timing to notify the prior delivery alarm for the Y/M/C-color Toner Container.
  • Page 739 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW DFTSCNSZ Setting of default scan size Detail To set the default scan size when scan size is not specified. Use Case Upon user's request Display/Adj/Set Range 0 to 1 0: LTR, 1: LGL Default Value...
  • Page 740 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW R-DR-FAN Adj Right Door Unit Fan airflow amount Detail To set the rotation speed of the Right Door Unit Fan during printing. When 2 is set, the heat exhaust efficiency is improved so it can alleviate papers to be stuck together at the time of delivery.
  • Page 741 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW 2TR-TBLS Set sec transfer bias correction table Detail To set the secondary transfer bias correction table according to the paper to be used. Since physical properties of paper are different for each location, use the table according to the paper to be used.
  • Page 742 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW WT-FL-LM No. of fed sht after wst tonr full dtct Detail Since the Waste Toner Sensor PCB detects toner full optically, timing to display the waste toner near full notice may vary depending on the concentration of toner.
  • Page 743 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW T1CL-UP Set of mod shift tmg at clr/black switch Detail To set the timing to shift from color mode to black mode when switching between color and black. When the image is switched from color to black, an image failure may occur on the B&W image.
  • Page 744 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW DCONRTRY Set of retry at DCON comctn error occur Detail To set whether to perform retry processing when communication error occurs between the Main Controller and the DC Controller. Set 1 to 3 when E733 occurs.
  • Page 745 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW D-DLV-C Set C Drum prior dvry alarm notice tmg Detail To set the timing to notify the prior delivery alarm for the Drum Unit (C). Use Case When changing the timing to notify the end of life according to the usage status Adj/Set/Operate Method...
  • Page 746 8. Service Mode ■ DSPLY-SW COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW UI-COPY ON/OFF of copy screen display Detail To set whether to display or hide the copy function. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 747 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW FXMSG-SW ON/OFF of Fixing Assembly replace mssg Detail To set whether to display the message prompting to replace the Fixing Assembly on the Control Panel when the counter for life judgment reaches the specified value. When FXMSG-SW is 1 and COPIER>...
  • Page 748 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW UI-WEB ON/OFF of Web browser screen display Detail To set whether to display or hide the Web browser screen. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 749 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW UI-SBOX ON/OFF of Advanced Box screen display Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set ON/OFF of the Advanced Box screen on the Control Panel. The setting values 0 (OFF) and 1 (ON) are linked with OFF and ON of [Advanced Box/Network] in [Settings/Registration] respectively.
  • Page 750 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW CLN-SEL Set of condensation prev main unit clean Detail To set the effect of cleaning inside the main unit for condensation prevention. When 0 is set, cleaning inside the main unit is not executed. When 1 to 3 is set, an item for condensation prevention is displayed in Settings/Registration, and the level of effect of cleaning inside the main unit can be set.
  • Page 751 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW UI-PPA ON/OFF of PPA screen display Detail To set whether to display PPA-related information on the Control Panel or remote UI. The setting is linked with LGCY-SCP. When LGCY-SCP is set to 0, the setting of this item becomes 1.
  • Page 752 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW T-LW-BK Set Bk-clr Tonr Cont level warn thrshld Detail To set the threshold value for the toner level in the Bk-color Toner Container. When the toner level becomes below the threshold value while TNR-WARN is 0, a toner level warning message "Toner is low.
  • Page 753 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW PCMP-DSP Set copy cmpl scrn dspl:chg w/devc alone Detail To set whether to display the screen indicating completion of copying at the time of charging with a device alone.
  • Page 754 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW SVC-SRA Display/hide of DBS installation button Detail To set whether to display the [Install Data Backup Service] button on the CDS Updater screen (user mode/service mode). Use Case When switching to install/not to install the Data Backup Service via network Adj/Set/Operate Method...
  • Page 755 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK SMTPRXPN Setting of SMTP reception port number Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set SMTP reception port number. Use Case Upon user's request Adj/Set/Operate Method...
  • Page 756 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK NS-GSAPI Limit GSSAPI auth method at SMTP auth Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To restrict use of GSSAPI authentication method at the time of SMTP authentication. Use Case Upon user's request Adj/Set/Operate Method...
  • Page 757 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK NS-PLN Limit plaintext auth at SMTPauth noencry Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To restrict use of PLAIN/LOGIN authentication, which is plaintext, at the time of SMTP authentication under the environment where the communication packet is not encrypted.
  • Page 758 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK LPD-PORT Setting of LPD port number Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the LPD port number. Use Case Upon user's request Adj/Set/Operate Method...
  • Page 759 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK PROXYRES Setting of proxy response to Windows Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to provide proxy response or return the device status when an inquiry is received via Windows while the device is in sleep mode.
  • Page 760 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK NCONF-SW ON/OFF of Network Configurator function Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set ON/OFF of Network Configurator function. If the user does not use the function, select OFF to prevent remote attack through network.
  • Page 761 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK ILOGKEEP Set of IP address block log hold time Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the retention time from the log time of IP block. When access is made again from a same IP address which was blocked before, if it is within the retention time of the previous log, its log is not recorded.
  • Page 762 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK SIPAUDIO Set of SIP session establishment order Detail To set whether to establish audio session or T.38 session first with SIP. Usually, audio session followed by T.38 session is established when using IPFAX in an intranet environment.
  • Page 763 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK FTPMODE Set of FTP print default operation mode Detail To set the default operation mode of FTP print. Switch the default operation mode between ASCII mode and BIN mode in accordance with user's environment.
  • Page 764 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK WLAN-USE Setting of wireless LAN invalidation Detail To set whether to disable the wireless LAN. Bringing in and installation of the wireless LAN equipment may be prohibited depending on user. In such case, set 0 to prevent the wireless LAN to be used.
  • Page 765 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK UUID-SW UUID generation method change Detail To change to the new UUID generation method when a failure due to the UUID conflict occurred. Use Case When the UUID conflict between multiple devices occurred with following symptoms - When searching for the device, one of devices can't be found or the same device is duplicated - When using AirPrint from MacOS, second and later devices cannot be used for scanning...
  • Page 766 8. Service Mode ■ CLEANING COPIER (Service mode for printer) > OPTION (Specification setting mode) > CLEANING OHP-PTH Set of ITB clean transp threshold value Detail To set the number of sheets for ITB cleaning interval to be executed when feeding transparency. When a large number of transparencies is fed, surface active agent adheres to the ITB, and the blade bounds in small motions.
  • Page 767 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CLEANING DR-CL-T Setting of toner band formation interval Detail To set the toner band formation interval. Decrease the value if noise comes from the Photosensitive Drum due to the flipped Cleaning Blade or an ITB cleaning failure occurs while the ITB is worn and lacks gloss.
  • Page 768 8. Service Mode ■ FEED-SW COPIER (Service mode for printer) > OPTION (Specification setting mode) > FEED-SW EVLP-SPD Envelope feeding speed setting Detail To set the envelope feeding speed. By feeding an envelope at 1/2 speed (default) in the case of a high humidity environment, the glue flap may adhere at the time of fixing.
  • Page 769 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-SPD FIX-ROT Idle rotn end temp after small ppr feed Detail When feeding the small size paper following the large size paper on the Fixing Assembly, the temperature at both edges of Fixing Film is higher than the center.
  • Page 770 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-SPD DWN-TMP3 Set ppr intvl 25cpm mode temp threshold Detail To set the threshold value of the temperature of the Developing Assembly to shift to paper interval 25 cpm mode.
  • Page 771 8. Service Mode ■ IMG-MCON COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON PASCAL Use/no use of auto gradation adj data Detail To set to use/not to use the gradation adjustment data gamma LUT that is generated by auto gradation adjustment (Full/Quick Adjust) control.
  • Page 772 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON PRN-FLG Select of image area flag (PDL image) Detail To set the image area flag for image processing which is performed when a PDL image fails to be compressed at a specified compression rate.
  • Page 773 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON TMIC-BK ON/OFF of TMIC Bk_LUT end edge correct Detail To set ON/OFF of the trailing edge adjustment of Bk_LUT for PDL and for copy which are used by TMIC.
  • Page 774 Display/Adj/Set Range 1 to 3 1: CS680 68g (Except for USA and EU. Mainly for Japan) 2: Canon Multipurpose 20lb/75g (For USA) 3: Canon Red Label Professional 80g (For EU) Default Value It differs according to the location. AST-SEL Adj of advanced smoothing effect Detail To adjust the smoothing effect which is set in the advanced smoothing UI.
  • Page 775 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON PSCL-TBL Setting of Bk-color density increase Detail To set whether to increase the density of Bk-color. When 1 is set, the parameters of auto gradation adjustment are adjusted so that Bk-color becomes darker.
  • Page 776 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV ADJ-VPP Adj of dev AC bias Vpp: plain/rcycl 1/2 Detail To adjust Vpp of the developing AC bias when printing plain paper 1, 2/recycled paper 1, 2 (which paper width is A4 or larger).
  • Page 777 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV DMX-OF-K Adj of Bk-color D-max target density Detail To adjust the target density of D-max control in the case where density of solid area on Bk-color image is not appropriate even when auto gradation adjustment is executed.
  • Page 778 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV DEVL-THM Set toner ejectn img duty threshold (M) Detail To set the threshold value for average image ratio where M-toner ejection is executed. As the value is larger, coarseness is decreased, but productivity is lowered and toner consumption is increased.
  • Page 779 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-DEV D-PTN Set 47/96 mm horizontal line prevention Detail To set whether to form dot patterns on the Photosensitive Drum when horizontal lines appear at 47/96 mm intervals. As the value is larger, appearance of horizontal lines can be prevented.
  • Page 780 8. Service Mode ■ IMG-TR COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-TR 2TR-RVON Setting of trailing edge weak bias Detail To set the conditions to apply weak bias on the trailing edge of paper. When 0 is set, weak bias is applied to the trailing edge of paper in single Bk mode. When 1 is set, the bias is applied in single Bk mode/color mode.
  • Page 781 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TBL2 Fixing control temperature:Heavy paper 1 Detail To set the offset of fixing control temperature for heavy paper 1 (106 to 128 g/m2). As the value is incremented by 1, the control temperature is increased by 5 deg C from the specified value.
  • Page 782 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TBL5 Fixing control temperature: Thin ppr Detail To set the offset of fixing control temperature for thin paper (60 to 63 g/m2). As the value is incremented by 1, the control temperature changes by 5 deg C from the specified value.
  • Page 783 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-TMP3 Image leading edge control temp: heavy 2 Detail To set the offset of image leading edge control temperature for heavy paper 2 (129 to 150 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
  • Page 784 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-TMP6 Image leading edge control temp:envelope Detail To set the offset of image leading edge control temperature for envelope. As the value is incremented by 1, the control temperature is increased by 5 deg C from the specified value.
  • Page 785 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FLYING ON/OFF of flying start temperature ctrl Detail To set ON/OFF of flying start temperature control. When "1" is set, the flying start temperature control is not executed. This is more life-conscious for Fixing Assembly compared to "0".
  • Page 786 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-TMP7 Image leading edge control temp: pln 2 Detail To set the offset of image leading edge control temperature for plain paper 2 (76 to 90 g/m2). As the value is incremented by 1, the control temperature is increased by 5 deg C from the specified value.
  • Page 787 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX PRE-FXRL Pressure Roller soiling prevention mode Detail To set ON/OFF of Pressure Roller soiling prevention mode when feeding calcium carbonate paper. When 1 is set, the paper intervals become wider and temperature of the Pressure Roller is increased.
  • Page 788 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TB11 Fixing control temperature: Rcycl ppr 1 Detail To set the offset of fixing control temperature for recycled paper 1(64 to 75 g/m2). As the value is incremented by 1, the control temperature is increased by 5 deg C from the specified value.
  • Page 789 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-TM13 Image leading edge control temp: rcycl 2 Detail To set the offset of image leading edge control temperature for recycled paper 2 (76 to 90 g/m2). As the value is incremented by 1, the control temperature is increased by 5 deg C from the specified value.
  • Page 790 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FXS-TM16 Image leading edge control temp: heavy 4 Detail To set the offset of image leading edge control temperature for heavy paper 4 (164 to 180 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
  • Page 791 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TB25 Set fixing control temp: heavy paper 5 Detail To set the offset of fixing control temperature for heavy paper 5 (181 to 220 g/m2). As the value is changed by 1, the control temperature is changed by 5 deg C.
