Sena 50R User Manual

Sena 50R User Manual

Ow profile motorcycle bluetooth communication system with mesh intercom
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50R
LOW PROFILE MOTORCYCLE BLUETOOTH
®
COMMUNICATION SYSTEM
WITH MESH INTERCOM™
USER'S GUIDE
Version 1.6.1
ENGLISH

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Summary of Contents for Sena 50R

  • Page 1 LOW PROFILE MOTORCYCLE BLUETOOTH ® COMMUNICATION SYSTEM WITH MESH INTERCOM™ USER’S GUIDE Version 1.6.1 ENGLISH...
  • Page 2 LEGEND: button the specified Press and Hold button for HOLD number of times the specified amount of time Audible prompt “Hello”...
  • Page 3: Table Of Contents

    3.3 Powering On and Off 3.4 Charging 3.5 Checking the Battery Level 3.6 Volume Adjustment PAIRING THE HEADSET WITH OTHER BLUETOOTH DEVICES 4.1 Phone Pairing 4.1.1 Pairing When the 50R is Turned Off 4.1.2 Pairing When the 50R is Turned On...
  • Page 4 TABLE OF CONTENTS CONTINUED 4.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10 4.3 Advanced Selective Pairing: Hands-Free or A2DP Stereo 4.3.1 Phone Selective Pairing - Hands-Free Profile 4.3.2 Media Selective Pairing - A2DP Profile 4.4 GPS Pairing MOBILE PHONE USAGE 5.1 Making and Answering Calls 5.2 Siri and Google Assistant...
  • Page 5 TABLE OF CONTENTS CONTINUED BLUETOOTH INTERCOM 8.1 Intercom Pairing 8.1.1 Using the Smart Intercom Pairing (SIP) 8.1.2 Using the Button 8.2 Two-Way Intercom 8.3 Multi-Way Intercom 8.3.1 Starting a Three-Way Intercom Conference 8.3.2 Starting a Four-Way Intercom Conference 8.3.3 Ending Multi-Way Intercom 8.4 Three-Way Conference Phone Call with Intercom Users 8.5 Group Intercom...
  • Page 6 TABLE OF CONTENTS CONTINUED 11.2 Firmware Upgrades 11.2.1 Using the WiFi Adapter 11.2.2 Using the Sena Device Manager 12. CONFIGURATION SETTING 12.1 Headset Configuration Setting 12.1.1 Delete All Pairings 12.1.2 Remote Control Pairing 12.2 Software Configuration Setting 12.2.1 Speed Dial 12.2.2...
  • Page 7: About The Motorcycle Bluetooth Communication System With Mesh Intercom

    1.1 Product Details 1.1.1 Headset Main Unit Mesh Intercom Antenna Status LED Bluetooth Antenna Mesh Intercom Button Speaker Connectors Microphone Connector DC Power Charging & Firmware Upgrade Port 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 7 ®...
  • Page 8: Package Contents

    Boom for wired Microphone Microphone Hook and Loop Microphone Speakers Speaker Pads Fasteners for Sponges Speakers Boom Microphone Hook and Loop wiFi Adapter Holder Fastener for Holder 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 8 ®...
  • Page 9: Installing The Headset On Your Helmet

    4. Attach the main unit using the hook and loop fasteners that you fitted. Make sure that the main unit is firmly attached to the helmet. 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 9 ®...
  • Page 10: Using The Double Sided Adhesive Tapes For Main Unit

    4. Make sure that the main unit sticks on the helmet firmly. Maximum adhesion occurs after 24 hours. Caution: Sena recommends using the hook and loop fasteners for main unit. The double sided adhesive tape is provided for convenience, but is not the recommended mounting method. Sena is not responsible for its use.
  • Page 11: Installing The Speakers

    Then, attach the fasteners to the ear pockets inside the helmet. 2. Attach the speakers to the hook and loop fasteners for speakers inside the helmet. 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 11 ®...
  • Page 12: Installing The Microphones

    Then, attach the hook and loop fastener on the inside surface of the left external shell. 2. Attach the wired boom microphone’s mounting plate to the hook and loop fastener. 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 12 ®...
  • Page 13 4. Align the arrows on the main unit and microphone cables and insert the microphone cable into the microphone connector. Note: The shortest cable is for the microphone. 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 13 ®...
  • Page 14: Using The Wired Microphone

    Note: The shortest cable is for the microphone. 2.4 External Mesh Intercom Antenna Pull the Mesh Intercom Antenna inwards slightly to unfold it. 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 14 ®...
  • Page 15: Getting Started

