ViewSonic TD2230 - Display Manual

Product Registration

To fulfill possible future product needs, and to receive additional product information as it becomes available, please visit your region section on ViewSonic's website to register your product online.
Registering your product will best prepare you for future customer service needs.
Please print this user guide and fill the information in the "For Your Records" section.
Your display serial number is located on the rear side of the display.
For additional information, please see the "Customer Support" section in this guide.

Proper product disposal is necessary at the end of product life
ViewSonic respects the environment and is committed to working and living green.
Thank you for being part of a Smarter, Greener Computing effort.
Please visit the ViewSonic website to learn more.
USA & Canada:
https://www.viewsonic.com/us/company/green/go-green-with-viewsonic/#recycle-program
Europe:
http://www.viewsoniceurope.com/eu/support/call-desk/
Taiwan:
http://recycle.epa.gov.tw

Getting Started

Thank you for purchasing your monitor from ViewSonic. At ViewSonic, we aim to provide the most stunning visual experience possible.

Package Contents

Your display package includes:

• LCD display
• Power cord
• AC/DC power adapter
• Video cable
• Audio cable
• USB cable
• Quick Start Guide

• The word "Windows" in this user guide refers to the Microsoft Windows operating system.
• Visit the "Download" section of the monitor product page on the ViewSonic website to download your monitor drivers.
• Don't forget to register your ViewSonic monitor! Simply login to the ViewSonic website in your region and click on the "Support" tab on the front page.
• Save the original box and all packing material for future shipping needs.
• The video cables included in your package may vary depending on your country.
  Please contact your local reseller for more information.

Quick Installation

1. Connect video cable
   • Make sure both the display and computer are turned OFF.
   • Remove rear panel covers if necessary.
   • Connect the video cable from the display to the computer.
     Macintosh users: Models older than G3 require a Macintosh adapter. Attach the adapter to the computer and plug the video cable into the adapter.
2. Connect power cord (and AC/DC adapter if required)
   
3. Turn ON the display and computer
   Turn ON the display, then turn ON the computer. This sequence (display before computer) is important.
   NOTE: Windows users may receive a message asking them to install the INF file. To download the file, visit the "Download" section of the monitor product page on the ViewSonic website.
4. Windows users: Set the timing mode (example: 1024 x 768)
   For instructions on changing the resolution and refresh rate, see the graphics card's user guide.
5. Installation is complete. Enjoy your new ViewSonic display!

Wall Mounting

(Optional)
NOTE: For use only with UL Listed Wall Mount Bracket with minimum weight/load: 9.9kg.

To obtain a wall-mounting kit or height adjustment base, contact ViewSonic or your local dealer. Refer to the instructions that come with the base mounting kit. To convert your display from a desk-mounted to a wall-mounted display, do the following:

1. Verify that the power button is turned OFF, then disconnect the power cord.
2. Lay the display face down on a towel or blanket.
3. Remove the base (removal of screws might be required).
4. Find and identify one of the following VESA mount interfaces (a, b,c) located on the back of your display (refer to the "Specifications" page of your display's mounting interface). Attach the mounting bracket from the VESA compatible wall mounting kit using screws of the appropriate length.
5. Attach the display to the wall, following the instructions in the wall-mounting kit.

Using the Device

Setting the Timing Mode

Setting the timing mode is important for maximizing the quality of the screen image and minimizing eye strain. The timing mode consists of the resolution (example 1024 x 768) and refresh rate (or vertical frequency; example 60 Hz). After setting the timing mode, use the OSD (On-screen Display) controls to adjust the screen image.
For optimal picture quality, please use the recommended timing mode specific to your display listed on the "Specification" page.
To set the Timing Mode:

• Setting the resolution: Access "Appearance and Personalization" from the Control Panel via the Start Menu, and set the resolution.
• Setting the refresh rate: See your graphics card's user guide for instructions.

Please make sure that your graphics card is set to 60Hz vertical refresh rate as the recommended setting for most displays. Choosing a nonsupported timing mode setting may result in no image being displayed, and a message showing "Out of Range" will appear on screen.

OSD and Power Lock Settings

• OSD Lock: Press and hold [1] and the up arrow ▲ for 10 seconds. If any other buttons are pressed the message OSD Locked will display for 3 seconds.
• OSD Unlock: Press and hold [1] and the up arrow ▲ again for 10 seconds.
• Power Button Lock: Press and hold [1] and the down arrow ▼ for 10 seconds. If the power button is pressed the message Power Button Locked will display for 3 seconds. With or without this setting, after a power failure, your display's power will automatically turn ON when power is restored.
• Power Button Unlock: Press and hold [1] and the down arrow ▼ again for 10 seconds.

Adjusting the Screen Image

Use the buttons on the front control panel to display and adjust the on-screen OSD control settings.

