Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for Dell Vostro A860
Summarization of Contents
About Your Computer
Front View
Details the components and features visible on the front of the computer.
Device Status Lights
Describes the lights on the palm rest indicating computer status.
Audio Connectors
Instructions for connecting headphones and microphones to the computer.
Right View
Illustrates and identifies components on the right side of the computer.
Display Information
Information regarding the computer's display.
Keyboard Status Lights
Explains the lights located above the keyboard.
Left View
Illustrates and identifies components on the left side of the computer.
PC Card Slot
Details the function and usage of the PC Card Slot.
3-in-1 Media Card Reader
Describes the functionality of the 3-in-1 media card reader.
Network Connector (RJ-45)
Explains the network connector and its indicator lights.
Air Vents
Describes the function of air vents and the cooling fan.
Battery Removal and Replacement
Instructions for removing and replacing the computer's battery.
Quick Setup
Connect AC Adapter
Step-by-step instruction to connect the AC adapter to the computer and outlet.
Connect USB Devices
Instruction for connecting external USB devices like a mouse or keyboard.
Turn On Computer
Procedure to open the display and turn on the computer.
Connecting to the Internet
Information on how to establish an internet connection.
Windows Vista Internet Setup
Steps to set up an internet connection within the Windows Vista operating system.
Transferring Data to New Computer
Guidance on migrating data and settings to a new computer.
Specifications
Chipset and Bus Widths
Details chipset, data bus width, and DRAM bus width for models.
Memory Specifications
Provides minimum and maximum memory specifications.
Ports Overview
Lists available ports on the computer.
3-in-1 Media Card Reader Details
Details the 3-in-1 media card reader controller and connector.
Video Specifications
Specifies video type and data bus details.
Audio Specifications
Details speaker specifications and volume controls.
Display Viewing Angles
Provides viewing angles and pixel pitch for the display.
Touch Pad Specifications
Details the X/Y position resolution and size of the touch pad.
Battery Voltage and Charge Time
Specifies battery voltage and approximate charge time.
AC Adapter Input Specs
Lists input voltage, current, and frequency for the AC adapter.
AC Adapter Temperature Ranges
Details the operating and storage temperature ranges for the AC adapter.
Environmental Specifications
Specifies maximum relative humidity and vibration for the computer.
Troubleshooting
Cache Disabled Due to Failure
Message indicating a cache failure, possibly due to a malfunctioning chip.
Disk C Initialization Failure
Indicates hard drive failed initialization; suggests running Dell Diagnostics.
Drive Not Ready Error
Indicates a hard drive is required for the operation.
File Copy Destination Too Large
Error message for file copy operation when destination disk is full or too small.
Invalid Filename Characters
Lists invalid characters for filenames.
Hard-Disk Drive Configuration Error
Computer cannot identify drive type; suggests checks and diagnostics.
Hard-Disk Drive Failure
Hard drive does not respond; suggests checks, reinstallation, or replacement.
Invalid Configuration Information
System configuration mismatch; prompts to run setup program.
Keyboard Stuck Key Failure
Troubleshooting steps for a stuck keyboard key.
Memory Data Line Failure
Indicates a memory module issue; suggests reseating or replacement.
Memory Double Word Logic Failure
Indicates a memory module logic failure; suggests checks and reseating.
Memory Write/Read Failure
Indicates a memory module read/write failure; suggests reseating or replacement.
Not Enough Memory or Resources
Suggests closing programs when system resources are low.
Operating System Not Found
Indicates the operating system is not detected.
Sector Not Found Error
System cannot locate a sector on the hard drive; suggests checking for defective sectors.
Time-of-Day Clock Lost Power
Indicates corrupted system configuration settings due to power loss.
Timer Chip Counter 2 Failed
Suggests a malfunctioning system board chip; recommends diagnostics.
Unexpected Interrupt in Protected Mode
Indicates potential keyboard controller or memory module issues.
System Messages Overview
Guidance on handling system messages not found in the table.
Booting System Failure Alert
Indicates repeated boot failures at a checkpoint.
Hard-Disk Drive Failure (POST)
Possible hard drive failure during POST.
