Motorola solutions MTP85 0Ex Series Feature User Manual
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Motorola solutions MTP85 0Ex Series Feature User Manual

Motorola solutions MTP85 0Ex Series Feature User Manual

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MTP85x0Ex Feature User
Guide
Mobile Release 2023.3
*MN006260A01*
NOVEMBER 2023
MN006260A01-AJ
©
2023 Motorola Solutions, Inc. All Rights Reserved.

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  • Page 1 MTP85x0Ex Feature User Guide Mobile Release 2023.3 *MN006260A01* NOVEMBER 2023 MN006260A01-AJ © 2023 Motorola Solutions, Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    MN006260A01-AJ Contents Contents List of Figures........................13 List of Tables........................14 Declaration of Conformity....................15 Safety Information......................16 Notice to Users (FCC)......................17 Notice to Users (Innovation, Science and, Economic Development Canada (ISED))......17 FCC Licensing Information........................17 Applying for Canadian License..................18 Intellectual Property and Regulatory Notices..............
  • Page 3 MN006260A01-AJ Contents 2.4.8 Adding Words to the Dictionary..................42 2.5 PIN Code Authentication........................42 2.5.1 Unlocking Your Radio......................42 2.5.2 Unblocking Your Radio.......................43 2.6 Locking or Unlocking the Keys or Buttons..................43 2.7 Display............................. 43 2.7.1 Configurable Idle Screen....................44 2.8 Status Icons............................. 45 2.9 Holding Your Radio..........................
  • Page 4 MN006260A01-AJ Contents 3.2.2 Exiting Local Site Trunking....................63 3.3 Direct Mode Operation........................64 3.3.1 Entering DMO Mode......................64 3.3.2 Making Group Calls in DMO....................64 3.3.3 Receiving Group Calls in Idle.....................65 3.3.4 D-PTT Preempt Group Call....................65 3.3.4.1 Preempting Group Calls..................65 3.3.5 Selecting DMO Communications Options................65 3.3.6 Private Call With Presence Check..................
  • Page 5 MN006260A01-AJ Contents 4.1 Scrolling through the Menu......................78 4.2 Menu Icons............................78 4.3 Messages............................79 4.3.1 New Message........................80 4.3.1.1 Sending Messages to Private or Phone............... 80 4.3.1.2 Sending Messages to Groups................80 4.3.1.3 Sending Store and Forward Messages..............80 4.3.1.4 Delivery Report.....................81 4.3.2 Inbox..........................
  • Page 6 MN006260A01-AJ Contents 4.3.11.6 Deleting Additional Address................95 4.3.12 Call-Out Availability......................95 4.3.12.1 Setting Call-Out Availability................95 4.4 Contacts............................96 4.4.1 Creating Contacts......................96 4.4.2 Editing Contacts......................... 97 4.4.3 Searching Contacts......................98 4.4.4 Deleting Numbers......................98 4.4.5 Deleting Contacts.......................98 4.4.6 Checking Capacity......................99 4.4.7 Dialing through the Contact List..................99 4.5 Pictures............................
  • Page 7 MN006260A01-AJ Contents 4.9.1.1 Protecting the Radio with a PIN Code..............109 4.9.1.2 Changing PIN Codes..................110 4.9.2 Setting Keypad Lock......................110 4.9.2.1 Keypad Lock Notification..................110 4.9.2.2 Setting Automatic Keylock Delay................ 111 4.9.2.3 Setting Keylock on Startup..................111 4.9.3 Air Encryption........................111 4.9.3.1 Viewing Air Encryption State................111 4.9.3.2 Deleting User Keys.....................
  • Page 8 MN006260A01-AJ Contents 4.10.6.4 Clear to Send....................121 4.10.6.5 Periodic Alert....................121 4.10.6.6 D-PTT Tones....................122 4.10.7 Display........................... 122 4.10.7.1 Setting Font Level.................... 122 4.10.7.2 Setting Large Idle Font..................123 4.10.7.3 Setting Screen Saver..................123 4.10.7.4 Setting Backlight....................123 4.10.7.5 Setting Brightness.................... 124 4.10.7.6 Setting LCD Off....................
  • Page 9 MN006260A01-AJ Contents 4.11.1 Setting Operations Parameters..................132 4.11.1.1 Standard Home Group..................132 4.11.2 Scan..........................132 4.11.2.1 Activating Talkgroup Scanning................133 4.11.2.2 Setting Talkgroups in the Active Scan List............133 4.11.2.3 Setting Scan Lists.....................133 4.11.2.4 Deleting Talkgroups from Scan Lists..............134 4.11.3 My Groups........................134 4.11.3.1 Adding Favorite Folders..................134 4.11.3.2 Adding Talkgroups to Favorite Folders.............
  • Page 10 MN006260A01-AJ Contents 4.17.2 Logging Off........................143 4.18 Networks............................143 4.18.1 Selecting Network Operation Mode................143 4.18.2 Network Select....................... 144 4.18.2.1 Selecting Your Network..................144 4.18.2.2 Using Select Net Registration................144 4.18.2.3 Using Any Network Registration...............144 4.18.3 Enabling Automatic DMO....................145 4.18.4 Talkgroup Network Select....................145 4.18.4.1 Selecting Your Talkgroup Network..............145 4.18.4.2 Using Select TG Net Registration..............
  • Page 11 MN006260A01-AJ Contents 5.2.4 Bluetooth Smart Proximity Pairing................... 154 5.2.5 Bluetooth Sensor Data..................... 154 5.3 Buffer Full Overwrite Policy......................154 5.4 Call-Out............................155 5.4.1 Types of Call-Out Alerts....................155 5.4.2 Call-Out Modes Interaction....................156 5.4.3 Call-Out Service Phases....................157 5.5 Collaborative Messaging........................157 5.6 Dialing through Soft Numeric Keypad....................157 5.7 DTMF Overdial..........................158 5.8 GNSS Location Service.........................
  • Page 12 MN006260A01-AJ Contents 5.21.2 Entering the Browser......................169 5.21.3 Entering Browser Menu Panes..................169 5.21.4 Tips for Browsing......................170 5.21.4.1 Creating Bookmarks through the Navigate Pane..........170 5.21.4.2 Creating Bookmarks through the Bookmarks Pane......... 170 5.21.4.3 Using Bookmarks..................... 170 5.21.4.4 Creating Hotkeys....................171 5.21.4.5 Using Hotkeys....................171 5.21.4.6 Saving Pages....................

  • Page 13: List Of Figures

    MN006260A01-AJ List of Figures List of Figures Figure 1: Charger Mode Screen........................30 Figure 2: Default Home Screen with Icons....................... 43 Figure 3: Trunked Mode Operation........................58 Figure 4: Direct Mode Operation........................64 Figure 5: Communication through Repeaters....................68 Figure 6: Communication Through Gateways....................68 Figure 7: Repeater Mode Operation.........................

  • Page 14: List Of Tables

    MN006260A01-AJ List of Tables List of Tables Table 1: Special Notations..........................20 Table 2: Battery Icons............................30 Table 3: MTP8500Ex Controls and Indicators....................31 Table 4: MTP8550Ex Controls and Indicators....................34 Table 5: Text Entry Screen Icons........................37 Table 6: Text Entry Screen Icons (Applicable only for MTP8550Ex.)..............37 Table 7: Keys Usage (Applicable only for MTP8500Ex.)..................

  • Page 15: Declaration Of Conformity

    Declaration of Conformity Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola Solutions, Inc. Address: 2000 Progress Pkwy, Schaumberg II, 60196. Phone Number: 1-800-927-2744 Hereby declares that MTP8500Ex/MTP8550Ex conforms to FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.109(a)

  • Page 16: Safety Information

    Product Safety Guide for Portable Two-Way Radios that contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations. For a list of Motorola Solutions-approved antennas, batteries, and other accessories, visit the following website: http://www.motorolasolutions.com...

  • Page 17: Notice To Users (Fcc)

    Notice to Users (Innovation, Science and, Economic Development Canada (ISED)) The operation of your Motorola Solutions radio is subject to the Radiocommunications Act and must comply with rules and regulations of the Federal Government’s department of Industry Canada. Industry Canada requires that all operators using Private Land Mobile frequencies obtain a radio license before operating their equipment.

  • Page 18: Applying For Canadian License

    Applying for Canadian License Applying for Canadian License The operation of your Motorola Solutions radio is subject to the Radio communications Act and must comply with rules and regulations of the Federal Government's department of Industry Canada. Industry Canada requires that all operators using Private Land Mobile frequencies obtain a radio license before operating their equipment.