  • Page 792 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM PDLEVCT1 Set event skipping at continuous PDL job Detail To set event skipping at continuous PDL job. During continuous operation, processing performance may be decreased due to other events generated by the event in operation.
  • Page 793 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM DEV-SP3 Device special settings 3 Detail To execute the device special settings 3. Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 794 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM FAN-POST Dup Cool Fan oprtn time:aftr 1-sided fd Detail To set the operation time of the Duplex Cooling Fan after performing 1-sided feeding. As the value is larger, water droplets occurred on the Feed Path during 1-sided printing can be removed, but downtime is increased.
  • Page 795 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM RDEV-SP4 RCON device special settings 4 Detail To execute the device special setting. Use Case For customization Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
  • Page 796 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM FPOT-MD [For customization] MEDIA-EX [For customization] ■ USER COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER COPY-LIM Setting of upper limit for copy Detail To set the upper limit value for copy.
  • Page 797 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER COUNTER4 Setting of software counter 4 Detail To set counter type for software counter 4 on the Counter Check screen. Use Case Upon user/dealer's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 798 Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set charge count transmission of PDL job to the connecting charging management device (Coin Manager or non-Canon-made control card). Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 799 1 at the time of Collate mode, as bind figure while the value of COPIES command for the next page or later is invalid. Same control applies as Canon-made PCL at the time of non- sorted mode)
  • Page 800 Display/Adj/Set Range 0 to 1 0: No transmission, 1: Transmission Default Value Supplement/Memo Charging management device: Coin Manager, Non-Canon-made control card DFLT-CPY Setting of color mode for copy Detail To set the default color mode for copy operation. To reflect the change, it is necessary to initialize the default settings of copy function in one of the following two ways.
  • Page 801 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER DFLT-BOX Setting of color mode for Mail Box scan Detail To set the default color mode for Mail Box scan operation. To reflect the change, it is necessary to initialize the default settings of scan and store function in the screen displayed by pressing [Scan] in the main menu with one of the following methods.
  • Page 802 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER FREG-SW For R&D IFAX-SZL Setting of IFAX send size limit Detail To set for restricting data size at the time of IFAX transmission that does not go through the server. With the setting to restrict the data size, there will be #830 error in the case of sending data that exceeds the upper limit value.
  • Page 803 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER PRNT-POS ON/OFF of all pauses at error job cancel Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to pause the print operation of following jobs when a job is canceled due to an error inside the machine (#037, etc.) except service calls during PDL print.
  • Page 804 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER PS-MODE Setting of PS print line drawing Detail Details To set the line drawing processing at PS print. In case that line width differs according to the print position, when 8 is set, PostScript interpreter automatically adjusts the line width.
  • Page 805 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER JA-FUNC Display of job archive function ON/OFF Detail To display ON/OFF of job archive function. Make the setting with the MEAP program which supports job archiving. Use Case When using the job archive function Adj/Set/Operate Method...
  • Page 806 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER FROM-OF Deletion of mail sender's address Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to delete the sender's address (From) at the time of e-mail transmission. Use Case Upon user's request Adj/Set/Operate Method...
  • Page 807 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER LDAP-DEF Initial condtn set of LDAP server search Detail To set initial condition for search target attribute that is specified at the time of LDAP server Details search.
  • Page 808 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER STPL-MAX Set of max number of sheets for staple Detail To set the maximum number of sheets to be stapled in the Finisher. When 1 is set, the stapling capacity becomes 50 sheets. Use Case Upon user's request (to increase the stapling capacity) Adj/Set/Operate Method...
  • Page 809 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER CTCHKDSP Display/hide of counter print Detail To set whether to display or hide "Print List" on the Counter Check screen. Model name, model number information, counter check date and counter information can be output as a total count management report.
  • Page 810 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER JA-DFAX Setting of direct fax transmission: SAM Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the direct fax transmission when iW SAM is enabled. When 1 is set, the direct fax transmission is enabled.
  • Page 811 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER JA-PREV Setting of preview page deletion: SAM Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether a page is deleted from the scan preview screen at the time of iW SAM When 1 is set, a page is deleted from the scan preview screen.
  • Page 812 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER JA-RUI Setting of Inbox document access: SAM Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the Inbox document access from remote UI at the time of iW SAM When 1 is set, accessing to the Inbox document from remote UI is enabled.
  • Page 813 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER SNDSTREN Set of setting delete aftr scan and send Detail To set whether to delete the transmission settings except for the address after transmission from the "Scan and Send"...
  • Page 814 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER SJ-CLMSK ON/OFF secured job stop button display Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to display the button to stop a secured job. When 0 is set, the stop button is displayed.
  • Page 815 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER LGCY-SCP Setting of PPA/secured print switch Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to use the PPA function or the conventional secured print function. Set 0 when using the PPA function.
  • Page 816 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER CNT-PRT ON/OFF of parts counter report output Detail To set whether to print parts counter values on the counter report. Use Case When grasping the estimated life of parts while the monitoring service function is not used Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 817 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER TNRBEXGR ON/OFF oprtn hold: Tonr Cont early rplce Detail To set whether to hold the operation when the Toner Container is prematurely replaced although it can still be used. When a new Toner Container is inserted while 1 is set, a message is displayed and the operation is held.
  • Page 818 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER INSTDT-H Register installation date info: hour Detail To set the information on the installation date (hour). Use Case - At installation - When replacing the HDD Adj/Set/Operate Method Enter the setting value, and then press OK key.
  • Page 819 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CST CST2-P1 Setting of Cst2 paper size (A5R/STMTR) Detail To set the paper size (A5R/STMTR) used in the Cassette 2. Use Case When setting the paper size for the Cassette 2 Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
  • Page 820 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CST C2-K-SW Set of EXEC/16K size support: Cassette 2 Detail To set whether to support EXEC or 16K size (K-size paper) by the Cassette 2. This setting is enabled only for the location where K-size paper can be selected in the Control Panel menu.
  • Page 821 8. Service Mode ■ ACC COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC COIN Setting of charge management Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set charging management method. Use Case At installation of Coin Manager Adj/Set/Operate Method...
  • Page 822 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC CC-SPSW Setting of control card I/F support Detail To set support level of control card (CCIV/CCV) interface. To keep processing performance of the printer engine, set 1. To correctly stop the output by the upper limit number of sheets, set 2.
  • Page 823 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC MAX-PRC Set of Coin Manager maximum price Detail To set the maximum amount to be handled with Coin Manager. Enter 8800 when specifying 8800 Japanese yen as the maximum amount to be handled with the Coin Manager that supports Japanese yen.
  • Page 824 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC MEAP-SRL Set to allow serial comctn from MEAP app Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to allow serial communication of MEAP application. When 1 is set, serial communication of the machine is stopped and only the serial communication with MEAP application is available.
  • Page 825 8. Service Mode ■ LCNS-TR COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-SEND Installation state dspl of SEND function Detail To display installation state of SEND function when transfer is disabled. Use Case When checking whether SEND function is installed Adj/Set/Operate Method 1) Select ST-SEND.
  • Page 826 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-SPDF Trns license key dspl of Searchable PDF Detail To display transfer license key to use Searchable PDF when transfer is disabled. Use Case - When replacing HDD - When replacing the device Adj/Set/Operate Method 1) Select ST-SPDF.
  • Page 827 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-SCR Install state dspl of Encry Secure Print Detail To display installation state of Encrypted Secure Print when transfer is disabled. Use Case When checking whether Encrypted Secure Print is installed Adj/Set/Operate Method 1) Select ST-SCR.
  • Page 828 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-WEB Install state dspl: Web Access Software Detail To display installation state of Web Access Software when transfer is disabled. Use Case When checking whether Web Access Software is installed Adj/Set/Operate Method 1) Select ST-WEB.
  • Page 829 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-WTMRK Install state dspl of Secure Watermark Detail To display installation state of Secure Watermark when transfer is disabled. Use Case When checking whether Secure Watermark is installed Adj/Set/Operate Method 1) Select ST-WTMRK.
  • Page 830 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-USPDF Trns lcns key dspl of Dgtl User Sign PDF Detail To display transfer license key to use Digital User Signature PDF when transfer is disabled. Use Case - When replacing HDD - When replacing the device...
  • Page 831 Display/Adj/Set Range When operation finished normally: OK! Default Value According to the setting at shipment Supplement/Memo Monitoring service function: A function to send charge counter to the non-Canon-made charge server. TR-ERDS Trns lcns key dspl: E-RDS 3rd Pty Expnsn Detail To display transfer license key to use E-RDS non-Canon-made extension function when the function is disabled with license transfer.
  • Page 832 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-PS Transfer license key dspl of PS function Detail To display transfer license key to use PS function when transfer is disabled. Use Case - When replacing HDD - When replacing the device Adj/Set/Operate Method 1) Select ST-PS.
  • Page 833 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-LIPS5 Trns lcns key dspl:LIPS LX/LIPS4 func:JP Detail To display transfer license key to use LIPS LX/LIPS4 function (JP only) when transfer is disabled. Use Case - When replacing HDD - When replacing the device Adj/Set/Operate Method...
  • Page 834 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-PCLUF Trns license key dspl of PCL/UFR II func Detail To display transfer license key to use PCL/UFR II function when transfer is disabled. Use Case - When replacing HDD - When replacing the device Adj/Set/Operate Method...
  • Page 835 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-LXUFR Trns license key dspl of UFR II function Detail To display transfer license key to use UFR II function when transfer is disabled. Use Case - When replacing HDD - When replacing the device Adj/Set/Operate Method...
  • Page 836 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-AFAX Transfer license key dspl of Remote Fax Detail To display transfer license key to use Remote Fax when transfer is disabled. Use Case - When replacing HDD - When replacing the device Adj/Set/Operate Method 1) Select ST-AFAX.
  • Page 837 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-XPS Trns lcns key dspl of Direct Print XPS Detail To display transfer license key to use Direct Print XPS when transfer is disabled. Use Case - When replacing HDD - When replacing the device Adj/Set/Operate Method...
  • Page 838 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-NCAPT Transfer license key dspl of NetCap func Detail To display transfer license key to use the network packet capture function when disabling the function with license transfer. Use Case - When replacing HDD - When replacing the device...
  • Page 839 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-OFIC Install state dspl:MS Office direct func Detail To display installation state of MS Office direct function when disabling and then transferring the license. Use Case When checking whether MS Office direct function is installed Adj/Set/Operate Method 1) Select ST-OFIC.
  • Page 840 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-TCFNT Trn lic key dspl:PCL Asian Font,trad CHI Detail To display transfer license key to use PCL Asian Font (traditional Chinese) when disabling and then transferring the license. Use Case - When replacing HDD - When replacing the device...
  • Page 841 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-MECWL Inst state dspl: McAfee whitelist func Detail To display installation state of McAfee whitelisting function when disabling the function and transferring the license. Use Case When checking whether McAfee whitelisting function is installed.
  • Page 842 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM2 SP-B22 [For customization] SP-B23 [For customization] SP-B24 [For customization] SP-B25 [For customization] SP-B26 [For customization] SP-B27 [For customization] SP-B28 [For customization] SP-B29 [For customization] SP-B30 [For customization] SP-B31 [For customization]...
  • Page 843 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM2 SP-B63 [For customization] SP-B64 [For customization] SP-B65 [For customization] SP-B66 [For customization] SP-B67 [For customization] SP-B68 [For customization] SP-B69 [For customization] SP-B70 [For customization] SP-B71 [For customization] SP-B72 [For customization]...
  • Page 844 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM2 SP-V24 [For customization] SP-V25 [For customization] SP-V26 [For customization] SP-V27 [For customization] SP-V28 [For customization] SP-V29 [For customization] SP-V30 [For customization] SP-V31 [For customization] SP-V32 [For customization] SP-V33 [For customization]...

