Olivetti bizhub C287 Quick Manual
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Olivetti bizhub C287 Quick Manual

Olivetti bizhub C287 Quick Manual

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Summary of Contents for Olivetti bizhub C287

  • Page 1 C287/C227 Quick GuiDE...

  • Page 3: Table Of Contents

    Data stored in this machine ......................1-18 Legal restrictions on reproduction....................1-19 1.10 Trademark acknowledgements ....................1-20 Copyright ............................1-21 Note ..............................1-21 1.11 SOFTWARE LICENSE AGREEMENT ................... 1-22 1.12 i-Option LK-105 v4 (searchable PDFs) End User License Agreement ........1-24 bizhub C287/C227 Contents-1...
  • Page 4 Precautions on using the Touch Panel .................... 2-28 2.6.4 How to display the Keypad.......................2-29 How to move the Keypad ........................ 2-29 How to close the Keypad......................... 2-29 To display the Keypad all the time....................2-30 2.6.5 Entering characters...........................2-30 When typing in "Group1": ........................ 2-30 Contents-2 bizhub C287/C227...
  • Page 5 Sending data to your Mac computer (SMB Send) ................3-21 Preparation flow..........................3-21 Operation flow..........................3-22 Checking the cable connection ....................... 3-22 Checking network settings of this machine ..................3-22 Configuring this machine (Mac OS X 10.7 or later)................3-23 Checklist ............................3-24 bizhub C287/C227 Contents-3...
  • Page 6 Getting help on the currently displayed screen: ................3-67 Getting help on the desired function or procedure:................. 3-69 Help Menu list ..........................3-71 Using the [Quick Security] function .................... 3-72 3.8.1 [Quick Security] ..........................3-72 Required settings ..........................3-72 Contents-4 bizhub C287/C227...
  • Page 7 When it is time to replace an Imaging Unit ..................5-13 When a Waste Toner Box is full ....................... 5-13 5.5.1 Replacing a Toner Cartridge ......................5-14 5.5.2 Replacing a Waste Toner Box ......................5-15 5.5.3 Replacing a Drum Unit........................5-16 Index bizhub C287/C227 Contents-5...
  • Page 8 Contents-6 bizhub C287/C227...

  • Page 9: Introduction

    Introduction...
  • Page 11 The illustrations and screens used in this manual may appear slightly different from views of the actual equip- ment and screens. Tips Please keep this manual as well as the attached CD/DVD in a safe place where you can access them easily. bizhub C287/C227...

  • Page 12: Environmental Information

    With a product which has a duplex unit, you can print on both sides of paper automatically. Using this function leads to reducing consumption of natural resources and your cost. Attached printer driver provides this duplex printing function as initial setting in your computer (The setting can be changed after installation manually). bizhub C287/C227...

  • Page 13: Certification For Usa, Canada, Mexico, Brazil And Europe Area

    Certification for USA, Canada, Mexico, Brazil and Europe area For U.S.A This product is certified by the following model name in U.S.A. KONICA MINOLTA branded model C302200 (bizhub C287 and bizhub C227). For Canada This product is certified by the following model name in Canada.

  • Page 14: Safety Information

    The power cord meets regulatory requirements for the area. The power cord is provided with grounding pin/terminal. Do not use the power cord to other products. Failure to do that could re- sult in a fire or electrical shock. bizhub C287/C227...
  • Page 15 Remove the power plug from the outlet more than one time a year and clean the area between the plug terminals. Dust that accumulates be- tween the plug terminals may cause a fire. bizhub C287/C227...

  • Page 16: Installation

    When moving this product, always hold it at the locations specified in the User’s Guide or other documents. If the unit is moved while held at loca- tions other than those specified, it may fall, causing severe personal in- jury. bizhub C287/C227...

  • Page 17: Using The Product

    "Caution HOT" caution label. A burn could result. Unplug the product when you will not use the product for long periods of time. When using the machine, do not look at the light of the lamp for a pro- longed time. Eyestrain could result. bizhub C287/C227...

  • Page 18: Consumables

    Then, leave the machine to stand idle for a specified period of time and make sure that the fusing section has cooled down to room temperature. Failure to follow these in- structions could result in a burn. 1-10 bizhub C287/C227...

  • Page 19: Regulation Notices

    CISPR rules and local rules. GS Certification KONICA MINOLTA branded model C302200 (bizhub C287 and bizhub C227). This device is not intended for use in the direct field of view at visual display workplaces. To avoid incom- moding reflexions at visual display workplaces this device must not be placed in the direct field of view.

  • Page 20: Laser Safety

    Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. This is a semiconductor laser. The maximum power of the laser diode is 20 mW and the wavelength is 770-800 nm. 1-12 bizhub C287/C227...

  • Page 21: For European Users

    Re- cycling of this product will help to conserve natural resources and prevent potential negative consequences for the environment and human health caused by inappropriate waste handling. This product complies with RoHS (2011/65/EU) Directive. bizhub C287/C227 1-13...

  • Page 22: Telephone Cable (For Users In Countries Subject To Class B Regulations)

    (Protective bond- (Protective earth- ing terminal) ing) CLASS II EQUIP- Class II equipment Functional earthing MENT with functional earthing General precaution High temperature Electrical shock hazard CAUTION CAUTION moving fan blade DOUBLE POLE / NEUTRAL FUSING 1-14 bizhub C287/C227...

  • Page 23: Caution Notations And Labels

    Do not remove caution labels or notations. If any caution label or caution notation is soiled, please clean to make legible. If you cannot make them legible, or if the caution label or notation is damaged, please contact your service representative. bizhub C287/C227 1-15...

  • Page 24: Special Notice To User

    PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network terminal point. In the event of problems, you should contact your equipment supplier in the first instance. 1-16 bizhub C287/C227...