  • Page 19: Intellectual Property And Regulatory Notices

    License Rights The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

  • Page 20: Chapter 1: General Information

    MN006260A01-AJ Chapter 1: General Information Chapter 1 General Information Icon Conventions The documentation set is designed to give the reader more visual clues. The following graphic icons are used throughout the documentation set. DANGER: The signal word DANGER with the associated safety icon implies information that, if disregarded, will result in death or serious injury.

  • Page 21: Chapter 2: Getting Started

    MN006260A01-AJ Chapter 2: Getting Started Chapter 2 Getting Started Familiarize yourself with basic information on how to use the radio. Before Power On Read this section before you power on your radio for the first time. 2.1.1 Attaching the Antenna Procedure: 1.
  • Page 22 MN006260A01-AJ Chapter 2: Getting Started ● DLN9886A TETRA MICRO HSM AES 256 IMPORTANT: ● The following procedure must be performed only in non-hazardous environment. ● Make sure the SIM card holder is not left empty. The SIM card holder must be occupied by a dummy SIM card or an actual SIM card.
  • Page 23 MN006260A01-AJ Chapter 2: Getting Started 6. Slide the SIM card into the SIM card door. Pay attention to the correct position of the notched corner. 7. Close the SIM card holder and slide the holder toward the PTT side of the radio (as indicated by the LOCK arrow) to lock it.

  • Page 24: Microsd Card

    MN006260A01-AJ Chapter 2: Getting Started 10. Ensure proper positioning of the SIM card door by matching the shape of the SIM card door to the chassis (see the below figure). Carefully insert the SIM card door into the back chassis SIM opening, making sure that the SIM card door O-ring is not squeezed by the door (it must not be visible once the door is installed).

  • Page 25: Installing The Microsd Card

    MN006260A01-AJ Chapter 2: Getting Started ● SD card fitted is not accepted/recognized. NOTE: The radio only supports the following characters to compose file names: 1. Numeric digits. 2. English alphabetic characters. 3. Space. 4. Non-alphabetic characters: ! # $ % & ' ( ) - @ ^ _ ` { } ~. Before using non-alphabetic characters, make sure your computer system supports them.
  • Page 26 MN006260A01-AJ Chapter 2: Getting Started 4. Slide the microSD card holder toward the top of the radio (as indicated by the UNLOCK arrow) to unlock it and lift it up. 5. Carefully insert the microSD card into the microSD card holder ensuring that the gold contact area is facing down.
  • Page 27 MN006260A01-AJ Chapter 2: Getting Started 6. Close the microSD card holder and slide the holder toward the bottom side of the radio (as indicated by the LOCK arrow) to lock it. 7. Close the SIM card holder and slide the holder toward the PTT side of the radio (as indicated by the LOCK arrow) to lock it.

  • Page 28: Installing The Battery

    MN006260A01-AJ Chapter 2: Getting Started 2.1.4 Installing the Battery IMPORTANT: The following procedure must be performed only in non-hazardous environment. Procedure: 1. Remove the battery from its protective case. 2. Insert the battery from the back of the radio. Ensure that it is fully seated in the radio chassis compartment.

  • Page 29: Charging The Battery

    Charging the Battery IMPORTANT: Use only Motorola Solutions-approved chargers, which provide optimal performance. Using other chargers invalidates the warranty and may fail to fully charge, reducing the life of the battery. Always charge your IMPRES battery with an IMPRES charger for optimized battery life. IMPRES batteries charged exclusively with IMPRES chargers receive a 6-month capacity warranty extension over the standard Motorola Solutions Premium battery warranty duration.

  • Page 30: Battery Charging Indications

    MN006260A01-AJ Chapter 2: Getting Started 2.1.7 Battery Charging Indications When the radio is charging, it displays the Charger Mode screen. The screen displays an appropriate Battery Charge Progress icon and charging progress expressed in percentage. NOTE: To easily identify the charging status, check the Battery Charging LED Indicator. See LED Indications on page 179.

  • Page 31: Mtp8000Ex Series Controls And Indicators

    MN006260A01-AJ Chapter 2: Getting Started MTP8000Ex Series Controls and Indicators The MTP8000Ex Series radio specifications are available at https://www.motorolasolutions.com/mtp8000ex. MTP8500Ex Controls and Indicators Table 3: MTP8500Ex Controls and Indicators Annotation Description Backlight Sensor The backlight sensor measures ambient light intensity. When the display backlight is active and a low light condition is detected, the keypad is illuminated.
  • Page 32 MN006260A01-AJ Chapter 2: Getting Started Annotation Description ● Press and hold the Rotary Knob to lock/unlock it. Powering the radio off and on also unlocks a locked Rotary Knob. Programmable Side buttons The Programmable Side buttons support the One-Touch Button feature. By default the upper Programmable Side button is set to Toggle Backlight Intensity and the lower Programmable Side button is set to switch between Trunked Mode Opera- tion and Direct Mode Operation.
  • Page 33 MN006260A01-AJ Chapter 2: Getting Started Annotation Description Display Features a high resolution of 240 x 320 pixels and 262,144 colors. Supports scala- ble fonts and high color images. Side Connector Provides connection for accessories. You can connect the following cables: ●...

  • Page 34: Table 4: Mtp8550Ex Controls And Indicators

    MN006260A01-AJ Chapter 2: Getting Started MTP8550Ex Controls and Indicators Table 4: MTP8550Ex Controls and Indicators Annotation Description Backlight Sensor The backlight sensor measures ambient light intensity. When the display backlight is active and a low light condition is detected, the keypad is illuminated. Rotary Knob ●...
  • Page 35 MN006260A01-AJ Chapter 2: Getting Started Annotation Description lower Programmable Side button is set to switch between Trunked Mode Opera- tion and Direct Mode Operation. NOTE: The required time to press and hold a button to activate a One- Touch Button feature is by default set to 0.1 second. Earpiece Push-To-Talk (PTT) button Press and hold to talk in simplex calls, release it to listen.

  • Page 36: Powering On The Radio

    MN006260A01-AJ Chapter 2: Getting Started Annotation Description ● Serial Data Cable Ex, PMKN4159_ ● USB Data Cable Ex, PMKN4160_ ● E2EE KVL Cable Ex, PMKN4161_ NOTE: It is recommended to turn off the radio before connecting accesso- ries. Menu key ●...

  • Page 37: Selecting Text Entry Modes

    MN006260A01-AJ Chapter 2: Getting Started To toggle through the text entry modes: ● For MTP8500Ex – Press and hold the Right Navigation key or the Rotary Knob. ● For MTP8550Ex – Press the # key to toggle through the text entry modes. Table 5: Text Entry Screen Icons Icons Description...

  • Page 38: Selecting Text Entry Methods And Languages

    MN006260A01-AJ Chapter 2: Getting Started 2. Select one of the following options: ● Primary – for entering alphanumeric characters. ● Numeric – for entering numbers only. ● Symbol – for entering symbols only. ● Secondary – for entering alphanumeric characters (this mode is optional and you have to add it to the list).

  • Page 39: Table 8: Keys Usage (Applicable Only For Mtp8550Ex.)

    MN006260A01-AJ Chapter 2: Getting Started Description Menu Opens the Editor Menu to store the message as a template or save changes. Rotary Knob ● Press to add new letter (a, A or 0). ● Press and hold to change entry mode. ●...

  • Page 40: Writing In Itap Alphanumeric

    MN006260A01-AJ Chapter 2: Getting Started Table 9: Other Keys (Applicable only for MTP8550Ex.) Description Any numeric key ● In TAP press any key to reject word completion and continue with text entry A new completion will be displayed, if available, after the time-out for TAP expires.

  • Page 41: Writing In Tap Alphanumeric

    MN006260A01-AJ Chapter 2: Getting Started 5. Press 3 key. The alternative row opens and shows D E F 3. 6. Continue entering the letters by pressing one key for each letter. Press 2, 8, 4, and 3 keys. NOTE: Automatic shift to upper case is used at the beginning of a message, after punctuation followed by space, or for the first letter of a word created as a new contact entry.

  • Page 42: Adding Words To The Dictionary

    MN006260A01-AJ Chapter 2: Getting Started When and where to use: To add the words that are not in the dictionary. Procedure: 1. Press Menu → Entry Setup → Prim.. 2. Select iTAPEnglish and press Back. 3. Enter the word. Scroll the alternate line for a word option. Each option is successively highlighted and partially locked.

