ViewSonic VA2459-smh - Display Manual
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ViewSonic VA2459-smh - Display Manual

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Contents
ViewSonic VA2459-smh - Display Manual

Introduction

Package Contents

  • Monitor
  • Power cord
  • Video cable
  • Quick start guide

NOTE: The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more information.

Product Overview

Front and Rear View

I/O Ports

I/O Ports Overview

  1. AC IN
  2. HDMI 1.4
  3. VGA
  4. Audio In
  5. Audio Out

NOTE: For more information about the 1()/2/3/4/5() key and its functions, refer to "Hot Keys".

Initial Setup

Installing the Stand

Installing the Stand
NOTE: Always place the device on a flat, stable surface. Failure to do so may cause the device to fall and damage the device and/or result in personal injury.

Wall Mounting

NOTE: Only use UL Certified wall mount kits.
Wall Mounting
Refer to the table below for the standard dimensions for wall mount kits.

Maximum Loading Hole pattern
(W x H) 		Interface Pad
(W x H x D) 		Pad Hole Screw Specification & Quantity
14 kg 100 x 100 mm 115 x 115 x 2.6 mm Ø 5 mm M4 x 10 mm 4 pieces

NOTE: Wall mount kits are sold separately. To obtain a wall mounting kit, contact ViewSonic® or your local dealer.

  1. Turn off the device and disconnect all cables.
  2. Place the device on a flat, stable surface with the screen facing down.
  3. Remove the monitor stand.
    Remove the monitor stand
  4. Attach the mounting bracket to the VESA mounting holes at the rear of the device. Then secure it with four (4) screws (M4 x 10 mm).
  5. Follow the instructions that come with the wall mounting kit to mount the monitor onto the wall.

Using the Security Slot

To help prevent the device from being stolen, use a security slot locking device to secure the device to a fixed object.
Additionally, fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the monitor from falling over.
Below is an example of setting up a security slot locking device on a table.
Using the Security Slot

Making Connections

This section guides you on how to connect the monitor with other equipment.

Connecting to Power

  1. Connect the power cord to the AC IN jack at the rear of the device.
  2. Connect the power cord plug to a power outlet.
    Connecting to Power

Connecting External Devices

Connecting External Devices

Using the Monitor

Adjusting the Viewing Angle

Tilt Angle Adjustment
Tilt the monitor forwards or backwards to the desired viewing angle (-5˚ to 20˚).

NOTE: When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand.

Turning the Device On/Off

  1. Plug the power cord into a power outlet.
  2. Press the Power button to turn on the monitor.
  3. To turn the monitor off, press the Power button again.
    Turning the Device On/Off

NOTE: The monitor will still consume some power as long as the power cord is connected to the power outlet. If the monitor is not being used for a long period of time, please disconnect the power plug from the power outlet.

Using the Control Panel Keys

Use the control panel keys to access the Quick Menu, activate Hot Keys, navigate the On-Screen Display (OSD) Menu, and change the settings.

Quick Menu

Press the 1 () key to activate the Quick Menu.

NOTE: Follow the key guide that appears on the bottom of the screen to select the option or make adjustments.

Menu Description

ViewMode 		Select one of the preset color settings.

Volume 		Adjust the level, or mute the volume.

Contrast/Brightness 		Adjust the contrast or brightness level.

Input Select 		Select the input source.

Exit 		Exit the Quick Menu.

Hot Keys

When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the control panel keys.

Key Description
1 () + 2

Press and hold the keys to lock/unlock the OSD Menu.
When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the OSD Menu.

If the OSD Menu is locked, the below message will appear on the screen:
2 + 3

Press and hold the keys to lock/unlock the Power button.
When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the Power button.

If the Power button is locked, the below message will appear on the screen:
3 + 4 Press the keys to display/hide the boot up screen when the device is turned on.

Configuring the Settings

General Operations

  1. Press the 2/3/4 key to display the On-Screen Display (OSD) Menu.
  2. Press the 1() or 2 key to select the main menu. Then press the 3 key to enter the selected menu.
  3. Press the 1() or 2 key to select the desired menu option. Then press the 3 key to enter the sub-menu.
  4. Press the 1() or 2 key to adjust/select the setting. Then press the 3 key to confirm.

    NOTE: Certain menu option adjustments do not require the user to press the 3 key to confirm the selection. Follow the key guide to select the option or make adjustments.
  5. Press the 4 key to return to the previous screen.
    NOTE: To exit the OSD Menu, press the 5() key.

