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Axis A1001 User Manual

Network door controller & entry manager
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AXIS A1001 Network Door Controller & AXIS Entry Manager
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Summary of Contents for Axis A1001

  • Page 1 AXIS A1001 Network Door Controller & AXIS Entry Manager User Manual...
  • Page 2 See Disposal and recycling on page 3 . In this manual, AXIS A1001 Network Door Controller is referred to as: A copy of the original declaration of conformity may be obtained from the Axis product, product, network door controller, and door controller.
  • Page 3 UL: HID iClass RK40, HID SmartID 8031 DSHM, and AptiqQ 装 MTMSK15. 部 分 • The Axis product shall be installed and serviced by a factory trained professional. 0: 表示该有毒有害物质在该部件所有均质材料中的含量均在 • The Axis product shall be installed within the protected premises GB/T 26572标准规定的限量要求以下。...
  • Page 4 • find answers to resolved problems in the FAQ database. Search by product, category, or phrase • report problems to Axis support staff by logging in to your private support area • chat with Axis support staff •...

  • Page 5: Table Of Contents

    Specifications ..........AXIS A1001 Network Door Controller ....... .

  • Page 6: Safety Information

    AXIS A1001 Network Door Controller & AXIS Entry Manager Safety information Safety information Hazard levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 7: Hardware Overview

    AXIS A1001 Network Door Controller & AXIS Entry Manager Hardware overview Hardware overview For specifications of the hardware components, see Specifications on page 64. The hardware overview is divided into the following categories: • Front and back. See page 7 .
  • Page 8 AXIS A1001 Network Door Controller & AXIS Entry Manager Hardware overview DIN clip – lower Part number (P/N) & Serial number (S/N) I/O interface: Reader data connector (READER DATA 1) 10 Reader data connector (READER DATA 2) Reader I/O connector (READER I/O 1)

  • Page 9: Led Indicators

    AXIS A1001 Network Door Controller & AXIS Entry Manager Hardware overview LED indicators, buttons and other hardware: Power LED indicator Status LED indicator Network LED indicator Reader 2 LED indicator (not used) Reader 1 LED indicator (not used) Tampering alarm pin header – front (TF) Tampering alarm pin header –...

  • Page 10: Connectors And Buttons

    AXIS A1001 Network Door Controller & AXIS Entry Manager Hardware overview Lock Green Steady when not energized. Steady when energized. Unlit Floating. Note • The Status LED can be configured to flash while an event is active. • The Status LED can be configured to flash for identifying the unit. Go to Setup > Additional Controller Configuration >...

  • Page 11: Power Outputs

    Resetting the product to factory default settings. See page 60. • Connecting to an AXIS Video Hosting System service. See page 55. To connect, press and hold the button for about 1 second until the Status LED flashes green. •...

  • Page 12: How To Access The Product

    2. Enter the IP address or host name of the Axis product in the browser’s address field. If you do not know the IP address, use AXIS IP Utility or AXIS Camera Management to locate the product on the network. If you have a Mac computer (OS X), go to Safari, click on Bonjour and select the product from the drop-down list.

  • Page 13: The Overview Page

    It also enables you to identify the door controller on the network or in the system. The first time you access the Axis product, the Overview page will prompt you to configure the hardware, to set date and time, to configure the network settings, and to configure the door controller as part of a system or as a standalone unit.

  • Page 14: System Configuration

    Controllers in System. Select a Language The default language of AXIS Entry Manager is English, but you can switch to any of the languages that are included in the product’s firmware. For information about the latest available firmware, see www.axis.com You can switch languages in any of the product’s webpages.

