ViewSonic VX2257-mhd, VX2257-mhd-CN Manual

Also See for VX2257-mhd:

User manual (26 pages)

User manual (26 pages)

Table of Contents

Contents

1 Introduction
2 Product Registration
3 Getting Started
4 Using the LCD Display
5 Other Information
- 5.1 Specifications
- 5.2 Cleaning the LCD Display
6 Troubleshooting
7 Cautions and Warnings
8 Documents / Resources
- 8.1 References
- 8.2 Download manual

ViewSonic VX2257-mhd, VX2257-mhd-CN Manual

Introduction

With over 25 years as a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world's expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.

Product Registration

To fulfill possible future product needs, and to receive additional product information as it becomes available, please visit your region section on ViewSonic's website to register your product online.
The ViewSonic CD also provides an opportunity for you to print the product registration form. Upon completion, please mail or fax to a respective ViewSonic office. To find your registration form, use the directory ":\CD\Registration".
Registering your product will best prepare you for future customer service needs.
Please print this user guide and fill the information in the "For Your Records" section.
Your LCD displays serial number is located on the rear side of the display.
For additional information, please see the "Customer Support" section in this guide.

For Your Records
Product Name: VX2257-mhd/VX2257-mhd-CN
ViewSonic Widescreen LCD Display
Model Number: VS16261
Document Number: VX2257-mhd/VX2257-mhd-CN_UG_ENG
Rev. 1A 09-01-15
Serial Number:
Purchase Date:

Getting Started

Save the original box and all packing material for future shipping needs.
NOTE: The word "Windows" in this user guide refers to Microsoft Windows operating system.

Package Contents

Your LCD display package includes:

LCD display
Power cord
Audio cable (stereo mini jack)
D-Sub cable
HDMI cable
Quick Start Guide
ViewSonic CD
- User Guide
- INF/ICM files*
- Registration information
- Additional software (Optional)

NOTE: The INF file ensures compatibility with Windows operating systems, and the ICM file (Image Color Matching) ensures accurate on-screen colors. ViewSonic recommends that you install both the INF and ICM files.

Quick Installation

Connect video cable
- Make sure both the LCD display and computer are turned OFF.
- Remove rear panel covers if necessary.
- Connect the video cable from the LCD display to the computer.
  Macintosh users: Models older than G3 require a Macintosh adapter. Attach the adapter to the computer and plug the video cable into the adapter.
  To order a ViewSonic^® Macintosh adapter, contact ViewSonic Customer Support.
Connect power cord (and AC/DC adapter if required)
Turn ON LCD display and computer
Turn ON the LCD display, then turn ON the computer. This sequence (LCD display before computer) is important.
NOTE: Windows users may receive a message asking them to install the INF file. To access the file, please use the directory ":\CD\vsfiles".
Insert the ViewSonic CD into the computer's CD drive.
If your computer does not have a CD-ROM drive, please refer to Customer Support page.
Windows users: Set the timing mode (example: 1024x768)
For instructions on changing the resolution and refresh rate, see the graphics card's user guide.
Installation is complete. Enjoy your new ViewSonic LCD display.

Additional Software Installation (Optional)

Load the ViewSonic CD on your CD/DVD drive.
Double click on the "Software" folder and choose an application, if desired.
Double click on the Setup.exe file and follow the onscreen instructions to complete the simple installation.

Wall Mounting (Optional)

NOTE: For use only with UL Listed Wall Mount Bracket.
To obtain a wall-mounting kit or height adjustment base, contact ViewSonic^® or your local dealer. Refer to the instructions that come with the base mounting kit. To convert your LCD display from a desk-mounted to a wall-mounted display, do the following:

Verify that the power button is turned Off, then disconnect the power cord.
Lay the LCD display face down on a towel or blanket.
Remove the base. (Screws removal might be required.)
Find and identify one of the following VESA mount interfaces (a, b,c) located on the back of your display (refer to "Specifications" page for your displays mounting interface). Attach the mounting bracket from the VESA compatible wall mounting kit using screws of the appropriate length.
Attach the LCD display to the wall, following the instructions in the wall-mounting kit.

