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Oricom Care900-2 User Manual
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Oricom Care900-2 User Manual

Amplified phone with direct dial picture buttons and cordless handset
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CARE900-1/Care900-2
Amplified Phone with direct dial picture buttons and
cordless handset
USER'S GUIDE
Keep this user guide for future reference. Always retain your
proof of purchase in case of warranty service.
OR023332 - Care900 User Guide_08-06-24.indd 1
2024/8/6 13:29:20

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  • Page 1 CARE900-1/Care900-2 Amplified Phone with direct dial picture buttons and cordless handset USER’S GUIDE Keep this user guide for future reference. Always retain your proof of purchase in case of warranty service. OR023332 - Care900 User Guide_08-06-24.indd 1 2024/8/6 13:29:20...
  • Page 2 Troubleshooting ................46 Safety ....................49 Environment ................... 50 Express Warranty (Australia) ............50 Need Help? If you need assistance setting up or using your Oricom product now or in the future, call Oricom Support. Australia 02 4574 8888 www.oricom.com.au Mon-Fri 8am –...
  • Page 3 General Information General Information It is very important that you read the User Guide carefully as it contains detailed information on installation, programming and WARNING operational issues which you will need to be aware of to ensure the Care Phone operates properly. Listed below are some of the important issues and important warnings which you need to be aware of.
  • Page 4 General Information Notes for operation in New Zealand The grant of a Telepermit for any item of terminal equipment indicates only that Spark has accepted that the item complies with the minimum conditions for connection to its network. It indicates no endorsement of the product by Spark, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is...
  • Page 5 Quick Setup Quick Setup Set Language When powering up for the first you will need to select a language. 1. Press on the handset. 2. Press to select the desired language. 3. Press . A confirmation tone is heard and OK will appear on the screen. For multiple handsets, you only need to set this up on one handset, the settings will carry across to the additional handsets.
  • Page 6 Package Contents of Care900-1 Package Contents of Care900-1 The package contains the following items: 1. Cordless handset 2. Base unit 3. Mains power adaptor 4. Telephone line cord 5. 3pcs of AAA 500mAh NiMH rechargeable batteries 6. User Guide 7. 4 pcs of spare transparent photo covers The Care900-2 package contains these additional items: •...
  • Page 7 Important Safety Instructions Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all the instructions. 2. Follow all warnings and instructions marked on the product. 3.
  • Page 8 Location Location For maximum coverage and reduced interference, here are some guidelines you should consider for base unit placement. - Place at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment. - Place away from electronic appliances such as televisions, microwave ovens, radios, personal computers, wireless devices or other cordless phones. - Avoid facing radio frequency transmitters, such as external antennas of mobile phone cell stations. - Avoid plugging into the same circuit as other major household electrical appliances to avoid potential interference.
  • Page 9 1. Use only the supplied NiMH rechargeable batteries. 2. If the handset will not be used for a long time, disconnect and remove the batteries to prevent possible leakage. Battery leakage is not covered by our warranty. Replacement 500mAH, 1.2V batteries can be ordered by contacting the Oricom Support Team. Part Number: 2T0076 Connecting the Base Station 1. Plug one end of the telephone line cord into the telephone jack on the bottom of the base.
  • Page 10 Getting to Know Your Phone Getting to Know Your Phone Handset Overview 1. INCOMING CALL LED • Flashes when there is an incoming call or the base is paging the handset. 2. CHARGE LED • On when the handset is charging in the base and/or docked. • In menu mode: Press to scroll up the menu. • In ringing mode: Press to increase ringer volume of handset. OR023332 - Care900 User Guide_08-06-24.indd 10 2024/8/6 13:29:21...
  • Page 11 Getting to Know Your Phone • While entering names or numbers in the phonebook: Press to move the cursor to the left. • In idle mode: Press to access phonebook. • In Idle mode: Press to go to Call Block menu. • In ringing mode: Press to block incoming call number if Block Set is set to • During a call: Press to end a call and go back to idle screen. In editing/predialing mode: Press to clear a character/digit. • In menu/editing mode: Press and hold to go back to idle screen. • • In ringing: Press to mute handset ringer. •...
  • Page 12 Getting to Know Your Phone Warning: this phone may emit high volume of sound in boost mode. Take Extra Care when you use audio boost, we recommend the volume setting is set to minimum when boost is turned on. • During a call: Slide to increase the volume /decrease the volume.
