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Packard Bell oneTwo L5860 / L5861
All-In-One Computer Service Guide
Service guide files and updates are available
on the Acer/CSD web site; for more
information, go to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Summary of Contents for Packard Bell oneTwo L5861

  • Page 1 Packard Bell oneTwo L5860 / L5861 All-In-One Computer Service Guide Service guide files and updates are available on the Acer/CSD web site; for more information, go to http://csd.acer.com.tw PRINTED IN TAIWAN...
  • Page 2: Revision History

    Revision History Refer to the table below for changes made on this version of the Packard Bell oneTwo L5860 / L5861 All-In-One Computer Service Guide. Date Chapter Updates Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 3 Acer is a registered trademark of Acer Incorporated. Other brand and product names are trademarks and/or registered trademarks of their respective holders. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 4 CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 5: Fru Information

    FRU list of this printed service guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 6 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 7: Table Of Contents

    Removing the Processor ..........45 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 8 ..........125 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 9: Chapter 1 - Features And Specifications

    Chapter 1 Features and Specifications This chapter lists the features and specifications of the Packard Bell oneTwo L5860 / L5861 AIO computer. NOTE The items listed in this section are for reference only. The exact configuration of your PC depends on the model purchased.
  • Page 10: Physical Specifications

    System dimension (W × H × D) 104 × 400 × 500 mm (4.09 × 15.75 × 19.66 in) Mainboard form factor Standard DTX Mainboard dimensions (W × H) 200 × 244 mm Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 11: System Tour

    • Icons for the capacitive keys are only visible when the system is turned on. • The auxiliary lighting capacitive key is designed to provide a light source when using a keyboard in low-light conditions. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 12: Left View

    HD dual digital TV tuner (optional) Line-in jack Line-out jack Microphone jack USB ports Ethernet port (RJ-45) HDMI port Monitor port (VGA) DVI port (optional) PS/2 keyboard port PS/2 mouse port AC power jack Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 13: Right View

    Right View Item Icon Component Microphone jack Headphone jack USB ports Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 14: Rear View

    Rear View Item Component Ventilation slots Mounting holes for wall mount option Kensington slot Computer stand Note: Item # 1 is compliant with the 100 × 100 mm VESA standard. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 15: Hardware Specifications

    DIMM type DDR3 UNB-DIMM Supported brands A-Data, Apacer, Kingston, Nanya, Samsung, Unifosa Population rule You can install memory modules in any combination as long as they match the above specifications. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 16: Hard Disk Drive

    • HLDS CT21N combo drive • Panasonic UJ141AL Blu-ray Disc-RW Panasonic UJ240A drive Ethernet Item Specification Controller Intel 82579V Gigabit Ethernet Controller LAN protocol 10/100/1000 Mbps LAN connector type RJ-45 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 17: Wireless Lan

    • Left panel audio jacks: Line-in, line-out, and microphone jacks Webcam Item Specification Resolution 2.0 MP Supported models • Chicony CNFA21321004590L • Park Orchid C04PL037F • Primax W202N / 50-704A4WNT8 • Simplo C04PL037F Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 18: Display

    Output (max.) 220 W Supported models • Chicony CPB09-D220R / CPB09-D220A / CPB09-D220E (FR 220W, ES) • Delta DPS-220UB-3A / DPS-220UB-4A / DPS-220UB-5A • Lite-On PS-5221-06A2 / PE-5221-08AF / PS-5221-9AB Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 19: Chapter 2 - System Utilities

    Replace the RTC battery with a new one. NOTE For ease of reading, CMOS Setup Utility will be simply referred to as “Setup” or “Setup Utility” in this Service Guide. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 20: Accessing The Setup Utility

    Some options (marked with a ) lead to submenus that enable you to change the values for the option. Use the Up/Down/Left/Right arrow keys to scroll through the items in the submenu Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 21: Navigating Through The Setup Utility

    • The screenshots used in this section are for illustration only. The values displayed may not be the same as those in your computer. • In the descriptive tables following each of the menu screen illustrations, settings in boldface are the default and suggested settings. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 22: Main Menu

    Official model name of the computer. System Serial Number System serial number. Asset Tag Number System asset tag number System Date Sets the system date. System Time Sets the system time. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 23: Advanced Menu