Using the LCD Display

Setting the Timing Mode

Setting the timing mode is important for maximizing the quality of the screen image and minimizing eye strain. The timing mode consists of the resolution (example 1024 x 768) and refresh rate (or vertical frequency; example 60 Hz). After setting the timing mode, use the OSD (On-screen Display) controls to adjust the screen image.
For optimal picture quality, please use the recommended timing mode specific to your LCD display listed on the "Specification" page.
To set the Timing Mode:

Setting the resolution: Access "Appearance and Personalization" from Control Panel via the Start Menu, and set the resolution.
Setting the refresh rate: See your graphic card's user guide for instructions.

Please make sure that your graphics card is set to 60Hz vertical refresh rate as the recommended setting for most LCD displays. Choosing a nonsupported timing mode setting may result in no image being displayed, and a message showing "Out of Range" will appear on screen.

OSD and Power Lock Settings

OSD Lock: Press and hold [1] and the up arrow ▲ for 10 seconds. If any buttons are pressed the message OSD Locked will display for 3 seconds.
OSD Unlock: Press and hold [1] and the up arrow ▲ again for 10 seconds.
Power Button Lock: Press and hold [1] and the down arrow ▼ for 10 seconds. If the power button is pressed the message Power Button Locked will display for 3 seconds. With or without this setting, after a power failure, your LCD display's power will automatically turn ON when power is restored.
Power Button Unlock: Press and hold [1] and the down arrow ▼ again for 10 seconds.

Adjusting the Screen Image

Use the buttons on the front control panel to display and adjust the OSD controls which display on the screen.

	Standby Power On/Off Power light Blue = ON Orange = Power Saving
[1]	Displays the Main Menu or exits the control screen and saves adjustments.
[2]	Displays the control screen for the highlighted control. Also a shortcut to toggle analog and digital connection.
	Game Mode
	Scrolls through menu options and adjusts the displayed control. Audio Adjust () / Brightness/Contrast ()

Do the following to adjust the display setting:

To display the Main Menu, press button [1].
NOTE: All OSD menus and adjustment screens disappear automatically after about 15 seconds. This is adjustable through the OSD timeout setting in the setup menu.
To select a control to adjust, press or to scroll up or down in the Main Menu.
After the desired control is selected, press button [2].
To save the adjustments and exit the menu, press button [1] until OSD disappear.

The following tips may help you optimize your display:

Adjust the computer's graphics card to support a recommended timing mode (refer to "Specifications" page for recommended setting specific to your LCD display). To find instructions on "changing the refresh rate", please refer to the graphics card's user guide.
If necessary, make small adjustments using H. POSITION and V. POSITION until the screen image is completely visible. (The black border around the edge of the screen should barely touch the illuminated "active area" of the LCD display.)

Adjust the menu items by using the up and down buttons.
NOTE: Check the Main Menu items on your LCD OSD and refer to Main Menu Explanation below.

NOTE: The Main Menu items listed in this section indicates whole Main Menu items of all models. The actual Main Menu details corresponding to your product please refer to your LCD OSD Main Menu items.

A	Audio Adjust adjusts the volume, mutes the sound, or toggles between inputs if you have more than one source.
A	Auto Image Adjust automatically sizes, centers, and fine tunes the video signal to eliminate waviness and distortion. Press the [2] button to obtain a sharper image. NOTE: Auto Image Adjust works with most common video cards. If this function does not work on your LCD display, then lower the video refresh rate to 60 Hz and set the resolution to its pre-set value. Advanced Image Adjust The [Advanced Image Adjust] menu appears. You can execute various adjustments and settings of advanced image quality.
B	Brightness adjusts background black level of the screen image.
C	Color Adjust provides several color adjustment modes, including preset color temperatures and a User Color mode which allows independent adjustment of red (R), green (G), and blue (B). The factory setting for this product is native.
C	Contrast adjusts the difference between the image background (black level) and the foreground (white level).
I	Information displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic ® website URL. See your graphics card's user guide for instructions on changing the resolution and refresh rate (vertical frequency). NOTE: VESA 1024 x 768 @ 60Hz (example) means that the resolution is 1024 x 768 and the refresh rate is 60 Hertz.
I	Input Select toggles between inputs if you have more than one computer connected to the LCD display.
M	Manual Image Adjust displays the Manual Image Adjust menu. You can manually set a variety of image quality adjustments.
M	Memory Recall returns the adjustments back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications of this manual. Exception: This control does not affect changes made with the Language Select or Power Lock setting.
S	Setup Menu adjusts On-screen Display (OSD) settings.

