Use of Communication Devices While Driving................22 Operational Warnings....................... 22 Warranty and Service Support.................24 Warranty Period and Return Instructions..................24 After Warranty Period........................24 Related EMEA Region Publications................ 25 Chapter 1: Mobile Terminal Model Information............28 1.1 Model Descriptions........................ 29 1.2 Sales Model Nomenclature....................30 Motorola Solutions Confidential...
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4.7.1 Fuses on the Mainboard..................72 Chapter 5: Maintenance....................73 5.1 Preventive Maintenance......................73 5.2 Safe Handling of CMOS and LDMOS Devices..............74 5.3 General Repair Procedures and Techniques................ 74 5.4 Pre-baking of Integrated Circuits................... 76 5.5 Replacement Parts Lists......................77 Motorola Solutions Confidential...
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5.6.4.6 Reassembling the Remote Mount Enhanced Control Head....128 5.6.4.7 Fitting the Remote Head Enhanced Front Housing......... 129 5.6.4.8 Reassembling the Enhanced Control Head..........129 5.6.4.9 Reassembling the Terminal Chassis And Transceiver Board....130 5.6.4.10 Assembling the SIM Dust Cover............132 Motorola Solutions Confidential...
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Contents 5.6.4.11 Fitting the Enhanced Control Head ............133 Appendix A: Service Information................134 A.1 Service Information......................134 A.2 Motorola Solutions Service Centers..................136 A.3 Recommended Service Aids....................136 A.4 Service Kits......................... 137 Appendix B: Product Specific Information............144 B.1 Equipment Electrical Ratings....................144 B.2 Normal Load Conditions......................144...
Figure 32: Remote Mount Enhanced Control Head................107 Figure 33: Expansion Head Enhanced Exploded View................ 108 Figure 34: Motorcycle Enhanced Control Head Exploded View............109 Figure 35: Remote Mount Ethernet Control Head with Remote Ethernet Expansion Head....110 Figure 36: Handset Removal........................111 Motorola Solutions Confidential...
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Figure 68: Placing the Heat Sink Thermal Pad..................130 Figure 69: Placing the RF PA Thermal Pad..................131 Figure 70: Assembling the GPS Cable Bulkhead.................131 Figure 71: Screw Sequence for Tightening the Diecast Cover.............132 Figure 72: SIM Dust Cover Assembly....................132 Motorola Solutions Confidential...
Table 29: Mounting (Transceiver)......................36 Table 30: Power Cables......................... 36 Table 31: Power Cables (to Mobile Terminal)..................36 Table 32: Power Supplies........................37 Table 33: Programming/Data......................... 37 Table 34: PTT Switches......................... 37 Table 35: Speakers..........................37 Table 36: Antennas..........................38 Motorola Solutions Confidential...
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Table 72: Remote Mount Ethernet Control Head Replacement Parts List..........90 Table 73: Remote Mount Configuration Replacement Parts List............91 Table 74: Motorcycle Mount Enhanced Control Head Replacement Parts List........92 Table 75: Associated Components for Ethernet Remote Mount Configuration........95 Motorola Solutions Confidential...
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Table 76: Encryption IC Module Assembly Replacement Parts List............96 Table 77: Torque Specification Chart..................... 97 Table 78: Torques Specifications......................97 Table 79: Service Aids..........................98 Table 80: List of Telephone Numbers....................135 Table 81: Recommended Service Aids....................136 Table 82: Service Kits-To-Model Chart....................137 Motorola Solutions Confidential...
Motorola Solutions, Inc. Furthermore, the purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
TSCH, RBH and EEH (Chapter 6). 68015000183-E Updates include: June 2013 • updated the Product Safety and RF Expo- sure section. • added new Sales Model for MTM5x00/ MTM800 FuG for Model Information table (Chapter 2 and Appendix A). Motorola Solutions Confidential...
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Added the NCGH service kit into Replacement January 2015 Parts and Kits (Appendix A). 68015000183-JA Updates include: October 2015 • removed Technical Information Updates and Service Manual Feedback Form pages. • updated link for Additional Information (Prod- uct Safety and RF Exposure). Motorola Solutions Confidential...
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Claim part numbers and configurations. 68015000183-JC Updates include: August 2018 • Updated the footnote for LCD module (Table 67: Enhanced Control Head Replacement Parts List 2 on page 81). • Changed PMWN4009_Z to PMWN4009CZ (Recommended Service Aids on page 136). Motorola Solutions Confidential...
68015000183-JC Scope of this Manual Scope of this Manual This manual contains information necessary to test and maintain the TETRA radio at the module level. It also contains information on radio assembling and disassembling. Motorola Solutions Confidential...
WARNING: WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or injury. CAUTION: CAUTION indicates a potentially hazardous situation which, if not avoided, might result in equipment damage. NOTICE: NOTICE indicates an operational procedure, practice, or condition that is essential to emphasize. Motorola Solutions Confidential...
