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Genexis Manuals
Gateway
Platinum-6880
Installation manual
Genexis Platinum-6880 Installation Manual
Platinum series. residential gateway
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Table Of Contents
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Contents
Table of Contents
Troubleshooting
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Table of Contents
1
Table of Contents
2
Models Supported
3
Box Content
4
Button Overview
5
Port Overview
6
Installation
7
LAN (Network) Setup
8
Wireless Setup
9
LED Status
10
Troubleshooting
11
Advanced Configuration
12
Safety and Care
13
Appendix: Installing an SFP
14
Notes
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Platinum
Residential Gateway
Full Installation Guide
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Summarization of Contents
Models supported
Box Content
Information Label
Label Content and Access
Details on the label for Platinum configuration, including web interface access and login credentials.
Rubber Feet
Feet Application and Protection
Four self-adhesive rubber feet included to protect the device's surface.
Button Overview
WPS Button Function
Enables easy configuration with other wireless devices when pressed.
Reset Button Function
Used for rebooting and factory resets. Press with a small pin or paperclip.
Power Button Function
Located on the back (with CATV), turns the Platinum on or off.
Port Overview
Standard Platinum Ports
Details on power, internet, LAN, telephone jacks, and USB 2.0 ports for the standard model.
Platinum with CATV Ports
Details on power, internet, LAN, telephone jacks, USB 2.0, and CATV connectors for the CATV model.
Installation
Placement and Mounting
Describes desk or wall mounting options and provides a link to a drilling template.
Connect to Internet Modem
Instructions for connecting to the internet modem via fiber optic or Ethernet cable.
Connect to Power Supply
Connect the supplied power adapter to the Platinum and an AC power socket.
Connect to Computer
Connect your computer or laptop to a LAN port using an Ethernet cable.
Connect to Telephone
Connect a telephone handset to the active voice port using an RJ-11 cable.
Connect to Television
Connect TV to CATV connector using a coaxial cable (for CATV models).
LAN (Network) Setup
Check Internet Connection
Verify connectivity by opening a web browser and visiting a web page.
Configure Network Settings (Windows)
Set Windows network settings to obtain IP and DNS automatically (DHCP).
Configure Network Settings (Mac OS)
Set Mac OS network settings to use DHCP for IPv4.
Test Network Connection
Reload the web page to confirm connectivity; refer to troubleshooting if issues persist.
Wireless Setup
WPS Wireless Connection
Initiate WPS connection by pressing and holding the WPS button for over 5 seconds.
Manual WiFi Setup (Windows)
Connect manually by entering SSID and WPA key via Windows network settings.
Manual WiFi Setup (Mac OS)
Connect manually by selecting SSID and entering WPA key via Mac OS System Preferences.
LED Status
Power and Internet LEDs
Interprets the Power and Internet connection LED indicators (On, flashing, Off) and their meanings.
Voice and WiFi LEDs
Interprets the Voice service and WiFi LED indicators (On, flashing, Off) and their meanings.
LAN Port and CATV LEDs
Interprets the LAN port connection speed LEDs and CATV signal LEDs.
Troubleshooting
Resolving LED Indicator Issues
Troubleshoots common issues based on LED indicators like off, red, or blinking.
Web Interface Accessibility
Steps to resolve issues where the Platinum's web interface is inaccessible.
Factory Reset Procedure
Instructions on how to perform a factory reset by holding the reset button for more than 5 seconds.
Advanced Configuration
Configuration Notes
Default configuration is usually correct; advanced changes may interrupt connection.
Web Interface Access
How to access the web interface using the URL, username, and password from the device label.
Safety and Care
Safe Operation and Environment
Guidelines for safe use, power adapter, and environmental operating conditions.
Maintenance and Disposal
Instructions for cleaning the Platinum and proper disposal of electronic waste.
Repair and Service Support
Advice on service procedures and when to contact a service provider.
Appendix: Installing an SFP
SFP Installation Steps
Step-by-step guide for disconnecting the device, accessing the port, inserting SFP, and connecting the cable.
SFP Cable Handling
Warning about proper cable handling and strain prevention during SFP installation.
Notes
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