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IOM-WQ-CWS-200HF Installation, Operation and Maintenance 2" Commercial Water Softener Systems Series: CWS-200HF, CWSP-200HF CWS-200HF Simplex Systems CWSP-200HF Duplex, and Triplex Progressive Systems...
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Congratulations on your purchase of this Watts commercial water softening solution. ® You have made a great choice to protect your plumbing system against the damaging effects of hard water. This system has been engineered for trouble free operation and produced using top quality components. Simple programming, corrosion resistant mineral tank(s) and an easy to service design ensures this system will be durable and easy to maintain.
- Hydrocarbons such as kerosene, benzene, gasoline, etc may damage products that contain o-rings or plastic components. If you are unsure about installing your Watts water softener Exposure to such hydrocarbons may cause the products to contact a Watts representative or consult a professional water leak.
Replacement Parts - CWS-200HF Control Valve Body ..44 bed has captured, sending them to drain. Replacement parts - CWS-200HF Brine System ...45 Step 2- Brine Draw Replacement Parts - 2”...
NOTICE Flow rates listed above are based on pressure drop only. Selecting a system based on pressure drop alone does not guar- Ordering Information for 2" Simplex (CWS-200HF), Duplex, and Triplex (CWSP-200HF) Softeners NOTICE expressed above are per tank. Flow rates listed at 25psi drops are for intermittent peak flow rates and are not to be used as continuous flows.
Hardness (maximum) ... Depends on customer’s series number. If any components are missing or damaged acceptable hardness contact your Watts representative. If they can not be reached leakage level contact Watts customer service at 1-800-659-8400.
General Installation Instructions tank threaded connection. 5*. Install flow meter(s). For CWS-200HF Simplex and 1. Turn off water heater(s). CWSP-200HF Progressive Series systems, apply a suitable 2. Turn off the main water supply to the building and open a treated...
8*. Install an inlet water sample port in the supply line and close it. 5. Press and hold Regen button for >3 sec to manually start the 9*. If risk of vacuum exists, install Watts # 0556031 vacuum regen cycle, place the system into the backwash position.
THIS DRAWING DISCLOSES CONFIDENTIAL AND OTHER DATA OF A PROPRIETARY NATURE OWNED BY WATTS WATER .XXX[0.XX] ±.125[3.175] MATERIAL: TECHNOLOGIES, INC AND MAY NOT BE USED OR DISCLOSED TO OTHERS WITHOUT THE PRIOR WRITTEN CONSENT OF WATTS .XX[0.X] ±.25[6.35] EDP NO.:...
Installation Diagrams - Series CWS-200HF Duplex Systems TOP VIEW POWER CORD BRINE TANK POWER CORD Top View BYPASS VALVE (NORMALLY CLOSED) VACUUM RELIEF HEADER PIPE OUTLET UNION 2" METER 2" METER ISOLATION VALVE Side View INLET OUTLET POWER CORD POWER CORD...
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Installation Diagrams - Series CWS-200HF Triplex Systems Top View POWER CORD POWER CORD POWER CORD BRINE TANK TOP VIEW BYPASS VALVE (NORMALLY CLOSED) 2" METER 2" METER 2" METER VACUUM RELIEF HEADER PIPE OUTLET UNION ISOLATION VALVE INLET POWER CORD...
Controller Electrical Connections Electrical Connections: NOTICE Power supply and drive motor cables include cable harnesses that are already connected to the control board. If these cable need to be disconnected from the control board, pull on the white connectors while rocking side to side. DO NOT pull on the wires.
Wiring Instruction Page 6 WS2H, WS2HF, and WS3 Manual MAIN PC BOARD POD Display Connection Power Supply Programming Port COMM IN Flow Meter AUX Input Battery COMM OUT USB Port Drive Motor Expansion port 1 Expansion port 2 AUX Drive Motor Bypass Motor Item Board label...
Controller Programming and Operation WS2H, WS2HF, and WS3 Manual Page 9 BUTTON FUNCTION AND PROGRAMMING KEY SEQUENCE STANDBY ON LINE REGEN Standby LED Online LED Regen LED • Signals that a unit • Signals that a unit is • Signals that a unit is is not in service, or currently in service currently in regen...