  • Page 25: Space Requirements

    16-15/16 30-15/16 (430) (786) (646) (585) (314) 7-1/16 (179) bizhub C287/C227 + DF-628 + PC-214 + MK-603 + RU-514 + FS-534 + SD-511 + MK-748 + CU-101 Unit: inch (mm) 53-7/16 (1357) 47-7/8 (1216) 23-1/16 12-3/8 16-15/16 30-15/16 (585) (314)

  • Page 26: Operation Precautions

    For details of the overwrite all data function, refer to the User's Guide. Contact your service representative before deleting data. It is recommended to backup HDD periodically as the measures for HDD defect. For the detail information of HDD backup, contact your service representative. 1-18 bizhub C287/C227...

  • Page 27: Legal Restrictions On Reproduction

    This machine provides the forgery prevention function in order to prevent financial instruments from being re- produced illegally. We appreciate your understanding that printed images may infrequently have some noise or image data may not be stored under certain circumstances due to this forgery prevention function. bizhub C287/C227 1-19...

  • Page 28: Trademark Acknowledgements

    License information [This product/Product name] includes RSA BSAFE® Cryptographic software from EMC Corporation. Advanced Wnn "Advanced Wnn"© OMRON SOFTWARE CO., Ltd. 2006 All Rights Reserved. ABBYY and FineReader are registered trade marks of ABBYY Software House. 1-20 bizhub C287/C227...

  • Page 29: Copyright

    User's Guide may not be reproduced in part or in full without permission. KONICA MINOLTA, INC. will not be held liable for any incidents caused by using this printing system or Us- er's Guide. Information included in User's Guide is subject to change without notice. bizhub C287/C227 1-21...

  • Page 30: Software License Agreement

    Software, even if Konica Minolta, its affiliate companies, its authorized remarketers or Konica Minolta Licensor have been advised of the possibility of such damages or for any claim by you based on a third party claim. 1-22 bizhub C287/C227...
  • Page 31 BOUND BY ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE BOUND BY ANY OTHER STATE- MENTS OR REPRESENTATIONS THAT ARE INCONSISTENT WITH THE TERMS AND CONDITIONS OF THIS AGREEMENT. NO AMENDMENT TO THIS AGREEMENT IS EFFECTIVE UNLESS IN WRITING AND SIGNED BY DULY AUTHORIZED REPRESENTATIVES OF EACH PARTY. bizhub C287/C227 1-23...

  • Page 32: I-Option Lk-105 V4 (Searchable Pdfs) End User License Agreement

    This license shall automatically terminate upon a failure on your part to comply with any term or condi- tion of this Agreement, in which case you agree to immediately stop use of the Program. This Agreement shall be governed by the laws of Japan. 1-24 bizhub C287/C227...

  • Page 33: About This Machine

    About This Machine...

  • Page 35: Intended Use Of Office Mfp Devices

    Errors or damage have been discovered, Maintenance intervals have been exceeded, Mechanical or electrical functions do not work as they should. Exclusion of liability The manufacturer of the system assumes no liability for damages if the system was operated under imper- missible conditions. bizhub C287/C227...

  • Page 36: Introduction To User's Guide

    Select a desired function on the top page (Home), and check the details of the function. Selecting [Introduction] on the top page (Home) allows you to view detailed methods for using the User's Guide. bizhub C287/C227...

  • Page 37: Layout Of Top Page

    • Check that JavaScript in your Web browser is enabled. The Us- er's Guide uses JavaScript for the page display and search functions. 1024 e 768 pixels or more Display resolution bizhub C287/C227...

  • Page 38: Target Groups

    This symbol indicates a risk that may result in damage to this machine or documents. Follow the instructions to avoid property damage. Tips This symbol indicates supplemental information of a topic as well as options required to use a function. Reference This symbol indicates reference functions related to a topic. bizhub C287/C227...

  • Page 39: Notations Of Application Names

    This manual describes application names as shown below. Application name Notations used in this manual PageScope Web Connection Web Connection PageScope My Panel Manager My Panel Manager PageScope Mobile for iPhone/iPad Mobile for iPhone/iPad PageScope Mobile for Android Mobile for Android bizhub C287/C227...

  • Page 40: About This Machine

    About this machine About this machine 2.3.1 Optional components Various optional components can be added to meet your office requirements. List of optional components bizhub C287/C227...
  • Page 41 Used to add the punch function to the Finisher FS-533. Job Separator JS-506 Used to separate output sheets into two trays in the body of the ma- chine. The Output Unit 2 MK-603 is required to install Job Separator JS-506. bizhub C287/C227...

  • Page 42: List Of Other Optional Components

    Heater HT-509 Prevents paper in a paper tray from being affected by humidity. The Heater HT-509 can be mounted when you purchase the Paper Feed Cab-inet PC-114, Paper Feed Cabinet PC-214, Paper Feed Cabinet PC-414, or Desk DK-514. 2-10 bizhub C287/C227...
  • Page 43 Required to use the machine unit that has Authentication Unit AU-201S built in to it. Hard Disk HD-522 Used to increase the hard disk storage capacity to add functions. The hard disk is installed as standard in North America and Europe. bizhub C287/C227 2-11...

  • Page 44: Name Of Parts (Mfp)

    Flashes blue while this machine is receiving a job. If a job is current- ly spooled, this indicator lamp lights up blue. Warning Indicator Flashes orange if a warning occurs. Lights up orange if this machine has stopped due to an error. 2-12 bizhub C287/C227...

  • Page 45: Side/Rear

    Feed Cabinet PC-214, Fax Kit FK-513, Power Supply BOX MK-734, Clean Unit CU-101, and Mount Kit MK-748. Name Jack for connecting a telephone (TEL PORT) Telephone Jack 1 (LINE PORT) Heater Power Switch Power Cord Network Connector (10Base-T/100Base-TX/1000Base-T) USB Port (Type B) USB2.0/1.1 Reference For details, refer to the User's Guide DVD. bizhub C287/C227 2-13...

  • Page 46: Name Of Parts (Optional Units)

    Name of parts (Optional units) This section shows the names of distinctive parts for each optional unit that can be installed in this machine. Finisher FS-533, Punch Kit PK-519 Name Punch Kit Staple Cartridge Output Tray Tray Extension 2-14 bizhub C287/C227...