  • Page 43: Unblocking Your Radio

    MN006260A01-AJ Chapter 2: Getting Started 2.5.2 Unblocking Your Radio Writing Text on page 36 for text entry method on your radio. If you have entered the incorrect PIN code for more than three times (by default), use the PIN Unblocking Key (PUK) to unblock your radio.

  • Page 44: Configurable Idle Screen

    MN006260A01-AJ Chapter 2: Getting Started Table 10: Display Annotation Description Status icon area Text display area Soft key area Menu/Context sensitive icon The color of the Soft key area changes according to the mode the radio is in. Table 11: Colors of the Soft Key Area Color Mode or State Light blue...

  • Page 45: Status Icons

    MN006260A01-AJ Chapter 2: Getting Started Status Icons Status icons appear when your radio is engaged in certain activities or when you have activated certain features. Depending on your service provider settings, status icons can appear in normal or large size. By default, they are large on the home screen and normal when browsing though the radio menu.
  • Page 46 MN006260A01-AJ Chapter 2: Getting Started Icon Description ● No icon – during radio-to-radio and repeater communication. DMO Repeater Communication Mode – Indicates that the Repeater or GW + Rep option in DMO Mode is selected. The icon has the following status: ●...
  • Page 47 MN006260A01-AJ Chapter 2: Getting Started Icon Description Battery Charging – Indicates that the battery is charging. Emergency – Indicates that the radio is in Emergency Operation. ● Solid – Emergency Operations initiated. ● Blinking – the radio is in emergency receiving state. Disaster Alert Call –...
  • Page 48 MN006260A01-AJ Chapter 2: Getting Started Icon Description Encryption Off Blinking – Indicates that the SIM Card E2EE is disabled in DMO and TMO Modes. SIM End-to-End Encryption (E2EE) in TMO Indicates that the SIM Card E2EE is enabled in TMO Mode. SIM End-to-End Encryption (E2EE) in DMO Indicates that the SIM Card E2EE is enabled in DMO Mode.

  • Page 49: Holding Your Radio

    MN006260A01-AJ Chapter 2: Getting Started Icon Description USB Connected – Indicates that the radio is connected to the computer via the USB cable. Visible only in the Mass Storage mode. Bluetooth Connected – Indicates that Bluetooth is enabled and at least one device is connected.

  • Page 50: High Or Low Audio Toggle

    MN006260A01-AJ Chapter 2: Getting Started When radio is toggled to high audio during emergency Full Duplex Private Calls (FDPC) mode, hold you radio a vertical position with its top microphone 5–10 cm away from your mouth. Speak into the top microphone. Listen through the internal speaker.

  • Page 51: During A Call

    MN006260A01-AJ Chapter 2: Getting Started 2.11 During a Call During the call, label of the right Soft key indicates the next possible change. Accessory default setup is: Table 13: During the Call Soft Key Label Audio Setting Spkr Audio goes to the main speaker (Speaker HIGH is displayed) Erpce Audio goes to the earpiece (Speaker LOW is displayed) Audio goes to the Personal Hands Free (Speaker LOW is displayed)
  • Page 52 MN006260A01-AJ Chapter 2: Getting Started Icon Talkgroups in Common Folders Talkgroups in Favorite Folders In TMO Mode In TMO Mode Display when the talkgroup selected is a Display when the talkgroup selected is a SIM TMO talkgroup, and not registered SIM TMO talkgroup, and not registered to SIM network.

  • Page 53: Entering Tmo Or Dmo Mode

    MN006260A01-AJ Chapter 2: Getting Started Icon Talkgroups in Common Folders Talkgroups in Favorite Folders Display when the radio is registered to a network that is not the home network. NOTE: The icon, also known as Migration icon, is only displayed on the top of the display as a status icon.

  • Page 54: One-Touch Buttons

    MN006260A01-AJ Chapter 2: Getting Started Over The Air Programming (OTAP) enables remote radio reconfiguration over TETRA network. Prerequisites: Your radio display shows an OTAP prompt with Reboot required. Accept new configuration? text for a new configuration update. Procedure: Select Yes to accept or No to reject the new configuration update. NOTE: A timer is set when the prompt is displayed.
  • Page 55 MN006260A01-AJ Chapter 2: Getting Started Feature Description DMO Pre-emptive Short Da- Sends the next DMO SDS or status message with elevated priority. ta Service (SDS) Flip Display Rotates the display by 180°. Flip Display is the default function for the upper Side button.
  • Page 56 MN006260A01-AJ Chapter 2: Getting Started Feature Description Send User-Defined Tem- Sends a user-defined message to a dedicated address. plate (UDT) Speaker Enable or Disable Enables or disables the loudspeaker for a duration of the ongoing call. per Call Switch to Previously Selec- Changes the talkgroup of the radio to the previously selected talkgroup ted Talkgroup (DMO or TMO).
  • Page 57 MN006260A01-AJ Chapter 2: Getting Started Feature Description Turn Bluetooth Indoor Loca- Activates Bluetooth Indoor Location. tion On or Off Turn Bluetooth On or Off Turns Bluetooth on or off. Turn Repeater Mode On or Turns Repeater Mode on or off. Unassigned The radio displays Unassigned Button when no feature is assigned to this button.

  • Page 58: Chapter 3: Modes

    MN006260A01-AJ Chapter 3: Modes Chapter 3 Modes This chapter contains information on available modes that the radio can operate in. Trunked Mode Operation Trunked Mode Operation (TMO) requires the switching and management infrastructure. TMO enables various voice and data communication types. Examples are group calls and short data service messages.

  • Page 59: Receiving Group Calls In Idle

    MN006260A01-AJ Chapter 3: Modes 2. Wait for the Talk Permit tone (if configured) and then speak into the microphone. Release the PTT button to listen. NOTE: To cancel making a group call, do one the following actions before the talk permit is granted (depending on your service provider’s settings): ●...

  • Page 60: Preempting Group Calls

    MN006260A01-AJ Chapter 3: Modes 3.1.5.1 Preempting Group Calls NOTE: Your radio can only support either the D-PTT Tone feature or D-PTT Preempt Group Call feature at a time. Procedure: 1. Your radio receives a Group Call. 2. Press the PTT button twice on the radio or the Remote Control Unit (RCU). Call preempt is triggered.

  • Page 61: Dgna Auto Reselect Group

    MN006260A01-AJ Chapter 3: Modes 3.1.6.3 DGNA Auto Reselect Group DGNA Auto Reselect allows your radio to return to the previous selected talkgroup. Your network operator assigns a talkgroup to your radio through DGNA. When the assigned talkgroup is deassigned, your radio automatically returns to the previous talkgroup.

  • Page 62: Assistance Call

    MN006260A01-AJ Chapter 3: Modes 3.1.8 Assistance Call This feature allows you to make private calls to ask for assistance in normal and noncritical situations. To initiate an assistance call, you can select the target address from up to five configured numbers. NOTE: Your service provider can configure the number, priority, and the type of the call (simplex or duplex).

  • Page 63: Entering Local Site Trunking

    MN006260A01-AJ Chapter 3: Modes 3.2.1 Entering Local Site Trunking When your radio receives a Local Site Trunking indication from the system, the following occurs: ● Your radio sounds an Entering Local Site Trunking tone. ● Display shows the Local Area Service message. NOTE: Noticeable only on the color display.

  • Page 64: Direct Mode Operation

    MN006260A01-AJ Chapter 3: Modes Direct Mode Operation Direct Mode Operation (DMO) is a mode of simplex operation where radios communicate directly without the need of a network. NOTE: For those who use DMO mode, you are recommended to apply DMO SCK for data confidentiality.

  • Page 65: Receiving Group Calls In Idle

    MN006260A01-AJ Chapter 3: Modes 3.3.3 Receiving Group Calls in Idle Procedure: 1. Your radio receives a Group Call. NOTE: The incoming Group Call is signaled by a Receiving Group Call tone. 2. To respond, press and hold the PTT button. 3.3.4 D-PTT Preempt Group Call NOTE: This is a Software Selling Feature.

  • Page 66: Private Call With Presence Check

    MN006260A01-AJ Chapter 3: Modes 3. Select one of the following options: ● MS - MS – Your radio can communicate only with other radios within its range. ● Gateway – Your radio uses a gateway to communicate with the infrastructure. ○...

