Lexmark 5700 - Color Jetprinter User Manual page 56

Problems
DOS print job does
not print
50
Troubleshooting
Solutions
Check the following items:
• Follow the steps for your operating system to
make sure the DOS Printing option is selected:
Windows 3.1, 3.11, Windows 95:
1
From the printer's Control Program, click
the Options Tab.
2
Make sure Disable CJ5700 DOS Printing is
not checked.
Windows NT 4.0:
1
Open the Printer Driver Properties folder:
a
In the Windows Printer Folder, right-
click the Lexmark 5700 Color Jetprinter
icon.
b
In the sidebar menu, click Properties.
c
Choose the Device Settings Tab.
2
From DOS Printing, click DOS Printing.
3
In the Change DOS Printing Setting area,
click Enabled.
4
Click OK.
• If you are using Windows 95, make sure Spool
MS-DOS print jobs is selected:
1
Open the Printer Driver Properties folder:
a
In the Windows Printer Folder, right-
click the Lexmark 5700 Color Jetprinter
icon.
b
In the sidebar menu, click Properties.
c
Choose the Details Tab.
2
Click the Port Settings button.
3
Make sure Spool MS-DOS print jobs is
checked.
4
Click OK.
• If you send a second DOS print job before the
first DOS print job has finished processing,
neither job will print. Normally, a job is
finished processing when the first page of the
job prints.
• Also, make sure the Lexmark 5700 Color
Jetprinter is set as your default printer driver.