Raypak AVIA 404 Installation & Operation Manual
Gas-fired pool and spa heater
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INSTALLATION & OPERATION MANUAL
Gas-Fired Pool
and Spa Heater
Models: 264 and 404
NOTICE
SCAN WITH QR EQUIPPED SMART
DEVICE FOR ONLINE MANUAL.
WARNING: If the information is not followed exactly, a fire or explosion may result causing property
damage, personal injury or death.
— Do not store or use gasoline or other flammable vapors and liquids or other combustible materials
in the vicinity of this or any other appliance. To do so may result in an explosion or fire.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
— Installation and service must be performed by a qualified installer, service agency or the gas supplier.
This manual should be maintained in legible condition and kept adjacent to the heater or in a safe place for future
reference.
™
HE AT EX CH AN G ER T EC H N OL OG Y
Effective: 06-21-24
Replaces: 04-15-24
P/N: 100-10000111 Rev. 08
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Table of Contents
Troubleshooting
Related Manuals for Raypak AVIA 404
Summary of Contents for Raypak AVIA 404
- Page 1 INSTALLATION & OPERATION MANUAL Gas-Fired Pool and Spa Heater Models: 264 and 404 NOTICE SCAN WITH QR EQUIPPED SMART DEVICE FOR ONLINE MANUAL. ™ HE AT EX CH AN G ER T EC H N OL OG Y WARNING: If the information is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.
- Page 2 INSTALLATION & OPERATION MANUAL AVERTISSEMENT: Assurez-vous de bien suivre les instructions données dans cette notice pour réduire au minimum le risque d’incendie ou d’explosion ou pour éviter tout dommage matériel, toute blessure ou la mort. Ne pas entreposer ni utiliser d’essence ou ni d’autres vapeurs ou liquides inflammables à...
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Page 3: Table Of Contents
THIS INSTALLATION MANUAL MAY NOT BE THE LATEST REVISION PRINTED AT THE TIME OF PRODUCT SHIPMENT. VISIT THE RAYPAK WEBSITE TO VERIFY THE MANUAL DELIVERED WITH YOUR RAYPAK UNIT IS THE MOST UP-TO-DATE VERSION; OR SCAN THE QR CODE ON THE COVER PAGE. -
Page 4: Warnings
INSTALLATION & OPERATION MANUAL 1. WARNINGS Pay Attention to These Terms Indicates the presence of immediate hazards which will cause severe personal injury, death or DANGER substantial property damage if ignored. Indicates the presence of hazards or unsafe practices which could cause severe personal injury, WARNING death or substantial property damage if ignored. -
Page 5: General Safety
INSTALLATION & OPERATION MANUAL For your health and the protection of your pool equipment, General Safety it is essential that your water be chemically balanced. The following levels must be used as a guide for balanced Elevated water temperature can be hazardous. The U.S. -
Page 6: Before Installation
10,000 ft. elevation for Natural Gas and These items are shipped inside a box in the carton with up to 7,800 ft. for Propane. Raypak kit number 018762F the heater: is required for Propane operation between 4,500-7,800 ft. -
Page 7: Installation Codes
INSTALLATION & OPERATION MANUAL For ease of servicing, we recommend a clearance of at IMPORTANT NOTICE: These instructions are intended least 24" (610 mm) for both the left and right side, and only for the use by qualified personnel, specifically also the top. - Page 8 INSTALLATION & OPERATION MANUAL V = VENT X = AIR INLET F10692 Figure 3. Minimum Clearances from Vent/Air Inlet Terminations – Indoor and Outdoor Installations U.S. Installations Canadian Installations Clearance above grade, veranda, porch, deck, or 1' (30 cm) 1' (30 cm) balcony 4' (1.2 m) below or to side of Clearance to window or door that may be opened...
