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Questions? Comments? Reach out to us for expert support! support@eastoak.com eastoak.com 1-833-EAST-OAK ( USA ) ( 1-833-327-8625 ) Mon-Fri 8am-8pm EST Follow eastoakliving on Claim your 3-year warranty Please scan the QR code to view the installation video at eastoak.com/warranty EASTOAK.COM OWNER’S MANUAL...
IMPORTANT INFORMATION Please check all parts and components to ensure no damage or missing items before starting the product’s construction. If you have any problems or discover any missing parts, please contact customer service at support@eastoak.com. • Some parts may contain sharp edges. Wear protective gloves if necessary during assembly.
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DANGER DANGER indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. DANGER • Failure to comply with the precautions and instructions provided with this heater can result in death, serious bodily injury and property loss or damage from hazards of fire, explosion, burn, asphyxiation, and/or carbon monoxide poisoning.
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SAFETY INFORMATION DANGER EXPLOSION - FIRE HAZARD • Never store propane near high heat, open flames, pilot lights, direct sunlight, other ignition sources or where temperatures exceed 120 degrees F (49°C). • Propane vapors are heavier than air and can accumulate in low places. If you smell gas, leave the area immediately.
WARNING For Outdoor Use Only CARBON MONOXIDE HAZARD • This appliance can produce carbon monoxide which has no odor. • Using it in an enclosed space can kill you. • Never use this appliance in an enclosed space such as a camper, tent, car, or home. WARNING •...
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SAFETY INFORMATION WARNING • This product is fueled by propane gas. Propane gas is invisible, odorless, and flammable. An odorant is normally added to help detect leaks and can be described as a “rotten egg” smell. The odorant can fade over time so leaking gas is not always detectable by smell alone.
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ASSEMBLY SUGGESTIONS • Estimated Assembly Time: 60 minutes • Two adults required for a safe assembly • Cross-head screwdriver • Extra wrench • Ladder BE CAREFUL Any items stored above, next to, or under this heater may be subject to radiant heat and in result may be damaged.
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PACKAGE CONTENTS PART DESCRIPTION QUANTITY Reflector Flame Screen Glass Tube Upper Support Protective Guard Black Silicone Ring Control Box Assembly Front Panel Lower Support Bottom Plate Side Panel Block Belt Wheel Assembly Ground Fixture EASTOAK.COM OWNER’S MANUAL...
PARTS LIST Lower Support Upper Support Control Box Assy X 4 PCS X 4 PCS X 1 PCS Ground Fixture Wheel Assembly Bottom Plate X 4 PCS X 1 PC X 1 PC Glass Tube Black Silicone Ring Block Belt X 1 PC X 1 PC X 1 PC...
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PARTS LIST Reflector Flame Screen Protective Guard X 1 PC X 1 PC X 4 PCS Side Panels Front Panel X 3 PCS X 1 PC EASTOAK.COM OWNER’S MANUAL...
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PARTS LIST M6*15 Screws M6*12 Bolt Stud X 4 PCS X 4 PCS X 3 PCS + Spare X 1 M5*12 Screws 3/16'' Screws M6 Flange Nut X 6 PCS X 38 PCS + Spare X 2 X 4 PCS M4*6 Screws M6 Washer Fixing Bracket...
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PARTS LIST Wing Nut Knob Battery X 3 PCS X 1 PC X 1 PC Chain Long Stem Lighter X 1 PC X 1 PC Wrench Philips Screwdriver X 1 PC X 1 PC EASTOAK.COM OWNER’S MANUAL...
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ASSEMBLY INSTRUCTIONS Fix the 4pcs ground fixtures to 4pcs of lower support, using 4pcs screw M6*15. X 4 PCS X 4 PCS PATIO HEATER...
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Fix the wheel assembly to the bottom plate using 4pcs bolt M6*12 and 4pcs flange nut M6. B X 4PCS C X 4PCS EASTOAK.COM OWNER’S MANUAL...
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Lower Support Assembly Insert the pins of the base to the bottom holes of lower supports. PATIO HEATER...
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Insert the pins of the control box assembly to the top holes of lower supports. TIPS: When installing the control box assembly, the position of the ignition button and the moving wheel of the base are in the opposite direction. EASTOAK.COM OWNER’S MANUAL...
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Using 4pcs screw M5*12 screw to secure the lower supports and bottom plate. X 4 PCS PATIO HEATER...
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Assemble block belt. Fix the block belt to the 2pcs of lower supports behind the front door, using 2pcs screw M5*12. X 2 PCS EASTOAK.COM OWNER’S MANUAL...
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Using 4pcs screw 3/16” to secure the lower supports and control box assembly. X 4 PCS PATIO HEATER...
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Assemble the upper supports. Insert the 4pcs upper supports to the lower support. Secure them with 8pcs screw 3/16”. X 8 PCS EASTOAK.COM OWNER’S MANUAL...
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Place the assembled product parts on the box or other fixed objects like right picture shows, attach flame screen to upper supports with 8pcs 3/16” screws. X 8 PCS PATIO HEATER...
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Assemble The Reflector Onto The Flame Screen H X 3PCS Screw the 3pcs stud on the flame screen, put 3pcs washer Φ6 onto the top of stud. I X 3PCS EASTOAK.COM OWNER’S MANUAL...
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Then put the reflector onto the stud, secure them with 3pcs washer Φ6 and 3pcs wing nut. J X 3PCS TIPS: The four upper support and the four corners of the reflector are aligned in parallel. I X 3PCS Remove the protective film before assembly.
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Install the Glass Tube Place the black silicone ring onto the end of the glass tube as illustrated. WARNING! The black silicone ring must be in place prior to operating the heater. EASTOAK.COM OWNER’S MANUAL...
