ViewSonic VX2458-C-mhd Manual

Getting Started

Should problems arise and the product you have purchased needs to be returned for any reason, please keep the original packaging, registration form, and receipt. Having these items will make it easier for you to verify your product and repair, refund and/or return your product to you.

If you have any problems with your product or questions that have not been addressed in the User Guide, please contact customer service for help.

Save the original box and all packing material for your future shipping needs.

NOTE: The word "Windows" in this user guide refers to Microsoft Windows operating system.

Package Contents

Your monitor package includes:

• Monitor
• Power cord
• HDMI cable
• Quick Start Guide

NOTE:
¹ The video cables included in your package may vary depending on your country. Please contact your local reseller for more information.

The Exterior of the Monitor

1. Front
   
2. Left and Right
   

3. Rear
   

1. Control panel
   (Expanded in Setting the Timing Mode)
2. I/O port (input/output)
   This area should include all I/O connection options, as well as the power input connector (Expanded in Quick Installation)
3. Kensington security slot
   (Expanded in Hardware Installation section B)
4. Speaker

Hardware Installation

1. Base Attachment Procedure
   
2. Base Removal Procedure
   
3. Using the Kensington Lock
   The Kensington security connector is located on the back side of the monitor. For more information on installation and usage please visit the Kensington website at http://www.kensington.com.
   Below is an example of setting up the Kensington lock on a table for your reference.
   

*This picture is for reference only

Quick Installation

Connect Signal Cables

1. Make sure both the LCD monitor and computer are turned OFF.
2. Remove rear panel covers if necessary.
3. Connect the signal cables from the LCD monitor to the computer.
   1. Video and Audio Cable
      For a MAC with Thunderbolt output, please connect the mini DP end of the "mini DP to DisplayPort cable" to the Thunderbolt output of MAC. And connect the other end of the cable to the DisplayPort connector on the rear of the monitor.
      
   2. Power Cable (and AC/DC adapter if required)
      Connect the female connector of AC power cord to the power connector of monitor, and the AC plug of AC power cord to the AC outlet.
      

Power On

Turn On LCD Monitor and Computer
Turn ON the LCD Monitor, then turn ON the computer. This particular order (LCD monitor before computer) is important.

*This picture is for reference only

Driver Installation (Windows 10 Setup)

In order to install the driver, first connect your monitor to your PC, boot up your PC (make sure to first turn on the monitor first) and make sure your internet is available. When the PC has finished booting up, your PC should auto- detect the monitor.

To ensure auto-detection is successful, go to 'Advanced Display Settings' under your system 'Display Settings' (screen resolution) window. There you can verify your ViewSonic monitor has been recognized by your PC in the 'Color Management' section of your advanced settings.

If your PC has not auto-detected the monitor, but is still functioning, you can download the driver from ViewSonic website and install it then restart.your computer and follow the steps above again. It is not imperative for your computer to detect the monitor for normal use, but it is recommended.

If you encounter additional problems or have questions, please contact Customer Support.

Adjusting the Screen Image

Setting the Timing Mode

Set your monitor resolution to its recommended resolution (see section "specification") to get the best experience possible, with brilliant color and crisp text. Here is how:

1. Go to your display resolution settings window (each operating system will have a different process to get there).
2. Next, adjust the display resolution setting to match your monitor's native resolution. This will provide you with your best usage experience.

If you have difficulty setting the resolution or you do not see recommended resolution as an available option, you may need a newer video card driver. Contact your computer or video card manufacturer to obtain the latest driver.

• If necessary, make small adjustments using H. POSITION and V. POSITION until the screen image is completely visible. (*for analog only). (The black border around the edge of the screen should barely touch the illuminated "active area" of the LCD monitor.)

Using the Control Panel

After setting the timing mode, use the buttons on the front or rear control panel to display and adjust OSD for screen image adjustment.

* The postition refer to The Exterior of the Monitor section

Bezel & OSD symbol explanation
The bezel symbol explanation is stated below:

Standby Power On/Off NOTE: Power light Blue = ON Orange = Power Saving

Display the Menu by pressing any square button.

Shortcut Key 1: This is a Shortcut key. The default setting is Volume. Keep pushing for 5 seconds, user can select one of the followings: Volume, Blue Light Filter, Game Mode, Aspect Ratio and Color Temperature to set the default of Shortcut Key 1.

The OSD Menu and OSD Quick-Menu Symbol explanations and their functional uses are stated below.

Activation symbol to turn the various modes on when operating the menu system.

Activation symbol to exit, go back or deactivate the desired function that is selected.

Scrolls through menu options and adjusts the monitor controls.

Symbol used to go back or revert back to the previously selected menu

Information shortcut select button, which gives users access to the information of the monitor currently in use.

Main menu icon that allows users to access the main menu. Hold down the icon for a few seconds to turn off the main menu

Left and right icons toggle your selected choice horizontally.