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Page 9: Indoor Heater Installation
INSTALLATION & OPERATION MANUAL For U.S. installations, the point from where the flue Distance Description Location products exit the heater must be a minimum of 4' (1.2 m) in. (mm) below, 4' (1.2 m) horizontally from, or 1' (0.3 m) above any Back 9 (229) Right... -
Page 10: Combustion And Ventilation Air
Opening Minimum Net Free Requirements - 3. In cold climates, and to mitigate potential freeze- Outdoor Air up, Raypak highly recommends the installation of a motorized sealed damper to prevent the circulation of CAUTION: Combustion air must not be contaminated... - Page 11 INSTALLATION & OPERATION MANUAL Florida and Texas Building Code: Wind Speed = 180 mph 3-sec. Gust Exposure = C 29" (73.6 cm) 30.38" (77.1 cm) 16.92" (43.0 cm) 3" (76 mm) Min. Conc. Pad by others Min. Edge Distance 6" (152 mm) Min.
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Page 12: Specifications And Dimensions
INSTALLATION & OPERATION MANUAL Specifications and Dimensions Amp Draw CONTROL DISPLAY AND INTERFACE 120 VAC, 1 Ph, 60 Hz 240 VAC, 1 Ph, 60 Hz 1.6 Amps 1.2 Amps OUTDOOR FLUE COVER 30.38” (772 MM) Water Inlet 14.63” Water Outlet 10.14”... -
Page 13: Venting
90-degree Elbow Z-Flex 2SVSTEX0490 See Table H for appliance category requirements. D15 - Vertical Raypak 014289 Horizontal Cap Table I. Vent Terminations Combustion Heater Venting... -
Page 14: Support Of Vent Stack
INSTALLATION & OPERATION MANUAL Support of Vent Stack U.S. Venting Installations The weight of the vent stack or chimney must not rest Refer to the latest edition of the National Fuel Gas Code. on the heater vent connection. Support must be provided Vent termination requirements are as follows: in compliance with applicable codes. -
Page 15: Venting Installation Tips
INSTALLATION & OPERATION MANUAL Venting Installation Tips NOTE: A vent adapter (field-supplied) must be used to connect Type B vent to the unit. Support piping: • horizontal runs—at least every 5 ft. (1.5 m) Termination • vertical runs—use braces The vent terminal should be vertical and should terminate •... -
Page 16: Installation
INSTALLATION & OPERATION MANUAL Horizontal Through-the-Wall Venting FLUE EXHAUST INSULATED EXHAUST VENT CAP (Category III) VENTING 12" MIN (305 mm) Installation These installations utilize the heater’s internal blower to vent the combustion products to the outdoors. Combustion air is taken from inside the room and the vent is installed horizontally through the wall to the outdoors. -
Page 17: Direct Vent-Vertical
INSTALLATION & OPERATION MANUAL Care must be taken during assembly that all joints are Use only the special gas vent pipes listed for use with sealed properly and are airtight. Category III gas burning heaters, such as the AL29- 4C stainless steel vents offered by DuraVent (www. The vent must be installed to prevent the potential duravent.com). -
Page 18: Gas Supply Connections
INSTALLATION & OPERATION MANUAL Gas Supply Connections VERTICAL VENT 3’ MIN H EAT ER CAP TERMINATION (915 MM) G AS J AC KET INTAKE VENT SU PPLY M AN U AL I N LET SH U TO FF 3’ MIN VALVE (915 MM) 1’... -
Page 19: Gas Pressure Adjustment Locations
INSTALLATION & OPERATION MANUAL MANUAL Gas Regulator Best Practices SHUTOFF VALVE From the gas pressure regulator, it is recommended to UNION have no less than 10 pipe diameters of straight smooth pipe downstream of the regulator discharge and to have no less than 10 linear feet (not including fittings) between the regulator and the inlet to the appliance for proper operation. -
Page 20: Protek Shield Assembly
INSTALLATION & OPERATION MANUAL High-temperature CPVC header flanges and header CAUTION: Do not use tools to remove (twist) the flange nuts are provided. If there is any possibility of back- ProTek Shield Assembly or the wing nut on the stud of siphoning when the pump stops, it is highly recommended the ProTek Shield Assembly. -
Page 21: Internal Automatic Bypass Valve
BYPASS SHAFT overtime and may not operate correctly if installed in a different orientation. Do not over-tighten. Install pressure relief valve hand-tight, plus a 1/2 turn. Use Raypak PRV kit (018936F) and Figure 23 below to properly plumb the BYPASS PRV. - Page 22 INSTALLATION & OPERATION MANUAL NOTE: To avoid water damage or scalding due to valve operation, drain pipe must be connected to the outlet of the PRV and run to a safe place of discharge. Drain pipe must be the same size as the valve discharge connection throughout its entire length and must pitch downward from the valve.
