Brother HL-2170W Network User's Manual
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Brother HL-2170W Network User's Manual

Multi-protocol on-board ethernet print server and wireless (ieee 802.11b/g) ethernet print server
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See also: Service Manual , User Manual
Multi-Protocol On-board Ethernet Print Server and Wireless
(IEEE 802.11b/g) Ethernet Print Server
NETWORK
USER'S GUIDE
HL-2150N
HL-2170W
Please read this manual thoroughly before using the printer.
Keep the CD-ROM in a convenient place so you can use it quickly
if you need to.
Please visit us at http://solutions.brother.com where you can get
product support, the latest driver updates and utilities, and
answers to frequently asked questions (FAQs) and technical
questions.
Note: Not all models are available in all countries.
Version A
ENG

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Summary of Contents for Brother HL-2170W

  • Page 1 (IEEE 802.11b/g) Ethernet Print Server NETWORK USER’S GUIDE HL-2150N HL-2170W Please read this manual thoroughly before using the printer. Keep the CD-ROM in a convenient place so you can use it quickly if you need to. Please visit us at http://solutions.brother.com where you can get...
  • Page 2 Definitions of warnings, cautions and notes We use the following icons throughout this User’s Guide: Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features. Improper Setup icons alert you to devices and operations that are not compatible with the printer. Trademarks Brother and the Brother logo are registered trademarks and BRAdmin Light and BRAdmin Professional are trademarks of Brother Industries, Ltd.
  • Page 3 Visit http://www.brother.com for contact information on your local Brother office. If you have any comments or suggestions, please write to us at: In USA Printer Customer Support Brother International Corporation 26250 Enterprise Ct. # 250 Lake Forest, CA 92630 In Canada Brother International Corporation (Canada), Ltd. - Marketing Dept.

  • Page 4: Table Of Contents

    Using the BRAdmin Professional utility to change print server settings (for Windows )....13 Using Web Based Management (web browser) to change the print server settings......14 Using other methods to change print server settings ................14 Configuring the wireless network settings (For HL-2170W) Overview..............................15 Wireless network terms and concepts....................15 Step by step chart..........................18 1.
  • Page 5 ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) Configuration in Infrastructure mode .......................24 Before configuring the wireless settings ....................24 Configure the wireless settings......................24 Configuration using the automatic wireless (one-push) method..............31 Configuration in Ad-hoc mode .........................36 Before configuring the wireless settings ....................36 Configure the wireless settings......................36...
  • Page 6 Control panel features Overview..............................100 Printing the Printer Settings Page......................100 Restoring the network settings to factory default...................100 Enabling or disabling the wireless network (For HL-2170W)..............101 Security methods Overview..............................102 Security methods for E-mail notification ..................102 Using E-mail notification with user authentication .................103 ®...
  • Page 7 Troubleshooting Overview..............................113 General problems ..........................113 Network print software installation problems ..................114 Printing problems...........................116 Protocol-specific troubleshooting......................117 ® ® ® Windows 2000/XP, Windows Vista and Windows Server 2003 IPP troubleshooting....117 Web Based Management (web browser) troubleshooting (TCP/IP)..........117 Wireless network troubleshooting......................118 Wireless setup problems .........................118 Wireless connection problem ......................119 Appendix A Using services ............................120...

  • Page 8: Introduction

    Introduction Overview The Brother printer can be shared on a 10/100Mb wired or IEEE 802.11b/802.11g wireless (HL-2170W only) Ethernet network using the internal network print server. The print server provides printing services for ® ® ® Windows 2000/XP/XP Professional x64 Edition, Windows Vista...

  • Page 9: Network Features

    Introduction Network features The Brother HL-2100 series have the following basic network features. Network printing ® ® The print server provides printing services for Windows 2000/XP, Windows Vista ® ® Windows Server 2003 supporting the TCP/IP protocols and Macintosh supporting TCP/IP (Mac OS 10.2.4 or greater).

  • Page 10: Types Of Network Connections

    Introduction Web Based Management (web browser) Web Based Management (web browser) is a utility for managing network connected Brother devices, using the HTTP (Hyper Text Transfer Protocol). This utility can view the status of Brother products on your network and configure the machine or network settings using a standard web browser that is installed on your computer.

  • Page 11: Network Shared Printing

    Introduction Network Shared printing In a Network Shared environment, each computer sends data via a centrally controlled computer. This type of computer is often called a “Server” or a “Print Server”. Its job is to control the printing of all print jobs. Windows Windows Windows...

  • Page 12: Wireless Network Connection Examples (Hl-2170W)

    Introduction Wireless network connection examples (HL-2170W) Connected to a computer with an access point in the network (Infrastructure mode) This type of network has a central access point at the heart of the network. The access point can also act as a bridge or a gateway to a wired network.

  • Page 13: Protocols

    Introduction Protocols TCP/IP protocols and functionalities Protocols are the standardized sets of rules for transmitting data on a network. Protocols allow users to gain access to network connected resources. The print server used on this Brother product supports the TCP/IP (Transmission Control Protocol/Internet Protocol) protocol.
  • Page 14 Introduction Internet Printing Protocol (IPP Version 1.0) allows you to print documents directly to any accessible printer via the internet. mDNS ® mDNS allows the Brother print server to automatically configure itself to work in a Mac OS X Simple Network ®...