    Access this submenu to enable or disable operation modes for the onboard I/O controllers. PC Health Status Access this submenu to view current level of system/processor/PCH temperature, voltages, and fan speed. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 24 If you set this item to On, the keyboard Num Lock key will be active when the computer boots up. USB Beep Select whether to allow the BIOS to emit error beeps or display error Disabled Message messages during USB device enumeration. Enabled Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 25: Advanced Chipset Configuration Submenu

    Fixed DVMT/Fixed Select to specify the maximum memory size that can be allocated as 128 MB Memory Size graphics memory using the Intel Dynamic Video Memory Technology. 256 MB Maximum Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 26: Integrated Peripherals Submenu

    Enables or disables the onboard audio controller. Disabled Enabled Onboard LAN Controller Enables or disables the onboard LAN controller. Disabled Enabled Onboard LAN Option ROM Enables or disables the onboard LAN option ROM function. Enabled Disabled Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 27 System Fan Speed CPU Core +1.05V +3.30V +5.00V +12.0V 5VSB VBAT Smart Fan When enabled, fan speed will speed up or slow down Disabled depending on the system temperature. Enabled Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 28: Power Menu

    • Off - The computer remains off until the power button is pressed. • On - The computer switches back on after the AC power loss. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 29: Security Menu

    When you are prompted to enter a password, you have three tries before the system halts. Do not forget your password. If you forget your password, you may have to return your computer to your dealer to reset Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 30 Press Enter twice without entering anything in the new and confirm password fields. You will be prompted to confirm the password removal. Press Enter. Press F10 to save the changes you made and close the Setup Utility. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 31: Boot Options Menu

    • All, but Keyboard - If a keyboard error is detected, BIOS will pause No Errors the system. • All Errors - Any error detected will pause the system. • No Errors - BIOS will ignore any errors detected during POST Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 32: Exit Menu

    Save as User Default Save the current configuration settings as user default values. Keyboard shortcut: F8 Settings Load User Default Load the user default settings for all Setup parameters. Keyboard shortcut: F7 Settings Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 33: Chapter 3 - System Disassembly

    Unplug the power cord from the computer. Unplug the network cable and all connected peripheral devices from the computer. Place the computer on a flat, steady surface with the rear cover facing upward. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 34: Disassembly Procedures

    Use a flat screwdriver to pry off the plastic shells covering the computer stand screws. Remove the screws securing the computer stand. Quantity Color Torque Part Number Black 4.0–4.5 kgf-cm 86.00N85.266 Remove the computer stand. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 35: Removing The I/O Cable Cover

    Press the I/O cable cover release tab (a), then remove the I/O cable cover (b). Removing the Rubber Feet Perform the “Pre-disassembly Procedure” on page 25. Use a flat screwdriver to pry off the rubber feet from the computer base. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 36: Removing The Rear Cover

    Remove the rear cover by following the procedure described in the previous section. Push the latch to disengage the I/O cable plate from the chassis (a), then remove the I/O cable plate (b). Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 37: Removing The Optical Disc Drive

    Remove the screw securing the ODD. Quantity Color Torque Part Number Chrome 4.0–4.5 kgf-cm 86.00B75.240 Slide the ODD outward, then disconnect the ODD SATA cable from the drive. Remove the ODD from the chassis. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 38: Removing The Wireless Module

    Removing the Wireless Module Remove the rear cover by following the procedure described on page 28. Remove the screw securing the scaler board cover. Quantity Color Torque Part Number Chrome 4.0–4.5 kgf-cm 86.00B75.240 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 39 Slide the scaler board cover towards the speaker area to disengage the cover tabs from the chassis, then remove the scaler board cover. Disconnect the antenna cables from the WLAN module. Remove the screw securing the WLAN module. Quantity Color Torque Part Number Chrome 1.3–1.5 kgf-cm 86.7A122.4R0 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 40: Removing The Scaler Board

    Remove the rear cover by following the procedure described on page 28. Remove the scaler board cover by following steps 2 and 3 of the previous section. Disconnect all the cables from the scaler board. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 41 A circuit board that is >10 cm has been highlighted with a yellow rectangle as shown in the above image. Follow local regulations for disposing this type of circuit board. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 42: Removing The Usb/Audio Board

    4.0–4.5 kgf-cm 86.00B75.240 Slide the USB/audio board cover outward to disengage the cover tabs from the chassis, then remove the USB/audio board cover. Disconnect the two cables from the USB/audio board. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 43 A circuit board that is >10 cm has been highlighted with a yellow rectangle as shown in the above image. Follow local regulations for disposing this type of circuit board. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 44: Removing The Wall Mount Plate

