Yealink EXP43 User Manual
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Yealink EXP43 User Manual

Yealink EXP43 User Manual

Color-screen expansion module
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Summary of Contents for Yealink EXP43

  • Page 2: Warranty

    Copyright Copyright © 2019 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD. Copyright © 2019 Yealink(Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink(Xiamen) Network Technology CO., LTD.

  • Page 3: Weee Warning

    Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. Customer Feedback We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.

  • Page 5: About This Guide

    This guide provides everything you need to quickly set up and use the EXP43 color-screen expansion module. Be sure to read the Package Contents in this guide before you set up and use your color-screen expansion module.
  • Page 6 Yealink EXP43 User Guide...

  • Page 7: Table Of Contents

    Physical Features........................3 Icon Instructions ........................4 LED Instructions ........................8 Installation ..........................9 Startup ..........................12 Customizing the Yealink EXP43 Color-screen Expansion Module ....................13 Wallpaper ..........................13 Uploading the Custom Pictures ..................13 Deleting the Custom Pictures .................... 14 Changing the Wallpaper ....................
  • Page 8 Directory ..........................52 Paging List ..........................52 Mobile Account ........................53 Using the Yealink EXP43 Color-screen Expansion Module ..55 Using the Line Key ........................ 55 Using the Busy Lamp Field ....................56 Resetting the Yealink EXP43 Color-screen Expansion Module ..........56...

  • Page 9: Getting Started

    Getting Started Getting Started This chapter provides basic installation instructions and information for obtaining the best performance with the EXP43 color-screen expansion module. The topics include: Package Contents  Physical Features  Icon Instructions  LED Instructions  Installation ...
  • Page 10 Yealink EXP43 User Guide Connecting Sheet  USB Cable (USB 2.0)  Four Screws  Screwdriver  (Optional.) Wallmount Bracket  Quick Start Guide  Check the list before installation. If you find anything missing, contact your reseller.

  • Page 11: Physical Features

    Getting Started Physical Features The main physical features of the EXP43 color-screen expansion module are color LCD screen, Ext keys, LED indicators, USB jack, Mini USB jack, and power interface. The main physical features of the EXP43 color-screen expansion module are described as below:...

  • Page 12: Icon Instructions

    Yealink EXP43 User Guide Icon Instructions Icon indicator (associated with line key features) Icons Description Hold Private Hold Voice Mail Direct Pickup Group Pickup DTMF Prefix Local Group XML Group LDAP XML Browser Conference Forward Transfer ReCall Record URL Record...
  • Page 13 Getting Started Icons Description Phone Lock Directory Speed Dial Mobile Account Icon indicator (associated with line) Icons Description The private line registers successfully The shared/bridged line registers successfully Registering Register failed DND is enabled on this line Call forward is enabled on this line Icon indicator (associated with call park/retrieve park) Icons Description...
  • Page 14 Yealink EXP43 User Guide Icon indicator (associated with ACD) Icon Description Logged in the ACD system The ACD status is available The ACD state is Wrap up The ACD status is unavailable Logged out of the ACD system Icon indicator (associated with intercom)
  • Page 15 Getting Started Icon indicator (associated with a shared line) The local SCA phone indicates the phone is involved in an SCA call, while the monitoring SCA phone indicates the phone is not involved in the SCA call. Icon Description The shared line is idle. The shared line is seized.

  • Page 16: Led Instructions

    Yealink EXP43 User Guide Icon indicator (associated with a bridged line) The local BLA phone indicates the phone is involved in a BLA call, while the monitoring BLA phone indicates the phone is not involved in the BLA call. Icon Description The bridged line is idle.

  • Page 17: Installation

    Installation The EXP43 color-screen expansion module applies to Yealink SIP-T48U/T46U/T43U IP phones. To easily connect the EXP43 to the phone, please unplug the phone stand from the IP phone. Note Up to three expansion modules can be connected to a SIP phone.
  • Page 18 Yealink EXP43 User Guide If you want to connect two or more expansion modules, connect two expansion modules as below: Connecting two expansion modules on a single host phone is shown as below: Connect the USB jack on the host phone and the mini USB jack on the expansion module using one supplied cable.
  • Page 19 Power is automatically transferred from the host phone to the expansion module(s) upon connection. If you use the expansion module on the T43U or use more than one expansion module on the T46U/T48U, you need to connect an additional Yealink power adapter (5V/2A) to any one of the expansion modules.