  • Page 47: Job Separator Js-506

    About this machine Job Separator JS-506 Name Output Tray bizhub C287/C227 2-15...
  • Page 48 About this machine Finisher FS-534, Saddle Stitcher SD-511, Punch Kit PK-520 Name Output Tray Staple Cartridge Punch Scrap Box Saddle Stitcher 2-16 bizhub C287/C227...
  • Page 49 About this machine Name Punch Kit Staple Cartridge Folding Output Tray bizhub C287/C227 2-17...

  • Page 50: Power Supply

    Press n on the Main Power Switch. Press o on the Main Power Switch. NOTICE To restart this machine, turn the Main Power Switch off and on again after 10 or more seconds have passed. 2-18 bizhub C287/C227...

  • Page 51: Operating The Power Key

    This machine can receive data or faxes, but cannot scan or print an original. If data or faxes are received when the machine is in the Sub Power OFF mode, they are printed when the machine returns to the normal mode. Normal mode During opera- Lights up blue. tion bizhub C287/C227 2-19...

  • Page 52: Power Save Function

    To enable the machine to return to the normal mode from the Sub Power OFF or ErP Auto Power OFF mode, press the Power key again. Reference For details, refer to the User's Guide DVD. 2-20 bizhub C287/C227...

  • Page 53: Control Panel

    Press this key to reset all settings, excluding the registered ones, that you entered using the Control Panel. Stop Press this key to temporarily stop an active copy, scan, or print job. Start Press to start the copy, scan or fax operation. bizhub C287/C227 2-21...
  • Page 54 Use this Keypad to enter numeric values such as the number of copies, zoom ratio, and fax number. C (Clear) Press this key to cancel numeric values such as the number of cop- ies, zoom ratio, and size you entered using the Keypad. 2-22 bizhub C287/C227...

  • Page 55: Touch Panel

    Tap this button to configure settings of this machine or view the use status of this machine. • [Utility] is always displayed. Page switching key Tap this key to switch pages when main menu keys are assigned to multiple pages. bizhub C287/C227 2-23...

  • Page 56: Customizing The Main Menu

    In addition, you can specify your favorite background pattern. If necessary, you can add a background pat- tern by registering an image on this machine. Reference For details, refer to the User's Guide DVD. 2-24 bizhub C287/C227...

  • Page 57: Slide Menu

    Up to five slide menus can be set. You can configure the setting to prevent the slide menu. Also, you can display the Keypad or change the background color. Reference For details, refer to the User's Guide DVD. bizhub C287/C227 2-25...

  • Page 58: Operating The Touch Panel

    User Box. Flick Make a slight fillip while sliding your finger on the screen. Used to scroll the destination/job list or to feed a page in the Main menu screen/Preview screen. 2-26 bizhub C287/C227...

  • Page 59: Drag

    Hold down the document by the finger. Used to display the icon re- lated to the document. Drag & Drop Slide your finger to the intended place and release it while a docu- ment is selected. Used to move the document to the intended place. bizhub C287/C227 2-27...

  • Page 60: Pinch In/Pinch Out

    Applying a strong force to the Touch Panel will damage the Touch Panel, and potentially cause a breakage. When operating in the Touch Panel, do not press on it using excessive force or with a pointed object such as a mechanical pencil. 2-28 bizhub C287/C227...

  • Page 61: How To Display The Keypad

    Move your finger while the upper side of Keypad is being pressed. How to close the Keypad After entering, tap [Close] to close the Keypad. It can also be closed by pressing the 10 Keypad key (default: Reg- ister key 3). bizhub C287/C227 2-29...

  • Page 62: To Display The Keypad All The Time

    ] or [ ] to move the cursor to the character you want to clear, then tap the [Delete] key. % Tap the [Shift] key again to return to the original keyboard screen. After typing completes, tap [OK]. 2-30 bizhub C287/C227...

  • Page 63: Jobs

    Tap this button to delete a job. Tap this button to select a job to be executed preferentially. Tap this button to view details of a selected job. Reference For details, refer to the User's Guide DVD. bizhub C287/C227 2-31...

  • Page 64: Multi-Job Function

    The table below shows the maximum number of jobs that can be registered for each function. Function Minimum number of jobs Maximum number of jobs Copy Print Fax memory TX + Scan Fax RX Sharing These values may vary depending on conditions. 2-32 bizhub C287/C227...

  • Page 65: Loading Paper

    Load paper into the tray. % Load paper into the tray with the print side facing up. When loading paper other than plain paper, specify the paper type. % For details, refer to the User's Guide DVD. bizhub C287/C227 2-33...

  • Page 66: Lct (Built-In)

    Load paper into the left tray. % Load paper into the tray with the print side facing up. When loading paper other than plain paper, specify the paper type. % For details, refer to the User's Guide DVD. 2-34 bizhub C287/C227...

  • Page 67: Bypass Tray

    Paper not available Do not load the following paper into the Bypass Tray. Doing so may cause a paper jam or damage to the machine. Folded, torn or creased paper, or bundles of sheets of different sizes bizhub C287/C227 2-35...

  • Page 68: How To Load Paper

    Select the paper type and paper size. % When loading paper other than plain paper, change the paper type setting. % When loading custom sized paper, change the paper type setting. % For details, refer to the User's Guide DVD. 2-36 bizhub C287/C227...

  • Page 69: Loading Postcards

    % If [4 e 6] ([A6 Card]) is not displayed for [Paper Size options], select [4 e 6] ([A6 Card]) from [Other Size] - [Envelope/4 e 6]. Selecting [4 e 6] ([A6 Card]) sets [Paper Type] to [Thick3]. bizhub C287/C227 2-37...

  • Page 70: Loading Transparencies

    Change the paper size setting. % Select the paper size from [Paper Size options] in [Paper Size]. % If the paper size you want to use is not displayed for [Paper Size options], select the paper size from [Other Size]. 2-38 bizhub C287/C227...

