◆ Installation
1. Can I replace the tubing with 1/4" Polyethylene RO Tubing?
2. Can I replace the tubing with Silicon Tubing?
3. Why is the supplement not moving when the pump is on?
◆ Connection
1. What can I do if my device cannot be found when trying to add a new device?
2. What can I do if the App installation failed?
3. Why is my device connection unstable or keep showing "Fail" notice?
4. What is the difference between On Line Mode (WiFi) and Off Line Mode (BT)?
5. How do I switch from On Line Mode (WiFi) to Off Line Mode (BT)?
6. How do I switch from Off Line Mode (BT) to On Line Mode (WiFi)?
6. How do I switch from Off Line Mode (BT) to On Line Mode (WiFi)?
7. What should I do when the Home indicator is flashing but the App is showing On
Line mode?
8. Can I change the network router or WIFI SSID even if the device has already
connected to the App?
Need help?
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Questions and answers