    Torque Part Number Chrome 4.0–4.5 kgf-cm 86.00B75.240 Slide the wall mount plate towards the HDD area to disengage the plate tabs from the chassis, then remove the wall mount plate. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 45: Removing The Side Board Cover

    Remove the wall mount plate by following the procedure described on the previous section. Remove the screw securing the side board cover. Quantity Color Torque Part Number Chrome 4.0–4.5 kgf-cm 86.00B75.240 Remove the side board cover. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 46: Removing The Tv Tuner Card

    A circuit board that is >10 cm has been highlighted with a yellow rectangle as shown in the above image. Follow local regulations for disposing this type of circuit board. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 47: Removing The Graphics Card

    Disconnect the HDMI cable from the graphics card. Remove the hex screws securing the DVI cable to the graphics card (a), then detach the cable from the card (b). Quantity Color Torque Part Number Chrome 4.5 kgf-cm 86.80536.7R2 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 48 A circuit board that is >10 cm has been highlighted with a yellow rectangle as shown in the above image. Follow local regulations for disposing this type of circuit board. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 49: Removing The System Fan

    Cut the cable tie securing the system cables. Make sure you have a replacement cable tie for when you reassemble the machine back. Disconnect the system fan cable from the mainboard. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 50: Removing The Hard Disk Drive

    Remove the system fan from the chassis. Removing the Hard Disk Drive Remove the graphics card by following the procedure described on the previous section. Disconnect the power and SATA cables from the hard drive. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 51 Color Torque Part Number Chrome 4.0–4.5 kgf-cm 86.00J44.C60 Use a small metal screwdriver to push the hard drive out of its cage (a), then pull out the drive out (b). Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 52: Removing The Heat Sink Fan (Hsf) Assembly

    Disconnect the HSF cable from its mainboard connector. Loosen the HSF's spring-loaded screws in a diagonally opposite pattern (an "X" pattern). Quantity Color Torque Part Number Chrome 4.0–4.5 kgf-cm – Remove the HSF assembly. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 53: Removing The Processor

    Open the retention plate to expose the socket body. Gently lift the processor out of its socket. CAUTION DO NOT lay the processor on its base to avoid bending or damaging the pins underneath it. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 54: Removing The Memory Modules

    Remove the wall mount plate by following the procedure described on page 36. Disconnect the 4-pin and 24-pin ATX power cables from their mainboard connectors. Press the top portion of the cable’s retaining latch Pull the cable straight up from its connector. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 55 Remove the screws securing the PSU bracket. Quantity Color Torque Part Number 1 (#2) Black 4.0 kgf-cm 86.3AR26.8R0 2 (#1 and 3) Chrome 4.0 kgf-cm 86.00J44.C60 Detach the PSU bracket from the power supply unit. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 56: Removing The Mainboard

    Remove the HSF assembly by following the procedure described on page 44. Remove the processor by following the procedure described on page 45. Remove the memory modules by following the procedure described on page 46. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 57 Follow local regulations for disposing this type of circuit board. • The RTC battery has been highlighted with a yellow circle in the above image. Detach the RTC battery and follow local regulations for disposing it. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 58: Removing The I/O Shield

    Remove the mainboard by following the procedure described on the previous section. Disconnect all cables from the converter board. Remove the screws securing the converter board. Quantity Color Torque Part Number Chrome 4.5 kgf-cm 86.00B75.240 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 59: Removing The Touchscreen Control Board

    Remove the mainboard by following the procedure described on page 48. Disconnect all cables from the touchscreen control board. Remove the screws securing the touchscreen control board. Quantity Color Torque Part Number Chrome 4.5 kgf-cm 86.00B75.240 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 60: Removing The Bluetooth Module

    Remove the PSU by following the procedure described on page 46. Push the tabs securing the Bluetooth module. Remove the Bluetooth module from the front bezel and turn it over to expose the cable connector underneath it. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 61: Removing The Power Button Assembly

    Removing the Power Button Assembly Remove the PSU by following the procedure described on page 46. Push the tabs securing the power button assembly. Remove the power button assembly from the front bezel. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 62: Removing The Speakers

    Remove the USB/audio board by following the procedure described on page 34. Remove the mainboard by following the procedure described on page 48. Remove the PSU by following the procedure described on page 46. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 63 Disconnect the IR cable from the front bezel. Disconnect the light bar cables from the light bars. Disconnect the capacitive LED board cable. 10. Disconnect the webcam cable. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 64 Torque Part Number Black 4.0 kgf-cm 86.3AR26.8R0 12. Push back the plastic snaps securing the LCD assembly to the front bezel. 13. Detach the LCD assembly from the front bezel. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 65: Removing The Chassis