  • Page 15: Configure The Hardware

    Export a Hardware Configuration File The hardware configuration of the Axis product can be exported to make multiple copies of the same hardware setup. You can also store exported files as backups and use them to restore previous hardware configurations.
  • Page 16 1. Go to Setup > Hardware Configuration and click Start new hardware configuration. 2. Enter a name for the Axis product. 3. Select a door option depending on the number of readers, one (1) or two (2), that will be connected to the Axis product and click Next 4.
  • Page 17 AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration 6. Click Network Peripherals to complete the configuration see How to Add and Setup Network Peripherals on page 20 or click the link to go to the hardware pin chart.
  • Page 18 AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration Open circuit = Closed door – Select if the door monitor circuit is normally open. The door monitor gives the door open signal when the circuit is closed. The door monitor gives the door closed signal when the circuit is open.
  • Page 19 AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration • None – Select if only one lock will be used. The following lock monitor options are available: • Lock monitor – Select to make the lock monitor controls available. Then select the lock that shall be monitored. A lock monitor can only be used on double-lock doors and cannot be used if two doors are connected to the door controller.
  • Page 20 Important Before setting up the Network Periphals you need to add a User in AXIS A9188 Network I/O Relay Module. Go to A9188 web interface > Preferences > Additional device configuration > Basic setup > Users > Add > User setup.

  • Page 21: Verify The Hardware Connections

    For more information about managing a system of door controllers, see Manage Network Door Controllers on page 26. To set the date and time of the Axis product, go to Setup > Date & Time. You can set the date and time in the following ways:...

  • Page 22: Configure The Network Settings

    AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration • Get the date and time from a network time protocol (NTP) server. See page 22. • Set the date and time manually. See page 22. • Get the date and time from the computer. See page 22.

  • Page 23: Basic Tcp/Ip Settings

    The Axis product can get an IPv4 address in the following ways: • Dynamic IP address – Obtain IP address via DHCP is selected by default. This means that the Axis product is set to get the IP address automatically via Dynamic Host Configuration Protocol (DHCP).
  • Page 24 AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration Important • All changes to card formats apply to the whole system of door controllers. • You can only enable and disable card formats if at least one door controller in the system has been configured with at least one reader.

  • Page 25: Configure Services

    AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration BinBE2Hex – Binary data is encoded as hex-lowercase numbers in big endian byte order. The hexadecimal system, also known as the base-16 number system, consists of 16 unique symbols: the numbers 0–9 and the letters a–f.

  • Page 26: Manage Network Door Controllers

    AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration SmartIntego SmartIntego is wireless solution that extends the amount of doors a door controller can handle. Prerequisites SmartIntego The following prerequisites needs to be met before proceeding with the SmartIntego configuration: •...
  • Page 27 AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration The Manage Network Door Controllers in System page includes the following panels: • System status of this controller – Shows the door controller's system status and enables switching between system and standalone modes.
  • Page 28 AXIS A1001 Network Door Controller & AXIS Entry Manager System Configuration Add Door Controllers to the System Important When pairing door controllers, all access management settings on the added door controller will be deleted and overwritten by the system’s access management settings.

  • Page 29: Maintenance Instructions

    System Configuration Maintenance Instructions To keep the access control system running smoothly, Axis recommends regular maintenance of the access control system, including door controllers and connected devices. Do maintenance at least once a year. The suggested maintenance procedure includes, but is not limited to, the following steps: •...

  • Page 30: Access Management

    About Users In AXIS Entry Manager, users are people who have been registered as owners of one or more tokens (identification types). Each person must have a unique user profile to be granted access to doors in the access control system. The user profile consists of credentials that tell the system who the user is and when and how they are granted access to doors.

  • Page 31: Create And Edit Access Schedules

    AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management 8. Add users to groups. For applied examples of this workflow, see Example Access Schedule Combinations on page 40. Create and Edit Access Schedules Access schedules are used to define general rules for when doors can and cannot be accessed. They are also used to define rules for when groups can and cannot access the doors in the system.
  • Page 32 AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management cannot override that identification type schedule. However, if a group schedule is more restrictive about access than the identification type schedule, the group schedule overrides the identification type schedule.

  • Page 33: Create And Edit Groups

    AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management Create and Edit Groups Groups allow you to manage users and their access rights collectively and efficiently. A group consists of credentials that tell the system which users the group consists of and when and how the group members are granted access to the doors.
  • Page 34 AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management If both identification types Card number only and PIN only are added, users can choose to either swipe their card or enter their pin to access the door. But if, instead, only the identification type Card number and PIN is added, users must both swipe their card and enter their PIN to access the door.
  • Page 35 AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management Add Scheduled Unlock States To automatically keep a door unlocked for a specific duration of time, you can add a Scheduled unlock state to a door and apply an access schedule to it.

