Troubleshooting - Cowon D2DAB - VERSION 1.2 User Manual

Troubleshooting

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I am still confused even after reading the manual.
Our website www.COWON.com provides support for users of COWON products with FAQ
(Frequently Asked Questions) and beginner's guide for our products. Users are strongly
encouraged to check out our website for further information regarding product usages and
software upgrades and patches. For individual inquiries, please contact us on-line as we
will try to help you as best we can.
I cannot turn on the player.
Charge the battery fully in case the battery charge has been drained. If the battery is weak
it may take a few seconds to power on. If the player does not respond at all, first discon-
nect all USB and power cables, and then press the RESET button located at the bottom of
the player. RESET button simply powers off the player and does not affect the player in any
other way.
Buttons do not respond.
Check if the power switch is set to HOLD
The player is on but there is no sound.
Check if the volume is set to 0
Check if the player has any music file stored in its disk. Damaged music files may not play
or play improperly. Check the connection of the earphones to the D2. Loose or blocked
connection can cause inadequate contact between earphone jack and the D2.
The battery life is shorter when I use external memory
D2 requires more power to read and play back/record files from an external memory card,
So, battery life will be shorter when using external memory compared to using the internal
memory.
Album image is not displayed in Music Mode
In order display album image, the image has to be stored in the ID3 tag of the music file.
You can edit the ID3 tags using jetAudio.
Video won't play.
All video files must be converted using COWON MediaCenter - JetAudio. Any other video
files are not supported by D2.
FM Radio does not work.
D2 does not have a separate antenna. Instead it uses earphone wire to receive FM Radio
signals. Stretching the wires may enhance the reception quality. FM radio reception may
be poor at locations where FM radio transmissions are shielded. If FM radio does not work
where reception should be possible, please contact our service center (Note that reception
quality of D2 may differ from other FM radio receivers.)
DMB does not work
DMB is not available in COWON D2 DAB model.
There is too much noise in my recordings.
COWON D2 uses ultra-small embedded microphone, so it may be more susceptible to
noise during recordings.
COWON D2 DAB