Dell PowerVault MD3220 Owner's Manual page 245

• If the array status LED is solid or blinking amber:
In the AMW, select the Summary tab, and click on Storage Array
a
needs attention. Follow the listed procedures in the recovery guru(s)
and wait for up to 5 minutes to check if the LED has turned blue. See
"Recovery Guru" on page 223.
If following the recovery guru procedures does not solve the problem,
b
complete the following procedure to further troubleshoot the array.
Turn off the host server as appropriate.
c
Remove the RAID controller module and verify that the pins on
d
backplane and RAID controller module are not bent. See "Removing a
RAID Controller Module Blank" on page 197.
Reinstall the RAID controller module and wait for 30 seconds. See
e
"Installing a RAID Controller Module" on page 200.
Check the RAID controller module status LED.
f
Replace the RAID controller module.
g
Turn on the host server.
h
If the problem is not resolved, see "Getting Help" on page 253.
• If the link status LEDs are not green, see "Troubleshooting Array and
Expansion Enclosure Connections" on page 247.
Turn off the server, storage arrays, and expansion enclosures.
a
Reseat the RAID controller module and reconnect cables on the
b
storage array and the server.
Restart the storage array and wait until the array is fully booted.
c
Turn on the server.
d
Check the link status LED. If the link status LED is not green, replace
e
the cables.
If the problem is not resolved, see "Getting Help" on page 253.
Troubleshooting: Your Array
245