    Remove the screws securing the chassis to the LCD panel. Quantity Color Torque Part Number Chrome 4.5 kgf-cm 86.00B75.240 Remove the chassis from the LCD panel. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 66: Removing The Lcd Lvds Cable

    Remove the chassis by following the procedure described on page 57. Press the two sides of the LCD cable connector then pull to disconnect the cable from the LCD board. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 67: Removing The Lcd Panel Bracket

    Remove the LCD assembly by following the procedure described on page 54. Remove the black tape protecting the webcam module. Push the tabs securing the webcam module. Remove the webcam module. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 68: Removing The Capacitive Led Board

    Removing the Capacitive LED Board Remove the LCD assembly by following the procedure described on page 54. Remove the capacitive LED board cover. Pry the capacitive LED board from the front bezel. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 69: Removing The Light Bars

    Remove the LCD assembly by following the procedure described on page 54. Remove the black tape protecting the light bars. Push the tabs securing both ends of the two light bars. Remove the light bars from the front bezel. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 70 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 71: Chapter 4 - Troubleshooting

    Make sure that there is no point of contact in the system that can cause a power short. If the cause of the failure is still can not be determined, perform the “System Internal Inspection” procedure described on the next page. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 72: Checkpoints

    Go to flat mode with 4GB limit and GA20 enabled. Verify the bootblock checksum. Disable CACHE before memory detection. Execute full memory sizing module. Verify that flat mode is enabled. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 73: Boot Block Recovery Code Checkpoints

    Verify that the found flash part size equals the recovery file size. The recovery file size does not equal the found flash part size. Erase the flash part. Program the flash part. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 74: Post Code Checkpoints

    Displaying sign-on message, CPU information, setup key message, and any OEM specific information. Initializes different devices through DIM. See DIM Code Checkpoints section for more information. USB controllers are initialized at this point. Initializes DMAC-1 & DMAC-2. Initialize RTC date/time. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 75 Uninstall POST INT1Ch vector and INT09h vector. Deinitializes the ADM module. Prepare BBS for Int 19 boot. End of POST initialization of chipset registers. Save system context for ACPI. Passes control to OS Loader (typically INT19h). Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 76: Post Error Indicators

    IMPORTANT If your system fails after you make changes in the Setup menus, reboot the computer, enter Setup again and load Setup defaults to correct the error. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 77 Insert boot media in selected boot device NO ROM BASIC This message occurs on some systems when no bootable device can be detected. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 78: Storage Device

    The IDE/ATAPI device configured as Master in the 3rd IDE controller failed an ATAPI Incompatible ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 79 Status BAD failure. This message can be reported by an ATAPI device using the S.M.A.R.T. error reporting standard. S.M.A.R.T. failure messages may indicate the need to replace the hard disk. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 80: System Configuration

    BIOS POST could not initialize the Master Interrupt Controller. This may indicate a error problem with system hardware. Interrupt Controller-2 BIOS POST could not initialize the Slave Interrupt Controller. This may indicate a problem with system hardware. error Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 81 Unknown BIOS error. This message is displayed when language module is not present in the AMIBIOS8 Error code = 004Bh ROM. Floppy Controller Error in initializing legacy Floppy Controller. Failure Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 82 Blinking cursor only; system does not work. • IDE drive connection/cables • IDE disk drives • See “Undetermined Problems”. • Mainboard NOTE Ensure the memory modules are installed properly and the contact leads are clean before diagnosing any system problems. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 83 Make sure the optical disc drive is configured correctly in CMOS Setup, the cable/jumper are set correctly and the drive’s optical lens is clean before diagnosing any optical drive problems. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 84 • Missing, broken, or incorrect characters • Mainboard • Blank monitor (dark) • Blank monitor (bright) • Distorted image • Unreadable monitor Display changing colors. • Monitor signal connection/cable • Video adapter card • Mainboard Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 85 • Reload software from Recovery CD. system. (Only pressing power button can turn off the system). No system power, or power supply fan is • Power supply not running. • Mainboard Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 86: Beep Codes

    If the problem does not recur, reconnect the removed devices one at a time until you find the failed FRU. If the problem persists, replace the mainboard, and then LCD assembly (one at a time). Do not replace a non-defective FRU. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 87: Configuring The Me Firmware