	Standby Power On/Off Power light Blue = ON Amber = Power Saving
[1]	Displays the Main Menu or exits the control screen and saves adjustments.
[2]	Displays the control screen for the highlighted control. Also a shortcut to Auto Input toggle (D-Sub, HDMI, or Display port).
	Scrolls through menu options and adjusts the displayed control settings. Blue Light Filter ( ▼ ) / ViewMode ( ▲ )

Do the following to adjust the display setting:

1. To display the Main Menu, press button [1].
   NOTE: All OSD menus and adjustment screens disappear automatically after about 15 seconds. This is adjustable through the OSD timeout setting in the setup menu.
2. To select a control to adjust, press ▲ or ▼ to scroll up or down in the Main Menu.
3. After the desired control is selected, press button [2].
4. To save setting adjustments and exit the menu, press button [1] until the OSD disappears.

The following tips may help you optimize your display:

• Adjust the computer's graphics card to support a recommended timing mode (refer to "Specifications" page for recommended setting specific to your display). To find instructions on "changing the refresh rate", please refer to the graphics card's user guide.
• If necessary, make small adjustments using H. POSITION and V. POSITION until the screen image is completely visible. (The black border around the edge of the screen should barely touch the illuminated "active area" of the display.)

Main Menu Controls

Navigate through menu items by using the up/down buttons.
NOTE: Check the Main Menu items on your display OSD and refer to Main Menu Explanation below.

Main Menu Explanation

NOTE: The Main Menu items listed in this section indicate whole Main Menu items on all models. For the actual Main Menu details corresponding to your product refer to the items on your display's OSD Main Menu.

Short Cuts Function from the buttons

[1]	Main Menu
[2]	Input toggle
[ ▼ ]	To immediately activate Blue Light Filter
[ ▲ ]	To immediately activate View Mode
[ ▼ ] + [ ▲ ]	Recall Contrast or Brightness to default in its menu without OSD message While OSD menu off, recall CR/ BT to default without OSD message.
[1] + [ ▲ ]	OSD Lock / Unlock
[1] + [ ▼ ]	Power Lock / Unlock
[2] + [ ▲ ]	Logo Boot Up Screen On / Off When switch to Logo Boot Up Screen On OSD Message (English only): When switch to Logo Boot Up Screen Off OSD Message (English only): *Default = Logo Boot Up Screen On **It can't be recalled by Memory Recall OSD function.
[2] + [ ▼ ]	Toggle DDC/CI and DDC/2B (DDC/CI enable/disable) and show following message for 3 seconds, When switch to DDC/CI When switch to DDC/2B Default = DDC/CI
[ ▼ ] (Keep pushing 5 sec)	Color Space Mode (keep pushing [ ▼ ] for 5 sec) Switch color space mode between AUTO / RGB (0-255) / RGB (16-235) / YCC (0-255) / YCC (16-235) For digital port HDMI only, not including DP. For the sequence is AUTO / RGB (0-255) / RGB (16- 235) / YCC (0-255) / YCC (16-235). Default = AUTO An OSD message shall show on after setting been changed. The settings should be saved for each input port separately. Memory Recall will call back the setting to default.
[1] + [2]	Toggle timings Default timing 1 720 x 400 @70Hz 640 x 350 @70Hz 640 x 400 @70Hz 720 x 400 @70Hz (H=31.5K, V=70Hz) 2 640 x 480 @60Hz, 640 x 400 @60Hz, 720 x 480 @60Hz 640 x 480 @60Hz (H=31.5K, V=60Hz) 3 1280 x 768 @50Hz, 1024 x 768 @50Hz 1280 x 768 @50Hz (H=39.6K, V=60Hz) 4 1280 x 768 @75Hz, 1024 x 768 @75Hz 1280 x 768 @75Hz (H=60.3/60.2K, V=75Hz) 5 1360 x 768 @60Hz, 1366 x 768 @60Hz 1280 x 768 @60Hz, 1360 x 768 @60Hz (H=47.7/47.8K, V=75Hz) 6 1600 x 900 @60Hz (DMT) 1280 x 960 @60Hz, 1600 x 900 @60Hz (H=60K, V=60Hz) 7 1400 x 900 @75Hz, 1152 x 870 @75Hz 1440 x 900 @75Hz (H=70.6/68.7K, V=75Hz) 8 1600 x 900 @60Hz (CVT) 1400 x 900 @60Hz 1600 x 900 @60Hz (H=55.5/55.9K, V=60Hz) 9 1680 x 1050 @60Hz, 1400 x 1050 @60Hz 1680 x 1050 @60Hz (H=64.7/65.3K, V=60Hz)
Remark: All the short cuts function are only available while OSD off, exclude [ ▼ ]+ [ ▲ ] when in the CR/ BT/Audio menu

Power Management

This product will enter into Sleep/Off mode and reduce power consumption within 3 minutes of no signal input.

Other Information

Specifications

¹ Do not set the graphics card in your computer to exceed these timing mode; doing so may result in permanent damage to the display.
² The test condition follows EEI standard

Cleaning the Product

• MAKE SURE THE DISPLAY IS TURNED OFF.
• NEVER SPRAY OR POUR ANY LIQUIDS DIRECTLY ONTO THE SCREEN OR HOUSING.

To clean the screen:

1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
2. If the screen is still not clean, apply a small amount of non-ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth, and wipe the screen.

To clean the casing:

1. Use a soft, dry cloth.
2. If the casing is still not clean, apply a small amount of a non-ammonia, nonalcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.

