ViewSonic TD2430/TD2430-CN - Display Manual

Getting Started

Congratulations on your purchase of a ViewSonic^® display.

Save the original box and all packing material for future shipping needs.
NOTE: The word "Windows" in this user guide refers to Microsoft Windows operating system.

Package Contents

Your display package includes:

• Display
• Power cord
• Audio cable (stereo mini jack)
• Video cable
• USB cable
• Quick Start Guide

• The word "Windows" in this user guide refers to the Microsoft Windows operating system.
• Visit the "Download" section of the monitor product page on the ViewSonic website to download your monitor drivers.
• Don't forget to register your ViewSonic monitor! Simply login to the ViewSonic website in your region and click on the "Support" tab on the front page.
• Save the original box and all packing material for future shipping needs.
• The video cables included in your package may vary depending on your country. Please contact your local reseller for more information.

Quick Installation

1. Connect video cable
   • Make sure both the display and computer are turned OFF.
   • Remove rear panel covers if necessary.
   • Connect the video cable from the display to the computer.
     Macintosh users: Models older than G3 require a Macintosh adapter. Attach the adapter to the computer and plug the video cable into the adapter.
2. Connect power cord (and AC/DC adapter if required)
   
3. Turn ON the display and computer
   Turn ON the display, then turn ON the computer. This sequence (display before computer) is important.
   NOTE: Windows users may receive a message asking them to install the INF file. To download the file, visit the "Download" section of the monitor product page on the ViewSonic website.
4. Windows users: Set the timing mode (example: 1024 x 768)
   For instructions on changing the resolution and refresh rate, see the graphics card's user guide.
5. Installation is complete. Enjoy your new ViewSonic display.

Wall Mounting (Optional)

NOTE: For use only with UL Listed Wall Mount Bracket.
To obtain a wall-mounting kit or height adjustment base, contact ViewSonic^® or your local dealer. Refer to the instructions that come with the base mounting kit. To convert your display from a desk-mounted to a wall-mounted display, do the following:

1. Find VESA compatible wall-mounting kit which meets the quaternions below,

   Max Loading	Hole pattern (W x H; mm)	Interface Pad (W x H x D)	Pad Hole	Screw Q'ty & Specification
   14kg	100mm x 100mm	115 mm x 115 mm x 2.6 mm	Ø 5mm	4 piece M4 x 10mm

2. Verify that the power button is turned Off, then disconnect the power cord.
3. Lay the display face down on a towel or blanket.
4. Remove the base. (Screws removal might be required.)
5. Attach the mounting bracket from the wall mounting kit using screws of the appropriate length.
6. Attach the display to the wall, following the instructions in the wall-mounting kit.

Using the Display

Setting the Timing Mode

Setting the timing mode is important for maximizing the quality of the screen image and minimizing eye strain. The timing mode consists of the resolution (example 1024 x 768) and refresh rate (or vertical frequency; example 60 Hz). After setting the timing mode, use the OSD (On-screen Display) controls to adjust the screen image.
For optimal picture quality, please use the recommended timing mode specific to your display listed on the "Specification" page.
To set the Timing Mode:

• Setting the resolution: Access "Appearance and Personalization" from Control Panel via the Start Menu, and set the resolution.
• Setting the refresh rate: See your graphic card's user guide for instructions.

Please make sure that your graphics card is set to 60Hz vertical refresh rate as the recommended setting for most displays. Choosing a non supported timing mode setting may result in no image being displayed, and a message showing "Out of Range" will appear on screen.

OSD and Power Lock Settings

• OSD Lock: Press and hold [1] and the up arrow ▲ for 10 seconds. If any buttons are pressed the message OSD Locked will display for 3 seconds.
• OSD Unlock: Press and hold [1] and the up arrow ▲ again for 10 seconds.
• Power Button Lock: Press and hold [1] and the down arrow ▼ for 10 seconds. If the power button is pressed the message Power Button Locked will display for 3 seconds. With or without this setting, after a power failure, your display's power will automatically turn ON when power is restored.
• Power Button Unlock: Press and hold [1] and the down arrow ▼ again for 10 seconds.

Adjusting the Screen Image

Use the buttons on the front control panel to display and adjust the OSD controls which display on the screen.

	Standby Power On/Off Power light Blue = ON Orange = Power Saving
[1]	Displays the Main Menu or exits the control screen and saves adjustments.
[2]	Displays the control screen for the highlighted control. Also a shortcut to toggle analog and digital connection.
▲/▼	Scrolls through menu options and adjusts the displayed control. Low Input Lag (▼) / Game Mode (▲)

Do the following to adjust the display setting:

1. To display the Main Menu, press button [1].
   NOTE: All OSD menus and adjustment screens disappear automatically after about 15 seconds. This is adjustable through the OSD timeout setting in the setup menu.
2. To select a control to adjust, press ▲ or ▼ to scroll up or down in the Main Menu.
3. After the desired control is selected, press button [2].
4. To save the adjustments and exit the menu, press button [1] until OSD disappear.

