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Polycom VVX150, 250, 350, 450 manual
A. General information
1. Introduction
Welcome!
This manual helps you to optimize the usage of the IP telephone in combination with the PBX. Please
use this manual at initial operation. Some features differ from the features described in the
manufacturer's documentation.
The following pages describe the Polycom VVX models.
VVX150
VVX350
We hope you enjoy using the telephones!
Subject to alterations
Version 1 / 08.2019 (EN)
2. Used symbols
Type
Icon
Description
VVX250
VVX450
1

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Summarization of Contents

A. General Information
1. Introduction
Introduces the manual and its purpose for Polycom VVX models.
B. Security
1. Notes
Provides important information and useful hints regarding telephone usage and safety.
2. Encryption
Explains how to activate and use voice encrypting (SRTP) for telephone calls.
C. Initial Operation
1. Requirements & Information
Details the requirements for using the IP telephone with a telephone system, including broadband connection.
2. Adding an extension
Explains that telephones are preconfigured and connected to the telephone system.
D. Operation
1. Basic Functions
Overview of basic functions and keys for Polycom VVX models.
1.2 Keys in Detail
Detailed explanation of individual keys and their functions on the Polycom VVX phones.
1.3 Outgoing Call
Instructions and options for making outgoing calls using the Polycom VVX telephone.
1.4 Incoming Call
How to answer incoming calls using the receiver, speaker, or headset on the Polycom VVX phone.
1.5 Call Waiting, Toggle & Hold a Call
Managing call waiting, toggling between calls, and placing calls on hold.
1.6 Call Transfer
Step-by-step guide for performing attended, unattended, and blind call transfers.
1.7 Call Forwarding
Configuration options for various call forwarding scenarios, including profiles and activation methods.
1.8 Three-Way Calls
Steps to initiate and manage three-way conference calls, including splitting and muting participants.
1.9 Do not Disturb (DND)
How to activate and use the Do Not Disturb function to reject incoming calls.
1.10 Callback
Explains the Completion of Calls on No Reply (CCNR) function for callbacks and how to activate/erase them.
1.11 Voicemail
Guide to initial setup and accessing voicemail features on the Polycom VVX telephone.
1.12 "Hot Desking"
Functionality for hot desking, allowing users to log in and out of extensions on different devices.
2. Advanced telephone functions
2.1. Overview
Overview of advanced telephone functions accessible via the device, Ncontrol, or administration portal.
2.2. Function Keys & Codes
Configuration and usage of function keys, including extension/telephone numbers and intercom functionality.
3. IP Address
3.1. How Do I Find the Telephone's IP Address?
Steps to locate the IP address of the Polycom VVX telephone via its settings menu.

Table of Contents