Table of Contents

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CX310 Series and CX317
User's Guide
June 2017
www.lexmark.com
Machine type(s):
7527
Model(s):
211, 231

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Table of Contents
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Summarization of Contents

Safety Information
Conventions
Explains symbols and notes used in the guide to convey information.
Learning About the Printer
Finding Information About the Printer
Details how to access documentation, drivers, and support resources for the printer.
Selecting a Location for the Printer
Provides guidelines for choosing an appropriate and safe location for the printer.
Printer Configurations
Explains ventilation requirements and space needed around the printer for proper operation.
Understanding the Basic Functions of the Scanner
Outlines the primary functions of the scanner, including copying, scanning to computer/email/FTP.
Additional Printer Setup
Installing Internal Options
Covers the types of internal hardware and memory options that can be installed in the printer.
Accessing the Controller Board
Provides step-by-step instructions on how to access the printer's controller board for component installation.
Installing a Memory Card
Guides the user through the process of installing a memory card into the printer.
Installing Hardware Options
Order of Installation
Specifies the recommended order for installing printer hardware options to ensure proper functionality.
Installing a 650-Sheet Duo Tray
Provides instructions for installing the optional 650-sheet duo tray, including safety precautions.
Attaching Cables
Explains how to connect the printer to a computer or network using USB or Ethernet cables.
Setting Up the Printer Software
Installing the Printer Software
Guides users through obtaining and installing the necessary printer software for operation.
Networking
Provides notes on wireless network adapters and types of network security used.
Preparing to Set Up the Printer on an Ethernet Network
Lists the information needed and steps required to connect the printer to an Ethernet network.
Verifying Printer Setup
Printing a Menu Settings Page
Describes how to print a menu settings page to verify installed options and current configurations.
Printing a Network Setup Page
Explains how to print a network setup page to confirm network connection status and configuration.
Loading Paper and Specialty Media
Setting the Paper Size and Type
Details how to configure paper size and type settings via the printer control panel.
Configuring Universal Paper Settings
Explains how to define custom paper sizes for printing when standard options are not available.
Loading the 250-Sheet Tray
Provides instructions for properly loading paper into the 250-sheet tray, including safety warnings.
Loading the Manual Feeder
Guides the user on how to load paper into the printer's manual feeder for single-sheet printing.
Paper and Specialty Media Guide
Using Specialty Media
Offers tips and guidelines for printing with specialty media like letterhead.
Tips on Using Transparencies
Provides advice on handling and printing with transparencies to ensure good quality.
Tips on Using Envelopes
Offers guidance on selecting and using envelopes for printing, including types to avoid.
Paper Guidelines
Discusses paper characteristics like weight, curl, and smoothness that affect print quality and reliability.
Printing
Printing a Document
Guides users on how to print a document from a computer, including setting paper size and type.
Using Max Speed and Max Yield
Explains how to choose between faster print speed and higher toner yield settings.
Printing from a Mobile Device
Covers mobile printing options like Mopria Print Service, Google Cloud Print, and AirPrint.
Printing Confidential and Other Held Jobs
Explains how to store and print confidential and held print jobs securely.
Copying
Making Copies
Covers basic copying procedures, including making quick copies using the ADF or scanner glass.
Copying Photos
Provides specific instructions for copying photos, including content type settings.
Copying on Specialty Media
Details how to copy on specialty media such as transparencies and letterhead.
Customizing Copy Settings
Copying to a Different Size
Guides on how to copy documents to a different size than the original.
Making Copies Using Paper From a Selected Tray
Explains how to select a specific tray for making copies based on paper size and type.
Reducing or Enlarging Copies
Describes how to scale copies to be between 25% and 400% of the original document size.
Adjusting Copy Quality
Details how to adjust copy quality by selecting content type and content source.
E-mailing
Setting Up the Printer to E-mail
Guides on configuring the printer's e-mail function for sending scanned documents.
Creating an E-mail Shortcut
Details how to create shortcuts for frequently used e-mail addresses to simplify sending scanned documents.
Scanning
Scanning to an FTP Address
Guides on how to scan documents directly to an FTP server.