Power Management

This product will enter to Sleep/Off mode with black screen and reduce power consumption within 5 minutes of no signal input.

Other Information

Specifications

LCD	Type Display Size Color Filter Glass Surface	TFT (Thin Film Transistor), Active Matrix 1920 x 1080 LCD, 0.2482 mm x 0.2482 mm pixel pitch Metric: 54.7 cm Imperial: 22" (21.53" viewable) RGB vertical stripe Anti-Glare
Input Signal	Video Sync	RGB analog (0.7/1.0 Vp-p, 75 ohms) x 1 HDMI x 1 (HDMI.TMDS digital, 100ohms) Display port x 1 Composite Sync, Separate Sync, Sync on Green f_h:24-83 kHz, f_v:47-75 Hz
Compatibility	PC Macintosh^{^[1]}	Up to 1920 x 1080 Non-interlaced Power Macintosh up to 1920 x 1080
Resolution^{^[2]}	Recommended Supported	1920 x 1080 @ 60 Hz 1680 x 1050 @ 60 Hz 1600 x 1200 @ 60 Hz 1440 x 900 @ 60, 75 Hz 1280 x 1024 @ 60, 75 Hz 1280 x 960 @ 60Hz 1024 x 768 @ 60, 70, 72, 75 Hz 800 x 600 @ 56, 60, 72, 75 Hz 640 x 480 @ 60, 67,72,75 Hz 720 x 400 @ 70 Hz
Power Adaptor^{^[3]}	Input Voltage	100-240 VAC, 50/60 Hz (auto switch)
Display area	Full Scan	476.64 mm (H) x 268.11 mm (V) 18.77" (H) x 10.56" (V)
Operating conditions	Temperature Humidity Altitude	+32°F to +104°F (0°C to +40°C) 20% to 90% (non-condensing) To 10,000 feet
Storage conditions	Temperature Humidity Altitude	-4°F to +140°F (-20°C to +60°C) 10% to 80% (non-condensing) To 40,000 feet
Dimensions	Physical	511.4 mm (W) x 394.4 mm (H) x 229.7 mm (D) 20.13" (W) x 15.53" (H) x 9.04" (D)
Wall Mount	Distance	100 x 100 mm
Weight	Physical	8 lb (3.63 kg)
Power saving modes	On Off	21 W (Typical) (blue LED) <0.5W

Cleaning the LCD Display

MAKE SURE THE LCD DISPLAY IS TURNED OFF.
NEVER SPRAY OR POUR ANY LIQUID DIRECTLY ONTO THE SCREEN OR CASE.

To clean the screen:

Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
If the screen still not clean, apply a small amount of non-ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth, and wipe the screen.

To clean the case:

Use a soft, dry cloth.
If the case still not clean, apply a small amount of a non-ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.

Disclaimer

ViewSonic^® does not recommend the use of any ammonia or alcohol-based cleaners on the LCD display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the LCD display.
ViewSonic will not be liable for damage resulting from use of any ammonia or alcoholbased cleaners.

Troubleshooting

No power

Make sure power button (or switch) is ON.
Make sure A/C power cord is securely connected to the LCD display.
Plug another electrical device (like a radio) into the power outlet to verify that the outlet is supplying proper voltage.

Power is ON but no screen image

Make sure the video cable supplied with the LCD display is tightly secured to the video output port on the back of the computer. If the other end of the video cable is not attached permanently to the LCD display, tightly secure it to the LCD display.
Adjust brightness and contrast.
If you are using an Macintosh older than G3, you need a Macintosh adap

Wrong or abnormal colors

If any colors (red, green, or blue) are missing, check the video cable to make sure it is securely connected. Loose or broken pins in the cable connector could cause an improper connection.
Connect the LCD display to another computer.
If you have an older graphics card, contact ViewSonic^® for a non-DDC adapter.

Control buttons do not work

Press only one button at a time.

Customer Support

For technical support or product service, see the table below or contact your reseller.
NOTE: You will need the product serial number.