  • Page 20: Startup

    Yealink EXP43 User Guide Startup After the EXP43 color-screen expansion module is powered on, the LCD screen of the EXP43 color-screen expansion module will display “Welcome Loading…Please wait”. After a short time, the loading screen will disappear, and then you can assign the desired feature to the...

  • Page 21: Customizing The Yealink Exp43 Color-Screen Expansion Module

     Wallpaper You can customize the wallpaper expansion module EXP43 when connected to the IP phone. The wallpaper can be changed via the host phone user interface or web user interface. You can use a picture that is stored on your USB flash drives as wallpaper on your phone. When you set one of your pictures as the wallpaper, the picture will display on the wallpaper list.

  • Page 22: Deleting The Custom Pictures

    Yealink EXP43 User Guide In the Custom Wallpaper field, click Upload Wallpaper to select the desired picture from your local system. Deleting the Custom Pictures You can delete the custom wallpaper via the phone user interface (not for SIP-T43U phones) or via the web user interface.

  • Page 23: Changing The Wallpaper

    Customizing the Yealink EXP43 Color-screen Expansion Module You can also delete the custom wallpaper by clicking Delete when selecting the desired custom wallpaper in the Custom Wallpaper field. As shown below: Changing the Wallpaper You can change the wallpaper (not for SIP-T43U phones) via phone user interface or web user interface.

  • Page 24: Screen Saver

    The screen saver will automatically start when the IP phone is idle for the preset waiting time. The screen saver is used to blank the screen or fill it with moving images or patterns. If you connect a color-screen expansion module EXP43 to the IP phone, the screensaver will start or stop on the phone and EXP43 synchronously.

  • Page 25: Uploading The Custom Picture

     If your phone and EXP43 is idle again for a specified period of time, the screen saver will start again. The time & date and certain feature status icons (for example, a new text message, auto answer, DND) will also display on the screen saver.

  • Page 26: Configuring The Screen Saver

    Yealink EXP43 User Guide In the Upload Screensaver field, click Browse to locate the custom picture from your local system, and then click Upload. The custom picture appears in Screensaver list. You can only delete the custom picture by clicking Delete when the desired custom picture is selected in the Screensaver field.

  • Page 27: Power Saving

    Screen Saver is configurable via the web user interface at the path Settings->Preference. Power Saving The power saving feature is used to turn off the backlight and screen to conserve energy. The EXP43 color-screen expansion module enters power-saving mode after it has been idle for a certain period of time.

  • Page 28: Enabling The Power Saving

    Yealink EXP43 User Guide Idle Timeout (minutes)  The office hour and idle timeout (minutes) settings work only if the power saving feature is enabled. Power saving is configurable via web user interface only. Note Enabling the Power Saving To enable the power saving feature via the web user interface: Click on Settings->Power Saving.

  • Page 29: Configuring The Idle Timeout

    Customizing the Yealink EXP43 Color-screen Expansion Module To configure the office hour via web user interface: Click on Settings->Power Saving. Enter the starting time and ending time respectively in the desired day field. Click Confirm to accept the change. Configuring the Idle Timeout Idle Timeout specifies the period of time before the IP phone enters power-saving mode.

  • Page 30: Adjusting The Backlight

    Click Confirm to accept the change. Adjusting the Backlight You can adjust the backlight level on the LCD screen of the EXP43 color-screen expansion module via the host phone. The backlight level on the LCD screen of the EXP43 color-screen expansion module is synchronized with that of the host phone.

  • Page 31: Configuring The Yealink Exp43 Color-Screen Expansion Module

    Configuring the Yealink EXP43 Color-screen Expansion Module The EXP43 color-screen expansion module supports 60 Ext keys. You can access the 60 Ext keys via three-page keys. Each key can be assigned a feature using the configuration files, via phone user interface or web user interface.

  • Page 32: Line

    Yealink EXP43 User Guide Transfer  Hold   ReCall   Record  URL Record  Multicast Paging  Group Listening  Private Hold  Hot Desking   Zero Touch   Phone Lock  Retrieve Park ...

  • Page 33: Speed Dial

    In the desired Ext key field, select Line from the Type drop-down menu. Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the number specified in the Value field.

  • Page 34: Busy Lamp Field (Blf)

    Enter the phone number you want to monitor in the Value field (for example, 1001). Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the value specified in the Value field.

  • Page 35: Busy Lamp Field (Blf) List

    Color-screen Configuring the Yealink EXP43 Expansion Module Enter the directed call pickup code in the Extension field (for example, *30). Click Confirm to accept the change. Busy Lamp Field (BLF) List Busy Lamp Field (BLF) List allows you to monitor a list of users defined by your system administrator.