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Insert the glass tube into the center hole of the flame screen (the 3 spring plates on the flame screen should stick onto the outside of the glass tube). Place the glass tube, at its end with the black silicone ring, onto the hole of the middle plate.
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Assembly the protective guards.Hang the hooks of the protective guard onto the holes in supports. TIPS: Please make sure all hooks of protective guard are in holes on upper supports, then pull down the guards to keep tighten. EASTOAK.COM OWNER’S MANUAL...
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Unscrew the 1 screw in the middle of the flame screen and secure the 1 fixing bracket to the flame screen with the 3/16” screw just removed. Fixing brackets can fix the protective guards. Repeat the above steps for the other three sides. G X 4PCS PATIO HEATER...
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Attach the three side panels to the heater using 18pcs screw 3/16”. X 18 PCS TIPS: Do not cover the front side where the control knob is located. EASTOAK.COM OWNER’S MANUAL...
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Install the knob and chain to front panel with a M4*6 screw. K X 1PC PATIO HEATER...
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Put the pothook of front panel to the holes of bottom plate. EASTOAK.COM OWNER’S MANUAL...
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Hang the chain to the hole on the control box assembly. Unscrew the switch button, load small battery, and tighten the switch button. PATIO HEATER...
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If You Need To Install Floor Nails X 4 PCS First use an electric screwdriver to drill four holes in the floor. Attach 4pcs plastic expansion tube into ground, then use 4pcs M4*25 screws and M6 X 4 PCS washers through ground fixtures to fix products on ground (Plastic expansion tube).
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Insert the propane gas tank (sold separately, only 20 lb) into the lower opening. Connect the gas cylinder to the block belt. To close the propane tank, turn the cylinder valve clockwise. Attach the regulator (J) to the cylinder valve by turning the regulator coupling nut clockwise.
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ASSEMBLY INSTRUCTIONS • A dented, rusted, or damaged propane cylinder may be hazardous and should be checked by your cylinder supplier. Never use a propane cylinder with a damaged valve connection. • The propane cylinder must be constructed and marked in accordance with the specifications for propane gas cylinders of the U.S.
OPERATION INSTRUCTIONS LEAK CHECK WARNING • Perform all leak tests outdoors. • Extinguish all open flames. • NEVER leak test when smoking. • Do not use the heater until all connections have been leak tested and do not leak. Hose / Regulator connection Regulator / Cylinder connection...
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If bubbles appear at any connection, there is a leak. 1. Turn cylinder valve OFF. 2. If leak is at hose/regulator connection: tighten connection and perform another leak test. If bubbles continue appearing, the hose should be returned to the place of purchase.
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OPERATION INSTRUCTIONS Before Turning Gas Supply ON: 1. Your heater was designed and approved for outdoor use only. Do NOT use it inside a building, garage, or any other enclosed area. 2. Make sure surrounding areas are free of combustible materials, gasoline, and other flammable vapors or liquids.
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4. Push and release the igniter button until pilot flame is visible through the glass tube. 5. Once the pilot is lit, continue to depress the control knob for 30 seconds. 6. If the pilot does not stay lit, repeat steps 4 to 6. 7.
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OPERATION INSTRUCTIONS NOTE: In normal conditions, the height of the flame should be 2/3 the height of the glass tube when on “hi” and 1/3 the height of the tube when on “low.” The flame should be stable and bright, with no noise or black smoke. Normal Abnormal WARNING...
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WARNING FOR YOUR SAFETY Heater will be hot after use. Handle with extreme care. Shut Down: 1. Turn control knob clockwise to PILOT. (Normally, burner will make a slight popping sound when extinguished.) Burner will extinguish but PILOT will remain ON. 2.
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OPERATION INSTRUCTIONS 19. Any guard or other protective device removed for servicing the heater must be replaced prior to operating the heater. 20. Installation and repair should be done by a qualified service person. The heater should be inspected before use and at least annually by a qualified service person. 21.
CARE AND MAINTENANCE WARNING FOR YOUR SAFETY • Do NOT touch or move heater for at least 45 minutes after use. • Reflector is hot to the touch. • Allow reflector to cool before touching. To enjoy years of outstanding performance from your heater, make sure you perform the following maintenance activities half a year: Keep exterior surfaces clean.
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CARE AND MAINTENANCE • Carbon deposits may create a fire hazard. Disassembly the reflector, unscrew the reflector spacer, take off the screen, take down one side of protective guards. Then take the glass tube from the heater and wash and clear. After that assembly the glass tube and the rest of parts.
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Service Only a qualified service person should repair gas passages and associated components. CAUTION: Always allow heater to cool before attempting service. EASTOAK.COM OWNER’S MANUAL...
TROUBLESHOOTING PROBLEM POSSIBLE CAUSE CORRECTIVEA CTION Cylinder valve is closed Open valve Clean or replace orifice or Blockage in orifice or pilot tube pilot tube Open gas line and bleed it Pilot won’t light Air in gas line (pressing control knob in) for not more than 1 - 2 minutes or until you smell gas Low gas pressure with cylinder valve...
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FEATURES • This Pyramid Patio Heater has the highest heat output on the market (48000 BTU) and is powerful enough to heat in only 5 minutes. • It has triple safety protection, including an anti-tilt sensor protection valve, flame-out protection, and hypoxia protection. •...
• Damage caused by acts of nature (storm damage, wind damage, etc). • Arbitrarily repair or modification by the customer. During the limited warranty period for the product, East Oak will provide parts, repair, or replace your product, at our discretion, due to any defect in materials or manufacturing defects.
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