Page 10 Controller Programming and Operation WS2H, WS2HF, and WS3 Manual PROGRAMMING QUICK REFERENCE MAIN SETUP MENU USER 1 INTALLER 1 SYSTEM SETUP 1 Capacity remaining Set the inlet Select a language water hardness USER 2 INTALLER 2 SYSTEM SETUP 2 Single unit days remaining Set day override (Single units only)
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Controller Programming and Operation Page 10 WS2H, WS2HF, and WS3 Manual PROGRAMMING QUICK REFERENCE EXPANSION SETUP 1 CYCLE SETUP 1-A Using UP or DOWN, select the Select the first step of expansion port to set up. Use the primary cycle SET CLOCK to return to main menu EXPANSION SETUP 2 Select expansion option...
Controller Programming and Operation Page 10 WS2H, WS2HF, and WS3 Manual PROGRAMMING QUICK REFERENCE DIAGNOSTICS 1 HISTORY 1 Days since last regeneration Total days since startup DIAGNOSTICS 2 HISTORY 2 Volume since last regeneration Total regenerations since startup DIAGNOSTICS 3 HISTORY 3 Reserve history Total gallons since startup...
Controller Programming and Operation Page 12 WS2H, WS2HF, and WS3 Manual TYPICAL USER SCREENS USER 1 - Capacity Remaining USER 1 • Displays the unit’s current capacity remaining • This screen does not display on units with volumetric capacity turned off •...
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Controller Programming and Operation WS2H, WS2HF, and WS3 Manual Page 13 TYPICAL USER SCREENS (CONTINUED) USER 6 – Flow Rate, System USER 6 • Displays the current combined flow rate of all the units in the system • This screen does not display on single tank units or systems with volumetric capacity turned USER 7 –...
Controller Programming and Operation Page 14 WS2H, WS2HF, and WS3 Manual SETTING TIME OF DAY AND DATE SET TIME AND DATE Accessed by pressing Set Clock while in the User Screens. Use UP or DOWN arrows to scroll through the available settings. RETURN TO NORMAL OPERATION NOTIFICATIONS...
Controller Programming and Operation WS2H, WS2HF, and WS3 Manual Page 15 MAIN MENU SCREEN Accessed by pressing NEXT and DOWN simultaneously for >3 seconds while in one of the user screens. INSTALLER SETUP - Setup items under the Installer Setup Screens section SYSTEM SETUP - Setup items in the System Setup Screens section CYCLE SETUP - Setup the primary and secondary regeneration cycles MAIN MENU...
Controller Programming and Operation Page 16 WS2H, WS2HF, and WS3 Manual SYSTEM SETUP SCREENS Accessed by pressing NEXT and DOWN simultaneously for >3 seconds and selecting SYSTEM SETUP from the Main Menu. On multi-unit systems, only program the main valve number one or the LEAD unit.
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Controller Programming and Operation WS2H, WS2HF, and WS3 Manual Page 17 SYSTEM SETUP SCREENS (CONTINUED) • Delayed systems will flag LEAD units based on LAG capacity, but will not alternate with remaining capacity until the next available delayed time. - Day override •...
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Controller Programming and Operation Page 18 WS2H, WS2HF, and WS3 Manual SYSTEM SETUP SCREENS (CONTINUED) Separate Source • Each unit has isolation to control system operation and will not supply service water during regeneration • Drive timing will keep units isolated through the entire regeneration sequence Simple Alt Sharing MAV •...
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Controller Programming and Operation WS2H, WS2HF, and WS3 Manual Page 19 SYSTEM SETUP SCREENS (CONTINUED) SYSTEM SETUP 9 - Regeneration control SYSTEM SETUP 9 Delayed 1 – 4 • Delays regeneration of units upon reaching 0 gallons capacity • Allows setting of up to 4 regeneration windows per day •...
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Controller Programming and Operation Page 20 WS2H, WS2HF, and WS3 Manual SYSTEM SETUP SCREENS (CONTINUED) SYSTEM SETUP 11A SYSTEM SETUP 11A - Level Input option selected SET METER PULSES Set a time duration of switch closure when Level option is selected PULSES PER GALLON SYSTEM SETUP 12 - Meter Size Selection SYSTEM SETUP 12...