  • Page 36: Manage Floors

    AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management Manage floors If you have installed an AXIS 9188 Network I/O Relay Module to your system, floors can be managed in a similar way to managing doors. Note If you use an A1001 in cluster mode with global events enabled, make sure you use unique descriptive names for each floor.
  • Page 37 AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management Identification Types Floors Identification types are portable credential storage devices, pieces of memorized information, or various combinations of the two that determine how users will be granted access to the floor. Common identification types include tokens such as cards or key fobs, personal identification numbers (PINs), and request to exit (REX) devices.

  • Page 38: Create And Edit Users

    AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management To use the manual floor actions: 1. Go to Access Management and select the Floors tab. 2. In the Floors list, click next to the floor that you want to control.

  • Page 39: Import Users

    This credential can only be used together with Axis partner software and a camera with license plate recognition software. For more information, contact your Axis partner or your local Axis sales representative.

  • Page 40: Example Access Schedule Combinations

    AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management 7. When the import is finished, click OK. The following credential options are available: • First name • Last name • PIN code • Card number • License plate •...
  • Page 41 AXIS A1001 Network Door Controller & AXIS Entry Manager Access Management 6. Add the Card number and PIN and Card number only identification types to the door’s reader. 7. Drag the predefined Always access schedule to the Card number and PIN identification type.

  • Page 42: Alarm And Event Configuration

    AXIS A1001 Network Door Controller & AXIS Entry Manager Alarm and Event Configuration Alarm and Event Configuration Events that occur in the system, for example when a user swipes a card or a REX device is activated, are logged in the event log.

  • Page 43: View The Alarm Log

    AXIS A1001 Network Door Controller & AXIS Entry Manager Alarm and Event Configuration Note After a completed export the export button changes from . To initiate another export, refresh the webpage. The export button changes back to View the Alarm Log To view the triggered alarms, go to Alarm Log.

  • Page 44: How To Set Up Action Rules

    How to set up action rules The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can send an email notification or activate an output port when an alarm is triggered. The set of conditions that defines how and when the action is triggered is called an action rule.
  • Page 45 REX device is reset. Area Changed – Not supported by this version of AXIS Entry Manager. Must be configured by a client such as an access management system, through the VAPIX® application programming interface, that supports this feature and use devices that can provide the required signals.
  • Page 46 Select No to trigger the action rule when the network connection is restored. Peer Connection – Triggers the action rule when the Axis product has established a connection with another door controller, if the network connection between the devices is lost, or if the pairing of door controllers has failed.

  • Page 47: About Actions

    AXIS A1001 Network Door Controller & AXIS Entry Manager Alarm and Event Configuration System Ready – Triggers the action rule when the system is in state ready. For example, the Axis product can detect the system state and send a notification when the system has started.

  • Page 48: How To Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see About certificates on page 52.
  • Page 49 Table 6.1. The table below shows the events that are preconfigured in the door controller to trigger reader feedback and their typical reader feedback signals. Feedback signals for AXIS readers are presented in the Installation Guide supplied with the AXIS reader.

  • Page 50: Reports

    AXIS A1001 Network Door Controller & AXIS Entry Manager Reports Reports The Reports page allows you to view, print, and export reports that contain different types of information about the system. For more information about which reports that are available, see Report Types on page 50.

  • Page 51: About System Options

    IP address filtering is enabled on the Setup > Additional Controller Configuration > System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.

  • Page 52: About Certificates

    4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 53: Date & Time

    The Axis product can get an IPv4 address in the following ways: • Dynamic IP address – Obtain IP address via DHCP is selected by default. This means that the Axis product is set to get the IP address automatically via Dynamic Host Configuration Protocol (DHCP).
  • Page 54 About system options If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset the product to the factory default settings and then perform the installation again. For information about how to reset to factory default, see page 60.