  • Page 71: Loading Envelopes

    The inside of this product has areas subject to high temperature, which may cause burns. When check- ing the inside of the unit for malfunctions such as a paper misfeed, do not touch the locations (around the fusing unit, etc.) which are indicated by a "Caution HOT" caution label. A burn could result. bizhub C287/C227 2-39...
  • Page 72 Do not use envelopes that have glue or release paper on the flaps or the part covered by the flap on the body. Otherwise, the machine may be damaged or a failure may occur. Change the paper type setting. % Select [Envelope] from [Paper Type]. The screen for selecting the envelope size appears. 2-40 bizhub C287/C227...
  • Page 73 The inside of this product has areas subject to high temperature, which may cause burns. When check- ing the inside of the unit for malfunctions such as a paper misfeed, do not touch the locations (around the fusing unit, etc.) which are indicated by a "Caution HOT" caution label. A burn could result. bizhub C287/C227 2-41...

  • Page 74: Loading Label Sheets

    Change the paper size setting. % Select the paper size from [Paper Size options] in [Paper Size]. % If the paper size you want to use is not displayed for [Paper Size options], select the paper size from [Other Size]. 2-42 bizhub C287/C227...

  • Page 75: Loading Index Papers

    Change the paper size setting. % Select the paper size from [Paper Size options] in [Paper Size]. % If the paper size you want to use is not displayed for [Paper Size options], select the paper size from [Other Size]. bizhub C287/C227 2-43...
  • Page 76 Loading paper 2-44 bizhub C287/C227...

  • Page 77: Basic Settings And Operations

    Basic Settings and Operations...

  • Page 79: Print Function

    The following describes a flow to print data from your computer. For details, refer to page 3-5. Opening original data % Open the data you want to print using the application software. Configuring the printer driver for printing % Select a printer driver, and change the setting if necessary before printing. bizhub C287/C227...

  • Page 80: Checking The Cable Connection

    If no IP address is displayed, you need to configure the network. Tap [Utility], and select [Administrator Settings] - [Network Settings] - [TCP/IP Settings]. Configure the required settings to suit your environ- ment. For details, refer to the User's Guide DVD. For information on the default administrator password, refer to the User’s Guide CD/DVD. bizhub C287/C227...

  • Page 81: Installing The Printer Driver

    Select the installed printer driver, and click [Print]. Tips Clicking [Preferences] can change the setting of the printer driver as required. If user authentication is enabled in this machine, specify the required data such as the user name and password. bizhub C287/C227...

  • Page 82: Types Of Printer Drivers

    % Install the printer driver on the computer. For details, refer to page 3-9. Adding and configuring a printer driver % Set up your computer so that data can be printed using the installed printer driver. For details, refer to page 3-10. bizhub C287/C227...

  • Page 83: Operation Flow

    Check that a LAN cable is connected to the LAN port of this ma- chine and the green LED is on. Checking network settings of this machine Tap [Utility], and select [Device Information]. Check that the IP address is displayed. • For IPv4 environment • For IPv6 environment bizhub C287/C227...
  • Page 84 If no IP address is displayed in Step 1, you need to set up the network. Tap [Utility], and select [Admin- istrator Settings] - [Network Settings] - [TCP/IP Settings]. Configure the required settings to suit your environment. For details, refer to the User's Guide DVD. bizhub C287/C227...

  • Page 85: Installing The Printer Driver

    Proceed with the procedure according to the on-screen instructions until the installation screen ap- pears. Click [Install]. When a prompt message appears to ask you to enter the name and password, type in the name and password of the user with administrator privileges. Click [Close]. bizhub C287/C227...

  • Page 86: Adding And Configuring A Printer Driver

    Printing data Open the data you want to print using the application software. From the [File] menu, select [Print]. Select the Bonjour name of this machine. Tips If necessary, you can change the settings of the printer driver. 3-10 bizhub C287/C227...

  • Page 87: Scan-To-Send Function

    Send scanned data as an E-mail attachment. This function is useful when you want to forward data to an outside location. For details, refer to page 3-30. Saving data to the USB memory device (External memory) Directly save scanned data on the USB memory device connected to this machine. For details, refer to page 3-62. bizhub C287/C227 3-11...

  • Page 88: Various Methods For Transmitting And Saving Data

    Sending to a WebDAV server (WebDAV Send) Tips The Hard Disk is optional in some areas. To store data in the HDD User Box, the optional Hard Disk must be installed in this machine. Reference For details, refer to the User's Guide DVD. 3-12 bizhub C287/C227...

  • Page 89: Sending Data To Your Windows Computer (Smb Send)

    % Configure settings to share a computer, or create a dedicated folder to receive files. For details, refer to page 3-16. Registering destinations % Register destinations to which files are sent while checking the checklist. For details, refer to page 3-16. bizhub C287/C227 3-13...

  • Page 90: Operation Flow

    If no IP address is displayed, you need to configure the network. Tap [Utility], and select [Administrator Settings] - [Network Settings] - [TCP/IP Settings]. Configure the required settings to suit your environ- ment. For details, refer to the User's Guide DVD. 3-14 bizhub C287/C227...

  • Page 91: Checklist

    Prompt] in the displayed menu. % In Windows Vista/7, from the Start menu, select [All Programs] - [Accessories] - [Command Prompt]. Check the user name, and write it down in the User ID column of the checklist. bizhub C287/C227 3-15...

  • Page 92: Configuring Your Computer

    While checking the created checklist, register the folder for receiving the scanned data as an address book of this machine. Tap [Utility], and select [One-Touch/ User Box Reg.] - [Create One-Touch Destination] - [Address Book (Public)] - [PC (SMB)]. 3-16 bizhub C287/C227...
  • Page 93 % For [Sort Character], enter the same name as [Name]. % This sets the appropriate index for the name, which you entered into [Name], to [Index]. To change the setting, tap [Index]. While checking the checklist, enter the user ID and password you wrote down. bizhub C287/C227 3-17...
  • Page 94 While checking the checklist, enter the host address and file path you wrote down. % When not specifying a folder, enter a slash "/" for the file path. When specifying a folder, enter only the folder name without slash "/". Tap [Close]. 3-18 bizhub C287/C227...