  • Page 845: Test (Print Test Mode)

    8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM2 SP-V65 [For customization] SP-V66 [For customization] SP-V67 [For customization] SP-V68 [For customization] SP-V69 [For customization] SP-V70 [For customization] SP-V71 [For customization] SP-V72 [For customization] SP-V73 [For customization] SP-V74 [For customization]...
  • Page 846 8. Service Mode COPIER (Service mode for printer) > TEST (Print test mode) > PG TXPH Setting of test print image mode Detail To set the image mode at the time of test print output. This mode is enabled for test print only. Use Case At trouble analysis Adj/Set/Operate Method...
  • Page 847 8. Service Mode COPIER (Service mode for printer) > TEST (Print test mode) > PG COLOR-Y Setting of Y-color output at test print Detail To set whether to output Y-color at the time of test print. The setting is applied to all types. When setting COLOR-Y to 1 and COLOR-M/C/K to 0, a single Y-color is output.
  • Page 848 8. Service Mode COPIER (Service mode for printer) > TEST (Print test mode) > PG PG-PICK Setting of test print Pickup Cassette Detail To set the Pickup Cassette for test print output. Use Case - At trouble analysis - At test print output Adj/Set/Operate Method Select the item, and then press OK key.
  • Page 849 8. Service Mode ■ NETWORK COPIER (Service mode for printer) > TEST (Print test mode) > NETWORK PING Network connection check Detail To check connection between this machine and TCP/IP network. Use Case - When checking network connection at the time of installation - At network connection failure Adj/Set/Operate Method 1) Turn OFF the main power switch.
  • Page 850 8. Service Mode ■ NET-CAP COPIER (Service mode for printer) > TEST (Print test mode) > NET-CAP CAPOFFON ON/OFF of NetCap function Detail To set ON/OFF of network packet capture function. Adj/Set/Operate Method Enter the setting value, and then press OK key. Display/Adj/Set Range 0 to 1 0: OFF, 1: ON...
  • Page 851 8. Service Mode COPIER (Service mode for printer) > TEST (Print test mode) > NET-CAP PAYLOAD Set network packet capture data save Detail To set whether to discard payload when saving the captured packet data. Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.