    17. During POST, press Delete to access the Setup Utility. 18. Press F9 to load the system default values. 19. Press F10 to save the changes you made and close the Setup Utility. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 88: Clearing Cmos

    17. During POST, press Delete to access the Setup Utility. 18. Press F9 to load the system default values. 19. Press F10 to save the changes you made and close the Setup Utility. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 89: Bios Recovery

    Press F9 to load the system default settings. Select Ok, then press Enter. Press F10 to save the default settings and close the Setup utility. Select Ok, then press Enter. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 90: Bios Update

    Shut down the computer and disconnect the power source. Enable the ME firmware. See page 79 for instructions. Clear the CMOS data. See page 80 for instructions. Reboot the computer. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 91: Updating The Bios In Windows Mode

    Click Start | Command Prompt | Run as administrator. Perform the steps below if your computer is running 32-bit Windows. Key in 'cd wintool\32'. (Go to BIOS path like "D:\WinTool\32") Key in 'flash4M.bat' or 'flash4M'. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 92 Press Enter to flash the ME firmware. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 93 Perform the steps below if your computer is running 64-bit Windows. Key in 'cd wintool\64'. (Go to BIOS path like "D:\WinTool\64") Key in 'flash4M.bat' or 'flash4M'. Press Enter to flash the ME firmware. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 94 Shut down the computer and disconnect the power source. Enable the ME firmware. See page 79 for instructions. Clear the CMOS data. See page 80 for instructions. Reboot the computer. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 95: Chapter 5 - System Architecture

    Chapter 5 System Architecture This chapter shows the block diagram and board layout of the Packard Bell oneTwo L5860 / L5861 computer. Block Diagram The core subsystems of the Packard Bell oneTwo L5860 / L5861 computer are depicted in the following block diagram.
  • Page 96: Mainboard Layout

    Right: USB ports Left: Monitor port Top: HDD SATA cable connector Right: HDMI port Bottom: ODD SATA cable connector Left: PS/2 mouse port Intel H67 chipset Right: PS/2 keyboard port Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 97: Chapter 6 - Field Replaceable Unit (Fru) List

    Chapter 6 Field Replaceable Unit (FRU) List This chapter gives you the FRU (Field Replaceable Unit) listing of the Packard Bell oneTwo L5860 / L5861 computer global configurations. Refer to this list when ordering for repair parts or for RMA (Return Merchandise Authorization).
  • Page 98: Exploded Diagram

    I/O cable plate ODD bracket PSU bracket Optical drive Power supply unit ODD bezel Rear cover Riser board Computer stand Riser board bracket Computer stand shells USB/audio board cover LCD panel bracket Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 99: Fru Lists