  • Page 95: Sending The Original

    Scan-to-Send function Sending the original Load the original. Tap [Scan/Fax]. Select a destination. bizhub C287/C227 3-19...
  • Page 96 Select the type of the file to save scanned data. [Scan Size] Specify the size of the original to be scanned. [File Name/Subject Change the file name or the subject of an E-mail to be sent. Name/Other] Press the Start key. 3-20 bizhub C287/C227...

  • Page 97: Sending Data To Your Mac Computer (Smb Send)

    % Configure settings to share a computer, or create a dedicated folder to receive files. For details, refer to page 3-25. Registering destinations % Register destinations to which files are sent while checking the checklist. For details, refer to page 3-25. bizhub C287/C227 3-21...

  • Page 98: Operation Flow

    If no IP address is displayed, you need to configure the network. Tap [Utility], and select [Administrator Settings] - [Network Settings] - [TCP/IP Settings]. Configure the required settings to suit your environ- ment. For details, refer to the User's Guide DVD. 3-22 bizhub C287/C227...

  • Page 99: Configuring This Machine (Mac Os X 10.7 Or Later)

    Select [NTLM v1/v2] in [Utility] - [Administrator Settings] - [Network Settings] - [SMB Settings] - [Client Settings], then tap [OK]. Select [ON] in [Utility] - [Administrator Settings] - [Network Settings] - [SMB Settings] - [Direct Hosting Setting], then tap [OK]. bizhub C287/C227 3-23...

  • Page 100: Checklist

    Check the host address and user ID. This operation requires administrator privileges for your computer. Check the IP address and user name, and write it down in the Host Address and User ID columns of the checklist. 3-24 bizhub C287/C227...

  • Page 101: Configuring Your Computer

    While checking the created checklist, register the folder for receiving the scanned data as an address book of this machine. Tap [Utility], and select [One-Touch/ User Box Reg.] - [Create One-Touch Destination] - [Address Book (Public)] - [PC (SMB)]. Tap [New]. bizhub C287/C227 3-25...
  • Page 102 While checking the checklist, enter the host address and file path you wrote down. % When not specifying a folder, enter a slash "/" for the file path. When specifying a folder, enter only the folder name without slash "/". 3-26 bizhub C287/C227...
  • Page 103 Scan-to-Send function Tap [Close]. bizhub C287/C227 3-27...

  • Page 104: Sending The Original

    Scan-to-Send function Sending the original Load the original. Tap [Scan/Fax]. Select a destination. 3-28 bizhub C287/C227...
  • Page 105 Select the type of the file to save scanned data. [Scan Size] Specify the size of the original to be scanned. [File Name/Subject Change the file name or the subject of an E-mail to be sent. Name/Other] Press the Start key. bizhub C287/C227 3-29...

  • Page 106: Transmit The Scanned Data Via E-Mail (E-Mail Tx)

    Loading the original Entering a destination % Enter the destination E-mail address, and check the settings such as the file type and image quality. Press the Start key. % Press the Start key to scan the original. 3-30 bizhub C287/C227...

  • Page 107: Checking The Cable Connection

    Settings] - [Network Settings] - [TCP/IP Settings]. Configure the required settings to suit your environ- ment. For details, refer to the User's Guide DVD. For information on the default administrator password, refer to the User’s Guide CD/DVD. bizhub C287/C227 3-31...

  • Page 108: Configuring The E-Mail Transmission Environment

    Tap [Utility], and select [Administrator Settings] - [Network Settings] - [E-Mail Settings]. % For information on the default administrator password, refer to the User’s Guide CD/DVD. Tap [E-Mail TX (SMTP)]. Select [ON] to enable E-mail TX (SMTP) settings and E-mail TX function. 3-32 bizhub C287/C227...

  • Page 109: Configuring Administrator Information

    Scan-to-Send function Enter the SMTP server address. Configuring administrator information Tap [Utility], and select [Administrator Settings] - [Administrator/Machine Settings] - [Administrator Reg- istration]. Enter the required information, then tap [OK]. bizhub C287/C227 3-33...

  • Page 110: Sending The Original

    Scan-to-Send function Sending the original Load the original. Tap [Scan/Fax]. Enter a destination. 3-34 bizhub C287/C227...
  • Page 111 Select the type of the file to save scanned data. [Scan Size] Specify the size of the original to be scanned. [File Name/Subject Change the file name or the subject of an E-mail to be sent. Name/Other] Press the Start key. bizhub C287/C227 3-35...

  • Page 112: Fax Function

    The following describes a flow to send a fax. For details, refer to page 3-39. Loading the original Entering a destination % Enter the destination fax number, and check the settings such as the image quality. Press the Start key. % Press the Start key to send the original. 3-36 bizhub C287/C227...

  • Page 113: Checking The Cable Connection

    LINE Registering transmission information Tap [Utility], and select [Administrator Settings] - [Fax Settings] - [Header Information]. % For information on the default administrator password, refer to the User’s Guide CD/DVD. Enter the sender information, then tap [OK]. bizhub C287/C227 3-37...

  • Page 114: Selecting The Dialing Method

    Enter the name to be displayed as a sender. Enter the fax number to be displayed as a sender. Selecting the dialing method Tap [Utility], and select [Administrator Settings] - [Fax Settings] - [Line Parameter Setting]. Tap [Dialing Method]. 3-38 bizhub C287/C227...

  • Page 115: Sending The Original

    If you do not know the type of the dialing method, operate push buttons of your phone. When you hear "beep boop beep", set [Dialing Method] to [PB]. If you do not hear "beep boop beep" after operating push buttons, select [10pps]. Sending the original Load the original. Tap [Scan/Fax]. bizhub C287/C227 3-39...
  • Page 116 Fax function Enter a destination. Check the setting if necessary. % Tap [Check Setting] to check the setting. % You can also check the setting using the keys displayed on the Touch Panel. 3-40 bizhub C287/C227...

  • Page 117: Sending A Fax Directly From A Pc (Pc-Fax Tx)

    Offering clear images by sending data directly from a computer Tips The Hard Disk is optional in some areas. To use this function, the optional Hard Disk and Fax Kit must be installed in this machine. This function is not supported in the Mac operating system. bizhub C287/C227 3-41...