On-Screen Display (OSD) Menu Tree

On-Screen Display Menu Tree - Part 1

On-Screen Display Menu Tree - Part 2

On-Screen Display Menu Tree - Part 3

On-Screen Display Menu Tree - Part 4

Specifications

Item Category Specifications
LCD Type IPS, Color a-Si, TFT Active Matrix 1920 x 1080 LCD;
0.2745 (H)mm x 0.2745 (V)mm pixel pitch
Display Size 60.5 cm, 23.8"
Color Filter RGB vertical stripe
Glass Surface Anti-Glare type, 3H hard coating
Input Signal Video Sync Analog
D-SUB: fh 24~86 kHz, fv: 48~75 Hz
TMDS digital (100 Ω)
HDMI (1.4): fh 24~86 kHz, fv: 48~75 Hz
Compatibility PC up to 1920 x 1080
Macintosh up to 1920 x 1080
Resolution1 Recommended 1920 x 1080 @ 60Hz
Supported
  • 1920 x 1080 @ 50, 60, 75Hz
  • 1680 x 1050 @ 60Hz
  • 1600 x 1200 @ 60Hz
  • 1600 x 900 @ 60Hz
  • 1440 x 900 @ 60, 75Hz
  • 1440 x 576 @ 50Hz
  • 1400 x 1050 @ 60, 75Hz
  • 1366 x 768 @ 60Hz
  • 1360 x 768 @ 60Hz
  • 1280 x 1024 @ 50, 60, 75Hz
  • 1280 x 960 @ 50, 60, 75Hz
  • 1280 x 800 @ 60, 75Hz
  • 1280 x 768 @ 50, 60, 75Hz
  • 1280 x 720 @ 50, 60Hz
  • 1152 x 900 @ 66Hz
  • 1152 x 870 @ 75Hz
  • 1152 x 864 @ 60, 75Hz
  • 1024 x 768 @ 50, 60, 70, 72, 75Hz
  • 1024 x 600 @ 60Hz
  • 848 x 480 @ 60Hz
  • 832 x 624 @ 75Hz
  • 800 x 600 @ 56, 60, 72, 75Hz
  • 720 x 576 @ 50Hz
  • 720 x 480 @ 60Hz
  • 720 x 400 @ 70Hz
  • 640 x 480 @ 50, 60, 66, 72, 75Hz
  • 640 x 400 @ 60, 70Hz
  • 640 x 350 @ 70Hz
Power Adapter2 Input Voltage AC 100-240V, 50/60Hz (auto switch)
Display Area Full Scan (H x V) 527.04 x 296.46 mm (20.75" x 11.67")
Operating conditions Temperature 0°C to 40°C (32°F to 104°F)
Humidity 20% to 90% (non-condensing)
Altitude 16,404 feet (5 km)
Storage conditions Temperature -20°C to 60°C (-4°F to 140°F)
Humidity 5% to 90% (non-condensing)
Altitude 40,000 feet (12.1 km)
Physical Dimensions (W x H x D) 542.4 x 396.4 x 200 mm
(21.4" x 15.6" x 7.9")
Wall Mount Dimensions 100 x 100 mm
Weight Physical 3.1 kg (7 lbs)
Power saving modes On3 26W (Typical)
Off < 0.3W
  1. Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display.
  2. Please use the power adapter from ViewSonic® or an authorized source only.
  3. The test condition follows EEI standards.

Glossary

This section describes the standard glossary of terms used in all LCD display models. All terms are listed in alphabetical order.
NOTE: Some terms may not be applicable to your monitor.