  • Page 852: Counter (Counter Mode)

    8. Service Mode ■ P-STOP COPIER (Service mode for printer) > TEST (Print test mode) > P-STOP PRINTER Forcible stop of paper feed Detail To forcibly stop paper for the next job at the specified position (only once). Leading edge of paper stops at the specified position so that the cause of a problem can be identified.
  • Page 853 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > TOTAL SERVICE2 Service-purposed total counter 2 Detail To count up when the paper is delivered outside the machine. Large size: 2, small size: 1 A blank sheet is not counted. Display/Adj/Set Range 0 to 99999999 COPY...
  • Page 854 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > PICK-UP Cassette 2 pickup total counter Detail Small size: 1 Cassette 3 pickup total counter Detail Large size: 1, Small size: 1 Cassette 4 pickup total counter Detail Large size: 1, Small size: 1 Multi-purpose Tray pickup total counter...
  • Page 855 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > JAM Multi-purpose Tray jam counter Detail Multi-purpose Tray jam counter Use Case When checking the jam counter of Multi-purpose Tray Cassette 1 pickup jam counter Detail Cassette 1 pickup jam counter Use Case When checking the jam counter of machine's Cassette 1 Unit...
  • Page 856 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > MISC T-SPLY-K Bk toner supply counter Detail Number of Bk color toner supply blocks. Counted for every one rotation of Toner Stirring Screw. Use Case When checking the usage status of toner Display/Adj/Set Range 0 to 99999999 Unit...
  • Page 857 8. Service Mode ■ JOB COPIER (Service mode for printer) > COUNTER (Counter mode) > JOB DVPAPLEN For R&D DVRUNLEN For R&D ■ DRBL-1 COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 LSR-DRV Laser Scanner Unit parts counter Detail 1st line: Total counter value from the previous replacement 2nd line: Estimated life...
  • Page 858 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 C1-PU-RL Cassette 1 Pickup Roller parts counter Detail 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
  • Page 859 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 M-SP-RL Multi-purpose Tray Sprtn Roll prts cntr Detail 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
  • Page 860 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 TNB-DRV1 Bottle Drive Unit 1 parts counter Detail 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
  • Page 861 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 HOPPER-C Hopper (C) parts counter Detail 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
  • Page 862 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 WST-TNR Waste Toner Container parts counter Detail Total counter value from the previous replacement The counter value is automatically cleared when it is replaced while the Waste Toner Container preparation warning message or waste toner full message is displayed.
  • Page 863 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 ITB-PR-S ITB Pressure Release Switch parts cntr Detail ITB Pressure Release Switch 1st line: Total counter value from the previous replacement 2nd line: Estimated life value Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method...
  • Page 864 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 DF-SP-RL Separation Roller parts counter: DADF Detail Separation Roller (DADF) 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
  • Page 865 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 C3-FD-RL Cassette 3 Feed Roller parts counter Detail Cassette 3 Feed Roller 1st line: Total counter value from the previous replacement 2nd line: Estimated life value Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method...
  • Page 866 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 C4-FD-RL Cassette 4 Feed Roller parts counter Detail Cassette 4 Feed Roller 1st line: Total counter value from the previous replacement 2nd line: Estimated life value Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method...
  • Page 867 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 FIN-MPDL Paddle parts counter: Fin-V1 Detail Paddle 1st line: Total counter value from the previous replacement 2nd line: Estimated life value Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
  • Page 868 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LF M-DRM-LF Drum Unit (M) estimated life value Detail To display how much the Drum Unit (M) is close to the end of life in % (percentage). When a new part is set, the value becomes 0.
  • Page 869 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > PAPER G60-63 Delivered sheet counter: 60 to 63 g/m2 Detail To count up the number of delivered sheets which weight is 60 to 63 g/m2. 1st line: The counter is advanced by 1 for both small size and large size. 2nd line: The counter is advanced by 1 for small size and by 2 for large size.
  • Page 870 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > PAPER G129-150 Delivered sheet counter: 129 to 150 g/m2 Detail To count up the number of delivered sheets which weight is 129 to 150 g/m2. 1st line: The counter is advanced by 1 for both small size and large size. 2nd line: The counter is advanced by 1 for small size and by 2 for large size.
  • Page 871 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > PAPER G257-300 Delivered sheet counter: 257 to 300 g/m2 Detail To count up the number of delivered sheets which weight is 257 to 300 g/m2. 1st line: The counter is advanced by 1 for both small size and large size. 2nd line: The counter is advanced by 1 for small size and by 2 for large size.

  • Page 872: Feeder (Adf Service Mode)

    8. Service Mode FEEDER (ADF service mode) ADJUST (Adjustment mode) FEEDER (ADF service mode) > ADJUST (Adjustment mode) DOCST Adj of DADF img lead edge margin: front Detail To adjust the leading edge margin on the front side at DADF reading. Execute this item when the output image after DADF installation is displaced.

  • Page 873: Function (Operation / Inspection Mode)

    8. Service Mode FEEDER (ADF service mode) > ADJUST (Adjustment mode) LA-SPD2 Fine adj img ratio: DADF,vert scan,back Detail To make a fine adjustment of the back side image magnification ratio in vertical scanning direction at DADF reading. As the value is incremented by 1, the image is reduced by 0.01% in vertical scanning direction. (The feeding speed increases, and the image is reduced.) Use Case - When installing DADF...
  • Page 874 8. Service Mode FEEDER (ADF service mode) > FUNCTION (Operation / inspection mode) FEED-CHK Specify DADF individual feed operation Detail To specify the feed mode for DADF. Feed operation is activated by FEED-ON. Use Case At operation check Adj/Set/Operate Method Enter the setting value, and then press OK key.

  • Page 875: Option (Specification Setting Mode)

    8. Service Mode FEEDER (ADF service mode) > FUNCTION (Operation / inspection mode) MTR-ON Operation check of DADF Motor Detail To drive the DADF Motor for approximately 5 seconds. Use Case When checking the operation of the DADF Motor Adj/Set/Operate Method 1) Select the item, and then press OK key.