  • Page 118: Preparation Flow

    Checking the cable connection Check that a modular cable is connected to the LINE port of this machine. LINE Check that a LAN cable is connected to the LAN port of this machine and the green LED is on. 3-42 bizhub C287/C227...

  • Page 119: Checking Network Settings Of This Machine

    Settings] - [Network Settings] - [TCP/IP Settings]. Configure the required settings to suit your environ- ment. For details, refer to the User's Guide DVD. For information on the default administrator password, refer to the User’s Guide CD/DVD. bizhub C287/C227 3-43...

  • Page 120: Installing The Fax Driver

    Click [Printer Install]. Proceed with the procedure according to the on-screen instructions. Printers and MFPs connected to the network are automatically searched for. Select this machine from the list. Select a fax driver. Click [Install]. Click [Finish]. 3-44 bizhub C287/C227...

  • Page 121: Sending Data

    Enter the destination [Name] and [FAX Number]. % To send data to more than one destination, repeat this step. % Clicking [Add from Address Book] can retrieve the registered destinations of this machine. Click [OK]. bizhub C287/C227 3-45...

  • Page 122: Copy Function

    If user authentication is enabled, the login screen appears. Tap the entry area or keyboard icon to enter the required information, then tap [Login] or press Access key. % If IC card or biometric authentication is enabled, refer to page 3-48. Load the original. Tap [Copy]. 3-46 bizhub C287/C227...
  • Page 123 Specify the zoom ratio. [Duplex/Combine] Specify double-sided copying or combine copying. [Finishing] Configure the offset, punch, or staple setting for output paper. [Density] Adjust the copy density. Tap the input area for entering the number of copies. bizhub C287/C227 3-47...

  • Page 124: User Authentication

    If IC card or NFC authentication is enabled, place the IC card or Android terminal on the card reader of the authenti- cation unit. If biometric authentication is enabled, put your finger on the finger vein reader of the authentication unit. 3-48 bizhub C287/C227...

  • Page 125: Registering A Destination

    Using the Control Panel to register an address book - Registration from Util- Select a destination type, and register destination information. Tap [Utility], and select [One-Touch/ User Box Reg.] - [Create One-Touch Destination] - [Address Book (Public)]. Select the type of the destination you want to register. Tap [New]. bizhub C287/C227 3-49...
  • Page 126 ] to switch setting screens while entering the required items. For information on entry items, refer to page 3-54. Enter the fax number. % Tap [Display Keypad] to display the Keypad, and enter the fax number. Tap [Close]. 3-50 bizhub C287/C227...

  • Page 127: Using The Control Panel To Register An Address Book - Registration In Scan/Fax Mode

    Using the Control Panel to register an address book - Registration in scan/fax mode Select a destination type, and register destination information. Display the scan/fax screen. Tap [Address Reg.]. Tap [Input New Address]. Select a destination type. bizhub C287/C227 3-51...
  • Page 128 Registration by Direct Input The destination entered by using the [Direct Input] button can be registered before sending data as well. To register the destination, tap [Address Reg.] after entering the destination using direct input, and then select the destination. 3-52 bizhub C287/C227...

  • Page 129: Using A Computer To Register A One-Touch Destination

    % If the login screen appears, enter the required items, then click [Login]. Select [Store Address] and click [New Registration]. Select the type of the destination you want to register. Enter the required information such as the name, fax number, and index. bizhub C287/C227 3-53...

  • Page 130: Information Required To Register A Destination

    Enter the user ID required to log in with WebDAV. [Password] Enter the password required to log in with Web- DAV. [Host Address] Enter the address of the WebDAV server. [File Path] Enter the directory to be used as the destination. 3-54 bizhub C287/C227...

  • Page 131: Registering A Group

    % Tap [Name], and enter the destination name using the displayed keyboard. % For [Sort Character], enter the same name as [Name]. % This sets the appropriate index for the name, which you entered into [Name], to [Index]. To change the setting, tap [Index]. bizhub C287/C227 3-55...
  • Page 132 % [Index]: Searches for the target destination name using an index. % [Registration Number]: Searches for the target destination using a registration number. Repeat Step 4 until you select all address books to be grouped. 3-56 bizhub C287/C227...

  • Page 133: Retrieving A Registered Destination

    Retrieve an address book or group to specify it as a destination to which data is sent. Retrieving a destination Tap [Scan/Fax]. The destinations, which are categorized into [Favorite] when registering indexes, are displayed on the basic screen. bizhub C287/C227 3-57...
  • Page 134 Registering a destination Narrow down destinations using index and address type. 3-58 bizhub C287/C227...

  • Page 135: Specifying A Destination

    Retrieves destination candidates by the prefix search function using the name (registered destination name) or address (fax number, E-mail ad- dress, or computer name). This function is convenient when there are too many registered destinations. Reference For details, refer to the User's Guide DVD. bizhub C287/C227 3-59...

  • Page 136: Using A Usb Memory Device

    Other file types are not supported on this machine. Printing data Connect a USB memory device to this machine. NOTICE Do not use a USB device other than a flash-memory device. Tap [Print a document from External Memory.]. 3-60 bizhub C287/C227...
  • Page 137 Using a USB memory device Select data to be printed, and tap [Print]. Check print settings. bizhub C287/C227 3-61...

  • Page 138: Saving The Scanned Data In The Usb Memory Device (External Memory)

    Change the settings to save documents in the USB memory device. Tap [Utility], and select [Administrator Settings] - [System Settings] - [User Box Settings]. % For information on the default administrator password, refer to the User’s Guide CD/DVD. 3-62 bizhub C287/C227...
  • Page 139 Using a USB memory device Tap [External Memory Functional Settings]. Select [Save Document] and [ON]. Tap [OK]. bizhub C287/C227 3-63...

