True Z5.0 Owner's Manual

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* Assembly Guide & Warranty Card Included

Z5.0 & Z5.4

TREADMILL

OWNER'S MANUAL

Revision 082118

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Page 1 * Assembly Guide & Warranty Card Included Z5.0 & Z5.4 TREADMILL OWNER’S MANUAL Revision 082118...
Page 2 Z5.0 & Z5.4 TREADMILL OWNERS MANUAL IMPORTANT: All Products shown are prototype. Actual product delivered may vary. Product specifications, features & software are subject to change without notice. For the most up to date owner’s manual please visit www.truefitness.com. For documents in additional languages please visit www.truefitness.com/document-library/29/international-manuals IMPORTANTE: Todos los productos mostrados son prototipos.
Page 3 The proud manufacturing tradition of quality and the culture of innovation at TRUE have given rise to a full line of truly extraordinary treadmills, indoor cycles and elliptical cross-trainers. As a result, people all over the world are benefiting from the TRUE experience.
Page 4: Table Of Contents
Z5.0 & Z5.4 TREADMILL OWNERS MANUAL TABLE OF CONTENTS : Chapter 1: Safety Instructions Chapter 5: Care & Maintenance Safety Instructions Care & Maintenance Use of Safety Key Cleaning the Equipment Space Requirements Running Belt Alignment Grounding Instructions Tensioning the Running Belt...
Page 5: Chapter 1: Safety Instructions
45, smokes, has high cholesterol, is obese or has not exercised regularly in the past year. Additionally, TRUE recommends consulting a fitness professional on the correct use of this product.
Page 6 To disconnect, turn power OFF at the ON/OFF switch if applicable, then remove plug from electrical outlet. • Never operate a TRUE product if it has a damaged power cord or electrical plug, or if it has been dropped, damaged, or even partially immersed in water. Contact TRUE Customer Service for a replacement.
Page 7 CHAPTER 1: SAFETY INSTRUCTIONS CAUTION (continued): • Do not allow animals on or near the equipment while in operation. • Use the side handrails whenever additional stability is required. In case of emergency, such as tripping, the side handrails should be grabbed and the user should place his/her feet on the side platforms. The front handlebars should be used to grasp the heart rate sensors or to rest the hand on while operating the activity zone keys, but not for stability, emergency, or continuous use.
Page 8: Use Of Safety Key
Attach the magnetic key to the treadmill console assembly. Space Requirements: TRUE’s recommendation is to leave a minimum of 20” (0.5m) on each side of the treadmill and a 79” (2 m) safety zone at the rear of the treadmill. (See Fig 1)
Page 9: Grounding Instructions
CHAPTER 1: SAFETY INSTRUCTIONS GROUNDING INSTRUCTIONS: This product must be grounded, if it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug.
Page 10: Power Requirements
CHAPTER 1: SAFETY INSTRUCTIONS Truefitness.com / 800.426.6570 / 636.272.7100...
Page 11: Warning Decals
CHAPTER 1: SAFETY INSTRUCTIONS WARNING DECALS: WARNING: Replace warning labels that may be worn, damaged or missing. To replace any worn or missing warning decals contact TRUE FITNESS by visiting www.truefitness.com or contact customer service at 800-883-8783. COMPLIANCES: This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit www.truefitness.com.
Page 12: Chapter 2: Assembly Instructions
Important Electrical Requirements – 120V: Your TRUE treadmill requires a dedicated 120 volt, alternating current (AC), 20 amp grounded outlet circuit. This means nothing else can be plugged into the same circuit. Most power circuits are rated for this 120V AC 20 amp requirement, but you must ensure the treadmill does not share the circuit with anything else.
Page 13: Pre-Assembly Checklist
CHAPTER 2: ASSEMBLY INSTRUCTIONS PRE-ASSEMBLY CHECK LIST: Item: Description: Qty: Socket Cap Screws Self-Tapping Screws Star Washers Hex Key, 5/32” Safety Key Item: Description: Qty: Treadmill Base Treadmill Pedestal/Console Handrail - Right Handrail - Left Trim – End cap Truefitness.com / 800.426.6570 / 636.272.7100...
