Kodak Ngenuity 9000 Series User Maintenance Manual
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Kodak Ngenuity 9000 Series User Maintenance Manual

Kodak Ngenuity 9000 Series User Maintenance Manual

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Summary of Contents for Kodak Ngenuity 9000 Series

  • Page 1 Maintenance...

  • Page 2: Table Of Contents

    6 Maintenance Contents Maintenance schedule ..............6-2 Cleaning supplies................6-2 Cleaning procedures............... 6-3 Cleaning the feed rollers............. 6-4 Cleaning the optics ..............6-7 Cleaning the transport .............. 6-11 Replacement procedures.............. 6-12 Replacing tires................6-12 Replacing the pre-separation pad ..........6-13 Replacing the imaging guides ..........

  • Page 3: Maintenance Schedule

    Maintenance The following table is a recommended schedule for performing basic maintenance functions. Some procedures may need to be performed schedule more frequently depending on your operating environment and the types of documents being scanned. Maintenance Recommended Range Symptoms Clean feed rollers: pick, drive, 10,000 pages 1K - 50K •...

  • Page 4: Cleaning Procedures

    Cleaning procedures Cleaning your scanner and performing preventative maintenance on a regular basis is required to ensure the best possible image quality. Some document types generate more paper dust and debris and may require more frequent cleaning. Before cleaning your scanner or replacing consumables, review the following information: •...

  • Page 5: Cleaning The Feed Rollers

    Cleaning the feed rollers Feed rollers include the pick roller, drive roller and separation roller. All feed rollers should be cleaned and/or replaced at the same time to ensure optimal scanner function. Maintenance reminder intervals (both cleaning and replacing) are based on all feed rollers having the same life cycle.
  • Page 6 5. Re-install the pick roller. 6. Remove the drive roller by pushing the roller to the right. Hold the drive roller shaft in place and slide it off the shaft. Gently release the drive roller shaft back into position. 7. Using a roller cleaning pad, scrub the roller tires using a side-to-side motion.
  • Page 7 12. Close the scanner cover and reset the maintenance reminder by clicking on the Clean Feed Rollers link on the Maintenance monitor. 13. Click Yes on the dialog box to confirm the feed rollers have been cleaned. The reminder will be reset for the next required maintenance session.

  • Page 8: Cleaning The Optics

    Wash your hands with soap and water after performing maintenance procedures. Refer to the Material Data Safety Sheet (MSDS) for more information. The MSDS is available on the Kodak web site at www.kodak.com/go/MSDS. A-61662 October 2011...
  • Page 9 4. With the imaging guide still out of the scanner, locate the glass camera cover between and below the LED lamps. Imaging guide removed Camera cover Lamp LEDs 5. Using a clean dry swab, gently wipe across the glass camera cover to remove any dirt and dust particles.
  • Page 10 Cleaning the sensors There are 7 sensors that require regular cleaning. Use only the supplied blower brush to clean these sensors. Do not use any type of cotton swab or cloth as these items may leave lint in the sensors. 9.
  • Page 11 11. Exit sensor: The exit sensor is located on the transport toward the back of the scanner. Clean the exit sensor by placing the brush end of the blower brush into the exit sensor area and squeeze the blower brush several times. Exit sensor 12.

  • Page 12: Cleaning The Transport

    Cleaning the transport Over time, the transport will become dirty and may feed documents erratically or skew the documents as they enter the scanner. To prevent erratic feeding, clean the transport every 50,000 pages or as needed. NOTE: It is recommended that you clean the imaging guides again after cleaning the transport with a transport cleaning sheet.

  • Page 13: Replacement Procedures

    Replacement This section provides procedures for replacing the following parts: the feed rollers, the pre-separation pad and the imaging guides. When procedures replacing parts, turn the scanner off by pressing the power switch located in the back of the scanner and unplug the power cord from the wall outlet.

  • Page 14: Replacing The Pre-Separation Pad

    The LED illumination system on Ngenuity Scanners should last the life of the scanner with normal use. If something happens that requires the replacement of the LEDs, contact Kodak Technical Support. A-61662 October 2011 6-13...

  • Page 15: Camera Calibration

    Camera calibration Camera calibration is important for maintaining consistent image quality and should be performed periodically in order to maintain optimum white balance and camera levels. The scanner's maintenance LED or the NOU on the Maintenance screen will indicate the need for camera calibration.
  • Page 16 Inspect the LED arrays to verify all the LEDs are operational. Then try the calibration again. If the calibration is unsuccessful a second time, contact Kodak Technical Support. A-61662 October 2011...

  • Page 17: Supplies And Consumables

    Ngenuity Ultralight Feeder Kit - for use only with feeder and 175 0462 pre-separation pad (includes: 1 light separation roller, 18 pre- separation pads and 50 replacement tires) Kodak Digital Science Roller Cleaning Pads 853 5981 Staticide Wipes for Kodak Scanners 896 5519...

  • Page 18: Troubleshooting

    7 Troubleshooting Contents Clearing a document jam ..............7-1 Problem solving ................7-2 Contacting Service................7-4 Clearing a document IMPORTANT: Only remove jammed documents from the transport when the scanner cover is OPEN. 1. Pull the scanner cover release lever forward to open the scanner cover.

  • Page 19: Problem Solving

    Problem solving Occasionally you may encounter a situation with your scanner where it may not function properly. Use the chart below as a guide to check possible solutions to help you resolve the situation before calling Technical Support. If a problem persists after reviewing the problems and possible solutions below, turn the scanner off, unplug the power cord and call Technical Support.
  • Page 20 Error Message Possible Cause Possible Remedy CGA Port Not Responding Cycle power to the scanner. If the problem persists, contact Technical Support. Corrupt or Missing MC Firmware Contact Technical Support. Image and Feeding • Streaks in the image • Imaging guide(s) and/or camera •...

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