Disconnect and reconnect the power cord
1
Disconnect the power cord from the wall outlet, and then from the printer.
2
Plug the cord all the way into the power supply on the printer.
3
Plug the cord into an electrical outlet that other electrical devices have been using.
4
If the
light is not on, press
Software does not install
These are possible solutions. Try one or more of the following:
Check your operating system
The following operating systems are supported: Windows Vista, Windows XP, Windows 2000, and Mac OS X
versions 10.34 and 10.4 (not versions 10.0, 10.1, or 10.2).
Note: Windows 2000 users should use Service Pack 3 or later.
Check your system requirements
Check that your computer meets the minimum system requirements listed on the printer box.
Check USB connection
1
Check the USB cable for any obvious damage.
2
Firmly plug the square end of the USB cable into the back of the printer.
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
Check wireless connection
Check that the Wi-Fi indicator light is on. For more information, see "Understanding the parts of the printer" on
page 16.
Reinstall the software
1
Turn off and then restart your computer.
2
Click Cancel on all New Hardware Found screens.
3
Insert the CD, and then follow the instructions on the computer screen to reinstall the software.
2
.
USB symbol.
102
1
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