  • Page 67: Network Monitor

    MN006260A01-AJ Chapter 3: Modes ● Displays the Individual Calls Only message 3.3.9 Network Monitor NOTE: This is a Software Selling Feature. This feature allows the radio to monitor for Trunked Mode Operation (TMO) individual calls while maintaining Direct Mode Operation (DMO) services. When Network Monitor is active, the radio receives direct calls addressed to the selected DMO talkgroup, private DMO calls, Short Data Service (SDS) messages, and also private TMO calls.

  • Page 68: Communication Through Gateways

    MN006260A01-AJ Chapter 3: Modes Figure 5: Communication through Repeaters When the radio detects a potential repeater signal or connects to a repeater, it plays a tone, displays the Repeater available message, and shows an appropriate icon. When the radio loses connection with the repeater, it plays a tone, displays the Repeater not available message, and the repeater icon is blinking.

  • Page 69: Gateway And Repeater Synchronization

    MN006260A01-AJ Chapter 3: Modes ● Radio displays Gateway available. ● Radio displays an appropriate icon. Radio behavior when radio loses connection with the gateway: ● Radio sounds a tone. ● Radio displays Gateway available. ● Radio displays an appropriate icon. Radio behavior when group call is in queue: ●...

  • Page 70: Emergency Operations

    MN006260A01-AJ Chapter 3: Modes ● Messages - stored in the Inbox ● Private call attempts - stored in the Missed Calls list, without the option to respond When no danger to safety exists anymore, for example, when you leave the RF sensitive area, you can deactivate the TXI Mode and the radio returns to standard operation.

  • Page 71: Emergency Group Call

    MN006260A01-AJ Chapter 3: Modes Emergency Alarm in DMO mode can be configured to send in all DMO modes or when your radio is synced through Gateway. NOTE: During Hot Microphone transmission, your radio is not allowed to resend the message. 3.5.2 Emergency Group Call The Emergency Group Call has the highest communication priority and it is a pre-emptive call.

  • Page 72: Non-Tactical Emergency

    MN006260A01-AJ Chapter 3: Modes 3.5.3 Non-Tactical Emergency In Non-Tactical Emergency, your radio switches to a designated Emergency talkgroup when starting Emergency Operations. This talkgroup is used for the complete duration of the Emergency Operation. Changing talkgroups is not allowed at this point. In Trunked Mode Operation (TMO), your radio can make Emergency Non-Tactical Group Calls without sending attachments.

  • Page 73: Alternating Hot Microphone

    MN006260A01-AJ Chapter 3: Modes 3.5.7 Alternating Hot Microphone The Alternating Hot Microphone is an enhancement of the Hot Microphone. After activation, the radio alternately enters transmission phases (your microphone is active) and reception phases (you can only listen) for an amount of time precisely determined by your service provider. If this feature is enabled, you can initiate the Alternating Hot Microphone by pressing the Emergency button.

  • Page 74: Invisible Emergency

    MN006260A01-AJ Chapter 3: Modes If you turn off the radio in the Silent Emergency Mode, the radio switches to pseudo power off state. In this state, the radio appears to be turned off. However, the radio is still on and in the Silent Emergency Mode. On turning the radio on during the pseudo power off state, the radio acts as during turning on and still is in the Silent Emergency Mode.

  • Page 75: Emergency Mode By Dialing

    MN006260A01-AJ Chapter 3: Modes 3.5.11 Emergency Mode by Dialing This feature allows you to trigger Emergency Mode by dialing a predefined number. It initiates the same emergency services as when you use the Emergency button. Your radio can store up to eight emergency numbers.

  • Page 76: Exiting Emergency Operations

    MN006260A01-AJ Chapter 3: Modes ● Emergency Alarm ● Emergency Call ● Emergency Short Data Service (SDS) Status ● Location Information Protocol reports 3.5.14 Exiting Emergency Operations Prerequisites: Make sure that your radio is engaged in Emergency Operations. Procedure: Perform one of the following actions: ●...

  • Page 77: Setting Monitor Option

    MN006260A01-AJ Chapter 3: Modes The Repeater Mode is activated by selecting Menu → Networks → Repeater Mode. 3.6.1 Setting Monitor Option Procedure: 1. From the home screen, press Options. 2. Press Monitor. 3. Select one of the following options: ● Off –...

  • Page 78: Chapter 4: Main Menu

    MN006260A01-AJ Chapter 4: Main Menu Chapter 4 Main Menu This chapter contains information on items in the main menu. You can enter the menu items during a call. If not programmed otherwise by your service provider the radio exits the menu, when a new call starts. IMPORTANT: Some menu items are model-specific and may not be activated or available on your radio.

  • Page 79: Messages

    MN006260A01-AJ Chapter 4: Main Menu Menu Icon Description Browser Starts the WAP browser. Man Down (henceforth known as Fall Alert) Allows you to activate the Man Down (Fall Alert) feature. Security Lets you turn on/off and verify security features, and change passwords. Setup Allows you to customize your radio.

  • Page 80: New Message

    MN006260A01-AJ Chapter 4: Main Menu ● The radio starts a Private Call with the message sender. ● The radio starts a Group Call on a currently selected talkgroup. For details on writing a text message, see Writing Text on page 4.3.1 New Message This menu item allows you to create a new message.

  • Page 81: Delivery Report

    MN006260A01-AJ Chapter 4: Main Menu Procedure: 1. From the home screen, press the Menu key. 2. Select Messages → New Message. 3. Press the Menu key and select Message Setup → On/Offline users. 4. Enter your message and press Send. 5.
  • Page 82 MN006260A01-AJ Chapter 4: Main Menu ● Displays the New Message icon. ● Displays the New Delivery Status notification screen (if possible). 4.3.1.4.1 Viewing Delivery Reports Procedure: 1. From the home screen, press the Menu key. 2. Select Messages → Inbox. 3.

  • Page 83: Inbox

    MN006260A01-AJ Chapter 4: Main Menu 4.3.2 Inbox The inbox folder contains up to 100 new or old incoming messages, depending on the length of the messages. The Messages sub-menu indicates the number of the messages. For example, if the indication is 2/4, it means that two unread and four read messages are in the inbox.

  • Page 84: Opening The Inbox

    MN006260A01-AJ Chapter 4: Main Menu 4.3.2.2 Opening the Inbox Procedure: 1. From the home screen, press the Menu key. 2. Select Messages → Inbox. The radio displays the status of the inbox for a few seconds (if any): ● No New or Old Messages ●...

  • Page 85: Embedded Number

    MN006260A01-AJ Chapter 4: Main Menu Option Actions Invoking the edit screen with previously en- a. Select Resend and edit the text. tered text to the same recipient b. To send, perform one of the following op- tions: ● Select Send. ●...

  • Page 86: Calling Numbers From Messages

    MN006260A01-AJ Chapter 4: Main Menu When and where to use: You can save the number of the sender or embedded number from the message to a new or existing contact. Procedure: 1. From the home screen, press the Menu key. 2.

  • Page 87: Making Group Calls On The Talkgroup Of The Message Sender

    MN006260A01-AJ Chapter 4: Main Menu 4.3.2.7 Making Group Calls on the Talkgroup of the Message Sender The Embedded Number feature is enabled by your service provider. Procedure: 1. From the home screen, press the Menu key. 2. Select Messages → Inbox. 3.

  • Page 88: Call-Out (Co) Box

    MN006260A01-AJ Chapter 4: Main Menu Icon Description Delivery Failed Successful Outgoing Message Failed Outgoing Message Protected Message Delivery in Progress Protected Message Delivery Accomplished Protected Message Delivery Failed Successful Outgoing Protected Message Failed Outgoing Protected Message 4.3.4 Call-Out (CO) Box CO Box contains incoming and outgoing Call-Out messages.

  • Page 89: Radio Messaging System (Rms) Box

    MN006260A01-AJ Chapter 4: Main Menu 4.3.5 Radio Messaging System (RMS) Box RMS Box stores all incoming and outgoing Radio Messaging System (RMS) messages, both Status messages and Free Text messages. 4.3.6 Wireless Application Protocol (WAP) Box Each WAP Push message can be loaded immediately or stored as a message in WAP Box. To access the WAP Box, press Menu and select Messages →...

  • Page 90: Predefined Templates

    MN006260A01-AJ Chapter 4: Main Menu 4. Manage the templates by using the following options: Option Actions Viewing the template Select View. Deleting the template Select Delete. Editing the template a. Select Edit Text. b. Edit the text. c. Depending on the requirement, press the Menu key and do one of the following: ●...