Page 14: Assembly Steps
CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS: CAUTION: • Use caution when assembling treadmill. Unpacking and assembling of this treadmill is a two person task. • Remove all treadmill components from packaging. STEP 1 Assembly Preparation: a) Lay the Pedestal on the Treadmill Frame. Use cardboard packing material to protect the straddle covers from damage.
Page 15 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): STEP 4 Secure Pedestal: a) Insert 2 socket cap screws with star washers into the front holes on both sides of the treadmill, but do not tighten. b) Repeat the process for the rear holes on each side of the treadmill.
Page 16 CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): STEP 6 Attach Safety Key: a) Attach the safety key to the treadmill console as shown. b) Power on the treadmill at the base. STEP 7 Calibration: a) Run the treadmill calibration by following the steps to the right.
Page 17: Chapter 3: Product Overview
CHAPTER 3: PRODUCT OVERVIEW TREADMILL OVERVIEW: Console Assembly Contact Heart Rate Pads Straddle Covers Belt Belt Adjustment Bolts On/Off Switch, Circuit Breaker, and Adjustable Soft Select Power Cord (Z5.4 Only) Truefitness.com / 800.426.6570 / 636.272.7100...
Page 18: On/Off Switch
CHAPTER 3: PRODUCT OVERVIEW TREADMILL OVERVIEW (continued): Console Assembly: The console allows the user to set up a workout program and control the treadmill during a workout (For console overview and operation instructions refer to chapter 4). Contact Heart Rate Pads: Allows the user to check their heart rate without wearing a wireless chest strap.
Page 19: Chapter 4: Programming & Operation
CHAPTER 4: PROGRAMMING & OPERATION CAUTION: The safety key must be in place on the treadmill console, and should be attached to the user’s clothing. The treadmill will not operate if the safety key is not attached to the console. HEART RATE MONITORING: This treadmill can monitor a user’s heart rate using either a Polar®...
Page 20: Heart Rate Control
The TRUE HRC system is unique because users must enter the key parameters of the workout; target heart rate, maximum speed, maximum incline, and time, prior to beginning the HRC workout. As users approach their target heart rate, the treadmill’s computer automatically takes over and changes the speed and/or incline automatically to keep users near their...
Page 21: Chapter 4A Transcend 9 Touchscreen
CHAPTER 4A: TRANSCEND TOUCHSCREEN CONSOLE OVERVIEW: Touchscreen Headphone Jack Quick Touch USB Port Incline Keys Quick Touch Speed Keys Safety Key Contact Heart Contact Heart Rate Pad Rate Pad Stop Key Truefitness.com / 800.426.6570 / 636.272.7100...
Page 22: Numeric Keypad
CHAPTER 4A: TRANSCEND TOUCHSCREEN CONSOLE OVERVIEW (CONTINUED): Touchscreen: Used to monitor and/or control workouts and for feature navigation. Quick Touch Incline Keys: Manually increases or decreases the incline of the treadmill. USB Port: Allows users to export workout data to an external USB drive, charge a mobile device, or update the console software. Numeric Keypad: A small panel of keys on the console that allow the user to quickly enter numeric data.
Page 23: Program Descriptions
CHAPTER 4A: TRANSCEND TOUCHSCREEN PROGRAM DESCRIPTIONS: Quick Start: A workout in which the user controls all settings. The workout continues until it is ended by the user. Manual: Users enter their weight, workout time or distance. The user controls both the SPEED and INCLINE of the treadmill throughout the workout.
Page 24 CHAPTER 4A: TRANSCEND TOUCHSCREEN PROGRAM DESCRIPTIONS (CONTINUED): Cardio Challenge: Speed and incline increase to a maximum at the mid-point of the workout, then decrease to the finish. Incline and speed changes affect the current segment only. Target HRC: Users choose their target heart rate. The treadmill begins in MANUAL control – The user should gradually increase the workout intensity until heart rate is within 10 bpm of their target.
Page 25: Console Navigation
CHAPTER 4A: TRANSCEND TOUCHSCREEN CONSOLE NAVIGATION: Home Screen: The Home Screen is displayed on the console when there is no workout in progress. From this screen the user is able to select from various options to begin a workout. A) Quick Start: Starts a Quick Start workout in which the user controls all settings until the workout is ended by the user.