The following tips may help you optimize your display:

• Adjust the computer's graphics card to support a recommended timing mode (refer to "Specifications" page for recommended setting specific to your display). To find instructions on "changing the refresh rate", please refer to the graphics card's user guide.
• If necessary, make small adjustments using H. POSITION and V. POSITION until the screen image is completely visible. (The black border around the edge of the screen should barely touch the illuminated "active area" of the display.)

Main Menu Controls

Adjust the menu items by using the up ▲ and down ▼ buttons.
NOTE: Check the Main Menu items on your display OSD and refer to Main Menu Explanation below.

Main Menu Explanation

NOTE: The Main Menu items listed in this section indicates whole Main Menu items of all models. For the actual Main Menu details corresponding to your product refer to the items on your display's OSD Main Menu.

Power Management

This product will enter to Sleep/Off mode with black screen and reduced power consumption within 3 seconds of no signal input.

Specifications

1. Do not set the graphics card in your computer to exceed these timing mode; doing so may result in permanent damage to the display.

Cleaning the Display

• MAKE SURE THE DISPLAY IS TURNED OFF.
• NEVER SPRAY OR POUR ANY LIQUID DIRECTLY ONTO THE SCREEN OR CASE.

To clean the screen:

1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
2. If the screen still not clean, apply a small amount of non-ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth, and wipe the screen.

To clean the case:

1. Use a soft, dry cloth.
2. If the case still not clean, apply a small amount of a non-ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.

Disclaimer

• ViewSonic^® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the display.
• ViewSonic will not be liable for damage resulting from use of any ammonia or alcoholbased cleaners.

Troubleshooting

No power

• Make sure power button (or switch) is ON.
• Make sure A/C power cord is securely connected to the display.
• Plug another electrical device (like a radio) into the power outlet to verify that the outlet is supplying proper voltage.

Power is ON but no screen image

• Make sure the video cable supplied with the display is properly secured to the video output port on the back of the computer. If the other end of the video cable is not attached permanently to the display, properly secure it to the display.
• Adjust brightness and contrast.
• If you are using an Macintosh older than G3, you need a Macintosh adapter.

Wrong or abnormal colors

• If any colors (red, green, or blue) are missing, check the video cable to make sure it is securely connected. Loose or broken pins in the cable connector could cause an improper connection.
• Connect the display to another computer.
• If you have an older graphics card, contact ViewSonic^® for a non-DDC adapter.

Control buttons do not work

• Press only one button at a time.

For EU users, please contact us for any safety/accident issue experienced with this product:
ViewSonic Europe Limited
Haaksbergweg 75
1101 BR Amsterdam
Netherlands
+31 (0) 650608655
EPREL@viewsoniceurope.com
https://www.viewsonic.com/eu/

Customer Support

For technical support or product service, see the table below or contact your reseller.
NOTE: You will need the product serial number.

Cautions and Warnings

1. Read these instructions completely before using the equipment.
2. Keep these instructions in a safe place.
3. Heed all warnings and follow all instructions.
4. Sit at least 18" / 45cm from the LCD display.
5. Always handle the LCD display with care when moving it.
6. Never remove the rear cover. This LCD display contains high-voltage parts. You may be seriously injured if you touch them.
7. Do not use this equipment near water.
   
   To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
8. Avoid exposing the LCD display to direct sunlight or another heat source. Orient the LCD display away from direct sunlight to reduce glare.
9. Clean with a soft, dry cloth. If further cleaning is required, see "Cleaning the Display" in this guide for further instructions.
10. Avoid touching the screen. Skin oils are difficult to remove.
11. Do not rub or apply pressure to the LCD panel, as it may permanently damage the screen.
12. Do not block any ventilation openings. Install the equipment in accordance with the manufacturer's instructions.
13. Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that produce heat.
14. Place the LCD display in a well ventilated area. Do not place anything on the LCD display that prevents heat dissipation.
15. Do not place heavy objects on the LCD display, video cable, or power cord.
16. If smoke, an abnormal noise, or a strange odor is present, immediately switch the LCD display off and call your dealer or ViewSonic. It is dangerous to continue using the LCD display.
17. Do not attempt to circumvent the safety provisions of the polarized or grounding type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, consult an electrician for replacement of the outlet.
18. When connecting to a power outlet, DO NOT remove the ground prong. Please ensure grounding prongs are NEVER REMOVED.
19. Protect the power cord from being tread upon or pinched, particularly at the plug, and the point where if emerges from the equipment. Be sure that the power outlet is located near the equipment so that it is easily accessible.
20. Only use attachments/accessories specified by the manufacturer.
21. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the equipment. When a cart is used, use caution when moving the cart/equipment combination to avoid injury from tipping over.
    
22. Unplug this equipment when it will be unused for long periods of time.
23. Refer all servicing to qualified service personnel. Service is required when the unit has been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not operate normally or has been dropped.
24. Usage of other than specified head- or earphones can result in hearing loss due to excessive sound pressures.