  • Page 36: Voice Mail

    Enter the voice mail access code in the Value field (for example, *4). Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the default label “Voice Mail”.

  • Page 37: Direct Pickup

    Value field (for example, *971003). Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the default label “Pick Up”.

  • Page 38: Group Pickup

    Enter the group call pickup code in the Value field (for example, *98). Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the default label “Group Pickup”.

  • Page 39: Call Park

    Enter the call park feature code in the Value field (for example, *68). Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the default label “Call Park”.

  • Page 40: Intercom

    Enter the remote extension number in the Value field (for example, 1006). Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the default label “Intercom”.

  • Page 41: Dtmf

    Enter the desired DTMF digits in the Value field (for example, 123A). Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the default label “DTMF”.

  • Page 42: Prefix

    Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display “Prefix: ‘the value specified in the Value field’ ” (for example, Prefix: 0592).

  • Page 43: Xml Group

    In the desired Ext key field, select XML Group from the Type drop-down menu. Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the selected XML group name.

  • Page 44: Xml Browser

    Enter the URL you want to set as the XML Browser in the Value field (for example, http://10.3.6.20/xmlBro.xml). Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the default label “XML Browser”.

  • Page 45: Ldap

    In the desired Ext key field, select LDAP from the Type drop-down menu. Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the default label “LDAP”.

  • Page 46: Conference

    Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the default label “Conference”.

  • Page 47: Forward

    Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the default label “Forward”. Click Confirm to accept the change.

  • Page 48: Transfer

    Enter the phone number you want to transfer the call to in the Value field or leave it blank. Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the default label “Transfer”.

  • Page 49: Dnd

    In the desired Ext key field, select DND from the Type drop-down menu. Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the default label “DND”.

  • Page 50: Recall

    In the desired Ext key field, select Recall from the Type drop-down menu. Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the default label “Recall”.

  • Page 51: Record

    In the desired Ext key field, select Record from the Type drop-down menu. Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the default label “Record”...

  • Page 52: Url Record

    Enter the URL in the Value field (for example, http://10.2.1.65). Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the default label “URL Record”.

  • Page 53: Multicast Paging

    The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255. Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display “the value specified in the Value field” (for example, 224.5.6.20:10008).

  • Page 54: Private Hold

    In the desired Ext key field, select Group Listening from the Type drop-down menu. Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the default label “Group Listening”.

  • Page 55: Hot Desking

    In the desired Ext key field, select Hot Desking from the Type drop-down menu. Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the default label “Hot Desking”.

  • Page 56: Acd

    In the desired Ext key field, select ACD from the Type drop-down menu. Enter the desired value in the Label field. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the default label “ACD”.

  • Page 57: Zero Touch

    In the desired Ext key field, select Zero Touch from the Type drop-down menu. Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the default label “Zero Touch”.

  • Page 58: Url

    Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the default label “URL”. Click Confirm to accept the change.

  • Page 59: Retrieve Park

    In the desired Ext key field, select Retrieve Park from the Type drop-down menu. Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the default label “Retrieve Park”.

  • Page 60: Directory

    In the desired Ext key field, select Directory from the Type drop-down menu. Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display the default label “Directory”.

  • Page 61: Mobile Account

    In the desired Ext key field, select Mobile Account from the Type drop-down menu. Enter the desired value in the Label field or leave it blank. If you leave this field blank, the LCD screen of the EXP43 color-screen expansion module will display “My Mobile”.
  • Page 62 Yealink EXP43 User Guide Click Confirm to accept the change.

  • Page 63: Using The Yealink Exp43 Color-Screen Expansion Module

    Using the Yealink EXP43 Color-screen Expansion Module The use of Ext keys on the EXP43 color-screen expansion module and DSS keys on the IP phone are almost the same. This chapter provides you the following operating instructions for the EXP43 color-screen expansion module.

  • Page 64: Using The Busy Lamp Field

    Yealink phone-specific user guide Resetting the Yealink EXP43 Color-screen Expansion Module You can reset the EXP43 color-screen expansion module to clear all configurations by resetting the host phone. The reset process of the EXP43 color-screen expansion module is synchronized with the host phone.
  • Page 65 The LCD screen of the host phone prompts the following warning: Press the OK soft key on the host phone. The LCD screen of the host phone prompts “Welcom Initializing…Please wait”. The host phone and the EXP43 color-screen expansion module will be reset to factory settings successfully after startup. color-screen Reset of the EXP43 expansion module can lead to resetting the host phone.

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