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Platinum
Quick Installation Guide

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Summary of Contents for Genexis Platinum

  • Page 1 Platinum Quick Installation Guide...
  • Page 2: Table Of Contents

    Contents Platinum overview......Installation........Network setup......... Wireless setup......... Configuring your Platinum....Troubleshooting......
  • Page 3: Platinum Overview

    1. Platinum overview User interfaces Description Power connector Internet port Ethernet ports USB 2.0 port Telephony ports Reset button (recessed) WPS button Fiber port Your product port configuration may differ depending upon the specific mo- del type.
  • Page 4 Status feedback LEDS: Buttons: Function Action Activity Description Restart • Press and release button to initiate On (green) Powered successfully restart Flashes during startup sequence Factory • Press and hold button for more On (red) System error restart than 5 seconds No power • LEDs will flash • Release button to initiate factory...
  • Page 5: Installation

    Connect your computer or laptop to one of the is connected to your Internet modem or fiber Ethernet LAN ports on the Platinum, using an RJ-45 demarcation point using either the Internet port, or Ethernet cable. Your provider can tell you which fiber port (see page 2).
  • Page 6 Step 4: Connecting your telephone Cleaning instructions: This step is only relevant if your Platinum has voice ports. Your Platinum product may be cleaned using a soft, dry cloth. For areas of persistent dirt, a damp cloth A standard analogue telephone handset can be may be used with mild detergent.
  • Page 7: Network Setup

    3. network setup Step 1: Step 3: Open the web browser on your computer and check Open your web browser and check if your connection if your connection is working. If your connection is is working. If your connection is not working, please working, you can skip step 2 and 3.
  • Page 8: Wireless Setup

    Go to “Start” at the bottom left corner and computer and the Platinum you may need the SSID click on “Control Panel”. and WPA key of the Platinum. The SSID is the name • The Control Panel window will appear. Click of the wireless network.
  • Page 9: Configuring Your Platinum

    5. Configuring your Platinum Note: By default the router is configured correctly for most home networks. Changing the configuration is only advised for advanced users and might interrupt your connection. Please refer to page 3 on how to reset the router settings back to the factory default settings.
  • Page 10: Troubleshooting

    Issue Action LED is off Make sure you have connected the Platinum to a working power outlet, using the adapter shipped along with it. If the LED remains off, please contact your service provider. Red LED is on or flashing System error.
  • Page 11 Europe-EU Declaration of Conformity Hereby, Genexis BV declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
  • Page 12 Copyright © Genexis BV 2014 rev.4...
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