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Troubleshooting
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Summary of Contents for Plustek V1.4
- Page 1 OpticPro User Guide V1.4 An easy-to-use guide to help you get the most from your scanner All trademarks and brand names mentioned in this publication are property of their respective owners. 1997. All rights reserved. No portion of this document may be...
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Page 2: Introduction
Introduction elcome to the world of ultimate office imaging. Your new scanner will help improve the professionalism of your documents by allowing you to input quality images as well as electronic text into your computer system. Like all of our products, your new scanner has been thoroughly tested and is backed by our reputation for unsurpassed dependability and customer satisfaction. -
Page 3: Table Of Contents
TABLE OF CONTENTS Introduction How to Use This Guide Conventions of This Guide A Note about Icons Scanner Features viii Package Contents CHAPTER I. HARDWARE INSTALLATION Hardware Requirements Installing the Scanner Hardware CHAPTER II. SOFTWARE SETUP Software Installation Software Setup Troubleshooting Guide Installing Additional Software CHAPTER III. - Page 4 Operating the Scanner Testing the Scanner Scanner Utility Maintenance Cleaning your Scanner CHAPTER IV. USING TWAIN Scanning Using TWAIN Choosing TWAIN Control Panel & Scan Mode TWAIN Menu Options Scanning Hints APPENDIX A: TROUBLESHOOTING APPENDIX B: CUSTOMER SERVICE AND WARRANTY APPENDIX C: INDEX...
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Page 5: How To Use This Guide
How To Use This Guide This User Guide provides instructions and illustrations on how to install and operate your scanner. We recommend that you read through the entire Hardware Installation, Chapter I, before you begin installing the scanner. Chapter I describes how to install the scanner to your computer. -
Page 7: Conventions Of This Guide
Conventions of This Guide 1. Bold — First use of an important term in a chapter. 2. ALL CAPS — Represent commands. 3. Note — Special information about the current subject A Note about Icons This guide uses the following icons to point out information that deserves special attention. -
Page 8: Scanner Features
Scanner Features Cold Cathode Lamp (for quality images and long-lasting operation) OpticPro 4830: 300 by 600 dots per inch (4800 x 4800 software interpolated) OpticPro 9630: 600 by 600 dots per inch (9600 x 9600 software interpolated) RGB Color Grayscale Line-Art TWAIN compliance Printer Port Pass-Through... -
Page 9: Package Contents
Package Contents Scanner engine Power adapter Scanner cable CD ROM Scanner Setup disk & Action Manager software Optical character recognition (OCR) software Image editing software This user guide Action Manager user guide Registration form OCR & image-editing quick guide 3.5 “ Floppy Disks Available (Call us for details) -
Page 11: Chapter I. Hardware Installation
Chapter I Chapter I. Hardware Installation... -
Page 12: Hardware Requirements
Chapter I efore installing your scanner, verify that you have all of the proper components. A list of the package contents is provided on page ix at the beginning of this guide. Hardware Requirements Your scanner uses an interface called an nhanced Parallel Port (EPP)”. -
Page 13: Installing The Scanner Hardware
Chapter I Note: OpticPro should function with a Standard Printer Port (SPP) that supports bi-directional communication. However, if you have an SPP port that is not bi-directional, it is highly likely that the scanner will not be found. Also, bi-directional SPP technology is much slower than EPP. - Page 14 Chapter I 3. If you have a printer connected to your computer, please disconnect its cable from the rear of the computer. If you have more than one printer port connected to you computer, then locate the printer port that the Enhanced Parallel Port (EPP).
- Page 15 Chapter I 10. Install the scanner software (see Chapter II. Software Setup page 7).
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Page 17: Chapter Ii. Software Setup
Chapter II Chapter II. Software Setup... -
Page 18: Software Installation
Chapter II efore installing the scanner software onto your computer, make sure that the scanner is properly connected as described in Chapter I, Hardware Installation page 1. Software Installation The installation program called Setup/Application CD-ROM ™ must be run from within Microsoft Windows . -
Page 19: Installing Additional Software
Chapter II Software Setup Troubleshooting Guide During Setup you encounter damaged disks: Call our support line located on the back cover of this user guide and request replacement disks. You can also download the Setup disk from our BBS, or World Wide Web page (also see back of this guide). Installing Additional Software Your scanner is TWAIN compliant and functions with virtually all available TWAIN compatible scanning software. -
Page 21: Chapter Iii. Usage And Maintenance
Chapter III Chapter III. Usage and Maintenance... -
Page 22: Operating The Scanner
Chapter III Operating the Scanner our scanner accepts documents as small as business cards and as wide as letter-sized documents. However, some software programs can have limitations as to the information they can handle. The capacity of the computer memory, or free hard disk space can also limit the size of the document that you can scan. - Page 23 Chapter III Document Cover Scanning Window Document Program Access Button Figure 2. Flatbed Scanner 5. Open the document cover and place a picture onto the scanning window headfirst and face down. 6. Slowly close the document cover. Note: We recommend waiting approximately 2 minutes before you begin scanning to give the scanning lamp ample time to warm up.
