AutoAqua Smart Doser 2 Faq

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◆ Installation

1. Can I replace the tubing with 1/4" Polyethylene RO Tubing?

2. Can I replace the tubing with Silicon Tubing?

3. Why is the supplement not moving when the pump is on?

◆ Connection

1. What can I do if my device cannot be found when trying to add a new device?

2. What can I do if the App installation failed?

3. Why is my device connection unstable or keep showing "Fail" notice?

4. What is the difference between On Line Mode (WiFi) and Off Line Mode (BT)?

5. How do I switch from On Line Mode (WiFi) to Off Line Mode (BT)?

6. How do I switch from Off Line Mode (BT) to On Line Mode (WiFi)?

7. What should I do when the Home indicator is flashing but the App is showing On

Line mode?

8. Can I change the network router or WIFI SSID even if the device has already

connected to the App?

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Summary of Contents for AutoAqua Smart Doser 2

Page 1 ◆ Installation 1. Can I replace the tubing with 1/4" Polyethylene RO Tubing? 2. Can I replace the tubing with Silicon Tubing? 3. Why is the supplement not moving when the pump is on? ◆ Connection 1. What can I do if my device cannot be found when trying to add a new device? 2.
Page 2 ◆ Notification What types of notifications does aquaLine send? 2. Why does the Smart Doser keep detecting empty supplement while there is still supplement in the reservoir? 3. Can I place Smart Doser in the horizontal position? 3. Can I place Smart Doser in the horizontal position? 4.
Page 3 ◆ Set Up 1. How can I edit the Tank name, adjust Tank position, or delete Tank? 2. How to edit my personal image or cover image? 3. How can I edit device name, pump name, or indicator color? 4. What to do if Feed Mode failed? How does Smart Doser operate after a power outage? How to reset and clear all the Doser...
Page 4 ➢ Can I replace the tubing with 1/4" Polyethylene RO Tubing? Yes. Smart Doser is equipped with 1/4” quick-connect fittings. It is compatible with 1/4” Polyethylene RO Tubing. <Please note> Polyethylene tubing is quite hard, performance may be affected if the tubing is bent.
Page 5 ➢ Can I replace the tubing with Silicon Tubing? Yes. You can purchase RO Tubing Stem Adapters (1/4" Tube x 1/4" Hose Stem) to use Silicon Tubing. Stem Adapter Stem Adapter (1/4" Tube x (1/4" Tube x 1/4" Hose Stem) 1/4"...
Page 6 ➢ Why is the supplement not moving when the pump is on? The pump may be sucking in air. • Please make sure the tube is inserted completely into the quick-connect fittings. (It will feel like pushing twice when you insert tubing completely in.) •...
Page 7 ➢ What can I do if my device cannot be found when trying to add a new device? 1. Please check whether Device Bluetooth is ON. (Home Indicator flashing.) If device Bluetooth is OFF (Home Indicator solid), please press and hold the Home Indicator button for at least 8 seconds until all the lights flash with a beep sound.
Page 8 ➢ What can I do if the App installation failed? • The distance between the device and the WiFi router might be too far. Please place the device near the router. • Make sure your home network is 2.4 GHz rather than 5 GHz. •...
Page 9 ➢ Why is my device connection unstable or keep showing “Fail” notice ? The WiFi router signal might be too weak (too many devices connect to the same WIFI router) or the device may be too far from the router. Restart the network router and try again or move the device closer to the router.
Page 10 ➢ What is the difference between On Line Mode (WiFi) and Off Line Mode (BT)? Off Line Mode (Bluetooth) : No active connection to network. Limited functions available. (Group & Feed Mode is not available in Off Line Mode.) Device is directly connected to your phone through Bluetooth.
Page 11 ➢ How do I switch from On Line Mode (WiFi) to Off Line Mode (BT) ? Yes, after the device has been added to the app, you can switch to Off Line Mode (BT). 1. Press and hold the Home indicator on device at least 8 second till all the indicators flashes Press and Hold with a beep sound.
Page 12 ➢ How do I switch from Off Line Mode (BT) to On Line Mode (WiFi)? Please add device back to the App to switch to On Line Mode (WiFi). Click “+” icon. Select “Add new device”. Back to Top Back to Top...
Page 13 ➢ What should I do when the Home indicator is flashing but the App is showing On Line mode? It might due to disconnection between device to the AWS Cloud. Please restart the network router then add the device back to the aquaLine app. Back to Top Back to Top...
Page 14 ➢ Can I change the network router or WiFi SSID even if the device has already connected to the App? Yes. Please follow below instruction to change the WiFi SSID. 1. Press and hold the Home indicator for at least Press and Hold 8 second until all the indicators flash with a beep sound.
Page 15 ➢ What types of notifications does aquaLine send? aquaLine will notify the below information to you : • Empty Supplement • Feed Mode has completed • Device changed to another user • An other mobile device accessed your account • Password Change Back to Top Back to Top...