    DDR3 DVI HDMI LP BRACKET ROHS VGA CARD PCPARTNER 288-1E145-A01AC HD5450 512MB VG.ECS54.511 SDDR3 64BITS SAMSUNG DVI HDMI W/LP BRACKET ROHS VGA CARD PCPARTNER 288-1E145-C01AC HD5450 512MB VG.APC54.513 64BITS SDDR3 DVI+HDMI LP (NEW HYNIX -1.2) Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 100 SANDY BRIDGE CPU INTEL CORE I5 2400S 2.5G 6M 1333 65W D-2 LGA1155, KC.24001.SI5 SANDY BRIDGE CPU INTEL CORE I5 2500 3.3G 6M 1333 95W K-0 LGA1155 KC.25001.CI5 SANDY BRIDGE Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 101 HDD 1TB 3.5" 5400RPM WD WD10EARS-22Y5B1 GP 5.4K KH.01K08.008 HDD 1TB 3.5" 7200RPM SATA II 32MB HGST KH.01K01.013 HDS721010CLA332 JUPITER HDD 1TB 7200RPM 3.5" SEAGATE KH.01K07.003 ST31000528AS(PHARAOH BP) SATA II 32MB LF F/W:CC44 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 102 Case / Cover / Bracket / Assembly Front bezel FRONT BEZEL FOR 23 60.U5Q01.001 Power button holder HLDR POWER HOLDER PG 42.U5R01.002 Capacitive LED board cover FUNCTION KEY COVER 42.U5R01.003 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 103 ASSY MB COVER BRACKET PG 60.U5R01.004 Side board cover INVERTER BOARD COVER 60.U5R01.003 Scaler board cover SCALAR COVER BRACKET 33.U5R01.002 USB/audio board cover FRONT IO BOARD BRACKET 60.U5R01.001 HDD cage HDD BRACKET 33.U5R01.001 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 104 FIO MIC CABLE 50.3CM21.001 Speaker cable SPEAKER CABLE 50.3CM07.001 SPEAKER CABLE 50.3CM07.002 SPEAKER CABLE 50.3CM26.001 HDD SATA cable HDD SATA CABLE 50.SAS01.001 HDD SATA CABLE 15PIN 50.3CM12.001 HDD SATA CABLE 15PIN 50.3CM30.001 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 105 POWER CORD 1800MM BLACK S.AFRAICA 27.01518.0Q1 POWER CORD 1830MM BLACK TW I-SHENG 27.01518.0M1 POWER CORD 250V 3PIN 1800MM UK 27.03118.031 POWER CORD 250V 3PIN INDIA 27.01518.0P1 POWER CORD AUSTRALIA WITH TESTED TAG 27.01518.0N1 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 106 SWISS/G KEYBOARD USB 105 KEY CHICONY KU-0420 BLACK KB.USB03.267 TURKISH KEYBOARD USB 105 KEY CHICONY KU-0420 BLACK US KB.USB03.247 INTERNATIONAL KEYBOARD USB 105 KEY CHICONY KU-0420 STANDARD KB.USB03.272 BLACK ARABIC/ENGLISH Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 107 KEYBOARD RF2.4 105 KEY CHICONY WUG0570 BLACK KB.RF403.198 SLOVENIAN WITH PB LOGO KEYBOARD RF2.4 105 KEY CHICONY WUG0570 BLACK KB.RF403.187 SPANISH WITH PB LOGO KEYBOARD RF2.4 105 KEY CHICONY WUG0570 BLACK KB.RF403.190 SWEDISH WITH PB LOGO Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 108 REMOTE CONTROL SMK RRS9003-3406E QUATRO PULSE RT.11300.025 US WITH BATTERY PACK FOR WINDOWS7 REMOTE CONTROLLER PHILIPS RC2604701/01B MSFT RT.11300.024 CODE JAPAN; PAIR WITH OVU430005 WINDOWS7 USB dongle receiver RECEIVER CHICONY DANGLE RECEIVER USB EXTERNAL RV.11000.022 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 109 VGA CARD PCPARTNER 288-1E153-A00AC HD5450 512MB VG.APC54.511 SDDR 3 (64BITS) SAMSUNG DVI HDMI W/LP BKT ROHS 4 LAYER VGA CARD PCPARTNER 288-1E153-C00AC HD5450 512MB VG.APC54.532 64BITS SDDR3 DVI+HDMI LP 4 LAYER Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 110 LGA1155, SANDY BRIDGE CPU INTEL CORE I7 2600C 3.4G 8M 1333 65W D-2 KC.26001.CI7 LGA1155, SANDY BRIDGE CPU INTEL CORE I7 2600S 2.8G 8M 1333 65W D-2 KC.26001.SI7 LGA1155, SANDY BRIDGE Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 111 HDD 3.5" 500GB 7200RPM SATA WD XL320M WD5000AAKS- KH.50007.012 22M9A0 HDD 500G 7200RPM 3.5" SEAGATE KH.50008.014 ST3500418AS(PHARAOH PB) SATA II 16MB LF F/W:CC44 HDD 500GB 3.5" 7200RPM SATA II 16MB HGST KH.50001.019 HDS721050CLA362 JUPITER Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 112 Case / Cover / Bracket / Assembly Front bezel FRONT BEZEL FOR 23" W/CAMERA HOLE 60.U6C01.001 Power button holder HLDR POWER HOLDER PG 42.U5R01.002 Capacitive LED board cover FUNCTION KEY COVER 42.U5R01.003 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 113 ASSY MB COVER BRACKET PG 60.U5R01.004 Side board cover INVERTER BOARD COVER 60.U5R01.003 Scaler board cover SCALAR COVER BRACKET 33.U5R01.002 USB/audio board cover FRONT IO BOARD BRACKET 60.U5R01.001 HDD cage HDD BRACKET 33.U5R01.001 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 114 FIO MIC CABLE 50.3CM21.001 Speaker cable SPEAKER CABLE 50.3CM07.001 SPEAKER CABLE 50.3CM07.002 SPEAKER CABLE 50.3CM26.001 HDD SATA cable HDD SATA CABLE 50.SAS01.001 HDD SATA CABLE 15PIN 50.3CM12.001 HDD SATA CABLE 15PIN 50.3CM30.001 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 115 POWER CORD 1800MM BLACK S.AFRAICA 27.01518.0Q1 POWER CORD 1830MM BLACK TW I-SHENG 27.01518.0M1 POWER CORD 250V 3PIN 1800MM UK 27.03118.031 POWER CORD 250V 3PIN INDIA 27.01518.0P1 POWER CORD AUSTRALIA WITH TESTED TAG 27.01518.0N1 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 116 SWISS/G KEYBOARD USB 105 KEY CHICONY KU-0420 BLACK KB.USB03.267 TURKISH KEYBOARD USB 105 KEY CHICONY KU-0420 BLACK US KB.USB03.247 INTERNATIONAL KEYBOARD USB 105 KEY CHICONY KU-0420 STANDARD KB.USB03.272 BLACK ARABIC/ENGLISH Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 117 KEYBOARD RF2.4 105 KEY CHICONY WUG0570 BLACK KB.RF403.198 SLOVENIAN WITH PB LOGO KEYBOARD RF2.4 105 KEY CHICONY WUG0570 BLACK KB.RF403.187 SPANISH WITH PB LOGO KEYBOARD RF2.4 105 KEY CHICONY WUG0570 BLACK KB.RF403.190 SWEDISH WITH PB LOGO Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 118 CODE JAPAN; PAIR WITH OVU430005 WINDOWS7 USB dongle receiver RECEIVER CHICONY DANGLE RECEIVER USB EXTERNAL RV.11000.022 Miscellaneous GLUE FOR GLASS PANEL LEFT AND RIGHT 23 47.U6C01.002 GLUE FOR GLASS PANEL TOP AND LOWER 23 47.U6C01.001 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 119: Appendix A - Model Definitions And Configurations