  • Page 876: Sorter (Service Mode For Delivery Options)

    8. Service Mode SORTER (Service mode for delivery options) ADJUST (Adjustment mode) SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) ST-ALG1 Adjustment of alignment position Detail To adjust the alignment position. As the value is incremented by 1, the travel length of the Alignment Plate is increased by 0.25 mm. Use Case - When misalignment occurs - When adjusting the alignment position according to paper width and degree of paper curl...

  • Page 877: Board (Option Board Setting Mode)

    8. Service Mode BOARD (Option board setting mode) OPTION (Specification setting mode) BOARD (Option board setting mode) > OPTION (Specification setting mode) MENU-1 Hide/dspl of printer set menu level 1 Detail To set whether to display or hide the level 1 of printer setting menu. Use Case Upon user's request Adj/Set/Operate Method...

  • Page 878: Installation

    Installation How to Utilize This Installation Procedure........867 Installation of the host machine ..868 Document Scan Lock Kit-B1/B2..869 IC Card Reader BOX-D1....875 IC Card Reader Attachment-A1..894 Copy Card Reader-F1/Copy Card Reader Attachment-B4....899 Serial Interface Kit-K3, Copy Control Interface Kit-A1......913 NFC Kit-C1........925 Connection Kit-A1/A2/A3 for Bluetooth...

  • Page 879: How To Utilize This Installation Procedure

    9. Installation How to Utilize This Installation Procedure Symbols The frequently-performed operations are described with symbols in this procedure. Screw Tighten Loosen Packaged Item Unused Parts Remove Install Harness (Common for Guides Connector Power Cord and Clamps) Connect Disconnect Connect Disconnect Remove Install...

  • Page 880: Installation Of The Host Machine

    9. Installation Installation of the host machine Host machine can be installed by the user. See "Getting Started" for details of the installation procedures. Setting the Dehumidification Switch If the installation environment is a high humidity environment, be sure to turn ON the Dehumidification Switch. Operation when using uniFLOW Online When using uniFLOW Online*, follow the setup procedures...

  • Page 881: Document Scan Lock Kit-B1/B2

    9. Installation <Document Scan Lock Kit-B2> Document Scan Lock Kit- B1/B2 Points to Note at Installation • To enable the function of "Image Data Analyzer Board", it is necessary to install the license which comes with the product. • Request the user to install the Document Scan Lock Kit- TP;...

  • Page 882: Essential Items To Be Performed Before Installation

    9. Installation Essential Items to Be Removing the Covers Performed Before Installation ■ In the case of a model with a reader • Turn OFF the main power of the host machine, and disconnect the power plug from the outlet. WARNING: •...
  • Page 883 9. Installation <In the case of the machine the without installed <In the case of the machine the without installed Cassette Heater Unit> Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit>...

  • Page 884: Installation Procedure

    9. Installation Installation Procedure...
  • Page 885 9. Installation CAUTION: When handling the hard disc, be careful not to vibrate or drop it. TP; M3x6...

  • Page 886: Installing The Host Machine Covers

    9. Installation <With Cassette Pedestal, with heater> Installing the Host Machine Covers ■ Model with Reader <Without Cassette Pedestal> Checking after Installation 1. Connect the power plug of the host machine to the power outlet. 2. Turn ON the main power switch. <With Cassette Pedestal, without heater>...

  • Page 887: Ic Card Reader Box-D1

    9. Installation IC Card Reader BOX-D1 Checking the Contents ■ IC Card Reader BOX Points to Note at Installation NOTE: • When installing this equipment, the Card Reader (sales • If the Card Reader Mounting Plate is already company's option) is required. attached, use 6 screws (TP M3x6).

  • Page 888: Installation Outline Drawing

    9. Installation Installation Outline Drawing Essential Items to Be Performed Before Installation • Turn OFF the main power of the host machine, and disconnect the power plug from the outlet. WARNING: • If performing work without disconnecting the power plug of the host machine, it may cause electrical shock.

  • Page 889: Installation Procedure

    9. Installation Installation Procedure ■ Preparation CAUTION: ● When Installing to the Host Machine Do not install the IC Card Reader Support Plate in the opposite direction. CAUTION: Remove the claw on Bottom Cover of the IC Card Reader Box Unit by pinching it in the direction of the arrow.
  • Page 890 9. Installation ● When Installing to the Finisher NOTE: Remove the claw on Bottom Cover of the IC Card Reader Box Unit by pinching it in the direction of the arrow. Bottom Cover Lower Cover...
  • Page 891 9. Installation P Tightening; M3x8...
  • Page 892 9. Installation ■ Removing the Host Machine Covers ● In the case of a model with a reader <In the case of the machine the without installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit> NOTE: For following step, proceed to step 4 in the case of the machine without the installed Cassette Feeding Unit.
  • Page 893 9. Installation <In the case of the machine the without installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit>...
  • Page 894 9. Installation ● In the case of a printer model NOTE: For following step, proceed to step 5 in the case of the machine without the installed Cassette Feeding Unit.
  • Page 895 9. Installation <In the case of the machine the without installed <In the case of the machine the without installed Cassette Heater Unit> Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit>...
  • Page 896 9. Installation ■ When Installing to the Host Machine CAUTION: When removing the cover, do not insert a screwdriver in the oval hole. NOTE: • If the IC Card Reader Mounting Plate is not installed, proceed to step 2. • If the IC Card Reader Mounting Plate is already installed, perform step 3 and then proceed to step 6.
  • Page 897 9. Installation TP; M3x6...
  • Page 898 9. Installation TP; M3x6...
  • Page 899 9. Installation...
  • Page 900 9. Installation <With Cassette Pedestal, without heater> <With Cassette Pedestal, with heater> ■ Installing the Host Machine Covers ● Model with Reader <Without Cassette Pedestal>...

  • Page 901: When Installing To The Finisher

    9. Installation ● Printer Model <With Cassette Pedestal, with heater> <Without Cassette Pedestal> ■ When Installing to the Finisher <With Cassette Pedestal, without heater>...
  • Page 902 9. Installation ■ Installing the Host Machine Covers ● Model with Reader <Without Cassette Pedestal> <With Cassette Pedestal, without heater> <With Cassette Pedestal, with heater>...
  • Page 903 9. Installation ● Printer Model <With Cassette Pedestal, with heater> <Without Cassette Pedestal> ■ Installing the finisher covers <With Cassette Pedestal, without heater> CAUTION: Be sure that 2 hooks of Finisher are properly hooked to holes of the Optional Harness Cover.
  • Page 904 9. Installation CAUTION: NOTE: • Be sure to adjust the number of Sponge Sheets (1 or Be careful not to trap cables when installing the 2 sheets) according to how the cable of the Card Optional Harness Cover. Reader is stored. •...

  • Page 905: Connecting The Power Supply

    9. Installation NOTE: • Insert the DP Sheet (for Europe) to the hole of IC Card Reader Box Unit Lower Cover with the illustration side facing up and bending the bar code area. • Be sure that the IC Card Reader Box Upper Cover is installed properly.

  • Page 906: Ic Card Reader Attachment-A1

    9. Installation IC Card Reader Attachment- Essential Items to Be Performed Before Installation • Turn OFF the main power of the host machine, and Points to Note at Installation disconnect the power plug from the outlet. • When installing this equipment, the Card Reader (sales WARNING: company's option) is required.
  • Page 907 9. Installation NOTE: The removed screw will be used in step 13. NOTE: The removed rod will not be used. CAUTION: Be careful not to get injured during removal.
  • Page 908 9. Installation NOTE: Use the screw removed in steps 3. NOTE: Be sure to coil it counterclockwise and set it in this location.
  • Page 909 9. Installation CAUTION: Binding Be sure to align the corners with the indexes.
  • Page 910 9. Installation...