  • Page 13 Getting to Know Your Phone 1. INCOMING CALL LED • Flashes when there is an incoming call. • On when the phone is in use. • On when a device is being registered. • On when another telephone on the same line is in use. 2. MESSAGE LED ( • On when the answering machine is on. • Flashes when there are new messages/memos in the answering machine. • Flashes slowly when pressing for slow play. 3. DIRECT MEMORY KEYS (A, B, C, D) • Press to dial out phone number stored. •...
  • Page 14 Getting to Know Your Phone • Press to turn on the answering machine. • Press again to turn off the answering machine. • Press to slow down the message playback. • Press to make, answer or end a call through base speaker. • Orange LED is on during speaker mode. • Press to page your handset. It will ring for approximately 60 seconds. • During a call: Slide up and down to increase /decrease the volume. • During message playback: Press to adjust the volume. Display Icons and Symbols of LCD on Cordless Handset. Display icons Description Full battery power level. 2/3 battery power level. 1/3 battery power level. Flashes when the battery is low and needs charging. The speakerphone is in use.
  • Page 15 Getting to Know Your Phone displays when the signal strength is strong. displays when the signal strength is moderate. displays when the signal strength is weak. Off when handset is out of range from the base. On: New call list- Missed and new calls. On: The answering machine (TAM) is turned on.
  • Page 16 Getting to Know Your Phone Off * Call Block Block Set Saved Saved VIP OK Saved Contacts OK Saved Blocklist FIRST ENTRY Add new Number Name …. View LAST ENTRY Edit Delete Confirm? Deleted Delete All Confirm? Deleted Status Used Off * Block Anonym Saved Private...
  • Page 17 Getting to Know Your Phone HS Setting Ring Setup Ext.Ring Melody 1 Melody 3 * ….. Melody 12 Int.Ring Melody 1 Melody 2 Melody 3 * ….. Melody 12 Ring Volume Volume 1 * ….. Ring Off Tone Setup Key Tone On * On * Batt.
  • Page 18 Using Your Phone Using Your Phone Set Date & Time and Language Set Date & Time 1. Input Date, Time directly after first time power up 1. Press on the handset in idle mode. to select HS SETTING, then press 2. Press 3. Press to select DATE&TIME, then press to select SET TIME, then press 4.
  • Page 19 Using Your Phone Note: - Pressing a third time will terminate handsfree mode - Before dialing, programming of A, B, C, D keys is required, refer to Section "Set Photo A, B, C, D key memories". Call the indirect memories (Key 1 to Key 9) Long press Key 1, or, ….Key 9 on the handset to dial. Note: Before dialing, programming of key 1, …key 9 is required, refer to Section "Store phonebook in speed dial".
  • Page 20 Using Your Phone Record your own voice tag This feature requires caller ID to be activated by your telephone service provider. This feature is VERY convenient to know who calls you if the telephone number is stored and voice is recorded in 1 of 4 photo keys. You can program telephone number and record your voice through the handset. For other operations, they are controlled through the handset only. 1. Follow steps 1,2 and 3 from "Input number and name" on page 19, press 2.
  • Page 21 Using Your Phone Press to return previous menu. To edit saved contact of Photo memory 1. Press on the handset in idle mode. to select DIRECT MEM, then press 2. Press 3. Press to select A, B, C, D, then press 4. VIEW appears, then press to select EDIT, press 5.
  • Page 22 Phone Settings Note: Audio boost function resets to “off” after end of call. Warning: This phone may emit high volume of sound in boost mode. Take Extra Care when you use audio boost, we recommend the volume setting is set to minimum when boost is turned on. Equalizer The equalizer feature on the handset enables you to change the quality of the handset audio to best suit your hearing.
  • Page 23 Phone Settings to select EXT. RING, INT. RING or RING VOL, then press 4. Press 5. After selection, press to confirm setting. You will hear confirmation tones. Set Base ringer: 1. Press on the handset in idle mode. to select BS SETTING, then press 2.
  • Page 24 Phone Settings to select TIME FORMAT, then press 5. Press select your desired time format (24 HR or 12HR) then press OK. Note: For 12 hour time format, press any number to select AM or PM. 6. Press to confirm. You hear confirmation tones. Talking Digit You can turn on or off the audible spoken tone that announces the digits when you press the dialing key on the handset whilst making a call.
  • Page 25 Phone Settings need to register the handset, follow the steps below - 1. Make sure the handset is out of the base and shows Register before you begin registration 2. In idle mode, press and hold located under the telephone base for around 5 seconds until incoming call LED light bar illuminates on the telephone base.
  • Page 26 Phone Settings Transfer a call During an external call, you can transfer the call from a cordless handset or the telephone base to additional cordless handset or base. To transfer a call from a cordless handset: During a call, to select INTERCOM, then press 1. Press , then press 2. If you have two or more cordless handsets, press to select the desired device and then press 3.