  • Page 55: Advanced Tcp/Ip Settings

    To make manual settings, select Use the following DNS server address and specify the following: Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in the fully qualified domain name myserver.mycompany.com where mycompany.com is the domain name.
  • Page 56 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under Setup > Additional Controller Configuration> System Options > Network >...
  • Page 57 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

  • Page 58: Ports & Devices

    To use SNMP v3, HTTPS must be enabled, see HTTPS on page 51. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see How to reset to factory default settings on page 60. UPnP ®...

  • Page 59: Support

    Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see How to reset to factory default settings on page 60.

  • Page 60: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to Setup > Additional Controller Configuration > System Options > Advanced > File Upload.

  • Page 61: Troubleshooting

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Additional Controller Configuration > Basic Setup and in Setup >...

  • Page 62: Symptoms, Possible Causes And Remedial Actions

    Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/support Symptoms, possible causes and remedial actions Problems upgrading the firmware Firmware upgrade failure If the firmware upgrade fails, the product reloads the previous firmware.
  • Page 63 AXIS A1001 Network Door Controller & AXIS Entry Manager Troubleshooting Firewall protection Check the Internet firewall with your network administrator. Default routers required Check if you need to configure the router settings from Setup > Network Settings or Setup >...

  • Page 64: Specifications

    AXIS A1001 Network Door Controller & AXIS Entry Manager Specifications Specifications To find the latest version of the product’s datasheet, go to axis.com > [product] > Support & Documentation. AXIS A1001 Network Door Controller Item Specifications Function/group Models AXIS A1001 Network Door Controller...
  • Page 65 This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/), and cryptographic software written by Eric Young (eay@cryptsoft.com) In outdoor installations combining AXIS A1001 and AXIS T98A15-VE, the allowed maximum voltage is 30 V DC.

  • Page 66: Axis Entry Manager

    AXIS A1001 Network Door Controller & AXIS Entry Manager Specifications AXIS Entry Manager Item Specifications Function/group Models AXIS A1001 with built-in web-based software Door controller Readers Up to 2 readers per controller (Wiegand, RS485 (OSDP) with supported card formats 1–33...

  • Page 67: Connectors

    This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/), and cryptographic software written by Eric Young (eay@cryptsoft.com) In outdoor installations combining AXIS A1001 and AXIS T98A15-VE, the allowed maximum voltage is 30 V DC. Connectors For information about the connectors’...
  • Page 68 AXIS A1001 Network Door Controller & AXIS Entry Manager Specifications Reader Data Connector 6-pin terminal block supporting RS485 and Wiegand protocols for communication with the reader. The RS485 ports support: • Two-wire RS485 half duplex • Four-wire RS485 full duplex The Wiegand ports support: •...

  • Page 69: Auxiliary Connector

    AXIS A1001 Network Door Controller & AXIS Entry Manager Specifications 3–6 Digital input — Connect to pin 1 to activate, or leave 0 to max 40 V DC Configurable (Input floating (unconnected) to deactivate. or Output) Digital output — Connect to pin 1 to activate, or leave 0 to max 40 V DC, open drain, floating (unconnected) to deactivate.

  • Page 70: Power Connector

    AXIS A1001 Network Door Controller & AXIS Entry Manager Specifications 3–4 Configurable Digital input — Connect to pin 1 to activate, or leave 0 to max 40 V DC (Input or Output) floating (unconnected) to deactivate. Digital output — Connect to pin 1 to activate, or leave 0 to max 40 V DC, open drain, floating (unconnected) to deactivate.

  • Page 71: Connection Diagrams

    AXIS A1001 Network Door Controller & AXIS Entry Manager Specifications Power & Relay Connector 6-pin terminal block with built-in relay for: • External devices • Auxiliary power (DC output) • 0 V DC (-) Connect locks and loads to the pins according to the hardware pin chart generated through the hardware configuration.
  • Page 72 AXIS A1001 Network Door Controller & AXIS Entry Manager Specifications Auxiliary Connector 0 V DC (-) DC output: 3.3 V, max 100 mA I/O configured as input I/O configured as output Supervised Inputs To use supervised inputs, install end of line resistors according to the diagram below.
  • Page 73 User Manual Ver. M12.12 AXIS A1001 Network Door Controller & AXIS Entry Manager Date: July 2017 © Axis Communications AB, 2013 - 2017 Part No. 1628666...

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