Creating Shortcuts
Explains how to create permanent FTP destinations with shortcut numbers for faster scanning.
Scanning to a Computer
Guides on scanning documents directly to a computer over the network by creating scan profiles.
Understanding the Printer Menus
Menus List
Provides an overview of the different menus available on the printer's control panel.
Supplies Menu
Details the options within the Supplies menu for checking toner and other consumables.
Paper Menu
Outlines the settings related to paper handling, including default source and paper type configurations.
Paper Size/Type Menu
Explains how to specify paper sizes and types for each tray and feeder.
Security Menu
Confidential Print Menu
Manages settings for confidential print jobs, including expiration and repeat job settings.
Settings Menu
General Settings Menu
Contains general printer settings such as display language, supply estimates, eco-modes, and beeps.
Timeouts
Configures various timeout settings, including sleep mode, hibernate mode, and screen timeouts.
Error Recovery
Sets parameters for automatic printer reboots and error handling during print jobs.
Copy Settings Menu
Content Type
Specifies the type of original document being copied, such as text, graphics, or photos.
Content Source
Indicates how the original document was produced, e.g., color laser, inkjet, newspaper.
Color
Controls whether copies are printed in color or monochrome.
Sides (Duplex)
Configures default two-sided or one-sided printing for copies.
Quality Menu
Print Mode
Selects whether images are printed in black and white or color.
Color Correction
Adjusts the color output on the printed page using auto or manual settings.
Print Resolution
Specifies the printed output resolution in dots per inch or color quality (CQ).
Utilities Menu
Activate Hex Trace
Assists in diagnosing print job problems by printing data in hexadecimal format.
XPS Menu
Configures settings related to XPS print jobs, such as printing error pages.
PDF Menu
Manages PDF settings, including scaling content and printing annotations.
Saving Money and the Environment
Saving Paper and Toner
Provides suggestions and settings to reduce paper and toner consumption.
Reducing Printer Noise
Explains how to enable Quiet mode to reduce the printer's operational noise.
Adjusting Sleep Mode
Allows configuration of the time before the printer enters sleep mode to save energy.
Recycling
Recycling Lexmark Products
Provides instructions on how to return Lexmark products for recycling.
Returning Lexmark Cartridges for Reuse or Recycling
Explains how to return used toner cartridges for reuse or recycling through the Lexmark program.
Securing the Printer
Using the Security Lock Feature
Describes how to attach a security lock to prevent unauthorized movement of the printer.
Statement of Volatility
Details the types of memory used and when it is necessary to erase printer memory contents.
Erasing Non-Volatile Memory
Provides steps to securely erase all printer settings, solutions, jobs, and passwords.
Maintaining the Printer
Storing Supplies
Offers guidelines for storing printer supplies properly to maintain their condition.
Cleaning the Printer
Provides instructions for cleaning the printer's exterior, including safety precautions.
Cleaning the Scanner Glass
Guides on cleaning the scanner glass and ADF glass to resolve print quality issues like streaks.
Checking the Status of Parts and Supplies
Checking the Status of Parts and Supplies on the Printer Control Panel
Explains how to view the status of printer parts and supplies using the control panel.
Checking the Status of Parts and Supplies from the Embedded Web Server
Details how to check printer parts and supplies status remotely via the Embedded Web Server.
Ordering Supplies
Using Genuine Lexmark Parts and Supplies
Emphasizes the benefits of using genuine Lexmark parts and supplies for optimal performance and reliability.
Ordering Toner Cartridges
Provides information and part numbers for ordering toner cartridges for different regions.
Replacing Supplies
Replacing the Waste Toner Bottle
Provides step-by-step instructions for replacing the waste toner bottle, including safety notes.
Replacing a Black and Color Imaging Kit
Guides the user through the process of replacing the printer's black and color imaging kits.
Replacing Toner Cartridges
Replacing Toner Cartridges
Details the procedure for removing and installing toner cartridges, with a warning about non-genuine cartridges.
Replacing a Developer Unit
Replacing a Developer Unit
Provides instructions for replacing developer units when print quality defects occur.