  • Page 15: Configuring Your Printer For A Network

    Configuring your printer for a network Overview Before using your Brother printer in a network environment, you must configure the TCP/IP settings. In this chapter, you will learn the basic steps required to print over the network using the TCP/IP protocol. We recommend that you use the Brother installer application on the CD-ROM we have provided with the printer.

  • Page 16: Step By Step Chart

    Configuring your printer for a network Subnet mask Subnet masks restrict network communication. Example: Computer 1 can talk to Computer 2 • Computer 1 IP Address:192.168.1.2 Subnet Mask:255.255.255.0 • Computer 2 IP Address:192.168.1.3 Subnet Mask:255.255.255.0 Note 0 denotes that there is no limit to communication at this part of the address. In the above example, we can communicate with anything that has an IP address that begins with 192.168.1.X.

  • Page 17: Setting The Ip Address And Subnet Mask

    Configuring your printer for a network Setting the IP address and subnet mask Using the BRAdmin Light utility to configure your network printer BRAdmin Light The BRAdmin Light utility is designed for initial setup of Brother network connected devices. It can also search for Brother products in a TCP/IP environment, view the status and configure basic network settings, ®...

  • Page 18: Using Other Methods To Configure Your Printer For A Network

    Configuring your printer for a network Double-click the unconfigured device. ® ® Windows Macintosh Note • If the print server is set to its factory default settings without using a DHCP/BOOTP/RARP server, the device will appear as Unconfigured in the BRAdmin Light utility screen. •...

  • Page 19: Changing The Print Server Settings

    Note For the wireless network users, you need to configure the wireless settings to change the printer settings. See Configuring the wireless network settings (For HL-2170W) on page 15. Using the BRAdmin Light utility to change the print server settings Start the BRAdmin Light utility.

  • Page 20: Using The Bradmin Professional Utility To Change Print Server Settings (For Windows ® )

    Configuring your printer for a network Using the BRAdmin Professional utility to change print server settings (for ® Windows Note • Please use the latest version of the BRAdmin Professional utility that is available as a download from ® http://solutions.brother.com This utility is only available for Windows users.

  • Page 21: Using Web Based Management (Web Browser) To Change The Print Server Settings

    Configuring your printer for a network Using Web Based Management (web browser) to change the print server settings A standard web browser can be used to change your print server settings using the HTTP (Hyper Text Transfer Protocol). See How to configure the print server settings using Web Based Management (web browser) on page 107.

  • Page 22: Configuring The Wireless Network Settings (For Hl-2170W)

    Ethernet for a faster data transfer, or USB for the fastest throughput speed. • Although Brother HL-2170W can be used in a both wired and wireless network, only one of the connection methods can be used at a time.

  • Page 23: Authentication And Encryption

    Configuring the wireless network settings (For HL-2170W) Channels Wireless networks use channels. Each wireless channel is on a different frequency. There are up to 14 different channels that can be used when using a wireless network. However, in many countries the number of channels available are restricted.
  • Page 24 Configuring the wireless network settings (For HL-2170W) • CKIP The original Key Integrity Protocol for LEAP by Cisco Systems, Inc. Network Key There are some rules for each security method: • Open system/Shared key with WEP This key is a 64-bit or 128-bit value that must be entered in an ASCII or hexadecimal format.

  • Page 25: Step By Step Chart

    Configuring the wireless network settings (For HL-2170W) Step by step chart For Infrastructure mode Confirm your network environment. See page 20 Infrastructure mode Ad-hoc mode See page 19 Connected to a computer with an access point Connected to a wireless capable computer without an access point Confirm your wireless network setup method.
  • Page 26 Configuring the wireless network settings (For HL-2170W) For Ad-hoc mode Confirm your network environment. See page 20 Ad-hoc mode Infrastructure mode See page 18 Connected to a wireless capable computer Connected to a computer with an access point without an access point You need to configure the wireless network settings by using the Brother installer application.

  • Page 27: Confirm Your Network Environment

    Configuring the wireless network settings (For HL-2170W) 1. Confirm your network environment Connected to a computer with an access point in the network (Infrastructure mode) This type of network has a central access point at the heart of the network. The access point can also act as a bridge or a gateway to a wired network.

  • Page 28: Confirm Your Wireless Network Setup Method In Infrastructure Mode

    Configuring the wireless network settings (For HL-2170W) 2. Confirm your wireless network setup method in infrastructure mode There are three methods to configure your wireless network printer; by using the Brother installer application on the CD-ROM (recommended), using the one-push wireless setting mode and using the PIN Method of Wi-Fi Protected Setup™.

  • Page 29: Configuration Using The One-Push Wireless Setting Mode

    Configuring the wireless network settings (For HL-2170W) Configuration using the one-push wireless setting mode If your wireless access point (A) supports either SecureEasySetup™, Wi-Fi Protected Setup™ (PBC ) or AOSS™, you can configure the machine without a computer. Push Button Configuration Configuration using the PIN Method of Wi-Fi Protected Setup™...