  • Page 91: Status Messages

    MN006260A01-AJ Chapter 4: Main Menu You can edit the predefined template before you send it. Press the Menu key and select Edit. The edit screen opens with the template text. You are only allowed to replace the existing text. 4.3.9 Status Messages The radio allows you to send two types of status messages: statuses and targeted statuses.

  • Page 92: Targeted Status Messages

    MN006260A01-AJ Chapter 4: Main Menu 4.3.9.3 Targeted Status Messages The Targeted Status Messages feature enables sending status messages to addresses that can be selected by the user. By default, targeted status messages can be sent to private or talkgroup addresses. Your service provider can restrict valid addresses to numbers stored in Contacts.

  • Page 93: Additional Address

    MN006260A01-AJ Chapter 4: Main Menu Option Actions The radio is not in the RMS a. Perform one of the following actions: mode ● From the home screen, press Menu → Messages → Send RMS/FMS. ● Press and hold the One Touch Button configured to dis- play the Send RMS/FMS menu.

  • Page 94: Selecting Additional Address

    MN006260A01-AJ Chapter 4: Main Menu 4.3.11.2 Selecting Additional Address Procedure: 1. From the home screen, press the Menu key. 2. Select Messages → Additional Address → Select Address. The radio displays a list of aliases. 3. Highlight your alias and press Select. 4.3.11.3 Viewing Additional Address Procedure:...

  • Page 95: Deleting Additional Address

    MN006260A01-AJ Chapter 4: Main Menu 3. Highlight the alias. 4. Press Menu key. 5. Select Edit. 6. Press Change. 7. Enter new values of the Alias and ISSI/ITSI/GSSI fields, press Done key. Result: The changed alias appears in the list of available aliases. There is no possibility to have two Additional Address items with the same Additional Address Alias.

  • Page 96: Contacts

    MN006260A01-AJ Chapter 4: Main Menu Contacts This menu stores all your contact numbers. Contacts from your radio can placed into up to 100 folders inside your address book. The folder name can be edited when creating the folder or when adding or editing a new contact (if configured). NOTE: You can enter a maximum of 15 characters when naming the folder.

  • Page 97: Editing Contacts

    MN006260A01-AJ Chapter 4: Main Menu 2. Select [New Contact]. 3. Highlight Folder and press Change. NOTE: If you save a new contact and change the contact folder, the contact is saved in both All folder and the selected contact folder. If you save the new contact without change the contact folder, the contact appears in All folder only.

  • Page 98: Searching Contacts

    MN006260A01-AJ Chapter 4: Main Menu ● Duplex NOTE: Simplex and Duplex options are only available if the contact Type is Private and the respective Private Call Hook Customization is enabled. 6. Press Done. 4.4.3 Searching Contacts Procedure: To search for contacts, perform one of the following options: Options Actions Search from Contacts Menu...

  • Page 99: Checking Capacity

    MN006260A01-AJ Chapter 4: Main Menu 4.4.6 Checking Capacity When and where to use: To see how many numbers are stored in the radio. Procedure: 1. From the home screen, press Contacts key. 2. Press the Menu key. 3. Select Capacity. 4.

  • Page 100: Navigation In The Picture Browser

    MN006260A01-AJ Chapter 4: Main Menu 2. Select Pictures. Result: The Picture Browser starts. 4.5.2 Navigation in the Picture Browser Table 23: Navigation in the Multi-Picture View I want to... Action Highlight another item. Rotate the Rotary Knob or use the Navigation keys.

  • Page 101: Zoom Levels

    MN006260A01-AJ Chapter 4: Main Menu I want to... Action ● Rotate the Rotary Knob anticlockwise. NOTE: When a picture is zoomed out to maximum, the browser returns to the full screen view. Move the displayed area of the zoomed picture. Press the Navigation keys.

  • Page 102: Sending Pictures Through Bluetooth From The Picture Browser

    MN006260A01-AJ Chapter 4: Main Menu 7. Press Save to confirm changes. 4.5.5 Sending Pictures through Bluetooth from the Picture Browser By using this procedure you can send JPEG files displayed in the Picture Browser. To send other types of files using Bluetooth, go to My Received Files; for details see Sending Files through Bluetooth from My Received Files on page 105 Procedure:...

  • Page 103: Enabling And Disabling Bluetooth

    NOTE: This setting does not affect the Motorola Solutions headset with PTT (NNTN8143_ or NNTN8191_) as it is always in the GC Optimized mode.

  • Page 104: Devices

    MN006260A01-AJ Chapter 4: Main Menu 4. If needed, enter a PIN code or a passkey. NOTE: If you enter an incorrect PIN code and the subsequent paring attempts take too long or result in an error message, power the Bluetooth device off and on. The radio accepts 3 logging attempts.

  • Page 105: My Received Files

    MN006260A01-AJ Chapter 4: Main Menu ○ Automatic – the radio connects with the device automatically. NOTE: On some headsets, you may have to press the "Call" button to trigger reconnection. ○ Ask – the radio asks you for confirmation before connecting with the device. ○...

  • Page 106: Viewing Received Files

    MN006260A01-AJ Chapter 4: Main Menu 5. Use one of the following options: Option Actions The paired devices list is empty Wait until the radio displays the list and then high- light the device and press Connect. The required recipient device is present Highlight the device and press Select.

  • Page 107: Disconnecting All Devices

    MN006260A01-AJ Chapter 4: Main Menu 4.6.6 Disconnecting All Devices When and where to use: To disconnect all remote devices connected to your radio. Procedure: 1. From the home screen, press the Menu key. 2. Select Bluetooth → Disconnect All. Result: All devices are disconnected. NOTE: To disconnect only one device, from the home screen, select Menu →...

  • Page 108: Connecting Firearms Devices

    MN006260A01-AJ Chapter 4: Main Menu 4.6.8 Connecting Firearms Devices Prerequisites: Only pre-approved firearms devices can be used. The service provider is responsible for configuring the radio to work with specific devices. See Add Bluetooth Devices on page 153. When and where to use: To select a firearm sensor device for Bluetooth connection. Procedure: 1.

  • Page 109: Setting Man Down (Fall Alert)

    MN006260A01-AJ Chapter 4: Main Menu 4.8.1 Setting Man Down (Fall Alert) Procedure: 1. From the home screen, press the Menu key. 2. Select Man Down (henceforth known as Fall Alert). 3. Select one of the following options: ● On – Activates the feature. ●...

  • Page 110: Changing Pin Codes

    MN006260A01-AJ Chapter 4: Main Menu 4.9.1.2 Changing PIN Codes NOTE: This feature is only available when enabled by your service provider. Procedure: 1. From the home screen, press the Menu key. 2. Select Security → Change Code. 3. Radio prompts for the Old Code. NOTE: To increase security, set your own PIN code.

  • Page 111: Setting Automatic Keylock Delay

    MN006260A01-AJ Chapter 4: Main Menu 4.9.2.2 Setting Automatic Keylock Delay Procedure: 1. From the home screen, press the Menu key. 2. Select Security → Keylock Setup → Delay. 3. Use Up and Down Navigation keys to change the minutes and press Done. 4.9.2.3 Setting Keylock on Startup Procedure:...

  • Page 112: Deleting User Keys

    MN006260A01-AJ Chapter 4: Main Menu 4.9.3.2 Deleting User Keys IMPORTANT: The key deletion takes up to 30 seconds. During this period, the battery must not be removed. Removing the battery during this period may lead to radio malfunction. Prerequisites: Ensure that the user key deletion is enabled in the codeplug. Procedure: Press Side Button 1 →...

  • Page 113: Dmo Sck

    MN006260A01-AJ Chapter 4: Main Menu 4.9.5.1.1 Verifying TMSCK Validity When and where to use: To ensure that the TMSCKs in the radio are valid and can be used for the air interface encryption. Procedure: 1. From the home screen, press the Menu key. 2.

  • Page 114: Covert Mode

    MN006260A01-AJ Chapter 4: Main Menu ● No – To leave the key. Your radio displays Code Not Changed. 4.9.6 Covert Mode NOTE: This is a Software Selling Feature. This feature enables you to completely shut down all visible and audible alerts and notifications, making the radio unnoticeable even in a silent and dark environment.