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Page 23: Plumbing Diagrams
INSTALLATION & OPERATION MANUAL Plumbing Diagrams Water Connections VALVE SIDE A CHEMICAL CLOSED WHEN SYSTEM INSERTION POINT IS HEATING THE POOL 3-WAY VALVE VALVE SIDE B CLOSED WHEN SYSTEM IS HEATING THE SPA POOL HEATER WITH INTERNAL BYPASS BYPASS TO SPA VALVE FROM SPA COARSE... -
Page 24: Water/Flue Connection Reversal
INSTALLATION & OPERATION MANUAL 5. ELECTRICAL WIRING Water/Flue Connection Reversal The heater is designed so that the control panel along with NOTE: If it is necessary to replace any of the original the top can rotate in 90-degree increments to face the user. wiring, use 150°C wire or its equivalent. -
Page 25: Transformer Wiring
INSTALLATION & OPERATION MANUAL Transformer Wiring 240 VAC Wiring For 240 VAC input power to the unit, connect the black wires to the L1 or hot leg of the power supply. Connect CAUTION If the transformer’s primary side is wired for the red and red/white wires to the “L2”... -
Page 26: Controls Wiring Diagram
INSTALLATION & OPERATION MANUAL 6. CONTROLS WIRING DIAGRAM 240V AND 120V OPERATION HIGH TENSION HIGH TENSION INLET TEMPERATURE INLET TEMPERATURE OUTLET TEMPERATURE OUTLET TEMPERATURE SENSOR SENSOR SENSOR SENSOR WATER PRESSURE / FLOW SWITCH IGNITOR IGNITOR HI TEMP LIMIT SWITCH #1 G BK G BK NO –... -
Page 27: Controls
INSTALLATION & OPERATION MANUAL 7. CONTROLS ROTATE THE TOP CONTROL SCREW HOLE BEZEL SCREW HOLE CONTROLS HARNESS F10671 WATER PRESSURE SWITCH INLET SENSOR PROTEK Figure 34. Heater Top Removal SHIELD OUTLET SENSOR ASSY UNITHERM Control Adjustments HL1 - HIGH TEMP. LIMIT GOVERNOR HL2 - HIGH TEMP. -
Page 28: Operation
INSTALLATION & OPERATION MANUAL Press the DOWN key. The "Hours" run time indicates the Operation total hours of operation for the pool heater, as measured by the amount of time that the gas valve has been powered. In the POOL or SPA modes, the actual water temperature is displayed along with the desired water temperature The "Cycles"... -
Page 29: Auxiliary Output
INSTALLATION & OPERATION MANUAL Vent Temperature Pool Est Pool Est 11500 gl 11500 gl Heat Time Heat Time 97 min 97 min Press the DOWN key. The Vent Temperature screen indicates the temperature sensed in the vent. Spa Est Spa Est 1000 gl 1000 gl Vent Temperature... -
Page 30: Flow Monitoring
INSTALLATION & OPERATION MANUAL Available in some configura�ons and kits Flame Strength Flame Strength Flame Strength 9.5uA 9.5uA Supply Voltage Supply Voltage Supply Voltage Run Counters Hours Hours Power Power Cycles Cycles Faults History Last Err Last Err DOWN DOWN Inlet Temp Fail Inlet Temp Fail OFF mode... -
Page 31: Program Menu
INSTALLATION & OPERATION MANUAL Program Menu Language Selection To access PROGRAM menu, press and hold SERVICE Initial display in PROGRAM Menus is "Language" and MODE keys simultaneously for 5 to 7-seconds until selection. "Language" appears on the display. The UP and DOWN keys will select English, Spanish or French language for all menus and Display messages. - Page 32 The UP or DOWN keys will select "Enabled" or "Disabled". By default, Pump Control option is Disabled. Pump Control is compatible with Raypak Protégé VSP and EVP variable speed pumps. When "Pump Control" is enabled, the speed configuration sub-menus are displayed.