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Page 24: Scanner Utility
Chapter III 9. If this test fails, please see Appendix A, Troubleshooting, or give us a call (see back page for details). Scanner Utility The Scanner Utility, located inside the scanner program group, is for determining what printer port your system has. The only time you need to verify your system printer port is if the scanner does not respond when trying to scan. -
Page 25: Cleaning Your Scanner
Chapter III To keep your scanner working smoothly, take a moment to review the following maintenance tips. Avoid using the scanner in a dusty environment. When it not in use, keep the scanner covered. Dust particles and other foreign objects may damage the unit. Do not attempt to disassemble the scanner. -
Page 27: Chapter Iv. Using Twain
Chapter IV Chapter IV. Using TWAIN... -
Page 28: Scanning Using Twain
Chapter IV Scanning Using TWAIN here are a few terms that you must become familiar with to maximize the quality of images generated by your scanner. The following chapter describes the TWAIN interface which pops-up whenever you click SCAN, or ACQUIRE from within a TWAIN compatible scanning program (see Figure 4). -
Page 29: Choosing Twain
Chapter IV The TWAIN interface allows you to make important adjustments before scanning. For example, you can scan in different modes: Color, B/W or Grayscale; increase or decrease the resolution (dots per inch of an image), and adjust the brightness and/or contrast. - Page 30 Chapter IV Scan Mode Line-Art (B/W) comprises of documents that have only 2 values (black and white). Use line-art for scanning text documents created with a laser-jet, ink-jet or bubble-jet printer (no photographs or other images). Scan Mode Resolution Scan Scale Brightness Contrast Figure 5.
- Page 31 Chapter IV Resolution Resolution is how many dots per inch (dpi) or pixels are scanned. For example, if you scan a Grayscale image at a resolution of 150, the hard disk space needed to scan a letter size document will be approximately 2.6 MB.
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Page 32: Twain Menu Options
Chapter IV Inverse When inverse is checked the colors of an entire image, or portions of an image will become reversed. A black-and-white image looks like a photo negative. A color image reverses using additive colors. TWAIN Menu Options Most of the menu options are considered advance features. We strongly suggest that you first become familiar with scanning and using the Control Panel before attempting to use any of the following features. - Page 33 Chapter IV modes and save them as a custom name (i.e., 75-dpi color 200 scale). Load Default reinstates the factory setting of TWAIN. The factory default is set to RGB and 50 DPI and 50% for brightness and contrast. Note: You can not make changes to the Default settings file.
- Page 34 Chapter IV Descreen applies filtering to images that contain moiré patterns (or herringbone). A moiré pattern is created from scanning pictures in magazines, or printed material that use color dithering. Hint: We suggest leaving the Descreen option checked at all times. It the best filtering method for most practices.
- Page 35 Chapter IV picture. Hint: We suggest leaving the histogram set to AUTO when not encountering color depth discrepancies. Figure 6. Histogram Tone Map enables you to modify the tonal range and to adjust highlight, midtone, and shadow areas of an image. For example: When an image is too dark or too light, it may have hidden details that can be uncovered by using Tone Map.
- Page 36 Chapter IV Figure 7. Gamma Channels that located at the top of windows, let you split a color image into individual Hue, Saturation, and Lightness channels. For example, each image represents one of 3 additive colors (red, green, and blue). The name of the channel appears in the title bar.
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Page 37: Scanning Hints
Chapter IV The Monitor Gamma option lets you adjust your monitor so you can properly and accurately view images. For example, there are different situations that might affect your ability to correctly view images: lighting conditions, human perception of colors, and the monitor you e using are some common factors. - Page 38 Chapter IV B/W & Grayscale Scanning If scanning B/W images, match the DPI to the resolution of your printer, or scanner. For example, if you have a 300-dpi scanner, then set the resolution to 300. If you have a 600-dpi printer, set the scanning resolution to 600.
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Page 39: Appendix A: Troubleshooting
Appendix Appendix A: Troubleshooting... - Page 40 Appendix A ost problems are easily solved, and some of the most common questions and their recommended solutions are listed below. Symptom Possible Solutions Scanner scans Make sure the resolution of the scanner is not set too very slowly high. A range between 75-200 should work fine. Set the Parallel Port Mode inside computer BIOS to EPP (enhanced parallel port).
- Page 41 Appendix A Symptom Possible Solutions During printing Purchase a shorter printer cable and try it. only garbage Sometimes when information has to travel a long prints distance it becomes distorted. Shortening the printer cable can decrease the possibility of information becoming damaged. Unable to find Check your computer parallel port to see if it...
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Page 43: Appendix B: Customer Service And Warranty
Appendix B Appendix B: Customer Service and Warranty... - Page 44 Appendix B f you encounter any problems with your scanner, please review the installation instructions and troubleshooting suggestions contained in this guide. For further assistance please visit to our WEB site for details, or call our customer support phone number listed on the back cover of this guide.
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Page 45: Appendix C: Index
Appendix C Appendix C: Index... - Page 46 Appendix C Access Button, iv, 10 Histogram, 21 Action Manager, 7 Attention, iii Average, 19 Inverse, 18 Blur, 19 Brightness & Contrast, 17 LED, iv, 10 Caution, iii Monitor Gamma, 23 CD ROM, v, 6 Channels, 22 Cold Cathode, iv Control Panel, 15 OCR, v, 7 OP4830, iv...
- Page 48 If you have any questions about your Limited Statement of Limited Warranty Warranty, contact the approved retailer from whom bought product This Statement of Limited Warranty applies only manufacturer. to the options you originally purchase for your use, and not for resale, from an authorized THIS LIMITED WARRANTY...
- Page 49 FCC Radio Frequency Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
- Page 50 Plustek Electronics GmbH. [Europe] Bröd ermannsweg 17, 22453 Hamburg, Germany. Tel: 49-40-5143160/5110446, Fax: 49-40-543638, BBS: 49-40- 5133487 Login & Password: GAST. E-mail: 101623.1756@compuserve.com, Web site: www.plustekeurope.com Plustek, Inc. [Asia] 4F, No. 1, Lane 50, Sec. 3, Nan Kang Rd., Taipei, Taiwan, Fax: 886-2-651-5310, E-mail: tplustek@ms2.hinet.net, Web site: www.plustek.com...