Common Problems And Solutions - TYAN THUNDER 100 Manual

Common problems and solutions

SETUP.EXE reports the adapter is "Not enabled by BIOS".
• The PCI BIOS isn't configuring the adapter correctly.
The computer hangs when the drivers are loaded.
• Change the PCI BIOS interrupt settings.
• If you are using EMM386, it must be version 4.49 or newer (this version ships
with MS-DOS 6.22 or newer).
Diagnostics pass, but the connection fails or errors occur.
• At 100 Mbps use category 5 wiring and make sure the network cable is
securely attached.
• For NetWare clients, make sure you specify the correct frame type in our
NET.CFG file.
• Make sure the duplex mode setting on the adapter matches the setting on the
hub.
• At 100 Mbps, connect to a 100BASE-TX hub only (not T4).
The LNK LED doesn't light.
• Make sure you've loaded the network drivers.
• Check all connections at the adapter and the hub.
• Try another port on the hub.
• Make sure the duplex mode setting on the adapter matches the setting on the
hub.
• Make sure you have the correct type of cable between the adapter and the
hub. 100 BASE-TX requires two pairs. Some hubs require a crossover cable
while others require a straight-through cable. See the Cabling README file for
more information on cabling.
The adapter stopped working when another adapter was added to the
computer.
• Make sure the cable is connected to the EtherExpress PRO/100 TX PCI
adapter.
• Make sure your PCI BIOS is current.
• Make sure the other adapter supports shared interrupts. Also, make sure
your operating system supports shared interrupts — OS/2 doesn't.
• Try reseating the newest adapter.
The adapter stopped working without apparent cause.
• Try reseating the adapter first, then try a different slot if necessary.
• The network driver files may be corrupt or deleted. Delete and then reinstall
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