- Page 33 INSTALLATION & OPERATION MANUAL Opera�on Mode WiFi Reset Pool Available in some WiFi Reset WiFi Reset configura�ons and kits WiFi Ini�alized WiFi Ini�alized MODE MODE MODE MODE 5 sec PROGRAM Menu Auxiliary Modes Language Automa�on Mode Automa�on Mode Language Language Enabled Enabled English...
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Page 34: Control Lockout
INSTALLATION & OPERATION MANUAL Control Lockout Status and Diagnostics The heater is equipped with a Control Lockout feature The LCD displays a variety of status and diagnostic to prevent unauthorized tampering or adjustment of the messages, depending on the operating conditions. control settings. - Page 35 INSTALLATION & OPERATION MANUAL The following conditions are displayed in Pool, Spa and The following conditions are displayed only while there is a Remote modes when there are active fault conditions. demand for heat present. Display Condition Display Condition Flame Lost Flame was not detected when heating.
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Page 36: Remote Mode Selector - Installation And Operation
INSTALLATION & OPERATION MANUAL WARNING The ability to properly perform service on Activating the Remote this equipment requires certain expertise, mechanical To activate or deactivate the remote function, press and skills, tools, and equipment. If you do not possess hold the UP and DOWN arrow keys simultaneously for 3 these, do not attempt to perform any service on this to 5-seconds. - Page 37 INSTALLATION & OPERATION MANUAL 2-Wire Remote Control (On-Off) 3-Wire Remote Control Using Three- Position Selector (Pool-Off-Spa, or Low-Off- This application assumes that only one heating function High) (pool or spa) is required. 1. Turn on power to the heater. This application assumes that both heating functions (pool and spa) are required.
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Page 38: Time Clock/Fireman's Switch
INSTALLATION & OPERATION MANUAL Time Clock/Fireman’s Switch Water Pressure Switch Adjustment To operate the heater with a time clock, connect the timer When the heater is located below the level of the spa or to the clock/fireman’s switch connection in the heater’s pool, it may be necessary to adjust the pressure switch to wiring. - Page 39 INSTALLATION & OPERATION MANUAL High Limits MAY REQUIRE ADJUSTMENT The heater is equipped with two high limits, both are FOR LOWER PRESSURE automatic and are located in the inlet/outlet header. Although both limits are preset to auto-reset, the control board will request the operator to press "MODE" key if either limit is tripped while the heater is running.
- Page 40 INSTALLATION & OPERATION MANUAL Air Pressure Switches and Hoses Use next illustration as reference to check correct connection of air pressure switches and hoses. GAS VALVE VENT PRESSURE SWITCH SPARK IGNITER FLUE SENSOR NC - COM 240V NO - COM NC - COM AIR PRESSURE SWITCH-PRESSURE...
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Page 41: Orifice Removal
INSTALLATION & OPERATION MANUAL Orifice Removal Pockets / Model Gas Type Finish Notches 1. Locate and close the external manual shutoff valve. Natural None 2. Loosen the external gas union. 3. Locate and remove jacket top. Propane Black 4. Locate and remove the four (4) bolts & nuts holding the gas orifice in place. - Page 42 INSTALLATION & OPERATION MANUAL 2. Remove top cover. Disconnect power leads from rocker switch along with the cable attached to the user interface. Then set cover aside. (*It will be easier GAS VALVE to work on heater with the cover totally removed but might not be necessary*).
