Table of Contents
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installation and
opEration Manual
English | Français | Español
Jandy
Pro Series
®
JE Heat Pump
WARNING
For Your saFEtY - This product must be installed by a licensed HVAC technician certified in heat
pump repair and maintenance by the jurisdiction in which the product will be installed where such
state or local requirements exists. The technician must possess and comply with all certifications and
regulations regarding the purchasing, handling, transportation and reclamation of R410A refrigerant.
In the event no such state or local requirement exists, the installer or maintainer must be a
professional with sufficient experience in pool equipment installation and maintenance so that all of
the instructions in this manual can be followed exactly. Before installing this product, read and follow
all warning notices and instructions that accompany this product. Failure to follow warning notices
and instructions may result in property damage, personal injury, or death. Improper installation and/
or operation can create an electrical hazard which can cause serious injury, property damage, or
death. Improper installation and/or operation will void the warranty.
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Table of Contents
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Summarization of Contents
Section 1. General Information
1.1 Introduction
Provides installation and operation instructions for Jandy Pro Series JE heat pumps.
1.2 Consumer Information and Safety
Details safety guidelines and consumer information for safe and reliable service of the heat pumps.
Spa/Hot Tub Safety Rules
Lists essential safety rules for hot tub and spa use to prevent hazards.
Section 1. General Information
1.3 Warranty
Outlines the limited factory warranty terms and conditions for the Jandy Pro Series JE heat pump.
1.4 Codes and Standards
Details compliance with UL and CSA standards and local installation code requirements.
1.5 Technical Assistance
Provides contact information for obtaining technical support and assistance from Zodiac.
1.6 Materials Needed For Installation
Lists necessary materials and supplies that the installer must provide for heat pump installation.
Section 1. General Information
1.7 Specifications
Lists technical specifications including flow rate, pressure, dimensions, and electrical requirements.
Section 2. Installation Instructions
Provides detailed instructions and guidelines for the correct installation of the heat pump unit.
2.1 General Information
General guidelines for installing Zodiac heat pumps in accordance with manual, local codes, and national standards.
2.2 Location Requirements
Specifies important considerations for selecting an appropriate installation site and required clearances.
Section 3. Water Connections
3.1 Plumbing Layout
Illustrates the standard plumbing layout for a single heat pump unit and system component arrangements.
Section 3. Water Connections
3.2 Water Connections at Heat Pump
Details how to connect water lines to the heat pump unit, including removing shipping plugs.
3.3 Check Valve Installation
Explains the importance of check valves for preventing back-siphoning and potential hazards.
Section 3. Water Connections
3.4 Multiple Unit Installation
Describes parallel plumbing for multiple heat pump installations for optimal operation.
Section 4. Electrical Connections
Covers all aspects of electrical wiring, grounding, bonding, and power supply for the heat pump.
4.1 General Information
General information on electrical wiring, grounding, and bonding requirements for the heat pump.
Section 4. Electrical Connections
4.2 Main Power
Covers electrical wiring requirements, compliance with codes, and the procedure for connecting main power.
Section 4. Electrical Connections
4.3 Bonding
Explains the requirement to bond all metallic pool components to the heat pump for safety.
4.4 Optional Remote Controls
Details wiring and configuration for connecting optional remote pool-off-spa selectors and AquaLink systems.
Section 5. Operation
5.1 Initial Start-up Precautions
Ensures proper initial start-up by verifying water levels and cleaning the filter before operating the heat pump.
5.2 Operating the Controller
Guides users on operating the microprocessor-based controller for pool and spa heating modes.
Section 5. Operation
5.3 Operating Features of Hybrid Units with Optional Chiller
Details operational features for hybrid units, including pool and spa modes for heating and chilling.
Section 5. Operation
5.4 User Setup Options
Allows users to customize settings like language, temperature scale, spa timer, and display light.
Section 6. General Maintenance
Provides guidance on routine maintenance tasks to ensure optimal performance and longevity of the heat pump.
Section 5. Operation
5.5 Set Point Lockout
Describes how to lock and unlock the temperature set point to prevent unauthorized adjustments.
5.6 Water Pressure Switch Adjustment
Details how to adjust the water pressure switch for proper operation and shutdown when flow is insufficient.
6.1 Water Chemistry
Essential chemical balance levels for sanitary conditions and heat pump longevity, presented in a table.
6.2 Winterizing
Procedures to protect the heat pump from freezing temperatures to prevent damage and voiding the warranty.
Section 6. General Maintenance
6.3 Spring Start-Up
Steps to follow when starting the heat pump system after winterizing.
6.4 Inspection and Service
Guidelines for periodic owner and professional inspections to ensure safe and efficient operation.
Section 7. Professional Maintenance and Service
7.1 Heat Pump Design
Explains the basic design and operation of a heat pump, transferring heat from air to water.
7.2 Heat Pump Components and Operation
Describes the function of key components like the evaporator, fan, compressor, and heat exchanger.
Section 8. Troubleshooting
8.1 Troubleshooting Guide
Provides a table of common symptoms and corrective actions for heat pump problems.
Section 8. Troubleshooting
8.2 Diagnostics
Lists diagnostic conditions displayed on the LCD screen and their corresponding descriptions for fault identification.
Section 9. Replacement Parts
9.1 Ordering Information
Instructions on how to order or purchase replacement parts for Jandy Pro Series JE heat pumps.
9.2 Zodiac® JE Heat Pumps Parts List
A detailed list of replacement parts with key numbers, descriptions, model, and order part numbers.
Section 9. Replacement Parts
9.3 Zodiac® JE 1500 Heat Pumps Exploded View
A visual exploded view of the JE 1500 heat pump components with numbered parts.
Section 9. Replacement Parts
9.4 Zodiac® JE 2000, JE2500 & JE3000 Heat Pumps Exploded View
An exploded view of JE 2000, JE2500, and JE3000 heat pump components with numbered parts.
Section 9. Replacement Parts
9.5 Zodiac® JE Single Phase Electric Box
Diagram of the single-phase electrical box, showing component layout and connections.
9.6 Zodiac® JE Three Phase Electric Box
Diagram of the three-phase electrical box, illustrating component layout and connections.
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