Yealink VVX250 Manual
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Yealink VVX250 Manual

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Polycom VVX150, 250, 350, 450 manual
A. General information
1. Introduction
Welcome!
This manual helps you to optimize the usage of the IP telephone in combination with the PBX. Please
use this manual at initial operation. Some features differ from the features described in the
manufacturer's documentation.
The following pages describe the Polycom VVX models.
VVX150
VVX350
We hope you enjoy using the telephones!
Subject to alterations
Version 1 / 08.2019 (EN)
2. Used symbols
Type
Icon
Description
VVX250
VVX450
1

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Summary of Contents for Yealink VVX250

  • Page 1 Polycom VVX150, 250, 350, 450 manual A. General information 1. Introduction Welcome! This manual helps you to optimize the usage of the IP telephone in combination with the PBX. Please use this manual at initial operation. Some features differ from the features described in the manufacturer's documentation.
  • Page 2 Important information and notices that you Notice have to pay attention to. Useful hints that provide additional Hint information. Action – is marked with a dash Result of an ⇒ is marked with an arrow action List • is marked with a bullet point B.
  • Page 3 Guidelines for cleaning 1. Disconnect and unplug the device from the power supply before cleaning. 2. Use a soft, dry, antistatic cloth to clean the device. Please find instructions on operation in the manufacturer's manual. 2. Encryption You have the option of voice encrypting (SRTP) your telephone calls. You can activate this function for your customer account via the administration portal at any time.

  • Page 4: Initial Operation

    Find further information on how to install an extension in the administration portal manual. D. Operation 1. Basic Functions 1.1 Overview of Keys Below you will see an overview over all keys of the respective models. Polycom VVX150/250 Pos. Description Line keys Reversible tab Speaker...
  • Page 5 Mute key Speakerphone key Headset key USB port (not available on Polycom VVX150) Home key Navigation keys / Select key Soft keys Security slot (on back) Screen Message Waiting Indicator Polycom VVX350/VVX450 Pos. Description Line keys Reversible tab Speaker Back key...
  • Page 6 Speakerphone key Headset key USB Port Home key Navigation keys / Select key Soft keys Security slot (on back) Screen Message Waiting Indicator Polycom VVX 501 / 601 Pos. Description USB port Message Waiting Indicator Home/line key Touchscreen Headset key Speakerphone key Mute key Volume keys...

  • Page 7: Outgoing Call

    1.2. Keys in Detail Description You can use the navigation keys to steer through the menu. On the initial page: Down: Menu Up: History Left: Telephone settings Right: Directory search Adjusts the speaker's and telephone's volume Mutes the microphone Headset Speaker Transfer* Hold conversation...

  • Page 8: Incoming Call

    - Pick up the receiver. - Enter the telephone number. - Confirm your call by pressing the Send soft key. - End the conversation by pressing the soft key End Call or hanging up. Alternative: - Enter the telephone number. - Pick up the receiver.

  • Page 9: Call Transfer

    You have the following options: -You can take the incoming call by pressing the Answer soft key and set the active conversation on hold. -You can reject the incoming call by pressing the soft key Reject. -You can transfer the incoming call without taking it directly. Press the Transfer soft key or the transfer key Incoming calls can only knock, if the the Call waiting indication (CWI) for the extension is activated.

  • Page 10: Call Forwarding

    - Announce the incoming call. - To transfer the call, press the Transfer soft key, then you can hang up. Unattended transfer - Press the Transfer soft key during an active call. - Enter the destination extension number and press the Transfer key. - Hang up.
  • Page 11 Ncontrol manual. The following call forwarding options are available. You can activate or deactivate call forwardings via the telephone menu's call settings. Permanent call forwarding (always) All incoming calls will be forwarded directly to the predefined telephone number. Forward if busy (busy) New calls will be forwarded immediately, when coming in during an active call.

  • Page 12: Three-Way Calls

    Activation of the call forwarding profile *11 + destination Permanent call forwarding to telephone number **11 Cancel permanent call forwarding If no answer after a specific time, delayed call forward *12 + destination to telephone number **12 Cancel delayed call forwarding *13 + destination If busy, forward to telephone number **13 Cancel call forwarding if busy...
  • Page 13 1.10 Callback The Completion of Calls on No Reply (CCNR) creates a callback in case a person cannot be reached (e.g. the person is not on its desk or busy) at the moment. To use this function, the CCNR function has to be enabled in the administration portal and in the phone extension.

  • Page 14: Advanced Telephone Functions

    - Press the Message key or dial *791 to access the voice mail. - Enter your extension you saved in the administration portal and your voice mail pin to access the voice mail options. You can install your personal voice mail announcement for every extension via the administration portal.
  • Page 15 You can use various features of the telephone system via the end device as well as via Ncontrol or the administration portal (also refer to the administration portal manual). After pressing the Menu key you have the following options: Call settings Call waiting indication: define whether this function should be activated.
  • Page 16 Navigation Use the navigation keys to mark the desired selection and press 2.2. Function Keys & Codes You can alter the configuration of the freely assignable function keys via ncontrol.nfon.net under Configurations - Function Keys. Alteration is also possible via the administration portal.
  • Page 17 Start and end voice recording (if this function is enabled for the extension) *10+profile number Activation of the call forwarding profile *11+TN Permanent call forwarding to telephone number (TN) **11 Cancel permanent call forwarding *12+TN If not available, forward to telephone number (TN) **12 Cancel call forwarding if no answer *13+TN...
  • Page 18 *9+Project Number Define a project number for outbound calls. (Note: The project number is only valid for the very next outbound call) Function codes for conference rooms during an active conference. Help Activate or deactivate mute Express your needs Activate or deactivate mute of all participant Lock the conference nnnn is the four digit Service ID with leading zeros (0).
  • Page 19 If neither the manuals nor the FAQs or other contents of the support website provide a solution, you can open a support ticket by phone. Our support staff is available Monday to Friday from 8:00 am to 6:00 pm at +44 20 3740 6740 for UK and +49 800 63 66 555 for Germany.

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