Denmark Compliance with RF Exposure Standards Your Motorola Solutions two-way radio is designed and tested to comply with various national and international standards and guidelines for human exposure to radio frequency electromagnetic energy. Your Motorola Solutions two-way radio complies with the following RF energy exposure standards and guidelines: •...
Your Motorola Solutions two-way radio has Exposure Product Label. Do not remove this RF Exposure Label from the device. Also, your Motorola Solutions user manual, or separate safety booklet includes information and operating instructions required to control your RF exposure and to satisfy compliance requirements.
Use of non-Motorola Solutions-approved antennas, batteries, and accessories may exceed IEEE/ ICNIRP RF exposure guidelines. For a list of Motorola Solutions-approved antennas, batteries, and other accessories, contact your dealer or local Motorola Solutions contact. Your nearest dealer can be found at www.motorolasolutions.com.
Repairs for Motorola Solutions products with intrinsically safe approval are the responsibility of the user. Repairs to a Motorola Solutions FM approved radio product should only be done at a location that has been FM audited under the FM 3605 repairs and service standard. Contact Motorola Solutions for assistance regarding repairs and service of Motorola Solutions intrinsically safe equipment.
The manual part number referenced on the Intrinsically Safe Approval Label identifies the approved accessories and/or options that can be used with that portable radio unit. Using a non-Motorola Solutions intrinsically safe battery and/or accessory with the Motorola Solutions approved radio unit voids the intrinsically safe approval of that radio unit.
• Use only Motorola Solutions-approved, supplied antenna or a Motorola Solutions-approved replacement antenna. Unauthorized antennas, modifications, or attachments can damage the radio and may result in non-compliance with RF Safety Standards.
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For radios installed in vehicles fueled by liquefied petroleum gas, refer to the (U.S.) National Fire Protection Association standard, NFPA 58, for storage, handling, and/or container information. For a copy of the liquefied petroleum standard, NFPA 58, contact the National Fire Protection Association, One Battery Park, Quincy, MA. Motorola Solutions Confidential...
Warranty Period and Return Instructions The terms and conditions of warranty are defined fully in the Motorola Solutions Dealer or Distributor or Reseller contract. These conditions may change from time to time and the following notes are for guidance purposes only. In instances where the product is covered under a "return for replacement" or "return for repair"...
Part Number Description Language 68015000552 MTM800 FuG/MTM800 FuG en-US and de-DE ET Feature User Guides 68015000585 en-US 68015000883 MTM800 FuG/MTM800 FuG en-US ET Product Information Man- 68015000553 MTM800 FuG/MTM800 FuG en-US and de-DE ET Installation Manual 68015000584 en-US Motorola Solutions Confidential...
Chapter 1: Mobile Terminal Model Information Chapter 1 Mobile Terminal Model Information Motorola Solutions uses sales model prefixes to denote regional kit differences. AZ or MD may be found in use. Table 9: Type and Model Numbers This manual applies to the following MTM5000 Series Mobile Terminal Models: Type No.
Junction Box, Audio Accessories, Standard User Guide, and Installation Accessories. Data Box – Remote Mount Configuration with Expansion Head Enhanced, without En- hanced Control Head, Remote Mount cables, Standard User Guide, Installation Accesso- ries, and a Power Supply. NOTICE: No other combinations are permitted. Motorola Solutions Confidential...
Feature Level 5 = Dash/Data Mount 4 = Desk Mount 2 = Motorcycle Mount 6 = Remote Mount Version Model Version – for example A, B, C Unique Variation N = Standard Package G = FuG Models Motorola Solutions Confidential...
NOTICE: Contact your service provider for further information on additional and specialized accessories supported by MTM800 FuG. Table 17: Antennas Accessory Part Number Antenna TETRA Magnetic Mount GMAE4256 Antenna Tetra Covert Strip Glass 380–400 MHz GMAE4258_ Antenna Tetra Low Profile 380–400 MHz GMAE4260_ Motorola Solutions Confidential...
Remote Mount Cable (Terminal to Control Head), 10 m PMKN4020_ Ignition Switch Cable HKN9327_ Remote Mount Cable (Terminal to Control Head), 3 m RKN4077_ Remote Mount Cable (Terminal to Control Head), 5 m RKN4078_ Remote Mount Cable (Terminal to Control Head), 7 m RKN4079_ Motorola Solutions Confidential...
Antenna Combined GPS 430–470 MHz GMAE4269 Antenna Combined Tetra and GPS 430–470 MHz SMA PMAE4269_ Antenna GPS Panel/Roof Mount SMA GMAG4253_ Antenna GPS Only Magnetic Mount SMA GMAG4254_ GPS Adaptor (required if re-using MTM800 FME style PMKN4114_ Antennas Motorola Solutions Confidential...
For details on how to make this switch, refer to the related instruction leaflet. The golden grounding clip used in this model is 4216931H01. See Motorola Solutions Confidential...