  • Page 115: Status Remote Control

    MN006260A01-AJ Chapter 4: Main Menu 4.9.7.1 Status Remote Control Status Remote Control is a feature that provides limited control of the radio, unlike Short Data Service (SDS) Remote Control. Only one type of remote control can be active on a radio; either SDS or Status. The following tasks can be assigned remotely to a radio: Play loud tone until user interaction The radio plays a loud tone as in the Man Down (henceforth known as Fall Alert) feature until you unlock...

  • Page 116: Setup

    MN006260A01-AJ Chapter 4: Main Menu 4.10 Setup The Setup menu allows you to change the general configuration on your radio. 4.10.1 Ring Style This sub-menu allows you to set the incoming call ring style. 4.10.1.1 Setting Ring Style Procedure: 1. From the home screen, press the Menu key. 2.

  • Page 117: Language

    MN006260A01-AJ Chapter 4: Main Menu ● Call-Out Vol – Sets the volume level for Call-Out tones (if enabled). NOTE: If the display shows only one option Volume, you can adjust all of the above settings at once. You have the option to change the settings individually when the Volume Adj. Mode is set to Individual.

  • Page 118: Audio

    MN006260A01-AJ Chapter 4: Main Menu ● Voice & Data – Your radio acts as a modem but voice calls have priority over data calls and can interrupt them. 4.10.5 Audio This menu item allows you to adjust your radio audio settings. 4.10.5.1 Audio Profiles An audio profile is a set of audio parameters, such as the volume of alert tones, that are configured by your...

  • Page 119: Audio Toggle

    MN006260A01-AJ Chapter 4: Main Menu 4.10.5.3 Audio Toggle You can control audio routing between the speaker and earpiece for any private or group call through the dedicated Speaker Control key. You can also define through the menu to have all group calls in high audio or controlled by the Speaker Control key.

  • Page 120: Tones

    MN006260A01-AJ Chapter 4: Main Menu ● Individual – You can set Duplex, Simplex, Earpiece, Speaker, and Keypad per your preferences in Menu → Setup → Set Volume. ● Common – You can set one value for all the items in Menu → Setup → Set Volume. 4.10.6 Tones This field sets the volume level for the tones set.

  • Page 121: Talk Permit

    MN006260A01-AJ Chapter 4: Main Menu 4.10.6.3 Talk Permit You can set a different tone upon pressing the PTT button. 4.10.6.3.1 Setting Talk Permit Procedure: 1. From the home screen, press the Menu key. 2. Select Setup → Tones → Talk Permit. 3.

  • Page 122: D-Ptt Tones

    MN006260A01-AJ Chapter 4: Main Menu ● Alert – Activates/deactivates periodic tone. ● Period – Indicates the time between each periodic tone. 4.10.6.6 D-PTT Tones This menu item contains the settings for the Double PTT feature. The Double PTT feature allows you to send a tone pattern (single, double, or triple) when the radio is in idle or the Group Call mode by pressing the PTT button twice.

  • Page 123: Setting Large Idle Font

    MN006260A01-AJ Chapter 4: Main Menu 4.10.7.2 Setting Large Idle Font When and where to use: To enable/disable large font on the home screen. Procedure: 1. From the home screen, press the Menu key. 2. Select Setup → Display → Large Idle Font. 3.

  • Page 124: Setting Brightness

    MN006260A01-AJ Chapter 4: Main Menu 4.10.7.5 Setting Brightness When and where to use: To set the luminance of the display and the keypad in an environment with low visibility. Procedure: 1. From the home screen, press the Menu key. 2. Select Setup → Display → Brightness. 3.

  • Page 125: Time And Date

    MN006260A01-AJ Chapter 4: Main Menu 4.10.8 Time and Date This sub-menu controls the displayed time and date on the home screen. NOTE: If the Home Display Text Message feature is enabled, Home Mode Display Text may cover time and date, depending on the Configurable Idle Screen settings. Infrastructure synchronizes the time and date.

  • Page 126: Setting The Date Format

    MN006260A01-AJ Chapter 4: Main Menu 4.10.8.4 Setting the Date Format Prerequisites: If Menu → Setup → Time & Date → Display is set to Time & Date or Date Only. Procedure: 1. From the home screen, press the Menu key. 2.

  • Page 127: Energy Economy

    MN006260A01-AJ Chapter 4: Main Menu ● Time Only – Time displayed is calculated from the offset programmed by your service provider added or subtracted from the infrastructure time. ● Time & Offset – Time and offset are updated after receiving from the infrastructure. 4.10.9 Energy Economy Energy Economy (EE) is a mode of operation to save battery life.

  • Page 128: Accessory (Accry) Setup

    CORE Earpiece – Select an earpiece from the list of the CORE accessories. ● Other RSM/PHF – Select an accessory from the list of the non-Motorola Solutions accessories. ● RSM Earpiece – Specify if the accessory is connected to the RSM.

  • Page 129: Editing Book On Settings

    MN006260A01-AJ Chapter 4: Main Menu 4.10.12.1 Editing Book On Settings Procedure: 1. From the home screen, press the Menu key. 2. Select Setup → Book on Setup. 3. Select one of the following options: ● Book on Accept – Radio accepts all the book on requests. ●...

  • Page 130: Setting In Keypad Lock

    MN006260A01-AJ Chapter 4: Main Menu ● Unlocked – Unlocks the Rotary Knob. ● Disabled – Locking function is unavailable. Your Rotary Knob is unlocked all the time. 4.10.13.3 Setting In Keypad Lock When and where to use: To set behavior of the rotary knob when the keypad is locked. Procedure: 1.

  • Page 131: Setting Rotary Knob Talkgroup Selection

    MN006260A01-AJ Chapter 4: Main Menu 4.10.13.6 Setting Rotary Knob Talkgroup Selection Procedure: 1. From the home screen, press the Menu key. 2. Select Setup → Rotary Knob → Confirm TG Sel.. 3. Select one of the following options: ● On – You need to confirm the talkgroup selection by pressing Select or pressing the PTT button to immediately start a call on a new talkgroup.

  • Page 132: Setting Operations Parameters

    MN006260A01-AJ Chapter 4: Main Menu 4.11.1 Setting Operations Parameters When and where to use: If you want to define the radio mode and the talkgroup at the radio startup, and when changing modes TMO → DMO and TMO → Repeater. Procedure: 1.

  • Page 133: Activating Talkgroup Scanning

    MN006260A01-AJ Chapter 4: Main Menu 4.11.2.1 Activating Talkgroup Scanning When and where to use: If you want to monitor any TMO Group Call in the defined talkgroup list. Procedure: 1. From the home screen, press the Menu key. 2. Select Group Setup → Scan → Scanning. 3.

  • Page 134: Deleting Talkgroups From Scan Lists

    MN006260A01-AJ Chapter 4: Main Menu 4.11.2.4 Deleting Talkgroups from Scan Lists Procedure: 1. From the home screen, press the Menu key. 2. Select Group Setup → Scan → Scan Lists. 3. Highlight the required scan list and press Menu → Edit. 4.

  • Page 135: Deleting Talkgroup From Favorite Folders

    MN006260A01-AJ Chapter 4: Main Menu 5. Select one of the following options: ● Rename Folder – Edits the name of the folder. Enter new folder name and press OK. ● Delete Folder – Deletes selected folder. Press Yes. NOTE: You cannot delete the last favorite folder. 4.11.3.4 Deleting Talkgroup from Favorite Folders Procedure:...

  • Page 136: Favorites

    MN006260A01-AJ Chapter 4: Main Menu ● Config Sending – Enable or disable call forwarding. Select On to enable call forwarding. ● Config – Set predefined condition messages for calling radio. You can select more than one messages: ○ Always ○ Busy ○...

  • Page 137: Adding Talkgroups To Favorites

    MN006260A01-AJ Chapter 4: Main Menu ● Go to Options → TG by Folder, select the required favorite folder, and highlight the contact number. 2. Use one of the following options: Option Actions Making simplex calls in TMO or DMO a. Press and hold the PTT button. b.

  • Page 138: Deleting Folders In Favorites

    MN006260A01-AJ Chapter 4: Main Menu 4.13.6 Deleting Folders in Favorites NOTE: Applicable only for MTP8500Ex. Procedure: 1. From the home screen, press the Menu key. 2. Select More . . . → Favorites. 3. Highlight a required folder. 4. Press the Menu key. 5.