  • Page 30: Configure Your Printer For A Wireless Network

    (Recommended) For installation, see Wireless configuration for Windows® using the Brother installer application (For HL-2170W) in Chapter 4 or Wireless configuration for Macintosh® using the Brother installer application (For HL-2170W) in Chapter 5. Using the one-push wireless setting mode to configure your printer for a...

  • Page 31: Wireless Configuration For Windows Using The Brother Installer Application

    ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) Configuration in Infrastructure mode Before configuring the wireless settings IMPORTANT • If you are going to connect the printer to your network, we recommend that you contact your system administrator prior to installation.
  • Page 32 ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) Click Wireless Network users. Note ® For Windows Vista , when the User Account Control screen appears, click Allow. Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only, and then click...
  • Page 33 ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) Choose Step by Step install (Recommended) and then click Next. Choose With cable (Recommended) and then click Next. Connect the Brother wireless device to your access point using a network cable and click Next.
  • Page 34 ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) Choose the printer you wish to configure, and click Next. If the list is blank, check if the access point and the printer are powered on, and then click Refresh.
  • Page 35 ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) • If your access point is set to not broadcast the SSID you can manually add it by clicking the Add button. Follow the on-screen instructions for entering the Name (SSID), and then click Next.
  • Page 36 ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) If your network is configured for Authentication and Encryption, the following screen will appear. When configuring your Brother wireless printer, you must ensure that it is configured to match the Authentication and Encryption settings of your existing wireless network.
  • Page 37 ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) Disconnect the network cable between your access point (hub or router) and the printer, and click Next. You have completed the wireless setup. If you chose to install the printer driver in step e, Go...

  • Page 38: Configuration Using The Automatic Wireless (One-Push) Method

    ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) Configuration using the automatic wireless (one-push) method IMPORTANT If you are going to connect the printer to your network, we recommend that you contact your system administrator prior to installation.
  • Page 39 ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) Click Wireless Network users. Note ® For Windows Vista , when the User Account Control screen appears, click Allow. Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only, and then click...
  • Page 40 ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) Choose Automatic install (Advanced) and click Next. Confirm the on-screen message and click Next. Press the wireless setup button located at the back of the machine for less than 2 seconds as show in the illustration below.
  • Page 41 ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) The printer starts the one-push wireless setting mode. The printer searches for an access point that supports SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™ for 2 minutes. Put your access point in the SecureEasySetup™ mode, the Wi-Fi Protected Setup™ mode or the AOSS™...
  • Page 42 ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) Click Next or Finish. You have completed the wireless setup. If you chose to install the printer driver in step g, Go to the next step. Check the box after you confirm that you have completed the wireless settings, and then click Next.

  • Page 43: Configuration In Ad-Hoc Mode

    ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) Configuration in Ad-hoc mode Before configuring the wireless settings IMPORTANT • If you have previously configured the wireless settings of the printer, you must reset the print server back to the default factory settings (see Restoring the network settings to factory default on page 100).
  • Page 44 ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) Click Wireless Network users. Note ® For Windows Vista , when the User Account Control screen appears, click Allow. Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only, and then click...
  • Page 45 ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) Choose Step by Step install (Recommended) and then click Next. Choose Without cable (Advanced) and then click Next. Read the Important Notice to enable the wireless interface. Hold down the Go button for 10 seconds, and then release the Go button when the printer prints a Network Configuration page.
  • Page 46 ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) Note To confirm the wireless setting is enabled, check the text to the right side of IEEE 802.11b/g in the Node Type section on the Network Configuration page. Active means that the wireless setting is enabled and Inactive means that the wireless setting is disabled.
  • Page 47 ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) To communicate with the un-configured wireless printer, temporarily change the wireless settings on your computer to match your printer’s default settings shown on this screen. Check the box after you confirm these settings, and then click Next.
  • Page 48 ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) Check the Wireless Network Connection status. It may take a few minutes to change from 0.0.0.0 to 169.254.x.x IP address to be shown on screen (where x.x. are numbers between 1 and 254).
  • Page 49 ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) • If your target Ad-hoc network does not appear on the list, you can manually add it by clicking the Add button. Check This is an Ad-hoc network and there is no access point., and then enter the Name (SSID) and the Channel number, and then click Next.
  • Page 50 ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) Note • If you want to setup more than WEP key1, click Advanced. • If you do not know the Authentication or Encryption settings for your network, contact your network administrator.

  • Page 51: Installing The Printer Driver

    ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) Installing the printer driver Improper Setup DO NOT try to cancel any of the screens during this installation. If your wireless settings fail, an error message will appear during the installation of the printer driver and the installation will be terminated.
  • Page 52 ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) Choose Search the network for devices and choose from a list of discovered devices (Recommended). Or enter your printer's IP address or its node name. Click Next. Note Printing You can find your printer’s IP address and the node name by printing out the Printer Settings Page.
  • Page 53 ® Wireless configuration for Windows using the Brother installer application (For HL-2170W) Click Finish. Note • If you want to register your product on-line, check On-Line Registration. • If you do not want to set your printer as Default printer, uncheck Set as Default Printer.