Table 31: Power Cables (to Mobile Terminal) Accessory Part Number 12 V Power Cable to Battery, 3 m with Fuse (10 A) GKN6270_ 12 V Power Cable to Battery, 6 m with Fuse (10 A) GKN6274_ Ignition Sense Cable PMKN4120_ Motorola Solutions Confidential...
Packet Data and SDS services is available on the Data Expansion Head Enhanced and the Ac- tive Data Cable PMKN4104_ cannot be used. Used both for programming and data purposes. Keep the GCAI connector cover supplied with the new Control Head. Motorola Solutions Confidential...
TETRA Mobile Ethernet Cable, 3 m PMKN4141_ TETRA Mobile to Mobile Ethernet Cable, 0.5 m PMKN4176_ TETRA Mobile to Mobile Ethernet Cable, 3 m PMKN4177_ TETRA Mobile to Mobile Ethernet Cable, 7 m PMKN4178_ SIM Card Reader Cable 60 cm PMKN4137_ Motorola Solutions Confidential...
Table 39: Desktop and Data Box Mount Accessory Part Number Desktop Tray without Loudspeaker GLN7318_ Desktop Tray with Loudspeaker RSN4005_ Table 40: Dust Cover Kit Accessory Part Num- Ethernet Port Dust Cover Kit (set of 2) PMLN6344 Motorola Solutions Confidential...
Table 45: Junction Box Accessory Part Number Data Junction Box with Accessory Connector GMLN5089_ Cable 6 m Transceiver to Junction Box PMKN4101_ Cable 4 m Transceiver to Junction Box PMKN4102_ Cable 2 m Transceiver to Junction Box PMKN4103_ Motorola Solutions Confidential...
For details on how to make this switch, refer to the related instruction leaflet. The golden grounding clip used in this model is 4216931H01. See Motorola Solutions Confidential...
In this configuration, access to the TETRA PEI for IP Packet Data and SDS services is available on the Data Expansion Head Enhanced and the Ac- tive Data Cable PMKN4104_ cannot be used. Use both for programming and data purposes. Motorola Solutions Confidential...
Ferrite or Toroid accessories. Suitable examples of Ferrite or Toroid accessories are as follows: • Ferrite Clamp, Part Number 91012044001, 91012044002, or 91012044003 • Toroid, Part Number 01015001001 Keep the GCAI connector cover supplied with the new Control Head. Motorola Solutions Confidential...
Overview General The MTTM5x00/MTM800 FuG/MTM800 FuG ET with Enhanced Control Head is Motorola Solutions latest and most advanced digital mobile TETRA radio. This radio generation is based on a new digital platform technology which takes care of the linear modulation type of radios to support the TETRA needs.
25 kHz and 50 kHz with 8 and 16 subcarriers per channel, respectively. Each subcarrier is modulated using Quadrature Amplitude Modulation (QAM). The standard supports 4- QAM, 16-QAM, or 64-QAM (2 bits, 4 bits, or 6 bits per symbol). This mode also supports continuous transmission. Motorola Solutions Confidential...
68015000183-JC Programming the Radio Chapter 3 Programming the Radio NOTICE: For programming the radio, refer to 6802974C10 TETRA Customer Programming Software (CPS) Plus Start-up User Guide. Motorola Solutions Confidential...
FuG/MTM800 FuG ET with Enhanced Control Head terminal and may cause a new tuning procedure. This tuning procedure can only be applied by certain authorized Motorola Solutions depots where the appropriate TEST&TUNE EQUIPMENT is available. The appropriate TEST&TUNE EQUIPMENT is a special automated test equipment which is only available at selected Motorola Solutions factories and Motorola Solutions repair centers.
Chapter 4: Test Setup and Testing Figure 1: Typical Test Setup Table 56: Typical Test Setup Annotation Description Microphone Speaker Power Supply 13.2 V 5 A DC Cable IFR 39xx N-Type RF Connector RF-Cable BNC-Type RF Connector Motorola Solutions Confidential...
2392 Code Base Color Location Area Min Rx Level -110 dBm Max Tx Level MTM5400: 40 dBm (10 This test equipment is not provided by Motorola Solutions. Customers are required to obtain the equipment from external vendors. Motorola Solutions Confidential...
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Talk Back Signal Test Group 1 Group Mode Call Process- Private Mode Private Mode ing Call to Private Call Mobile RF Gen Lev- -90 dBm 35–40 dBm el Burst Pow- Timing Error <= 0.25 Sym- bols Motorola Solutions Confidential...
Setup tions IFR System Control 3605 Setup and Channel Manual Test Traffic Chan- 3605 Screen Time Slot Country Code Network 2392 Code Base Color Location Area Min Rx Level -110dBm Max Tx Level MTM5400: 40 dBm (10 Motorola Solutions Confidential...
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Talk Back Signal Test Group 1 Group Mode Call Process- Private Mode Private Mode ing Call to Private Call Mobile RF Gen Lev- -90 dBm 35–40 dBm el Burst Pow- Timing Error <= 0.25 Sym- bols Motorola Solutions Confidential...
