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Troubleshooting
Troubleshooting steps
If you have problem installing or running VideoMate DVB-U2200, please check
the following by step:
1. OS issue: VideoMate DVB-U2200 has to work on USB 2.0 interface. Note
only Windows XP SP1 / Windows 2000 SP4 or above OS support USB 2.0.
You are welcome to www.WindowsUpdate.com website for the Service
Pack update of Microsoft.
2. USB 2.0 issue: you need to check your computer has USB 2.0 or not.
Usually you will see "USB 2.0 Root Hub" device in the "Sound, video and
game controllers" section of Windows Device Manager.
3. Driver issue: You should see " VideoMate DVB-U2200" drivers, in the
"Sound, video and game controllers" section of Windows Device Manager.
If these drivers are not there, uninstalling and reinstalling the VideoMate
DVB-U2200 drivers can help.
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