A Advanced DCR
Advanced DCR technology automatically detects the image signal and intelligently controls the backlight brightness and color to improve on the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment.
Audio Adjust
Adjusts the volume, mutes the sound, or toggles between inputs if you have more than one source.
Auto Detect
If the current input source has no signal, the monitor will automatically switch to the next input option. This function, on some models, is disabled by default.
Auto Image Adjust
Automatically sizes, centers, and fine tunes the video signal to eliminate waviness and distortion.
B Brightness
Adjusts background black levels of the screen image.
C Color Adjust
Provides several color adjustment modes, to help adjust the color settings to fit the user's needs.
Color Space
Allows users to choose which color space they would like to use for monitor color output (RGB, YUV).
Color Temperature
Allows users to select specific color temperature settings to further customize their viewing experience.
Panel Default Panel Original Status
sRGB Standard color space used for the Windows system.
Bluish Set the color temperature to 9300K.
Cool Set the color temperature to 7500K.
Native Default color temperature. Recommended for general use.
Warm Set the color temperature to 5000K.
Contrast
Adjusts the difference between the image background (black level) and the foreground (white level).
I Information
Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics cards's user guide for instructions on changing the resolution and refresh rate (vertical frequency).
NOTE: VESA 1024 x 768 @ 60Hz, for example, means that the resolution is 1024 x 768 and the refresh rate is 60Hz.
Input Select
Toggles between the various input options that are available for the monitor.
M Manual Image Adjust
Displays the "Manual Image Adjust" menu. You can manually set a variety of image quality adjustments.
Memory Recall
Returns the adjustments back to factory settings if the display is operating in a factory preset timing mode listed in the "Specifications" of this manual.
NOTE:
  • (Exception) This control does not affect changes made in the "Language Select" or "Power Lock" setting.
  • Memory Recall is the default as-shipped display configuration and settings. Memory Recall is the setting in which the product qualifies for ENERGY STAR®. Any changes to default as-shipped display configuration and settings would change the energy consumption, and may increase energy consumption beyond the limits required for ENERGY STAR® qualification, as applicable. ENERGY STAR® is a set of power-saving guidelines issued by the U.S. Environmental Protection Agency (EPA). ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices.
O Overscan
Refers to a cropped image on your monitor's screen. A setting on your monitor zooms in on movie content, so that you cannot see the outermost edges of the film.
P Power Button
Under the Power Button option users can choose from "Power Off" and "Screen Off" to determine what happens when the user presses the Power Button on the monitor.
Power Off
Pressing the Power Button will power off the monitor as normal. This is the default operation.
Screen Off
Pressing the Power Button will only turn off the backlight/screen. Therefore, the monitor sequence will not be changed when using multiple extended monitors via DisplayPort/HDMI.
R Recall
Resets the ViewMode monitor settings.
Resolution Notice
The notice tells users that the current viewing resolution is not the correct native resolution. This notice will appear in the display settings window when setting up the display resolution.
Response Time
Adjusts the response time, creating smooth images without streaking, blurring, or ghosting. A low response time is perfect for the most graphicintense gaming, and provides amazing visual quality while watching sports or action movies.
S Setup Menu
Adjusts On-Screen Display (OSD) Menu settings. Many of these settings can activate on-screen display notifications so users do not have to reopen the menu.
Sharpness
Adjusts the picture quality of the monitor.
V ViewMode
ViewSonic's unique ViewMode feature offers "Game", "Movie", "Web", "Text", "MAC", and "Mono" presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications.

Troubleshooting

This section describes some common problems that you may experience when using the monitor.

Problem or Issue Possible Solutions
No power
  • Make sure you have turned on the monitor by pressing the Power button.
  • Make sure the power cord is properly and securely connected to the monitor and power outlet.
  • Plug another electrical device into the power outlet to verify that the outlet is supplying power.
Power is On, but no image appears on screen
  • Make sure the video cable connecting the monitor to the computer is properly and securely connected.
  • Adjust the brightness and contrast settings.
  • Make sure the correct input source is selected.
Wrong or abnormal colors
  • If any colors (red, green, or blue) are missing, check the video cable to make sure it is properly and securely connected. Loose or broken pins in the cable connector could cause an improper connection.
  • Connect the monitor to another computer.
Screen image is too light or dark
  • Adjust brightness and contrast settings via the OSD Menu.
  • Reset the monitor to factory settings.
Screen image cuts in and out
  • Make sure the correct input source is selected.
  • Check for bent or broken pins in the video cable connector.
  • Make sure the video cable connecting the monitor to the computer is properly and securely connected.
Screen image is blurred
  • Adjust the resolution to the correct Aspect Ratio.
  • Reset the monitor to factory settings.
The screen isn't centered correctly
  • Adjust the horizontal and vertical controls via the OSD Menu.
  • Check the Aspect Ratio.
  • Reset the monitor to factory settings.
The screen appears yellow
  • Make sure the "Blue Light Filter" is Off.
The OSD Menu does not appear on the screen/the OSD controls are inaccessible
  • Check whether the OSD Menu is locked. If yes, press and hold the 3 and 5 key for 10 seconds.
  • Turn off the monitor, unplug the power cord, plug it back in, and then turn on the monitor.
  • Reset the monitor to factory settings.
Control panel keys do not work
  • Press only one key at a time.
  • Restart the computer.
Some menus aren't selectable in the OSD
  • Adjust the ViewMode or the input source.
  • Reset the monitor to factory settings.
No audio output
  • If using ear-/headphones, ensure the mini stereo jack is connected.
  • Make sure the volume is not muted, nor set to 0.
  • Check the Audio Input setting.
The monitor will not adjust
  • Make sure there are no obstructions near or on the monitor, and that there is adequate spacing.
  • For more information, see "Adjusting the Viewing Angle".
USB devices connected to the monitor do not work
  • Make sure the USB cable is connected properly.
  • Try changing to another USB port (if applicable).
  • Some USB devices require a higher electric current; connect the device directly to the computer.
The external device is connected, but no image appears on the screen
  • Make sure the Power is On
  • Adjust brightness and contrast via the OSD Menu.
  • Check the connecting cable and make sure it is properly and securely connected. Loose or broken pins in the cable connector could cause an improper connection.