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IFR System Control 2509 Setup and Channel Manual Test Traffic Chan- 2509 Screen Time Slot Country Code Network 2392 Code Base Color Location Area Min Rx Level -110 dBm Max Tx Level MTM5400: 40 dBm (10 Motorola Solutions Confidential...
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Talk Back Signal Test Group 1 Group Mode Call Process- Private Mode Private Mode ing Call to Private Call Mobile RF Gen Lev- -90 dBm 35–40 dBm el Burst Pow- Timing Error <= 0.25 Sym- bols Motorola Solutions Confidential...
Power Burst (Control Range) • Tx Burst Timing Error • Tx Frequency Error • Vector Error RMS, Peak, and Residual 4.3.3 Call Processing Tests • Talk Back • Call to Mobile 4.3.4 Duplex Test Digital Duplex Test (Tx) Motorola Solutions Confidential...
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NOTICE: The number for SSI and GSSI are based on the key number in the Codeplug radio. Configuring the Call Types parameters 13 Press CONFIG → CONFIG. Select Configure → Call Types and press Select. 14 Enter the following: Parameters Value Priority 00 = Priority Not Defined Motorola Solutions Confidential...
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19 Press CONFIG → CONFIG. Select Configure → Base Service and press Select. 20 Enter the following: Parameters Value POWER ON REGISTRATION REQUIRED POWER OFF DE-REGISTRATION REQUIRED PRIORITY CELL: MINIMUM MODE SERVICE: NEVER USED MIGRATION: SUPPORTED SYSTEM WIDE SERVICE: NORMAL MODE Motorola Solutions Confidential...
6 Enter -90 for RF Gen Level. 7 Do one of the following: • For Mobile Power on MTM5400 radio, select Expected → 40dBm/10W. • For Mobile Power on MTM5200 radio, select Expected → 35dBm/3W. 8 To select TX, press TAB. Motorola Solutions Confidential...
Prerequisites: Enable the Test page field using CPS, and record the Insertion loss (db) of the cable loss value as -(X) dB. Procedure: 1 In the IFR Manual Test Mode, press RF Gen Level and enter -90 dBm. Motorola Solutions Confidential...
Power Profile: Passed. Burst Power Required Results: 35-40 dBm. Timing Error: ≤0.25 symbols. Vector Error: Max 10% RMS, Max 30% Peak, Max 5% Residual. Frequency Error: +/- 100 Hz. 8 To proceed with other tests, press Clear Down. Motorola Solutions Confidential...
1 In the IFR Manual Test Mode, press RF Gen Level. Enter -50 dBm and pressRF Gen Level. 2 Dial a random four digit number using the alphanumeric keys of the terminal. Press the Lower soft key to access Calltype. The display shows: Motorola Solutions Confidential...
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Press vector error for vector error. • Press mag error for magnitude error. • Press phase error for phase error. • Vector Error. • Magnitude Error. • Phase Error. Vector Diagram a Press vector diagram. b View the following: Motorola Solutions Confidential...
Press any key consecu- Horizontal red lines become thicker with every key press, tively. until it becomes fully red. Press any key consecu- Vertical green lines that become thicker with every key tively. press, until it becomes fully green Motorola Solutions Confidential...
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The display shows: key to proceed to the next Keypad backlight is on. test. Verify that the keypad backlight is on. 11 Press the corresponding key to proceed to the next test. Emergency Backlight Test 12 The displays shows: Motorola Solutions Confidential...
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LED Status Indicator lights up in red. Press any key. The display shows: Green LED on LED Status Indicator lights up in green. Press any key. The display shows: Orange LED on LED Status Indicator lights up in orange. Motorola Solutions Confidential...
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26 Press the corresponding key to proceed to the next test. Fist Microphone Test 27 The display shows: Fist MIC test. 28 Do the following: Action Result Connect a fist micro- The display shows: phone. Accessory connected. Press PTT. All 0 are highlighted. Motorola Solutions Confidential...
TEI number to service provider. Clone or reprogram customer details to new radio. If fuse F602 or F603 needs to be replaced, use Motorola Solutions part number 6586808Y13. Motorola Solutions Confidential...
Replace main board and start complete procedure. complete procedure again. Replace the costumer's radio. Send the faulty radio to Level 3 maintenance. Done Clone/reprogram customer details to new radio. Send the TEI number of the new radio to the service provider. Motorola Solutions Confidential...
Do not brush or apply any isopropyl alcohol to the frame, front cover, or back cover. NOTICE: Always use a fresh supply of alcohol and a clean container to prevent contamination by dissolved material (from previous usage). Motorola Solutions Confidential...
(ESD) shoes, and an ESD chair. • Wear a conductive wrist strap in series with a 100k resistor to ground. Replacement wrist straps that connect to the bench top covering are Motorola Solutions part number 4280385A59. • Do not wear nylon clothing while handling CMOS/LDMOS devices.
Parts Replacement and Substitution When damaged parts are replaced, identical parts must be used. If the identical replacement part is not locally available, check the parts list for the proper Motorola Solutions part number and order the part. Rigid Circuit Boards This family of radios use bonded, multi-layer, printed circuit boards.