Page 16 ➢ Why does the Smart Doser keep detecting empty supplement while there is still supplement in the reservoir? There might be bubbles/air in the inlet tube causing the sensor to detect that there is no supplement. Please follow below steps to ensure that the supplement goes through the tube completely without any air inside.
Page 17 ➢ Can I place Smart Doser in the horizontal position? We highly suggest to place Smart Doser in vertical for the best performance. Bubble/air can get stuck in the tubing easily when the Smart Doser is placed in a horizontal position. This can trigger the empty supplement alarm often since the sensors are detecting bubble/air.
Page 18 ➢ How do I dismiss the audible alarm? You can dismiss audible alarms by touching any button on the Doser or click on the App. Back to Top Back to Top...
Page 19 ➢ How do I disable audible alarms? You can switch the alert to silent mode on the App. In Silent mode, the App will send a notification but no audible alarm when empty supplement is detected. Back to Top Back to Top...
Page 20 ➢ How do I disable supplement empty detection? You can press and hold the icon until the “Sensor Disable” window opens. Press OK, then sensor detection will shift to “OFF” status. Press and Hold Back to Top Back to Top...
Page 21 ➢ Why is there no empty supplement alarm when there is no supplement left during manual dose? There are 2 possibilities. • If the daily dosing volume is zero, the App will disable the empty supplement detection for that channel. •...
Page 22 ➢ How do I know when there is an App or Firmware update? For App update, it will show a red spot on the Setting page. Setting > App Info > App Version Click “App Version”, it will connect to Apple Store/ Google Play update page. For Firmware update, it will show a red spot on the Home Page.
Page 23 ➢ What do these icons 、、 mean? It is Smart Doser schedule time. Day Time : Dosing will be done from 08:00 a.m. to 08:00 p.m. Night Time : Dosing will be done from 08:00 p.m. to 08:00 a.m. 24 Hour : Dosing will be done in a 24 hour period.
Page 24 ➢ How is the dosing schedule determined? Our Smart Dosing Schedule follows the time table below. Regardless of the volume and the number of supplements being dosed, the Smart Doser intelligently calculates when and how much supplement needs to be dosed each time. A 7-minute intervals is implemented between each dosing pump to avoid unwanted supplement mixing.
Page 25 ➢ How is the dosing schedule determined in Group? You can connect up to 8 dosing pumps in a group. Each pump operates with 7 minutes intervals. If you set 8 pumps in a group, P1 will start at 00:00, P2 starts at 00:07, P3 starts at 00:14, P4 starts at 00:21, P5 starts at 00:28, P6 starts at 00:35, P7 starts at 00:42, P8 starts at 00:49.
Page 26 ➢ How is the dosing schedule effected in Group if one of the devices shuts down? It will not affect the Group dosing schedule if one of the devices is shut down. Grouped 00:00 00:07 00:14 00:21 00:28 00:35 00:42 00:49 00:28 00:35...
Page 27 ➢ What will happen if I do a manual dose while the Smart Doser is in the middle of dosing? The scheduled dosing will pause when performing a manual dose. After manual dose is completed, the Smart Doser will wait 1 minute before it resumes dosing.
Page 28 ➢ According to the schedule, the Smart Doser should be dosing, but it isn’t. • Check the device and App to see if any alarms have been triggered. Dismiss the red alarm (refill supplement if needed and the pump indicator will turn back to its original color). Smart Doser will resume operation after a 1-minute delay.
Page 29 ➢ How can I edit the Tank name, adjust Tank position, or delete Tank? • Edit Tank name : Press and hold the tank name Press and Hold for around 3 seconds. A pop-up window will appear and allow you to modify the tank name. •...
Page 30 ➢ How to edit my personal image or cover image? • Personal Image : Click the avatar on the Home page. • Cover Image : Click the Camera on the right top corner. Back to Top Back to Top...
Page 31 ➢ How can I edit device name, pump name, or indicator color? • Device name or Home indicator color : Click the Device on the Home page → Click “Device” → Click • Pump name or Pump indicator color : Click the Device on the Home page →...
Page 32 ➢ What to do if Feed Mode failed? If showing , it means the device’s Feed Mode is not set successfully. Please click the Feed Mode icon again. Back to Top Back to Top...
Page 33 ➢ How does Smart Doser operate after a power outage? Before a power outage, Smart Doser will memorize every App setting, includes daily dose volume, schedule time, indicator color, group setting, and so on. After the power is back on, the Smart Doser will synchronized time to the Cloud system (in WiFI mode) and operate its dosing schedule.
Page 34 ➢ How to reset and clear all the Doser settings? 1. Press and hold the Home indicator on the device for at least 8 second until all the Press and Hold indicators flash with a beep sound. Home indicator will turn to flashing. 2.
Page 35 ➢ Why can’t I delete the device on the aquaLine App? If you press any pump indicator before deleting the device on the App, you will have to wait about 1 minutes before the device can be deleted from the App. Back to Top Back to Top...

This manual is also suitable for:

Smart doser 4 Asd-200 Asd-400