Controller Programming and Operation WS2H, WS2HF, and WS3 Manual Page 21 CYCLE SETUP SCREENS Accessed by pressing NEXT and DOWN simultaneously for >3 seconds and selecting CYCLE SETUP from the Main Menu. CYCLE SETUP 1A CYCLE SETUP 1A Select first step of the primary regeneration cycle. CYCLE SETUP 1B CYCLE SETUP 1B Select the time of duration for the first step of the primary regeneration cycle.
Controller Programming and Operation Page 22 WS2H, WS2HF, and WS3 Manual CYCLE SETUP SCREENS (CONTINUED) CYCLE SETUP 3C CYCLE SETUP 3C Select the second step of the secondary regeneration cycle. SECONDARY CYCLE STEP 6 FILL HOLD Continue selecting the step type and entering the duration until the secondary regeneration SLOW RINSE cycle has been defined.
Controller Programming and Operation WS2H, WS2HF, and WS3 Manual Page 23 EXPANSION SETUP SCREENS Accessed by pressing NEXT and DOWN simultaneously for >3 seconds and selecting EXPANSION SETUP from the Main Menu. EXPANSION SETUP 1 EXPANSION SETUP 1 Select the expanison port, 1 or 2, that you will modify. EXPANSION SETUP 2 EXPANSION SETUP 2 Select the installed expansion board or OFF if no expansion board is installed.
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Controller Programming and Operation Page 24 WS2H, WS2HF, and WS3 Manual EXPANSION SETUP SCREENS (CONTINUED) EXPANSION SETUP 2B-1A SERVICE VOLUME EXPANSION SETUP 2B-1A • Enter the volume at which the relay should energize EXPANSION SETUP 2B-1B SERVICE VOLUME EXPANSION SETUP 2B-1B •...
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Controller Programming and Operation WS2H, WS2HF, and WS3 Manual Page 25 EXPANSION SETUP SCREENS (CONTINUED) EXPANSION SETUP 2B-5A REGEN VOLUME EXPANSION SETUP 2B-5A • Enter the volume at which the relay should energize EXPANSION SETUP 2B-5B REGEN VOLUME EXPANSION SETUP 2B-5B •...
Controller Programming and Operation Page 26 WS2H, WS2HF, and WS3 Manual INSTALLER SETUP SCREENS Accessed by pressing NEXT and DOWN simultaneously for >3 seconds and selecting INSTALLER SETUP from the Main Menu. INSTALLER 1 – Set hardness INSTALLER 1 Set the inlet water hardness, in grains. •...
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Controller Programming and Operation WS2H, WS2HF, and WS3 Manual Page 27 INSTALLER SETUP SCREENS (CONTINUED) INSTALLER 6 – Set Delayed Regeneration Close Time Minute INSTALLER 6 • Set delayed time of regeneration, minute • When configured for multiple delayed regeneration windows, repeat Installer steps 3 through 6 for each additional window INSTALLER 7 –...
Controller Programming and Operation Page 28 WS2H, WS2HF, and WS3 Manual DIAGNOSTIC SCREENS Accessed by pressing UP and DOWN simultaneously for >3 seconds. DIAGNOSTIC 1 DIAGNOSTIC 1 Days since the last regeneration. All Diagnostic History screens are resettable with the History Reset sequence while in the Diagnostics 1 screen.
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Controller Programming and Operation WS2H, WS2HF, and WS3 Manual Page 29 DIAGNOSTIC SCREENS (CONTINUED) DIAGNOSTIC 4A DIAGNOSTIC 4A Hourly history of volume use. Use the UP and DOWN arrow to select the hours of the day. Returns user back to USE Day 0 in Diagnostic 4 screen. DIAGNOSTICS 5 DIAGNOSTIC 5 •...
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Controller Programming and Operation Page 30 WS2H, WS2HF, and WS3 Manual DIAGNOSTIC SCREENS (CONTINUED) DIAGNOSTICS 7A DIAGNOSTIC 7A Total system hourly history of volume. Use UP and DOWN arrows to select the hours of the day from Screen 7. Returns user back to USE Day 0 in Diagnostic 7 screen. DIAGNOSTICS 8 DIAGNOSTIC 8 •...
Controller Programming and Operation WS2H, WS2HF, and WS3 Manual Page 31 VALVE HISTORY Accessed by pressing UP and DOWN simultaneously for >3 seconds, then by pressing UP and DOWN simultaneously again for >3 seconds. Non-Resettable HISTORY 1 HISTORY 1 Total days since startup. Time only accumulates while the unit is plugged in.