Applicable for newer board revisions (PCB: 8471860Y12 onwards for 380–430 MHz, and for all board revisions for 350–390 MHz) Out of dry package MSL: • 1 – No dry pack required • 2 – One year • 168 hours New parts replacement. Older parts are to be used till depletion. Motorola Solutions Confidential...
The radio replacement parts list identifies all the serviceable components and part/kit numbers of the radio. NOTICE: For optimum performance, all replacement parts, diodes, transistors and integrated circuits must be ordered by Motorola Solutions part numbers. 5.5.1 Transceiver Replacement Parts List The radio replacement parts list identifies all the serviceable components and part/kit numbers of the radio.
NOTICE: Terminals with special label OPTION BOARD MOUNTED (see dotted lines on figure above) are equipped with an additional board inside the transceiver cover plate. Refer to the figure next page before disassembling such terminals. Table 65: Transceiver Replacement Parts List Item No. Description Part Number Chassis 27012003001 Motorola Solutions Confidential...
RF PA thermal pad (part number: 75012082001) – 1pc. 5.5.2 Enhanced Control Head Replacement Parts List The radio replacement parts list identifies all the serviceable components and part/kit numbers of the radio. Non-field replaceable. Change main PCB. Motorola Solutions Confidential...
20, 21 LCD Module DM000079A01 LCD Rubber Jacket 7516954H01 Emergency Key 3816953H01 Emergency Key Frame 0716944H01 GCAI Seal 3264133H01 New parts replacement. Older parts are to be used till stock depletion. LCD module DM000079A01 is tied to PMWN4009C/PMWN4009CZ. Motorola Solutions Confidential...
Figure 7: Data Expansion Head Enhanced – Exploded View Table 68: Data Expansion Head Enhanced Replacement Parts List Item Description Part No. Expansion Head Housing 1564290B01 PMWN4009C/PMWN4009CZ is tied to LCD module DM000079A01. Motorola Solutions Confidential...
The radio replacement parts list identifies all the serviceable components and part/kit numbers of the radio. Table 69: Remote Mount Enhanced Control Head Replacement Parts List on page 84 provides the part/kit numbers of the components shown in the following exploded view diagrams. Motorola Solutions Confidential...
The radio replacement parts list identifies all the serviceable components and part/kit numbers of the radio. Table 70: Telephone Style Control Head Replacement Parts List on page 85 provides the part/kit numbers of the components shown in the following exploded view diagrams. Motorola Solutions Confidential...
Table 70: Telephone Style Control Head Replacement Parts List Item Description Part No. Assembly, Front Housing, Cradle, TSCH Motorola Solutions Use Only Assembly, Main Board, Cradle, TSCH Motorola Solutions Use Only Retainer, Spiral Cord Cable Motorola Solutions Use Only Assembly, Back Housing, Cradle, TSCH...
Figure 10: Telephone Style Control Head (Handset) – Exploded View 2 Item Description Part No. Assembly, Main Board, Handset, TSCH Motorola Solutions Use Only Assembly, Back Housing, Handset, TSCH Motorola Solutions Use Only Cable Assembly, Spiral Cord 0104047J66 Retainer, Spiral Cord Cable...
68015000183-JC Chapter 5: Maintenance Item Description Part No. Flex Assembly, Keypad Motorola Solutions Use Only Retainer, Keypad Motorola Solutions Use Only Self Tapping Screw, Handset PCB (4 required) Motorola Solutions Use Only M2.5 Machined Screw with O-ring (4 required) Motorola Solutions Use Only Figure 11: Telephone Style Control Head (Cradle) –...
Cover 9 Sub-D 3864326B01 Seal, Poron, 9 Sub-D, Outer 32012180001 Ethernet Expansion Head Housing Motorola Solutions Use Only Seal, Poron, dual Ethernet Motorola Solutions Use Only Seal, Poron, 9 Sub-D and Ethernet Motorola Solutions Use Only Ethernet Expansion PCB Kit...
Table 72: Remote Mount Ethernet Control Head Replacement Parts List Item Description Part No. Remote Ethernet FPC (Main to Remote) Motorola Solutions Use Only Remote Ethernet PWA Kit Motorola Solutions Use Only Remote Ethernet Back Housing Assembly Motorola Solutions Use Only...
The radio replacement parts list identifies all the serviceable components and part/kit numbers of the radio. Table 74: Motorcycle Mount Enhanced Control Head Replacement Parts List on page 92 provides the part/kit numbers of the components shown in the following exploded view diagrams. Motorola Solutions Confidential...
MC Back Housing Assembly 0104025J31 MC Trunnion 0771445L01 5.5.10 Ethernet Remote Mount Configuration Replacement Parts List WARNING: Ethernet Expansion Heads are only compatible with Ethernet Remote Heads. Do not mix Ethernet control head with non-Ethernet control heads. Motorola Solutions Confidential...