Moving the Printer
Moving the Printer to Another Location
Offers safety guidelines and procedures for safely moving the printer to a new location.
Managing the Printer
Finding Advanced Networking and Administrator Information
Points to resources for advanced networking and administrative tasks using the Embedded Web Server.
Checking the Virtual Display
Explains how to check the printer's virtual display via a web browser.
Setting Up E-mail Alerts
Guides on configuring the printer to send e-mail alerts for low supplies, paper changes, or paper jams.
Clearing Jams
Avoiding Jams
Offers tips on proper paper loading and handling to prevent paper jams.
Use Recommended Paper
Lists recommendations for paper types and handling to avoid jams.
Paper Jam in the Standard Bin
Provides steps to clear paper jams from the printer's standard paper bin.
Paper Jam in the Front Door
Details how to clear paper jams located in the front door area of the printer.
Troubleshooting
Understanding the Printer Messages
Explains common printer messages and provides troubleshooting steps for each.
[Color] Cartridge Low [88.xy]
Provides guidance for messages indicating low color toner cartridges.
Incorrect Paper Size, Open [Paper Source] [34]
Addresses errors related to incorrect paper size detection in the specified paper source.
Insufficient Memory, Some Held Jobs Were Deleted [37]
Explains that held jobs may be deleted due to insufficient memory for current jobs.
Solving Printer Problems
Basic Printer Problems
Covers fundamental issues when the printer is not responding.
The Printer Is Not Responding
Provides a step-by-step guide to troubleshoot a printer that does not respond.
Printer Display Is Blank
Offers solutions for when the printer's display screen is blank.
Option Problems
Guides on troubleshooting when the printer cannot detect an installed internal option.
Paper Feed Problems
Jammed Pages Are Not Reprinted
Addresses issues where jammed pages are not automatically reprinted after clearing.
Paper Frequently Jams
Offers solutions for frequent paper jams, focusing on paper loading and tray settings.
Print Quality Problems
Characters Have Jagged or Uneven Edges
Provides steps to resolve jagged or uneven character edges in prints.
Clipped Pages or Images
Guides on how to prevent pages or images from being clipped in the print output.
Gray Background on Prints
Offers solutions for prints that exhibit an unwanted gray background.
Incorrect Margins on Prints
Guides on how to correct incorrect print margins by adjusting paper and tray settings.
Color Quality Problems
FAQ About Color Printing
Answers frequently asked questions about color printing and color models like RGB and CMYK.
How Is Color Specified in a Document to Be Printed?
Explains how software specifies color using RGB or CMYK combinations.
What Is Manual Color Correction?
Details how to manually adjust color conversion tables for specific object types.
The Color of the Print Does Not Match the Color of the Original File
Troubleshoots discrepancies between the printed color and the original file's color.
Solving Copy Problems
Copier Does Not Respond
Guides on troubleshooting when the copier function is unresponsive.
Scanner Unit Does Not Close
Provides steps to resolve issues with the scanner unit not closing properly.
Poor Copy Quality
Offers solutions for common issues leading to poor copy quality.
Solving Scanner Problems
The Scanner Does Not Respond
Provides a step-by-step guide to troubleshoot when the scanner is unresponsive.
Scan Job Was Not Successful
Guides on troubleshooting scan jobs that do not complete successfully.
Poor Scanned Image Quality
Guides on troubleshooting poor quality in scanned images.
Partial Document or Photo Scans
Provides steps to resolve issues with partial document or photo scans.
Contacting Customer Support
Contacting Customer Support
Provides information on what details to have ready before contacting customer support and how to reach them.
Notices
Product Information
Lists the product name, machine type, and model numbers.
Edition Notice
States the publication date and general disclaimers regarding content accuracy.
Licensing Notices
Refers to where licensing notices associated with the product can be found.
Noise Emission Levels
Provides average sound pressure levels for different printer modes.
Laser Notice
Laser Advisory Label
Displays a sample laser advisory label and warnings about invisible laser radiation.
Power Consumption
Sleep Mode
Explains the energy-saving Sleep Mode and its timeout settings.
Hibernate Mode
Describes the ultra-low power Hibernate Mode and methods to enter it.

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