    (-) Button Center Button 3.2 Downloadable Sena Software 3.2.1 SENA MOTORCYCLES App By simply pairing your phone with your headset, you can use the SENA MOTORCYCLES App for quicker, easier set up and management. SENA MOTORCYCLES • Device configuration setting •...
  • Page 16: Sena Device Manager

    3.5 hours of Mesh communication or 6 hours of Bluetooth intercom after charging the headset for 20 minutes. • Any 3rd party USB charger can be used with Sena products if the charger is approved by either the FCC, CE, or IC.
  • Page 17: Checking The Battery Level

    (-) Button. Volume is set and maintained independently at different levels for each audio source (i.e., phone, intercom), even when the headset is rebooted. Volume Up Volume Down 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 17 ®...
  • Page 18: Pairing The Headset With Other Bluetooth Devices

    GPS, MP3 player or Sena SR10 Two-Way Radio Adapter via Mobile Phone Pairing, Second Mobile Phone Pairing and GPS Pairing. The headset can also be paired with up to three other Sena headsets. Pairs with up to Three Sena Headsets...
  • Page 19: Pairing When The 50R Is Turned Off

    4 PaIRIng the headSet wIth OtheR BLuetOOth devICeS 2. Select 50R in the list of Bluetooth devices detected. If your mobile Bluetooth phone asks for a PIN, enter 0000. Device B Note: • The phone pairing mode lasts for 3 minutes.
  • Page 20: Pairing When The 50R Is Turned On

    4 PaIRIng the headSet wIth OtheR BLuetOOth devICeS 4.1.3 Pairing When the 50R is Turned On 1. While the headset is on, press and hold the Center Button for 10 seconds. HOLD “Configuration menu” 2. Tap the (+) Button. Blinking “Phone pairing”...
  • Page 21: Advanced Selective Pairing: Hands-Free Or A2Dp Stereo

    4 PaIRIng the headSet wIth OtheR BLuetOOth devICeS 2. Double tap the (+) Button. Blinking “Second mobile phone pairing” 3. Select 50R in the list of Bluetooth devices detected. If your mobile Bluetooth phone asks for a PIN, enter 0000. Device B 4.3 Advanced Selective Pairing: Hands-Free or A2DP...
  • Page 22: Media Selective Pairing - A2Dp Profile

    4 PaIRIng the headSet wIth OtheR BLuetOOth devICeS 2. Tap the (+) Button three times. Blinking “Phone selective pairing” 3. Select 50R in the list of Bluetooth devices detected. If your mobile Bluetooth phone asks for a PIN, enter 0000.
  • Page 23: Gps Pairing

    HOLD “Configuration menu” 2. Tap the (+) Button five times. Blinking “GPS pairing” 3. Select 50R in the list of devices detected. If your Bluetooth device Bluetooth asks for a PIN, enter 0000. Device B Note: If you pair your GPS device via GPS Pairing, its instruction will not interrupt your Mesh Intercom conversations, but overlay with them.
  • Page 24: Mobile Phone Usage

    5.2 Siri and Google Assistant The 50R supports the Siri and Google Assistant access directly. You can activate the Siri or Google Assistant using the voice through the headset’s microphone, a wake word will be used. This is a word or groups of words such as “Hey Siri“...
  • Page 25: Speed Dialing

    5.3 Speed Dialing 5.3.1 Assigning Speed Dial Presets Speed Dial Presets could be assigned in the settings menu, accessible through Sena Device Manager or SENA MOTORCYCLES App. 5.3.2 Using Speed Dial Presets 1. Enter into the Speed Dial menu. Enter Speed Dial Mode HOLD “Speed dial”...
  • Page 26: Stereo Music

    Mesh Intercom. The Creator will send a request message to a headset connected during Mesh Intercom and will share music with the first participant that accepts the request. 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 26 ®...
  • Page 27 6 STEREO MUSIC Bluetooth Intercom Music Sharing HOLD “Music sharing on” Mesh Intercom Music Sharing [Creator] [Participant] HOLD “Would you like to accept music sharing?” “Music sharing on” HOLD 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 27 ®...
  • Page 28: Mesh Intercom

    The working distance between each 50R in Mesh Intercom can be up to 2 km (1.2 miles) in open terrain. In open terrain, the Mesh can be extended up to 8 km (5 miles) between a minimum of six users. Within the same channel in Open Mesh™...
  • Page 29: Open Mesh

    (1-9) to use through the headset. It can connect with a virtually unlimited number of users in each channel. Channel 1 Channel 2 Channel 9 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 29 ®...
  • Page 30: Group Mesh

