Lexmark 5700 - Color Jetprinter User Manual page 49

•
If you checked all of the items above, and still experience
bidirectional communications problems, continue with
"Solving bidirectional communications problems".
Solving bidirectional communications
problems
Bidirectional communications problems have two
primary causes:
•
•
Replacing the parallel cable
You must use an IEEE 1284-compliant parallel cable that
supports bidirectional printing. Verify your printer cable
meets these specifications. To purchase a Lexmark cable,
see "Parallel cable" on page 61.
Computer configuration problems
If you have the correct parallel cable and bidirectional
communications problems persist, you may have a
computer configuration problem. The three configuration
problems usually preventing or disrupting bidirectional
communications are:
•
Bidirectional communications is NOT disabled in
your Lexmark printer software.
a
From the printer's Control Program, click
the Options Tab.
For help opening the Control Program, see
"Opening the Control Program" on page 6.
b
Make sure Disable Bidirectional Communi-
cations is not checked.
You are using the wrong parallel cable.
Your computer system is not configured for
bidirectional communications.
Your computer does not support bidirectional
communications.
Troubleshooting
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