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Avira AntiVir Server
9.3 Reporting false positives
If you believe that Avira AntiVir Server reports something about a file that is most likely
"clean", send the required file packed (WinZIP, PKZip, Arj etc.) in the attachment of an
email to virus@avira.com. As some email gateways work with anti-virus software, you
should also provide the file(s) with a password (please remember to tell us the
password).
9.4 Your feedback for more security
At Avira GmbH, the security of our customers is our top priority. For this reason, we
don't just have an in-house expert team who tests the quality and security of every Avira
GmbH solution before the product is released. We also attach great importance to the
indications regarding security relevant gaps which could develop and we treat those
frankly.
If you think you have detected a security gap in one of our products, please send us an
email to vulnerabilities@avira.com.
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