Figure 16: Ethernet Remote Mount Configuration – Exploded View Label Description Ferrite Clamp Ethernet Expansion Head Transceiver Remote Ethernet Control Head Ferrite Clamp Telephone Style Control Head Please order together with the Mobile Ethernet Cable when connecting for TSCH and RECH. Motorola Solutions Confidential...
PMKN4146_ Tetra Mobile Ethernet Cable, 40.0 m PMKN4135_ Transceiver Cross Over Ethernet Cable, 0.5 m PMKN4176_ Transceiver Cross Over Ethernet Cable, 3.0 m PMKN4177_ Transceiver Cross Over Ethernet Cable, 7.0 m PMKN4178_ Ferrite Clamp (3 required) 91012044001 Motorola Solutions Confidential...
Figure 19: Encryption IC Module Assembly – Exploded View Table 76: Encryption IC Module Assembly Replacement Parts List Item Description Part No. Encryption IC Module AES128 PMUE4100_ Motorola Solutions Confidential...
Blunt-tipped tweezers NOTICE: If a unit requires more complete testing or service than is customarily performed at the basic level, send this unit to a Motorola Solutions Authorized Service Center (refer to Service Information on page 134). The following described disassembly procedures should be performed only if necessary.
The following table lists the service aids recommended for working on the terminal. While all of these items are available from Motorola Solutions, most are standard workshop equipment items, and any equivalent item capable of the same performance may be substituted for the item listed.
5.6.3.1 Removing the Enhanced Control Head Procedure: 1 Insert the dismantling tool (Motorola Solutions part number 6686119B01) in the chamfer between the Enhanced Control Head and the terminal assembly. Figure 20: Typical Enhanced Control Head Removal 2 Push down the handle of the dismantling tool to pry open the control head until the chassis tabs disengage from the Enhanced Control Head at both sides.
1 Insert the dismantling tool in the middle of the terminal assembly side groove. Figure 22: Top Cover Removal Label Description Dismantling Tool 2 Pull and maneuver the sides of the top plastic cover, until the cover is released from the terminal chassis. Motorola Solutions Confidential...
1 Remove the tamper label on the die cast cover. Figure 23: Tamper Label Removal 2 Remove seven screws from the diecast cover using a T20 TORX ™ driver, and remove the die cast cover. Figure 24: Diecast Cover Removal Label Description Terminal Chassis Diecast Cover Motorola Solutions Confidential...
6 Pull out the plastic accessory connector housing from the back of the terminal. CAUTION: Do NOT use excessive force or twist the plastic accessory connector housing, as this may damage the connector pins. 7 Remove the two PCB screws using a T20 TORX driver. Motorola Solutions Confidential...
5.6.3.4 Removing the SIM Dust Cover Procedure: 1 Remove the dust cover screw using a Phillips screwdriver. 2 Remove the dust cover from the chassis. Figure 27: SIM Dust Cover Removal Motorola Solutions Confidential...
T10 TORX and disassemble the encoder switch flex from the socket on the board. ™ 5 Remove the board from the Enhanced Control Head housing by stretching the Enhanced Control Head housing and pulling up the board. Motorola Solutions Confidential...
Procedure: 1 Remove the Remote Enhanced (PMLN4904_) from the terminal by inserting the dismantling tool (Motorola Solutions part number 6686119B01) in the chamfer between the Remote Head Enhanced and the terminal assembly. 2 Use the dismantling tool to push and pry until the chassis tabs disengage from the Remote Head Enhanced on both sides.
6 Remove the board from the Remote Mount Enhanced Control head front housing by stretching the Remote Mount Enhanced Control Head front housing and pulling up the board. 7 Remove the keypad by gently pressing the keypad out from the Remote Mount Enhanced Control Head front housing. Motorola Solutions Confidential...
(Motorola part number 6686119B01) in chamfer between the Data Expansion Head Enhanced and the terminal assembly. 2 Push and use the dismantling tool to pry until the chassis tabs disengages from the Data Expansion Head Enhanced on both sides. 3 Remove the two flexes. Motorola Solutions Confidential...
Figure 33: Expansion Head Enhanced Exploded View Label Description Expansion Board Connector Board Expansion Head Housing 5.6.3.8.3 Disassembling the Connector Board from Expansion Head Housing Procedure: 1 Remove the silicon rubber frame. 2 Remove the four screws from the connector board. Motorola Solutions Confidential...
Motorcycle Mount Enhanced Control Head front housing. Figure 34: Motorcycle Enhanced Control Head Exploded View Label Description Motorcycle Back Housing Remote PCB 6 Remove the flex between the remote PCB and Main PCB. Motorola Solutions Confidential...
Procedure: 1 Remove the Remote Ethernet Expansion Head (PMLN7009_) from the terminal by inserting the dismantling tool (Motorola Solutions part number 6686119B01) in the chamfer between the Remote Ethernet Expansion Head and the terminal assembly. 2 Use the dismantling tool to push and pry until the chassis tabs disengage from the Remote Ethernet Expansion Head on both sides.