Page 26 CHAPTER 4A: TRANSCEND TOUCHSCREEN CONSOLE NAVIGATION (CONTINUED) Selecting a Preset Workout: Preset workouts are accessed by selecting Workout Finder from the home screen. To view the description of a workout (A), select the workout by touching it (B). Once the desired workout has been selected, simply press Next (C) to proceed. NOTE: Workouts can be viewed by category by pressing the “i”...
Page 27 CHAPTER 4A: TRANSCEND TOUCHSCREEN CONSOLE NAVIGATION (CONTINUED) Workout Data Screens: During any workout a Workout Data Screen will be displayed to give the user a comprehensive visual overview of their current workout data. A)Statistics Bar: F) Speed: Displays data such as Calories, METS, Distance, Time Displays the current treadmill speed.
Page 28: User Profiles
CHAPTER 4A: TRANSCEND TOUCHSCREEN USER PROFILES: Creating a New User: To create a new user profile, touch “New User” on the home screen and the new user screen will appear. Tap the information (A) on the left sided of the screen to edit it. Once all of the information is complete, touch the back button (B) to return to the home screen.
Page 29: Bluetooth Functions
CHAPTER 4A: TRANSCEND TOUCHSCREEN BLUETOOTH FUNCTIONS: Bluetooth Audio (Before Workout): Tap the Bluetooth button on the homepage or in a user profile to display the connectivity screen. Touch the pair button (A) on the console to begin the pairing process. From the Bluetooth menu on your audio device, select the device listed on the console (B) to complete the pairing process.
Page 30 CHAPTER 4A: TRANSCEND TOUCHSCREEN BLUETOOTH FUNCTIONS (CONTINUED) Bluetooth Heart Rate (Before Workout): Tap the Bluetooth button on the homepage or in a user profile to display the connectivity screen. Touch the heart rate pair button (A) to display the heart rate pairing screen. Tap the Bluetooth HR button (B) and then select the desired device from the list provided.
Page 31: Advanced Console Functions
Entering Service Mode: Press and hold the TRUE logo (A) in the upper left corner of the home screen. When the word “TRUE” (B) begins to flash, release the logo and press and hold the lower right corner of the screen(C).
Page 32: Service Menu
CHAPTER 4A: TRANSCEND TOUCHSCREEN ADVANCED CONSOLE FUNCTIONS (CONTINUED) Service Menu: The first screen displayed after entering service mode is the Service Menu. From this menu technicians can access all of the service mode features by selecting different categories. To select a category, touch the desired category (A) to highlight it. Once a category has been selected, press the next (B) to continue.
Page 33 Utilities Menu - Software Update: TRUE may periodically release software updates to ensure users enjoy the best workout experience available. Due to the complex nature of this procedure, it is recommended that any software update be completed by a TRUE certified service professional.
Page 34 CHAPTER 4A: TRANSCEND TOUCHSCREEN ADVANCED CONSOLE FUNCTIONS (CONTINUED) Options Menu: The options menu contains various options and settings that pertain to the operation and setup of the machine. To make changes, select the option to change and use the up and down incline keys to make changes. User Profiles Finder Timeout Choose how long the Workout Finder remains on the...
Page 35 CHAPTER 4A: TRANSCEND TOUCHSCREEN ADVANCED CONSOLE FUNCTIONS (CONTINUED) Diagnostics Menu - Calibration/Test: This menu contains tools for testing and verifying treadmill operation. Key Test: When a key is pressed on the console “NONE” will change to indicate which key is being pressed. In the event of a stuck key, the key that is being engaged will display.
Page 36 CHAPTER 4A: TRANSCEND TOUCHSCREEN ADVANCED CONSOLE FUNCTIONS (CONTINUED) Diagnostics Menu - Error Log: Error codes are an important part of troubleshooting any issues with the treadmill. Any time an error occurs it is entered into the error log for review by a service professional. This console is capable of storing the ten most recent errors. The error log can be cleared by pressing the next button (A), but it is not recommended.
Page 37: Chapter 4B Emerge Led
CHAPTER 4B: EMERGE LED CONSOLE OVERVIEW: Export Workout Data Quick Start Console Display Menu Navigation Keys Quick Touch Speed Keys Quick Touch Incline Keys USB Port Workout Finder Safety Key (E-Stop) Incline Keys Speed Keys Contact Heart Rate Pad Contact Heart Rate Pad Stop Key Truefitness.com / 800.426.6570 / 636.272.7100...