    Appendix A Model Definitions and Configurations This appendix provides features summary for each of the Packard Bell oneTwo L5860 / L5861 computer model configurations. Packard Bell oneTwo L5860 Model Configurations Item Specification Specification Project name pElena_AIO Model name oTL5860 Acer part number S1.U6B02.001...
  • Page 120: Common Features

    Packard Bell oneTwo L5861 Model Configurations Common features • Project name: pElena_AIO • Add-on card 1: 802.11 b/g/n (mini-card/USB)(half size) Kit • Model name: oTL5861 • Card reader: Yes • LCD: D23FHD • Accessory: VGA Kit_DTX AIO • Mainboard: pElena_AIO EIH67MK_USB3(N)_logo(Y)_Eup(Y) •...
  • Page 121: Appendix C - Test Compatible Components

    Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Packard Bell oneTwo L5860 / L5861 Vista Compatibility Test Report released by the Acer Mobile System Testing Department.
  • Page 122 SanDisk MicroSDHC 4 GB Card with Adapter SanDisk Kingston SDHC SD4 32 GB Card Kingston xD Card Olympus xD-Picture Card M+ 2GB Speed Card Olympus Fujifilm xD-Picture Card Type M 2 GB Fujifilm Packard Bell oneTwo L5860 / L5861 Service Guide...
  • Page 123: Approved Vendor List (Avl)