  • Page 54: Wireless Configuration For Macintosh Using The Brother Installer Application

    ® Wireless configuration for Macintosh using the Brother installer application (For HL-2170W) Configuration in Infrastructure mode Before configuring the wireless settings IMPORTANT • If you are going to connect the printer to your network, we recommend that you contact your system administrator prior to installation.
  • Page 55 ® Wireless configuration for Macintosh using the Brother installer application (For HL-2170W) Click Install Printer Driver on the menu screen. Click Wireless Network users. Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only, and then click Next.
  • Page 56 ® Wireless configuration for Macintosh using the Brother installer application (For HL-2170W) Choose Step by Step install (Recommended) and then click Next. Choose With cable (Recommended) and then click Next. Connect the Brother wireless device to your access point using a network cable and click Next.
  • Page 57 ® Wireless configuration for Macintosh using the Brother installer application (For HL-2170W) Choose the printer you wish to configure, and click Next. If the list is blank, check if the access point and the printer are powered on, and then click Refresh.
  • Page 58 ® Wireless configuration for Macintosh using the Brother installer application (For HL-2170W) • If your access point is set to not broadcast the SSID you can manually add it by clicking the Add button. Follow the on-screen instructions for entering the Name (SSID), and then click Next.
  • Page 59 ® Wireless configuration for Macintosh using the Brother installer application (For HL-2170W) If your network is configured for Authentication and Encryption, the following screen will appear. When configuring your Brother wireless printer, you must ensure that it is configured to match the Authentication and Encryption settings of your existing wireless network.
  • Page 60 ® Wireless configuration for Macintosh using the Brother installer application (For HL-2170W) Disconnect the network cable between your access point (hub or router) and the printer, and click Next. You have completed the wireless setup. If you chose to install the printer driver in step e, Go...

  • Page 61: Configuration Using The Automatic Wireless (One-Push) Method

    ® Wireless configuration for Macintosh using the Brother installer application (For HL-2170W) Configuration using the automatic wireless (one-push) method IMPORTANT If you are going to connect the printer to your network, we recommend that you contact your system administrator prior to installation.
  • Page 62 ® Wireless configuration for Macintosh using the Brother installer application (For HL-2170W) Click Wireless Network users. Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only, and then click Next. Choose Automatic install (Advanced) and click Next.
  • Page 63 ® Wireless configuration for Macintosh using the Brother installer application (For HL-2170W) Confirm the on-screen message and click Next. Press the wireless setup button located at the back of the machine for less than 2 seconds as show in the illustration below. This will put the printer in one-push wireless setting mode. This feature will automatically detect which mode your access point uses for one-push configuration (SecureEasySetup™, Wi-Fi Protected Setup™...
  • Page 64 ® Wireless configuration for Macintosh using the Brother installer application (For HL-2170W) Wait for the Ready LED (Go button) of your printer to indicate connection succeeded. The Ready LED will turn on for 5 minutes. (See the table below) This indication means the machine has successfully connected to your router or access point.
  • Page 65 ® Wireless configuration for Macintosh using the Brother installer application (For HL-2170W) Click Next or Finish. You have completed the wireless setup. If you chose to install the printer driver in step g, Go to the next step. Check the box after you confirm that you have completed the wireless settings, and then click Next.

  • Page 66: Configuration In Ad-Hoc Mode

    ® Wireless configuration for Macintosh using the Brother installer application (For HL-2170W) Configuration in Ad-hoc mode Before configuring the wireless settings IMPORTANT • If you have previously configured the wireless settings of the printer, you must reset the print server back to the default factory settings (see Restoring the network settings to factory default on page 100).
  • Page 67 ® Wireless configuration for Macintosh using the Brother installer application (For HL-2170W) Click Wireless Network users. Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only, and then click Next. Choose Step by Step install (Recommended) and then click Next.
  • Page 68 ® Wireless configuration for Macintosh using the Brother installer application (For HL-2170W) Choose Without cable (Advanced) and then click Next. Read the Important Notice to enable the wireless interface. Hold down the Go button for 10 seconds, and then release the Go button when the printer prints a Network Configuration page.
  • Page 69 ® Wireless configuration for Macintosh using the Brother installer application (For HL-2170W) You need to temporarily change your computer’s wireless settings. Follow the on-screen instructions. Make sure you take notes on all the settings such as SSID or channel of your computer. You will need them to return your computer back to its original wireless settings, and then click Next.
  • Page 70 ® Wireless configuration for Macintosh using the Brother installer application (For HL-2170W) Click the Network tab to see the available wireless devices. You can see the Brother wireless print server in the Network option. Select SETUP. Your wireless network is connected successfully.
  • Page 71 ® Wireless configuration for Macintosh using the Brother installer application (For HL-2170W) • If your target Ad-hoc network does not appear on the list, you can manually add it by clicking the Add button. Check This is an Ad-hoc network and there is no access point., and then enter the Name (SSID) and the Channel number, and then click Next.
  • Page 72 ® Wireless configuration for Macintosh using the Brother installer application (For HL-2170W) Note • If you want to setup more than WEP key1, click Advanced. • If you do not know the Authentication or Encryption settings for your network, contact your network administrator.