Troubleshooting

No power

• Make sure the power button (or switch) is ON.
• Make sure A/C power cord is securely connected to the display.
• Plug another electrical device into the power outlet to verify that the outlet is supplying proper voltage.

Power is ON but no screen image

• Make sure the video cable supplied with the display is properly secured to the video output port on the back of the computer. If the other end of the video cable is not attached permanently to the display, properly secure it to the display.
• Adjust brightness and contrast.
• If you are using an Macintosh older than G3, you need a Macintosh adap

Wrong or abnormal colors

• If any colors (red, green, or blue) are missing, check the video cable to make sure it is securely connected. Loose or broken pins in the cable connector could cause an improper connection.
• Connect the display to another computer.
• If you have an older graphics card, contact ViewSonic for a non-DDC adapter.

Control buttons do not work

• Try pressing only one button at a time.

For EU users, please contact us for any safety/accident issue experienced with this product:
ViewSonic Europe Limited
Haaksbergweg 75
1101 BR Amsterdam
Netherlands
+31 (0) 650608655
EPREL@viewsoniceurope.com
https://www.viewsonic.com/eu/

Cautions and Warnings

1. Read these instructions completely before using the equipment.
2. Keep these instructions in a safe place.
3. Heed all warnings and follow all instructions.
4. Sit at least 18" / 45cm from the display.
5. Always handle the display with care when moving it.
6. Never remove the rear cover. This display contains high-voltage parts. You may be seriously injured if you touch them.
7. Do not use this equipment near water.

To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.

8. Avoid exposing the display to direct sunlight or another heat source. Orient the display away from direct sunlight to reduce glare.
9. Clean with a soft, dry cloth. If further cleaning is required, see "Cleaning the Display" in this guide for further instructions.
10. Avoid touching the screen. Skin oils are difficult to remove.
11. Do not rub or apply pressure to the display panel, as it may permanently damage the screen.
12. Do not block any ventilation openings. Install the equipment in accordance with the manufacturer's instructions.
13. Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that produce heat.
14. Place the display in a well ventilated area. Do not place anything on the display that prevents heat dissipation.
15. Do not place heavy objects on the display, video cable, or power cord.
16. If smoke, an abnormal noise, or a strange odor is present, immediately switch the display off and call your dealer or ViewSonic. It is dangerous to continue using the display.
17. Do not attempt to circumvent the safety provisions of the polarized or groundingtype plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, consult an electrician for replacement of the outlet.
18. Protect the power cord from being tread upon or pinched, particularly at the plug, and the point where if emerges from the equipment. Be sure that the power outlet is located near the equipment so that it is easily accessible.
19. Only use attachments/accessories specified by the manufacturer.
20. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the equipment. When a cart is used, use caution when moving the cart/equipment combination to avoid injury from tipping over.
    
21. Unplug this equipment when it will be unused for long periods of time.
22. Refer all servicing to qualified service personnel. Service is required when the unit has been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not operate normally or has been dropped.

Customer Support

For technical support or product service, see the table below or contact your reseller.
NOTE: You will need to provide the product serial number.

Mexico Limited Warranty

How to get service:
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support page). You will need to provide your product's serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.

1. To obtain warranty service, you will be required to provide
   1. the original dated sales slip,
   2. your name,
   3. your address,
   4. a description of the problem, and
   5. the serial number of the product.
2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.
3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.

Documents / Resources

References

• ViewSonic Europe | ViewBoards, Monitors, and Visual Solutions
• ViewSonic Europe | ViewBoards, Monitors, and Visual Solutions
• ViewSonic Australia | ViewBoards, Monitors, and Visual Solutions
• ViewSonic Bangladesh | ViewBoards, Monitors, and Visual Solutions
• 优派中国 ViewSonic China | ViewBoard, LED LCD 液晶显示器, 投影机, 数位看板, 互动白板
• ViewSonic Hong Kong | ViewBoards, Monitors, and Visual Solutions
• ViewSonic Hong Kong | ViewBoards, Monitors, and Visual Solutions
• ViewSonic India | Gaming Monitors, Projectors & ViewBoards
• ViewSonic Indonesia | ViewBoards, Monitors, and Visual Solutions
• ViewSonic Israel | ViewBoards, Monitors, and Visual Solutions
• ビューソニックジャパン
• 뷰소닉 코리아 | 프로젝터, LCD 모니터, 디지털사이니지, 전자칠판등의 미국디스플레이 전문 기업
• Projectors, Monitors & Visual Solutions | ViewSonic MY
• ViewSonic Middle East | ViewBoards, Monitors, and Visual Solutions
• ViewSonic Myanmar | ViewBoards, Monitors, and Visual Solutions
• ViewSonic Nepal | ViewBoards, Monitors, and Visual Solutions
• ViewSonic New Zealand | ViewBoards, Monitors, and Visual Solutions
• ViewSonic Pakistan | ViewBoards, Monitors, and Visual Solutions
• ViewSonic Philippines | ViewBoards, Monitors, and Visual Solutions
• Projector, 4K Monitor & Digital Signage | ViewSonic SG

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download ViewSonic TD2230 - Display Manual