  • Page 140: Saving Data In The Usb Memory Device

    Saving data in the USB memory device Load the original. Connect a USB memory device to this machine. NOTICE Do not use a USB device other than a flash-memory device. Tap [Save a document to External Memory.]. 3-64 bizhub C287/C227...
  • Page 141 [Color] Select whether to scan the original in color or black and white mode. [File Type] Select the type of the file to save scanned data. [Scan Size] Specify the size of the original to be scanned. bizhub C287/C227 3-65...
  • Page 142 Using a USB memory device Press the Start key. NOTICE Do not disconnect the USB memory device during data saving. 3-66 bizhub C287/C227...

  • Page 143: Using The Guidance Function

    If you have any questions during operation, try to use this guidance function. Getting help on the currently displayed screen: Select [Function] on the Help Menu to display the guidance screen. Press the Guidance key (default: Register key 2). Select a menu. bizhub C287/C227 3-67...
  • Page 144 Using the guidance function Narrow down the information you want to know. 3-68 bizhub C287/C227...

  • Page 145: Getting Help On The Desired Function Or Procedure

    Returns to the preceding screen. Getting help on the desired function or procedure: Open the Help Menu, and select a menu depending on an objective to display the guidance screen. Press the Guidance key (default: Register key 2). Select a menu. bizhub C287/C227 3-69...
  • Page 146 Using the guidance function Narrow down the information you want to know. 3-70 bizhub C287/C227...

  • Page 147: Help Menu List

    [Service/Admin. Information] Tap this button to display the service or administrator information, ad- ministrator name, extension number, and E-mail address. [Consumables Replace/ Pro- Tap this button to check the consumables replacement or punch scrap- cessing Procedure] ping procedure. bizhub C287/C227 3-71...

  • Page 148: Using The [Quick Security] Function

    [PSWC Setting] Select whether to use Web Connection. [Security Warning Display Select whether to display the security warning screen if the admin- Setting] istrator password remains set to the default or if password rules are not satisfied. 3-72 bizhub C287/C227...
  • Page 149 To display the key, tap [Utility], and select [Administrator Settings] - [System Set- tings] - [Custom Display Settings] - [Main Menu Default Settings] - [Main Menu Key]. For information on the default administrator password, refer to the User’s Guide CD/DVD. Reference For details, refer to the User's Guide DVD. bizhub C287/C227 3-73...
  • Page 150 Using the [Quick Security] function 3-74 bizhub C287/C227...

  • Page 151: Advanced Functions

    Advanced Functions...

  • Page 153: Using Advanced Functions

    You can customize the Control Panel display of this machine for each us- • This requires the association with My Panel Manager. My Address You can use the address book for personal use (My Address Book). • This requires the association with My Panel Manager. bizhub C287/C227...

  • Page 154: Association With Application

    % Enter the license code to enable the function. For details, refer to page 4-9. Configuring each function (Administrator) % Configure the required settings for each advanced function. For details, refer to page 4-10. Reference For details on the procedure, refer to the User's Guide DVD. bizhub C287/C227...

  • Page 155: Enabling The I-Option Function

    % For information on the default administrator password, refer to the User’s Guide CD/DVD. Enter the token number shown in the token certificate. Select [Yes], then tap [OK]. This machine is connected to the Internet to communicate with the License Management Server (LMS), and it restarts automatically. bizhub C287/C227...

  • Page 156: Registering The I-Option License

    % For information on the default administrator password, refer to the User’s Guide CD/DVD. Tap [Yes] and [OK]. Tapping [Print] prints the serial number and request code. % Prepare at hand the printed serial number, request code, and token certificate supplied with i-Op- tion. bizhub C287/C227...
  • Page 157 Code], then click [Next]. % The URL is https://lms.konicaminolta.com/index.aspx. Enter the [Token Number], select the option you want to register from the [Product Description] list, then click [Next]. Confirm the registration contents, then click [Generate License Code]. bizhub C287/C227...
  • Page 158 You could also store them in your USB memory device. The license code input could be omitted by using a USB memory device to achieve a convenient operation. When using a USB memory device, insert the USB memory device and click [Download] to store the license code. bizhub C287/C227...

  • Page 159: Enabling The I-Option Function Using The License

    Tap [Utility], and select [Administrator Settings] - [Forward] - [License Settings] - [Install License] - [Function/Licence Code]. % For information on the default administrator password, refer to the User’s Guide CD/DVD. Enter the license and function codes you wrote down. Select [Yes], then tap [OK]. This machine restarts automatically. bizhub C287/C227...

  • Page 160: Configuring Each Function

    Select [Yes], then tap [OK]. This machine restarts automatically. Configuring each function Configure the required settings for each advanced function. Reference For details on the required setting items for each advanced function, refer to the User's Guide DVD. 4-10 bizhub C287/C227...

  • Page 161: Using The Web Browser Function

    % For details, refer to page 4-19. Displaying Web pages % For details, refer to page 4-19. Printing the currently displayed page or the linked file % For details, refer to page 4-20. Reference For details, refer to the User's Guide DVD. bizhub C287/C227 4-11...

  • Page 162: Enabling The Web Browser Function

    When enabling the Web browser function via the Internet, connect this machine to the License Man- agement Server (LMS) through the proxy server used for remote diagnosis. For details on configuring the proxy server used for remote diagnosis, refer to the User's Guide DVD. 4-12 bizhub C287/C227...

  • Page 163: Registering The License

    Display the serial number of this machine. Tap [Utility], and select [Device Information]. Write down the serial number of this machine. Access the Web site of the License Management Server (LMS). Enter the [MFP Serial Number], then click [Next]. % The URL is https://lms.konicaminolta.com/activate. bizhub C287/C227 4-13...
  • Page 164 You could also store them in your USB memory device. The license code input could be omitted by using a USB memory device to achieve a convenient operation. When using a USB memory device, insert the USB memory device and click [Download] to store the license code. 4-14 bizhub C287/C227...