  • Page 73: Installing The Printer Driver

    ® Wireless configuration for Macintosh using the Brother installer application (For HL-2170W) Installing the printer driver Improper Setup DO NOT try to cancel any of the screens during this installation. If your wireless settings fail, an error message will appear during the installation of the printer driver and the installation will be terminated.
  • Page 74 ® Wireless configuration for Macintosh using the Brother installer application (For HL-2170W) • If your printer fails to appear on the list, reset the print server back to the default factory settings (see Restoring the network settings to factory default on page 100) and try the wireless setup again.
  • Page 75 ® Wireless configuration for Macintosh using the Brother installer application (For HL-2170W) Choose your printer, and then click Add. Note • If there is more than one of the same printer model connected on your network, the Ethernet address (MAC address) will be displayed after the model name.

  • Page 76: Wireless Configuration Using The One-Push Wireless Setting Mode (For Hl-2170W)

    Wireless configuration using the one-push wireless setting mode (For HL-2170W) Overview If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup™ (PBC ) or AOSS™, you can configure the machine easily without a computer. Your Brother printer has one-push wireless setting mode.

  • Page 77: How To Configure Your Wireless Printer, Using The One-Push Wireless Setting Mode

    Wireless configuration using the one-push wireless setting mode (For HL-2170W) How to configure your wireless printer, using the one-push wireless setting mode IMPORTANT If you are going to connect the printer to your network, we recommend that you contact your system administrator prior to installation.
  • Page 78 Wireless configuration using the one-push wireless setting mode (For HL-2170W) Wait for the Ready LED (Go button) of your printer to indicate connection succeeded. The Ready LED will turn on for 5 minutes. (See the table below) This indication means the machine has successfully connected to your router or access point.

  • Page 79: For Windows Users

    Wireless configuration using the one-push wireless setting mode (For HL-2170W) ® For Windows users Improper Setup DO NOT try to cancel any of the screens during this installation. Turn on your computer. (You must be logged on with Administrator rights.) Close any applications running before configuration.
  • Page 80 Wireless configuration using the one-push wireless setting mode (For HL-2170W) Note ® For Windows Vista , when the User Account Control screen appears, click Allow. Choose Driver Install Only, and then click Next. When the License Agreement window appears, click Yes if you agree to the License Agreement.
  • Page 81 Wireless configuration using the one-push wireless setting mode (For HL-2170W) Choose Standard Installation, and then click Next. Choose Search the network for devices and choose from a list of discovered devices (Recommended). Or enter your printer's IP address or its node name. Click Next.
  • Page 82 Wireless configuration using the one-push wireless setting mode (For HL-2170W) Choose your printer, and then click Next. Note If your printer takes a long time (about 1 minute) to appear on the list, click Refresh. Click Finish. Note • If you want to register your product on-line, check On-Line Registration.

  • Page 83: For Macintosh Users

    Wireless configuration using the one-push wireless setting mode (For HL-2170W) ® For Macintosh users Improper Setup DO NOT try to cancel any of the screens during this installation. ® Turn on your Macintosh Put the supplied CD-ROM into your CD-ROM drive. Double-click the HL2100 icon on your desktop.
  • Page 84 Wireless configuration using the one-push wireless setting mode (For HL-2170W) Choose Driver Install Only, and then click Next. Follow the on-screen instructions. Then, restart your ® Macintosh ® For Mac OS X 10.2.4 to 10.2.8 users: Go to step h.
  • Page 85 Wireless configuration using the one-push wireless setting mode (For HL-2170W) When this screen appears, click OK. ® For Mac OS X 10.3 or greater users: Setup is now complete. When this screen appears, click Add. Make the following selection.
  • Page 86 Wireless configuration using the one-push wireless setting mode (For HL-2170W) Choose your printer, and then click Add. Note • If there is more than one of the same printer model connected on your network, the Ethernet address (MAC address) will be displayed after the model name.

  • Page 87: Wireless Configuration Using The Pin Method Of Wi-Fi Protected Setup™ (For Hl-2170W)

    Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) Overview If your wireless access point supports Wi-Fi Protected Setup™ (PIN Method), you can configure the machine easily without a computer. The PIN (Personal Identification Number) Method is one of the connection methods developed by the Wi-Fi Alliance.
  • Page 88 Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) The printer will print a piece of paper that shows an 8 digit PIN and starts searching for an access point for 5 minutes. Using a computer that is on the network, type http://access_point_ip_address/ into your browser.
  • Page 89 Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) Wait for the Ready LED (Go button) of your printer to indicate connection succeeded. (See the table below) This indication means the machine has successfully connected to your access point / router. You can now use your printer on the wireless network.