    Group Mesh 7.2 Starting Mesh Intercom When Mesh Intercom is enabled, the 50R will automatically connect to nearby 50R users and allow them to talk to each other by pressing the Mesh Intercom Button. Mesh Intercom On Mesh Intercom Off “Mesh intercom on”...
  • Page 31: Channel Setting (Default: Channel 1)

    Channel 2 Channel 9 Enter into the Channel Setting “Channel setting, 1” Navigate Between Channels ••• Exit •••) “#” Save the Channel “Channel is set, channel #” 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 31 ®...
  • Page 32: Using Mesh In Group Mesh

    • If you do not press any button for approximately 10 seconds in a specific channel, the channel is automatically saved. • The channel will be remembered even if you turn off the 50R. 7.4 Using Mesh in Group Mesh 7.4.1 Creating a Group Mesh...
  • Page 33: Joining An Existing Group Mesh

    One of the members in an Existing Group Mesh can allow new members in Open Mesh to join the Existing Group Mesh. Existing Group Mesh New Members and Current Members 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 33 ®...
  • Page 34 Note: If the Mesh Grouping is not completed within 30 seconds, the current members will hear a low tone double beep and the new member will hear a voice prompt, “Grouping failed”. 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 34 ®...
  • Page 35: Reset Mesh

    Open Mesh and Group Mesh. You will hear a voice prompt, “No Group Available”. 7.7 Enable/Disable Mic (Default: Enable) Users can enable/disable the microphone when communicating in a Mesh Intercom. Enable/Disable the Microphone HOLD 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 35 ®...
  • Page 36: Bluetooth Intercom

    8.1.1 Using the Smart Intercom Pairing (SIP) SIP allows you to quickly pair with your friends for intercom communication by scanning the QR code on the SENA MOTORCYCLES App without remembering the button operation. 1. Pair the mobile phone with the headset.
  • Page 37: Using The Button

    Scan ) and repeat steps 3-4 to pair with Intercom Friends (C) and (D). Note: The Smart Intercom Pairing (SIP) is not compatible with Sena products that use Bluetooth 3.0 or below. 8.1.2 Using the Button 1. Press and hold the Center Buttons of two headsets for 5 seconds until you hear a voice prompt, “Intercom pairing”.
  • Page 38: Two-Way Intercom

    Start/End with Intercom Friend 1 2. Tap twice for Intercom Friend 2. Start/End with Intercom Friend 2 3. Tap three times for Intercom Friend 3. Start/End with Intercom Friend 3 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 38 ®...
  • Page 39: Multi-Way Intercom

    Intercom Friend (B). Or, Intercom Friend (B) may start an intercom call with you (A). Starting an Intercom Conversation with Intercom Friend B Intercom Friend B Intercom Friend C 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 39 ®...
  • Page 40: Starting A Four-Way Intercom Conference

    Four-Way Intercom Conference by making an intercom call to either (B) or (C). Starting a Four-Way Intercom Intercom Friend C Intercom Intercom Friend B Friend C 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 40 ®...
  • Page 41: Ending Multi-Way Intercom

    Invite an Intercom Friend into Phone Conference 2. To disconnect the intercom during a conference phone call, tap the Center Button once, twice or three times. Disconnect Intercom Friend from Conference 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 41 ®...
  • Page 42: Group Intercom

    “Group intercom” 3. When all of the headsets are connected together, everyone will hear a voice prompt, “Group intercom connected”. “Group intercom connected” = Green LED Flashing 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 42 ®...
  • Page 43: Mesh Intercom Conference With Bluetooth Intercom Participant

    In this case, it is recommended to communicate with other Sena headsets via Bluetooth intercom connection and use Mesh Intercom between 50R headsets. A user who is in Open Mesh or Group Mesh when using Mesh Intercom is able to include up to 3 of their Bluetooth intercom friends.
  • Page 44 8 BLUETOOTH INTERCOM Note: • The audio quality will be reduced if a 50R connects to 2 or more Bluetooth intercom friends while in Open Mesh or Group Mesh when using Mesh Intercom. • If a closed loop is created, as shown below, each user will experience severe noise issues.
  • Page 45: Universal Intercom

    The intercom distance depends on the performance of the Bluetooth headset to which it is connected. When a non-Sena Bluetooth headset is paired with the Sena headset, if another Bluetooth device is paired via Second Mobile Phone Pairing, it will be disconnected.
  • Page 46: Mesh Intercom Conference With Two-Way Universal Intercom Participant