Country/Region	Website	T= Telephone C = CHAT ONLINE	Email
Australia New Zealand	www.viewsonic.com.au	AUS= 1800 880 818 NZ= 0800 008 822	service@au.viewsonic.com
Canada	www.viewsonic.com	T (Toll-Free)= 1-866-463-4775 T (Toll)= 1-424-233-2533	service.ca@viewsonic.com
Europe	www.viewsoniceurope.com	www.viewsoniceurope.com/uk/support/call-desk/
Hong Kong	www.hk.viewsonic.com	T= 852 3102 2900	service@hk.viewsonic.com
India	www.in.viewsonic.com	T= 1800 266 0101	service@in.viewsonic.com
Korea	ap.viewsonic.com/kr/	T= 080 333 2131	service@kr.viewsonic.com
Latin America (Argentina)	www.viewsonic.com/la/	C= http://www.viewsonic.com/la/soporte/servicio-tecnico	soporte@viewsonic.com
Latin America (Chile)	www.viewsonic.com/la/	C= http://www.viewsonic.com/la/soporte/servicio-tecnico	soporte@viewsonic.com
Latin America (Columbia)	www.viewsonic.com/la/	C= http://www.viewsonic.com/la/soporte/servicio-tecnico	soporte@viewsonic.com
Latin America (Mexico)	www.viewsonic.com/la/	C= http://www.viewsonic.com/la/soporte/servicio-tecnico	soporte@viewsonic.com
Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F. Tel: 55) 6547-6454 55)6547-6484 Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico
Latin America (Peru)	www.viewsonic.com/la/	C= http://www.viewsonic.com/ la/soporte/servicio-tecnico	soporte@viewsonic.com
Macau	www.hk.viewsonic.com	T= 853 2870 0303	service@hk.viewsonic.com
Middle East	ap.viewsonic.com/me/	Contact your reseller	service@ap.viewsonic.com
Puerto Rico & Virgin Islands	www.viewsonic.com	T= 1-800-688-6688 (English) C = http://www.viewsonic.com/la/soporte/servicio-tecnico	service.us@viewsonic.com soporte@viewsonic.com
Singapore/ Malaysia/Thailand	www.ap.viewsonic.com	T= 65 6461 6044	service@sg.viewsonic.com
South Africa	ap.viewsonic.com/za/	Contact your reseller	service@ap.viewsonic.com
United States	www.viewsonic.com	T (Toll-Free)= 1-800-688-6688 T (Toll)= 1-424-233-2530	service.us@viewsonic.com

[1] Macintosh computers older than G3 require a ViewSonic^® Macintosh adapter. To order an adapter, contact ViewSonic.
[2] Do not set the graphics card in your computer to exceed these timing mode; doing so may result in permanent damage to the LCD display.
[3] Please use the power adaptor from ViewSonic^® or authorized source only.

Cautions and Warnings

Read these instructions completely before using the equipment.
Keep these instructions in a safe place.
Heed all warnings and follow all instructions.
Sit at least 18" / 45cm from the LCD display.
Always handle the LCD display with care when moving it.
Never remove the rear cover. This LCD display contains high-voltage parts. You may be seriously injured if you touch them.
Do not use this equipment near water. Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
Avoid exposing the LCD display to direct sunlight or another heat source. Orient the LCD display away from direct sunlight to reduce glare.
Clean with a soft, dry cloth. If further cleaning is required, see "Cleaning the Display" in this guide for further instructions.
Avoid touching the screen. Skin oils are difficult to remove.
Do not rub or apply pressure to the LCD panel, as it may permanently damage the screen.
Do not block any ventilation openings. Install the equipment in accordance with the manufacturer's instructions.
Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that produce heat.
Place the LCD display in a well ventilated area. Do not place anything on the LCD display that prevents heat dissipation.
Do not place heavy objects on the LCD display, video cable, or power cord.
If smoke, an abnormal noise, or a strange odor is present, immediately switch the LCD display off and call your dealer or ViewSonic. It is dangerous to continue using the LCD display.
Do not attempt to circumvent the safety provisions of the polarized or groundingtype plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, consult an electrician for replacement of the outlet.
When connecting to a power outlet, DO NOT remove the ground prong. Please ensure grounding prongs are NEVER REMOVED.
Protect the power cord from being tread upon or pinched, particularly at the plug, and the point where if emerges from the equipment. Be sure that the power outlet is located near the equipment so that it is easily accessible.
Only use attachments/accessories specified by the manufacturer.
Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the equipment. When a cart is used, use caution when moving the cart/equipment combination to avoid injury from tipping over.
Unplug this equipment when it will be unused for long periods of time.
Refer all servicing to qualified service personnel. Service is required when the unit has been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not operate normally or has been dropped.