  • Page 90: For Windows Users

    Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) ® For Windows users Improper Setup DO NOT try to cancel any of the screens during this installation. Turn on your computer. (You must be logged on with Administrator rights.) Close any applications running before configuration.
  • Page 91 Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) Note ® For Windows Vista , when the User Account Control screen appears, click Allow. Choose Driver Install Only, and then click Next. When the License Agreement window appears, click Yes if you agree to the License Agreement.
  • Page 92 Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) Choose Standard Installation, and then click Next. Choose Search the network for devices and choose from a list of discovered devices (Recommended). Or enter your printer's IP address or its node name. Click Next.
  • Page 93 Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) Choose your printer, and then click Next. Note If your printer takes a long time (about 1 minute) to appear on the list, click Refresh. Click Finish. Note •...

  • Page 94: For Macintosh Users

    Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) ® For Macintosh users Improper Setup DO NOT try to cancel any of the screens during this installation. ® Turn on your Macintosh Put the supplied CD-ROM into your CD-ROM drive. Double-click the HL2100 icon on your desktop.
  • Page 95 Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) Choose Driver Install Only, and then click Next. Follow the on-screen instructions. Then, restart your ® Macintosh ® For Mac OS X 10.2.4 to 10.2.8 users: Go to step h.
  • Page 96 Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) When this screen appears, click OK. ® For Mac OS X 10.3 or greater users: Setup is now complete. When this screen appears, click Add. Make the following selection.
  • Page 97 Wireless configuration using the PIN Method of Wi-Fi Protected Setup™ (For HL-2170W) Choose your printer, and then click Add. Note • If there is more than one of the same printer model connected on your network, the Ethernet address (MAC address) will be displayed after the model name.

  • Page 98: Network Printing From Windows ® : Basic Tcp/Ip Peer-To-Peer Printing

    ® Network printing from Windows : basic TCP/IP Peer-to-Peer printing Overview To connect your printer to your network, you need to follow the steps in the Quick Setup Guide. We recommend that you use the Brother installer application on the CD-ROM which we have provided with the printer.
  • Page 99 ® Network printing from Windows : basic TCP/IP Peer-to-Peer printing Now that you have configured the port, you must specify which printer driver you wish to use. Select the appropriate driver from the list of supported printers. If you are using a driver supplied with the printer on the CD-ROM then select the Have Disk option to browse to the CD-ROM.

  • Page 100: Printer Driver Already Installed

    ® Network printing from Windows : basic TCP/IP Peer-to-Peer printing Specify a name and click Next. Continue through the Wizard clicking Finish when complete. Printer driver already installed If you have already installed the printer driver and wish to configure it for network printing, follow these steps: ®...

  • Page 101: Internet Printing For Windows

    ® Internet printing for Windows Overview ® ® ® Windows 2000/XP, Windows Vista and Windows Server 2003 users can print using TCP/IP and the ® ® standard Network Printing IPP protocol software built into Windows 2000/XP, Windows Vista and Windows ®...
  • Page 102 ® Internet printing for Windows ® When you click Next, Windows Vista will make a connection with the URL that you specified. If the printer driver has already been installed: You will see the printer selection screen in the Add Printer wizard. Click OK. ®...

  • Page 103: For Windows 2000/Xp And Windows Server 2003

    ® Internet printing for Windows ® ® For Windows 2000/XP and Windows Server 2003 ® ® For Windows XP and Windows Server 2003: Click the Start button and select Printers and Faxes. ® For Windows 2000: Click the Start button, select Settings and then Printers. ®...

  • Page 104: Specifying A Different Url

    ® Internet printing for Windows ® printer automatically. This means that you do not need to inform Windows 2000 about the type of printer driver to be used. Go to h. The driver installation starts automatically. Note If the printer driver that you are installing does not have a Digital Certificate you will see a warning message.

  • Page 105: Network Printing From Macintosh

    ® Network printing from Macintosh Overview ® This chapter explains how to print from a Macintosh on a Network using the Simple Network Configuration ® capabilities on Mac OS X 10.2.4 or greater. ® Printing from a Macintosh using the Simple Network Configuration capabilities ®...

  • Page 106: Other Sources Of Information

    ® Network printing from Macintosh Choose your printer and then click Add. The printer is now ready to print. ® ® (Mac OS X 10.2.x) (Mac OS X 10.3.x) ® (Mac OS X 10.4.x) Other sources of information How to configure the IP address of the printer, see Configuring your printer for a network on page 8.

  • Page 107: Control Panel Features

    See Restoring the network settings to factory default on page 100 for information on how to restore the network settings to factory default. Enable or Disable the wireless network (For HL-2170W) See Enabling or disabling the wireless network (For HL-2170W) on page 101 for information on how to enable/disable the wireless network. Printing the Printer Settings Page Note Node name: Node name appears in the Printer Settings Page.

  • Page 108: Enabling Or Disabling The Wireless Network (For Hl-2170W)

    Based Management (web browser). For more information, see Changing the print server settings on page 12. Enabling or disabling the wireless network (For HL-2170W) If you want to switch the wireless network to enabled/disabled, please follow these steps: Make sure that the power cord is plugged in.