  • Page 911: Copy Card Reader-F1/Copy Card Reader Attachment-B4

    9. Installation <Copy Card Reader Attachment-B5> Copy Card Reader-F1/Copy Card Reader Attachment-B4 Points to Note at Installation • To install the Copy Card Reader-F1, the Copy Card Reader Attachment Kit-B4 is required. • When installing at the same time with the Image Analysis Board, be sure to install this Image Analysis Board first.

  • Page 912: Essential Items To Be Performed Before Installation

    9. Installation Installation Outline Drawing Removing the Covers ■ In the case of a model with a reader Essential Items to Be Performed Before Installation • Turn OFF the main power of the host machine, and disconnect the power plug from the outlet. WARNING: •...
  • Page 913 9. Installation <In the case of the machine the without installed <In the case of the machine the without installed Cassette Heater Unit> Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit>...
  • Page 914 9. Installation ■ In the case of a printer model NOTE: For following step, proceed to step 5 in the case of the machine without the installed Cassette Feeding Unit.
  • Page 915 9. Installation <In the case of the machine the without installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit>...
  • Page 916 9. Installation <In the case of the machine the without installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit>...
  • Page 917 9. Installation ■ Installing the Card Reader Relay Connector Unit NOTE: The removed screw will be used in step 6. CAUTION: When handling the hard disc, be careful not to vibrate or drop it. NOTE: The removed screw will be used in step 6.
  • Page 918 9. Installation Installing the Host Machine Covers ■ Model with Reader <Without Cassette Pedestal> CAUTION: Use the screw removed in step 4 and step 5. <With Cassette Pedestal, without heater>...
  • Page 919 9. Installation <With Cassette Pedestal, with heater> <With Cassette Pedestal, without heater> ■ In the case of printer model without Cassette Pedestal <Without Cassette Pedestal>...

  • Page 920: Installation Procedure

    9. Installation <With Cassette Pedestal, with heater> Installation Procedure...
  • Page 921 9. Installation CAUTION: Be sure that the core is inside the Edge Saddle. RS Tightening; M4x10 Boss...
  • Page 922 9. Installation TP; M3x6 Screw,w/washer; M3x14...
  • Page 923 9. Installation NOTE: To ensure that the connector does not become disconnected, be sure to place the tie-wrap of the Card Reader External Relay Harness on the inside of the Connector Cover. TP; M3x6...

  • Page 924: Setting After Installation

    9. Installation Setting after Installation 1. Connect the power plug of the host machine to the outlet. 2. Turn ON the main power switch. 3. Check the model of the Card Reader in service mode (Default: 0 "Card Reader-F1") . COPIER >...

  • Page 925: Points To Note At Installation

    9. Installation <Copy Control Interface Kit-A1> Serial Interface Kit-K3, Copy Control Interface Kit-A1 Points to Note at Installation • Refer to "Table of Options Combination" when installing this equipment before operation. • Serial Interface Kit and Control Interface Kit cannot be used concurrently.

  • Page 926: Essential Items To Be Performed Before Installation

    9. Installation Essential Items to Be Installation Procedure Performed Before Installation ■ Removing the Covers • Turn OFF the main power of the host machine, and ● In the case of a model with a reader disconnect the power plug from the outlet. WARNING: •...
  • Page 927 9. Installation <In the case of the machine the without installed <In the case of the machine the without installed Cassette Heater Unit> Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit>...
  • Page 928 9. Installation ● In the case of a printer model NOTE: For following step, proceed to step 5 in the case of the machine without the installed Cassette Feeding Unit.
  • Page 929 9. Installation <In the case of the machine the without installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit>...
  • Page 930 9. Installation <In the case of the machine the without installed Cassette Heater Unit> <In the case of the machine the installed Cassette Heater Unit>...
  • Page 931 9. Installation ■ Installing the Serial Interface Kit CAUTION: When handling the hard disc, be careful not to vibrate or drop it. Short...
  • Page 932 9. Installation CAUTION: Be careful not to drop the screws and washers. Dropping a screw or washer may result in damage, so be sure to pick it up. NOTE: Use the screw removed in step 5. NOTE: The removed screw will be used in step 7.
  • Page 933 9. Installation ■ Installing the Copy Control Interface CAUTION: When handling the hard disc, be careful not to vibrate or drop it. CAUTION: Install the extruded side of the D-SUB Support Plate as shown in the figure. Inside...
  • Page 934 9. Installation ■ Installing the Host Machine Covers ● Model with Reader CAUTION: Be careful not to drop the screws and washers. Dropping a screw or washer may result in damage, so be sure to pick it up. <Without Cassette Pedestal> CAUTION: Install the CC-VI Cable in the direction shown in the figure.
  • Page 935 9. Installation <With Cassette Pedestal, with heater> <With Cassette Pedestal, without heater> ● In the case of printer model without Cassette Pedestal <Without Cassette Pedestal>...
  • Page 936 9. Installation <With Cassette Pedestal, with heater>...
  • Page 937 9. Installation NFC Kit-C1 Essential Items to Be Performed Before Installation Points to Note at Installation • Turn OFF the main power of the host machine, and disconnect the power plug from the outlet. • Do not touch the sensor and PCB components of the Control Panel.
  • Page 938 9. Installation CAUTION: Be sure to place 5 or more sheets of paper to prevent damage.
  • Page 939 9. Installation...
  • Page 940 9. Installation...
  • Page 941 9. Installation ■ Installing the NFC kit-C1...
  • Page 942 9. Installation TP;M3x4...
  • Page 943 9. Installation ■ Installing the Control Panel CAUTION: Points to Note when Installing the Slide Unit • Be sure that the harness does not interfere with the screw head. (If the harness interferes with the screw head, the Slide Unit interferes with the harness, resulting in damage of the harness.) NOTE: Be sure to pay attention to the direction of the cover.
  • Page 944 9. Installation...
  • Page 945 9. Installation CAUTION: During installation, be sure that the rib of the Control Panel Tilt Cover is put inside. If the rib of the Control Panel Tilt Cover 2 is outside the cover of the host machine, the Control Panel cannot be tilted. CAUTION: Be sure not to put the [A] part between the plates [B] and [C].
  • Page 946 9. Installation NOTE: Push the [A] part against the [B] part, engage the hook, and pull the Control Panel toward the front to install it. CAUTION: • Be sure to check the tilting operation. • Be sure to check the sliding operation. •...

  • Page 947: Setting After Installation

    9. Installation ■ Affixing the NFC Target Setting after Installation 1. Connect the power plug of the host machine to the outlet. 2. Turn ON the main power switch.
  • Page 948 9. Installation 3. Eenter service mode and set the value to "1". COPIER > FUNCTION > INSTALL > NFC-USE NOTE: When [System Manager Information Settings] is set, it is required to log in as a system manager in accordance with instructions of the user administrator.
  • Page 949 9. Installation Connection Kit-A1/A2/A3 for Bluetooth LE Checking the Contents Connection Kit-A1 for Bluetooth LE for CN,KR for US for TW Connection Kit-A2 for Bluetooth LE for CN, KR TP; M3x6 P Tightening; W Sems; for TW M3x8 M3x6 for US...
  • Page 950 9. Installation Connection Kit-A3 for Bluetooth LE for CN, KR 17.9 mm TP; M3x6 P Tightening; W Sems; for TW M3x8 M3x6 for US <Others> Including guides Installation Outline Drawing...
  • Page 951 9. Installation Essential Items to Be Performed Before Installation • Turn OFF the main power of the host machine, and disconnect the power plug from the outlet. WARNING: • If performing work without disconnecting the power plug of the host machine, it may cause electrical shock. •...
  • Page 952 9. Installation NOTE: The removed screw will be used in step 4. NOTE: Use the screw removed in step 3.
  • Page 953 9. Installation...
  • Page 954 9. Installation A’ B’ A=A’ B=B’...
  • Page 955 9. Installation NOTE: In countries/regions other than the following countries/regions, it is not necessary to affix the Approval Label. < For US > Affix it over the number on the Wireless LAN Approval Label. < For CN, KR, and TW > Affix it over the Wireless LAN Approval Label.
  • Page 956 9. Installation Setting after Installation 1. Connect the power plug of the host machine to the outlet. 2. Turn ON the main power switch. 3. Enter service mode, and set the value to "1". COPIER >FUNCTION > INSTALL > BLE-USE NOTE: When [System Manager Information Settings] is set, it is required to log in as a system manager in accordance with instructions of the user administrator.
  • Page 957 APPENDICES Service Tools........946 General Circuit Diagram....949 Software Counter Specifications..962 Removal..........967 Target PCBs of Automatic Update..970 List of Service Modes That Can Be Restored........971...