    Approved Vendor List (AVL) Component Vendor Key Specifications Model Acer Part Number Mainboard kit pElena_AIO EIH67MK_USB3(N)_logo(N)_Eup(Y) MB.U6B07.001 Front bezel Wistron Wistron PB Bezel PAIO1023 for 23" w/i HX093I chassis PAIO1023 PZ.11900.195 Chassis Wistron(LY) Chassis xSFF HX093I for AIO GAIO_PAIO_1023 Bezel HX093I HS.13100.139 Heat sink fan...
  • Page 124 Component Vendor Key Specifications Model Acer Part Number Hard drive 7200rpm 320GB WD3200AAJS-22L7A0 XL320S-3 XL320S-3 KH.32008.016 (continuation) 7200rpm 500GB WD5000AAKS-22V1A0 XL500 KH.50008.014 5400rpm 1000GB WD10EARS-22Y5B1 GP500M-2D KH.01K08.008 5400rpm 1500GB WD15EARS-22MVWB0 GP667 KH.15K08.003 Optical drive HLDS ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT31N KU.0080D.054 ODD HLDS BD COMBO 12.7mm Tray DL 4X...
  • Page 125 Component Vendor Key Specifications Model Acer Part Number Power supply unit Chicony CPB09-D220R PY.2200F.004 CPB09-D220A PY.2200F.005 CPB09-D220E (FR 220W, ES) PY.2200F.006 Delta DPS-220UB-3A PY.22009.009 DPS-220UB-4A PY.22009.010 DPS-220UB-5A PY.22009.011 Lite-On PS-5221-06A2 PY.2200B.009 PE-5221-08AF PY.2200B.010 PS-5221-9AB PY.2200B.011 USB keyboard Lite-On USB/Godiva Keyboard Lite-On SK-9020 USB 104KS KB.USB0B.283 Black US USB/Godiva...
  • Page 126 Component Vendor Key Specifications Model Acer Part Number USB keyboard USB/Godiva Keyboard Lite-On SK- KB.USB0B.381 (continuation) 9020 USB 105KS Black Italian USB/Godiva Keyboard Lite-On SK- KB.USB0B.382 9020 USB 105KS Black Swedish USB/Godiva Keyboard Lite-On SK- KB.USB0B.383 9020 USB 105KS Black Dutch USB/Godiva Keyboard Lite-On SK- KB.USB0B.384...
  • Page 127 Component Vendor Key Specifications Model Acer Part Number USB keyboard USB/Godiva Keyboard Lite-On SK- KB.USB0B.398 (continuation) 9020 USB 105KS Black Turkish USB/Godiva Keyboard Lite-On SK- KB.USB0B.399 9020 USB 105KS Black French USB/Godiva Keyboard Lite-On SK- KB.USB0B.400 9020 USB 105KS Black German USB/Godiva Keyboard Lite-On SK- KB.USB0B.401...
  • Page 128 Component Vendor Key Specifications Model Acer Part Number Wireless keyboard RF2.4/Godiva Keyboard Lite-On SK- KB.RF40B.094 (continuation) 9061 RF2.4 105KS Black Spanish RF2.4/Godiva Keyboard Lite-On SK- KB.RF40B.095 9061 RF2.4 105KS Black Portuguese RF2.4/Godiva Keyboard Lite-On SK- KB.RF40B.096 9061 RF2.4 105KS Black Italian RF2.4/Godiva Keyboard Lite-On SK- KB.RF40B.097...
  • Page 129 Component Vendor Key Specifications Model Acer Part Number Wireless keyboard RF2.4/Godiva Keyboard Lite-On SK- KB.RF40B.111 (continuation) 9061 RF2.4 105KS Black Czech RF2.4/Godiva Keyboard Lite-On SK- KB.RF40B.112 9061 RF2.4 105KS Black Romanian RF2.4/Godiva Keyboard Lite-On SK- KB.RF40B.113 9061 RF2.4 105KS Black Turkish RF2.4/Godiva Keyboard Lite-On SK- KB.RF40B.114...
  • Page 130 Component Vendor Key Specifications Model Acer Part Number MCE remote Philips Philips Remote Controller RC2604307/01BG for EMEA ;pair with EMEA Win7/Philips RT.11300.021 controller/receiver RV.11000.007 Philips Remote Controller RC2604301/01B MSFT code EMEA;pair EMEA Win7 WMC RT.11300.023 with OVU430005 Philips Remote Controller RC2604302/01B MSFT code US;pair with US Win7 WMC RT.11300.022 OVU430005...
  • Page 131: Appendix C - Online Support Information

    We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us. Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 132 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 133: Index

    4 LCD assembly 54 supported cards 1 LCD LVDS cable 58 chassis LCD panel bracket 59 light bars 61 part number 96, 106 mainboard 48 remove 57 memory 46 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 134 94, 104 cage, part number 95, 105 specifications 9, 10 part number 93, 103 touchscreen panel film, part number 104 remove 42 SATA cable, part number 96, 106 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 135 95, 105 location 4 screws 100, 110 part number 94, 104 side board cover 95, 105 remove 29 speaker cable 96, 106 SATA cable, part number 97, 107 speakers 94, 104 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 136 93, 103 rear cover remove 41 part number 95, 105 system passwords remove 28 change 22 remote control, part number 100, 110 remove 22 Return Merchandise Authorization 89 set 22 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...
  • Page 137 92, 102 undetermined problems 78 module, remove 30 specifications 9 USB 3.0 add-on card, part number 92, 102 USB ports bootable device 18 left 4 legacy device 18 right 5 Packard Bell oneTwo L5860 / L5861 AIO Computer Service Guide...

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