  • Page 109: Security Methods

    Security methods Overview This chapter explains the security methods supported by your printer and how to configure them. You can also learn how to manage your network printer securely. Security methods for E-mail notification The Brother machine supports the following security methods for E-mail notification. POP before SMTP (PbS) A user authentication method for sending E-mail from a client.

  • Page 110: Using E-Mail Notification With User Authentication

    Security methods Using E-mail notification with user authentication To use the E-mail notification function via a secure SMTP server that requires a user authentication, you need to use POP before SMTP or SMTP-AUTH method. These methods prevent an unauthorized user from accessing the mail server.
  • Page 111 Security methods You can configure the POP3/SMTP settings on this page. Note • You can also change the SMTP port number using Web Based Management. This is useful if your ISP (Internet Service Provider) implements the “Outbound Port 25 Blocking (OP25B)” service, and you are not using the ISP’s SMTP server.

  • Page 112: Managing Your Network Printer Securely Using Bradmin Professional (For Windows ® )

    Security methods Managing your network printer securely using BRAdmin ® Professional (for Windows To use the BRAdmin Professional utility securely, you need to follow the points below. We strongly recommend to use the latest version of the BRAdmin Professional utility or Web BRAdmin that are available as a download from http://solutions.brother.com If you use an older version of BRAdmin to manage your brother devices the user authentication will not be secure.

  • Page 113: Web Based Management

    Web Based Management Overview A standard Web Browser can be used to manage your printer using the HTTP (Hyper Text Transfer Protocol). You can get the following information from a printer on your network using a web browser. View the printer status, configuration and maintenance information details View the software version information of the printer and print server Change the printer setting Change the print server settings...

  • Page 114: How To Configure The Print Server Settings Using Web Based Management (Web Browser)

    Web Based Management How to configure the print server settings using Web Based Management (web browser) A standard web browser can be used to change your print server settings using the HTTP (Hyper Text Transfer Protocol). Note ® ® ® We recommend Microsoft Internet Explorer 6.0 (or greater) or Firefox 1.0 (or greater) for Windows...

  • Page 115: Driver Deployment Wizard (Windows ® Only)

    Driver Deployment Wizard ® (Windows only) Overview The Driver Deployment Wizard software can be used to ease the installation or even automate the installation of a locally connected or network connected printer. The Driver Deployment Wizard can also be used to create self running executable files which when run on a remote PC, completely automates the installation of a printer driver.

  • Page 116: Network Shared

    ® Driver Deployment Wizard (Windows only) Network Shared The device is connected to a network and a central print queue is used to manage all print jobs. Windows Windows Windows TCP/IP Windows 1 Network Shared 2 Print server 3 Network printer 4 TCP/IP or USB 5 Client Computer Local Printer (USB)

  • Page 117: How To Install The Driver Deployment Wizard Software

    ® Driver Deployment Wizard (Windows only) How to install the Driver Deployment Wizard software Put the supplied CD-ROM into your CD-ROM drive. The opening screen will appear automatically. Select your model and the language. Then click Install Other Drivers or Utilities. Select the Driver Deployment Wizard installation program.
  • Page 118 ® Driver Deployment Wizard (Windows only) Setting the IP Address If the printer does not have an IP address, the Wizard will allow you to change the IP address by selecting the printer from the list and by selecting the Configure IP option. A dialogue box then appears which allows you to specify information such as the IP address, subnet mask and also the gateway address.
  • Page 119 ® Driver Deployment Wizard (Windows only) A summary screen will appear. Confirm the settings of the driver. Creating an executable file The Driver Deployment Wizard software can also be used to create self running .EXE files. These self-running .EXE files can be saved to the network, copied to a CD-ROM, USB memory or even E-mailed to another user.

  • Page 120: Troubleshooting

    Troubleshooting Overview This chapter explains how to resolve typical network problems you may encounter when using the Brother network printer. If, after reading this chapter, you are unable to resolve your problem, please visit the Brother Solutions Center at: http://solutions.brother.com This chapter is divided into the following sections: General problems Network print software installation problems...

  • Page 121: Network Print Software Installation Problems

    Troubleshooting ® Windows XP SP2 users: Click the Start button, Settings, and then Control Panel. Double click Windows Firewall. Click the General tab. Verify that Off (not recommended) is selected. Click OK. Note After the Brother software is installed, restart your Firewall. ®...
  • Page 122 Troubleshooting Verify that the print server is on your network as follows: ® For Windows Try pinging the print server from the host operating system command prompt with the command: ping ipaddress Where ipaddress is the print server IP address (note that in some instances it can take up to two minutes for the print server to load its IP address after setting the IP address).

  • Page 123: Printing Problems

    Troubleshooting Printing problems Print job is not printed Make sure the status and configuration of the print server. Check following: Make sure that the printer is powered on, is on-line and ready to print. Print the Printer Settings Page of the printer and check if the settings such as IP address settings are correct for your network.