Maintenance

General Precautions

  • Make sure the monitor is turned off and the power cable is unplugged from the power outlet.
  • Never spray or pour any liquid directly onto the screen or case.
  • Handle the monitor with care, as a darker-colored monitor, if scuffed, may show marks more clearly than a lighter-colored monitor.

Cleaning the Screen

  • Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
  • If the screen is still not clean, apply a small amount of non-ammonia, nonalcohol based glass cleaner onto a clean, soft, lint-free cloth; then wipe the screen.

Cleaning the Case

  • Use a soft, dry cloth.
  • If the case is still not clean, apply a small amount of non-ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.

Disclaimer

  • ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor.
  • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.

Customer Service

For technical support or product service, see the table below or contact your reseller.
NOTE: You will need the product's serial number.

Country/ Region Website Country/ Region Website
Asia Pacific & Africa
Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/
中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/
Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/
Indonesia www.viewsonic.com/id/ Israel www.viewsonic.com/il/
日本 (Japan) www.viewsonic.com/jp/ Korea www.viewsonic.com/kr/
Malaysia www.viewsonic.com/my/ Middle East www.viewsonic.com/me/
Myanmar www.viewsonic.com/mm/ Nepal www.viewsonic.com/np/
New Zealand www.viewsonic.com/nz/ Pakistan www.viewsonic.com/pk/
Philippines www.viewsonic.com/ph/ Singapore www.viewsonic.com/sg/
臺灣 (Taiwan) www.viewsonic.com/tw/ ประเทศไทย www.viewsonic.com/th/
Việt Nam www.viewsonic.com/vn/ South Africa & Mauritius www.viewsonic.com/za/
Americas
United States www.viewsonic.com/us Canada www.viewsonic.com/us
Latin America www.viewsonic.com/la
Europe
Europe www.viewsonic.com/eu/ France www.viewsonic.com/fr/
Deutschland www.viewsonic.com/de/ Қазақстан www.viewsonic.com/kz/
Россия www.viewsonic.com/ru/ España www.viewsonic.com/es/
Türkiye www.viewsonic.com/tr/ Україна www.viewsonic.com/ua/
United Kingdom www.viewsonic.com/uk/

Safety Precautions

Please read the following Safety Precautions before you start using the device.

  • Keep this user guide in a safe place for later reference.
  • Read all warnings and follow all instructions.
  • Sit at least 18" (45 cm) away from the device.
  • Allow at least 4" (10 cm) clearance around the device to ensure proper ventilation.
  • Place the device in a well-ventilated area. Do not place anything on the device that prevents heat dissipation.
  • Do not use the device near water. To reduce the risk of fire or electric shock, do not expose the device to moisture.
  • Avoid exposing the device to direct sunlight or other sources of sustained heat.
  • Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the device to dangerous levels.
  • Use a soft, dry cloth to clean the external housing. For more information, refer to the "Maintenance" section.
  • Oil may collect on the screen as you touch it. To clean the greasy spots on the screen, refer to the "Maintenance" section.
  • Do not touch the screen surface with sharp or hard objects, as it may cause damage to the screen.
  • When moving the device, be careful not to drop or bump the device on anything.
  • Do not place the device on an uneven or unstable surface. The device may fall over resulting in an injury or a malfunction.
  • Do not place any heavy objects on the device or connection cables.
  • If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device.
  • Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, obtain an adapter and do not attempt to force the plug into the outlet.
  • When connecting to a power outlet, DO NOT remove the grounding prong. Please ensure grounding prongs are NEVER REMOVED.
  • Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Ensure that the power outlet is located near the equipment so that it is easily accessible.
  • Only use attachments/accessories specified by the manufacturer.
  • When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over.
  • Disconnect the power plug from the AC outlet if the device is not being used for a long period of time.
  • Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as:
    • if the power supply cord or plug is damaged
    • if liquid is spilled onto or objects fall in the unit
    • if the unit is exposed to moisture
    • if the unit does not operate normally or has been dropped
  • NOTICE: LISTENING THROUGH EAR-/HEADPHONES AT A HIGH VOLUME FOR EXTENDED PERIODS CAN CAUSE HEARING DAMAGE/HEARING LOSS. When using ear-/headphones, adjust the volume to appropriate levels, or hearing damage may result.
  • NOTICE: THE MONITOR MAY OVERHEAT AND SHUTDOWN! If the device shuts down automatically, please turn on your monitor again. After rebooting, change your monitor's resolution and refresh rate. For details, please refer to the graphics card's user guide.

Documents / Resources

References

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