Diagnosing Problems Using Pc-Doctor From The Service Partition - IBM THINKPAD T60 - SERVICE AND Service And Troubleshooting Manual

Solving computer problems
3. While the message, "To interrupt normal startup, press the blue
ThinkVantage button," is displayed at the lower left of the screen, press F1
to enter BIOS Setup Utility.
4. Using cursor keys, select HDD diagnostic program and press Enter. The
menu for the HDD diagnostic program opens.
5. Using cursor keys, select Main hard disk drive or Ultrabay hard disk
drive. Press Enter to start the diagnostic program. The HDD diagnostic
program runs a read verification test and a speed test of the drive you
select, and reports its findings.
Note: If you dock your computer in the ThinkPad Advanced Dock, the
6. If the diagnostic program returns any error messages, call the Customer
Support Center for service. The diagnostic program may return one or
both of the following error messages:
For the main hard disk drive:
v Error code 0000: Read verification failed
v Error code 0100: Speed test failed
For the Ultrabay
v Error code 0002: Read verification failed
v Error code 0102: Speed test failed
7. If the diagnostic program returns no error message but you still have some
concerns, see the instructions in the "Introducing Rescue and Recovery"
section in online Access Help, and run the program for a diagnostic test of
the hard disk drive. You can also download PC-Doctor for DOS for your
computer from the following Web site:
http://www.lenovo.com/think/support/site.wss/
document.do?lndocid=TPAD-MATRIX

Diagnosing problems using PC-Doctor from the service partition

By using PC-Doctor from the Rescue and Recovery workspace in the service
partition of the hard disk drive, you can diagnose your system without
starting up the operating system. Do as follows:
1. If the diskette drive is connected to the computer, remove any diskette
from the diskette drive, and then turn off the computer.
2. Turn on the computer.
3. While the message, "To interrupt normal startup, press the blue
ThinkVantage button," is displayed at the lower left of the screen, press
the blue ThinkVantage button to enter the Rescue and Recovery
workspace.
4. Select Diagnose hardware. The computer restarts and PC-Doctor starts up.
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ThinkPad T60 Service and Troubleshooting Guide
diagnostic program cannot test the hard disk drive that is installed
in the Ultrabay Enhanced
™
hard disk drive:
™
of the ThinkPad Advanced Dock.