  • Page 124: Protocol-Specific Troubleshooting

    Troubleshooting Protocol-specific troubleshooting ® ® ® Windows 2000/XP, Windows Vista and Windows Server 2003 IPP troubleshooting I want to use a different Port number other than 631. If you are using Port 631 for IPP printing, you may find that your firewall may not let the print data through. If this is the case, use a different port number (port 80), or configure your Firewall to allow Port 631 data through.

  • Page 125: Wireless Network Troubleshooting

    Troubleshooting Wireless network troubleshooting Wireless setup problems The Brother print server is not found during setup using the Brother installer application on the CD- ROM. Make sure that the printer is powered on, is on-line and ready to print. Move your machine closer to the wireless access point / router and try again. Reset the print server back to its default factory settings and try again.

  • Page 126: Wireless Connection Problem

    Troubleshooting Wireless connection problem The wireless network connection is sometimes disabled. The wireless network connection status is affected by the environment where the Brother printer and other wireless devices are located. The following conditions may cause connection problems: A concrete or metal framed wall is installed between the Brother machine and the access point / router. Electric appliances such as televisions, computer appliances, microwave ovens, intercoms, mobile/cellular phones and the battery chargers and AC power adapters are installed close to your network.

  • Page 127: A Appendix A

    Appendix A Using services A service is a resource that can be accessed by computers that wish to print to the Brother print server. The Brother print server provides the following predefined services (do a SHOW SERVICE command in the Brother print server remote console to see a list of available services): Enter HELP at the command prompt for a list of supported commands.

  • Page 128: Using Rarp To Configure The Ip Address

    Appendix A Note In order to enable BOOTP, simply use an editor to delete the“#” (if there is no “#”, then BOOTP is already enabled). Then edit the BOOTP configuration file (usually /etc/bootptab) and enter the name, network type (1 for Ethernet), Ethernet address and the IP address, subnet mask and gateway of the print server. Unfortunately, the exact format for doing this is not standardized, so you will need to refer to your system ®...

  • Page 129: Using Apipa To Configure The Ip Address

    Appendix A Using APIPA to configure the IP address The Brother print server supports the Automatic Private IP Addressing (APIPA) protocol. With APIPA, clients automatically configure an IP address and subnet mask when a DHCP server is not available. The device chooses it's own IP address in the range 169.254.1.0 through to 169.254.254.255.

  • Page 130: Using The Telnet Console To Configure The Ip Address

    Appendix A ignore any attempts to do this. If you wish to change the IP address again, use Web Based Management (web browser), TELNET (using the SET IP ADDRESS command) or factory reset the print server (which will then allow you to use the ARP command again). Using the TELNET console to configure the IP address You can also use the TELNET command to change the IP address.

  • Page 131: Using The Brother Web Bradmin Server Software For Iis* To Configure The Ip Address

    Appendix A Using the Brother Web BRAdmin server software for IIS* to configure the IP address The Web BRAdmin server software is designed to manage all LAN/WAN Brother network connected devices. By installing the Web BRAdmin server software on a computer running IIS , Administrators with a web browser can connect to the Web BRAdmin server, which then communicates with the device itself.

  • Page 132: Installation When Using A Network Print Queue Or Share

    Appendix A Installation when using a Network Print Queue or Share Note If you are going to connect to a shared printer on your network, we recommend that you ask your system administrator about the queue or share name for the printer prior to installation. Installing the driver and choosing the correct printer queue or share name Turn on your computer.

  • Page 133: B Appendix B

    Appendix B Print server specifications Ethernet wired network Network node type NC-6600h Operating system ® ® ® Windows 2000/XP, Windows XP Professional x64 Edition, Windows Vista support ® ® Windows Server 2003, 2003 x64 Edition, Mac OS X 10.2.4 or greater Protocol support TCP/IP: IPv4 ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS,...

  • Page 134: Ethernet Wireless Network

    Appendix B Ethernet wireless network Network node type NC-7400w Operating system ® ® ® Windows 2000/XP, Windows XP Professional x64 Edition, Windows Vista support ® ® Windows Server 2003, 2003 x64 Edition, Mac OS X 10.2.4 or greater Protocol support TCP/IP: IPv4 ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS, NetBIOS name resolution, DNS resolver,...

  • Page 135: Computer Requirements

    Appendix B Computer requirements Computer Platform & Operating System Processor Minimum Speed Minimum Recomm Hard Disk Version ended Space to install 64 MB 256 MB 50 MB ® ® ® ® Windows Windows 2000 Professional Intel Pentium II or equivalent Operating 128 MB ®...
  • Page 136 Index Ad-hoc mode ..........5 IIS ................124 AES ................16 Infrastructure mode ........5 AOSS ............. 22 Internet Printing ............94 APIPA ..............6 IP Address ..............8 APOP ..............102 IPP ............... 7 ARP ................. 122 Authentication ............16 Automatic wireless (one-push) method ....31 LEAP .................
  • Page 137 Index Router ................. 9 SecureEasySetup ........22 Security method ............102 Service ..............120 Shared key ..............16 SMTP Client ..............6 SMTP-AUTH ...........102 SNMP ................7 Specifications ............126 SSID ................15 Subnet Mask ............... 9 TCP/IP ................ 6 TCP/IP Printing ............

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