Page 38: Console Display
CHAPTER 4B: EMERGE LED CONSOLE OVERVIEW (CONTINUED) Console Display: Used to monitor and/or control workouts and for feature navigation. Incline Keys: Manually increases or decreases the incline of the treadmill. Quick Touch Incline Keys: A group of five keys that can set the incline percentage to preset levels of 3%, 5%, 7%, 9%, and 12%. USB Port: Allows users to charge a mobile device, or update the console software.
Page 39: Menu Navigation Keys
CHAPTER 4B: EMERGE LED CONSOLE OVERVIEW (CONTINUED) Menu Navigation Keys: The Menu Navigation Keys allow the user to page through and change various options within a workout (or during a workout setup) using the four (4) 'Arrow' keys and then accept a particular option value using the 'Enter' key. Cruise Control: Engages Heart Rate Control to allow the equipment to maintain the user’s current heart rate through automatic speed and incline adjustments (when the user is utilizing heart rate monitoring).
Page 40: Program Descriptions
CHAPTER 4B: EMERGE LED PROGRAM DESCRIPTIONS: Quick Start: A workout in which the user controls all settings. The workout continues until it is ended by the user. Manual: Users enter their weight, workout time or distance. The user controls both the SPEED and INCLINE of the treadmill throughout the workout.
Page 41: Console Navigation
CHAPTER 4B: EMERGE LED CONSOLE NAVIGATION: Home Screen: The Home Screen is displayed on the console when the machine first comes on or is reset by the ‘Stop’ key and there is no workout in progress. There are two possible Home Screens: one with ‘User Profiles’ turned “On” and one with ‘User Profiles’...
Page 42 CHAPTER 4B: EMERGE LED CONSOLE NAVIGATION (CONTINUED) Example - Using the Console Panel Navigation to Start a Workout: To begin a ‘Quick Start’ (Manual only) workout, press the 'Start' key under 'Quick Start'. New, preset workouts are accessed by pressing the 'Workout Finder' key under 'Preset Workouts' on the Console panel.
Page 43 CHAPTER 4B: EMERGE LED CONSOLE NAVIGATION (CONTINUED) Workout Data Screen: F) Main Console Workout Display D) Time Display A) Distance Display E) Speed Display B) Incline Display A) Distance Display: C) HR Display/HCR Cruise Control Display E) Speed Display: Displays the current treadmill speed (mph). The speed can Displays the current Distance traveled (in miles), measured from the beginning of the workout up to the present be changed by pressing the plus (+) or minus(-) speed...
Page 44: User Profiles
CHAPTER 4B: EMERGE LED USER PROFILES: Creating a New User Profile: To create a new user profile, do the following: 1. Display the Home (“Hello” greeting) screen (if it is not displayed, hold the ‘Stop’ key until it appears). ‘User 1?’ will be displayed by default.
Page 45 CHAPTER 4B: EMERGE LED USER PROFILES (continued): 4. Push and hold the ‘Up or Down Arrow’ keys on the Menu Navigation panel to enter the user name, one character at a time. Use the ‘Right and Left Arrow’ keys to move to the next character position or back to a pervious letter in the name.
Page 46: Creating And Managing A Workout
CHAPTER 4B: EMERGE LED CREATING AND MANAGING A WORKOUT: Beginning a ‘Quick Start’ Workout: 1. Bring up a pre-existing User Profile on the Main Console Workout Display. 2. Press the ‘Quick Start’ key. 3. A ¼ mile, manual (track) workout will come up, count down from three and start at zero incline and .5 mph speed. The user will have total control over the speed and incline during the workout.
Page 47 Setting Up the Target Heart Rate Control Workout: TRUE’s heart rate control (HRC) workouts let the treadmill monitor relative exercise intensity by way of the user’s heart rate, then automatically adjusts the speed and incline to keep the user at their target heart rate and thus their desired exercise intensity.
Page 48 CHAPTER 4B: EMERGE LED CREATING AND MANAGING A WORKOUT (CONTINUED) : 2. Press the ‘HRC’ key under Cruise Control on the console. A screen will display showing “Target HRC”. 3. Choose Target HRC and then press the ‘Enter’ key on the Menu Navigation panel. A series of set-up screens will be displayed.