    Headset Non-Sena Non-Sena Headset Headset Note: Some non-Sena headsets may not support Multi-Way Universal Intercom. 8.8 Mesh Intercom Conference with Two-way Universal Intercom Participant Users can use the existing Two-way Universal Intercom and Mesh Intercom function at the same time. In this case, it is recommended to communicate with non-Sena headset via Two-way Universal Intercom connection and use Mesh Intercom between 50R headsets.
  • Page 47: Using The Fm Radio

    2. Save the current station. Enter Preset Selection Mode HOLD “Preset (#)” 3. Navigate through the preset numbers that you want to store. Navigate Forward/Backward Through Preset Stations 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 47 ®...
  • Page 48: Scan And Save Radio Stations

    1. Scan for stations. Start Scanning HOLD 2. The Sena tuner pauses at each station it finds for 8 seconds before moving to the next. 3. Save the current station. The station will be saved as the next preset number.
  • Page 49: Temporary Station Preset

    Navigate through Preset Stations HOLD Note: You can use the Sena Device Manager or the SENA MOTORCYCLES App to save the preset stations. 9.6 Region Selection You can select the proper FM frequency range for your location from the Sena Device Manager or the SENA MOTORCYCLES App.
  • Page 50: Voice Command

    Volume Down “Hey Sena, Volume Down” Bluetooth Intercom/Mesh Phone Pairing “Hey Sena, Phone Pairing” Intercom/FM Radio/Music Bluetooth Intercom Pairing “Hey Sena, Pairing Intercom” Start/End each “Hey Sena, Intercom Bluetooth Intercom [one, two, three]” Standby/ Bluetooth Turn on Mesh Intercom “Hey Sena, Mesh On”...
  • Page 51 Note: • You can set a language to another language by using the Headset Language feature on the SENA MOTORCYCLES App. • If you set a language that does not support voice commands, the voice command will work only with English commands.
  • Page 52: Function Priority And Firmware Upgrades

    You can automatically install any available firmware updates to your headset via your wireless network. Please refer to the WiFi Adapter Quick Start Guide included in the package. 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 52 ®...
  • Page 53 • A USB Power & Data Cable (USB-C) is not included in the package. • Do not connect the WiFi Adapter to your PC to use the Sena Device Manager. Please visit sena.com to check for the latest software downloads.
  • Page 54: Configuration Setting

    Phone Selective Pairing None Media Selective Pairing None GPS Pairing None Delete All Pairings Execute Remote Control Pairing Execute Universal Intercom Pairing Execute Factory Reset Execute Exit Execute 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 54 ®...
  • Page 55: Delete All Pairings

    Remote Control device in pairing mode. 12.2 Software Configuration Setting You can change the settings of the headset through the Sena Device Manager or the SENA MOTORCYCLES App. SENA MOTORCYCLES Sena Device Manager 12.2.1 Speed Dial Assign phone numbers for speed dialing to make a phone call quickly.
  • Page 56 12.2.7 VOX Sensitivity (Default: 3) VOX Sensitivity can be adjusted depending on your riding environment. Level 5 is the highest sensitivity setting and level 1 is the lowest. 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 56 ®...
  • Page 57: (Default: Disabled)

    If Audio Overlay Volume Management is enabled, the volume level of the overlaid audio will not be reduced during an intercom conversation. 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 57 ®...
  • Page 58: Hd Intercom (Default: Enable)

    If this feature is enabled, you can hear what you are speaking during an intercom conversation or a phone call. 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 58 ®...
  • Page 59: Voice Prompt (Default: Enable)

    When Advanced Noise Control is enabled, the background noise is reduced during an intercom conversation. When it is disabled, the background noise is mixed with your voice during intercom. 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 59 ®...
  • Page 60: Troubleshooting

    13. TROUBLESHOOTING Please visit sena.com for answers to frequently asked questions. This detailed online FAQ section deals with troubleshooting, illustrates case studies and contains tips on using the headset. Click Here to Visit sena.com 13.1 Fault Reset When the headset is not working properly, you can easily reset the unit: 1.
  • Page 61: Factory Reset

    To erase all of your settings and start fresh, the headset can be restored to factory default settings using the Factory Reset feature. HOLD “Factory reset” “Headset reset, good-bye” 50R Low Profile Motorcycle Bluetooth Communication System with Mesh Intercom™ | 61 ®...
  • Page 62 Hero4 allowing for Bluetooth capabilities. The Bluetooth word mark and logos are owned by the Bluetooth ® SIG, Inc. and any use of such marks by Sena is under license. iPhone and iPod touch are registered trademarks of Apple Inc.

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