  • Page 958: Service Tools

    Service Tools Service Tools List of Special Tools When servicing this machine, the special tools shown below are required besides the standard tools. Tool name Tool No. Rank Configuration Use/Remarks Digital multi-meter FY9-2002 Used for supplementary electricity check of the electricity check CA-7 Test Sheet FY9-9323 (A3)
  • Page 959 Service Tools Unit name Parts name Parts num- Application position Right Door Unit 14T Gear FU9-0668 Teeth surface/ Hole of Inner circumference /Outer circumference of shaft Right Door Unit Multi Feed Swing Holder FE3-1760 Shaft bush / Teeth surface/ Hole of Inner circum- ference /Gear end face/Outer circumference of shaft Right Door Unit...
  • Page 960 Service Tools Unit name Parts name Parts num- Application position ADF Unit Delivery roller FC8-6316-000 Sliding area of holder CAUTION: When replacing the foregoing parts as a unit, there is no need to apply grease because unit has been assembled after grease application.
  • Page 961 General Circuit Diagram General Circuit Diagram Host machine_1/13 CST_HEATER_CABLE_120V CST_HEATER_CABLE_230V CST1_HEATER_230V CST1_HEATER_120V FM05 J5211230M J5211120M Power Supply Cooling Fan J5210230M J5210120M J5210230F J5207230M J5210120F J5207120M INLET J5215L J5215DH J5215D COR3 COR4 J303-120 J303-230 J323 J301 UN01 Low-voltage Power Supply PCB J306 J313 J321...
  • Page 962 General Circuit Diagram Host machine_2/13 SW06 UN01 Front Door Open/Close Switch Low-voltage Power Supply PCB J302 J315 J322 14 13 12 11 10 SOLD7 J5420 SW03 Interlock Switch 2 COR7 COR6 UN04 DC Controller PCB UN04 DC Controller PCB J134 14 13 12 11 10 J5401DA J5401DB...
  • Page 963 General Circuit Diagram Host machine_3/13 UN04 DC Controller PCB J135 J156 J151 J155 J130 COR1 COR9 J5413D J5413DH J5413L J5412 Fixing Motor FM03 Delivery Cooling Fan J5414 PS14 Delivery Paper Full Sensor J5301D J5302D J5303D J5304D J5302DH J5303DH J5301DH J5304DH J5303L J5301L J5302L...
  • Page 964 General Circuit Diagram Host machine_4/13 UN04 DC Controller PCB J120 J121 J123 J5501D 12 11 10 J5501DH J5509D J5509DH J5501L J5509L J5553DH J5552D J5554DH J5553D J5552DH J5554D J5554L J5553L J5552L J5511 J5513 J5550 J5551 Pre-registration Power Supply Motor PS20 Cooling Fan SW09 Cassette 1 Cassette 1 Paper...
  • Page 965 General Circuit Diagram Host machine_5/13 UN04 DC Controller PCB J122 J170 16 15 14 13 12 11 10 J5605D 17 16 15 14 13 12 11 10 J5605DH J5601D J5601DH J5605L 16 15 14 13 12 11 10 J5601L J5602D J5602DH 16 15 14 13 12 11 10 J5602L...
  • Page 966 General Circuit Diagram Host machine_6/13 UN04 DC Controller PCB J140 J146 J142 J5701 J5704D J5704DH J5703 J5708D J5218D J5704L J5705D J5219D J5217D J5708DH J5218DH J5219DH J5217DH J5705L J5708L J5219L J5218L J5705LH J5217L CL Drum Motor Developing Motor CL04 Developing Cylinder SL01 Clutch (Bk) CL03...
  • Page 967 General Circuit Diagram Host machine_7/13 UN04 DC Controller PCB J184 J183 J190 J171 18 17 16 15 14 13 12 11 10 J5201 9 10 12 13 14 15 16 17 18 19 20 21 22 23 J5904 12 11 10 J251 J241 UN33...
  • Page 968 General Circuit Diagram Host machine_8/13 UN04 DC Controller PCB J160 J162 J180 J192 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 J6202D J6202DH 17 16 15 14 13 12 11 10 J6202L J6001 J6002...
  • Page 969 General Circuit Diagram Host machine_9/13 IMG_GBD_OUT IMG2L_RX(UART) IMG2L_TX(UART) VDOEN ITOP_IMG2L INT_IMG1L IMG1L_SYS_RST Reserve(GND) IF_DDIP_RST IF_PCTS IF_PPRDY IF_PRTS IF_PSTS Main Controller PCB UN04 IF_PCMD DC Controller PCB IF_PCPRDY IF_DCON_LIVE SET_VOC_ON_DC DCON_SNS_INT1 DCON_SNS_INT2 IF_INT_DCON IF_PDOWNLD IF_PLIVEWAKE IA_COM_TXD2 J9000 IA_COM_RXD2 J110 J6103D J202 12 11 10 J6103LH J6103L...
  • Page 970 General Circuit Diagram Host machine_10/13 UN93 Control Panel Numeric Keypad PCB 12 11 10 NFC PCB J1002 J1001 J1006 J1005 SENSE_DET UN94 ONPA_MASK LCD UNIT J1008 Motion Sensor PCB ONPA_CLK UN83 +3.3JIN Control Panel CPU PCB I2C_DISABLE_N UN95 J1007 J020 J1021 J1009 J1022...
  • Page 971 General Circuit Diagram Host machine_11/13 LINE4 LINE1 LINE1 2 LINE MODULAR PCB LINE3 MODULAR PCB LINE2 (J4) J775 (J1) (J8) J741 (J3) J744 MONI_USB (J6) (J2) J736 #FC_USB_IN FAX Speaker 2 LINE PCB 1 LINE PCB +12V (J2) (J5) J731 J742 (J403) J732...
  • Page 972 General Circuit Diagram Host machine_12/13 Option UN93 Control Panel Numeric Keypad PCB NFC PCB 12 11 10 J1002 J1001 J1005 J1006 SENSE_DET UN94 ONPA_MASK LCD UNIT J1008 Motion Sensor PCB ONPA_CLK UN83 +3.3JIN Control Panel CPU PCB I2C_DISABLE_N UN95 J1007 J020 J1021 J1009...
  • Page 973 General Circuit Diagram Host machine_13/13 JUSO(T) LED_EXIT Double Feed Detection Delivery Display LED SR4204 JUSO(R) Original Sensor LED_DS PCB (Transmission) Double Feed Detection ADF HP Sensor Post-Separation Sensor Original Display LED PCB (Reception) MT4008 J4115L J4212L SR4206 MT4010 MT4006 Document End J4111L J4112L J4114L...