  • Page 165: Enabling The Web Browser Using The License

    Tap [Utility], and select [Administrator Settings] - [Network Settings] - [Forward] (twice) - [Web Browser Settings] - [Web Browser Usage Settings]. % For information on the default administrator password, refer to the User’s Guide CD/DVD. Select [ON], then tap [OK]. When the screen shown below appears, tap [Function/License Code]. bizhub C287/C227 4-15...
  • Page 166 Using the Web browser function Enter the license code you wrote down. Select [Yes], then tap [OK]. This machine restarts automatically. 4-16 bizhub C287/C227...
  • Page 167 By using a USB memory device Tap [Utility], and select [Administrator Settings] - [Network Settings] - [Forward] (twice) - [Web Browser Settings] - [Web Browser Usage Settings]. Select [ON], then tap [OK]. Wait a few moments until the screen shown below appears. bizhub C287/C227 4-17...
  • Page 168 Using the Web browser function Connect the USB memory device stored with the license code. Select [Install License from Ext. Memory]. Select [Yes] , then tap [OK]. This machine restarts automatically. 4-18 bizhub C287/C227...

  • Page 169: Starting The Web Browser

    The target page appears. Tips Selecting [Menu] - [Display] allows you to zoom in and out from a page or change the character code. Selecting [Menu] - [Tab] allows you to open a new tab and display a different page. bizhub C287/C227 4-19...

  • Page 170: Printing The Currently Displayed Page Or The Linked File

    [Simplex/Duplex] Select whether to print one side or both sides of sheets of paper. To specify 2-sided printing, select the binding position. [Finishing] Configure the offset, punch, or staple setting for output paper. Press the Start key. 4-20 bizhub C287/C227...

  • Page 171: Troubleshooting

    Troubleshooting...

  • Page 173: Main Messages And Remedies

    For Waste Toner Box: When the message [Waste Toner Box needs to be replaced.] appears, replace it based on the maintenance contract. Contact your service representative if the messages continue to appear even after replacement or cleaning has been carried out. bizhub C287/C227...

  • Page 174: When A Paper Jam Message Persists

    If a defective part can be separated in order to be able to continue operations after a problem has been de- tected, [Continue] or [Recover Data] is displayed. To continue operations, select any key. However, the prob- lem has not been resolved, so contact your service representative immediately. bizhub C287/C227...

  • Page 175: When [Stabilizing Image.] Appears

    In case image stabilization does not finish after a short while, contact your service representative. NOTICE You cannot interrupt or prohibit image stabilization. Reference To perform image stabilization on a voluntary basis, refer to the User’s Guide DVD. bizhub C287/C227...

  • Page 176: When Printing Quality Has Deteriorated

    Printing quality deteriorates if the Print Head Glass is dirty. If this occurs, clean the Print Head Glass ac- cording to the following procedure. Open the Front Door of the machine. Release the Waste Toner Box Lock Lever, then remove the Waste Toner Box. Remove the Printhead Cleaner from the Front Door of this machine. bizhub C287/C227...
  • Page 177 % Repeat this operation approximately three times for all of the Print Head Glass sections. Mount the Printhead Cleaner onto the Front Door of this machine. Install the Waste Toner Box. Close the Front Door of the machine. bizhub C287/C227...

  • Page 178: When The Machine Cannot Be Powered On

    Check whether the power plug of this machine is firmly plugged into the power outlet. Also check that the breaker has not tripped. Check to see that the Main Power Switch and the Power key are turned ON. In case the machine cannot be powered on even after checking, contact your service representative. bizhub C287/C227...

  • Page 179: When The Touch Panel Is Not Visible

    Auto Power OFF mode, press the Power key to display the Touch Panel. To use it outside the preset operating hours, follow the on-screen instructions. Check to see that the Main Power Switch and the Power key are turned ON. In case the Touch Panel does not appear even after checking it, contact your service representative. bizhub C287/C227...

  • Page 180: When A Message Appears To Replace Consumables Or Carry Out Cleaning

    When the punch scrap box is full When the punch scrap box is full, a message appears to prompt you to dispose of the punch scraps (at re- placement by user). Take action while referring to the label inside the machine. 5-10 bizhub C287/C227...

  • Page 181: When Toner Is Running Out In The Toner Cartridge

    Do not replace a Toner Cartridge of a color that is not displayed. When it is time to replace a Toner Cartridge of a color other than black, printing can be forcibly con- tinued using black. Tap [Continue], and then select a desired print job. bizhub C287/C227 5-11...

  • Page 182: When It Is Time To Replace A Drum Unit

    If the message appears, contact your service representative. Tips By the factory default status, this message is displayed only in some area. The settings by the service representative are required to display a message about Developing Unit. For details, contact your service representative. 5-12 bizhub C287/C227...

  • Page 183: When It Is Time To Replace An Imaging Unit

    When a Waste Toner Box is full When the Waste Toner Box is full, a message appears to prompt you to replace it (at replacement by user). Tap [Start Guidance], then follow the displayed guidance to take an action. bizhub C287/C227 5-13...

  • Page 184: Replacing A Toner Cartridge

    If you get toner into your eyes, immediately rinse them with running water for over 15 minutes. Seek medical advice if irritation persists. If you swallow toner, rinse out your mouth and drink a few glasses of water. Seek medical advice if nec- essary. 5-14 bizhub C287/C227...

  • Page 185: Replacing A Waste Toner Box

    If you get toner into your eyes, immediately rinse them with running water for over 15 minutes. Seek medical advice if irritation persists. If you swallow toner, rinse out your mouth and drink a few glasses of water. Seek medical advice if nec- essary. bizhub C287/C227 5-15...

  • Page 186: Replacing A Drum Unit

    After replacing a Drum Unit, be sure to clean the Print Head Glass for each color. For details on how to clean the Print Head Glass, refer to page 5-6. 5-16 bizhub C287/C227...

  • Page 187: Index

    Index...
  • Page 189 Loading Paper 2-33 2-34 2-35 Low Power mode 2-20 Main Menu 2-23 MFP 2-12 Multi-job 2-32 Options 2-8 2-14 PC-Fax TX 3-41 PCL 3-6 Power Save mode 2-20 Print Function 3-3 Printing from a USB memory device 3-60 PS 3-6 bizhub C287/C227...
  • Page 190 C287/C227...

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