  • Page 27 Phone Settings 4. To answer the call on the destination handset, press, , or any dialing key, OR, To answer the call on the base, press (speaker mode). Answer a Call If the handset is not on the charging cradle: When the phone rings, press to answer a call.
  • Page 28 CALLER DISPLAY (Network Dependent) CALLER DISPLAY (Network Dependent) This feature is available if you have subscribed to Caller Line Identification service with your telephone service provider. Your phone can store up to 30 received calls with date/time information in the Call List. The number will be shown on the LCD when the phone is ringing. If the number matches one of the entries in your Private Phonebook, the caller’s name and number stored in the private phonebook will be displayed. If the caller has called ID disabled, UNAVAIL will display. If the caller number is not provided, PRIVATE will display. In standby, if three unanswered calls with different calling numbers are received, “3 NEW CALLS” will be displayed. Each time you review a call list entry marked with icon, the number of new calls decreases by one. When you have reviewed all the new calls, the icon disappears.
  • Page 29 CALLER DISPLAY (Network Dependent) 3. Call number appears press to confirm. 4. Call name appears, delete name, then can add the name. to confirm. VIPX appears, press 5. Press . You hear confirmation tones. Store a Call List Number into the Black List 1.
  • Page 30 Phonebook a voicemail box when you are absent. For more details, contact your network provider. When new messages are received, appears on the screen. The disappears once you have retrieved the voicemail messages. To reset the voicemail indicator: to select CALL LIST, press 1. Press 2. Press to select Voice Mail log. 3. Long Press key 4, and then should disappear. Phonebook The phonebook stores up to 100 entries, which are shared by all handsets. Add a new phonebook entry In idle mode, 1.
  • Page 31 Phonebook Search a phonebook entry 1. Follow the steps in View a phonebook entry above to enter the phonebook. 2. Enter the first character of the name to search. Edit a phonebook entry 1. Select a desired entry in the phone book, and then press 2. ADD appears then press to select EDIT, press to edit the number. 3. Press to edit the name. You hear confirmation tones.
  • Page 32 SPEED DIAL KEYS (KEY 1 TO KEY 9) SPEED DIAL KEYS (KEY 1 TO KEY 9) You can use key 1 to 9 on handset as speed dial keys, long press the speed dial number to dial the saved phone number. Store a speed dial entry to select PHONEBOOK, then press 1.
  • Page 33 CALL BLOCKER Note: when entering number or name, you can correct a number or a letter by pressing , then last number or letter will be removed. Delete a speed dial entry 1. Repeat the step 1 to 3 in Section "Store a speed dial entry". 2. VIEW will display, then press to select DELETE, then press 3.
  • Page 34 CALL BLOCKER In this second automatic mode, only calls from contacts registered as VIP in your phonebook will go through and your phone will ring. VIPS All other numbers will not ring. When this mode is chosen, VIPS OK is displayed on the LCD in idle mode unless you have unread messages / missed calls (to enable, see "Add numbers to Blocklist").
  • Page 35 CALL BLOCKER Add numbers to Blocklist In idle mode, 1. Press key, Call block and its icon is displayed, then press select Blocklist, to show Blocklist numbers. press to select numbers stored in Blocklist. 2. Press to select Add, enter number to be blocked, press Save key to 3.
  • Page 36 Automatic Call Block Mode Automatic Call Block Mode VIPs only In this restrictive automatic mode, only calls from numbers registered as VIP in your phonebook will ring. Menu Call block Block set. VIP OK* Contacts OK Press Menu, press to select Call Block. to select Block Set. Press , press to select VIP OK (Automatic mode). Press , press Contacts only...
  • Page 37 Anonymous Call Block Mode Menu Call block Block anonym Private* Press Menu, press to select Call block. and Press to select Block anonymous. Press Press , press to select one of the options. Block Private Calls This mode will block incoming calls that do not display their numbers. In idle mode, 1.
  • Page 38 REMINDER REMINDER The reminder feature helps remind you of important events. You can set the reminder to record your voice, or use alarm sound in order to remind you once, daily, Monday to Friday or Saturday to Sunday. Once you set the reminder, the system will alarm at the set time. Each reminder can be up to 2 minutes in length.
  • Page 39 ANSWERING MACHINE Record Voice memo as the alarm reminder 1. Repeat step 1 to 3 in Section "Turn on alarm reminder, set time and frequency". 2. ON/OFF appears then press to select VOICE MEMO, press to select RECORD, press to start 3.