Controller Programming and Operation Page 32 WS2H, WS2HF, and WS3 Manual CUSTOM MOTORIZED DRIVE TIMING • Used to alter the standard timing sequence of the motorized isolation valve for SET BYPASS CONTROL HARD WATER BYPASS complete custom timing of the drive circuits NO HARD WATER BYPASS SEPARATE SOURCE INLET - Setup procedure applies to both the “Bypass”...
Replacing the Media 15. Continue to siphon resin until it is completely evacuated from NOTICE the mineral tank. Gravel will clogged the siphon hose and, if Ion exchange resin may need to be replaced periodically it must be removed due to fouling, or to repair or replace a due to physical breakdown caused by chlorine/chloramine damaged distributor tube and screen, must be evacuated by disinfectants, or fouling caused by certain metals such as...
FRONT COVER AND DRIVE ASSEMBLY Drawing No. Order No. Description Quantity Replacement Parts - CWS-200HF Front Cover and Drive Assembly V3068-01 WS2H/3 POD FRONT/BACK COVERS V3082-01 WS2H/3 GRAPHICS POD ASY W/BRD* Optional FRONT COVER AND DRIVE ASSEMBLY V3241-02BOARD WS2H/3 DISPLAY GRPH POD PCB REPL Drawing No.
DRIVE CAP ASSEMBLY, DOWNFLOW PISTON, REGENERANT PISTON, SPACER STACK ASSEMBLY, DRIVE BACKPLATE AND MAIN BODY Order No. Replacement Parts - CWS-200HF Control Valve Body Drawing No. Description Quantity 3” V3275 3/8-16 x 2 1/4 SS Screw DRIVE CAP ASSEMBLY, DOWNFLOW PISTON, REGENERANT PISTON, SPACER STACK...
* V3236-04 WS2H INJECTOR TUBE ASY A thru H contains a V3285 O-RING 213 and a V3286 O-RING 216. WS3 BSPT valves manufactured before January 7, * V3236-04 CWS-200HF INJECTOR TUBE ASY A thru H contains a V3285 O-RING 213 and a V3286 O-RING 216. CWS-300H BSPT valves manufactured before January 7, 2021 and WS3 NPT valves manufactured before August 25, 2021 use a V3670-01 Injector Tube.
Troubleshooting CWS-200HF TROUBLESHOOTING GUIDE CWS-200HF Error Codes Possible Errors Code Possible Errors 1001 No Encoder Pulses 1002 Unexpected Stall, Main Drive 1003 Run Time Too Long, Main Drive 14001 Message Queue Full 15003 Run Time Too Long, Bypass Drive 15010...
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Troubleshooting WS2H, WS2HF, and WS3 Manual Troubleshooting Guide for WS2H, WS2HF, and WS3 Control Valves Page 57 Page 3 Problem Possible Cause Solution 1. No Display on POD a. No power at electric outlet a. Repair outlet or use working outlet b.
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Troubleshooting Page 58 Page 4 Troubleshooting Guide for WS2H, WS2HF, and WS3 Control Valves WS2H, WS2HF, and WS3 Manual Problem Possible Cause Solution 7. Control valve does not a. Bypass/isolation valves in a. Turn bypass/isolation valve’s regenerate automatically bypass position handles to place in service position but does regenerate when b.
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Troubleshooting WS2H, WS2HF, and WS3 Manual Troubleshooting Guide for WS2H, WS2HF, and WS3 Control Valves Page 59 Page 5 Problem Possible Cause Solution 10. Residual regenerant being a. Low water pressure a. Check incoming water pressure delivered to service – water pressure must remain at minimum of 25 psi b.
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Troubleshooting Page 6 Troubleshooting Guide for WS2H, WS2HF, and WS3 Control Valves Page 60 WS2H, WS2HF, and WS3 Manual Problem Possible Cause Solution 14. Err – 1001 = Control a. Motor not inserted fully to a. Disconnect power, make sure motor unable to sense motor engage pinion, motor wires is fully engaged, check for broken...
