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Table of Contents
Troubleshooting
Related Manuals for enphase ENV-S-AB-120-A
Summarization of Contents
SAFETY
Read this First
Key instructions for installation and maintenance.
Safety Instructions
Important safety warnings and guidelines for installation.
The Enphase Envoy-S
How the Enphase Microinverter System Works
Explains the system architecture and data flow.
Installation Planning and Preparation
Pre-installation Checks
Review of checks before installing the Envoy-S.
Plan the Power Connection
Guidance on selecting an appropriate AC outlet or wiring.
2. Provide a Power Connection
Provide Power for the Envoy-S Standard (ENV-S-AB-120-A)
Details for powering the standard model via AC outlet.
Provide Power for the Envoy-S Metered (ENV-S-AM1-120)
Details for hard-wiring the metered model.
3. Install CTs for Metering (Model ENV-S-AM1-120 only)
Install the CT for Production Metering
Steps to install the current transformer for production metering.
5. Detect the Microinverters
Method A: Provision Microinverters with Installer Toolkit
Configure Envoy-S using serial numbers via the mobile app.
Method B: Discover Microinverters with Installer Toolkit
Use the app to scan and detect microinverters.
Method C: Discover Microinverters with the Envoy-S
Use the Envoy-S device scan button to detect microinverters.
With All Methods
General note for all detection methods.
7. Connect to Enlighten
Method A: Integrated Wi-Fi
Connect Envoy-S using the site's wireless router.
Activate Monitoring
Method A: If the Envoy-S is Associated with a System in Installer Toolkit
Activate monitoring when system is already set up.
Method B: If the Envoy-S is NOT associated with a System in Installer Toolkit
Activate monitoring for a new system setup.
Envoy-S Operation
Envoy-S Displays and Controls
Overview of physical and software interface elements.
Envoy-S LED States
Description of the meaning of each LED indicator.
Connecting to Envoy-S
Connect Using the Installer Toolkit App
Connect the mobile device to the Envoy-S using the site's wireless router or AP.
Connect Using the Envoy-S Local Interface
View Production Readings
Display current and lifetime production values.
View or Change Monitoring Settings
Access web communication status and settings.
View Microinverter Information
Display detected, communicating, and producing microinverters.
View Envoy Information
Show Envoy serial number, time zone, and connection details.
Open a Connection for Enphase Troubleshooting
Allow remote access for troubleshooting.
Troubleshooting
Microinverter Detection Issues
Troubleshoot problems with power line communication and detection.
Internet Connection Issues
Issue: Network Communications LED is Amber or Off
Troubleshooting for network connection status.
Issue: Wi-Fi Problems
Solutions for Wi-Fi connectivity issues.
Issue: Cellular Connection Status "Not Connected"
Steps for cellular connection errors.
Issue: Envoy-S is not Connecting with a New Router
How to update settings after router change.
Local Networking Considerations
DHCP versus Static IP Addressing
Configuration options for network addressing.
Microinverter Issues
Clear DC Resistance Low - Power Off Condition
Procedure to reset a specific microinverter fault.
Event Messages
ACFreqChange TooFast (AC Frequency Changing Too Fast)
Event for rapid AC frequency changes.
AcFrequencyOOR (AC Frequency Out Of Range)
Event for AC frequency outside acceptable limits.
AcMonitor Err
Event indicating temporary inability to perform power conversion.
ACVoltage AverageHi (AC Voltage Average Too High)
Event for high average AC voltage.
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