  • Page 139: Viewing And Modifying Personal Information

    MN006260A01-AJ Chapter 4: Main Menu 4.14.1 Viewing and Modifying Personal Information Procedure: 1. From the home screen, press the Menu key. 2. Select My Info. 3. Select one of the following options: ● My Private Num – Displays your radio private number. ●...

  • Page 140: Recent Calls

    MN006260A01-AJ Chapter 4: Main Menu 4. Press Yes to confirm formatting. 4.15 Recent Calls You can view the history of all calls: ● Dialed – Calls you initiated. ● Received – Calls you answered. ● Missed – Calls you received but not answered or rejected. Each list of calls may contain up to 50 numbers, the most recent call being at the top of the list.

  • Page 141: Storing Recent Calls To Contacts

    MN006260A01-AJ Chapter 4: Main Menu ● Missed NOTE: From the home screen press Down Navigation key, to access Recent Calls menu item. 4. Highlight the required call and press PTT button for private calls or press Send key for phone call. NOTE: Phone calls are only available in TMO Mode.

  • Page 142: Shortcuts

    MN006260A01-AJ Chapter 4: Main Menu 4.16 Shortcuts NOTE: Applicable only for MTP8550Ex. This sub-menu allows you to set up shortcuts to access frequently used menu items. 4.16.1 Creating Menu Shortcuts When and where to use: To assign a shortcut for the menu item. Procedure: 1.

  • Page 143: Radio User Identity (Rui)

    MN006260A01-AJ Chapter 4: Main Menu 4.17 Radio User Identity (RUI) This menu item allows you to log in/out to the radio. 4.17.1 Logging On Procedure: 1. From the home screen, press the Menu key. 2. Select RUI → Log on. 3.

  • Page 144: Network Select

    MN006260A01-AJ Chapter 4: Main Menu ● TXI Mode – Select Activate to stop sending any radio transmission. NOTE: If the radio is in TXI Mode, it is not possible to switch from Direct Mode to Trunked Mode or Repeater Mode. ●...

  • Page 145: Enabling Automatic Dmo

    MN006260A01-AJ Chapter 4: Main Menu 4.18.3 Enabling Automatic DMO Procedure: 1. From the home screen, press the Menu key. 2. Select Networks → Network Sel → Automatic DMO → Enable/Disable. NOTE: You can enable or disable Automatic DMO in the options menu using TMO, DMO, and Automatic DMO option keys.

  • Page 146: Using Any Tg Net Registration

    MN006260A01-AJ Chapter 4: Main Menu talkgroup linked networks. Use this feature to select a network that is most preferred. The selected network is the first priority for scanning and registration. Procedure: 1. From the home screen, press the Menu key. 2.

  • Page 147: Viewing Testpage

    MN006260A01-AJ Chapter 4: Main Menu 3. Scroll to view the results about the last time your location was calculated. NOTE: To refresh your position: ● Select Position – The radio refreshes its position automatically. ● Press Refresh 4.19.3 Viewing Testpage Procedure: 1.

  • Page 148: Viewing Backlog Reports

    MN006260A01-AJ Chapter 4: Main Menu 2. Select Location → Backlog → Enablement. 3. Select one of the following options: ● On – Activates location report backlog recording. ● Off – Deactivates location report backlog recording. 4.19.5.2 Viewing Backlog Reports Procedure: 1.

  • Page 149: Viewing Encryption Status

    MN006260A01-AJ Chapter 4: Main Menu ● Received Data – The number of KBs received and throughput since current Packet Data activation is displayed. ● Bandwidth – Active data session percentage is shown. ● Failed Transfer – The percentage of failed sent/received packets. NOTE: N.A.

  • Page 150: Setting Clear Call Alarm

    MN006260A01-AJ Chapter 4: Main Menu Procedure: To enable or disable the SIM card End-to-End Encryption, use one of the following options: Option Actions Operating the configured One-Touch Button Press the One-Touch button. Operating from the menu a. Press Menu → Crypto Menu → Crypto Function.

  • Page 151: Viewing Opta

    MN006260A01-AJ Chapter 4: Main Menu 4.21.4 Viewing OPTA When and where to use: The Show OPTA menu is used to view Operational Tactical Address (OPTA) that provides supplementary information about the organization and operational role of a radio. Procedure: 1. From the home screen, press the Menu key. 2.

  • Page 152: Chapter 5: Features

    MN006260A01-AJ Chapter 5: Features Chapter 5 Features Ambience Listening (AL) Call Ambience Listening Call allows a dispatcher to make a special call that allows listening to the conversations and background noises within the range of the microphone of a particular radio. The call is set up without any indication to the affected radio, and any lower priority ongoing voice call or packet data transfer may be preempted.

  • Page 153: Bluetooth Interactions

    MN006260A01-AJ Chapter 5: Features ● Send and receive files using OPP. ● Allow your radio to detect BTLE iBeacons. ● Allow radio collaboration with various Bluetooth sensors or data capture devices, for example biometric sensors, bar code scanners, or firearm devices. ●...

  • Page 154: Bluetooth Smart Proximity Pairing

    MN006260A01-AJ Chapter 5: Features 5.2.4 Bluetooth Smart Proximity Pairing With the use of Proximity Pairing, you can instantly connect your radio with Bluetooth Low Energy (BTLE) devices. BTLE devices are various types of sensors the radio can be paired with using Bluetooth, for example gas or heart rate sensors.

  • Page 155: Call-Out

    MN006260A01-AJ Chapter 5: Features Call-Out NOTE: This is a Software Selling Feature. For those who use DMO mode, you are recommended to apply DMO SCK for data confidentiality. This feature allows you to receive Call-Out alerts. On receiving the Call-Out messages, the radio interrupts current services and attends to the Call-Out alert without any further delay.

  • Page 156: Call-Out Modes Interaction

    MN006260A01-AJ Chapter 5: Features ● press Menu or any key except for the Emergency button, or the Rotary Knob. ● the acknowledgment timer runs out. The Normal Call-Out mode is ended when the validity timer runs out. Storm Plan An alert message that is sent by a dispatcher to a group of radios. To raise its reliability, it is sent several times.

  • Page 157: Call-Out Service Phases

    MN006260A01-AJ Chapter 5: Features Emergency Mode All Call-out alerts are ignored. 5.4.3 Call-Out Service Phases In the Call-Out mode there are following phases: Alerting Phase Alerting users by using the LED pattern, vibration pattern, alert tone and volume level configured for the first matching sub address that contain the indication profile setting.

  • Page 158: Dtmf Overdial

    MN006260A01-AJ Chapter 5: Features Procedure: 1. From the home screen, press and hold Right Navigation. Your radio displays dialing number prompt. 2. Rotate the Rotary Knob or press Up or Down Navigation key to choose the number, then press the Rotary Knob or Right Navigation key to go to the next digit.

  • Page 159: Enhance Gnss Performance

    MN006260A01-AJ Chapter 5: Features ● GPS + BeiDou IMPORTANT: Where the signals from satellites are not available, the GNSS Location Service does not work. This usually happens when your radio cannot establish a view of a wide area of open sky. An example would be when the GNSS antenna is covered or facing the ground.

  • Page 160: Location Report Backlog

    MN006260A01-AJ Chapter 5: Features This feature works best where there is nothing between your radio and a large amount of open sky. To maximize the ability of your radio to determine a location fix, avoid closed space, tall buildings, and foliage. If possible, do not use this feature in underground parking lots, tunnels, under bridges, and close to high buildings.

  • Page 161: Gnss Accuracy

    MN006260A01-AJ Chapter 5: Features Latitude/Longi- Irish Coordi- UTM Coordi- MGRS Coordi- UK Coordinates tude nates nates nates Satellites Satellites Satellites Satellites Satellites ● Time – Indicates when the last time the location was calculated. The time is provided in Universal Time Coordinated.

  • Page 162: Private Call

    Full Duplex ● PSTN (Telephony) ● PABX The following are private calls that needs to be blocked in DMO: ● Calls between Motorola Solutions radios ● Calls using Repeater ● Calls using Gateway 5.10.1.1 Making Private Calls Prerequisites: The Direct Private Number Dialing feature is assigned to the Right navigation key Procedure: 1.

  • Page 163: Phone And Pabx Calls

    Full Duplex ● PSTN (Telephony) ● PABX The following are private calls that needs to be blocked in DMO: ● Calls between Motorola Solutions radios ● Calls using Repeater ● Calls using Gateway 5.10.2.1 Making Phone or PABX Calls When and where to use: This feature is only available in Trunked Mode Operation (TMO).