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Page 43: Desooting Procedure
INSTALLATION & OPERATION MANUAL 5. Reinstall retainer plug, taking care to lubricate Desooting Procedure gasket with a non-petroleum based grease such as AquaLube. WARNING: Soot Is Combustible. Exercise Extreme Care. UG PLUG Soot will clog areas between fins and cause eventual tube failure. -
Page 44: Operating Instructions
INSTALLATION & OPERATION MANUAL 8. OPERATING WARNING: Should overheating occur or the gas supply fail to shut off, turn off the manual gas control to INSTRUCTIONS the appliance. Before Start-Up AVERTISSEMENT: En cas de surchauffe ou si l’alimentation en gaz ne s’arrete pas, fermez Burners manueiiement ie robinet d’arret de l’admission de gaz. - Page 45 INSTALLATION & OPERATION MANUAL OPERATING INSTRUCTIONS AND SHUTOFF PROCEDURES - DIRECT IGNITION SYSTEMS FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life. A.
- Page 46 INSTALLATION & OPERATION MANUAL INSTRUCTIONS D'UTILISATION ET PROCÉDURES D'ARRÊT MODÈLES NUMÉRIQUES À ALLUMAGE ÉLECTRONIQUE SYSTÈME D'ALLUMAGE DIRECT POUR VOTRE SÉCURITÉ LISEZ AVANT DE METTRE EN MARCHE • Appelez immédiatement votre fournisseur à AVERTISSEMENT: Quiconque ne respecte pas gaz depuis un voisin. Suivez les instructions du lettre les instructions dans la prèsente notice risque de fournisseur.
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Page 47: Maintenance And Care
INSTALLATION & OPERATION MANUAL COLD CLIMATE: Prolonged operation with water 9. MAINTENANCE AND CARE temperatures below 50°F (10°C) is not recommended. When starting the heater with water temperatures below WARNING: Check the heater for possible rodent 50°F (10°C), operate the heater continuously until higher nests after long periods of non-use. -
Page 48: Troubleshooting
INSTALLATION & OPERATION MANUAL 10. TROUBLESHOOTING IMPORTANT NOTICE: These instructions are intended for the use of qualified personnel who are specifically trained and experienced in the installation of this type of heating equipment and related system components. Installation and service personnel may be required by some states to be licensed. Persons not qualified shall not attempt to install this equipment nor attempt repairs according to these instructions. -
Page 49: Operation And Troubleshooting - Flow Chart
Check Temperature setpoint, water temperature and proper keypad operation. Unit Shuts off? • Remove gas valve lead at module; if valve closes, recheck temperature controller and wiring; if not, replace gas valve. NOTE: For more details please visit: Troubleshooting https://www.raypak.com/support/tech-corner/avia- completed troubleshooting/... -
Page 50: Control Logic - Flow Chart
INSTALLATION & OPERATION MANUAL Control Logic - Flow Chart Control Logic – Flow Chart Below Temperature-Resistance Above Fahrenheit (°F) Celsius (°C) Inlet Sensor (kΩ) open short Outlet Sensor (kΩ) open short Below Temperature-Resistance Above START Fahrenheit (°F) < 7.5 Celsius (°C) <... -
Page 51: Connect To Wi-Fi With Raymote
2. Find the Raymote mobile app icon on your device. to add your AVIA heaters via the Raymote mobile app. See Figure 76. See Figure 80. 12:00 Figure 76. Find your Raymote Mobile App Icon Figure 74. Welcome Raypak Dashboard... -
Page 52: Preparing The Unit For Connection
INSTALLATION & OPERATION MANUAL Add a New Heater to Raymote 3. Open the Raymote mobile app and log in with your user name and password. See Figure 77. 1. In the Raymote app, press the menu button located at the top left corner of the screen, then press "+ Add new device". - Page 53 INSTALLATION & OPERATION MANUAL 2. "Check your Device" screen will appear. Ensure to NOTE: The first time you use a new phone, the Raymote have AVIA heater powered and Wi-Fi signal available mobile app may require you grant permission to access in the area, then press "Start"...
- Page 54 INSTALLATION & OPERATION MANUAL 3. In Android: Depending on your configuration, one 4. In iPhone: Raymote app will start to scan nearby or more devices will appear on the app. Select the Heaters. If you have multiple units ready to connect, HOTSPOT identifier that matches the unit's display stand closer to the unit you want to connect first.
