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AVIRA MANAGED EMAIL SECURITY User Manual

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Avira Managed Email Security
- AMES -
User Guide
Version 1.0
www.avira.com

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Summary of Contents for AVIRA MANAGED EMAIL SECURITY

  • Page 1 Avira Managed Email Security - AMES - User Guide Version 1.0 www.avira.com...

  • Page 2: Table Of Contents

    3.4 Configuring LDAP......................8 3.5 Changing mail delivery-options ..................9 3.6 Customizing banners ......................9 3.7 Email filtering and statistics....................11 4 Statistics and Reports ......................14 4.1 Looking at statistics......................14 4.2 Creating reports .........................15 5 Support ..........................16 Avira GmbH Avira Managed Email Security - User Guide...

  • Page 3: Product Information

    1 Product information Product information Thank you for taking a look at the Avira Managed Email Security (AMES) manual. This manual will help you get started with AMES, as well as customizing AMES to your specific needs. You will have peace in your inbox in no time.

  • Page 4: Getting Started With Ames

    Adding a new domain to AMES To add a new domain to AMES, please call your Avira Partner. He or she will then register your details, request a license and add the domain to AMES. You will receive an order confirmation email with details such as MX records.

  • Page 5: Configuring Security And Firewall

    : Depending on your network setup, you might also need to change your firewall settings, to allow outbound traffic to the AMES SMTP server. Avira GmbH Avira Managed Email Security - User Guide...

  • Page 6: Changing Settings For Your Ames Domains

    : Avira discourages the use of a "catch-all" setting. The best approach is to create a separate user account in AMES for every user you have. The LDAP feature can reduce the time spent on this task.

  • Page 7: Adding A User Alias

    Adding a user alias An alias can be used to assign multiple email addresses to one user. If you'd like to create an alias, select the user from the User tab. The Services tab Avira GmbH Avira Managed Email Security - User Guide...

  • Page 8: Configuring Ldap

    : Since the time it takes for the emails to be re-delivered depends on the sender's mail server, thus delaying the email delivery, Avira discourages the use of a "catch-all" setting. The best approach is to create a separate user account in AMES for every user you have.

  • Page 9: Changing Mail Delivery-Options

    Under Forward your e-mail to this address , you can type one or more email addresses to which AMES will deliver emails. Press Save when done. Customizing banners AMES allows you to append a custom message to the bottom of an outgoing or incoming email. Avira GmbH Avira Managed Email Security - User Guide...
  • Page 10 Banner tab. Then select a banner option under Mail banner , write the banner text in the text area if you chose Custom banner , and click Save . Avira GmbH Avira Managed Email Security - User Guide...

  • Page 11: Email Filtering And Statistics

    Remove , if spam emails should be deleted immediately. • Under content filter : select Quarantine , if filtered emails should be quarantined for 30 days, then deleted (default setting); select Tag subject , to Avira GmbH Avira Managed Email Security - User Guide...
  • Page 12 AMES will automatically delete content-blocked emails after 30 days. Adjusting the filters If you'd like to adjust the spam-filter and/or content-filter, please select a User , go Avira GmbH Avira Managed Email Security - User Guide...
  • Page 13 - subject contains: allows or blocks emails containing a certain subject. - message contains: allows or blocks emails containing a certain string. - message size larger than: blocks emails exceeding a maximum message size in Kb. Avira GmbH Avira Managed Email Security - User Guide...

  • Page 14: Statistics And Reports

    , current month , last month , current year , or the previous year. You will also find a report on the top 10 viruses that have been intercepted by Avira, and a list of the top 25 senders and recipients of emails. Avira GmbH...

  • Page 15: Creating Reports

    AMES or if you use severe filtering settings for spam. If you would like to release emails listed in the spam report email, you can use the Whitelist Options: Release Only , Safe Sender , Safe Domain . Avira GmbH Avira Managed Email Security - User Guide...

  • Page 16: Support

    Your questions may already have been asked and answered by other users in this section. Please contact your Avira Partner - they will be more than willing to help you with any further questions regarding Avira products. Contact...
  • Page 17 Telephone: +49 (0) 7542-500 0 Fax: +49 (0) 7542-525 10 www.avira.com © 2011 Avira GmbH. All rights reserved. All named products and company names are registered trademarks of the respective company. Our General Terms and Conditions of Business and the End-user License Agreement can be found in the Internet.

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