Disassembling the Telephone Style Control Head Procedure: 1 Unlatch the Handset from the Cradle. Figure 36: Handset Removal Label Description Handset Cradle 2 Remove the four screws from the back of the Cradle using a T10 TORX ™ screw bit. Motorola Solutions Confidential...
Spiral cord cable 5 Remove the main PCB from the Cradle front housing by unfastenning the two self tapping screws using a T10 TORX ™ screw bit. 6 Remove the spiral cord retainer from the Cradle front housing. Motorola Solutions Confidential...
Description Main PCB 8 Remove the spiral cord cable from the Cradle front housing by pulling back the strain relief and carefully push the wire to board connector in vertical position out from the Cradle front housing. Motorola Solutions Confidential...
Figure 42: Machined Screws Removal Label Description Machined screws 10 Disassemble the Handset back housing assembly from the Handset front housing assembly. 11 Unplug the Handset LCD flex and keypad flex BTB from the Handset main PCB. Motorola Solutions Confidential...
14 Unplug the micro-USB BTB connector from the keypad flex. 15 Remove the two screws from the Handset front housing using a T6 TORX screw bit and ™ remove the micro-USB module from the Handset front housing. Motorola Solutions Confidential...
17 Remove the keypad retainer by stretching the Handset front housing outwards. Figure 46: Keypad Retainer Removal 18 Pull back the strain relief of the spiral cord cable by pushing the spiral cord inside towards the Handset front housing. Motorola Solutions Confidential...
Handset front housing Unplug these 2 wire to board connectors 20 Remove the spiral cord cable from the Handset front housing by pushing the two wire to board connectors in vertical position out of the Handset front housing. Motorola Solutions Confidential...
2 Remove the conductive adhesive on the Encryption IC module shield. Clean thoroughly and make sure no adhesive residues are left on the Encryption IC module shield and Main Board. Figure 50: Encryption ICu Module Removal Label Description Main Board Encryption IC module Motorola Solutions Confidential...
Carefully pry the Encryption IC using a plas- tic tweezer 5.6.4 Reassembling the Radio Only Motorola Solutions Service Centers or Authorized Motorola Solutions Service Dealers can disassemble the radio for repair or maintenance. 5.6.4.1 Reassembling the Encryption IC Module Prerequisites: The conductive adhesive (P/N: 11012100001) needs to be replaced after every service to ensure optimum performance of the Encryption IC module.
Figure 54: Keypad Retainer Assembly on page 121. 4 Push in the spiral cord strain relief into the front housing and pull back the spiral cord at the same time. Motorola Solutions Confidential...
Ensure the keypad flex is align to the guiding pin on the front housing Push the spiral cord strain relief inwards to- wards front housing Push the spiral cord cable away from front housing 5 Assemble the spiral cord cable retainer as shown below. Motorola Solutions Confidential...
Figure 57: Handset Back Housing on page 123 below. Make sure the wire is not pinched. 10 Fasten the four self tapping screws to the Handset back housing by using a T7 TORX ™ screw bit with 2.2+/-0.1 lb-in torque. Motorola Solutions Confidential...
Fasten the four machined screws from the back of the Handset using a T8 TORX ™ screw bit with 3.2+/-0.1 lb-in torque. Figure 58: LCD and Keypad Flex BTB Connector Assembly Motorola Solutions Confidential...
Figure 60: Spiral Cord Connector Label Description Twist the wire to board connector to vertical position before inserting through the front housing 14 Assemble the spiral cord cable retainer to the Cradle front housing. Label Description LCD retainer slot Motorola Solutions Confidential...
16 Assemble the Cradle main PCB to the Cradle front housing by aligning the PCB to the front housing guide pins. 17 Fasten the two self tapping screws to Cradle front housing by using a T10 TORX screw bit ™ with 5.0+/-0.1 lb-in torque. Motorola Solutions Confidential...
Fasten the four main screw assembly to the front housing by using a T10 TORX ™ screw bit with 5.0+/-0.1 lb-in torque. Figure 64: Cradle Back Housing Assembly Installation 1 Label Description Main screws Motorola Solutions Confidential...
3 Press the Remote Head Enhanced onto the terminal chassis until the chassis tabs snap into place. 4 Check that the terminal chassis O-ring seal is undamaged, and fits properly in the groove on the bottom diecast. Replace the O-ring, if it is damaged. Motorola Solutions Confidential...
Reassembling the Remote Mount Enhanced Control Head Procedure: 1 Fit the rubber keypad onto the Remote Mount Enhanced Control Head front housing and ensure that the keypad is correctly aligned and pressed onto the groove of the front housing. Motorola Solutions Confidential...
4 Screw the two 8mm self tapping screws and one 14 mm self tapping screw. 5 Snap the back housing into the Enhanced Control Head front housing in the orientation shown in the following figure. Figure 67: Reassembling the Enhanced Control Head Housing Motorola Solutions Confidential...