- Page 55 INSTALLATION & OPERATION MANUAL 5. The "Wi-Fi setup" screen will appear. Select or enter IMPORTANT: Raymote Wi-Fi module works with 2.4GHz the Wi-Fi network you want your unit to be connected Wi-Fi signals only. to and enter the network password. See Figure 85. Ensure to have a strong signal near the Heater, the Wi-Fi 6.
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Page 56: For Iphone 6 And Earlier Versions
INSTALLATION & OPERATION MANUAL For iPhone 6 and Earlier Versions 1. The "Wi-Fi setup" screen will appear. Select or enter the Wi-Fi network you want your unit to be connected to and enter the network password. See Figure 87. 2. Press the "Continue" button. Figure 89. - Page 57 INSTALLATION & OPERATION MANUAL 5. On the top left corner of the screen, press the 8. A notification tab will confirm that iPhone is now "Settings" button to go the Settings menu. See connected to the unit. Press the notification tab or Figure 91.
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Page 58: Avia Heater Setup
INSTALLATION & OPERATION MANUAL AVIA Heater Setup 1. Your device is now connected to Wi-Fi. You can change the name of your device here. See Figure 96. Figure 97. Device Setup Review 12. RAYMOTE MOBILE APP User and Organization Settings Figure 96. - Page 59 INSTALLATION & OPERATION MANUAL Figure 98. Settings - Client Accounts...
- Page 60 INSTALLATION & OPERATION MANUAL Figure 99. Settings - Partner Accounts...
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Page 61: Help And Tech Support
Help and Tech Support • In-App access to Raypak Tech Corner collection. Raymote App provides direct access to technical You can find here detailed instructions for Raypak support for Raypak heaters, service kits, I&O manuals products and service kits. and Raymote topics: 1. -
Page 62: Main View
• Raymote organization list can handle 1 or multiple added in to your Raymote Organization. Commercial Residential Raypak heaters equipped with Raymote. • Each heater is represented by a tile with its name and an overview of the heater operation parameters. -
Page 63: Automation
See Figure 102 and Figure 103. NOTE: Use your smartphone camera to access detailed instructions for Auxiliary output scheduling with Raymote. https://www.raypak.com/support/tech-corner/raymote- automation/ ADD THE FIRST AUTOMATION ADD MORE AUTOMATION... - Page 64 INSTALLATION & OPERATION MANUAL SELECT A TRIGGER CONFIGURE TRIGGERING SELECT AN ACTION CONFIGURE THE ACTION Figure 103. Set New Automation...
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Page 65: Pool-Spa Mode Screen
INSTALLATION & OPERATION MANUAL Pool-Spa Mode Screen NOTE: When OFF is selected, the setpoint slider is disabled. The Mode Screen contains the main controls for the heater. Operation mode and setpoint can be selected from NOTE: When the unit is controlled with remote mode, this screen. - Page 66 INSTALLATION & OPERATION MANUAL Heater Name • Spark is displayed during the ignition trial. • Heater name is defined during the Heater connection • Heating is shown when unit has established a solid and setup. It can be changed anytime from the Heater flame and the unit is heating.
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Page 67: Accessories Screen
Some controls are application dependent and may not be available on all units. When a control or set of controls are This screen also provides control to Raypak Protege not available, these will be grayed out. variable speed pump when connected to the heater. See Figure 105. -
Page 68: Reset Wi-Fi Credentials
INSTALLATION & OPERATION MANUAL Reset Wi-Fi Credentials Reconnect to Wi-Fi Resetting the Wi-Fi is useful when the heater is trying to Follow the next steps to reconnect a Heater already connect to a Wi-Fi signal that is not available or has been registered in Raymote, to a new Wi-Fi network or after a changed. - Page 69 INSTALLATION & OPERATION MANUAL Figure 112. Select Reconfigure Figure 111. Heater Settings Screen 3. Click in the 3-dots icon again. The action menu is displayed. In “Actions” menu, select the option “Reconfigure”. Figure 113. Confirm Selection...