Hard-Disk Drive Read Failure (Start Test)
Possible hard drive failure during a start test.
No Timer Tick Interrupt
Suggests a malfunctioning system board chip or failure.
USB Over Current Error
Error related to USB devices drawing too much power.
Troubleshooting Software/Hardware
Guide to resolving software and hardware incompatibilities using troubleshooters.
Dell Diagnostics Guide
Instructions and safety precautions for running Dell Diagnostics.
Start Dell Diagnostics via Media
Procedure to start Dell Diagnostics using the Drivers and Utilities media.
Power Light Off Troubleshooting
Troubleshooting steps when the computer's power light is off.
Power Light Blue, Unresponsive
Troubleshooting when power light is blue but computer is unresponsive.
Power Light Blinking Blue (Standby)
Explanation of blinking blue power light, indicating standby mode.
Memory Problems and Safety
Safety precautions and steps for addressing memory-related issues.
Lockups and Software Problems
Safety advice and initial steps for resolving system lockups and software issues.
End Non-Responding Program
Procedure to end a program that is not responding.
Run Program Compatibility Wizard
Guidance on using the Program Compatibility Wizard for older software.
Other Software Problems Advice
Advice on checking software documentation and contacting manufacturers for issues.
Back Up Files Urgently
Urgent advice to back up files before troubleshooting software problems.
Launch Dell Support Application
Instructions to launch the Dell Support application via taskbar icon.
Reinstalling Software
Drivers: Identification and Reinstallation
Section on drivers, focusing on identifying and reinstalling them.
Access Device Properties
Steps to access device properties for driver management.
Manually Reinstall Drivers
Procedure for manually reinstalling drivers after extracting them.
Using System Restore
Explains the System Restore option to revert the computer to an earlier state.
Starting System Restore
Steps to initiate the System Restore process.
Undoing Last System Restore
Procedure for reverting the system to a previous state.
Reinstalling Windows
Guidance on the process of reinstalling the operating system and necessary software.
Finding Information
Operating System Media Information
Information about the operating system media provided with the computer.
Safety, Regulatory, Warranty Documents
Refers to safety, regulatory, and warranty information documents.
Dell Technology Guide Details
Details on where to find the Dell Technology Guide and its contents.
Getting Help
Obtaining Assistance Guide
General guidance on how to obtain assistance and support.
Online Services and Websites
List of Dell websites for product and service information.
Technical Support and Customer Service
Instructions on how to access technical support and customer service.
Dell Support Websites
Provides Dell support website addresses for different regions.
Dell Marketing and Sales Emails
Lists marketing and sales email addresses for Dell.
Anonymous FTP Access
Information on accessing Dell files via anonymous FTP.
Automated Order Status
Instructions for checking the status of Dell product orders.
Returning Items for Warranty
Guidance on preparing items for warranty return or credit.
Diagnostics Checklist
A checklist to prepare information before contacting Dell for assistance.
Contacting Dell Support
Information on how to contact Dell for support, including online and telephone methods.
Index
Battery Index Entry
Index entry for 'battery'.
Dell Index Entry
Index entry for 'Dell'.
Documentation Index Entry
Index entry for 'documentation'.
Dell Technology Guide Index
Index entry for 'Dell Technology Guide'.
Drivers Index Entry
Index entry for 'drivers'.
Internet Index Entry
Index entry for 'Internet'.
Network Connector Index
Index entry for 'network connector'.
Networks Index Entry
Index entry for 'networks'.
Regulatory Information Index
Index entry for 'regulatory information'.
Reinstalling Index Entry
Index entry for 'reinstalling'.
Software Index Entry
Index entry for 'software'.
Troubleshooting Index Entry
Index entry for 'troubleshooting'.
Updates Index Entry
Index entry for 'updates'.
Support Index Entry
Index entry for 'support'.
Contacting Dell Index
Index entry for 'contacting Dell'.
Programs and Compatibility Index
Index entry for 'programs and Windows compatibility'.
Tips Index Entry
Index entry for 'tips'.
Windows Vista Index Entry
Index entry for 'Windows Vista'.
Wizards Index Entry
Index entry for 'wizards'.
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