OSD quick menu selector, which increases or decreases the currently selected function

The Energy Gauge displays the percentage of maximum energy output being consumed by the monitor in real time.

The Quick-Menu symbol explanation is stated below:

1. To display the Quick Menu, press any one of the key botton [ ].
   NOTE: All OSD menus and adjustment screens disappear automatically after about 15 seconds. This is adjustable through the OSD timeout setting in the setup menu.
2. After pressing one of the key botton, you will see options appear for quick access.

ViewMode Option	Contrast/ Brightness Option	Input Select Option	Main Menu Access	Exit

3. After the desired menu control is selected, use the symbols to navigate and adjust the monitor to your specified preference. Each menu function is explained in further detail in 4-2 OSD Explanation.
4. To save the adjustments and exit, press [X] until the OSD disappears.

OSD Menu Introduction

OSD Menu Tree

For an explanation of the OSD tree and pertaining functions, please refer to the OSD explanation below. The OSD tree visually represents the complete OSD menu that can be accessed by your monitor. If you aren't sure where an option/function is or cannot locate a specific feature, please utilize the OSD tree below.

OSD Menu Explanation

NOTE: The OSD menu items listed in this section indicate the entire OSD items of all models. Some of these items may not exist in your product OSD. Please disregard OSD menu item explanations if they do not exist in your OSD Menu. Please refer to the OSD Tree (above), for your monitor's available OSD menu items. Please refer to the OSD explanation below (in alphabetical order), for a clearer explanation of what each function does.

Advanced DCR
Advanced DCR technology automatically detects the image signal and intelligently controls the backlight brightness and color, to improve on the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment.

Auto Detect
If current input source is no signal, monitor will automatically switch to next input option. This function on some model is disabled by default.

Black stabilization
ViewSonic's Black stabilization provides heightened visibility and detail by brightening dark scenes.

Blue light filter
Adjusts the filter that blocks high-energy blue light for a safer experience for our users.

Brightness
Adjusts background black levels of the screen image.

Color adjust
Provides several color adjustment modes, to help adjust the color settings to fit our users' needs.

Color range
Adjusts the color range, allowing users to adjust the range in RGB and YUV color settings.

Color space
Allows users to choose which color space they would like to use for monitor color output (RGB, YUV).

Color temperature
Allows users to select specific color temperature settings to further customize their viewing experience.

Explanation
sRGB	Standard color space used for the windows system, digital cameras and the Internet.
NATIVE	Native is a default color temperature. Recommended for general graphic design and regular use.

Contrast
Adjusts the difference between the image background (black level) and the foreground (white level).

Custom
Providing even more support, three customizable 'Custom' settings are available to help match individual preferences and adapt to every type of game on the market. Select one of the 'Custom' options (Custom 1, Custom 2 etc. ) in the Menu and adjust the advanced options. After exiting the setting will automatically be saved under that particular 'Custom' setting or rename the setting to your liking by selecting 'Rename'. You can access your saved 'GAME MODE' settings with the Quick Menu as well.

Game mode
Integrating a gaming-oriented OSD design including pre-calibrated FPS, RTS and MOBA gaming settings, each mode is functionally customized with in-game testing and adjustments made for the best blend of color and technology. To access the game mode first open the Main Menu setting, then go to 'ViewMode', select 'Game' and change your 'GAMER' settings from there.

GAMMA
Allows users to manually adjust the brightness level of the monitor's grayscale levels. There are five selections: 1.8, 2.0, 2.2, 2.4, and 2.6.

HUE
Adjusts the hue of each color (red, green, blue, cyan, magenta and yellow).

Information
Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics card's user guide for instructions on changing the resolution and refresh rate (vertical frequency).

NOTE: VESA 1024 x 768 @ 60Hz (example) means that the resolution is 1024 x 768 and the refresh rate is 60 Hertz.

Input select
Toggles between the various input options that are available for that particular monitor.

Low input lag
ViewSonic offers low input lag, utilizing a monitor process reducer, which decreases signal latency. Under the low input lag submenu, you can select the appropriate speed for your desired use from the two options

Manual image adjust
Displays the Manual Image Adjust menu. You can manually set a variety of image quality adjustments.

Memory recall
Returns the adjustments back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications of this manual.

Exception: This control does not affect changes made with the Language Select or Power Lock setting

Overscan
Can be used to adjust the aspect ratio of the input signal received by your monitor to adjust the image so it appears on the monitor.

Response time
Adjusts the response time, creating smooth images without streaking, blurring or ghosting. A low response time is perfect for the most graphicintense gaming, and provides amazing visual quality while watching sports or action movies. Setting the menu to 'Ultra Fast' is advised.

Resolution notice
The notice tells users that the current viewing resolution is not the correct native resolution. This notice will appear in the display settings window, when setting up the display resolution.

Setup menu
Adjusts On-screen Display (OSD) settings. Many of these settings can activate on-screen display notifications so users do not have to reopen the menu.

Sharpness
Adjusts the sharpness and picture quality of the monitor.