- Page 70 INSTALLATION & OPERATION MANUAL 4. "Check your Device" screen will appear. Ensure to have the heater powered and Wi-Fi signal available in the area, then press "Ready" button. See Figure 114. Figure 114. Check your Unit 5. In Android: Depending on your configuration, one or more devices will appear on the app.
- Page 71 INSTALLATION & OPERATION MANUAL Press "Join" to select the displayed heater that 7. The "Wi-Fi setup" screen will appear. Select or enter matches the HOTSPOT identifier, or press "Cancel" the Wi-Fi network you want your unit to be connected to start the process again. See Figure 116. to and enter the network password.
- Page 72 INSTALLATION & OPERATION MANUAL 11. Press the "Set up as new" button to enter unit IMPORTANT: Raymote Wi-Fi module works with 2.4GHz location, and other helpful info for future references. Wi-Fi signals only. Press the "Apply recently used profile" button to use information previously applied to other heaters.
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Page 73: Add A New User To Your Organization
INSTALLATION & OPERATION MANUAL Add a New User to your Organization • In Raymote Partner accounts, you can add members of your company to gain access to Heaters and Clients • As the Organization owner, you can add members of registered within your Organization. - Page 74 INSTALLATION & OPERATION MANUAL Add a Member to your Organization 3. Go to "Members" tab. Member’s list is displayed. 4. Click on the top-right icon to [Invite a New Member]. 1. In your smartphone open Raymote app. 2. Click on top-left "User menu". Then, select "My Organization"...
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Page 75: Client Accounts: Invite A Contractor
INSTALLATION & OPERATION MANUAL Client Accounts: Invite a Contractor By inviting a Contractor or Distributor, you are giving access to Heaters available in your organization to a third- party organization. You can condition the access to your invited contractor as follows: •... - Page 76 INSTALLATION & OPERATION MANUAL 4. Organization Settings page is displayed. 5. Go to [Contractor] tab, and press [Invite Contractor]. Figure 127. Click on “Invite Contractor” Figure 128. Enter Contractor Email and Access Level 7. When ready, press [Invite]. An invitation/request will IMPORTANT: Contractor must have an active Raymote be sent to the contractor's Raymote account.
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Page 77: Partner Accounts: Invite New Clients
INSTALLATION & OPERATION MANUAL Partner Accounts: Invite new Clients With a Raymote Partner account, “Contractor” or “Distributor”, you can: •Invite and Manage New Clients •Connect and configure your clients' heaters •Monitor and Control Residential and Commercial heaters •Create automation Routines and Alerts for your clients •Invite Members to your Organization 1. - Page 78 INSTALLATION & OPERATION MANUAL 4. Fill New Client form with your client's email, name, and address. 5. When ready, press [Create new client]. An Raymote invite email will be sent to your new client. Figure 132. Access your Client's Heaters Figure 131.
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Page 79: Switch To Other Organizations
INSTALLATION & OPERATION MANUAL Switch to other Organizations 3. In "Organization Settings" page, select "Switch organization" option. If your Raymote organization has 1 or more sub 4. “Choose organization” screen will be displayed and it organizations, you can switch to other organization by will show all the available organizations. -
Page 80: Connectivity Troubleshooting
INSTALLATION & OPERATION MANUAL Connectivity Troubleshooting 1. With your cellphone check that Wi-Fi signal is available next to the unit. Ensure that your Wi-Fi Wi-Fi Wi-Fi network meets these specifications: Router Extender • Supported Networks - Wi-Fi 2.4GHz (802.11 b/g/n). •... -
Page 81: Auxiliary Control Output
Black and Red NOTE: Use your smartphone camera to access detailed Normally Closed Black and White instructions for Auxiliary output scheduling with Raymote. https://www.raypak.com/support/tech-corner/ raymote-automation/ Table S. Auxiliary Terminals and Ratings CAUTION: Do not exceed Auxiliary relay rating. Check power requirements of any electric component connected to this device, following the applicable installation norms and requirements. - Page 82 INSTALLATION & OPERATION MANUAL NOTE: P9 Auxiliary is a dry contact output: It requires CAUTION: Load on P9 must not exceed 3 Amps. If external power supply to energize connected devices. the load is larger than 3 Amps, use P9 auxiliary output to See Figure 145.