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Troubleshooting Troubleshooting Guide for WS2H, WS2HF, and WS3 Control Valves Page 7 WS2H, WS2HF, and WS3 Manual Page 61 Problem Possible Cause Solution 16. Err – 1003 = Control valve a. Motor failure during a a. Check motor connections then motor ran too long and regeneration Press NEXT and REGEN buttons for...
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Troubleshooting Page 62 Page 8 Troubleshooting Guide for WS2H, WS2HF, and WS3 Control Valves WS2H, WS2HF, and WS3 Manual Problem Possible Cause Solution 19. Err – 15010 = Motorized a. Foreign material is lodged in a. Open up Motorized Bypass or MAV Bypass or MAV for NHBP Motorized Bypass or MAV for for NHBP and check for foreign...
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Troubleshooting WS2H, WS2HF, and WS3 Manual Troubleshooting Guide for WS2H, WS2HF, and WS3 Control Valves Page 63 Page 9 Problem Possible Cause Solution # of units error: 1) Correct all errors on LAG units Communications has before attempting to reset error on been broken with the LEAD unit unit specified in the error...
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Troubleshooting Page 64 Page 10 Troubleshooting Guide for WS2H, WS2HF, and WS3 Control Valves WS2H, WS2HF, and WS3 Manual Problem Possible Cause Solution 25. Err – 20001 = AUX motor a. Control valve programmed a. Press NEXT and REGEN buttons for ran too long while trying for NHBP or Separate Source about 3 seconds to resynchronize...
Water Softener Flow Diagrams - Down Flow Brining Page 42 WS2H, WS2HF, and WS3 Manual CYCLE POSITIONS / FLOW DIAGRAMS SERVICE Raw Water Inlet Treated Water Outlet BACKWASH Backwash Water to Drain Raw Water Raw/Hard Water is bypassed Inlet during regeneration...
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Water Softener Flow Diagrams - Up Flow Brining WS2H, WS2HF, and WS3 Manual Page 43 CYCLE POSITIONS / FLOW DIAGRAMS (CONTINUED) DRAW Backwash Water to Drain Raw Water Raw/Hard Water is bypassed Inlet during regeneration Regenerant solution being drawn in Injector feed water from Raw Water Inlet...
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Water Softener Flow Diagrams - Down Flow Brining Page 44 WS2H, WS2HF, and WS3 Manual CYCLE POSITIONS / FLOW DIAGRAMS (CONTINUED) RINSE Rinse Water to Drain Raw Water Raw/Hard Water is bypassed Inlet during regeneration SOFT WATER REFILL Raw Water Inlet Treated Water Supply Treated Water to...
Injector Flow Data and Draw Rates WS2H, WS2HF, and WS3 Manual Page 49 STANDARD INJECTOR GRAPHS STANDARD INJECTOR GRAPHS Order No. 68104903 Order No. V3010-2B Order No. V3010-2A Order No. 68104902 US Units US Units US Units US Units Total Total Slow Rinse Slow Rinse...
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Injector Flow Data and Draw Rates Page 50 WS2H, WS2HF, and WS3 Manual STANDARD INJECTOR GRAPHS (CONTINUED) STANDARD INJECTOR GRAPHS (CONTINUED) Order No. 68104902 Order No. 68104903 Order No. V3010-2A Order No. V3010-2B Metric Units Metric Units Metric Units Metric Units Total Total Slow Rinse...
WS2H, WS2HF, and WS3 Manual Page 7 MAV Control TYPICAL SYSTEM EXAMPLES Twin Tank System, Simple Alternator (Sharing a MAV) System consists of 2 power heads, 1 communications cable and 1 MAV Twin Tank System, Simple Alternator (Sharing a MAV) System consists of 2 power heads, 1 communication cable and 1 MAV Electrical Connections: Electrical Connections:...
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Page 8 WS2H, WS2HF, and WS3 Manual Multi-tank System, 3 Unit shown Page 8 WS2H, WS2HF, and WS3 Manual System consists of 3 power heads, 2 communication cables and 3 No Hard Water Bypass (Isolation) valves TYPICAL SYSTEM EXAMPLES (CONTINUED) Page 8 WS2H, WS2HF, and WS3 Manual MAV Control continued...
AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL SHIPMENT. Watts Regulator Co. USA: T: (800) 659-8400 • N. Andover, MA 01845 • Watts.com Canada: T: (888) 208-8927 • Burlington, ON L7L 5H7 •...
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