ViewMode
ViewSonic's unique ViewMode feature offers "Game," "Movie," "Web," "Text," and "Mono" presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications.

1ms Mode
When this mode turn on sRGB, ECO Mode, Freesync Brightness will be disabled.

Monitor Setting Management

OSD Timeout
The OSD Timeout function, allows users to choose how long the OSD will reside on the screen after in-activity (number of seconds).

OSD Background
The OSD Background function allows users to turn off the OSD background while selecting and adjusting OSD settings.

Power Indicator
The power indicator is the light that displays whether the monitor is on or off.

Auto Power Off
Selecting Auto Power Off, allows the monitor to shut its power off after a certain amount of time.

Sleep
This setting allows users to adjust the time of inactivity before the monitor goes on a reduced power mode. The screen will be on 'sleep mode' during this time.

Eco Mode
Allows users to choose between various modes, based on power consumption.

DDC/CI (Display Data Channel Command Interface)
Activating this setting allows monitor control via the graphics card.

Specifications

LCD	Type	TFT (Thin Film Transistor), Active Matrix 1920X1080 LCD, 0.27156 mm x 0.27156 mm pixel pitch
	Display Size	Metric: 59.8 cm Imperial: 24" (23.6" viewable)
	Color Filter	RGB vertical stripe
	Glass Surface	Anti-Glare
Input Signal	Video Sync	DVI (100 ohms) TMDS Fh = 15 ~ 180KHz; Fv = 48 ~ 144Hz 340MHz HDMI (v1.4) (Timing Max support 1920 x 1080 @144Hz) TMDS Fh = 15 ~ 180KHz; Fv = 48~ 144Hz 340MHz DisplayPort (v1.2) (Timing Max support 1920 x 1080 @144Hz) PCI-E Fh = 15 ~ 160KHz; Fv = 48 ~ 144Hz 340MHz
Compatibility	PC	Up to 1920 x 1080 Non-interlaced
	Macintosh1	Power Macintosh up to 1920 x 1080 (Supported by limited graphic cards)
Resolution	Recommended	1920 x 1080@144Hz
	Supported	1920 x 1080 @ 144 Hz, 120Hz, 100Hz 1680 x 1050 @ 60 Hz 1440 x 900 @ 60 Hz 1280 x 1024 @ 60, 75 Hz 1024 x 768 @ 60, 70, 75 Hz 800 x 600 @ 56, 60, 72, 75 Hz 640 x 480 @ 60, 72, 75 Hz 720 x 400 @ 70 Hz
Power Adaptor3	Input Voltage	100-240 VAC, 50/60 Hz (auto switch)
Display area	Full Scan	521.4 mm (H) x 293.28 mm (V) 20.52" (H) x 11.55" (V)
Operating conditions	Temperature Humidity Altitude	+32°F to +104°F (0°C to +40°C) 20% to 90% (non-condensing) To 10,000 feet
Storage conditions	Temperature Humidity Altitude	-4°F to +140°F (-20°C to +60°C) 5% to 90% (non-condensing) To 40,000 feet
Dimensions	Physical	545.9mm (W) x 402.9mm (H) x 192.1mm (D) 21.5" (W) x 15.9" (H) x 7.6" (D)
Weight	Physical	3.37kg (7.43 lbs)
Power saving modes	On	Normal
	Off	<0.5W

¹ Do not set the graphics card in your computer to exceed these timing mode; doing so may result in permanent damage to the display.

² Please use the power adaptor from ViewSonic^® or authorized source only.

³ The test condition follows EEI standard

Troubleshooting

No power

• Make sure the power button (or switch) is ON.
• Make sure the A/C power cord is securely connected to the display.
• Plug another electrical device (like a radio) into the power outlet to verify that the outlet is supplying proper voltage.

Power is ON but no screen image

• Make sure the video cable supplied with the display is properly secured to the video output port on the back of the computer. If the other end of the video cable is not attached permanently to the display, properly secure it to the display.
• Adjust brightness and contrast.

Wrong or abnormal colors

• If any colors (red, green, or blue) are missing, check the video cable to make sure it is securely connected. Loose or broken pins in the cable connector could cause an improper connection.
• Connect the display to another computer.
• If you have an older graphics card, contact ViewSonic® for a non-DDC adapter.

Control buttons do not work

• Press only one button at a time.

Cleaning and Maintenance

Safe Cleaning Practices

• Make sure the display is turned off.
• Never spray or pour any liquid directly onto the screen or case.

To clean the screen:

1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
2. If the screen is still not clean, apply a small amount of non- ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth, and wipe the screen.

To clean the case:

1. Use a soft, dry cloth.
2. If the case is still not clean, apply a small amount of a non- ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.

Disclaimer

• ViewSonic^® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the display.
• ViewSonic will not be liable for damage resulting from use of any ammonia or alcoholbased cleaners.

Handle the monitor on the edges only.

Clean with water on a soft cotton cloth only.