  • Page 164: Using The Phone/Pabx Speed Dial

    MN006260A01-AJ Chapter 5: Features ● For MTP8500Ex, from the home screen, press and hold the Right navigation key, and enter a number. ● For MTP8550Ex, from the home screen, enter a number. 2. If Phone or PABX is not the first type of call presented, press Ctype repeatedly to select it. 3.

  • Page 165: Radio Messaging System Icons

    MN006260A01-AJ Chapter 5: Features The Radio Messaging System (RMS) feature allows the radio to receive and send RMS messages through the TETRA network using the Short Data Service (SDS-TL) or Status (STS) as the transport layer. NOTE: One-Touch Buttons are disabled in the RMS mode. There are two types of RMS messages: ●...

  • Page 166: Radio User Assignment (Rua) And Radio User Identity (Rui)

    MN006260A01-AJ Chapter 5: Features 5.14 Radio User Assignment (RUA) and Radio User Identity (RUI) NOTE: This is a Software Selling Feature. Radio User Assignment (RUA) and Radio User Identity (RUI) enables authentication service. Only a successful logon to any temporary radio, provides full access and your permanent radio functionality, so you can be still reached with your permanent number.

  • Page 167: Sim Card End-To-End Encryption

    MN006260A01-AJ Chapter 5: Features The Shadow Groups feature may affect Emergency Calls setup time to be slightly elongated. 5.16 SIM Card End-to-End Encryption The following table presents interactions occurring between radios with and without SIM cards. SIM cards provide End-to-End Encryption. NOTE: SIM card End-to-End Encryption supports the Federal Office for Information Security of Germany (BSI) feature only.

  • Page 168: Viewing The Talkgroup Speed Number

    After a Permanent Disable, your service provider cannot enable your radio. It is recommended to Permanent Disable your radio only when you do not expect to recover it. If it is recovered then a Permanent Disable radio can be reactivated by returning it to Motorola Solutions.

  • Page 169: Temporary Disable Or Enable

    MN006260A01-AJ Chapter 5: Features 5.20 Temporary Disable or Enable Your radio is provided with a feature that allows your service provider to disable it temporarily in case it is stolen. When your radio is disabled or is powered up in disabled state, it looks and acts like it is turned off. If your radio is found, your service provider can enable it again over the air.

  • Page 170: Tips For Browsing

    MN006260A01-AJ Chapter 5: Features 2. Usually, it brings up the Navigate pane, or the last browser menu pane. NOTE: If the web page you navigated to has two or more soft keys/options, the Options pane pops up. From here, you may scroll to other panes with the Left or Right navigation keys Or you may select Browser Menu and then scroll to the required pane.

  • Page 171: Creating Hotkeys

    MN006260A01-AJ Chapter 5: Features 5.21.4.4 Creating Hotkeys NOTE: Applicable only for MTP8550Ex. Procedure: 1. Enter the browser. 2. Scroll to Bookmarks pane. 3. Scroll to the required bookmark. 4. Press Menu. Select Hotkeys. 5. Select an unassigned key (1–9). 6. Click Assign. The display shows the bookmark and its assigned hotkey. 5.21.4.5 Using Hotkeys NOTE: Applicable only for MTP8550Ex.

  • Page 172: Disabled Packet Data Service

    MN006260A01-AJ Chapter 5: Features 5.21.5 Disabled Packet Data Service If there is no Packet Data Service, your radio displays Error: No Network Available when entering the browser for the first time. Select Left Soft key to retry entering, or Right Soft key to enter the browser menu. When re-entering the browser with previously available Packet Data, the radio displays the last browsed page, or the last page to which you navigated off-line.

  • Page 173: Browser Menu Panes Overview

    MN006260A01-AJ Chapter 5: Features Key Press Action Left or Right Soft key Selects the option that appears in the display di- rectly above the left and right soft key (part of the page). Up Navigation key While in list of options, moves up one line. Up Navigation key (hold) Moves up on page.

  • Page 174: Navigate Pane

    MN006260A01-AJ Chapter 5: Features The following panes are displayed according to the context: Table 30: Additional Menu Panes Menu Pane Description Options Displayed only when there are additional options for the pane or page. Image Displayed only when an image is selected. Provides access to image details, storage, and display use.

  • Page 175: Bookmarks Pane

    MN006260A01-AJ Chapter 5: Features ○ Current Certificate – for viewing the digital certificate identifying the server that delivers the current document. A Certificate Authority (CA) digitally signs and thus authenticates this certificate. Up to ten additional custom WTLS certificates can be added to the default list of certificates installed. Please ask your service provider if you wish to have these custom WTLS certificates added.

  • Page 176: History Pane

    MN006260A01-AJ Chapter 5: Features 2. The browser displays the page (snapshot) saved using Save Page in Tools pane. 3. Scroll to a saved page. 4. Press Menu to open the Options pane for the saved page. 5. Select one of the following options: ●...

  • Page 177: Text Input Pane

    MN006260A01-AJ Chapter 5: Features 5.21.15 Text Input Pane Prerequisites: This pane is visible when the browser menu is opened and text entry field is active. When and where to use: To input the text for the URL. Procedure: 1. Select the URL. 2.

  • Page 178: Viewing Wap Messages

    MN006260A01-AJ Chapter 5: Features ○ High – animation and the icon (blinking) are displayed with the New WAP Message tone and the browser opens. ○ Medium – animation and the icon are displayed with the New WAP Message tone. ○ Low –...

  • Page 179: Appendix A: Led Indications

    MN006260A01-AJ Appendix A: LED Indications Appendix A LED Indications Table 32: LED Status Indications Indication Status Solid green ● In use. ● Repeating call. Blinking green ● In service or idle. ● Switching modes from TMO to DMO. Solid red ●...

  • Page 180: Appendix B: Troubleshooting

    MN006260A01-AJ Appendix B: Troubleshooting Appendix B Troubleshooting NOTE: MUX virtual port is only supported through third party vendor. Visit FabulaTech.com (http:// www.fabulatech.com/serial-port-splitter.html) for more information. Your radio displays the following messages: Table 34: Displayed Messages Message Message Description Attachment Failed Your radio could not perform talkgroup attachment.
  • Page 181 MN006260A01-AJ Appendix B: Troubleshooting Message Message Description File cannot be received, The file cannot be received because the memory for its stor- storage unavailable age is inaccessible. See File Storage Not Available. File Invalid The picture you are trying to open is damaged. File Storage Not Available Memory for file storage is inaccessible.
  • Page 182 MN006260A01-AJ Appendix B: Troubleshooting Message Message Description ● Displayed when you are out of the normal coverage area of your selected talkgroup. Please select a new talkgroup that is valid for your working location. ● Indicates a favorite group was removed from the My Groups folder.
  • Page 183 MN006260A01-AJ Appendix B: Troubleshooting Message Message Description TalkGrp ... cannot be deleted Your service provider set this group so you cannot delete it from the favorite talkgroup folder. This group already exists The group you are attempting to add exists in the My Groups folder.

  • Page 184: Appendix C: Maintenance

    Extending Battery Life A battery is an expendable part and may need replacing during the life of the radio. To ensure maximum service life of your radio, always replace the battery with a genuine Motorola Solutions replacement. Battery Charging Temperature If, during charging, the temperature is out of range, the battery might not be fully charged since the charging is temporarily stopped until the temperature becomes suitable.

  • Page 185: Looking After Your Radio

    NOTE: Elastomer technology materials used for seals in rugged portable radios can age with time and environmental exposure. Therefore, Motorola Solutions recommends that rugged radios be checked annually as a preventive measure in order to assure the watertight integrity of the radio. Motorola Solutions details the disassembly, test, and reassembly procedures along with necessary test equipment needed to inspect, maintain and troubleshoot radio seals in the radio’s service manual.
  • Page 186 MN006260A01-AJ Appendix C: Maintenance Procedure: 1. Submerge the radio (with the battery attached) completely in water and shake it for approximately 20 seconds. 2. Pull the radio out of the water and turn the encoder knob 360° clockwise and 360° anti-clockwise twice.
  • Page 187 MN006260A01-AJ Appendix C: Maintenance 5. Submerge the radio in water and shake it to remove the detergent. 6. Pull the radio out of the water and thoroughly rinse it under running water to remove excess detergent. Take extra care to remove any detergent trapped in the crevices of the radio. 7.

This manual is also suitable for:

Mtp8500ex seriesMtp8550ex series

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