  • Page 40 ANSWERING MACHINE to select ON or OFF, then press 4. Press to save. You hear confirmation tones. Answer on/off through base: Press key on the base to turn the answering machine on or off. Note: When Answering machine is off, the red message LED on the telephone base and the icon on the handset are off.
  • Page 41 ANSWERING MACHINE During playback, press to select options: REPEAT NEXT PREVIOUS DELETE Listen to new messages through the Base: 1. Press to listen to new messages through base speaker. After playback of all new messages, a long beep will emit from the base. 2.
  • Page 42 ANSWERING MACHINE Record a Memo You can record your memo message for another user. 1. Press in idle mode to enter the main menu. to select Ans.Machine, then press 2. Press 3. MSG Playback appears and then press to select MEMO, then press 4.
  • Page 43 ANSWERING MACHINE Record your own outgoing message (OGM) 1. Repeat step 1 to 4 in Section "Play your outgoing message (OGM)". 2. PLAY appears on the screen, then press to select RECORD, and then press 3. RECORDING… appears, you can then record your outgoing message. 4. When you are finished recording, press Notes: • Your outgoing message can be up to 90 seconds long. • Outgoing messages shorter than two seconds are not recorded.
  • Page 44 ANSWERING MACHINE Call Screening When the answering machine is set to ON and when there is an incoming message, the base will start call screening if call screening is set to ON after the preset numbers of rings of answer delay, press to screen the call on your handset.
  • Page 45 ANSWERING MACHINE 3. Press to save. You hear confirmation tones. To access your answering machine remotely: You can ring your phone from another tone-dialing phone to switch the answering machine on or off and listen to your messages remotely. 1. Place a call from a tone-dialing phone to your phone. 2.
  • Page 46 TECHNICAL SPECIFICATIONS TECHNICAL SPECIFICATIONS Free Field Range Up to 300 metres* Indoor Range Up to 50 metres* Handset Battery 10 hours talk time** Life (average 100 hours standby** values) Number of Up to 4 Handsets Intercom Mode Three-Way Yes (1 external correspondent + 2 internal Conference correspondents) Electrical Main base adaptor and charger: Connection/Base Input: 100-240 V/50-60 Hz/0.15A Mains Adaptor/...
  • Page 47 TROUBLESHOOTING the power supply to the base and reinstall the handset batteries. Phone does not work • Make sure you installed the batteries correctly. • Check that the mains power is correctly connected for the base and charger. “NO LINE” appears in the screen • Is the telephone cord plugged into the phone socket? • Only use the telephone cord supplied with the phone. • The telephone line cord might be malfunctioning. Install a new telephone line cord.
  • Page 48 TROUBLESHOOTING Cordless handset does not ring (Caller Line Identification) • The ringer volume may be switched off. • Check that the mains power is correctly connected. • Make sure the cordless handset is registered to the base. No display in cordless handset • The batteries may be flat, dead or incorrectly inserted. • Recharge or replace the batteries Handset displays “PUT ON BS TO POWER” • Check that the mains power is correctly connected. • Check that the cordless handset is within range of the base. No voice tag announcement from cordless handset during ringing •...
  • Page 49 Clean the product with absorbent paper or a dry cloth and contact Oricom for replacement batteries. Hereby, ATLINKS EUROPE declares that the radio equipment type DECT is in compliance with Directive 2014/53/ EU. The full text of the EU declaration of...
  • Page 50 116 369, Unit 1, 4 Sovereign Place, South Windsor NSW 2756, herein after referred to as “Oricom”. Oricom warrants that the product is free from defects in materials or workmanship during the Express Warranty Period. This Express Warranty does not extend to any product from which the serial number has been removed or was purchased outside of Australia.
  • Page 51 Products distributed by Oricom are manufactured using new materials or new and used materials equivalent to new in performance and reliability. Spare parts may be new or equivalent to new. Spare parts are warranted to be free from defects in material or workmanship for thirty (30) days or for the remainder of the Express Warranty Period of the Oricom branded product in which they are installed, whichever is longer. During the Express Warranty Period, Oricom will where possible repair and if not replace the faulty product or part thereof. All component parts removed under this Express Warranty become the property of Oricom. In the unlikely event that your Oricom product has a recurring failure,...
  • Page 52 Please note that if a Customer Support Team member advises that your product does not qualify for return, this warranty does not apply to your product. Products that are authorised to be returned to Oricom in Australia must include all of the following: • A completed Return Authorisation form...
  • Page 53 Oricom Support - Australia For all product enquiries, troubleshooting or to discuss the range of Oricom products, feel free to contact Oricom or visit our website for answers to frequently asked questions. 02 4574 8888 Monday - Friday 8am – 6pm AEST Email: support@oricom.com.au...