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Page 83: Replacement Parts
INSTALLATION & OPERATION MANUAL NOTE: Ensure to select proper relay coil voltage and terminal current rating per your application. ● Always check the voltage specification of the field-supplied relay. Check coil activation voltage. ● When using power from the 24V AC transformer, ensure to use a relay with coil voltage for 24V AC. -
Page 84: Illustrated Parts List
INSTALLATION & OPERATION MANUAL 15. ILLUSTRATED PARTS LIST 18-S 18-S 10-S 13-S 11-S 12-S 16-S 15-S 14-S 17-S... -
Page 85: Heat Exchanger
INSTALLATION & OPERATION MANUAL REFRACTORY ASSY. TUBE BUNDLE HEAT EXCHANGER IGNITION BOARD & TRANSFORMER... -
Page 86: Gas Orifice
INSTALLATION & OPERATION MANUAL TOP COVER ASSY. BLOWER ASSY. 4-M 5-M 10-M GAS ORIFICE GAS VALVE GAS ORIFICE ADAPTER GAS LINE... - Page 87 INSTALLATION & OPERATION MANUAL BURNER ASSY. IGNITER TENSION WIRE...
- Page 88 INSTALLATION & OPERATION MANUAL FLUE EXHAUST, FLUE ADAPTER & VENT SENSOR PRV LINE 11-M (OPTIONAL)
- Page 89 INSTALLATION & OPERATION MANUAL HEAT EXCHANGER & MISC. COMPONENTS 12-M 12-H 13-H 10-H 10-C 11-H 16-H CPVC CONNECTIONS 15-H 14-H...
- Page 90 INSTALLATION & OPERATION MANUAL CALL DESCRIPTION 264A 404A BURNER Kit-Burner 018873F 018873F Kit-Burner Gasket 018878F 018878F CONTROLS Kit-Temp Sensor Limit 018853F 018853F Kit-Ignition Board 018857F 018933F Kit-Transformer 120/240/24V 018858F 018858F Kit-Pressure Vent 018928F 018928F Kit-Pressure Air 018929F 018929F Kit-Pressure Differential 018930F 018931F Kit-Temperature Inlet Sensor...
- Page 91 INSTALLATION & OPERATION MANUAL MISCELLANEOUS COMPONENTS 264A 404A Kit-Top Cover Assy 018852F 018852F Kit-Top Lid 018902F 018902F Kit-Rocker Switch SPST 009493F 009493F Kit-Display Assembly 018904F 018904F Kit-Top Clip Assy 018905F 018905F Kit-Top Knurled Screw Assy 018906F 018906F 10-M Kit-Display Gasket 018921F 018921F Kit-Power Cable Grommet...
- Page 92 018868F 018869F * Gas conversions are to be done only by a qualified agency. If you need information for an older model heater, go to the Raypak website’s model number history: https://www.raypak. com/technical-resources/documents/ link; or contact your Raypak representative for assistance.
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Page 93: Important Instructions For The Commonwealth Of Massachusetts
INSTALLATION & OPERATION MANUAL 16. IMPORTANT INSTRUCTIONS FOR THE COMMONWEALTH OF MASSACHUSETTS 2. Product Approved side wall horizontally-vented gas-fueled The Commonwealth of Massachusetts requires compliance with equipment installed in a room or structure separate from regulation 248 CMR 4.00 and 5.00 for installation of through – the the dwelling, building or structure used in whole or in part for –... -
Page 94: Qr Codes
View this Installation Manual on your smart device. The QR Codes will take you to the most current version of this manual. Previous versions of manuals can be found in the document library at Raypak.com. P/N: 100-10000111 AVIA Operation Instructions... - Page 95 INSTALLATION & OPERATION MANUAL Notes Raypak, Inc., 2151 Eastman Avenue, Oxnard, CA 93030 (805) 278-5300 Litho in U.S.A.
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