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Sena BiKom 20 User Manual

Cycling communication system
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USER GUIDE
Firmware Version: 1.2.x
Last updated on May 14, 2025
BiKom 20
CYCLING COMMUNICATION SYSTEM
The firmware version 1.2.x indicates that this manual is applicable to
all firmware updates within the version 1.2 series.

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Summary of Contents for Sena BiKom 20

  • Page 1 USER GUIDE Firmware Version: 1.2.x Last updated on May 14, 2025 BiKom 20 CYCLING COMMUNICATION SYSTEM The firmware version 1.2.x indicates that this manual is applicable to all firmware updates within the version 1.2 series.

  • Page 2: Quick Reference

    MENU QUICK REFERENCE : (+) button : (−) button : Center button Type Operation Button Duration Power on & Press for 1 second Basic operations Power off & Single tap Volume up/down Single tap Phone pairing Press for 5 seconds Answer phone call Single tap End phone call...

  • Page 3: Before Getting Started

    MENU BEFORE GETTING STARTED Sena Cycling App Download the Sena Cycling app from the Google Play Store or the App Store.
  • Page 4 CLICK ANY SECTION TO BEGIN ABOUT THE BiKom 20 INSTALLATION BASIC OPERATION MESH INTERCOM USING WITH A AUDIBLE BICYCLE SMARTPHONE COMPUTER FIRMWARE UPDATE TROUBLESHOOTING...

  • Page 5: Key Features

    MENU ABOUT THE BiKom 20 Key Features • Mesh Intercom 3.0 with improved sound quality, a more robust connection, and extended talk time • Swivel microphone for easy mute/unmute • Bluetooth version 5.2 ® • Real-time voice notifications on riding status •...

  • Page 6: Package Contents

    MENU Package Contents Strap mount Strap mount BiKom 20 for thick helmet strap for thin helmet strap × 2 Clip mount for caps Microphone sponges USB-C charging cable...

  • Page 7: Installation

    MENU INSTALLATION Strap Mount...
  • Page 8 MENU Clip Mount for Caps...

  • Page 9: Basic Operation

    MENU BASIC OPERATION Tap the button the specified number of times Press and Hold Press and hold the button for the specified amount of time " " Voice Prompt Charging Charging Fully charged Charging port It takes 2.5 hours to fully charge. •...
  • Page 10 MENU Power On Power Off Mute/Unmute Mic Use the swivel microphone arm to mute/unmute the microphone. Mute: "Mic off" Unmute: "Mic on"...
  • Page 11 Switch to Mesh 2.0 for Backward Compatibility Mesh 3.0 is the latest Mesh Intercom technology, but to communicate with legacy products using Mesh 2.0, please switch to Mesh 2.0 using the Sena Cycling app. Mesh Intercom On/Off On: "Mesh intercom on, 1Off: "Mesh intercom off"...

  • Page 12: Channel Selection

    3. Confirm and save the channel. "Channel is set, channel #" • The channel will be automatically saved if no buttons are pressed for 10 seconds on a specific channel. • The channel will be saved even if the BiKom 20 is turned off.

  • Page 13: Using With A Smartphone

    MENU USING WITH A SMARTPHONE Phone Pairing BiKom 20 "Phone pairing" • To cancel phone pairing, press any button. Making and Answering Calls Answer a Call End a Call...

  • Page 14: Speed Dial

    Reject a Call Activate Voice Assistant Speed Dial Assign Speed Dial Presets Speed dial presets can be assigned using the Sena Cycling app. Use Speed Dial Presets 1. Enter the speed dial menu. 2. Navigate forward or backward through speed dial preset.

  • Page 15: Play/Pause Music

    The Audible Bicycle Computer (ABC) of the BiKom 20 connects to cycling sensors and provides real-time voice notifications about your ride. By simply pairing the BiKom 20 with Shimano’s Digital Integrated Intelligence (Di2) system, you can receive voice updates without interruption.
  • Page 16 MENU Pairing BiKom 20 with Shimano Di2 To use the ABC feature with Shimano's Di2 system, you need to pair the BiKom 20 with the Di2 system first. Shimano Di2 System Put your device into Bluetooth connection mode. BiKom 20 1.

  • Page 17: Firmware Update

    MENU Voice Notifications Once Shimano pairing is complete, the BiKom 20 will deliver the following types of voice prompts. Shifting Mode Selection Based on your selection, a voice prompt will inform you of the current shifting mode. The Di2 system provides three shifting modes.

  • Page 18: Troubleshooting

    MENU TROUBLESHOOTING Factory Reset To restore the BiKom 20 to its factory default settings, simply use the factory reset feature. "Configuration menu" "Factory reset" "Headset reset, good-bye" Fault Reset If the BiKom 20 is on but unresponsive, you can perform a fault reset to restore functionality.
  • Page 19 © 1998–2025 Sena Technologies, Inc. All rights reserved. Sena Technologies, Inc. reserves the right to make any changes and improvements to its product without providing prior notice. Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.

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