Troubleshooting; Resolving Problems; Customer Service - Bosch NDC-255-P Installation And Operation Manual

IP Camera 200 Series
8

Troubleshooting

8.1

Resolving problems

The following table is intended to help identify the causes of
malfunctions and correct them when possible.
Malfunction
No image
transmission to
remote location.
No connection
established, no
image transmission.
8.2

Customer service

If a fault cannot be resolved, please contact your supplier or
system integrator, or contact Bosch Security Systems
Customer Service directly.
The Installer should write down all information regarding the
unit so that it can be referenced for warranty or repair. The
version numbers of the firmware and other status information
can be seen when the unit starts or by opening the Service
menu. Note down this information and the information found
on the camera label before contacting customer service.
Bosch Security Systems
Possible causes
Faulty cable connections. Check all cables, plugs,
The unit's configuration.
Faulty installation.
Installation and Operation Manual
Troubleshooting | en
Solution
contacts and
connections.
Check all configuration
parameters.
Check all cables, plugs,
contacts and
connections.
AR18-09-B003 | v1.1 | 2010.05
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