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11.4 Report false positive
If you believe that Avira Premium Security Suite reports something about a file that is
most likely "clean", send the required file packed (WinZIP, PKZip, Arj etc.) in the
attachment of an email to virus@avira.com. As some email gateways work with anti-virus
software, you should also provide the file(s) with a password (please remember to tell us
the password).
11.5 Your feedback for more security
The security of our customers plays a central role at Premium Security Suite. Because of
this reason, we don't only have an in-house expert team who tests the quality and
security of every Premium Security Suite solution before the product is released. We also
attach great importance to the indications regarding security relevant gaps which could
develop and we treat those frankly.
If you think you have detected a security gap in one of our products, please send us an
email to vulnerabilities@avira.com.
Avira GmbH
Avira Premium Security Suite
Info and Service
65
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