  • Page 974: Software Counter Specifications

    Software Counter Specifications Software Counter Specifications Software counter is classified according to the input number as follows: Counter item Counter item 000 to 099 Toner Bottle 500 to 599 Scan 100 to 199 Total 600 to 699 Mail Box print, memory media print 200 to 299 Copy 700 to 799...
  • Page 975 Software Counter Specifications Number on Counter item Number on Counter item the screen the screen Total (Full Color + Single Color/Large) Total B (Black/Large) Total (Full Color + Single Color/Small) Total B (Black/Small) Total (Full Color + Single Color 2) Total B1 (2-sided) Total (Full Color + Single Color 1) Total B2 (2-sided)
  • Page 976 Software Counter Specifications Number on Counter item Number on Counter item the screen the screen Copy (Single Color/Small/2-sided) Local copy (Full Color + Single Color 2) Copy (Black/Large/2-sided) Local copy (Full Color + Single Color 1) Copy (Black/Small/2-sided) Local copy (Full Color/Large/2-sided) Copy A (Full Color 1) Local copy (Full Color/Small/2-sided) Copy A (Full Color 2)
  • Page 977 Software Counter Specifications Number on Counter item Number on Counter item the screen the screen Copy + Print (Black 1) Copy + Print (Full Color/Large/2-sided) Copy + Print (Full Color + Single Color/Large) Copy + Print (Full Color/Small/2-sided) Copy + Print (Full Color + Single Color/Small) Copy + Print (Single Color/Large/2-sided) Copy + Print (Full Color + Single Color/2) Copy + Print (Single Color/Small/2-sided)
  • Page 978 Software Counter Specifications Number on Counter item Number on Counter item the screen the screen Reception print (Black 2) Advanced Box print (Black/Small/2-sided) Reception print (Full Color/Large) Network print (Total 1) Reception Print (Full Color/Small) Network print (Total 2) Reception Print (Black/Large) Network print (Large) Reception Print (Black/Small) Network print (Small)

  • Page 979: Work Procedure

    Removal Removal Overview • User data kept by the machine contains address books and inbox documents that users can recognize. • For security, the Settings/Registration menu for user is provided to delete data on FLASH PCB and perform overwrite deletion to render user data on Storage unrecoverable.
  • Page 980 Removal 3. Press [Start]. If the user has not given any instruction on which item in the deletion mode should be used, select the default "Once with 0 (Null) Data". NOTE: • When all the data are initialized, the user data on the HDD and the user data on the Flash PCB are deleted. For the items to be deleted, refer to the backup list.
  • Page 981 Removal *1 display following one. "Once with 0 (Null) Data" "Once with Random Data" "3 Times with Random Data" "9 Times with Random Data" "DoD Standard" Limitations • The language of the report is only English, and cannot be changed. •...
  • Page 982 Target PCBs of Automatic Update Target PCBs of Automatic Update The following PCBs are mentioned in the System Service Manual as PCBs supported by the automatic update function. List of Target PCBs of Automatic Update Category Target PCB Service mode (COPIER > Display > VERSION) Printer engine DC Controller PCB DC-CON...
  • Page 983 List of Service Modes That Can Be Restored List of Service Modes That Can Be Restored The following items are restored when a DCM file obtained by using [Settings/Registration] > [Back Up/Restore] or [Backup/ Restoration Using Service Mode] is exported. Purpose for Using the Function Case Export/ Import...
  • Page 984 List of Service Modes That Can Be Restored Initial screen Main item Intermediate item Sub item Case A Case B Case C COPIER ADJUST MTF2-M6 Restored COPIER ADJUST MTF2-M7 Restored COPIER ADJUST MTF2-M8 Restored COPIER ADJUST MTF2-M9 Restored COPIER ADJUST MTF2-S1 Restored COPIER...
  • Page 985 List of Service Modes That Can Be Restored Initial screen Main item Intermediate item Sub item Case A Case B Case C COPIER ADJUST MTF3-S1 Restored COPIER ADJUST MTF3-S2 Restored COPIER ADJUST MTF3-S3 Restored COPIER ADJUST MTF3-S4 Restored COPIER ADJUST MTF3-S5 Restored COPIER...
  • Page 986 List of Service Modes That Can Be Restored Initial screen Main item Intermediate item Sub item Case A Case B Case C COPIER ADJUST COLOR ADJ-K Restored COPIER ADJUST COLOR OFST-Y Restored COPIER ADJUST COLOR OFST-M Restored COPIER ADJUST COLOR OFST-C Restored COPIER...
  • Page 987 List of Service Modes That Can Be Restored Initial screen Main item Intermediate item Sub item Case A Case B Case C COPIER ADJUST FEED-ADJ ADJ-C1 Restored COPIER ADJUST FEED-ADJ ADJ-C2 Restored COPIER ADJUST FEED-ADJ ADJ-C3 Restored COPIER ADJUST FEED-ADJ ADJ-C4 Restored COPIER...
  • Page 988 List of Service Modes That Can Be Restored Initial screen Main item Intermediate item Sub item Case A Case B Case C COPIER ADJUST HV-TR 2TR-H2-1 Restored COPIER ADJUST HV-TR 2TR-H2-2 Restored COPIER ADJUST HV-TR 2TR-H3-1 Restored COPIER ADJUST HV-TR 2TR-H3-2 Restored COPIER...
  • Page 989 List of Service Modes That Can Be Restored Initial screen Main item Intermediate item Sub item Case A Case B Case C COPIER ADJUST IMG-REG BEND-C Restored COPIER ADJUST IMG-REG SLOP-Y Restored COPIER ADJUST MISC SEG-ADJ Restored COPIER ADJUST MISC K-ADJ Restored COPIER...
  • Page 990 List of Service Modes That Can Be Restored Initial screen Main item Intermediate item Sub item Case A Case B Case C COPIER OPTION MEAP-SRL Restored Restored COPIER OPTION CV-CSZ Restored Restored Restored COPIER OPTION IMG-RTRY Restored Restored COPIER OPTION COIN-AUT Restored COPIER...
  • Page 991 List of Service Modes That Can Be Restored Initial screen Main item Intermediate item Sub item Case A Case B Case C COPIER OPTION NETWORK LPD-PORT Restored Restored Restored COPIER OPTION FNC-SW PDF-RDCT Restored Restored Restored COPIER OPTION IMG-MCON REDU-CNT Restored COPIER OPTION...
  • Page 992 List of Service Modes That Can Be Restored Initial screen Main item Intermediate item Sub item Case A Case B Case C COPIER OPTION CUSTOM DEV-SP1 Restored COPIER OPTION CUSTOM DEV-SP2 Restored COPIER OPTION FNC-SW RPT2SIDE Restored Restored Restored COPIER OPTION NETWORK AFS-JOB...
  • Page 993 List of Service Modes That Can Be Restored Initial screen Main item Intermediate item Sub item Case A Case B Case C COPIER OPTION FNC-SW SVC-RUI Restored Restored COPIER OPTION IMG-MCON PSCL-TBL Restored COPIER OPTION IMG-MCON BGE-OFS Restored COPIER OPTION FNC-SW LCDSFLG Restored...
  • Page 994 List of Service Modes That Can Be Restored Initial screen Main item Intermediate item Sub item Case A Case B Case C COPIER OPTION FNC-SW WT-FL-LM Restored COPIER OPTION NETWORK NW-WAIT Restored Restored Restored COPIER OPTION NETWORK WLAN-USE Restored Restored Restored COPIER OPTION...
  • Page 995 List of Service Modes That Can Be Restored Initial screen Main item Intermediate item Sub item Case A Case B Case C COPIER OPTION CUSTOM2 SP-B02 Restored Restored Restored COPIER OPTION CUSTOM2 SP-B03 Restored Restored Restored COPIER OPTION CUSTOM2 SP-B04 Restored Restored Restored...
  • Page 996 List of Service Modes That Can Be Restored Initial screen Main item Intermediate item Sub item Case A Case B Case C COPIER OPTION CUSTOM2 SP-B56 Restored Restored Restored COPIER OPTION CUSTOM2 SP-B57 Restored Restored Restored COPIER OPTION CUSTOM2 SP-B58 Restored Restored Restored...
  • Page 997 List of Service Modes That Can Be Restored Initial screen Main item Intermediate item Sub item Case A Case B Case C COPIER OPTION CUSTOM2 SP-V30 Restored Restored Restored COPIER OPTION CUSTOM2 SP-V31 Restored Restored Restored COPIER OPTION CUSTOM2 SP-V32 Restored Restored Restored...
  • Page 998 List of Service Modes That Can Be Restored Initial screen Main item Intermediate item Sub item Case A Case B Case C COPIER OPTION USER COUNTER2 Restored Restored Restored COPIER OPTION USER COUNTER3 Restored Restored Restored COPIER OPTION USER COUNTER4 Restored Restored Restored...
  • Page 999 List of Service Modes That Can Be Restored Initial screen Main item Intermediate item Sub item Case A Case B Case C COPIER OPTION USER JA-SBOX Restored Restored Restored COPIER OPTION USER JA-DFAX Restored Restored Restored COPIER OPTION USER JA-REP Restored Restored Restored...

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Imagerunner advance c356if ii

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