Align the pre-driver heat sink thermal pad’s corner with the alignment feature on the bottom diecast. Figure 68: Placing the Heat Sink Thermal Pad 4 Place the RF PA thermal pad within the outlined guide. Motorola Solutions Confidential...
9 Tighten the two PCB screws with 1.9 Nm (17 lb-in) using a T20 TORXTM driver following the sequence specified on the PCB. 10 Connect the GPS MCX connector to the board’s GPS connector. 11 Connect the plastic accessory connector housing. Figure 70: Assembling the GPS Cable Bulkhead Motorola Solutions Confidential...
Assembling the SIM Dust Cover Procedure: 1 Place the SIM dust cover in place before placing the SIM dust cover plate. Tighten the screw with 0.23 Nm (2 lb-in) using a Phillips screwdriver. Figure 72: SIM Dust Cover Assembly Motorola Solutions Confidential...
Enhanced Control Head. Press the back housing until it snaps into place. 4 Check that the terminal chassis O-ring seal is undamaged, and fits properly in the groove on the chassis assembly. Replace the seal, if it is damaged. Motorola Solutions Confidential...
The radios are programmed at the factory. They cannot be tuned at the field service level. Level 3 Maintenance Level 3 maintenance can only be done at the Motorola Solutions Service Centre/Depot. To find out more about Motorola Solutions Service Center, visit https://www.motorolasolutions.com/.
Customers requiring repair service should contact the Customer Information Desk to obtain a Return Material Authorization number. The equipment should then be shipped to the following address unless advised otherwise. Motorola Solutions GmbH, European Systems Component Centre, Am Borsigturm 130,13507 Berlin, Germany Contact Details •...
Motorola Solutions Service Centers If a unit requires further testing, knowledge and/or details of component level troubleshooting or service than is customarily performed at the basic level, please send the radio to a Motorola Solutions Service Center as listed below.
27,26,25 BOARD AES128 MTM5x00 380 TEA2 MAIN- PMUE4939_W 27,26,25 BOARD AES128 For internal use only. New hardware requires MR15.1 or above. Mainboards are shipped with new Serial and TEI numbers. TETRA Encryption Algorithm 1, 2, or 3. Motorola Solutions Confidential...
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English Keypad – Hungarian PMWN4015_ Hebrew Keypad PMWN4016_ CH Remote – English Keypad PMWN4017_ Chinese Keypad PMWN4018_ Korean Keypad PMWN4019_ Arabic Keypad PMWN4020_ Taiwanese Keypad PMWN4021_ PMWN4009C/PMWN4009CZ is tied to LCD module DM000079A01. PMWN4009B/ PMWN4009BZ is tied to 7271138D01/72012019001. Motorola Solutions Confidential...
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Remote Mount Cable – 10 m PMKN4020_ Accessories Expansion Cable, 2.3 m PMKN4029_ Motorcycle Mount TELCO Cable, 2.3 PMKN4030_ Accessories Expansion Cable, 4 m PMKN4056_ TETRA Mobile Ethernet Cable, 40 m PMKN4135_ TETRA Mobile Ethernet Cable, 15 m PMKN4146_ Motorola Solutions Confidential...
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CAUTION: The following parts that MUST be replaced every time the radio is disassembled: • Pre-driver heat sink thermal pad (part number: 75012083001) – 2 pieces. • RF PA thermal pad (part number: 75012082001) – 1 piece. Motorola Solutions Confidential...
Fuse for Power Cable GKN6270/GKN6274: 10 A (Motorola Solutions Part Number: 6580283E05) Fuse for Ignition Sense Cable PMKN4120: 4 A (Motorola Solutions Part Number: 6580283E02) Fuse for Y-Cable PMKN4133/PMKN4134: 2 A (Motorola Solutions Part Number: 65012023001) In general, the terminal transmit and receive time (operating cycle time) is determined by the communication system.
68015000183-JC Glossary Glossary Customer Programming Software Analog to Digital (CPS) Software with a graphical user interface containing the feature set of a radio. Advanced RISC Machine (ARM) processor architecture based on a 32-bit reduced Digital to Analog instruction set (RISC) computer. Default A pre-defined set of parameters.
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Joint Test Action Group Same as IEEE std 1149.1a, which defines signals and behavior for serial testing. Global Core Accessory Interface Motorola Solutions proprietary accessory port for Abbreviation: JTAG use with Motorola Solutions approved cables. USB and RS232 styles supported. kilohertz (kHz) One thousand cycles per second.
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68015000183-JC Megahertz (MHz) Request-To-Send One million cycles per In General Packet Radio second. Used especially as a Service (GPRS), a handshaking signal used with radio-frequency unit. some communication links to indicate that data is ready for transmission. Abbreviation: RTS On-The-Go RESET Reset line;...
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68015000183-JC Voltage Controlled Oscillator Universal Serial Bus (USB) An external bus standard that supports data transfer rates of 12 Mbps. Voltage Controlled Oscillator (VCO) An oscillator whereby the frequency of oscillation can be varied by changing a control voltage.
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