Kodak Ngenuity 9150 User Manual page 71

Error Message
CGA Port Not Responding
Corrupt or Missing MC Firmware
Image and Feeding
• Streaks in the image
• Reduced bar code recognition
rates
• Blurred images
• Artifacts in the image
• Skewed documents
• Multifeeds
• Feeder jams
• Transport jams
• Page frame errors
Entry/exit sensor errors
Feeder table does not
automatically lower after the last
page is fed
Image is too dark
Slippage of documents or
multifeeds
Color image lacks fidelity
Scanner throughput has
decreased
Dog-earring pages
A-61662 October 2011
Possible Cause
...
...
• Imaging guide(s) and/or camera
cover(s) need to be cleaned.
• Camera(s) need to be calibrated.
• Feeder needs cleaning.
• Pick, drive and/or separation tires
need cleaning.
• Transport needs cleaning.
• Page sensors need cleaning.
Transport sensors need cleaning.
Feeder sensor needs cleaning.
Camera(s) need to be calibrated.
• The pick and/or drive tires are
worn out.
• The feed rollers need cleaning.
Camera(s) need to be calibrated.
Tires on the pick and drive rollers
are installed incorrectly.
The straight pass-through door is
not fully or completely closed.
Possible Remedy
Cycle power to the scanner. If the
problem persists, contact
Technical Support.
Contact Technical Support.
• Clean the imaging guides.
• Clean the camera covers.
• Calibrate the camera(s).
See Chapter 6, Maintenance.
• Clean the pick and drive tires.
• Clean the separation roller.
See Chapter 6, Maintenance.
• Clean the transport area.
• Clean the sensors.
See Chapter 6, Maintenance.
Clean the sensors.
See Chapter 6, Maintenance.
Clean the sensors.
See Chapter 6, Maintenance.
Calibrate the camera(s).
See Chapter 6, Maintenance.
Clean and/or replace the pick,
drive and/or separation tires.
See Chapter 6, Maintenance.
Calibrate the camera(s).
See Chapter 6, Maintenance.
Confirm pick and drive rollers/tires
are installed properly. See Chapter
6, Maintenance.
Confirm the straight pass-through
door is fully closed. If the problem
persists, contact Technical
Support.
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