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Troubleshooting
Driver Installation
The most common cause of problems with the VideoMate DVB-U2000 is
incorrect installation of the drivers. If you have problems watching, recording,
or timeshifting live TV, please check the status of the drivers with Device
Manager.
You should see " VideoMate DVB-U2000" drivers, in the "Sound, video and
game controllers" section of Windows Device Manager.
If these drivers are not there, uninstalling and reinstalling the VideoMate
DVB-U2000 drivers can help. Use the Add/Remove Programs Control Panel
applet to uninstall the drivers. Reinstalling the drivers should fix this problem.
Note
VideoMate DVB-U2000 takes power from the USB port. Make sure to connect
the USB power cable to a USB port other than the USB connector. Sometimes
plugging in another USB port may help.
Some motherboards and notebook's USB ports do not meet the USB standard
and do not provide the standard 5V power. In these cases, VideoMate
DVB-U2000 will not have enough power to work. Please contact computer
vendor for the issue.
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