Page 49: Workout Summary
Bluetooth application. Using a Bluetooth Application 1. If a user owns a Smartphone, there are mobile applications available from True Fitness and other sources (i.e. Wahoo RunFit). 2. Turn on the mobile app before the workout ends.
Page 50: Utility Functions
TRUE Fitness Technical Support at 800-883-8783 for assistance. 3. Calibration: Note: Generally a Calibration is done under the remote (Help Desk) or on-site supervision of a True certified service professional. The process takes full control of the treadmill, runs about two minutes and can be dangerous if caution is not exercised.
Page 51: Chapter 5: Care & Maintenance
CAUTION: Do not use any acidic cleaners. Doing so will weaken the paint or powder coatings and may void the TRUE Fitness Warranty. Never pour water or spray liquids on any part of the treadmill. Allow the treadmill to dry completely before using.
Page 52: Running Belt Alignment
If you hear any chafing or the running belt appears to be getting damaged, stop the running belt immediately by pressing the STOP key. Contact the TRUE Service Department. Walk around to the rear of the unit and observe the belt for a few minutes.
Page 53: Tensioning The Running Belt
Repeat the above steps if additional adjustment is necessary. TREADMILL LUBRICATION: For in-home use over 20 hours per week, TRUE recommends lubricating every three months. For average in-home use of the treadmill, TRUE recommends lubrication under the tread belt once per year. •...
Page 54: Leveling The Treadmill
OTHER SCHEDULED PREVENTIVE MAINTENANCE: TRUE recommends that quarterly scheduled maintenance to be performed by a qualified service technician. Please contact your dealer or visit www.truefitness.com to contact a local TRUE authorized service technician. Scheduled Preventive Maintenance: Record time, distance and hours from the console.
Page 55: Chapter 6: Customer Service
HOURS OF OPERATION: 8:30 A.M. - 5:00 P.M. CST E-MAIL: service@truefitness.com CONTACTING SALES: Interested in TRUE Products? Please contact us with any sales or product inquires so that we may direct you to the appropriate sales representative to answer your questions. TRUE FITNESS HOME OFFICE 865 HOFF ROAD ST.
Page 56: Reporting Freight Claims Or Parts Damage
Severe Damage: Obvious damage to external packaging / internal product. Please refuse the shipment and it will be returned to TRUE Fitness by the carrier. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by calling 800.426.6570 Monday-Friday during normal business hours to notify us that the shipment has been refused.
Page 57: Chapter 7: Additional Information
This troubleshooting guide is intended to assist in diagnostics only and is not all inclusive. Technical specifications, error codes and programming are subject to change without notice. TRUE accepts no liability for any damage or loss suffered by persons whom rely wholly or in part on any description or statement contained within this manual. Please visit www.truefitness.com to obtain the most recent version of all manuals and contact the TRUE Service Department at 800-...
Page 58 Inspect under the unit. Remove and object that may be under walking belt the unit. Foreign object may be stuck in Rubbing sound Contact True Fitness Customer Service Department motor compartment from treadmill when in operation Roller bearings may be damaged...
Page 59 Power Cycle the unit six times at the base treadmill might require cleaning to clear the message. Incline motor not set to A/D value exceeded high Contact True Fitness Customer Service correct position low limit Department. Contact True Fitness Customer Service The treadmill is unable...
Page 60: Chapter 7: Additional Information
All TRUE® Fitness products are distributed by TRUE and are warranted ap-ply to but may not be limited to the treadmill elevation motor, upper to the original registered Product purchaser and the parts of the TRUE control board, deck, running belt and drive belt. *True Fitness shall not product (the “Product”) listed below, under normal use and service,...
Page 61 YOU. Registration Form is completed on-line; or if the attached form is filled in, signed by the original purchaser and mailed to TRUE NOTE TO AUTHORIZED WARRANTY LABOR PROVIDERS: within 30 days of purchaser’s receipt of this Product. The serial...
Page 62 If you prefer to mail your warranty card, have the owner of the product complete the information below and return it to TRUE Fitness within 30 days from the date of equipment installation.

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Z5.4